Tourism Marketing Jobs in Bahrain

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p>The waiter will be responsible for the day-to-day service, supporting the team during service with food pick up, table service, clearing tables, station refills, drink service. Responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing their experience with us.</p> <p>Knowledge of menu and all products served within the Silk's restaurant.</p> <p>Deliver food orders from the kitchen to customers’ tables rapidly and accurately with an explanation of each dish for the guest.</p> <p>Act as the contact point between front of the house and back of the house staff.</p> <p>Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.</p> <p>Explain the dishes to the guest with a knowledgeable and in a professional manner.</p> <p>Check in with customers and take additional orders or refill water, as needed and requested by senior colleagues.</p> <p>Is responsible for serving food orders and removing used dishes and utensils.</p> <p>Ensure food is served in accordance with safety standards.</p> <p>Inform restaurant staff about customers’ feedback or requests.</p> <p>Commit to best possible sustainable practices daily in terms of waste management and purchasing.</p> <p>Additional responsibilities in absence of line manager or senior employee.</p> <p>Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.</p> <p>Ensure that all potential and real hazards are reported immediately and rectified.</p> <h4>Qualifications</h4> <ul> <li>Ability to communicate clearly and efficiently in English, both verbal and written.</li> <li>Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.</li> <li>Proven track record of surprising and delighting guests.</li> <li>To be detail oriented and to work within a team.</li> <li>Flexibility to respond to a range of different work situations.</li> <li>Works well within a team environment.</li> <li>A proven track record and ability to provide high levels of service under pressure.</li> <li>Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</li> </ul> <h4>Additional information</h4> <p>Why work for Accor?</p> <p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a commis chef, you’re not just preparing great tasting food items – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Prepare high-quality dishes:</strong> Prepare menu items according to designated recipes and quality standards.</li> <li><strong>Delight our guests:</strong> Manage guest orders efficiently while ensuring a positive dining experience.</li> <li><strong>Execute complex recipes:</strong> Maintain a strong knowledge of menu offerings, handle complex recipes, and oversee stations, execution, quality control, and inventory checks.</li> <li><strong>Inspect and finalize plates:</strong> Inspect all preparations and dishes ahead of serving to ensure they meet quality and presentation standards.</li> <li><strong>Maintain a clean and organized workspace:</strong> Keep food service stations stocked and sanitary while following proper food handling, storage, and safety protocols.</li> <li><strong>Manage inventory needs:</strong> Prepare requisitions for supplies and food items as needed.</li> <li><strong>Comply with regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bartender, you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.</li> <li><strong>Prepare and serve beverages:</strong> Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction.</li> <li><strong>Maintain bar operations:</strong> Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service.</li> <li><strong>Process payments efficiently and accurately:</strong> Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers.</li> <li><strong>Monitor product quality:</strong> Manage inventory and ensure the freshness and quality of all beverage-related items.</li> <li><strong>Address guest concerns professionally:</strong> Manage situations involving intoxicated guests with care and respect, ensuring a safe environment.</li> <li><strong>Comply with regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p><h4>Join our team</h4> <p>We are seeking an exceptional culinary professional to lead and elevate our fine dining operations. This is a unique opportunity for a passionate hospitality leader with extensive international experience in luxury hotels and Michelin-starred restaurants.</p> <h4>Key requirements</h4> <p><strong>Professional experience</strong></p> <ul> <li>Minimum 8–10 years of experience in internationally recognized 5-star luxury hotels across Europe.</li> <li>Minimum 6 years of leadership experience in Michelin-starred fine dining restaurants located in Europe, Scandinavia, USA, or Asia Pacific.</li> <li>Proven track record of delivering exceptional guest experiences in high-end dining environments.</li> <li>Strong understanding of luxury service standards, wine knowledge, culinary trends, and fine dining etiquette.</li> </ul> <p><strong>Desired profile</strong></p> <ul> <li>Highly passionate and dedicated hospitality professional.</li> <li>Self-motivated leader with a strong drive for excellence.</li> <li>Entrepreneurial mindset with the ability to identify opportunities, drive innovation, and improve profitability.</li> <li>Inspirational team builder with excellent coaching and mentoring skills.</li> <li>Hands-on operator with exceptional attention to detail.</li> <li>Strong commercial acumen and business management capabilities.</li> <li>Ability to thrive in a fast-paced, performance-driven environment.</li> <li>Outstanding communication and interpersonal skills.