CRM specialist Jobs
56 Jobs Found
Bahrain - Manama
<p><h4>Position summary</h4>
<p>Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</p>
<p>Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Mindteck
Bahrain - Manama
<p>Key Responsibilities:</p><p>Configure and develop using Siebel Tools: Applets & Views, Business Components, Links/Joins Picklists, MVGs, Workspaces, Containers & latest release processes Work on Order Management & Integrations, including Custom Order Management functionality Handle Product & Product Bundling for Telecom implementations Manage Siebel Product & Pricing Administration Product Catalogues & Categories Product Classes & Product Attributes Constraints, Eligibility & Compatibility Rules Develop using Siebel eScript, Business Services, VBCs, and Workflows Use SQL & eScript in Product Administration to Correct orders Generate and analyse reports</p><p>Mandatory Skills:</p><p>Telecom domain experience Strong knowledge of Product & Product Bundling Hands-on Siebel Pricing Administration (Product Catalogues & Categories) Experience with Product Classes, Attributes, Constraints, Eligibility & Compatibility rules Custom Order Management functionality Strong SQL + eScript (especially in Product Administration)</p>
AccorHotels
Bahrain - Manama
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a Government Relations Officer, you will be responsible for managing and maintaining effective relationships between the company and various government authorities in Bahrain. This role focuses on ensuring compliance with local laws and regulations, processing governmental documentation and approvals, and supporting the company in all matters related to labor, immigration, licensing, and regulatory requirements. You will act as the primary liaison between the company and government entities to facilitate smooth business operations and ensure timely completion of all official procedures.</p>
<h4>What is in it for you:</h4>
<li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li>
<li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li>
<li>Cultivate your talents and watch your career flourish, locally and globally.</li>
<li>Drive change through impactful corporate social responsibility activities.</li>
<li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li>
<li>Join us on a direct path to success as we skyrocket to new heights!</li>
<h4>Key responsibilities</h4>
<li>Government liaison: serve as the primary point of contact between the company and government authorities, ministries, and regulatory bodies in Bahrain.</li>
<li>Regulatory compliance: ensure the company's compliance with all applicable Bahraini laws, regulations, and governmental requirements.</li>
<li>License & permit management: manage the application, renewal, and cancellation of commercial registrations, licenses, permits, and other official company documents.</li>
<li>Visa & immigration processing: handle employee visa applications, work permits, residency permits, and related immigration procedures through relevant government authorities.</li>
<li>Labor relations: coordinate with the Ministry of Labour and other relevant entities regarding labor regulations, employment matters, and workforce-related requirements.</li>
<li>Documentation & records: maintain accurate records of all government-related documents, approvals, renewals, and correspondence.</li>
<li>Government portal administration: utilize government e-services and online portals to process transactions efficiently and ensure timely submissions.</li>
<li>Monitoring regulatory changes: track changes in laws, regulations, and government policies, and communicate potential impacts to management.</li>
<li>Issue resolution: address and resolve government-related issues, inquiries, or compliance matters promptly and professionally.</li>
<li>Reporting: prepare regular reports on the status of licenses, permits, visa processes, compliance requirements, and upcoming renewals.</li>
<li>Stakeholder coordination: collaborate with internal departments such as HR, Finance, Legal, and Operations to ensure all government-related requirements are met.</li>
<li>Audit & compliance support: provide documentation and support during government inspections, audits, and compliance reviews.</li>
<h4>Qualifications</h4>
<p><strong>Education</strong></p>
<p>Bachelor's degree in Public Administration, Business Administration, Law, Human Resources, or a related field.</p>
<p><strong>Experience</strong></p>
<li>Minimum of 3–5 years of experience in Government Relations, Public Affairs, PRO services, or a related role in Bahrain.</li>
<li>Strong knowledge of Bahraini labor laws, immigration regulations, commercial registration requirements, and government procedures.</li>
<li>Proven experience managing licenses, permits, visas, and regulatory compliance processes.</li>
<p><strong>Skills</strong></p>
<li>Excellent communication and interpersonal skills with the ability to build effective relationships with government officials and stakeholders.</li>
<li>Strong organizational skills with attention to detail and the ability to manage multiple deadlines.</li>
<li>Problem-solving and conflict-resolution abilities with a professional and diplomatic approach.</li>
<li>Proficiency in spoken and written Arabic and English.</li>
<li>Strong working knowledge of Bahrain government portals and e-services.</li>
<li>Ability to work independently while maintaining confidentiality and professionalism.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo!</p></p><p></p>
Bahrain - Manama
<p>VAM Systems is currently looking for UNIX/Linux Systems Administration for our Bahrain operations with the following skillsets & terms and conditions:</p><p><strong>Role Requirements</strong></p><ul><li><strong>Experience:</strong> 5+ years in UNIX/Linux Systems Administration with a proven track record of root-cause troubleshooting, OS upgradation, lifecycle patching, and firmware upgrades across severe hardware/OS infrastructure disruptions.</li><li><strong>Hypervisor Mastery:</strong> Engineering-level competence maintaining guest workloads and virtual layers across LDOMs, VMware, KVM, and Hyper-V environments.</li><li><strong>Hardware, Network & OS Expertise:</strong> Deep cross-functional proficiency in managing multi-vendor compute hardware architectures alongside multiple operating systems (Solaris SPARC & enterprise Linux), coupled with a strong foundational knowledge of core network infrastructure (switching, routing, and VLAN isolation tools).</li><li><strong>Data Protection Competency:</strong> Proven experience managing enterprise backup fabrics using Veeam and OpenText Data Protector, including backup job optimization and bare-metal verification testing</li></ul><p><strong>Key Responsibilities</strong></p><ul><li><strong>OS Upgradation & Lifecycle Patching:</strong> Architect, plan, and execute zero-downtime OS upgradation and monthly OS patching schedules across a mixed fleet of Oracle Solaris 10/11 and enterprise Linux distributions (RHEL/Ubuntu) using native utilities such as Solaris Alternate Boot Environments (ABE), pkg, beadm, and Linux yum/dnf/apt.</li><li><strong>Firmware Upgrade & Hardware Remediation:</strong> Routinely manage firmware upgrades for critical platform assets including system BIOS/UEFI, storage controllers, host bus adapters (HBAs), and network interfaces across multi-vendor systems (Oracle/Sun SPARC servers, Dell PowerEdge, and HPE ProLiant frames). Isolate, troubleshoot, and fix complex physical hardware faults.