CSS developer Jobs - Manama Bahrain

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. Applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <p><strong>Responsibilities will include:</strong></p> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities;</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities;</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner;</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures;</li> <li>Review of annual financial statements;</li> <li>Oversee clients audit process;</li> <li>Calculation and processing of fund capital calls and distributions;</li> <li>Build excellent working relationships with clients;</li> <li>Ensure all work undertaken complies with the client s documentation, relevant regulatory requirements and anti-money laundering regulations;</li> <li>Review and recommend changes to client deliverable processes;</li> <li>Review, recommend and implement agreed changes to accounting procedures;</li> <li>Keep up to date with changes to accounting standards and regulatory requirements;</li> <li>Follow Company procedure at all times;</li> <li>Collaborate with team members to ensure timely completion of deliverables;</li> <li>Provide cover to team members if required;</li> <li>Manage the set-up process of the accounting functions for new funds;</li> <li>Perform investor AML-related risk assessments and due diligence checks;</li> <li>Perform periodic review of investor AML/LYC files;</li> <li>Review FATCA/CRS returns and oversee filing process;</li> <li>Address client and investor queries;</li> <li>Ensure regulatory and tax filings are completed on time;</li> <li>Act in accordance with the Apex Code of Conduct;</li> <li>Deliver the Apex Client Charter.</li> </ul> <p><strong>Skills Required:</strong></p> <ul> <li>Has relevant experience of 5-8 years in a similar role incorporating the above functions,</li> <li>Has knowledge of Real Estate fund structures and the fund administration industry,</li> <li>Understands Regulatory requirements of Real Estate funds,</li> <li>Knowledge of e-Front / Yardi Voyager preferred,</li> <li>Has professional degree in accounting or finance,</li> <li>Quick to grasp and implement knowledge,</li> <li>Has strong MS office skills including Word, Excel, Powerpoint,</li> <li>Possess excellent interpersonal and written communications skills,</li> <li>Be a proactive team player with a positive attitude towards problem resolution with strong attention to detail,</li> <li>Has ability to work under pressure and meet tight deadlines;</li> <li>Has ability to multi-task and manage projects</li> </ul> <p><strong>What you will get in return:</strong></p> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.</li> <li>Opportunity to work with a diverse, agile and global team.</li> <li>The opportunity to innovate, bring discipline and really make a difference.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a DCDP to join our dynamic Food &amp; Beverage Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance.</p><p>Key Functions and Responsibilities</p><ul><li>Run the day-to-day operation of the station.</li><li>Assisting in supporting the Chef de Cuisine in creating and preparing menus items and specials.</li><li>Checking and completing mise en place and set-up the station.</li><li>Completing daily requisitions utilizing available systems.</li><li>Communicating with the Chef de Partie, Sous Chefs regarding menu items, situations or shortages.</li><li>Working closely with standard recipes and plate presentations in order to maintain standards of quality in production and presentation.</li><li>Maintain a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Ensuring a clean, neat and organized work area.</li><li>Maintaining a safe working environment and reporting any accident immediately.</li></ul><p>What do we offer?</p><p>Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p>About the location: On an exclusive island in the heart of the Kingdom s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway. Join Our Team Four Seasons Hotel Bahrain Bay is part of Four Seasons Hotels and Resorts, the world s leading luxury Hospitality Company. Join us and become part of our diverse and rich team, built on mutual respect, teamwork, passion and excellence in service. Our culture fosters an environment where employees can grow and thrive.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a passionate and skilled Chef de Partie to join our culinary team. The ideal candidate will have a strong background in food preparation, attention to detail, and the ability to work in a fast-paced environment while maintaining the highest standards of quality and hygiene. Key Responsibilities Prepare, cook, and present dishes within your section according to the highest standards. Ensure consistency in taste, presentation, and portion control. Maintain cleanliness and organization in your section at all times. Assist in menu planning and development under the guidance of senior chefs. Monitor stock levels and minimize waste. Comply with all health, safety, and hygiene regulations. Train and mentor junior team members when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as a Chef de Partie or similar role in a high-end restaurant or hotel. Culinary diploma or equivalent certification. Strong knowledge of cooking techniques and kitchen equipment. Ability to work under pressure and as part of a team. Excellent time management and organizational skills. Flexibility to work shifts, weekends, and holidays.</p><p></p></section>

