Manager Jobs in Bahrain
182 Jobs Found
Confidential
Bahrain - Manama
<p><strong>Position:</strong> Executive Assistant to Management / Business Support Executive<br><strong>Department:</strong> Management / Operations<br><strong>Location:</strong> Saudi Arabia<br><strong>Reporting To:</strong> Management</p><p>Job Purpose</p><p>We are looking for a proactive, organized, and highly responsible <strong>Executive Assistant to Management</strong> to support day-to-day business activities, customer payment follow-ups, intercompany coordination, internal team follow-ups, social media activities, and general management support.</p><p>The ideal candidate should have excellent communication and coordination skills, be comfortable dealing with customers and internal teams, and have good knowledge of social media platforms and digital communication.</p><p>Key Responsibilities</p><p><strong>1. Customer Payment & Collection Follow-up</strong></p><ul><li>Follow up with customers for outstanding payments and overdue invoices.</li><li>Maintain regular communication with customers regarding payment status and expected payment dates.</li><li>Coordinate with the Finance/Accounts team to monitor outstanding receivables.</li><li>Prepare and maintain customer payment follow-up reports.</li><li>Escalate delayed or critical payments to Management.</li><li>Ensure regular follow-up until payments are received and properly allocated.</li></ul><p><strong>2. Intercompany Coordination</strong></p><ul><li>Follow up with internal teams and overseas offices regarding intercompany transactions and outstanding matters.</li><li>Coordinate with different country offices for intercompany invoices, statements, payments, and reconciliations.</li><li>Follow up with respective teams to ensure timely closure of intercompany outstanding items.</li><li>Prepare regular status updates for Management.</li></ul><p><strong>3. Social Media & Digital Communication</strong></p><ul><li>Manage and maintain the company's social media presence, particularly LinkedIn and other relevant platforms.</li><li>Prepare and coordinate professional posts related to company activities, achievements, services, projects, and business updates.</li><li>Coordinate with Management and relevant departments to collect content and information for social media.</li><li>Monitor engagement and maintain a professional corporate image across social media platforms.</li><li>Assist with basic content creation, including posts, captions, images, and business updates.</li><li>Stay updated with current social media trends and digital marketing practices.</li></ul><p><strong>4. Management Support</strong></p><ul><li>Provide day-to-day administrative and business support to Management.</li><li>Manage follow-ups, action points, appointments, meetings, and important deadlines.</li><li>Prepare reports, presentations, summaries, and business correspondence as required.</li><li>Coordinate meetings with customers, suppliers, agents, and internal teams.</li><li>Maintain confidentiality of business and management information.</li><li>Follow up on instructions given by Management and ensure timely completion.</li></ul><p><strong>5. Internal Team Coordination</strong></p><ul><li>Coordinate with different departments to follow up on pending tasks and Management instructions.</li><li>Monitor action points and provide regular updates to Management.</li><li>Ensure important matters are followed up until completion.</li><li>Assist in coordinating between Operations, Sales, Finance, HR, and other departments.</li></ul><p><strong>6. General Business Support</strong></p><ul><li>Assist with preparing business reports, presentations, trackers, and management updates.</li><li>Support customer meetings and business development activities when required.</li><li>Assist in preparing company communications and professional correspondence.</li><li>Handle other business-related assignments given by Management.</li></ul><p>Candidate Requirements</p><ul><li>Bachelor's degree in Business Administration, Management, Finance, Marketing, or a related field.</li><li>2–5 years of relevant experience in executive assistance, business administration, customer coordination, collections, or a similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong follow-up and coordination skills.</li><li>Good understanding of customer payment collection and receivables follow-up.</li><li>Strong MS Office skills, particularly Excel, Word, and PowerPoint.</li><li>Good knowledge of LinkedIn and other social media platforms.</li><li>Ability to prepare professional social media content and business communications.</li><li>Good English communication skills, both written and spoken.</li><li>Arabic language skills would be an advantage.</li><li>Ability to work independently, prioritize multiple tasks, and meet deadlines.</li><li>Strong attention to detail and confidentiality.</li><li>Proactive, energetic, and willing to take ownership of assigned responsibilities.</li></ul><p>Preferred Skills</p><ul><li>Experience in Logistics / Freight Forwarding / Supply Chain will be an advantage.</li><li>Experience dealing with customers and corporate accounts.</li><li>Experience in payment collection and account follow-up.</li><li>Experience coordinating with international offices or intercompany teams.</li><li>Basic knowledge of digital marketing and social media management.</li><li>Strong organizational and reporting skills.</li></ul><p>Key Performance Areas</p><p>The successful candidate will be expected to demonstrate:</p><ul><li>Timely and consistent customer payment follow-up.</li><li>Effective closure of intercompany outstanding matters.</li><li>Timely completion of Management's action points.</li><li>Professional and consistent social media activity.</li><li>Effective coordination between departments and offices.</li><li>Accurate and timely management reports.</li><li>Strong customer and internal stakeholder communication.</li><li>Ability to handle multiple responsibilities with minimal supervision.</li></ul>
