Ticket Agent Jobs in Bahrain
80 Jobs Found
Save and set alert for similar positionsManage alerts
<p><strong>Restaurant Manager - Italian Experience</strong></p><p>As <strong>Restaurant Manager</strong> at Hawar Resort by Mantis, you will oversee the day-to-day operations of our restaurants across the resort, with a particular focus on our signature Italian speciality restaurant. You will be responsible for delivering exceptional dining experiences that reflect the resort s luxury positioning, combining outstanding service, authentic culinary experiences, and warm, personalized hospitality.</p><p><strong>What is in it for you:</strong></p><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Restaurant Operations:</strong> Oversee the daily operations of the restaurant, ensuring seamless service, operational efficiency, and consistently high standards of presentation, cleanliness, and guest satisfaction. Support operations across other F&B venues when required.</li><li><strong>Guest Experience:</strong> Deliver exceptional and personalized guest experiences in line with Hawar Resort by Mantis luxury standards. Anticipate guest needs, handle feedback and complaints professionally, and build guest loyalty through attentive and memorable service.</li><li><strong>Italian Speciality Dining:</strong> Take a leading role in the operation and development of the resort s Italian speciality restaurant, ensuring an authentic and elevated dining experience. Work closely with the director of culinary and culinary team to maintain consistency in food quality, menu presentation, Italian dining traditions, wine pairing, and service standards.</li><li><strong>Team Leadership and Development:</strong> Lead, supervise, train, and motivate the restaurant team, including supervisors, captains, servers, hosts, and other service personnel. Establish clear performance expectations, promote teamwork, and develop talent through coaching and ongoing training.</li><li><strong>Employee Engagement:</strong> Foster a positive, inclusive, and supportive working environment where team members feel valued, involved, and appreciated. Encourage open communication, recognise achievements, and promote a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Financial Performance:</strong> Take responsibility for the restaurant s financial performance, including revenue generation, average spending, upselling, labour productivity, and operating costs. Monitor performance against budgets and targets, identify opportunities to increase profitability, and implement corrective actions when necessary.</li><li><strong>Cost Control and Inventory Management:</strong> Oversee stock control, inventory management, purchasing, and wastage reduction in coordination with the culinary and purchasing teams. Ensure appropriate stock levels, accurate records, and effective cost management, particularly for speciality ingredients, premium products, and wines.</li><li><strong>Food and Beverage Knowledge:</strong> Maintain excellent knowledge of the restaurant s menus, ingredients, preparation methods, allergens, beverage offerings, and wine list. Ensure the team can confidently communicate menu details, make suitable recommendations, and deliver informed, professional service.</li><li><strong>Quality Assurance and Standards:</strong> Ensure consistent adherence to the resort s service standards, brand expectations, and operational procedures. Conduct regular service briefings, monitor service delivery, and maintain high standards throughout all stages of the guest journey.</li><li><strong>Compliance, Health and Safety:</strong> Ensure full compliance with food safety, hygiene, occupational health and safety requirements, licensing regulations, and company policies. Work closely with the culinary and stewarding teams to maintain a clean, safe, and well-organised operation.</li><li><strong>Events and Special Occasions:</strong> Coordinate with the events, culinary, and wider F&B teams to deliver private dining experiences, celebrations, themed dinners, and special events. Ensure all arrangements meet guest expectations and operational requirements.</li><li><strong>Systems and Reporting:</strong> Utilize POS systems, restaurant management platforms, reservation systems, and Microsoft Office applications to monitor sales, analyse performance, manage reservations, and prepare accurate operational and financial reports.</li><li><strong>Interdepartmental Collaboration:</strong> Work closely with the director of Culinary, F&B leadership, stewarding, purchasing, finance, front office, and other departments to ensure smooth operations and consistent delivery of the resort s overall guest experience.</li><li><strong>Flexibility and Operational Support:</strong> Maintain a hands-on presence during service and be flexible to work evenings, weekends, public holidays, and late-night shifts according to operational requirements. Provide support across the resort s F&B outlets when needed.</li><li><strong>Additional Duties:</strong> Perform any other duties and responsibilities assigned by the Food & Beverage Manager, or other designated members of management.