<p><h4>Position summary</h4> <p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service.</p> <p>Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day.</p> <p>Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p>POSITION SUMMARY Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>The Government Relations Executive is responsible for managing and maintaining relationships with governmental and regulatory authorities in Bahrain and providing end-to-end Government Relations support for both the tMart and Logistics verticals. The role ensures regulatory compliance, supports business continuity and expansion, and acts as the primary liaison between the Company and external stakeholders. What's On Your Plate? Serve as the Government Relations focal point for both the tMart and Logistics verticals in Bahrain, providing end-to-end support across all operational, licensing, regulatory, labor, and governmental affairs matters, while ensuring compliance with applicable laws and supporting the expansion and day-to-day operations of both businesses. Manage and support the establishment, licensing, renewal, and ongoing regulatory requirements for all tMart stores, Logistics operations, riders, vehicles, and related facilities, ensuring uninterrupted business operations and compliance with all relevant governmental requirements. Handle correspondence, responses to requests, and coordinate with the Ministry of Interior, Criminal Investigation Department (CID), Traffic Directorate, and other law enforcement authorities in relation to incidents, accidents, investigations, and official inquiries involving employees, riders, 3PL partners, or customers, and represent the Company before such authorities when required. Manage the renewal and maintenance of all corporate licenses and official registrations, including Commercial Registration (CR), Trade License, Chamber of Commerce membership, import licenses, municipality licenses, and any other regulatory permits required for the Company's operations. Oversee all activities on the LMRA portal, including new work visa applications, renewals, cancellations, amendments, and business visa processing. Coordinate the issuance and renewal of employees CPR cards, liaising with the relevant government authorities and municipalities to obtain address certificates and advertising permits where required. Administer all GOSI-related processes, including employee registration and deregistration, annual salary updates, work injury reporting, and resolving discrepancies related to employee records and invoices. Handle the end-to-end process for employees driving licenses, including document preparation, online appointment scheduling, and coordination with the Ministry of Interior until issuance or renewal is completed. Manage the Tamkeen portal by registering employees, identifying and applying for eligible support programs, submitting required company documentation, and following up on approvals, invoices, and reimbursements. Coordinate the issuance of family visit visas and business visit visas through the NPRA portal, ensuring compliance with all applicable regulations and requirements. Process and renew health certificates and other employee-related approvals with the Ministry of Health (MOH), National Health Regulatory Authority (NHRA), Labor Market Regulatory Authority (LMRA), Social Insurance Organization (SIO), and other relevant authorities. Liaise with internal departments to obtain regulatory approvals and permits for campaigns, promotions, rewards programs, and marketing initiatives from the Ministry of Industry, Commerce and Tourism (MOIC), Consumer Protection Authority, and other competent authorities. Support customs clearance activities and coordinate with the relevant authorities for import and export requirements whenever applicable. Lead the licensing and establishment process for new branches and locations, obtaining all required approvals and permits from the Ministry of Industry, municipalities, Civil Defense Authority, Ministry of Health, Ministry of Transportation and Telecommunications, and other regulatory bodies. Handle customer complaints filed before the Consumer Protection Authority and other governmental entities, represent the Company during meetings and hearings, and coordinate with internal stakeholders to achieve amicable resolutions. Prepare, attest, notarize, and legalize contracts, agreements, and corporate documents before the competent authorities, embassies, and public notaries whenever required. Represent the Company before public notaries and relevant authorities in connection with POAs, Board Resolutions, corporate amendments, changes to authorized signatories, and other corporate governance matters. Coordinate with sponsors, authorized signatories, shareholders, and senior management to facilitate their attendance before government authorities whenever required. Obtain all required governmental approvals and permits related to Corporate Social Responsibility (CSR) initiatives and community engagement activities. Monitor regulatory developments and governmental procedural changes and proactively inform the Legal and relevant business teams of any changes that may impact the Company's operations. Manage all Traffic Directorate related processes, including vehicle registrations, registration book renewals, advertising permits, driving licenses, and any other requirements relating to riders and 3PL partners. Review, reconcile, and coordinate the settlement of violations, fines, and notices issued by governmental entities, including the Traffic Directorate, municipalities, Ministry of Health, and other competent authorities. Handle the filing, registration, renewal, and protection of trademarks, trade names, logos, and intellectual property rights, and coordinate with the Trademark Authority and relevant authorities for their use in campaigns and advertising activities. Represent the Company before governmental authorities and regulatory bodies and act as the primary point of contact for all external governmental affairs matters in Bahrain.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree</li><li>Minimum of 5 years experience</li><li>Time Management Skills</li><li>Customer Service Skills</li><li>Organizing Skills</li><li>Fluent in both languages Arabic and English</li><li>Communication skills (Written and Verbal)</li><li>Excel Skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Strategize and execute end-to-end supply chain operations, from sourcing raw materials to final product delivery, ensuring optimal efficiency and cost-effectiveness.</li><li>Develop and implement robust procurement strategies to secure high-quality goods and services at competitive prices, fostering strong supplier relationships.</li><li>Manage inventory levels meticulously, balancing demand with supply to minimize holding costs while preventing stockouts and ensuring product availability.</li><li>Oversee transportation and distribution networks, optimizing routes and modes of transport to guarantee timely and cost-efficient delivery of goods.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field.</p></li><li><p>Proven track record of success in procurement and logistics within the [mention specific industry, e.g., manufacturing, retail, tech] sector.</p></li><li><p>Minimum of 5-7 years of progressive experience in managing complex supply chains and procurement operations.</p></li></ul><p></p></section>