</li><li><strong>Platform Operations & Troubleshooting:</strong> Maintain, tune, and optimize bare-metal systems and guest kernels. Rapidly diagnose and fix critical OS-level panics, memory leaks, and performance bottlenecks using advanced tools like DTrace or system core dumps.</li><li><strong>Virtualization Architecture:</strong> Plan, deploy, and allocate compute, memory, and storage boundaries across enterprise infrastructure utilizing LDOMs, VMware, KVM, and Hyper-V hypervisors.</li><li><strong>KVM Implementation & Tuning:</strong> Deploy, configure, and maintain KVM hypervisors using virsh and libvirt, optimizing VirtIO kernel modules and guest image formats for high-throughput enterprise Linux applications.</li><li><strong>Network Integration & Routing:</strong> Apply advanced Networking Knowledge to manage host-level network configurations, including 802.1Q VLAN tagging, LACP link aggregation/bonding, and virtual switching. Implement and troubleshoot static routing tables, manage multi-homed systems, and prevent asymmetric routing across production tiers.</li><li><strong>Enterprise Backup & Recovery Operations:</strong> Manage and orchestrate large-scale data retention policies, backup jobs, and bare-metal disaster recovery strategies. Administer Veeam Backup & Replication for virtualized workloads alongside OpenText Data Protector for legacy tape and disk targets.</li></ul><p><strong>Terms and conditions</strong></p><p>Joining time frame: (15 - 30 days)</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Experience:</strong> 5+ years in UNIX/Linux Systems Administration with a proven track record of root-cause troubleshooting, OS upgradation, lifecycle patching, and firmware upgrades across severe hardware/OS infrastructure disruptions.</li><li><strong>Hypervisor Mastery:</strong> Engineering-level competence maintaining guest workloads and virtual layers across LDOMs, VMware, KVM, and Hyper-V environments.</li><li><strong>Hardware, Network & OS Expertise:</strong> Deep cross-functional proficiency in managing multi-vendor compute hardware architectures alongside multiple operating systems (Solaris SPARC & enterprise Linux), coupled with a strong foundational knowledge of core network infrastructure (switching, routing, and VLAN isolation tools).</li><li><strong>Data Protection Competency:</strong> Proven experience managing enterprise backup fabrics using Veeam and OpenText Data Protector, including backup job optimization and bare-metal verification testing</li></ul>
The Closing Gap
Bahrain - Manama
<p>Responsibilities: Collaborate with cross-functional teams on project delivery using Agile methodology. Execute manual tests, create test cases & defect reports in JIRA.</p><p><br></p><p><b>Role: Quality Assurance and Testing - Other</b></p><p>Industry Type: Recruitment / Staffing</p><p>Department: Engineering - Software & QA</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Quality Assurance and Testing</p><p>Education</p><p>UG: Any Graduate</p>
Bahrain Credit
Bahrain - Manama
<p>The Talent Management Officer is responsible for supporting BCFC's talent management agenda across recruitment, learning & development, and employee engagement. Acting as a key enabler of day-to-day operational delivery, the role works closely with the Talent Management Assistant Manager to ensure talent programs and initiatives are effectively coordinated and executed in alignment with BCFC's workforce strategy and business objectives.</p><p>Essential Duties and Responsibilities</p><ol><li>Support the execution of recruitment activities including job posting, candidate screening coordination, interview scheduling, and onboarding logistics.</li><li>Coordinate internship and on-the-job training programs, acting as the main point of contact for interns, trainees, and academic institutions.</li><li>Attend career fairs and university events to represent the organization and promote the employer brand.</li><li>Act as the main point of contact for employees seeking information on Tamkeen-supported programs, facilitating clear communication, submitting applications and payment claims, and coordinating with relevant departments or third parties as required.</li><li>Submit and track invoices for training, recruitment, and staff wellbeing programs, ensuring accuracy and timely processing.</li><li>Ensure all employee documents are properly filed in both physical and virtual employee files.</li><li>Support the administration of BIBF training programs by communicating course registration updates and certificates to employees and ensuring training status is accurately recorded in the HR system.</li><li>Plan and coordinate employee engagement initiatives to foster a positive workplace culture and enhance employee morale and participation.</li><li>Maintain and ensure all employee job descriptions are updated, approved, and signed.</li><li>Assist in researching industry best practices to support improvements in talent acquisition and talent management strategies.</li><li>Support the administration and maintenance of e-learning platforms, ensuring content is accessible and employee participation is tracked.</li><li>Assist in the coordination of upskilling and reskilling programs by liaising with training providers and managing scheduling and documentation.</li><li>Assist in administering the annual employee satisfaction survey, handling communications, data collection, and compiling results for review.</li><li>Support HR analytics activities by collecting and organizing data on engagement, retention, and performance for reporting purposes.</li><li>Prepare monthly HR reports on headcount and employee movements, including new joiners, resignations, transfers, and turnover rates, ensuring accurate and up-to-date records.</li><li>Assist in the coordination and administration of employee recognition programs, ensuring timely and consistent delivery.</li><li>Organize and coordinate social events and team-building activities to support a positive workplace culture.</li><li>Identify and escalate opportunities to improve HR systems and processes, supporting IT coordination and participating in testing and implementation as needed.</li><li>Carry out any additional tasks assigned by the manager, contributing to team operations and business objectives.</li><li>Handle additional tasks and projects assigned by the Assistant Manager, contributing actively to team operations and business objectives.</li><li>Adhere to and promote the company's Employee Code of Conduct, maintaining high standards of integrity and professionalism in all work activities.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Education</p><p>A minimum of a Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>Experience</p><p>Entry level</p><p>Certificates and Licenses</p><p>Competencies:</p><p>Core Competencies</p><ul><li>Strong verbal and written communication skills to clearly convey complex information to both internal and external stakeholders.</li><li>Works proactively with colleagues, sharing knowledge, resources, and support to achieve team and organizational objectives.</li><li>Adapt to change, embrace challenges, stay resilient under pressure, and maintain a positive attitude to achieve goals</li><li>Strong analytical and critical thinking abilities to resolve issues efficiently and effectively in complex, high-pressure situations.</li><li>Able to uphold ethical standards, make transparent decisions, follow legal requirements, and treat others with fairness and respect.</li></ul><p>Technical/Role-Specific Competencies</p><ul><li>Working knowledge of recruitment coordination, candidate screening processes, and employer branding activities including career fair and university engagement.</li><li>Ability to coordinate training programs, maintain LMS platforms, track employee participation, and support training administration and logistics.</li><li>Familiarity with HR data collection and basic reporting, including compiling and organizing people metrics such as engagement, retention, and performance data.</li><li>Understanding of employee engagement practices, survey administration, and recognition program coordination.</li></ul>