AccorHotels
Bahrain - Manama
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>What you will be doing:</strong></p>
<ul>
<li>Oversee the daily operations, ensuring exceptional service and guest satisfaction.</li>
<li>Manage and train restaurant staff, fostering a positive and efficient work environment.</li>
<li>Develop and implement innovative strategies to enhance the dining experience and increase revenue.</li>
<li>Curate and maintain an extensive wine list, providing expert recommendations to guests.</li>
<li>Ensure compliance with health and safety regulations and uphold the highest standards of cleanliness and presentation.</li>
<li>Collaborate with the culinary team to create and update the menu, reflecting seasonal ingredients and trends.</li>
<li>Monitor inventory levels and oversee purchasing to ensure the restaurant is well-stocked.</li>
<li>Handle guest feedback and resolve any issues to maintain a high level of service.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Proven experience as an assistant restaurant manager, preferably in a fine dining or upscale restaurant environment.</li>
<li>Exceptional leadership skills with a passion for hospitality and guest service.</li>
<li>Strong communication and interpersonal skills, with the ability to engage with guests and staff.</li>
<li>Knowledge of Greek cuisine and culture is a plus.</li>
<li>Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.</li>
<li>Flexibility to work evenings, weekends, and holidays as required.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team & working environment:</strong><br>
Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Bahrain - Manama
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart,</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly.</p>
<p>Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards.</p>
<p>Ensures that projects, department milestones, and goals are met and within budget.</p>
<p>Organizing workflow and ensuring that associates understand their duties or delegated tasks.</p>
<h4>Qualifications</h4>
<li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level.</li>
<li>Good working knowledge of MS Excel, Word, and PowerPoint.</li>
<li>High degree of professionalism with sound human resources management and business acumen capabilities.</li>
<h4>Additional information</h4>
<li>English and conversational Arabic/Hindi</li>
<li>Team player and dedication</li></p><p></p>
AccorHotels
Bahrain - Manama
<p><h4>Company description</h4>
<p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p>
<p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-the-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p>
<p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live nightly entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p>
<p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p>
<p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p>
<h4>Job description</h4>
<p>Responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Assist supervisors with management issues and Heartist development</li>
<li>Attend professional conferences and professional development seminars</li>
<li>Accommodate VIP guest preferences and special requests</li>
<li>Maintain warranties and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair</li>
<li>Review hotel occupancy forecasts and recreation schedules</li>
<li>Assist with guest relations and scheduling when necessary</li>
<li>Handle emergency situations with urgency and discretion</li>
<li>Assign job tasks to recreation personnel as suited to their position and ability</li>
<li>Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy</li>
<li>Check that all areas of the recreation are set as per the standard operating manual</li>
<li>Evaluate operations and procedures and implement improvements</li>
<li>Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units’ movement</li>
<li>Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities</li>
<li>Address all damages and repairs</li>
<li>Maintain a clean and well organized back stock area</li>
<li>Maximize inventory turns on all stock keeping units</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous 2-3 years of experience in a 5-star hotel</li>
<li>Excellent communication and organizational skills</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<p>Why work for Accor?</p>
<p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>
Bahrain - Manama
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited university</p><p></p>
Bahrain - Manama
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
AccorHotels
Bahrain - Manama
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times.</p>
<p>Ensure all reservations are accurately actioned within the same working day.</p>
<p>To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p>
<h4>Qualifications</h4>
<li>English language - fluency is required</li>
<li>Knowledge of the Arabic language is an advantage</li>
<li>Previous experience in a similar capacity is required/preferred in Accor Hotels</li>
<li>Excellent telephone presentation, sales skills, and ability to sell is a plus</li>
<li>Highly interactive and people-friendly attitude</li>
<li>Knowledge of Opera PMS is mandatory</li>