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Educational Background:</strong> Bachelor s degree or diploma in Hospitality Management, Restaurant Management, Food & Beverage Management, or a related field.</li><li><strong>Professional Experience:</strong> Minimum of 8 years of experience in food and beverage operations, including at least 3 years in a Restaurant Manager or equivalent leadership position within a luxury hotel, resort, or high-end standalone restaurant.</li><li><strong>Luxury Dining Experience:</strong> Proven experience managing upscale or luxury dining operations, with experience in speciality restaurants strongly preferred. Exposure to Michelin-starred or award-winning establishments would be a distinct advantage.</li><li><strong>Italian Restaurant Experience:</strong> Previous experience in an Italian restaurant or Italian speciality dining concept is highly desirable, with a strong understanding of Italian cuisine, regional food traditions, wine, and the service expectations associated with premium Italian dining.</li><li><strong>Financial Acumen:</strong> Demonstrated ability to manage restaurant budgets, control labour and operating costs, maximize revenue, improve average spending, and achieve financial targets.</li><li><strong>Leadership and Communication:</strong> Excellent leadership, interpersonal, organizational, and communication skills, with the ability to motivate a diverse team and maintain high standards in a demanding hospitality environment.</li><li><strong>Food and Beverage Expertise:</strong> Strong knowledge of restaurant service, menu engineering, food and beverage pairing, wine service, guest relations, and contemporary dining trends.</li><li><strong>Technical Proficiency:</strong> Proficiency in restaurant POS systems, reservation platforms, inventory management tools, reporting systems, and Microsoft Office Suite.</li><li><strong>Cultural Awareness:</strong> Strong understanding of international guest expectations and cultural preferences, with familiarity with Middle Eastern dining customs and service considerations considered an advantage.</li><li><strong>Regional Experience:</strong> Previous experience in Bahrain or the wider Middle East is preferred.</li><li><strong>Personal Attributes:</strong> Professional, guest-focused, commercially aware, detail-oriented, and passionate about delivering exceptional hospitality. Demonstrates initiative, adaptability, integrity, and a genuine commitment to team development and continuous improvement.</li><li><strong>Flexibility:</strong> Willingness to work flexible shifts, including evenings, weekends, public holidays, and late-night operations, in line with the needs of a luxury island resort.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self-motivated Recreation professionals who want to move their careers forward.</p>
<p>This position is based at Downtown Rotana Hotel. Manama, Bahrain. </p>
<p>As a Massage Therapist you are responsible for recommending and applying body conditioning treatments and massages to the guests or leisure club members, whereby your role will include key responsibilities as:<br><br>• Massage body, using techniques as kneading, rubbing and stroking to stimulate blood circulation, relax contracted muscles or to relieve other conditions<br>• Administer steam or dry heat, ultraviolet, infrared or water treatments on request of customer <br>• Provide directions to clients in activities such as reducing or remedial exercises<br>• Record treatments furnished to customers<br>• Ensure that treatment rooms are tidy and all the items available e.g. towels, candles, oils, etc.<br>• Aware of how to make reservation for massage and other treatment packages<br>• Perform duties in a professional manner to the full satisfaction of the guests<br>• Understand the club facilities and the price of memberships<br>• Observe high standards of personal hygiene</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Gender">
<b>Gender</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Gender">
Female </div>
</div>
<br><ul><li><p>Maintain a high standard of customer care for all tenants and nationalities.</p></li><li><p>Be responsible and carryout all necessary operations when guests arrive and depart</p></li></ul><p>(check-in/check-out)</p><ul><li><p>Receives all tenant complaints, requests and inquiries in a courteous and</p></li></ul><p>professional manner, and coordinates with Supervisor or Property Manager to</p><p>resolve them</p><ul><li><p>Answer phones and place reservations</p></li><li><p>Manage invoicing payments and cash operations during night shifts</p></li><li><p>Report all facilities and maintenance issues to Maintenance Supervisor/Property</p></li></ul><p>Manager</p><ul><li><p>Maintains the cleanliness and orderliness of the building.</p></li><li><p>Complete a daily end of shift report</p></li><li><p>Assist with updating and maintaining tenants’ information database</p></li><li><p>Audit and balance Weekly and Monthly Occupancy Report from day shifts</p></li><li><p>Audit and balance Daily, Weekly and Monthly Maintenance Report from day shifts</p></li><li><p>Coordinates and negotiate with the client and agents for the rates of the flats.