Ticket Agent Jobs in Bahrain
41 Jobs Found
<p>Role Purpose
The Booking Assistant is responsible for providing comprehensive administrative and operational support to the Booking Department while ensuring the accuracy, integrity, and compliance of booking records, contracts, financial documentation, and system data.
The role is responsible for maintaining efficient administrative processes, supporting departmental operations, ensuring documentation is accurate and audit-ready, administering Microsoft Dynamics 365 records, and coordinating booking-related activities in accordance with company policies, quality standards, and governance requirements.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
· Provide day-to-day administrative support to the Booking Department.
· Prepare, update, and maintain booking files and event documentation.
· Maintain booking calendars and departmental schedules.
· Prepare correspondence, reports, presentations, and meeting minutes.
· Coordinate and organize meetings, including agendas, minutes, and follow-up actions.
· Coordinate booking-related activities and projects with internal stakeholders.
· Handle confidential information with professionalism and discretion.
· Assist in the preparation and circulation of booking agreements and supporting documentation.
· Maintain and administer accurate, centralized electronic and physical filing systems for all departmental reports, records, and documentation, ensuring information is organised, secure, current, and readily accessible.
· Ensure all booking-related documentation is complete, properly filed and readily accessible.
· Maintain accurate booking records within Microsoft Dynamics 365.
· Maintain complete audit trails for all booking-related activities.
· Ensure departmental records comply with policies and procedures.
· Assist in preparing documentation for internal and external audits.
· Support compliance with ISO 9001 Quality Management System requirements.
· Ensure departmental documentation remains audit-ready at all times.</p><p>Qualifications
· Diploma or Bachelor’s degree in Business Administration or a related discipline.
· Minimum 3 years’ experience in an administrative role, preferably within entertainment, events, hospitality, or a corporate environment.
· Knowledge of advanced administrative and office management practices.
Skills
· Exceptional organizational skills and attention to detail.
· Excellent verbal and written communication skills in both English and Arabic.
· Excellent interpersonal and stakeholder management skills.
· Ability to multitask and prioritize effectively in a dynamic environment.
· Proficient in Microsoft Office.
· Strong time management skills with the ability to work independently.
· Ability to maintain confidentiality and handle sensitive matters with discretion.
· Strong analytical and problem-solving abilities.
· Strong interpersonal skills and a team-oriented approach.
· Ability to work under pressure, often with tight deadlines.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Additional Information: <br>This hotel is owned and operated by an independent franchisee<br>, <br>A Properties Co. W.L.L<br>.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Handle incoming reservation calls, emails, and booking requests. <br>Expert in OPERA <br>Create, modify, and cancel hotel reservations accurately. <br>Check room availability, rates, packages, and promotions. <br>Explain hotel facilities, room types, rates, cancellation policies, and booking conditions to guests. <br>Recommend suitable rooms and services based on guest requirements. <br>Use upselling techniques to promote higher room categories, packages, and additional services. <br>Enter guest information and special requests accurately into the reservation/PMS system. <br>Respond to guest questions and resolve reservation-related problems professionally. <br>Maintain guest confidentiality and follow Marriott's service and privacy standards. <br>Process reservation guarantees and payment-related information according to hotel procedures. <br>Meet required quality, productivity, and customer-service standards. <br>Maintain a professional attitude and represent the Marriott brand positively <br>Qualifications:<br>Excellent English and Arabic Communication <br>Strong telephone/customer-service skills <br>Attention to detail and accuracy <br>Computer and PMS/reservation-system skills <br>Sales and upselling ability <br>Problem-solving skills <br>Ability to work under pressure <br>Teamwork and professionalism <br>This company is an equal opportunity employer.