</li> <li>International experience and multicultural awareness.</li> </ul> <h4>Key responsibilities</h4> <ul> <li>Lead daily restaurant operations while maintaining world-class service standards.</li> <li>Drive guest satisfaction and create memorable dining experiences.</li> <li>Develop, mentor, and inspire high-performing service teams.</li> <li>Collaborate closely with culinary leadership to ensure seamless execution.</li> <li>Manage budgets, labor costs, profitability, and operational efficiencies.</li> <li>Implement innovative concepts and continuously elevate the guest journey.</li> <li>Ensure compliance with all health, safety, and quality standards.</li> <li>Support business growth through strategic planning and revenue-generating initiatives.</li> <li>Shape, develop and influence our dining concepts.</li> </ul> <h4>Apply now</h4> <p>If you are a passionate hospitality professional with luxury hotel and Michelin-starred restaurant experience, a strong entrepreneurial spirit, and a commitment to excellence, we invite you to submit your application. Only candidates meeting the required international luxury hospitality and Michelin-starred experience criteria will be considered.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Same posting description for internal and external candidates.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>We invite you to join the world of luxury hospitality at Raffles Bahrain as our new Laundry Attendant.<\/p>\n<p>As a Laundry Attendant at Raffles Bahrain, you will be responsible for delivering exceptional standards of garment and linen care to support a seamless luxury guest experience. Representing the elegance and service excellence of both Raffles and Fairmont, you will ensure all hotel linens, uniforms, and guest laundry are handled with the utmost care, efficiency, and attention to detail in accordance with the highest hospitality standards.<\/p>\n<p>You will play an integral role in maintaining the impeccable presentation and operational excellence of the hotel by ensuring laundry services are completed accurately, timely, and professionally. Working closely with the Housekeeping and Laundry teams, you will contribute to creating exceptional guest experiences while upholding the distinguished reputation of Raffles Bahrain.<\/p>\n<h4>Key responsibilities:<\/h4>\n<li>Operate and maintain laundry equipment, including washing machines, dryers, pressing machines, and ironing equipment, in accordance with hotel standards and safety procedures.<\/li>\n<li>Ensure all hotel linens, uniforms, and guest laundry are cleaned, pressed, and presented to the highest luxury hospitality standards.<\/li>\n<li>Handle guest laundry requests efficiently and professionally, ensuring timely delivery and exceptional attention to detail.<\/li>\n<li>Sort, wash, dry, fold, press, and organize laundry items while following proper fabric care and laundry procedures.<\/li>\n<li>Inspect linens, uniforms, and guest garments for damage, stains, or wear, reporting any issues to supervisors promptly.<\/li>\n<li>Maintain cleanliness and organization of the laundry area, storage rooms, and equipment at all times.<\/li>\n<li>Monitor inventory levels of laundry supplies, chemicals, linens, and uniforms, reporting shortages as required.<\/li>\n<li>Adhere to hygiene, sanitation, and health & safety standards while handling laundry chemicals and equipment responsibly.<\/li>\n<li>Coordinate closely with the Housekeeping team and other departments to support seamless hotel operations and guest satisfaction.<\/li>\n<li>Respect guest privacy and maintain confidentiality of guest information and belongings at all times.<\/li>\n<li>Handle guest concerns and special laundry requests professionally, ensuring prompt resolution and service excellence.<\/li>\n<li>Contribute to a positive and collaborative team environment while upholding the luxury service culture of Raffles Bahrain.<\/li>\n<h4>Qualifications<\/h4>\n<h4>What will you bring to this role?<\/h4>\n<li>Previous experience in laundry operations, housekeeping, or a similar role within a luxury hotel environment preferred.<\/li>\n<li>Basic knowledge of laundry procedures, fabric care, stain removal techniques, and laundry equipment operation preferred.<\/li>\n<li>Strong attention to detail with a commitment to maintaining the highest standards of cleanliness, presentation, and garment care.<\/li>\n<li>Excellent interpersonal and communication skills with a passion for delivering exceptional guest service.<\/li>\n<li>Ability to handle guest requests professionally, courteously, and with discretion.<\/li>\n<li>Physically fit and able to perform laundry duties efficiently in a fast-paced environment, including lifting, standing, and repetitive tasks.<\/li>\n<li>Ability to multitask, prioritize responsibilities, and work independently while maintaining operational excellence.<\/li>\n<li>Strong organizational skills and the ability to follow departmental procedures, hygiene standards, and brand standards consistently.<\/li>\n<li>Ability to work collaboratively within a diverse and multicultural team environment.<\/li>\n<li>Flexibility to work rotating shifts, weekends, and public holidays as required.<\/li>\n<li>Embrace the Raffles Bahrain brand promise and luxury in your role and in all your interactions.<\/li>\n<li>Foster an inclusive environment where every individual feels valued and respected.<\/li>\n<li>Create an environment where colleagues are empowered, supported and recognized.