<p>JOB PURPOSE To lead the design, implementation, and continuous optimization of Gulf Air Group network and communication infrastructure including LAN, WLAN, WAN, VoIP, and inflight connectivity, airport Network &amp; communication systems ensuring maximum performance, availability, and resilience across all data and voice services. The Senior Analyst serves as a subject matter expert, driving technical standards, overseeing complex projects, maintaining infrastructure documentation, and providing escalation support to ensure the organization's connectivity systems meet operational and business demands. KEY RESPONSIBILITIES Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction Select appropriate hardware, software, and protocols; develop and enforce network standards across enterprise infrastructure Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance Optimize network performance by monitoring traffic patterns, identifying bottlenecks, and implementing efficiency improvements Maintain vendor portal registration to track vulnerabilities, bugs, and EOL notices; upgrade equipment to latest stable firmware Develop and implement disaster recovery and backup strategies to minimize downtime and data loss Maintain accurate documentation of network configurations, changes, troubleshooting procedures, and performance reports Migrate Network &amp; Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap Leverage AI and automation technologies to enhance monitoring, incident management, capacity planning, and predictive maintenance Manage infrastructure vendor contracts, maintenance agreements, and software licenses; ensure renewals are initiated well in advance to prevent lapses or service disruption Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations Manage and monitor connectivity services across all outstations including airport offices, check-in counters, and Gulf Air remote locations Review outstation Network &amp; Communication services regularly; provide technical recommendations for upgrades, new procurements, and service improvements Supervise Airport connectivity for Departure Control and Reservation systems at Gulf Air Airports Manage and coordinate call collection services at outstations ensuring effective routing to the Gulf Air Bahrain Contact Center based on business needs. Manage, assign, and oversee outstation projects and tasks ensuring delivery on time and within budget Manage outstation WAN, ISP, and remote connectivity contracts; monitor vendor SLA performance and ensure renewals are completed on time without delays or service gaps Lead tender and RFP processes for outstation connectivity solutions including technical evaluation and procurement recommendations Interact with management, users, and vendors to determine requirements and deliver effective solutions Create required documentation including RFPs, business cases, tender evaluations, technical reports, project plans, and policies &amp; procedures Manage and monitor inflight connectivity services across the aircraft fleet ensuring service availability, performance, and customer experience Plan, deploy, test, and optimize inflight connectivity and satellite solutions in coordination with vendors and internal teams Resolve inflight connectivity incidents promptly; coordinate with service providers to implement service enhancements Manage inflight connectivity contracts and service provider agreements; track SLA performance and ensure renewals and renegotiations are completed ahead of expiry without delays Lead technical evaluation and RFP processes for inflight connectivity platform upgrades or new service provider selections Stay current with emerging inflight connectivity technologies, industry trends, and best practices Plan, design, implement, and support IP Telephony infrastructure including Contact Center solutions Manage and support airport eLTE network, Distributed Antenna System (DAS), VHF and HF ensuring reliable, secure, and resilient communications Plan, deploy, test, and optimize eLTE, DAS, VHF, HF, and SITA/ARINC communication solutions Secure communication systems by establishing and enforcing policies and monitoring access for all required compliances Manage vendor contracts and maintenance agreements for all communication platforms; proactively track expiry dates and ensure renewals are executed on time to avoid operational gaps Lead procurement and tender activities for communication system upgrades including RFP preparation and technical assessment of vendor proposals Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management Manage the team call-out roster and ensure adequate operational coverage at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor s degree in Communication and Computer Engineering, or an equivalent major in the related field. IT certification ITIL, Cisco routing and switching and/or security (CCNA, CCNP and /or CCIE), F5 BIG-IP Administrator, Palo Alto, Huawei AWS certified solutions architect associate or any other IT specific certification is an advantage. EXPERIENCE Minimum 2 years of experience in IT. Experience of managing heterogeneous network on large systems. Experience of working in a team that delivers a high availability service.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Identify, develop, and close new enterprise business opportunities across ICT solutions (ERP, Cloud, Cybersecurity, Networking, Infrastructure, Managed Services).</p></li><li><p>Manage and grow relationships with existing enterprise accounts, ensuring high customer satisfaction and repeat business.</p></li><li><p>Build and maintain a strong sales pipeline using SAP CRM, with accurate forecasting and reporting.</p></li><li><p>Work closely with pre-sales, technical, and vendor teams to develop tailored customer proposals.</p></li><li><p>Conduct client meetings, presentations, and product demonstrations in both English and Arabic.</p></li><li><p>Stay updated on market trends, competitor activity, and emerging technologies (AI, Cloud, Cybersecurity) to identify new opportunities.</p></li><li><p>Prepare and submit tenders/proposals in coordination with the bids team.