Jobs in Tourism Sector in Bahrain
752 Jobs Found
<p>The Spa Receptionist serves as the first point of contact for guests visiting the Spa & Wellness Center. This role is responsible for delivering an exceptional guest experience through professional reception services, appointment scheduling, guest assistance, and administrative support. The ideal candidate is highly organized, customer-focused, and passionate about luxury hospitality. Arabic language proficiency is required for this role.</p><p>What you will do</p><ul><li>Welcome spa guests warmly and provide a personalized and professional experience.</li><li>Manage spa reservations, appointments, cancellations, and modifications through the reservation system.</li><li>Handle guest inquiries regarding spa treatments, services, products, promotions, and facility information.</li><li>Process payments, maintain accurate records, and reconcile daily transactions.</li><li>Promote spa services, retail products, and wellness offerings to maximize guest satisfaction and revenue opportunities.</li><li>Coordinate effectively with therapists, attendants, and other hotel departments to ensure seamless guest experiences.</li><li>Maintain cleanliness and organization of the spa reception area.</li><li>Respond promptly and professionally to guest requests, concerns, and feedback.</li><li>Ensure compliance with Four Seasons service standards, policies, and procedures.</li><li>Assist with administrative tasks, reporting, and inventory support as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What you bring</p><ul><li>Previous experience in a luxury hotel.</li><li>Excellent interpersonal and communication skills.</li><li>Fluency in Arabic and English is required.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and hotel/spa reservation systems is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Strong attention to detail and commitment to exceptional guest service.</li></ul><p>What we offer:</p><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul>
<p>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel Register and process check-in for all arrivals Handle guest check-outs efficiently and professionally. Update guest information in the computer after a complete check-in Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise. Excellent organizational skills Multitasking and time management skills, with the ability to prioritize tasks.</p>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.<\/p>\n<ul>\n<li>Prepare duty roster ensuring most efficient use of manpower resources.<\/li>\n<li>Key in guest arrival details from guest registration cards accurately and punctually.<\/li>\n<li>Post charges to individual or group folios accurately and punctually.<\/li>\n<li>Ensure that all group billing instructions are properly adhered to.<\/li>\n<li>Obtain credit card approvals for in-house guests prior to departure.<\/li>\n<li>Check and post PPV bills to guests folios.<\/li>\n<li>Conduct money changing transactions accurately and efficiently as per hotel policy.<\/li>\n<li>Close at the end of each shift and balance individual transactions and cash float.<\/li>\n<li>Prepare and handle guest billing procedures on check out.<\/li>\n<li>Assist in the key inventory and control procedures.<\/li>\n<li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.<\/li>\n<li>Coach, counsel, discipline and develop all subordinate employees.<\/li>\n<li>Assist in the selection, training and evaluation of subordinate employees.<\/li>\n<li>Carry out administrative requirements as directed.<\/li>\n<\/ul>\n\n<h4>General<\/h4>\n<ul>\n<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.<\/li>\n<li>Performs additional duties as directed by supervisors.<\/li>\n<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.<\/li>\n<li>Is fully conversant with all health and safety, fire and emergency procedures.<\/li>\n<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.<\/li>\n<li>Is polite and professional in any situation where the image or reputation of the hotel is represented.<\/li>\n<li>Attends meetings and training as required by supervisors.<\/li>\n<li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.<\/li>\n<li>Interacts with guests actively soliciting feedback.