DHL
Bahrain - Muharraq government
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >Manage and maintain the government relations day-to-day activities and provide support to DHL staff in obtaining visas and other legal documents to ensure timely & accurate local affairs activities are carried out in line with DHL policies, procedures and processes, as well as complying with local government regulations.</span></p><p ><span ><br></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><ul><li><span >Maintain employee records using a well-organized related to filing system to ensure files are up-to- date and compiled with legislative requirements.</span></li><li><span >Manage the record system within the Public Relations function both online and manual applications to ensure that all documents are always kept updated and available.</span></li><li>Support<span > other local affairs</span><span > and administrative</span><span > activities</span><span > as needed</span><span >.</span></li><li><span >Responsible for all visa-related payments.</span></li><li><span >Liaise with other HR staff to ensure the timely processing of all paperwork to ensure the employee’s smooth relocation to Bahrain.</span></li><li><span >Be the point of contact for staff and provide assistance in all government relations matters</span></li><li><span >Direct point of contact with the Social Insurance Organization (SIO). Register new joining staff / terminate leaving staff in a timely manner.</span></li><li><span >Direct point of contact with Labour Market Authority (LMRA) and responsible for application of all expatriate visas that include and are not limited to WP/RP renewals, updates and cancellations</span></li><li><span >Ensure that all appropriate paperwork for visas is completed promptly to achieve minimal processing time. </span></li><li><span >Deal with Ministry of Labour and prepare correspondences in Arabic and English. </span></li><li><span >Translate documents as and when required.</span></li><li><span >Maintain all the electronic folders on the shared drive and updated on a daily basis with Passport copies/ RP/ WP copies etc.</span></li><li><span >Proactively follow up with staff for all necessary paperwork for visas (new, renewal, cancellation) and ensure that all appropriate paperwork for visas is completed promptly and to achieve minimal processing time. </span></li><li><span >Process all necessary documents required to obtain visas, Residence Permits and ID Cards (new, renewal, cancellation, crew visas) in most timely manner.</span></li><li><span >Act as link between the company & various government departments to comply with local regulations.</span></li><li><span >Payment of monthly LMRA fees for both company CRs (B.S.C /W.L.L) and documentation of all expenses. </span></li><li><span >Processing visit visas for all staff, family members and direct family only after seeking approval from Senior HR Manager. </span></li><li><span >Assist Senior Management team (Area Office) in obtaining business-related visas only and providing Embassy support for the same. </span></li><li><span >Look after processing and managing the workplace accident log sheet and work closely with other DHL departments in collecting necessary paperwork and logging it with the local authorities.</span></li><li><span >Seeking approval from Management for staff visit visa application and Residency Permit renewal.</span></li><li><span >Support in processing paperwork on a day-to-day process to ensure accurate and timely submission of financial and legal documents such as credit cards; visas Etc.</span></li><li><span >Other duties and responsibilities as and when required by management</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >Must have minimum 5 years’ experience in the HR government relations field </span></li><li><span >Fluent in reading, writing and Speaking Arabic / local language</span></li><li><span >Fluent in reading, writing and Speaking English</span></li><li><span >University Diploma as a minimum requirement </span></li><li><span >Computer Skills are mandatory</span></li><li><span >Experience in dealing with government offices in an official capacity</span></li><li><span >Experience in public relations or government liaison work is desirable</span></li><li><span >‘Customer’ focused</span></li><li><span >Strong Team Player</span></li><li><span >Possess a strong work ethic</span></li><li><span >Ability to prioritize</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div><br>
Pavago
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Property Management Sales Executive – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.<br> This is a true closing role—not prospecting or appointment setting.<br> You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.<br> If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.<br> What You’ll Own Sales Closing & Deal Management Contact company-provided qualified leads and initiate sales conversations.<br> Lead discovery calls, presentations, and pricing discussions.<br> Convert qualified prospects into signed property management clients.<br> Confidently ask for the business and close opportunities.<br> Handle objections and negotiate terms professionally.<br> Ensure a seamless transition from signed agreement to onboarding.<br> Full Sales Cycle Management Manage the sales process from initial contact through signed agreement.<br> Quickly qualify opportunities and prioritize high-conversion prospects.<br> Drive deals forward while maintaining momentum throughout the sales cycle.<br> Maintain ownership of deal progression and timely follow-up.<br> Coordinate contract execution after closing.<br> Client Needs Analysis & Solution Selling Understand the needs and challenges of: Property owners Landlords Real estate investors Recommend property management solutions based on portfolio size and investment goals.<br> Clearly communicate the value, ROI, and benefits of the company’s services.<br> Build urgency while maintaining a consultative sales approach.<br> Pipeline & CRM Management Maintain accurate CRM records throughout the sales cycle.<br> Update deal stages, notes, and follow-up activities consistently.<br> Track pipeline health and forecast opportunities accurately.<br> Ensure CRM data remains organized and up to date.<br> What Makes You a Strong Fit Natural closer who enjoys negotiating and winning business.<br> Strong consultative selling skills.<br> Confident presenting value to property owners and investors.<br> Results-driven with excellent follow-through.<br> Comfortable working independently in a remote environment.<br> Organized with strong pipeline management skills.<br> Excellent verbal communication and relationship-building abilities.<br> Required Experience & Skills Experience 2+ years of closing experience in: Property Management Real Estate Sales Proven history of closing deals—not just generating leads or setting appointments.<br> Experience selling directly to: Property owners Landlords Real estate investors Core Skills Strong understanding of: Property management services Pricing models Client expectations Excellent objection-handling and negotiation skills.