</p></li><li><p>Represent the company at industry events, exhibitions, and customer engagements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications &amp; Experience</p><ul><li><p>Bachelor's degree in business, IT, Engineering, or related field.</p></li><li><p>Minimum 3+ years of experience in Enterprise ICT / B2B technology sales.</p></li><li><p>At least 2–3 years of local market experience in Bahrain .</p></li><li><p>Proven track record of achieving/exceeding sales targets in an enterprise/B2B environment.</p></li><li><p>Strong understanding of ICT products and solutions (hardware, software, cloud, cybersecurity).</p></li><li><p>Valid sales certification from at least one major technology vendor — Microsoft, Dell, Cisco, Apple, Fortinet, SAP, or an equivalent recognized vendor certification.</p></li><li><p>Excellent communication, negotiation, and relationship-building skills.</p></li></ul><p>Required Skills &amp; Attributes</p><ul><li><p>Native Arabic speaker, with fluent English (spoken and written).</p></li><li><p>Self-motivated, target-driven, and able to work independently.</p></li><li><p>Strong presentation and consultative selling skills.</p></li><li><p>Familiarity with SAP CRM or similar CRM tools is an advantage.</p></li></ul><p></p></section>

<p>We are seeking a detail-oriented and customer-focused Outlet Cashier with Finance Background to join our team. As an Outlet Cashier, you will play a crucial role in ensuring our guests have a seamless dining experience by managing all types of transactions and providing excellent service.</p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities.</li></ul><p>What you will be doing:</p><ul><li>Accurately process guest payments (cash, credit card, room charges, and vouchers)</li><li>Ensure correct posting of revenues to the relevant outlets and accounts</li><li>Perform daily cash handling, float control, and end-of-shift reconciliation</li><li>Prepare daily sales reports and submit cash deposits in line with finance procedures</li><li>Coordinate closely with the Finance team on audits, discrepancies, and reporting</li><li>Maintain strict compliance with internal controls and SOPs</li><li>Support outlet operations during peak periods when required</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:</p><ul><li>Minimum 2 years of relevant experience</li><li>Experience in the GCC and/or Middle East Region is a plus.</li><li>Excellent communication skills, both written and verbal required.</li><li>Be committed to exceeding guest expectations</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><br></div> <div> <div><b> About the Role </b><div> <div> <div> <p>We are seeking an experienced User Growth &amp; Lifecycle Marketing Manager to manage and collaborate with teams and oversee global lifecycle marketing campaigns. This individual will have a strong understanding of the general methodology of product and campaign operations, such as AB testing, funnel analysis, and lifecycle strategies. They will be responsible for providing campaign ideas and guidance to team members.</p> </div> </div> </div> </div> </div> <div> <div><b><br></b></div><div><b> Responsibilities </b><div> <div> <div> <ul> <li> <p>Activation and Conversion: Lead the optimization of the new user onboarding process by implementing product iterations, personalized marketing campaigns tailored to individual users, and targeted engagement strategies to improve new user activation and first-time transaction (FTT) conversion rates.</p> </li> <li> <p>Retention and Repeat Purchase: build a comprehensive user lifecycle management system and user segmentation framework, and enhanced user engagement and repeat purchase frequency through the development of membership programs, point systems, gamification, and various other strategies including cross-selling.</p> </li> <li> <p>Design and optimize user referral and viral growth mechanisms to drive product organic growth.</p> </li> <li> <p>Lead A/B testing and user segmentation strategies to implement refined operations and achieve optimal allocation of operational resources.</p> </li> <li> <p>Collaborate with teams across the organisation to ensure smooth execution of lifecycle marketing strategies and campaigns.</p> </li> <li> <p>Utilise strong logical thinking and data analysis skills to uncover business insights, identify problems, and develop data-driven solutions.</p> </li> <li> <p>Stay well-informed on each Business Unit's products, including their features, user preferences, and pain points.</p> </li> </ul> </div> </div> </div> </div> </div> <div> <div> Requirements <div> <div> <div> <ul> <li>Proven track record of successful growth from zero to one or from one to a thousand users, leading initiatives in user retention, conversion, and repeat purchase with significant results.</li> <li> <p>Over 5 years of experience in the internet industry, with more than 3 years in senior user growth roles within transaction-based sectors such as e-commerce or fintech.</p> </li> <li> <p>Experience of individually leading growth projects, operations or campaigns with systematic framework and methodology.</p> </li> <li> <p>In-depth understanding of essential operational methodologies, including AB testing, funnel analysis, and custom strategies.</p> </li> <li> <p>Knowledge and experiences in using marketing automation platforms/ tools.</p> </li> <li> <p>Possess strong data-driven thinking, capable of establishing and improving data monitoring and analysis systems for user operations, with the ability to keenly identify issues through data and propose corresponding solutions.</p> </li> <li> <p>Strong familiarity of working with various Business Unit products and the ability to comprehend user preferences and pain points.</p> </li> <li> <p>Bilingual English/Arabic is required to be able to coordinate with partners and stakeholders in the MENA region.</p> </li> </ul> </div> </div> </div> </div> </div> <div> <div><br></div></div><div> </div></div></section>