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Minimum 3 years of experience in guest relations, customer service, or hospitality management<\/li>\n<li>Proven supervisory or team leadership experience managing staff in a customer-facing environment<\/li>\n<li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams<\/li>\n<li>Strong conflict resolution and problem-solving abilities with composure under pressure<\/li>\n<li>Proficiency in hospitality management systems and software<\/li>\n<li>Organizational skills with ability to manage multiple priorities simultaneously<\/li>\n<li>Multilingual capabilities (English required)<\/li>\n<li>Cultural awareness and knowledge of hospitality industry standards and best practices<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sofitel Bahrain Zallaq Thalassa Sea & Spa is looking for a professional and guest-focused Receptionist to join our Front Office team. Key Responsibilities Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience. Handle check-in, check-out, room reservations, and guest inquiries efficiently. Process payments and maintain accurate guest records. Respond promptly to guest requests and coordinate with other departments to ensure exceptional service. Handle telephone calls, emails, and guest correspondence professionally. Maintain Front Office standards in line with Sofitel and Accor brand expectations. Ensure confidentiality of guest information and compliance with hotel procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English.</li><li>Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p></p></section>
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<p><b>Key Responsibilities</b></p><ul><li>Deliver engaging Generative AI training sessions for schools, corporates, universities, and government organizations.</li><li>Conduct onsite workshops, certification programmes, and hands-on learning sessions.</li><li>Support the development and enhancement of AI training materials, practical exercises, and assessments.</li><li>Guide learners in using AI tools effectively and promote best practices.</li><li>Provide feedback to improve course content and learner experience.</li><li>Stay up to date with the latest AI tools and technologies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><ul><li><b><span></span></b>Bachelor's degree in Computer Science, AI, IT, Education, or a related field.</li><li>2–5 years of experience in training, teaching, L&D, or instructional delivery.</li><li>Hands-on experience with Generative AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, or NotebookLM.</li><li>Strong presentation, communication, and facilitation skills.</li><li>Passion for AI education and continuous learning.</li><li><b>Preferred</b>Experience delivering corporate training or professional development programmes.</li><li>AI certifications are an added advantage.</li><li>Willingness to travel within Bahrain for training delivery.</li></ul><p><br></p></div>
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<p>We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Downtown Rotana.</p>
<p>As an Information Technology Manager you are responsible to monitor the operation of all computer hardware installation and maintenance and your role will include key responsibilities such as:<br><br>• Serve as primary contact for all servicing of computer PC hardware<br>• Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts<br>• Maintain a sufficient inventory of computer related supplies<br>• Maintain a log of all computer hardware and a log of all services calls on computer hardware<br>• Manage the configuration records, programme files and data files on the computer system<br>• Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions<br>• Install and test corporate approved programme changes to the hotel computer systems<br>• Investigate and report software problems to the vendor, or MIS regional, area or corporate office<br>• Train selected hotel employees to take on major responsibilities of system managing in his absence<br>• Maintain technical and user documentation, system reports and newsletters<br>• Complete and distribute a monthly activities report to Corporate Vice President - Information Technology</p> </div>
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<span><br>JOB SUMMARY<br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Pastry Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Maintains food preparation handling and correct storage standards.<br>• Maintains purchasing, receiving and food storage standards.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Follows proper handling and right temperature of all food products.<br>• Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Ensures compliance with all applicable laws and regulations.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Strives to improve service performance.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<br>• Purchases appropriate supplies and manage inventories according to budget.<br>Supports Training and Development Activities <br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Manage Cash Operations. Ensure Accuracy. Support Financial Reporting. Work Across 2 Leading Hotels. Maintain Records and Reconciliation. Safeguard funds and internal controls.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a General Cashier, Cashier or Finance Assistant in the hospitality industry. Strong numerical and reconciliation skills. Proficiency in Microsoft Excel and financial systems. High Level of integrity and accuracy and attention to detail. Excellent organizational and communication skills. Experience in hotel operations is preferred.