<\/li>\n<h4>Additional information<\/h4>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our Academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li><\/p><p><\/p>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-the-art facilities and amenities. Our 5 star hotel went through a complete transformation, including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge offers exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p> <h4>Job description</h4> <p>The bar waiter will be responsible for the day-to-day service, working alongside waiters and bartenders supporting them during service with food pick up, table service, clearing tables, station refills, and drink service. Responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing their experience with us.</p> <p>Responsible for maintaining the stations and the bar along with being the communication point between back of house and front of house. Supporting hostess and other team members when required and supplying guest feedback and requests to management.</p> <p>Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his/her station.</p> <ul> <li>Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</li> <li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li> <li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process.</li> <li>Address guests' service needs in a professional, positive, and timely manner.</li> <li>Inform customers about order alternatives and encourage the sales of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.</li> <li>Comply with the departmental instructions and procedures published by the F&B Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend the orientation training.</li> <li>Strive to achieve 100% customer satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Ability to communicate clearly and efficiently in English.</li> <li>Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.</li> <li>Proven track record of surprising and delighting guests.</li> <li>To be detail oriented and to work within a team.</li> <li>Flexibility to respond to a range of different work situations.</li> <li>Works well within a team environment.</li> <li>A proven track record and ability to provide high levels of service under pressure.</li> <li>Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong></p> <p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners including travel, gourmet, wellness, and shopping.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The customer service associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</p> <p>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</p> <h4>What you will do</h4> <p><strong>Customer service & complaint handling</strong><br> Engage with customers to provide a high level of service and assist with their needs.<br> Address basic customer complaints and escalate issues as needed.</p> <p><strong>Visual merchandising & store maintenance</strong><br> Ensure that the store is well-organized and adheres to company visual merchandising standards.<br> Regularly clean and maintain the sales floor to create an inviting shopping environment.</p> <p><strong>Stock management & inventory</strong><br> Actively participate in receiving new shipments and restocking the store.<br> Help manage inventory and ensure the store is fully stocked.</p> <p><strong>Sales support (upselling & cross-selling)</strong><br> Recommend products to customers based on their needs, focusing on upselling and cross-selling.<br> Stay updated on product information to make informed recommendations.</p> <p><strong>Cash register operation</strong><br> Operate the cash register, process transactions, and follow company policies for handling payments.<br> Ensure accurate cash handling and maintain a clean and organized checkout area.</p> <h4>Required skills to be successful</h4> <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>➢ We are seeking a dynamic, charismatic, and creative individual to join our team in Bahrain. In this</p><p>role, you will act as the face of our brand, showcasing our latest products (including premium</p><p>ornaments and new collections) through engaging video content. You will be responsible for</p><p>managing our social media platforms, interacting with customers on-camera, collecting valuable</p><p>feedback, and expanding our digital footprint.</p><p><br></p><p><br></p><p>REQUIREMENTS &amp; QUALIFICATIONS:</p><p>➢ Camera-Facing Confidence: Exceptional presence, grooming, and high level of comfort appearing on</p><p>camera.</p><p>➢ Communication Skills: Exceptional communication skills in both Arabic and English</p><p>➢ Social Media Expertise: Thorough understanding of Instagram, TikTok, and YouTube algorithms,</p><p>insights, and engagement strategy</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>➢ On-Camera Presenting &amp; Modeling: Confidently present and showcase our products, collections,</p><p>and seasonal ornaments in front of the camera for social media platforms (Instagram Reels, TikTok,</p><p>YouTube Shorts, etc.).</p><p>➢ Public Speaking &amp; Hosting: Handle the microphone effectively to explain product features,</p><p>introduce launch events, talk about daily offers, and announce new arrivals in an engaging manner.</p><p>➢ Customer Feedback &amp; Interviews: Interact directly with customers visiting our showroom, politely</p><p>request their feedback, and host short, engaging video testimonials.</p><p>➢ Social Media Management: Actively manage and grow the company’s social media channels. Plan</p><p>content grids, schedule updates, and maintain a consistent brand aesthetic.