</p></li><li><p>Ensure to maintain the flat standards and the common area are according to our</p></li></ul><p>concept.<br></p><p><strong>Qualification:</strong><br></p><p>2-5 years of experience in hotel industry or similar industry, high school diploma, computer</p><p>literate, math/accounting skills, efficient, reliable, organized, good written and</p><p>communication skills, team player, good customer-service<br></p><p><strong>Desired Candidate Profile</strong></p><p>--</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><ul><li>Identify and develop new corporate, leisure, travel trade, and group business opportunities.</li><li>Conduct sales calls, client visits, presentations, and hotel site inspections.</li><li>Maintain and strengthen relationships with existing clients and key accounts.</li><li>Promote hotel rooms, restaurants, conference facilities, banqueting, and other services.</li><li>Achieve monthly and annual sales targets and revenue goals.</li><li>Prepare quotations, proposals, contracts, and sales reports.</li><li>Follow up on leads, inquiries, and business opportunities promptly.</li><li>Coordinate with Reservations, Front Office, Food & Beverage, and Events teams to ensure excellent service delivery.</li><li>Monitor competitor activities, market trends, and pricing.</li><li>Attend networking events, trade shows, exhibitions, and client meetings.</li><li>Maintain accurate records of client information and sales activities in the CRM system.</li><li>Handle client feedback and resolve sales-related issues professionally.</li></ul><br>Qualifications<br><br><ul><li><p>Management, Tourism, Business Administration, or Marketing.</p><br></li><li><p>1–3 years of experience in hotel sales, preferably within a 4- or 5-star hotel.</p><br></li><li><p>Strong knowledge of the Bahrain hospitality market, corporate sector, and local business accounts.</p><br></li><li><p>Ability to identify new business opportunities and generate sales leads to achieve revenue targets.</p><br></li><li><p>Experience in managing corporate accounts, travel agencies, tour operators, and business partners.</p><br></li><li><p>Excellent communication, presentation, negotiation, and interpersonal skills.</p><br></li><li><p>Ability to build and maintain long-term relationships with clients and maintain a strong client portfolio.</p><br></li><li><p>Knowledge of hotel products and services, including room reservations, corporate rates, meetings, and events.</p><br></li><li><p>Ability to conduct client visits, sales calls, site inspections, and promotional activities.</p><br></li><li><p>Proficiency in Microsoft Office and hotel sales systems, preferably Opera PMS and CRM systems.</p><br></li><li><p>Strong organizational skills with the ability to work under pressure, manage multiple tasks, and meet deadlines.</p><br></li><li><p>Fluency in English is essential; Arabic is an advantage.</p><br></li><li><p>A valid Bahrain driving licence is preferred.</p><br></li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><br><p>Discover the life that awaits you at Accor.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>SUMMARY</strong><p>The Front Office Manager, reporting directly to the Director of Operations, is responsible for overseeing all front office operations, ensuring that guests receive exceptional service from the moment they check-in to the time they check out. This role includes managing the front desk team, ensuring operational efficiency, maintaining guest satisfaction, and handling guest inquiries and issues with professionalism and poise.</p><br><p>The Front Office Manager will ensure to deliver the following business objectives subject to the budget and annual targets: departmental revenue, guest satisfaction score (OSAT), quality audit score (QA), payroll %, loyalty programme enrolment (Wyndham Rewards), employee engagement and departmental Health & Safety audit compliance. </p><br><p><strong>KEY RESPONSIBILITIES </strong></p><br><ul><li><p>Oversee all front office functions, including check-in, check-out, room assignments, and guest services.</p><br></li><li><p>Ensure that front desk staff follow hotel and brand policies and procedures for room reservations, payments, and guest interactions.</p><br></li><li><p>Maintain the accuracy of guest records and billing information in the property management system.</p><br></li><li><p>Address guest complaints and concerns promptly, ensuring timely resolutions.</p><br></li><li><p>Assist with VIP and special guest check-ins, ensuring an outstanding guest experience.</p><br></li><li><p>Monitor guest satisfaction levels (OSAT) and taking appropriate corrective action to drive performance. </p><br></li><li><p>Recruit, train, and manage the front desk and concierge team, ensuring high service standards.</p><br></li><li><p>Conduct regular team meetings, regular individual one-to-one meetings, conducting yearend performance reviews, and training sessions to ensure the development and engagement of the front office team.</p><br></li><li><p>Drive employee engagement in the department by continuously involving the team in the engagement focus groups and action planning. </p><br></li><li><p>Establish work schedules and ensure proper staffing levels to meet operational needs.