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dynamic and results-driven Sales Manager (Arabic Speaking) to join our team. The role focuses on managing corporate and local accounts, driving MICE business, and supporting catering sales through proactive client engagement.</p><p>Manage and grow existing corporate and local accounts</p><p>Actively source new business through calls, visits, and networking</p><p>Handle MICE inquiries (meetings, conferences, events) from lead to conversion</p><p>Support catering sales and coordinate with operations for smooth execution</p><p>Prepare proposals, contracts, and follow up on quotations</p><p>Conduct site inspections and client presentations</p><p>Achieve monthly sales targets and revenue goals</p><p>Maintain strong relationships to secure repeat business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Arabic speaker (mandatory)</li><li>Minimum 2 3 years of experience in a luxury hotel environment within the Kingdom of Saudi Arabia (KSA) mandatory.</li><li>Strong knowledge of corporate, MICE, and catering segments</li><li>Good negotiation and communication skills</li><li>Target-oriented and proactive approach</li></ul><p></p></section>
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<p>Shape the future of energy with VINCI Energies Oil & Gas!</p><br><p>At <strong>VINCI Energies Oil & Gas (VINCI Energies grop</strong>, we empower our clients in the energy sector by delivering end-to-end support across the full lifecycle of their industrial projects, energy infrastructures, and ICT operations.</p><br><p> As a specialized service company, our <strong>2,000 experts operate across five continents</strong>, bringing cutting-edge expertise from design to operation. With 35 agile and locally rooted Business Units, we combine deep field insight with the strength of a global network of trusted brands.</p><br><p> Our diverse business lines include <strong>EPC project delivery, engineering, automation, commissioning, maintenance, training, fire and gas analysis, technical assistance, safety, and cybersecurity.</strong></p><br><p>We proudly serve leading operators in Oil & Gas, Transmission Systems, Electrical Infrastructure, and Renewable Energy—driving innovation and excellence in every project.</p><br><p>We are seeking experienced Electrical Maintenance & Testing Supervisor is responsible for the operation, maintenance, testing, and inspection of high‑voltage electrical systems in <strong>brownfield environments</strong>, ensuring asset integrity, safety, and reliability. The role requires extensive hands‑on experience with <strong>220 kV substations, HV overhead lines (OHL), towers</strong>, and associated protection and control systems. The incumbent will work independently as an <strong>Authorized Electrical Person (AEP)</strong> and supervise maintenance, testing, and commissioning activities in live operational facilities.</p><br><p><strong>Responsibilities</strong></p><br><p><strong>Electrical Maintenance & Testing</strong></p><br><ul><li><p>Perform <strong>preventive, predictive, and corrective maintenance</strong> on high‑voltage equipment (up to 220 kV), including:</p><br><ul><li><p>Power transformers</p><br></li><li><p>Circuit breakers (AIS)</p><br></li><li><p>Disconnectors, CTs, VTs, surge arresters</p><br></li></ul></li><li><p>Conduct <strong>high‑voltage testing</strong>, such as:</p><br><ul><li><p>Insulation resistance (IR) and polarization index tests</p><br></li><li><p>Contact resistance and winding resistance tests</p><br></li><li><p>Tan delta, SF₆ testing, and breaker timing tests</p><br></li></ul></li><li><p>Evaluate and interpret <strong>test results</strong> to assess equipment condition, serviceability, and remaining life.</p><br></li></ul><p><strong>Substations & Overhead Lines</strong></p><br><ul><li><p>Maintain and inspect <strong>220 kV AIS substations</strong>, ensuring compliance with operating and safety standards.</p><br></li><li><p>Supervise inspection and maintenance of <strong>overhead transmission lines (OHL)</strong>, towers, insulators, conductors, and fittings.</p><br></li><li><p>Coordinate shutdowns, isolations, earthing, and restoration activities in operational (brownfield) installations.</p><br></li></ul><p><strong>Protection, Control & Commissioning</strong></p><br><ul><li><p>Maintain and test <strong>protection & control systems</strong>, including relays, interlocks, and SCADA interfaces.</p><br></li><li><p>Support <strong>commissioning and re‑commissioning</strong> of HV assets following maintenance or upgrades.</p><br></li><li><p>Verify protection schemes and ensure correct coordination and functionality.