<br> Ability to communicate value clearly and guide prospects toward confident buying decisions.<br> Experience using CRM platforms to manage sales pipelines.<br> Self-motivated with strong ownership and accountability.<br> Nice-to-Have Experience selling residential or commercial property management services.<br> Familiarity with property management software and CRM platforms.<br> Knowledge of real estate investment strategies and rental property operations.<br> Experience working with U.<br>S.-based clients.<br> What a Typical Day Looks Like Contact qualified property management leads.<br> Conduct discovery calls and sales presentations.<br> Present customized management solutions.<br> Handle objections and negotiate agreements.<br> Follow up with active opportunities.<br> Update CRM records and forecast pipeline activity.<br> Coordinate signed agreements with internal operations teams.<br> In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.<br> Key Metrics for Success (KPIs) Number of deals closed Lead-to-client conversion rate Sales cycle length Average contract value Revenue generated Pipeline accuracy and CRM discipline Why Join Us?<br> Focus exclusively on closing qualified opportunities.<br> No cold prospecting or appointment setting.<br> Direct impact on revenue and company growth.<br> Fully remote work environment.<br> Performance-driven culture with long-term career opportunities.<br> Opportunity to advance into: Senior Sales Executive Sales Manager Business Development Manager Director of Sales Interview Process Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you.<br> Apply today and help drive the growth of a leading property management business.<br></span> </div>
Pavago
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Property Management Sales Executive – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.<br> This is a true closing role—not prospecting or appointment setting.<br> You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.<br> If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.<br> What You’ll Own Sales Closing & Deal Management Contact company-provided qualified leads and initiate sales conversations.<br> Lead discovery calls, presentations, and pricing discussions.<br> Convert qualified prospects into signed property management clients.<br> Confidently ask for the business and close opportunities.<br> Handle objections and negotiate terms professionally.<br> Ensure a seamless transition from signed agreement to onboarding.<br> Full Sales Cycle Management Manage the sales process from initial contact through signed agreement.<br> Quickly qualify opportunities and prioritize high-conversion prospects.<br> Drive deals forward while maintaining momentum throughout the sales cycle.<br> Maintain ownership of deal progression and timely follow-up.<br> Coordinate contract execution after closing.<br> Client Needs Analysis & Solution Selling Understand the needs and challenges of: Property owners Landlords Real estate investors Recommend property management solutions based on portfolio size and investment goals.<br> Clearly communicate the value, ROI, and benefits of the company’s services.<br> Build urgency while maintaining a consultative sales approach.<br> Pipeline & CRM Management Maintain accurate CRM records throughout the sales cycle.<br> Update deal stages, notes, and follow-up activities consistently.<br> Track pipeline health and forecast opportunities accurately.<br> Ensure CRM data remains organized and up to date.<br> What Makes You a Strong Fit Natural closer who enjoys negotiating and winning business.<br> Strong consultative selling skills.<br> Confident presenting value to property owners and investors.<br> Results-driven with excellent follow-through.<br> Comfortable working independently in a remote environment.<br> Organized with strong pipeline management skills.<br> Excellent verbal communication and relationship-building abilities.<br> Required Experience & Skills Experience 2+ years of closing experience in: Property Management Real Estate Sales Proven history of closing deals—not just generating leads or setting appointments.<br> Experience selling directly to: Property owners Landlords Real estate investors Core Skills Strong understanding of: Property management services Pricing models Client expectations Excellent objection-handling and negotiation skills.<br> Ability to communicate value clearly and guide prospects toward confident buying decisions.<br> Experience using CRM platforms to manage sales pipelines.<br> Self-motivated with strong ownership and accountability.<br> Nice-to-Have Experience selling residential or commercial property management services.<br> Familiarity with property management software and CRM platforms.<br> Knowledge of real estate investment strategies and rental property operations.<br> Experience working with U.<br>S.-based clients.<br> What a Typical Day Looks Like Contact qualified property management leads.<br> Conduct discovery calls and sales presentations.<br> Present customized management solutions.<br> Handle objections and negotiate agreements.<br> Follow up with active opportunities.<br> Update CRM records and forecast pipeline activity.<br> Coordinate signed agreements with internal operations teams.<br> In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.<br> Key Metrics for Success (KPIs) Number of deals closed Lead-to-client conversion rate Sales cycle length Average contract value Revenue generated Pipeline accuracy and CRM discipline Why Join Us?<br> Focus exclusively on closing qualified opportunities.<br> No cold prospecting or appointment setting.<br> Direct impact on revenue and company growth.<br> Fully remote work environment.<br> Performance-driven culture with long-term career opportunities.<br> Opportunity to advance into: Senior Sales Executive Sales Manager Business Development Manager Director of Sales Interview Process Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you.<br> Apply today and help drive the growth of a leading property management business.<br></span> </div>
Nass Group & Corporation
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Summary: To provide administrative support to the Sales Department by processing quotations and sales orders, coordinating procurement and logistics activities, and ensuring timely delivery of products while maintaining excellent customer service.<br> Key Responsibilities: Prepare customer quotations and process sales orders in the ERP system.<br> Issue purchase orders and coordinate with suppliers to ensure timely supply of materials.<br> Liaise with customers regarding order status, deliveries, and product availability.<br> Coordinate with Warehouse, Logistics, and Finance to ensure efficient order fulfilment.<br> Maintain accurate sales, purchasing, and customer records.<br> Assist with tenders, contracts, and sales documentation.<br> Monitor inventory levels and report stock issues.<br> Coordinate imports, customs clearance, and deliveries with suppliers and freight providers.<br> Verify invoices and supporting documents before processing.<br> Prepare sales and logistics reports as required.<br> Maintain confidentiality and comply with Company policies and quality procedures.<br> Perform other duties as assigned by Management.<br> Qualifications, Skills and Experience: Strong organisational and communication skills.<br> Knowledge of sales administration, procurement, logistics, and inventory control.<br> Proficient in ERP systems and Microsoft Office.<br> Ability to prioritise tasks and maintain accuracy.<br> Comply with all Company Health & Safety policies and procedures.<br> Report hazards, incidents, and unsafe conditions promptly.<br> Participate in HSE training and promote safe working practices.<br></span> </div>