<p>When you think of food delivery in the MENA region, we d be pretty surprised if talabat didn t pop into your mind first! Since delivering our first order in Kuwait in 2004, we ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less! Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce. As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart We re looking for Store Leadership to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</p><p>Manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, )</p><p>Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assess the inventory and issue orders based on the input and assessment of demand planner plus physical stock assessment</p><p>Inventory management: Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule</p><p>Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP</p><p>Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</p><p>Monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p><p><strong>Desired Candidate Profile</strong></p><p>You have at least 3-5 years of experience in supermarket or restaurant</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>Good communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills.</p><p>Language skills: Fluent English and Arabic would be highly advantageous.</p><p>Ensuring implementation of actions pertinent to store-related shrinkages</p><p>Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift</p>

<p>We're hiring for our client in Bahrain. Position: Operations Manager Department: Admin/ Operations Reporting to: General Manager Purpose of the job : To deliver excellent customer experience in all stores To maintain the brand standards to a high level in all stores To manage the business to maximize sales &amp; profit in key stores and deliver a profitable store model. Key Accountabilities: To lead &amp; develop the team ensure all stores are resourced with trained staff. To deliver a world-class customer experience in all our stores. To maintain the brand standards. To grow our sales to achieve the sales targets &amp; drive L4L sales. To manage the P &amp; L performance for the business achieving budgeted labour, margin &amp; PBIT ratios. Pro-actively follow up and monitor set goals and targets, and act on deviations. Update forecast as needed. Initiate, implement and analyse projects from both a financial and commercial perspective in order to create recommendations. Utilize relevant tools and reports to include Commercial Review, CSI, Food Safety Audit in order to develop the business, yourself and your team Increase operational efficiency. Ensure implementation and compliance with the company manual/ rules and guidelines relating to the Company. Communicate and promote the restaurant goal and tasks within the Company organization to relevant stake holders. Ensure that the Company meets all legal requirements and company policies for food safety, HACCP and labelling in conjunction with the Food Safety Specialist Overall responsible for ensuring compliance to legislative and the company's requirements in the areas of Quality and Environment Define the commercial strategy for the international and national range sold in the retail section and establish the guidelines for national and local range development including pricing. Sourcing and supply are done according to the defined standard and quality of the company. Sign-off staff in their training materials tasks. Check alignment with Op's team and Store Managers JRMS Training and coaching Store Managers Support and coach the sites in functional questions as needed and ensure that the company concept, manuals, and current guidelines are known. Create and implement a successful pricing strategy for all the company's units based on the international and retail guidelines. Supervise and analyse the local competition in order to secure a competitive price distance to competitors and the lowest price in every food category. Monitor the national food market environment regarding competitors, customer expectations, trends, etc. To ensure that our business complies with all local legal requirements &amp; is safe &amp; risk free. To manage the end-to-end business BOH &amp; FOH processes supply chain in line with product offer. To ensure all operational controls are in place. To maintain the wastage at 1% Key Performance Measure Success Factors: Achieve sales target &amp; L4L sales budget of +8%. Achieve a check of 90% in all stores. Achieve the targeted labour of 20%, 70% margin &amp; PBIT rations across key stores. Achieve a team turnover of less than 25%. Achieve green in the health &amp; safety WIN card audit.</p><p><strong>Desired Candidate Profile</strong></p><p>Required knowledge, skills or experience: Experience of strong operational P &amp; L management understanding how to drive profit through every line of the P &amp; L. Experience of leading a team of broad functional experts. Experience of achieving excellence in customer service &amp; brand standards. Some experience of managing a broader supply chain is preferable. Experience of F &amp; B business is essential understanding the drives of profit, the health &amp; safety requirements etc.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>As a Tapster you will:</p><ul><li>Provide quality customer care to inbound calls, chat and emails</li><li>Accurately categorize the reason for the customer call/chat</li><li>Raise support tickets with complete information to enable tracking and resolution of customer requests</li><li>Investigate and resolve customer complaints then close support tickets</li><li>Maintain a database of customer information</li><li>Escalate inquiries to the appropriate team</li><li>Assist customers with registration or account creation</li><li>Pass customer feedback onto the product or sales team to improve the organisation s offerings</li><li>Respond promptly to customer inquiries</li><li>Maintain a positive, empathetic, and professional attitude</li><li>Capture customer satisfaction at the end of every interaction.</li><li>Stay updated on emails and be updated and familiar with all supporting documents on the knowledge base</li><li>Contribute positively towards the achievement of performance targets in all aspects of the team s activities</li><li>Proactively provide solutions or improvements to Tap management that deliver improved complaints management processes for Tap Customers and where possible reduce the volume of complaints</li><li>Support a good team and working environment by assisting fellow employees and participating constructively in team objectives.