<h4>Additional information</h4>
<p>Team player and dedication</p></p><p></p>
Bahrain - Manama
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited</p><p></p>
Bahrain - Manama
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
AccorHotel
Bahrain - Manama
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times. Ensure all reservations are accurately actioned within the same working day To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p><p><strong>Desired Candidate Profile</strong></p><p>English Language - Fluency is required</p><p>Knowledge of the Arabic language is an advantage</p><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><p>Excellent telephone presentation, sales skills, and ability to sell is a plus</p><p>Highly interactive and people-friendly attitude</p><p>Knowledge of Opera PMS is mandatory</p>
Bahrain - Manama
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Bahrain - Muharraq government
Role Description We are seeking a results-driven Regional Sales Manager / Business Development Director / Commercial Manager to lead business growth initiatives, expand market presence, and strengthen customer relationships across multiple markets. This role is responsible for developing and executing commercial strategies that drive revenue growth, identify new business opportunities, and maximize long-term profitability while ensuring alignment with organizational objectives. The successful candidate will develop strategic sales plans, identify emerging market trends, evaluate competitive landscapes, and establish initiatives that increase market share and business performance. You will build and maintain strong relationships with key clients, distributors, channel partners, and stakeholders while identifying opportunities to expand existing accounts and acquire new customers. Key responsibilities include leading business development activities, generating qualified sales opportunities, negotiating commercial agreements, preparing proposals, managing contract discussions, and closing high-value business opportunities. You will oversee the entire sales cycle, from prospecting and pipeline development to contract execution and post-sales relationship management. The role involves collaborating closely with marketing, operations, finance, product development, customer success, and executive leadership to deliver integrated commercial solutions that meet customer needs and support sustainable growth. You will analyze customer requirements, recommend tailored solutions, and ensure high levels of customer satisfaction throughout the engagement process. You will monitor sales performance, revenue trends, profitability, forecasting accuracy, and key performance indicators to support informed business decisions. Responsibilities include preparing sales reports, commercial forecasts, market analyses, pricing strategies, and business presentations for senior management. You will identify new market segments, evaluate partnership opportunities, explore strategic alliances, and support product or service expansion initiatives. Continuous assessment of industry developments, customer behavior, and competitor activities will be essential to maintain a competitive advantage and adapt commercial strategies accordingly. The position also includes leading, mentoring, and motivating sales and business development teams by promoting collaboration, accountability, and performance excellence. You will establish sales objectives, monitor progress, provide coaching, and encourage continuous improvement to achieve organizational goals. You will ensure compliance with company policies, commercial standards, contractual obligations, and ethical business practices while managing commercial risks and protecting the organization's interests. Continuous process improvement, customer-centric thinking, and innovation are expected to enhance operational efficiency and strengthen long-term business success. Qualifications Strong understanding of sales management, business development, and commercial strategy principles. Knowledge of market analysis, customer acquisition, account management, and revenue growth strategies. Ability to develop and execute strategic sales plans aligned with business objectives. Excellent negotiation, presentation, and commercial communication skills. Strong relationship-building abilities with clients, partners, distributors, and internal stakeholders. Familiarity with CRM platforms, sales reporting tools, and pipeline management systems. Knowledge of pricing strategies, contract management, proposal development, and commercial negotiations. Strong analytical skills with the ability to interpret market data, sales metrics, and financial reports. Understanding of forecasting, budgeting, profitability analysis, and performance measurement. Ability to identify new business opportunities and develop sustainable growth strategies. Strong leadership, coaching, and team development capabilities. Excellent organizational and project management skills with the ability to manage multiple priorities. Ability to collaborate effectively across cross-functional teams and support business initiatives. Customer-focused mindset with strong problem-solving and decision-making abilities. High level of professionalism, integrity, and accountability in commercial operations. Adaptability to changing market conditions and evolving business priorities. Commitment to continuous learning, innovation, and delivering exceptional business results. Strong business acumen with the ability to balance customer needs and organizational objectives.