Bahrain
Bahrain - Manama
<p><h4>About the role</h4>
<p>We’re hiring a high-performing property management sales executive to convert qualified leads into signed management agreements.<br>
This is a pure closing role. You will be working with leads provided by the company and will be responsible for reaching out, running sales conversations, presenting solutions, and closing deals.<br>
This role is not focused on appointment setting or prospecting — it is built for experienced closers who understand property management or real estate sales and know how to drive deals to completion.</p>
<h4>What you’ll own</h4>
<p><strong>Closing & deal execution</strong><br>
Reach out to provided property management leads and initiate sales conversations.<br>
Convert qualified leads into signed clients.<br>
Lead sales calls, presentations, and pricing discussions.<br>
Confidently ask for the sale and close deals.<br>
Handle objections and negotiate terms effectively.</p>
<p><strong>Sales cycle management</strong><br>
Manage the full sales process from first contact to signed agreement.<br>
Qualify leads quickly and focus on high-conversion opportunities.<br>
Maintain control over deal timelines and decision-making.<br>
Ensure smooth contract execution after closing.</p>
<p><strong>Client needs & solution positioning</strong><br>
Understand property owner and investor pain points.<br>
Present tailored solutions based on property type and portfolio size.<br>
Clearly communicate value, ROI, and service benefits.<br>
Build urgency while maintaining a consultative approach.</p>
<p><strong>Pipeline & CRM management</strong><br>
Maintain accurate CRM records for all deals and interactions.<br>
Track deal stages, follow-ups, and next steps consistently.<br>
Ensure pipeline visibility and reliable forecasting.</p>
<h4>Must-have experience & skills</h4>
<ul>
<li>2+ years of closing experience in property management or real estate sales (non-negotiable).</li>
<li>Proven track record of closing deals (not just setting appointments).</li>
<li>Strong understanding of property management services, pricing, and client expectations.</li>
<li>Experience selling to property owners, landlords, or real estate investors.</li>
<li>High confidence in handling objections and negotiating contracts.</li>
<li>Ability to clearly present value and drive decision-making.</li>
<li>Strong communication skills with a professional sales presence.</li>
<li>Experience using CRM systems to manage deals and pipelines.</li>
<li>Self-motivated and results-driven in a remote environment.</li>
</ul>
<h4>Key metrics for success</h4>
<ul>
<li>Number of deals closed.</li>
<li>Conversion rate from lead to signed client.</li>
<li>Speed of deal progression and sales cycle length.</li>
<li>Average contract value.</li>
<li>Pipeline accuracy and CRM discipline.</li>
<li>Revenue generated from closed deals.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul></p><p></p>
Bahrain
Bahrain - Manama
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.</p>
<p>This is a true closing role—not prospecting or appointment setting. You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.</p>
<p>If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.</p>
<h4>What you’ll own</h4>
<strong>Sales closing & deal management</strong><br>
<li>Contact company-provided qualified leads and initiate sales conversations.</li>
<li>Lead discovery calls, presentations, and pricing discussions.</li>
<li>Convert qualified prospects into signed property management clients.</li>
<li>Confidently ask for the business and close opportunities.</li>
<li>Handle objections and negotiate terms professionally.</li>
<li>Ensure a seamless transition from signed agreement to onboarding.</li>
<strong>Full sales cycle management</strong><br>
<li>Manage the sales process from initial contact through signed agreement.</li>
<li>Quickly qualify opportunities and prioritize high-conversion prospects.</li>
<li>Drive deals forward while maintaining momentum throughout the sales cycle.</li>
<li>Maintain ownership of deal progression and timely follow-up.</li>
<li>Coordinate contract execution after closing.</li>
<strong>Client needs analysis & solution selling</strong><br>
<p>Understand the needs and challenges of:</p>
<li>Property owners</li>
<li>Landlords</li>
<li>Real estate investors</li>
<li>Recommend property management solutions based on portfolio size and investment goals.</li>
<li>Clearly communicate the value, ROI, and benefits of the company’s services.</li>
<li>Build urgency while maintaining a consultative sales approach.</li>
<strong>Pipeline & CRM management</strong><br>
<li>Maintain accurate CRM records throughout the sales cycle.</li>
<li>Update deal stages, notes, and follow-up activities consistently.</li>
<li>Track pipeline health and forecast opportunities accurately.</li>
<li>Ensure CRM data remains organized and up to date.</li>
<h4>What makes you a strong fit</h4>
<li>Natural closer who enjoys negotiating and winning business.</li>
<li>Strong consultative selling skills.</li>
<li>Confident presenting value to property owners and investors.</li>
<li>Results-driven with excellent follow-through.</li>
<li>Comfortable working independently in a remote environment.</li>
<li>Organized with strong pipeline management skills.</li>
<li>Excellent verbal communication and relationship-building abilities.</li>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<li>2+ years of closing experience in:</li>
<ul>
<li>Property management</li>
<li>Real estate sales</li>
</ul>
<li>Proven history of closing deals—not just generating leads or setting appointments.</li>
<li>Experience selling directly to:</li>
<ul>
<li>Property owners</li>
<li>Landlords</li>
<li>Real estate investors</li>
</ul>
<strong>Core skills</strong><br>
<li>Strong understanding of:</li>
<ul>
<li>Property management services</li>
<li>Pricing models</li>
<li>Client expectations</li>
</ul>
<li>Excellent objection-handling and negotiation skills.</li>
<li>Ability to communicate value clearly and guide prospects toward confident buying decisions.</li>
<li>Experience using CRM platforms to manage sales pipelines.</li>
<li>Self-motivated with strong ownership and accountability.</li>
<strong>Nice-to-have</strong><br>
<li>Experience selling residential or commercial property management services.</li>
<li>Familiarity with property management software and CRM platforms.</li>
<li>Knowledge of real estate investment strategies and rental property operations.</li>
<li>Experience working with U.S.-based clients.</li>
<h4>What a typical day looks like</h4>
<li>Contact qualified property management leads.</li>
<li>Conduct discovery calls and sales presentations.</li>
<li>Present customized management solutions.</li>
<li>Handle objections and negotiate agreements.</li>
<li>Follow up with active opportunities.</li>
<li>Update CRM records and forecast pipeline activity.</li>
<li>Coordinate signed agreements with internal operations teams.</li>
<p>In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Number of deals closed</li>
<li>Lead-to-client conversion rate</li>
<li>Sales cycle length</li>
<li>Average contract value</li>
<li>Revenue generated</li>
<li>Pipeline accuracy and CRM discipline</li>
<h4>Why join us?</h4>
<li>Focus exclusively on closing qualified opportunities.</li>
<li>No cold prospecting or appointment setting.</li>
<li>Direct impact on revenue and company growth.</li>