</li><li>Work on a shift basis. (remote outside of business hours)</li><li>Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree holder</li><li>Ability to establish credibility and internal relationships</li><li>Understanding of client/merchant/stakeholder care</li><li>Awareness of how your role supports the business</li><li>Enthusiasm for working in a growing fintech</li><li>Ability to work in a team and follow daily tasks</li><li>Skills and knowledge to actively participate in meetings</li><li>Ability to deliver work on time</li><li>Problem-solving and quick-thinking skills</li><li>Ability to organize information and ask relevant questions</li><li>Strong communication skills in English, with a preference for Arabic language ability</li></ul><p>Are you ready to shape the future of payments in MENA?</p><p></p></section>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a runner, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Support all F&B operations: work across bar, restaurant, room service, and events</li> <li>Delight our guests: greet guests warmly, take and serve orders accurately, and ensure a consistently high level of service</li> <li>Prepare tables with precision: set and arrange tables for dining and events, including folding napkins, and cleaning and placing tableware</li> <li>Ensure cleanliness and safety: keep work areas clean and organized</li> <li>Comply with regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key accountabilities:</strong></p> <ul> <li>Execute daily activities of the payment systems promptly within the designated operating hours.</li> <li>Manage smooth end-to-end payment operations of the cross-border payment systems that are integrated with domestic RTGS, ensuring timely availability for participants to conduct payments and settlements on each business day.</li> <li>Ensure that all valid cross-border customer and interbank fund transfers are processed correctly within the RTGS System and the GCC-RTGS (AFAQ) according to RTGS and AFAQ membership guidelines and regulations.</li> <li>Ensure that all valid cross-border customer and interbank fund transfers and payments are successfully processed and settled in accordance with CBB regulations.</li> <li>Monitor and verify the settlement of interbank obligations arising from cross-border payment systems are processed and settled successfully.</li> <li>Ensure proper usage of IBAN, purpose codes and categories in cross-border customer and interbank fund payments.</li> <li>Reconcile and validate all accounts balances at the end of day, at the stipulated Operations schedule, check all posted transactions, generate the final daily account balances, and promptly report any shortfalls in balances to the Head for timely action.</li> <li>Ensure correct processing of shortfalls and apply penalties to overdrawn accounts of banks or other institutions.</li> <li>Ensure the generation and successful and timely dispatch of Accounts Statements (MT 950s) by the systems to participants, following the update and closing of retail banks accounts.</li> <li>Ensure the generation and successful and timely dispatch of Accounts Statements to all indirect participants and switches.</li> <li>Ensure monthly calculation and posting of billing related to rejected or canceled RTGS transactions at the start of each new month.</li> <li>Ensure that billing transactions are processed and posted successfully, according to CBB s schedule.</li> <li>Ensure that monthly interests are settled in CBB accounts held at the cross-border Settlement Agents.</li> <li>Contribute to Business Continuity Planning (BCP) activities and provide recommendations.</li> <li>Participate in the assessment and implement recommendations to ensure compliance of payment systems and operations against the best international standards: CPMI/IOCO Principles for Financial Market Infrastructure.</li> <li>Communicate and coordinate with participants, retail payment systems operators to ensure efficient operation of the payment systems.</li> <li>Engage in consultations with the internal and external parties to support the enhancement of payment systems</li> <li>Prepare statistical reports, documents, papers and surveys in relation to payment systems operations and compile data for the periodic Redbook updates.</li> <li>Provide recommendations for improvements, developments and enhancements of payment systems operations and regulations.</li> <li>Propose recommendations for decisions, approvals, permissions, specifications, and caps/limits necessary for CBB s Directives, circulars, and regulations related to payment systems operations.</li> <li>Carry out additional tasks and specific assignments as directed by superiors within set deadlines.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualification:</strong></p> <p>BSc. in Banking, Finance, Accounting or its equivalent</p> <p><strong>Minimum Experience:</strong></p> <p>Fresh Graduate up to 5 years in relevant field</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary The Government Relations Executive is responsible for managing and maintaining relationships with governmental and regulatory authorities in Bahrain and providing end-to-end Government Relations support for both the tMart and Logistics verticals. The role ensures regulatory compliance, supports business continuity and expansion, and acts as the primary liaison between the Company and external stakeholders.</p><p>What's On Your Plate?</p><p>Serve as the Government Relations focal point for both the tMart and Logistics verticals in Bahrain, providing end-to-end support across all operational, licensing, regulatory, labor, and governmental affairs matters, while ensuring compliance with applicable laws and supporting the expansion and day-to-day operations of both businesses.</p><p>Manage and support the establishment, licensing, renewal, and ongoing regulatory requirements for all tMart stores, Logistics operations, riders, vehicles, and related facilities, ensuring uninterrupted business operations and compliance with all relevant governmental requirements.</p><p>Handle correspondence, responses to requests, and coordinate with the Ministry of Interior, Criminal Investigation Department (CID), Traffic Directorate, and other law enforcement authorities in relation to incidents, accidents, investigations, and official inquiries involving employees, riders, 3PL partners, or customers, and represent the Company before such authorities when required.</p><p>Manage the renewal and maintenance of all corporate licenses and official registrations, including Commercial Registration (CR), Trade License, Chamber of Commerce membership, import licenses, municipality licenses, and any other regulatory permits required for the Company's operations.