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> Network Administrator </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Skills</strong></p><br><ul><li>Minimum of a bachelor’s degree in BIS, computer science or equivalent.</li><li>Specialized certification in Cisco CCNA, CCNP, AWS Networks, Fortinet or equivalent for networking Routing and Switching, Firewalls and Cloud technology</li><li>Work experience in network support and security field of at least 2 years, in configuring network firewalls, switches, routers, load balancers</li><li>Ability to troubleshoot of network issues with different teams, entities, ISP and vendors</li><li>Working on vulnerabilities security patching by performing node firmware upgrade planning and execution and doing security configuration hardening.</li><li>Immediate join upon passing the job interview.</li></ul><p><strong>The selected candidates shall join VAM Systems – Bahrain and shall be deputed to one of the leading Organisation in Bahrain.</strong></p><br><br><br> </div>
Zenvia E-Commerce Trading
Bahrain - Manama
<p>We are looking for a detail-oriented Online Merchandising Coordinator to support product presentation and merchandising activities across our e-commerce channels.
The successful candidate will help maintain product information, coordinate online merchandising activities, monitor product availability, and support promotional campaigns to deliver a consistent online shopping experience.
Key Responsibilities
Maintain accurate and complete product information across e-commerce channels.
Coordinate product categorization and online merchandising activities.
Review product titles, descriptions, specifications, and images.
Assist with new product launches and seasonal campaigns.
Monitor product availability and coordinate stock-related updates.
Support promotional pricing and campaign updates.
Review online product presentation and identify areas for improvement.
Monitor competitor merchandising and market activity.
Maintain accurate product and merchandising records.
Prepare regular reports on product and merchandising activities.</p><p>The ideal candidate should be organized, commercially aware, and comfortable working with product data and digital platforms.
Candidate Requirements
Diploma or bachelor’s degree in E-commerce, Marketing, Business, Retail Management, or a related field.
Previous experience in e-commerce, merchandising, retail, or product administration is preferred.
Strong attention to detail.
Good written English and communication skills.
Comfortable using Microsoft Excel and online systems.
Good organizational and time-management abilities.
Ability to manage multiple products and deadlines.
Strong teamwork and coordination skills.</p>
DHL
Bahrain - Muharraq government
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >Drive operational performance reporting and analytics across the MEA Air Network, ensuring accurate measurement, monitoring, and continuous improvement of network performance against agreed KPIs. The role is responsible for delivering insightful reports and dashboards, conducting in-depth operational and business analysis, and transforming data into actionable recommendations that enhance efficiency, reduce costs, and support strategic decision-making. Working closely with aviation and operational stakeholders, the Operations Reporting Manager ensures data integrity, identifies performance trends, develops creative analytical solutions, and leads reporting process improvements to support business objectives and maintain the highest operational standards.</span></p><p ><span ></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ><strong><span >Process: </span></strong></p><p ><strong><span ></span></strong></p><p ><u><span >Business Partnering & Requirements Management</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Gather, analyze, and document business requirements from Aviation stakeholders. </span></li><li><span >Translate business requirements into reporting, automation, and analytics solutions. </span></li><li><span >Facilitate workshops and stakeholder discussions to define KPIs and operational improvement opportunities.</span></li></ul><p ><span ></span></p><p ><u><span >Process Improvement Responsibilities</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Lead process improvement initiatives using operational analytics and digital technologies. </span></li><li><span >Conduct process assessments and identify efficiency opportunities. </span></li><li><span >Measure and report benefits realization from implemented improvements.</span></li></ul><p ><span ></span></p><p ><u><span ></span></u></p><p ><u><span >Other Responsibilities: </span></u></p><ul><li><span >Support and evaluate operational process improvement initiatives.</span></li><li><span >Analyze operational data to identify efficiency opportunities and recommend improvement actions.</span></li><li><span >Participate in process design, redesign, and continuous improvement activities.</span></li><li><span >Monitor and report benefits realized from operational improvement projects.