<li>Fully remote work environment.</li>
<li>Performance-driven culture with long-term career opportunities.</li>
<p>Opportunity to advance into:</p>
<li>Senior sales executive</li>
<li>Sales manager</li>
<li>Business development manager</li>
<li>Director of sales</li>
<h4>Interview process</h4>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation to record a short 3–5 minute intro video. This is the first step in the hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients. Your video will be reviewed by the hiring team before moving to the client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on your inbox and spam folder for your invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you. Apply today and help drive the growth of a leading property management business.</p></p><p></p>
Bahrain
Bahrain - Manama
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.</p>
<p>This is a true closing role—not prospecting or appointment setting. You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.</p>
<p>If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.</p>
<h4>What you’ll own</h4>
<strong>Sales closing & deal management</strong><br>
<li>Contact company-provided qualified leads and initiate sales conversations.</li>
<li>Lead discovery calls, presentations, and pricing discussions.</li>
<li>Convert qualified prospects into signed property management clients.</li>
<li>Confidently ask for the business and close opportunities.</li>
<li>Handle objections and negotiate terms professionally.</li>
<li>Ensure a seamless transition from signed agreement to onboarding.</li>
<strong>Full sales cycle management</strong><br>
<li>Manage the sales process from initial contact through signed agreement.</li>
<li>Quickly qualify opportunities and prioritize high-conversion prospects.</li>
<li>Drive deals forward while maintaining momentum throughout the sales cycle.</li>
<li>Maintain ownership of deal progression and timely follow-up.</li>
<li>Coordinate contract execution after closing.</li>
<strong>Client needs analysis & solution selling</strong><br>
<p>Understand the needs and challenges of:</p>
<li>Property owners</li>
<li>Landlords</li>
<li>Real estate investors</li>
<p>Recommend property management solutions based on portfolio size and investment goals.</p>
<p>Clearly communicate the value, ROI, and benefits of the company’s services.</p>
<p>Build urgency while maintaining a consultative sales approach.</p>
<strong>Pipeline & CRM management</strong><br>
<li>Maintain accurate CRM records throughout the sales cycle.</li>
<li>Update deal stages, notes, and follow-up activities consistently.</li>
<li>Track pipeline health and forecast opportunities accurately.</li>
<li>Ensure CRM data remains organized and up to date.</li>
<h4>What makes you a strong fit</h4>
<li>Natural closer who enjoys negotiating and winning business.</li>
<li>Strong consultative selling skills.</li>
<li>Confident presenting value to property owners and investors.</li>
<li>Results-driven with excellent follow-through.</li>
<li>Comfortable working independently in a remote environment.</li>
<li>Organized with strong pipeline management skills.</li>
<li>Excellent verbal communication and relationship-building abilities.</li>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<p>2+ years of closing experience in:</p>
<li>Property management</li>
<li>Real estate sales</li>
<p>Proven history of closing deals—not just generating leads or setting appointments.</p>
<p>Experience selling directly to:</p>
<li>Property owners</li>
<li>Landlords</li>
<li>Real estate investors</li>
<strong>Core skills</strong><br>
<p>Strong understanding of:</p>
<li>Property management services</li>
<li>Pricing models</li>
<li>Client expectations</li>
<p>Excellent objection-handling and negotiation skills.</p>
<p>Ability to communicate value clearly and guide prospects toward confident buying decisions.</p>
<p>Experience using CRM platforms to manage sales pipelines.</p>
<p>Self-motivated with strong ownership and accountability.</p>
<strong>Nice-to-have</strong><br>
<li>Experience selling residential or commercial property management services.</li>
<li>Familiarity with property management software and CRM platforms.</li>
<li>Knowledge of real estate investment strategies and rental property operations.</li>
<li>Experience working with U.S.-based clients.</li>
<h4>What a typical day looks like</h4>
<li>Contact qualified property management leads.</li>
<li>Conduct discovery calls and sales presentations.</li>
<li>Present customized management solutions.</li>
<li>Handle objections and negotiate agreements.</li>
<li>Follow up with active opportunities.</li>
<li>Update CRM records and forecast pipeline activity.</li>
<li>Coordinate signed agreements with internal operations teams.</li>
<p>In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Number of deals closed</li>
<li>Lead-to-client conversion rate</li>
<li>Sales cycle length</li>
<li>Average contract value</li>
<li>Revenue generated</li>
<li>Pipeline accuracy and CRM discipline</li>
<h4>Why join us?</h4>
<li>Focus exclusively on closing qualified opportunities.</li>
<li>No cold prospecting or appointment setting.</li>
<li>Direct impact on revenue and company growth.</li>
<li>Fully remote work environment.</li>
<li>Performance-driven culture with long-term career opportunities.</li>
<p>Opportunity to advance into:</p>
<li>Senior sales executive</li>
<li>Sales manager</li>
<li>Business development manager</li>
<li>Director of sales</li>
<h4>Interview process</h4>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients. Your video will be reviewed by the hiring team before moving to the client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on your inbox and spam folder for the invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you. Apply today and help drive the growth of a leading property management business.</p></p><p></p>
Bahrain - Manama
<p>Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.</p><p><strong>Desired Candidate Profile</strong></p><p>What is important for the role: Proven experience in achieving individual goals and contributing to team results. Experience within a similar customer centric role. Deep interest in Fashion, Art, and Culture. Be naturally inclusive and open minded. Confident, service orientated, adaptable and empathetic in style and approach. Effective communication skills with the sensitivities to build and maintain a client portfolio. Results driven with a commercial mindset without compromising on the Team Player attitude. Fluent in English and Arabic</p>
Hitachi ABB Power Grids
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Apply today at Hitachi Energy Full time in Manama, Bahrain in our Engineering & Science department and be part of a diverse and collaborative team. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all</p> </div>