</p><p>➢ Community Engagement: Promptly respond to customer direct messages (DMs), inquiries,</p><p>comments, and reviews across all digital channels to drive higher customer conversion.</p><p>➢ Trend Monitoring: Keep up to date with local and global viral video formats, trending audio tracks,</p><p>and retail competitors in Bahrain.</p><p><br></p></div>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>The position of Director of Engineering is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services, and protection of the Owner\u2019s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.<\/p>\n\n<h4>Summary of responsibilities<\/h4>\n<p>Responsibilities and essential job functions include but are not limited to the following:<\/p>\n<ul>\n<li>Provide advice to senior management on all aspects of engineering support, environmental controls, and the operational efficiency of the property.<\/li>\n<li>Ensure the effective financial management of the engineering department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.<\/li>\n<li>Control of capital project planning, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.<\/li>\n<li>Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.<\/li>\n<li>Ensure the colleagues' awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.<\/li>\n<li>Contribute to the hotel\u2019s profitability by ensuring the effective management of the buildings\u2019 environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.<\/li>\n<li>Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests, and that any requests for service are handled in a courteous and efficient fashion.<\/li>\n<li>Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and\/or displayed. Ensure that the hotel fulfills all compliance requirements.<\/li>\n<li>Ensure technically competent engineering colleagues by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.<\/li>\n<li>Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.<\/li>\n<li>Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.<\/li>\n<li>Contribute to a high standard of quality control within the hotel.<\/li>\n<li>Closely supervise outside contractors to ensure the cost effectiveness and the technical efficiency of all services performed. Ensure all work is carried out in accordance with contracts, leases, service agreements and warranties.<\/li>\n<li>Ensure the quality of all work completed by both employees and external contracted colleagues adheres to the standards of good engineering practice.<\/li>\n<li>Contribute to the effectiveness of management decision making by representing the engineering department at all executive and colleagues meetings and by ensuring regular liaison with heads of other departments.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Experience managing large and complex hotel assets, ideally within premium properties<\/li>\n<li>Strong technical knowledge across HVAC, electrical, plumbing, BMS and fire\/life safety systems<\/li>\n<li>Demonstrated experience leading CAPEX projects<\/li>\n<li>Strong understanding of WHS legislation, statutory compliance and building regulations<\/li>\n<li>Excellent contractor, stakeholder and project management capabilities<\/li>\n<li>Exceptional leadership, communication and problem-solving skills<\/li>\n<li>A proactive, solutions-focused mindset with strong commercial acumen<\/li>\n<li>Qualifications in Mechanical, Electrical, Civil Engineering or a related discipline are highly regarded<\/li>\n<li>Knowledge of sustainability practices and energy management systems<\/li>\n<li>Experience working within heritage or highly regulated environments is advantageous<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n<br>\n<h4>Candidate profile<\/h4>\n<br>\n<strong>Education and experience<\/strong>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n<br>\n<h4>Core work activities<\/h4>\n<br>\n<strong>Leading pastry culinary team<\/strong>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring culinary standards and responsibilities are met<\/strong>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food & beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring exceptional customer service<\/strong>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n<br>\n<strong>Maintaining culinary goals<\/strong>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manage inventories according to budget.<\/li>\n<\/ul>\n<br>\n<strong>Supports training and development activities<\/strong>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n<br>\n<strong>Additional responsibilities<\/strong>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n<br>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading pastry culinary team<\/h4>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food and beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food and Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n\n<h4>Maintaining culinary goals<\/h4>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manages inventories according to budget.<\/li>\n<\/ul>\n\n<h4>Supports training and development activities<\/h4>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Job summary</h4> <p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine, food and beverage, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Ensuring culinary standards and responsibilities are met</h4> <ul> <li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li> <li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li> <li>Assists Executive Chef with all kitchen operations and preparation.