</p><br></li><li><p>Collaborate with other departments (housekeeping, maintenance, reservations, etc.) to ensure seamless guest services and smooth hotel operations.</p><br></li><li><p>Maintain clear and effective communication between front desk staff and other departments to resolve issues related to room status, guest requests, and special events.</p><br></li><li><p>Assist with managing the hotel's room inventory to maximize revenue opportunities (e.g., up-selling, managing room availability).</p><br></li><li><p>Handle cash and credit transactions accurately, ensuring the security of all financial transactions.</p><br></li><li><p>Monitor and control departmental expenses to meet budget targets.</p><br></li><li><p>Ensure that the front office operates in compliance with hotel safety, security, and service standards.</p><br></li><li><p>Keep up to date with industry trends, hotel policies, and local regulations to implement best practices and ensure guest safety.</p><br></li><li><p>Handle emergency situations and resolve any operational issues promptly.</p><br></li><li><p>Ensure that current information on rates, packages, and promotions is available at the Front Desk and that team members is aware and knowledgeable about current offerings. </p><br></li><li><p>Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. </p><br></li><li><p>Monitor communication logs and ensure that guest requests are followed up within minutes. </p><br></li><li><p>Monitor the team members' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. </p><br></li><li><p>Monitor and ensure that all cashiering procedures comply with accounting policies and standards namely: </p><br></li></ul><ol><li><p>a) Shortages/overages </p><br></li><li><p>b) Late charges </p><br></li><li><p>c) Petty cash/paid outs </p><br></li><li><p>d) Adjustments </p><br></li><li><p>e) Posting charges </p><br></li><li><p>f) Payment methods/processing </p><br></li><li><p>g) Cashier reports </p><br></li><li><p>h) Balancing receipts </p><br></li></ol><ul><li><p>Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures. </p><br></li><li><p>Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests. </p><br></li><li><p>Promotes the Wyndham Rewards program and ensures enrollment targets are met, and that the team is trained and confident on how to drive enrollments. </p><br></li><li><p>Follow up on assignments given by the Operations Manager / General Managers</p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>
<p><strong>Restaurant Manager - Italian Experience</strong></p><p>As <strong>Restaurant Manager</strong> at Hawar Resort by Mantis, you will oversee the day-to-day operations of our restaurants across the resort, with a particular focus on our signature Italian speciality restaurant. You will be responsible for delivering exceptional dining experiences that reflect the resort s luxury positioning, combining outstanding service, authentic culinary experiences, and warm, personalized hospitality.</p><p><strong>What is in it for you:</strong></p><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Restaurant Operations:</strong> Oversee the daily operations of the restaurant, ensuring seamless service, operational efficiency, and consistently high standards of presentation, cleanliness, and guest satisfaction. Support operations across other F&B venues when required.</li><li><strong>Guest Experience:</strong> Deliver exceptional and personalized guest experiences in line with Hawar Resort by Mantis luxury standards. Anticipate guest needs, handle feedback and complaints professionally, and build guest loyalty through attentive and memorable service.</li><li><strong>Italian Speciality Dining:</strong> Take a leading role in the operation and development of the resort s Italian speciality restaurant, ensuring an authentic and elevated dining experience. Work closely with the director of culinary and culinary team to maintain consistency in food quality, menu presentation, Italian dining traditions, wine pairing, and service standards.</li><li><strong>Team Leadership and Development:</strong> Lead, supervise, train, and motivate the restaurant team, including supervisors, captains, servers, hosts, and other service personnel. Establish clear performance expectations, promote teamwork, and develop talent through coaching and ongoing training.</li><li><strong>Employee Engagement:</strong> Foster a positive, inclusive, and supportive working environment where team members feel valued, involved, and appreciated. Encourage open communication, recognise achievements, and promote a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Financial Performance:</strong> Take responsibility for the restaurant s financial performance, including revenue generation, average spending, upselling, labour productivity, and operating costs. Monitor performance against budgets and targets, identify opportunities to increase profitability, and implement corrective actions when necessary.