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</span></p><br><br></li><li><p><span>Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience</span></p><br><br></li><li><p><span>Onboarding customers to kick-off their journey</span></p><br><br></li><li><p><span>Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers’ issues</span></p><br><br></li><li><p><span>Ensuring the customer is WOW’ed by our service by going above & beyond to make sure they leave the conversation satisfied</span></p><br><br></li><li><p><span>Communicating feedback to the team and following up on resolving customers’ pain points</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>Fresh graduate or preferably working in a customer service role for 1 - 3 years</span></p><br><br></li><li><p><span>Have excellent verbal and written communication skills in English & Arabic, and you’re also a fast typer</span></p><br><br></li><li><p><span>Passionate about problem solving; you get satisfaction from making people’s lives better</span></p><br><br></li><li><p><span>A people’s person by nature</span></p><br><br></li><li><p><span>Have a deep sense of empathy & drive to resolve customer issues</span></p><br><br></li><li><p><span>Maintain a calm demeanor when facing challenges or stressful situations</span></p><br><br></li><li><p><span>Ability to organize your time efficiently, and complete tasks in a timely manner</span></p><br><br></li><li><p><span>Interested in working on shift basis</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! </strong></p><br><br>
<br><br> </div>
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We're looking for talented, enthusiastic and dedicated Customer Experience Intern to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</span></p><br><br></li><li><p><span>Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience</span></p><br><br></li><li><p><span>Onboarding customers to kick-off their journey</span></p><br><br></li><li><p><span>Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers’ issues</span></p><br><br></li><li><p><span>Ensuring the customer is WOW’ed by our service by going above & beyond to make sure they leave the conversation satisfied</span></p><br><br></li><li><p><span>Communicating feedback to the team and following up on resolving customers’ pain points</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p>Fresh graduate, preferably with internship experience in a customer service role</p><br><br></li><li><p><span>Have excellent verbal and written communication skills in English & Arabic, and you’re also a fast typer</span></p><br><br></li><li><p><span>Passionate about problem solving; you get satisfaction from making people’s lives better</span></p><br><br></li><li><p><span>A people’s person by nature</span></p><br><br></li><li><p><span>Have a deep sense of empathy & drive to resolve customer issues</span></p><br><br></li><li><p><span>Maintain a calm demeanor when facing challenges or stressful situations</span></p><br><br></li><li><p><span>Ability to organize your time efficiently, and complete tasks in a timely manner</span></p><br><br></li><li><p><span>Interested in working on shift basis</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! </strong></p><br><br>
<br><br> </div>
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Director Employee Relations MENA will lead and manage Labor Relations, Human Rights and HR Compliance matters across the region, to design Employee Relations strategy, conceptualize and deliver fair, respectful, diverse and high impact solutions to enable Business Managers to deal with Employee Relations issues effectively, increase employee engagement and productivity in line with business needs, HR strategy and industry best practices.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>General:</span></strong></p><br><br><br><ul><li><span>Ensuring that all countries in MENA know and follow the DHL Employee Relations standards</span></li><li><span>Proactive contribution to short-term and medium-term Employee Relations strategies in regional context at scale with key internal partners</span></li><li><span>Own and coordinate Employee Relations reporting across Labor Relations, Human Rights and HR Compliance topics, ensuring timely and accurate escalation and reporting to regional and global stakeholders.</span></li><li><span>Informing and aligning with Global Employee Relations on relevant Employee Relations issues and developments in MENA</span></li><li><span>Implementing and driving global and regional Employee Relations projects, targets and strategy</span></li><li><span>Advising managers and HR in practices and strategies for managing employee relations, including human rights, topics</span></li><li><span>Support in mitigating and solving Employee Relations disputes</span></li><li><span>Liaising and collaborating with the DHL Express Compliance function and Global Employee Relations on human rights and compliance topics</span></li><li><span>Promote a culture of fairness, respect, inclusion, ethical conduct and compliance throughout the region.</span></li></ul><p><strong><span>Labor Relations:</span></strong></p><br><br><br><ul><li><span>Ensuring early Labor Relations risk notifications to Global Employee Relations and to MENA Management Board</span></li><li><span>Observing relevant political and legal Labor Relations developments and trends in the region and potential impact</span></li><li><span>Following up on CLA negotiations and keeping EXP ER Calendar for region up to date</span></li><li><span>Aligning and giving guidance on local labor Relations issues with/to countries and mitigating Labor Relations Risks</span></li><li><span>Working together and managing the relationship with the trade unions in Bahrain</span></li></ul><p><strong><span>Human Rights:</span></strong></p><br><br><br><ul><li><span>Ensuring human rights compliance in MENA, exploring and designing ways to further embed respect for Human Rights within the business, e.g., by including human rights in functional/operational policies and processes.</span></li><li><span>Managing Human Rights related complaints, grievances and investigations in alignment with global governance requirements and drive continuous improvements</span></li><li><span>Investigating human rights cases which involve senior managers. Train investigators in the region and maintain investigator capability across the region.</span></li><li><span>Coordinating and giving ER trainings, e.g. ‘Preventing discrimination and harassment at the workplace”,‘Building a GreatER DHL’ and the ‘Workplace Investigator Program’</span></li><li><span>Developing and driving effective Human Rights awareness campaigns across the region</span></li><li><span>Conducting Putting Our People First / Human Rights Reviews in countries to ensure compliance with DHL’s internal and external Employee Relations standards</span></li><li><span>Supporting responses to customers, investors and regulatory Human Rights information requests and assessments.</span></li></ul><p><strong><span>HR Compliance:</span></strong></p><br><br><br><ul><li><span>Managing the conflict of interest (CoI) process and awareness activities across MENA, including managing related Compliance cases</span></li><li><span>Providing governance and oversight for CoI cases</span></li><li><span>Governing applicant and employee screening processes in accordance with DHL standards</span></li><li><span>Managing and coordinating the regional HR CRISP audit and designing actions to continuously improve regional CRISP compliance</span></li><li><span>Assessing and monitoring closure of TOP3 HR Audit Findings and other ER-related remediation activities.</span></li><li><span>Monitoring completion of mandatory HR and compliance-related training across the region</span></li><li><span>Supporting compliance with employees and applicant data privacy and data protection requirements</span></li><li><span>Driving continuous improvement of HR compliance processes, controls and governance standards.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><br><ul><li><span>Minimum 8 years of experience in the area of Employee Relations / Labor Law</span></li><li><span>Master’s degree in law, master’s degree in HR or Sustainability or equivalent</span></li><li><span>Certification as social auditor, e.g. SMETA, beneficial</span></li><li><span>Profound knowledge of Labor relations and Human Rights</span></li><li><span>Experience in handling workplace grievances.</span></li><li><span>Excellent communication and advising skills</span></li><li><span>Strong interpersonal skills and relationship building ability and experience in interacting with senior management</span></li><li><span>Ability to effectively solve problems and make decisions</span></li><li><span>Cross-cultural competence and problem-solving ability</span></li><li><span>Project management expertise</span></li><li><span>A global mind-set and a positive, collaborative spirit</span></li><li><span>International experience</span></li><li><span>Audit skills</span></li><li><span>Fluent in English, further language(s) beneficial.</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit program.</span></li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