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li> <li>Assists in determining how food should be presented and creates decorative food displays.</li> <li>Maintains purchasing, receiving and food storage standards.</li> <li>Ensures compliance with food handling and sanitation standards.</li> <li>Performs all duties of kitchen managers and employees as necessary.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Operates and maintains all department equipment and reports malfunctions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> </ul> <br> <h4>Leading kitchen operations</h4> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Maintains the productivity level of employees.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> <li>Recognizes success performance and produces desired results.</li> </ul> <br> <h4>Ensuring exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Sets a positive example for guest relations.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> </ul> <br> <h4>Maintaining culinary goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li> <li>Trains employees in safety procedures.</li> </ul> <br> <h4>Managing and conducting human resource activities</h4> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Brings issues to the attention of the department manager and Human Resources as necessary.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluating results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine & fine dining restaurants, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Ensuring culinary standards and responsibilities are met for restaurant</h4> <ul> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li> <li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li> <li>Maintains food preparation handling and correct storage standards.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Plans and manages food quantities and plating requirements for the restaurant.</li> <li>Communicates production needs to key personnel.</li> <li>Assists in developing daily and seasonal menu items for the restaurant.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Estimates daily restaurant production needs.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> <li>Determines how food should be presented and creates decorative food displays.</li> </ul> <h4>Leading kitchen team</h4> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li> <li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Ensures and maintains the productivity level of employees.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> </ul> <h4>Establishing and maintaining restaurant kitchen goals</h4> <ul> <li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li> <li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li> <li>Effectively investigates, reports and follows-up on employee accidents.</li> <li>Knows and implements company safety standards.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Sets a positive example for guest relations.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Handles guest problems and complaints.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li> <li>Manages employee progressive discipline procedures.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Uses all available on the job training tools for employees.</li> <li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The director of recreation runs all aspects of the indoor and outdoor recreation, which includes beach and services, pools and services, marina and water sports, and the operations on the private island. Reports to the hotel manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met. This will include training the recreation team, weekly KRAs with key team members, departmental meetings, and daily hotel meetings. The director of recreation is also responsible for the upkeep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The director of recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed parties, sporting events such as tennis tournaments, squash tournaments, swimming races, and biathlons. The director of recreation is also responsible for overlooking all activities under the Ritz Kids program.</p> <h4>Candidate profile</h4> <p><strong>Experience</strong><br> Must have a minimum of 5 years spent in the recreation department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</p> <p><strong>Education</strong><br> University degree required or equivalent. Hospitality industry certifications.</p> <h4>Core work activities</h4> <p>The primary responsibilities of the role include:</p> <h4>Guest engagement</h4> <ul> <li>Achieve guest voice and full engagement fitness.</li> <li>Responsible for entire sports club financial and business operations including memberships.</li> <li>Implement new beach club service initiatives to achieve our vision.</li> <li>Analyze beach club processes (SOPs) to ensure service delivery is exceeding expectations in all areas.</li> <li>Enhance water sports and marina services.</li> <li>Continuously improve the facility in terms of renewing equipment, brainstorm and come up with ideas of new initiatives and diversify the choice of facilities for our guests.</li> <li>Ensure safety and security around the resort and especially while guests are at sea.</li> <li>Be present in the operation for personalized guests’ interaction, i.e., lead and participate in creating guests preferences database, anticipate needs.</li> <li>Embrace community footprints and engage guests in these activities.