</span></li><li><span >Support Aviation performance improvement initiatives through analytical assessment and reporting.</span></li><li><span >Extraction of operations performance data from the BAR Data Warehouse (BDW) using COGNOS and Operations Performance Management System (OPMS) system for all network air movements operating within and transiting through the MEA Region.</span></li><li><span >Lead Business Intelligence, Advanced Analytics, Artificial Intelligence (AI), and Machine Learning (ML) initiatives across Aviation and Network Operations.</span></li><li><span >Develop predictive and prescriptive analytics solutions to improve operational performance, network efficiency, resource utilization, and decision-making. (e.g. Network performance forecasting, Capacity planning, Delay prediction, Resource optimization, Operational risk management)</span></li><li><span >Develop enterprise-level dashboards, scorecards, and KPI frameworks.</span></li><li><span >Lead data governance, data quality, and data standardization initiatives.</span></li><li><span >Design and implement API-based data integration solutions to automate data exchange between operational systems, reporting platforms, and enterprise applications.</span></li><li><span >Drive digital transformation through the effective use of Microsoft technologies, cloud analytics platforms, and enterprise data solutions.</span></li><li><span >Drive automation initiatives using Power Automate, Power Apps, Copilot, and related Microsoft technologies.</span></li><li><span >Data Engineering & Integration</span></li><li><span >Design and manage API-based integrations between operational, finance, and reporting systems.</span></li><li><span >Microsoft Ecosystem Leadership</span></li><li><span >Detailed analysis on various Aviation performance reports (e.g. airline performance, safety, incidents) </span></li><li><span >Developed reporting templates for stations and departments self-reporting.</span></li><li><span >To highlight data irregularities to the Data Quality team for investigation and corrective action.</span></li><li><span >Distribution of period end operations performance reports, maintaining agreed time deadlines at all times.</span></li><li><span >To run ad hoc performance investigations, delivering findings in agreed formats to allow further in-depth analysis to be completed.</span></li><li><span >To be proactive in highlighting deteriorating performance trends associated to Aviation MEA KPI’s through continuous real time monitoring.</span></li><li><span >Administration of back-up analogue operations performance information for reference purposes.</span></li><li><span >The Senior Operations Performance Analyst is to deputize for the Operations Performance Manager during leave of absence. </span></li></ul><p ><strong><span >People – Management:</span></strong></p><ul><li><span >Individual contributor role with no direct line management responsibility.</span></li><li><span >May provide functional guidance and subject matter expertise to stakeholders and project teams</span></li><li><span >Excellent communication skills need to be able to liaise with operational people within MEA Aviation and MENA Network Operations.</span></li><li><span >Effective negotiation skills are needed to ensure tasks are completed in MEA Aviation’s best interest.</span></li></ul><p ><strong><span >Customer:</span></strong><strong><em><span ></span></em></strong></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >All departments and members within MEA Aviation.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Aviation Finance Team.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >MENA & SSA Network Operations Control.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Network Global Business Process Area.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Global Network Management.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build effective relationships with internal and external stakeholders.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Support operational teams through timely analysis and reporting.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >3rd party Airlines, Ground Handlers and authorities</span></p><p ><span ></span></p><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><ul><li><span >Minimum 5+ years' experience in Business Intelligence, Data Analytics, Performance Reporting, or Data Science roles.</span></li><li><span >Educated to degree level is relevant subject.</span></li><li><span >Strong aviation operations and network performance management experience.</span></li><li><span >Proven expertise in Power BI, Cognos Analytics, Teradata, Snowflake, SQL, and cloud-based data platforms.</span></li><li><span >Experience developing API integrations and enterprise reporting solutions.</span></li><li><span >Practical experience with Microsoft Azure, Power Platform, and modern analytics ecosystems.</span></li><li><span >Experience managing enterprise-scale reporting and data governance frameworks.</span></li><li><span >Strong oral and written communication skills.</span></li><li><span >Good team management and influencing skills.</span></li><li><span >Attention to detail.</span></li><li><span >Good presentation skills.</span></li><li><span >Sound knowledge of network operations / activities. </span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><ul><li>Strong career support in an international environment..</li><li>Great Culture and Colleagues.<span ></span></li><li>Multifarious benefit programm.<span ></span></li></ul><p ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div>