DHL
Bahrain - Muharraq government
<div ><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Would you like to become part of the world's most international company in the world?</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Overall Role Purpose </span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >The Director Employee Relations MENA will lead and manage Labor Relations, Human Rights and HR Compliance matters across the region, to design Employee Relations strategy, conceptualize and deliver fair, respectful, diverse and high impact solutions to enable Business Managers to deal with Employee Relations issues effectively, increase employee engagement and productivity in line with business needs, HR strategy and industry best practices.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><br></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Tasks:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >General:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring that all countries in MENA know and follow the DHL Employee Relations standards</span></li><li><span >Proactive contribution to short-term and medium-term Employee Relations strategies in regional context at scale with key internal partners</span></li><li><span >Own and coordinate Employee Relations reporting across Labor Relations, Human Rights and HR Compliance topics, ensuring timely and accurate escalation and reporting to regional and global stakeholders.</span></li><li><span >Informing and aligning with Global Employee Relations on relevant Employee Relations issues and developments in MENA</span></li><li><span >Implementing and driving global and regional Employee Relations projects, targets and strategy</span></li><li><span >Advising managers and HR in practices and strategies for managing employee relations, including human rights, topics</span></li><li><span >Support in mitigating and solving Employee Relations disputes</span></li><li><span >Liaising and collaborating with the DHL Express Compliance function and Global Employee Relations on human rights and compliance topics</span></li><li><span >Promote a culture of fairness, respect, inclusion, ethical conduct and compliance throughout the region.</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Labor Relations:</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring early Labor Relations risk notifications to Global Employee Relations and to MENA Management Board</span></li><li><span >Observing relevant political and legal Labor Relations developments and trends in the region and potential impact</span></li><li><span >Following up on CLA negotiations and keeping EXP ER Calendar for region up to date</span></li><li><span >Aligning and giving guidance on local labor Relations issues with/to countries and mitigating Labor Relations Risks</span></li><li><span >Working together and managing the relationship with the trade unions in Bahrain</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Human Rights:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring human rights compliance in MENA, exploring and designing ways to further embed respect for Human Rights within the business, e.g., by including human rights in functional/operational policies and processes.</span></li><li><span >Managing Human Rights related complaints, grievances and investigations in alignment with global governance requirements and drive continuous improvements</span></li><li><span >Investigating human rights cases which involve senior managers. Train investigators in the region and maintain investigator capability across the region.</span></li><li><span >Coordinating and giving ER trainings, e.g. ‘Preventing discrimination and harassment at the workplace”,<span> <span> </span></span>‘Building a GreatER DHL’ and the ‘Workplace Investigator Program’</span></li><li><span >Developing and driving effective Human Rights awareness campaigns across the region</span></li><li><span >Conducting Putting Our People First / Human Rights Reviews in countries to ensure compliance with DHL’s internal and external Employee Relations standards</span></li><li><span >Supporting responses to customers, investors and regulatory Human Rights information requests and assessments.</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >HR Compliance:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Managing the conflict of interest (CoI) process and awareness activities across MENA, including managing related Compliance cases</span></li><li><span >Providing governance and oversight for CoI cases</span></li><li><span >Governing applicant and employee screening processes in accordance with DHL standards</span></li><li><span >Managing and coordinating the regional HR CRISP audit and designing actions to continuously improve regional CRISP compliance</span></li><li><span >Assessing and monitoring closure of TOP3 HR Audit Findings and other ER-related remediation activities.</span></li><li><span >Monitoring completion of mandatory HR and compliance-related training across the region</span></li><li><span >Supporting compliance with employees and applicant data privacy and data protection requirements</span></li><li><span >Driving continuous improvement of HR compliance processes, controls and governance standards.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Profile:</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Minimum 8 years of experience in the area of Employee Relations / Labor Law<span> </span></span></li><li><span >Master’s degree in law, master’s degree in HR or Sustainability or equivalent</span></li><li><span >Certification as social auditor, e.g. SMETA, beneficial</span></li><li><span >Profound knowledge of Labor relations and Human Rights</span></li><li><span >Experience in handling workplace grievances.</span></li><li><span >Excellent communication and advising skills</span></li><li><span >Strong interpersonal skills and relationship building ability and experience in interacting with senior management</span></li><li><span >Ability to effectively solve problems and make decisions</span></li><li><span >Cross-cultural competence and problem-solving ability</span></li><li><span >Project management expertise</span></li><li><span >A global mind-set and a positive, collaborative spirit</span></li><li><span >International experience</span></li><li><span >Audit skills</span></li><li><span >Fluent in English, further language(s) beneficial.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit program.</span></li></ul><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >We look forward to receiving your application!</span></strong></p></div>
Confidential
Bahrain - Manama
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>