</li> <li>Quality follow-up with members, member and guest recognition.</li> <li>Overlook all areas under The Ritz Kids program.</li> </ul> <h4>Enhance the overall resort experience</h4> <ul> <li>Enhance beachside experience; guests to be greeted and escorted to desired locations.</li> <li>Add additional unique services and amenities.</li> <li>Elevate island experiences with special focus on platinum members and hotel guests, employee presence, warm welcome, better ambience, and new services to be added throughout.</li> <li>Enhance joggers experience.</li> <li>Plan and organize monthly and annual events that are planned for the members.</li> <li>Enhance incentive groups experience and team-building exercises.</li> </ul> <h4>Events, activities and entertainment</h4> <ul> <li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li> <li>Maximize guests participation in all events organized.</li> <li>Lead the team in organizing sports club events and activities.</li> <li>Repackage cruises, fishing trips, water sports lessons, and island activities.</li> <li>Improve merchandising within sports club.</li> </ul> <h4>Recreation financial performance</h4> <p>Exceed revenue goals and profitability by:</p> <ul> <li>Inventory management, reduce expenses.</li> <li>Create new revenue centers: water sports, group packages, personal training, and sports lessons.</li> <li>Evaluate potential marina members and increase membership base including dry storage options.</li> <li>Monthly financial reports and P&L statements, forecast accuracy, and CAPEX.</li> <li>Strengthen corporate membership relations and opportunities.</li> <li>Smart approach to membership to ensure our database count is increased.</li> <li>Create loyalty program for group corporate membership accounts.</li> <li>Membership pricing and positioning strategy.</li> <li>Protect and maintain all property assets by taking charge of regular maintenance.</li> </ul> <h4>Leadership</h4> <ul> <li>Integration with health club operations.</li> <li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming, and Ritz Kids.</li> <li>Execute urgent matters without hesitation and complete daily tasks.</li> <li>Adapt to changes and overcome difficult challenges.</li> <li>Maintain a professional attitude at all times.</li> <li>Consistently plan ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li> <li>Display an open-minded approach and actively want to improve as a leader.</li> <li>Open to critique and understands its value for professional improvement.</li> <li>Interested in learning from superiors and colleagues.</li> <li>Spend time to understand business and relationships at the hotel.</li> <li>Work toward setting specific achievable goals for self and team members.</li> <li>Effectively work within a fast-paced dynamically changing business.</li> <li>Achieve guest engagement goals.</li> <li>Attend and participate in weekly leadership (CE) meetings.</li> </ul> <h4>Employee engagement (ES)</h4> <ul> <li>Take charge of the monthly departmental meeting and record minutes.</li> <li>Conduct weekly KRAs with each leader individually, sending reports for the follow-ups.</li> <li>Support leaders with their plans of action and their pyramids (key success factors) for achieving results.</li> <li>Respond openly to each request coming from the team members by practicing the open door policy.</li> <li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment.</li> <li>Achieve turnover goal (18% and below).</li> <li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li> <li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations, or other professional functions.</li> <li>Build great relationships with team members.</li> <li>Use past experiences and new leadership tools to improve daily work processes.</li> <li>Support team members by presenting clear job breakdowns and job descriptions.</li> <li>Achieve minimum of 3 hours training for each employee per week.</li> <li>Energize effective and energizing line-ups on a daily basis.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Director of Recreation runs all aspects of the indoor &amp; outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department.<br>He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party’s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.<br>CANDIDATE PROFILE&nbsp;<br>Experience<br>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.&nbsp;<br>Education&nbsp;<br>University Degree required or equivalent.<br>Hospitality Industry Certifications.<br>CORE WORK ACTIVITIES<br>The primary responsibilities of the role include:&nbsp;<br>Guest Engagement<br>Achieve guest voice &amp; full engagement fitness.<br>Responsible for entire sports club financial and business operations including memberships.<br>Implement new beach club service initiatives to achieve our vision.<br>Analyze beach club processes (SOP’s) to ensure service delivery is exceeding expectations in all areas.<br>Enhance Water sports and Marina services.<br>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.<br>Ensure Safety and security around the Resort and especially while guests at sea.<br>Be present in the operation for personalized guests’ interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.<br>Embrace community foot prints and engage guests in these activities.<br>Quality follow up with members, member and guest recognition.<br>Overlook all areas under The Ritz Kids Program.<br>Enhance the overall resort experience<br>Enhance beachside experience, guests to be greeted and escorted to desired locations. Add additional unique services &amp; amenities.