<br>frnch1</span> </div>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times. Ensure all reservations are accurately actioned within the same working day To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p><p><strong>Desired Candidate Profile</strong></p><p>English Language - Fluency is required</p><p>Knowledge of the Arabic language is an advantage</p><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><p>Excellent telephone presentation, sales skills, and ability to sell is a plus</p><p>Highly interactive and people-friendly attitude</p><p>Knowledge of Opera PMS is mandatory</p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Consistently offer exceptional, friendly and engaging service</p><p>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</p><p>Recommend property facilities and assist guests with information and special requests</p><p>Book room reservation requests, enter rooming lists, and update accurate information in the system</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Guest focused personality is essential</p><p></p></section>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times.</p>
<p>Ensure all reservations are accurately actioned within the same working day.</p>
<p>To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p>
<h4>Qualifications</h4>
<li>English language - fluency is required</li>
<li>Knowledge of the Arabic language is an advantage</li>
<li>Previous experience in a similar capacity is required/preferred in Accor Hotels</li>
<li>Excellent telephone presentation, sales skills, and ability to sell is a plus</li>
<li>Highly interactive and people-friendly attitude</li>
<li>Knowledge of Opera PMS is mandatory</li>
<h4>Additional information</h4>
<p>Team player and dedication</p></p><p></p>
<p><strong>Responsibilities:</strong></p><ul><li><p>Manage daily office operations, calls, customer enquiries & follow-ups.</p></li><li><p>Handle travel documents, records, invoices & customer files.</p></li><li><p>Manage <strong>air ticketing, reservations, cancellations & reissues</strong>.</p></li><li><p>Prepare and manage <strong>travel/holiday packages and itineraries</strong>.</p></li><li><p>Coordinate with airlines, hotels, suppliers & customers.</p></li><li><p>Handle GDS systems such as <strong>Amadeus, Galileo or Sabre</strong>.</p></li><li><p>Ensure smooth day-to-day operations of the IATA agency.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:
2–3+ years relevant experience, good communication skills, ticketing & packaging knowledge, and strong office/document management skills.</p>
<b>JOB PURPOSE <br>
</b><div>
<p>The Manager Market Research & Analysis will support the Director in leading market intelligence activities supporting aviation growth initiatives. The role will focus on gathering, analyzing, and interpreting aviation market data to identify trends, opportunities, passenger demand patterns, and strategic insights that support airport business development and route planning decisions.</p>
</div>
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<div><b><br></b></div><div><b>
KEY RESPONSIBILITIES <br> </b></div>
<div>
<p> <b>Market Research & Intelligence</b> </p> <p>- Lead market research and analysis to support aviation growth strategies and commercial decision-making.</p> <p>- Monitor passenger demand, airline networks, aviation trends, tourism, economic indicators and demographic developments.</p> <p>- Benchmark airport performance against regional and international competitors to identify market opportunities and competitive positioning.</p> <p>- Manage relationships with external data providers and aviation intelligence platforms to ensure access to reliable market information.</p> <p> </p> <p> <b>Forecasting & Commercial Analysis</b> </p> <p>- Develop and maintain passenger, traffic and capacity forecasts to support business planning and route development.</p> <p>- Build financial and traffic forecasting models to support the long term strategy of the division</p> <p>- Conduct feasibility studies and commercial evaluations of aviation growth initiatives.</p> <p>- Analyze the performance of existing routes, airline services and market segments, identifying opportunities for optimization and network expansion.</p> <p> <b> </b> </p> <p> <b>Strategic Insights & Business Support</b> </p> <p>- Produce market intelligence reports, strategic analyses and recommendations to support executive decision-making.</p> <p>- Support the preparation of airline business cases, commercial proposals and presentations.</p> <p>- Provide analytical support for aviation business development, strategic planning and investment decisions.</p> <p> </p> <p> <b>Performance Reporting & Data Governance</b> </p> <p>- Ensure the accuracy, integrity and timely reporting of aviation market data and business intelligence.