</p><br></li></ul><p><strong>Safety & Compliance</strong></p><br><ul><li><p>Act as <strong>Authorized Electrical Person (AEP)</strong>, ensuring strict adherence to HV safety rules and permit‑to‑work systems.</p><br></li><li><p>Lead risk assessments, method statements, and job safety analyses.</p><br></li><li><p>Ensure full compliance with company procedures, regulatory standards, and industry best practices related to HV operations.</p><br></li><li><p>Promote a strong <strong>safety culture</strong> and ensure hazard awareness among staff and contractors.</p><br></li></ul><p><strong>Supervision & Coordination</strong></p><br><ul><li><p>Supervise and coordinate <strong>maintenance and inspection teams</strong>, contractors, and specialized vendors.</p><br></li><li><p>Plan and execute maintenance schedules with minimal system disruption.</p><br></li><li><p>Ensure proper documentation, reporting, and traceability of maintenance and test activities.</p><br></li></ul><p><strong>Technical Competencies</strong></p><br><ul><li><p>Strong expertise in <strong>high‑voltage equipment maintenance and testing</strong> (220 kV class).</p><br></li><li><p>In‑depth knowledge of:</p><br><ul><li><p><strong>HV overhead lines (OHL) and towers</strong></p><br></li><li><p><strong>AIS substations</strong></p><br></li><li><p><strong>Protection and control systems</strong></p><br></li><li><p><strong>Distribution networks</strong></p><br></li></ul></li><li><p>Proficient in HV testing tools and interpretation of diagnostic data.</p><br></li><li><p>Solid understanding of <strong>brownfield constraints</strong>, live system interfaces, and operational risks.</p><br></li></ul><p><strong>Profile</strong></p><br><ul><li><p>Bachelor’s degree or diploma in <strong>Electrical Engineering</strong> or equivalent.</p><br></li><li><p>Proven experience working in <strong>brownfield HV environments</strong>.</p><br></li><li><p>Minimum X years of experience in:</p><br><ul><li><p>HV maintenance and testing</p><br></li><li><p>Substation operations (up to 220 kV)</p><br></li><li><p>Overhead transmission systems</p><br></li></ul></li><li><p>Certified and authorized as an <strong>Authorized Electrical Person (AEP)</strong> (or equivalent utility/industry authorization).</p><br></li></ul><p><strong>Why join us ?</strong></p><br><p><strong>Our DNA</strong>: Trust, Entrepreneurial Spirit, Solidarity, Autonomy, Responsibility</p><br><p>Joining us means becoming part of a large group while enjoying the agility and warmth of a human-sized company!</p><br><p> A personalized onboarding journey from day one, with tailored career follow-up</p><br><p> Opportunities for growth, training, and mobility within a fast-growing international group</p><br><p> Close and supportive management</p><br><p> Recognition of employee performance through a company savings plan</p><br><p> Pride in shared achievements</p><br><p>☘️ Respect for the environment and local communities in the countries where we operate (Human Rights Guide)</p><br><p> Commitment to the health and safety of our employees</p><br><p> At VINCI Energies Oil & Gas, CSR initiatives are deeply embedded in our activities, our ways of working, and ultimately, in our DNA <br></p><br>
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<p><b>Key accountabilities</b>: Contribute to the development of the Risk-Based Internal Audit Plan, ensuring alignment with the CBB strategic goals, risk profile, global internal auditing standards and best practices. Oversee the execution of the Internal Audit Plan by the General Audit team, ensuring timely and effective delivery of audit engagements. Manage the development and implementation of internal audit policies and procedures to establish clear, standardized guidelines for conducting audits across the CBB. Keep the General Audit team informed of emerging trends, tools, and best practices in internal auditing to promote continuous improvement and professional growth.t stage. Update the Internal Audit policies, systems, and processes to ensure alignment with relevant standards and best practices. Guide the general audit team to ensure audit objectives are achieved and aligned with approved plans. Update and maintain the Risk and Control Register based on audit outcomes and evolving risks. Evaluate and enhance the effectiveness of internal control systems to ensure comprehensive risk mitigation. Recommend adjustments to audit activities and propose measures to enhance audit coverage and methodology. Lead the Internal Audit Self-Assessment and Quality Assurance Program to ensure continuous improvement and conformance with Global Internal Audit Standards, achievement of performance objectives, and pursuit of continuous improvement. Implement recommendations from external assessments under the Quality Assurance and Improvement Program. Ensure adherence to professional standards in audit planning, execution, and documentation of evidentiary data. Oversee follow-up on agreed