<br>Elevate island experiences, special focus on platinum members &amp; hotel guests,&nbsp;employee presence, warm welcome, better ambience and new services to be added throughout.<br>Enhance joggers experience.<br>Plan and organize monthly annual events that are planned for the members.<br>Enhance Incentive groups experience and Team-building exercises.<br>Events, Activities and Entertainment<br>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.<br>Maximize guests participation to all events organized.<br>Lead the team in organizing Sports Club events and activities.<br>Repackage cruises, fishing trips, water sports lessons and island activities.<br>Improve merchandising within sports club.&nbsp;<br>Recreation Financial Performance<br>Exceed revenue goals, &amp; profitability by : <br>Inventory management, reduce expenses&nbsp;<br>Create new revenue centers: waters sports, group packages, personal training and sports lessons.<br>Evaluate potential marina members and increase membership base including dry storage options.<br>Monthly financial reports and P&amp;L statements, forecast accuracy and CAPEX.<br>Strengthen corporate membership relations and opportunities.<br>Smart approach to membership to ensure our database count is increased.<br>Create loyalty program for Group Corporate Membership Accounts.<br>Membership pricing &amp; positioning strategy.<br>Protect and maintain all property assets by taking charge of regular maintenance.<br>Leadership<br>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.<br>Execute urgent matters without hesitation and complete daily tasks.<br>Adapt to changes and overcomes difficult challenges.&nbsp;<br>Maintains a professional attitude at all times.<br>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.<br>Display an open minded approach and actively wants to improve as a leader.<br>Open to critique and understands its value for professional improvement.<br>Interested in learning from superiors and colleagues.<br>Spend time to understand business and relationships at the hotel.<br>Work toward setting specific achievable goals for self and team members.<br>Effectively work within in a fast paced dynamically changing business.<br>Achieve Guest Engagement goals.<br>Attend and participate in weekly Leadership (CE) Meetings.<br>Employee Engagement (ES)<br>Take charge of the monthly departmental meeting and record minutes.<br>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups<br>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.<br>Respond openly to each request coming from the team members, by practicing the open door policy;<br>Initiate diverse fun-filled activities for the leaders and all L &amp; G to enjoy time out of work environment&nbsp;<br>Achieve Turnover goal (18% and below).<br>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.<br>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.<br>Build great relationship with team members.<br>Use past experiences and new leadership tools to improve daily work processes.<br>Support team members by presenting clear job breakdowns job descriptions.<br>Achieve minimum of 3 hours training for each employee per week.<br>Energize effective and energizing line-ups on a daily basis.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.</p> <p>This is not a passive account management role.</p> <p>You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention. You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.</p> <p>If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Client campaign ownership</strong><br> <li>Manage a portfolio of 20–30 active client accounts.</li> <li>Serve as the primary point of contact for campaign performance and communication.</li> <li>Lead client check-ins and performance reviews.</li> <li>Manage expectations and provide proactive campaign updates.</li> <li>Build long-term client relationships.</li> <li>Identify risks early and proactively reduce churn.</li> <strong>Cold email campaign performance</strong><br> <li>Diagnose and optimize underperforming campaigns.</li> <li>Troubleshoot:</li> <li>Deliverability issues</li> <li>Inbox placement</li> <li>Domain reputation</li> <li>Spam issues</li> <li>List quality</li> <li>Low reply rates</li> <li>Optimize:</li> <li>Subject lines</li> <li>Messaging</li> <li>Sequences</li> <li>Personalization</li> <li>Quality-check campaigns before launch.</li> <li>Continuously improve campaign performance through testing and optimization.</li> <strong>Deliverability & infrastructure</strong><br> <li>Manage and optimize:</li> <li>Warm-up systems</li> <li>Inbox reputation</li> <li>Sending domains</li> <li>DNS configuration</li> <li>SPF</li> <li>DKIM</li> <li>DMARC</li> <li>Monitor inbox placement and sender health.</li> <li>Troubleshoot technical campaign issues independently.</li> <li>Collaborate with technical teams to improve outbound infrastructure and automation.</li> <strong>Copywriting & campaign optimization</strong><br> <li>Write and refine outbound cold email copy.</li> <li>Improve:</li> <li>Open rates</li> <li>Reply rates</li> <li>Positive response rates</li> <li>Test messaging variations using campaign performance data.</li> <li>Balance personalization with scalable outreach.</li> <strong>Process improvement & operations</strong><br> <li>Build and maintain campaign documentation and SOPs.</li> <li>Improve operational workflows and delivery processes.</li> <li>Track:</li> <li>SLAs</li> <li>Client health</li> <li>Campaign performance</li> <li>Operational metrics</li> <li>Help build scalable systems as the company grows.