</p> <p>- Develop dashboards, performance reports and executive presentations highlighting market trends, forecasts and growth opportunities.</p> <p>- Establish and monitor analytical KPIs to measure market performance, forecasting accuracy and strategic outcomes.</p> <p> </p> <p> <b>Stakeholder Engagement</b> </p> <p>- Present market insights and strategic recommendations to senior management and key stakeholders.</p> <p>- Collaborate with Aviation Business Development, Commercial, Finance, Operations, Marketing and external partners to support data-driven decision-making.</p> <p>- Support cross-functional initiatives by providing market intelligence and analytical expertise.</p> <p> </p>
</div>
</div>
<div>
<div><b><br></b></div><div><b>
JOB REQUIREMENTS <br> </b></div>
<div>
<ul> <li> <p>Bachelor s degree in Economics, Aviation Management, Business Analytics, Statistics, Finance, or related field.</p> </li> <li> <p>Master s degree preferred.</p> </li> <li> <p>Minimum of 6 years of experience in market research, aviation analytics, strategic planning, or aviation consulting.</p> </li> <li> <p>Experience within airports, airlines, consulting firms, or aviation research environments preferred.</p> </li> <li> <p>Experience in Excel Advanced Modeling, Power BI / Tableau, Aviation intelligence platforms (OAG, IATA, Cirium, Sabre Market Intelligence), and SQL or analytical tools preferred.</p> </li> <li> <p>Strong analytical and quantitative skills.</p> </li> <li> <p>Experience with aviation databases and market intelligence tools.</p> </li> <li> <p>Advanced Excel modeling and data visualization capabilities.</p> </li> <li> <p>Knowledge of passenger forecasting techniques and aviation market analysis.</p> </li> <li> <p>Strong presentation and report-writing skills.</p> </li> <li> <p>Ability to convert data into strategic business insights.</p> </li> <li> <p>Detail-oriented with strong problem-solving abilities.</p> </li> </ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Reservations Agent<br>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Consistently offer exceptional, friendly and engaging service<br>Ensure the best selection for the guest and ensure revenue is maximized through up-selling<br>Recommend property facilities and assist guests with information and special requests<br>Book room reservation requests, enter rooming lists, and update accurate information in the system</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Guest focused personality is essential</p><br><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Reservations agent</strong></p>
<p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Consistently offer exceptional, friendly and engaging service</li>
<li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li>
<li>Recommend property facilities and assist guests with information and special requests</li>
<li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Guest focused personality is essential</li>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>
<p><h4>Description</h4>
<p>Love football (soccer)? Love business? Stranger Soccer is rolling out to key cities globally, and we’re seeking a license owner/operator to launch and operate the Stranger Soccer brand in Bahrain.</p>
<p>This isn’t your regular management role — it’s truly built for someone who wants to run, grow, and own their own venture, while helping make football more accessible in their city. Best suited for entrepreneurial individuals who love football and enjoy seeing tangible results from their work.</p>
<h4>About the role</h4>
<p>As license owner/operator, you will be responsible for establishing and growing Stranger Soccer in Bahrain. You will oversee daily operations while building a strong, engaged football community.</p>
<p>This opportunity goes beyond typical employment — it is ideal for someone who enjoys hands-on ownership, is driven by performance, and wants to make a real impact in their city.</p>
<h4>What you’ll do</h4>
<ul>
<li>Launch and grow Stranger Soccer operations in Bahrain</li>
<li>Secure and manage partnerships with football venues</li>
<li>Recruit, train, and manage game hosts and part-time staff</li>
<li>Drive player acquisition through creative marketing and community engagement</li>
<li>Ensure a high-quality, consistent game experience that keeps players coming back</li>
<li>Continuously improve and scale operations</li>
</ul>
<p>You’ll be supported by our headquarters team in Singapore, including:</p>
<ul>
<li>Technology platform (app, payments, automation)</li>
<li>Proven operating model</li>
<li>Ongoing operational and marketing guidance</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Passionate about football with strong local insight</li>