audit recommendations and action plans to ensure timely and effective implementation and assist in preparing periodic status reports on internal and external (non-IT) audit recommendations. Review internal audit reports and supporting documentation prepared by the General Section and submit them to the Chief Internal Auditor. Participate in discussions of draft audit reports with relevant management to ensure clarity and consensus. Ensure timely execution of general (non-IT) audits assigned as per the approved Internal Audit plan. Assist in executing ad-hoc audits assigned by the Board, relevant Board committee, or H.E. the Governor. Liaise with external parties including auditors on matters related to professional audit standards, as requested by the Chief Internal Auditor. Provide consultation on systems, operations, and process controls to support the CBB s objectives, in consultation with the Chief Internal Auditor. Perform general audits as directed by the Chief Internal Auditor. Support the Chief Internal Auditor in executing the functions of the Internal Audit Unit, as requested. Provide leadership and direction to subordinates to support the achievement of departmental goals and objectives. Guide, motivate, and support team members to enhance performance, ensure high-quality output, and promote continuous professional development for future leadership roles. Discuss performance evaluations and appraisal reports for direct reports with Chief Internal Auditor to assess productivity, track progress, and identify training and development needs. Ensure team members remain informed about organizational changes and developments within the Central Bank of Bahrain (CBB).</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification: Bachelor s degree in accounting, Finance, or its equivalent. Professional accounting or internal audit qualifications such as ACCA/CIA/CPA. Minimum Experience: 7+ years of experience, with at least 5 years experience in a similar role preferably in the financial services sector or with a Big4 firm. 5+ years of working experience in Bahrain, with appropriate familiarity with the local market and its regulations.</p>
<p><h4>About the job</h4>
<p><strong>Term:</strong> 12 months<br>
<strong>Location:</strong> Bahrain<br>
<strong>Division:</strong> Retail Banking / Cards & Payments<br>
<strong>Relevant experience:</strong> 10-15 years cards product / portfolio management, card product launches, process / policy revamp</p>
<h4>Mandatory requirements</h4>
<p>Experience of product launches, CVP development, SAMA regulations knowledge. Knowledge of cards (debit, credit, and prepaid), profitability, and key metrics.</p>
<h4>Purpose of the project</h4>
<p>The Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole bank value which is not limited to card launches and ongoing product management.</p>
<h4>Key activities</h4>
<h4>Core responsibilities and accountabilities</h4>
<ul>
<li>Lead the design and rollout of innovative card products tailored to market needs.</li>
<li>Define product value propositions (CVPs) and pricing strategies.</li>
<li>Create a Bin Sponsorship program and lead discussions for white label solutioning and processing capabilities discussions with new clients.</li>
<li>Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launches.</li>
<li>Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.</li>
<li>Support the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools, and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions.</li>
<li>Support the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.</li>
<li>Manage product management for cards, audit, compliance matters, and complaints support.</li>
<li>Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.</li>
<li>Support sales teams with training, tools, and product knowledge to drive acquisition and usage.</li>
<li>Recommend promotional campaigns and tactical plans to boost card performance.</li>
<li>Support monitoring of product performance post roll-out and help resolve product or sales issues to ensure continuous product improvement.</li>
<li>Support in delivery of large programs for clients from initiation to benefit realization.</li>
<li>Successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets, and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction.</li>
<li>Develop strong bonds with clients that endure beyond a particular assignment, serve as a go-to resource for client staff, and are sought out for knowledge of industry and firm.</li>
<li>Identify new business opportunities to support clients with solutions.</li>
<li>Manage integration with card processing systems, switches, and vendors.</li>
<li>Provide technical support for card applications and resolve operational issues.</li>
<li>Ensure seamless delivery of regulatory changes and compliance adherence.</li>
</ul>
<h4>KPIs</h4>
<ul>