Nass Group & Corporation
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Summary We are looking for an experienced Technical Manager – Pre-Tender to lead the technical aspects of tender preparation and support the tendering team in developing practical, compliant, and cost-effective construction methodologies.<br> The ideal candidate will have extensive experience in civil construction, infrastructure, and/or building projects, with strong knowledge of tender requirements, technical documentation, construction methodologies, and local authority regulations.<br> Key Responsibilities Review and analyze tender documents, specifications, drawings, and client requirements.<br> Develop technical submissions, method statements, and supporting documentation for tender proposals.<br> Prepare execution plans, construction sequences, logistics plans, traffic management plans, and other technical documents as required.<br> Identify technical risks, constraints, opportunities, and potential solutions during the tender stage.<br> Provide technical recommendations based on techno-commercial evaluations and previous project experience.<br> Support the tendering team in developing practical, efficient, and cost-effective construction methodologies.<br> Review proposed construction methods and ensure their technical feasibility and compliance with project requirements.<br> Demonstrate sound knowledge of temporary works requirements and construction methodologies.<br> Ensure tender submissions comply with applicable local authority regulations, industry standards, specifications, and client requirements.<br> Coordinate with commercial, estimating, planning, and other technical teams to ensure a comprehensive tender submission.<br> Provide technical input during tender clarifications and discussions with clients and consultants, when required.<br> Maintain and utilize previous project experience, technical knowledge, and lessons learned to strengthen future tender submissions.<br> Qualifications Experience & Skills Minimum 15 years of relevant experience in the construction industry.<br> Bachelor's degree in Civil Engineering or a related engineering discipline.<br> Experience in infrastructure, multi-storey buildings, commercial projects , or similar construction environments.<br> GCC experience of 10+ years is preferred.<br> Strong experience in pre-tender technical preparation and construction methodology development.<br> CRPEP registration is preferred.<br> Strong knowledge of local authority standards, regulations, and approval requirements.<br> Good understanding of construction methods, sequencing, logistics, and temporary works.<br> Strong technical report-writing and documentation skills.<br> Excellent communication, coordination, and interpersonal skills.<br> Ability to work effectively under tight tender deadlines.<br> Strong analytical and problem-solving skills.<br> Proficiency in Microsoft Office Suite and Adobe Acrobat .<br> AutoCAD knowledge is preferred.<br></span> </div>
Gulf Air
Bahrain - Manama
<p>JOB PURPOSE To support the continued airworthiness of Gulf Air's fleet by conducting aircraft records reviews, monitoring airworthiness compliance, evaluating maintenance and technical documentation, supporting airworthiness reviews, and ensuring adherence to BCAA regulations, approved maintenance programmes, and company continuing airworthiness management procedures. KEY RESPONSIBILITIES Airworthiness Review & Compliance Assist in conducting aircraft airworthiness record reviews in accordance with applicable BCAA Air Navigation Technical Regulations, approved maintenance programmes, and Continuing Airworthiness Management Exposition (CAME) requirements. Support the Airworthiness Duty Manager in the accomplishment of annual airworthiness reviews and preparation of documentation required for Certificate of Airworthiness renewal recommendations. Review aircraft maintenance records to verify compliance with mandatory airworthiness requirements, maintenance programme tasks, life-limited component controls, and continuing airworthiness directives. Participate in aircraft physical inspections and surveys as part of the airworthiness review process when required. Monitor the validity and completeness of airworthiness records and identify discrepancies requiring corrective action. Exercise independent technical judgement during airworthiness reviews and provide objective recommendations regarding the continued airworthiness status of aircraft. Continuing Airworthiness Monitoring Review the implementation status of Airworthiness Directives (ADs), Mandatory Service Bulletins, and other regulatory requirements to ensure continued compliance. Monitor aircraft maintenance programme effectiveness and report any airworthiness concerns or recommendations for improvement. Verify the accuracy and integrity of technical records related to aircraft, engines, components, and equipment. Support the review and evaluation of maintenance programme amendments and associated technical documentation. Technical Documentation & Record Management Maintain and update airworthiness-related records, reports, and support documentation in accordance with regulatory and company requirements. Prepare technical reports, compliance summaries, and support documentation for internal review and regulatory submissions. Ensure airworthiness files and records are maintained in a complete, accurate, and auditable condition. Support the preparation and closure of airworthiness review findings and corrective action tracking. Regulatory & Quality Compliance Ensure compliance with BCAA regulations, approved company procedures, and applicable manufacturer requirements. Assist during regulatory inspections, audits, and internal quality reviews by providing required technical records and evidence of compliance. Support the implementation of corrective and preventive actions arising from audits, investigations, or regulatory findings. Monitor changes to airworthiness regulations and communicate relevant impacts to management. Continuous Improvement & Technical Support Provide technical support and recommendations on airworthiness matters to internal stakeholders within the Technical Division. Contribute to the continuous improvement of airworthiness processes, procedures, and record-keeping systems. Support departmental projects, fleet introductions, and technical initiatives related to continuing airworthiness management. Perform any other airworthiness-related duties as assigned by the Airworthiness Duty Manager.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION / QUALIFICATIONS</h2><p>EASA Part 66 License or equivalent</p><p>Bachelor's degree in aviation related sectors (Aeronautical / Mechanical / Electrical / etc.)</p><h2>EXPERIENCE</h2><p>A Minimum of 4 years of experience in the related field; a combination of experience in aircraft maintenance and/or continuing airworthiness management (engineering) and/or surveillance.</p>
Invenio Business Solutions
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
Topgear Consultants
Bahrain - Manama
<p>We are looking for an experienced Lead Manager ICA Design to lead Instrumentation, Control & Automation engineering activities for Water Treatment, Desalination, and Pumping Station projects.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead ICA design engineering activities for water infrastructure projects.</li><li>Prepare/review Control Philosophy, System Architecture, C&E Matrix, Instrument Lists, Datasheets, Hook-up Drawings, Cable Schedules, and Loop Diagrams.</li><li>Develop PLC/DCS engineering inputs including I/O lists, Drive Lists, Signal Exchange Lists, and Alarm Schedules.</li><li>Coordinate with clients, consultants, vendors, and multidisciplinary teams.</li><li>Support technical evaluations, vendor document reviews, and FAT activities.</li></ul><p>Required Skills:</p><ul><li>Strong experience in EPC instrumentation design projects.</li><li>Experience in Water Treatment / Desalination / Pumping Station projects preferred.</li><li>Knowledge of PLC/DCS, SCADA, industrial communication protocols, and IEC/ISA standards.</li><li>Strong technical coordination and project execution skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: 12 16 Years Qualification: B.E/B.Tech/M.E/M.Tech Instrumentation Engineering</p>
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms.<br> In this role, you will be the day-to-day point of contact for a portfolio of partners.<br> You will manage relationships, support campaign delivery, and help partners get the most out of the platform.<br> This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.<br> Main Responsibilities • Manage a portfolio of partners — serving as their primary contact for day-to-day queries, updates, and renewals • Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly • Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief • Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly • Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events • Keep partner records, activity logs, and pipeline data up to date in the internal systems • Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team • 1–2 years of experience in account management, sales, partnerships, or a client-facing role — fresh graduates with strong internship experience will be considered • Strong communicator — comfortable building rapport with partners over email, phone, and in person • Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously • A genuine interest in the student market and the brands that serve it • Fluency in Arabic and English is a strong advantage • Based in or willing to operate across Saudi Arabia or Bahrain</span> </div>