</li><li><strong>Cost Control and Inventory Management:</strong> Oversee stock control, inventory management, purchasing, and wastage reduction in coordination with the culinary and purchasing teams. Ensure appropriate stock levels, accurate records, and effective cost management, particularly for speciality ingredients, premium products, and wines.</li><li><strong>Food and Beverage Knowledge:</strong> Maintain excellent knowledge of the restaurant s menus, ingredients, preparation methods, allergens, beverage offerings, and wine list. Ensure the team can confidently communicate menu details, make suitable recommendations, and deliver informed, professional service.</li><li><strong>Quality Assurance and Standards:</strong> Ensure consistent adherence to the resort s service standards, brand expectations, and operational procedures. Conduct regular service briefings, monitor service delivery, and maintain high standards throughout all stages of the guest journey.</li><li><strong>Compliance, Health and Safety:</strong> Ensure full compliance with food safety, hygiene, occupational health and safety requirements, licensing regulations, and company policies. Work closely with the culinary and stewarding teams to maintain a clean, safe, and well-organised operation.</li><li><strong>Events and Special Occasions:</strong> Coordinate with the events, culinary, and wider F&B teams to deliver private dining experiences, celebrations, themed dinners, and special events. Ensure all arrangements meet guest expectations and operational requirements.</li><li><strong>Systems and Reporting:</strong> Utilize POS systems, restaurant management platforms, reservation systems, and Microsoft Office applications to monitor sales, analyse performance, manage reservations, and prepare accurate operational and financial reports.</li><li><strong>Interdepartmental Collaboration:</strong> Work closely with the director of Culinary, F&B leadership, stewarding, purchasing, finance, front office, and other departments to ensure smooth operations and consistent delivery of the resort s overall guest experience.</li><li><strong>Flexibility and Operational Support:</strong> Maintain a hands-on presence during service and be flexible to work evenings, weekends, public holidays, and late-night shifts according to operational requirements. Provide support across the resort s F&B outlets when needed.</li><li><strong>Additional Duties:</strong> Perform any other duties and responsibilities assigned by the Food & Beverage Manager, or other designated members of management.</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.</p><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Educational Background:</strong> Bachelor s degree or diploma in Hospitality Management, Restaurant Management, Food & Beverage Management, or a related field.</li><li><strong>Professional Experience:</strong> Minimum of 8 years of experience in food and beverage operations, including at least 3 years in a Restaurant Manager or equivalent leadership position within a luxury hotel, resort, or high-end standalone restaurant.</li><li><strong>Luxury Dining Experience:</strong> Proven experience managing upscale or luxury dining operations, with experience in speciality restaurants strongly preferred. Exposure to Michelin-starred or award-winning establishments would be a distinct advantage.</li><li><strong>Italian Restaurant Experience:</strong> Previous experience in an Italian restaurant or Italian speciality dining concept is highly desirable, with a strong understanding of Italian cuisine, regional food traditions, wine, and the service expectations associated with premium Italian dining.</li><li><strong>Financial Acumen:</strong> Demonstrated ability to manage restaurant budgets, control labour and operating costs, maximize revenue, improve average spending, and achieve financial targets.</li><li><strong>Leadership and Communication:</strong> Excellent leadership, interpersonal, organizational, and communication skills, with the ability to motivate a diverse team and maintain high standards in a demanding hospitality environment.</li><li><strong>Food and Beverage Expertise:</strong> Strong knowledge of restaurant service, menu engineering, food and beverage pairing, wine service, guest relations, and contemporary dining trends.</li><li><strong>Technical Proficiency:</strong> Proficiency in restaurant POS systems, reservation platforms, inventory management tools, reporting systems, and Microsoft Office Suite.</li><li><strong>Cultural Awareness:</strong> Strong understanding of international guest expectations and cultural preferences, with familiarity with Middle Eastern dining customs and service considerations considered an advantage.</li><li><strong>Regional Experience:</strong> Previous experience in Bahrain or the wider Middle East is preferred.</li><li><strong>Personal Attributes:</strong> Professional, guest-focused, commercially aware, detail-oriented, and passionate about delivering exceptional hospitality. Demonstrates initiative, adaptability, integrity, and a genuine commitment to team development and continuous improvement.</li><li><strong>Flexibility:</strong> Willingness to work flexible shifts, including evenings, weekends, public holidays, and late-night operations, in line with the needs of a luxury island resort.