<li>Sales and acquisition growth.</li>
<li>Spend, ENR, and revenue growth from card products.</li>
<li>Number of successful card launches and time to market.</li>
<li>Reduction in credit costs and profitability optimization.</li>
<li>Successful execution of marketing campaigns.</li>
<li>Customer satisfaction and superior customer experience.</li>
<li>Timely and effective product roll-out and commercialization.</li>
</ul>
<h4>Knowledge and experience</h4>
<ul>
<li>Bachelor’s or Master’s degree in Business, Finance, Marketing, or related field.</li>
<li>Strong understanding of card payments, processing systems, and regulatory environments.</li>
<li>6 to 8 years of proven experience in product development, portfolio management, and cross-functional collaboration.</li>
<li>Excellent analytical, communication, and stakeholder management skills.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>What you will be doing :</p><br><ul><li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel </li><li>Register and process check-in for all arrivals </li><li>Handle guest check-outs efficiently and professionally. </li><li>Update guest information in the computer after a complete check-in</li><li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure. </li></ul><br>Qualifications<br><br><ul><li>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry </li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise. </li><li>Excellent organizational skills</li><li>Multitasking and time management skills, with the ability to prioritize tasks. </li></ul><br>Additional Information<br><br><ul><li><strong>Work as a team player </strong></li><li><strong>Experience in a 3- to 4-star hotel in the same position </strong></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supports Butlers in creating personal connections with guests through emotional luxury. Responsible to have full knowledge of in suite and maxi bar set-ups. Supports Butler in regular service offerings include unpacking, packing, light laundry handling, shoe-shine service if needed. Fully understands the difference of room categories and guest levels / VIPs. Promptly answers calls, instant messages from the Butler they work with as well as in their department. Engages, customizes and organises in suite Maxi Bar set-ups for the occupied suites with the instructions of the Butler. Make sure to report used items in suites Maxi Bars and are charged to the guest s accounts. Make sure Butler trolleys and dedicated pantries are well-stocked and ready for the next shift. Cleans and maintains all Butler working areas including guest suites, pantries, stores, equipment, perishables, stationary, etc. with the instruction and support of the Butler they work with. Follows up necessary hygiene procedures on daily basis. Completes the missing products from purchasing department and stocks them neatly in the designated pantries / storages. Works closely with in room dining and engages / customizes replenishment of amenities for the occupied suites with the instructions of the Butler. Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites with the instructions of the Butler. Ensures all communication is carried clearly amongst the team. Intuitively anticipates through observation and interactions guests needs and wants. Shares guest preferences with Butlers to be recorded on guest s profile. Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect. Cooperates closely with Butlers and Butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel . Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate. Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel. Follows Hotel Evacuation Policy in case of an Emergency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Possesses strong interpersonal skills and ability to communicate in second language. Ascertains and addresses guest/colleague needs. Focuses on service with an eye for detail and an approachable attitude. Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism. Prioritizes and organizes work assignments and delegates work effectively. Self-motivates and shows good initiative in a dynamic environment. Ensures security and confidentiality of guest and hotel information. Embraces and responds to change effectively. Understands international luxury travelers and their needs.. An understanding of cultural nuances in dealing with local and Middle Eastern guests. Anticipates the needs and the assistance a Butler might need upon a guest s stay, from their arrival to departure. Strives an effort to capture the fineness of the everyday work. Shows enthusiasm for self-development.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office. Coordinate room assignments, duty rosters, and staff scheduling. Train, coach, and evaluate room attendants and housekeeping staff. Ensure proper use of cleaning chemicals and equipment in line with safety standards. Respond promptly to guest requests and follow up to ensure satisfaction. Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed. Enforce hygiene, health, and safety regulations in all housekeeping operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment. Strong leadership and organizational skills. High attention to detail and guest service standards. Ability to lead by example and work under pressure. Good communication skills. Familiarity with housekeeping management systems is a plus.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Works under close guidance and supervision of the Chef de Partie</p><p>Prepares mis-en-place according to standard recipes</p><p>Is required to know basic cooking methods</p><p>Observes and tastes food items when being cooked</p><p>Take notes and records all recipes in your own recipe book</p><p>Assists in the preparation of functions and buffets</p><p>Transport food to and from outlets</p><p>Cleans and maintains work areas, equipment, utensils and cold rooms at all times</p><p>Assist Commi & Chef de Partie in performance of his/her duties</p><p>Works continually using the Customer Comes First values</p><p>Performs any other duties that may be assigned to him</p><p>Receive and transport the grocery items ordered by the section from store to kitchen</p><p>May be required to take part in Hotel/Kitchen training</p><p>Dispenses food only with a micros check or valid captains order</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Creative and passionate about food and customer service</p><p>Able to work in a high-pressure environment</p><p>Excellent interpersonal and communication skills; a team player</p><p>Add diplomas/certifications required if needed</p><p></p></section>
<p><h4>Position summary</h4>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide</p><p></p>
<p>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience. Handle check-in, check-out, room reservations, and guest inquiries efficiently. Process payments and maintain accurate guest records. Respond promptly to guest requests and coordinate with other departments to ensure exceptional service. Handle telephone calls, emails, and guest correspondence professionally. Maintain Front Office standards in line with Sofitel and Accor brand expectations. Ensure confidentiality of guest information and compliance with hotel procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English.</li><li>Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Performed daily revenue audits and reconciliations to ensure accuracy of hotel financial transactions. Verified and balanced revenue postings from Rooms, Food & Beverage, and Banquet operations. Reconciled credit card transactions and resolved payment discrepancies in a timely manner. Prepared daily financial reports, journal entries, and revenue summaries for management review. Monitored discounts, voids, rebates, and miscellaneous charges to ensure compliance with hotel policies. Reviewed No-Show charges and guest account transactions to maintain accurate billing records. Assisted in maintaining internal controls and ensuring compliance with company financial procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Balanced daily cash receipts, credit card settlements, and city ledger accounts.</li><li>Assisted Front Office operations during overnight shifts, ensuring smooth guest service and issue resolution.</li><li>Identified and investigated discrepancies in financial records, implementing corrective actions when necessary.</li><li>Demonstrated strong attention to detail, analytical skills, and the ability to work independently during night shifts.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Performed daily revenue audits and reconciliations to ensure accuracy of hotel financial transactions. Verified and balanced revenue postings from Rooms, Food & Beverage, and Banquet operations. Reconciled credit card transactions and resolved payment discrepancies in a timely manner. Prepared daily financial reports, journal entries, and revenue summaries for management review. Monitored discounts, voids, rebates, and miscellaneous charges to ensure compliance with hotel policies. Reviewed No-Show charges and guest account transactions to maintain accurate billing records. Assisted in maintaining internal controls and ensuring compliance with company financial procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Balanced daily cash receipts, credit card settlements, and city ledger accounts.</li><li>Assisted Front Office operations during overnight shifts, ensuring smooth guest service and issue resolution.</li><li>Identified and investigated discrepancies in financial records, implementing corrective actions when necessary.</li><li>Demonstrated strong attention to detail, analytical skills, and the ability to work independently during night shifts.</li></ul><p></p></section>