</p><p>Oversee all activities on the LMRA portal, including new work visa applications, renewals, cancellations, amendments, and business visa processing.</p><p>Coordinate the issuance and renewal of employees CPR cards, liaising with the relevant government authorities and municipalities to obtain address certificates and advertising permits where required.</p><p>Administer all GOSI-related processes, including employee registration and deregistration, annual salary updates, work injury reporting, and resolving discrepancies related to employee records and invoices.</p><p>Handle the end-to-end process for employees driving licenses, including document preparation, online appointment scheduling, and coordination with the Ministry of Interior until issuance or renewal is completed.</p><p>Manage the Tamkeen portal by registering employees, identifying and applying for eligible support programs, submitting required company documentation, and following up on approvals, invoices, and reimbursements.</p><p>Coordinate the issuance of family visit visas and business visit visas through the NPRA portal, ensuring compliance with all applicable regulations and requirements.</p><p>Process and renew health certificates and other employee-related approvals with the Ministry of Health (MOH), National Health Regulatory Authority (NHRA), Labor Market Regulatory Authority (LMRA), Social Insurance Organization (SIO), and other relevant authorities.</p><p>Liaise with internal departments to obtain regulatory approvals and permits for campaigns, promotions, rewards programs, and marketing initiatives from the Ministry of Industry, Commerce and Tourism (MOIC), Consumer Protection Authority, and other competent authorities.</p><p>Support customs clearance activities and coordinate with the relevant authorities for import and export requirements whenever applicable.</p><p>Lead the licensing and establishment process for new branches and locations, obtaining all required approvals and permits from the Ministry of Industry, municipalities, Civil Defense Authority, Ministry of Health, Ministry of Transportation and Telecommunications, and other regulatory bodies.</p><p>Handle customer complaints filed before the Consumer Protection Authority and other governmental entities, represent the Company during meetings and hearings, and coordinate with internal stakeholders to achieve amicable resolutions.</p><p>Prepare, attest, notarize, and legalize contracts, agreements, and corporate documents before the competent authorities, embassies, and public notaries whenever required.</p><p>Represent the Company before public notaries and relevant authorities in connection with POAs, Board Resolutions, corporate amendments, changes to authorized signatories, and other corporate governance matters.</p><p>Coordinate with sponsors, authorized signatories, shareholders, and senior management to facilitate their attendance before government authorities whenever required.</p><p>Obtain all required governmental approvals and permits related to Corporate Social Responsibility (CSR) initiatives and community engagement activities.</p><p>Monitor regulatory developments and governmental procedural changes and proactively inform the Legal and relevant business teams of any changes that may impact the Company's operations.</p><p>Manage all Traffic Directorate related processes, including vehicle registrations, registration book renewals, advertising permits, driving licenses, and any other requirements relating to riders and 3PL partners.</p><p>Review, reconcile, and coordinate the settlement of violations, fines, and notices issued by governmental entities, including the Traffic Directorate, municipalities, Ministry of Health, and other competent authorities.</p><p>Handle the filing, registration, renewal, and protection of trademarks, trade names, logos, and intellectual property rights, and coordinate with the Trademark Authority and relevant authorities for their use in campaigns and advertising activities.</p><p>Represent the Company before governmental authorities and regulatory bodies and act as the primary point of contact for all external governmental affairs matters in Bahrain.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree</li><li>Minimum of 5 years experience</li><li>Time Management Skills</li><li>Customer Service Skills</li><li>Organizing Skills</li><li>Fluent in both languages Arabic and English</li><li>Communication skills (Written and Verbal)</li><li>Excel Skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Automation Engineer is responsible for designing, implementing, maintaining, and optimizing industrial automation and control systems to ensure reliable, safe, and efficient manufacturing operations. The role focuses on improving equipment performance, reducing downtime, supporting digital transformation initiatives, and enhancing production efficiency through automation technologies.</p><p>The Automation Engineer collaborates closely with Production, Maintenance, Engineering, and IT teams to support plant operations, troubleshoot control systems, and implement continuous improvement initiatives.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Automation &amp; Control Systems</strong></p><ul><li><p>Design, develop, implement, and maintain industrial automation systems.</p></li><li><p>Program, configure, and troubleshoot PLC, HMI, SCADA, and DCS systems.</p></li><li><p>Ensure automation systems operate efficiently and reliably.</p></li><li><p>Modify and optimize control logic to improve production performance.</p></li><li><p>Support commissioning and start-up of new equipment and production lines.</p></li><li><p>Develop automation solutions to improve manufacturing efficiency.</p></li></ul><p><strong>2. Equipment Reliability</strong></p><ul><li><p>Diagnose and resolve automation-related equipment failures.</p></li><li><p>Analyze recurring control system issues and implement permanent corrective actions.</p></li><li><p>Support preventive and predictive maintenance programs for automation equipment.</p></li><li><p>Ensure maximum availability of automation and control systems.</p></li><li><p>Monitor system performance and recommend reliability improvements.</p></li></ul><p><strong>3. Production Support</strong></p><ul><li><p>Provide technical support to Production during equipment breakdowns.