</li> <strong>Cross-functional collaboration</strong><br> <li>Work closely with:</li> <li>Developers</li> <li>Infrastructure teams</li> <li>Outreach specialists</li> <li>Leadership</li> <li>Coordinate campaign execution and issue resolution.</li> <li>Report directly to the founder on:</li> <li>Campaign performance</li> <li>Client risks</li> <li>Retention</li> <li>Operational improvements</li> <h4>What success looks like</h4> <li>Clients remain satisfied and renew their services.</li> <li>Campaigns maintain strong inbox placement and deliverability.</li> <li>Reply rates and conversion rates improve consistently.</li> <li>Campaigns launch accurately and on time.</li> <li>Operational workflows remain organized and scalable.</li> <li>Technical and client issues are resolved proactively.</li> <h4>What makes you a strong fit</h4> <li>You take ownership instead of waiting for direction.</li> <li>You thrive in startup environments with evolving systems.</li> <li>You understand that deliverability is just as important as messaging.</li> <li>You’re equally comfortable solving technical and client-facing challenges.</li> <li>You communicate confidently with founders and executives.</li> <li>You focus on outcomes, execution, and continuous improvement.</li> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <li>Experience working in:</li> <li>Cold email agencies</li> <li>Lead generation companies</li> <li>Outbound sales organizations</li> <li>Startup operations</li> <li>Strong expertise in:</li> <li>Cold email strategy</li> <li>Deliverability</li> <li>Inbox placement</li> <li>Warm-up systems</li> <li>Outbound infrastructure</li> <li>Strong outbound copywriting skills.</li> <li>Experience troubleshooting:</li> <li>Spam issues</li> <li>Domain reputation</li> <li>Low-performing campaigns</li> <li>Technical understanding of:</li> <li>APIs</li> <li>Automations</li> <li>Workflows</li> <li>Outbound systems</li> <li>Daily experience using:</li> <li>ChatGPT</li> <li>Claude</li> <li>AI-powered automation workflows</li> <li>Strong client communication and relationship management skills.</li> <li>Comfortable working independently in fast-paced environments.</li> <strong>Nice to have</strong><br> <li>Experience using:</li> <li>Instantly</li> <li>Smartlead</li> <li>Clay</li> <li>Apollo</li> <li>Lemlist</li> <li>Outreach</li> <li>HubSpot</li> <li>Familiarity with:</li> <li>Zapier</li> <li>Make</li> <li>Webhooks</li> <li>Automation platforms</li> <li>Experience scaling outbound systems for startups or agencies.</li> <li>SaaS or lead generation industry experience.</li> <h4>Tech stack</h4> <li>Instantly</li> <li>Smartlead</li> <li>Clay</li> <li>Apollo</li> <li>Lemlist</li> <li>Outreach</li> <li>HubSpot</li> <li>Zapier</li> <li>Make</li> <li>ChatGPT</li> <li>Claude</li> <h4>What a typical day looks like</h4> <li>Review campaign dashboards and inbox health.</li> <li>Troubleshoot deliverability and reply-rate issues.</li> <li>Optimize copy, targeting, and sequencing.</li> <li>Meet with clients to review campaign performance.</li> <li>Coordinate with outreach and technical teams.</li> <li>Launch and quality-check new campaigns.</li> <li>Monitor domain reputation and warm-up systems.</li> <li>Update SOPs and operational documentation.</li> <p>In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.</p> <h4>Key metrics for success (KPIs)</h4> <li>Client retention and churn reduction.</li> <li>Inbox placement and deliverability rates.</li> <li>Campaign reply and conversion rates.</li> <li>Client satisfaction and relationship health.</li> <li>SLA adherence and operational consistency.</li> <li>Overall improvement in client campaign performance.</li> <h4>Why this role stands out</h4> <li>High ownership with direct impact on client success.</li> <li>Close collaboration with founders and technical teams.</li> <li>Blend of:</li> <li>Deliverability</li> <li>Campaign operations</li> <li>Client success</li> <li>Outbound strategy</li> <li>Copywriting</li> <li>Opportunity to build scalable outbound systems.</li> <li>Fast-paced startup environment with long-term growth opportunities.</li> <h4>Career progression into</h4> <li>Client success manager</li> <li>Outbound operations lead</li> <li>Deliverability specialist</li> <li>Growth operations manager</li> <h4>Interview process</h4> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Founder interview</li> <li>Offer & onboarding</li> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention. You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency. Your video will be reviewed by the hiring team before moving to the founder interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you. Apply today and help build high-performing outbound systems that drive measurable business growth.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Specialist (Deliverability, Client Success &amp; Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability &amp; Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting &amp; Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement &amp; Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience &amp; Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Specialist (Deliverability, Client Success &amp; Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability &amp; Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting &amp; Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement &amp; Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience &amp; Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>