Responsibilities:
Manage daily office operations, calls, customer enquiries & follow-ups.
Handle travel documents, records, invoices & customer files.
Manage air ticketing, reservations, cancellations & reissues.
Prepare and manage travel/holiday packages and itineraries.
Coordinate with airlines, hotels, suppliers & customers.
Handle GDS systems such as Amadeus, Galileo or Sabre.
Ensure smooth day-to-day operations of the IATA agency.
Desired Candidate Profile
Requirements:
2–3+ years relevant experience, good communication skills, ticketing & packaging knowledge, and strong office/document management skills.