</p></li><li><p>Reduce machine downtime by rapidly troubleshooting automation issues.</p></li><li><p>Support process optimization initiatives.</p></li><li><p>Improve machine cycle times and production efficiency.</p></li><li><p>Assist in equipment upgrades and modernization projects.</p></li></ul><p><strong>4. PLC Programming &amp; Industrial Control</strong></p><ul><li><p>Develop and modify PLC programs.</p></li><li><p>Configure Human Machine Interface (HMI) systems.</p></li><li><p>Support SCADA system maintenance and enhancements.</p></li><li><p>Maintain industrial communication networks including Ethernet/IP, Profibus, Profinet, Modbus, DeviceNet, and other industrial protocols.</p></li><li><p>Support servo drives, VFDs, motion control systems, and industrial robotics where applicable.</p></li></ul><p><strong>5. Electrical &amp; Instrumentation</strong></p><ul><li><p>Support troubleshooting of industrial electrical systems.</p></li><li><p>Maintain industrial instrumentation including sensors, transmitters, encoders, and actuators.</p></li><li><p>Calibrate instrumentation when required.</p></li><li><p>Support electrical control panel design and modifications.</p></li><li><p>Ensure compliance with electrical standards and safety requirements.</p></li></ul><p><strong>6. Continuous Improvement</strong></p><ul><li><p>Identify opportunities to automate manual processes.</p></li><li><p>Lead continuous improvement initiatives related to automation and manufacturing efficiency.</p></li><li><p>Improve Overall Equipment Effectiveness (OEE).</p></li><li><p>Support Lean Manufacturing, TPM, and Industry 4.0 initiatives.</p></li><li><p>Recommend technology upgrades to improve plant performance.</p></li></ul><p><strong>7. Project Management</strong></p><ul><li><p>Participate in automation and engineering projects.</p></li><li><p>Support installation and commissioning of new machinery.</p></li><li><p>Coordinate with suppliers, contractors, and equipment manufacturers.</p></li><li><p>Ensure projects are completed safely, on time, and within budget.</p></li><li><p>Prepare technical documentation for automation projects.</p></li></ul><p><strong>8. Documentation &amp; Reporting</strong></p><ul><li><p>Develop and maintain automation documentation.</p></li><li><p>Update PLC backups and system configurations.</p></li><li><p>Prepare technical reports and troubleshooting documentation.</p></li><li><p>Maintain accurate records of system modifications and software revisions.</p></li><li><p>Develop standard operating procedures related to automation systems.</p></li></ul><p><strong>9. Health, Safety &amp; Compliance</strong></p><ul><li><p>Ensure compliance with company safety procedures.</p></li><li><p>Follow electrical safety and Lock-Out/Tag-Out (LOTO) procedures.</p></li><li><p>Support HSE initiatives across the manufacturing facility.</p></li><li><p>Ensure compliance with applicable engineering standards and company policies.</p></li><li><p>Participate in internal and external audits.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Electrical Engineering, Automation Engineering, Mechatronics Engineering, Electronics Engineering, Instrumentation Engineering, or a related discipline.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>5–8 years</strong> of experience in industrial automation within a manufacturing environment.</p></li><li><p>Experience in cable manufacturing, metals, aluminium, heavy industry, or continuous-process manufacturing is preferred.</p></li><li><p>Hands-on experience with industrial automation systems and production machinery.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>PLC Programming (Siemens, Allen Bradley, Schneider, Mitsubishi, Omron, etc.)</p></li><li><p>SCADA Systems</p></li><li><p>HMI Development</p></li><li><p>DCS Systems</p></li><li><p>Industrial Networking</p></li><li><p>Variable Frequency Drives (VFDs)</p></li><li><p>Servo Motors &amp; Motion Control</p></li><li><p>Industrial Robotics (preferred)</p></li><li><p>Instrumentation &amp; Control</p></li><li><p>Electrical Troubleshooting</p></li><li><p>AutoCAD Electrical (preferred)</p></li><li><p>ERP Systems (Oracle, SAP, etc.) – an advantage</p></li><li><p>Microsoft Office Suite</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Technical Competencies</strong></p><ul><li><p>Automation Engineering</p></li><li><p>Industrial Control Systems</p></li><li><p>PLC Programming</p></li><li><p>Process Optimization</p></li><li><p>Root Cause Analysis</p></li><li><p>Preventive &amp; Predictive Maintenance</p></li><li><p>Electrical &amp; Instrumentation Systems</p></li><li><p>Continuous Improvement</p></li><li><p>Manufacturing Operations</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Problem Solving</p></li><li><p>Analytical Thinking</p></li><li><p>Communication Skills</p></li><li><p>Teamwork</p></li><li><p>Time Management</p></li><li><p>Adaptability</p></li><li><p>Attention to Detail</p></li><li><p>Initiative</p></li><li><p>Results-Oriented</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Automation System Availability</p></li><li><p>Equipment Downtime Reduction</p></li><li><p>Mean Time to Repair (MTTR)</p></li><li><p>Mean Time Between Failures (MTBF)</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Preventive Maintenance Compliance</p></li><li><p>Automation Project Completion</p></li><li><p>Process Improvement Savings</p></li><li><p>Production Efficiency Improvement</p></li><li><p>Safety Compliance</p></li></ul><p><strong>Preferred Candidate Profile</strong></p><ul><li><p>Experience in <strong>manufacturing, cable manufacturing, metals, aluminium, or heavy industrial environments</strong>.</p></li><li><p>Strong knowledge of <strong>PLC, SCADA, HMI, industrial networking, instrumentation, and electrical control systems</strong>.</p></li><li><p>Experience supporting <strong>continuous production environments</strong> and automation upgrades.</p></li></ul><p>Familiarity with <strong>Lean Manufacturing, TPM, Industry 4.0, and digital transformation initiatives</strong> is highly desirable.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What's on your plate? 1. Rider Training &amp; Onboarding Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed. 2. Rider Engagement Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty. 3. Rider Health &amp; Safety Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? 5 8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)</p><p></p></section>