<li>Entrepreneurial mindset with a bias for action</li>
<li>Comfortable taking ownership and driving measurable results</li>
<li>Experience in operations, events, community building, or similar areas</li>
<li>Strong communication and people leadership skills</li>
</ul>
<h4>What makes this opportunity unique</h4>
<ul>
<li>Full ownership and autonomy over local operations</li>
<li>Direct impact on growth and success in your city</li>
<li>Performance-driven structure with strong upside potential</li>
<li>Opportunity to build and lead a local team</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Stranger Soccer makes playing football as easy as going for a jog. Through our mobile app, players can browse games, book slots, and play anytime.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.</p></p><p></p>
<p><strong>Job Description:</strong></p><p>Nexa Clinics is hiring a Receptionist / Front Desk Coordinator to join our growing team in Jidhafs, Bahrain. </p><p>As the first point of contact for our patients, you'll play a key role in creating a welcoming, organized, and professional experience from the moment they walk in or call.</p><p> </p><p><strong>Key Responsibilities:</strong><br>Greeting and welcoming patients, answering and directing phone calls, scheduling and confirming appointments, managing patient records and front desk documentation, handling patient inquiries and coordinating with the clinical team, and maintaining a tidy and professional reception area. </p><p> </p><p><strong>Requirements:</strong><br>Friendly, organized, and patient-focused. </p><p>Previous experience in a receptionist or front desk role is preferred, ideally in a healthcare or clinic setting. </p><p>Strong communication skills and comfort using booking or clinic management software. </p><p>Arabic and English language skills are preferred.</p>
<p><h4>Description</h4>
<p>Love football (soccer)? Love business? Stranger Soccer is rolling out to key cities globally, and we’re seeking a license owner/operator to launch and operate the Stranger Soccer brand in Bahrain.</p>
<p>This isn’t your regular management role — it’s truly built for someone who wants to run, grow, and own their own venture, while helping make football more accessible in their city. Best suited for entrepreneurial individuals who love football and enjoy seeing tangible results from their work.</p>
<h4>About the role</h4>
<p>As license owner/operator, you will be responsible for establishing and growing Stranger Soccer in Bahrain. You will oversee daily operations while building a strong, engaged football community.</p>
<p>This opportunity goes beyond typical employment — it is ideal for someone who enjoys hands-on ownership, is driven by performance, and wants to make a real impact in their city.</p>
<h4>What you’ll do</h4>
<ul>
<li>Launch and grow Stranger Soccer operations in Bahrain</li>
<li>Secure and manage partnerships with football venues</li>
<li>Recruit, train, and manage game hosts and part-time staff</li>
<li>Drive player acquisition through creative marketing and community engagement</li>
<li>Ensure a high-quality, consistent game experience that keeps players coming back</li>
<li>Continuously improve and scale operations</li>
</ul>
<p>You’ll be supported by our headquarters team in Singapore, including:</p>
<ul>
<li>Technology platform (app, payments, automation)</li>
<li>Proven operating model</li>
<li>Ongoing operational and marketing guidance</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Passionate about football with strong local insight</li>
<li>Entrepreneurial mindset with a bias for action</li>
<li>Comfortable taking ownership and driving measurable results</li>
<li>Experience in operations, events, community building, or similar areas</li>
<li>Strong communication and people leadership skills</li>
</ul>
<h4>What makes this opportunity unique</h4>
<ul>
<li>Full ownership and autonomy over local operations</li>
<li>Direct impact on growth and success in your city</li>
<li>Performance-driven structure with strong upside potential</li>
<li>Opportunity to build and lead a local team</li>
</ul>
<h4>About Stranger Soccer</h4>
<p>Stranger Soccer makes playing football as easy as going for a jog. Through our mobile app, players can browse games, book slots, and play anytime.</p>
<p>Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.</p>
<h4>How to apply</h4>
<p>If this aligns with your ambitions, we’d love to hear from you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training & Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health & Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>