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b><u>Join Our Team</u></b> </p><br><br><p>We are currently looking for a <b>Front Desk Agent</b> who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. </p><br><br><p><b>The Front Desk Receptionist key responsibilities will be:</b></p><br><br><ul><li>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</li><li>The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. </li><li>The ability to handle a multitude of keys.</li><li>The ability to quote and be familiar with room and rate availability for current and future dates.</li><li>The ability to accept reservations, changes and cancellations in the absence of reservations staff.</li><li>The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.</li><li>The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.</li><li>The ability to handle guest problems or complaints.</li><li>The ability to utilize the computer system in running daily reports and in blocking special requests.</li><li>The ability to keep all support departments informed of necessary information or requests.</li><li>The ability to handle safety deposit box requests, including distributing, giving access to and closing procedures.</li><li>The ability to complete key packets and vouchers, and to modify registration cards.</li><li>The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.</li><li>The ability to maintain a balanced bank assigned to you from the hotel.</li><li>The ability to reconcile all transactions at the close of the shift and to cash out.</li><li>The ability to recite hours of operation of all hotel facilities and special service codes.</li><li>The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.</li><li>The ability to handle hotel emergency procedures and situations with maturity and professionalism.</li><li>The ability to perform as night receptionist and assist with the night audit procedures.</li><li>The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.</li></ul><br><p><b>Preferred Qualifications and Skills: </b></p><br><br><ul><li>Previous Front Desk or Front Office experience preferred, especially in a luxury environment. </li><li>The ability to work rotating shifts will be required and may change depending on Hotel’s occupancy. </li><li>Must have strong communication skills, and ability to adapt to constant change within the Hotel. </li><li>Previous customer experience and ability to work effectively under pressure. </li><li>Strong attention to detail and problem-solving skills </li><li>Must be able to work as part of a team. </li><li>Good communication skills - Reading, writing, and oral proficiency in the English language </li><li>Excellent computer skills, especially Excel proficiency; knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred. </li></ul><br><p>We look forward to receiving your application! </p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Position: Waitress/Hostess – Cigar Lounge</strong></p><br><p>We are looking for a friendly, professional individual to fill a <strong>dual role</strong> as both <strong>waitress and hostess</strong> in our cigar lounge.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li><p>Greet and welcome guests as they arrive (hostess duties)</p><br></li><li><p>Manage reservations, seating, and waitlists</p><br></li><li><p>Escort guests to tables/lounge areas</p><br></li><li><p>Take food and beverage orders and deliver them (waitress duties)</p><br></li><li><p>Recommend cigars, drinks, and pairings</p><br></li><li><p>Ensure guest comfort and satisfaction throughout their visit</p><br></li><li><p>Maintain cleanliness and organization of the lounge</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Experience in hospitality, serving, or hosting</p><br></li><li><p>Knowledge or interest in cigars (preferred)</p><br></li><li><p>Excellent communication and customer service skills</p><br></li><li><p>Professional appearance and demeanor</p><br></li><li><p>Ability to multitask in a fast-paced environment</p><br></li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p>Develop and manage the airline's long-term flight schedules and capacity plans to support network strategy, commercial objectives, operational feasibility, and fleet utilization targets. Collaborate with key stakeholders to ensure schedules are optimized, aligned with network planning initiatives, and delivered in a timely manner to support schedule publication and market availability. KEY RESPONSIBILITIES Develop and maintain long-term flight schedules in alignment with the airline's network strategy, fleet plans, and commercial objectives. Evaluate schedule scenarios, frequency adjustments, seasonal planning requirements, and capacity deployment opportunities to maximize network performance. Coordinate with Network Planning to translate approved network and route strategies into operationally viable schedules. Analyze schedule performance, fleet utilization, aircraft rotations, connectivity opportunities, and market demand trends to support schedule optimization. Ensure schedule plans comply with operational, regulatory, airport slot, and resource constraints. Work closely with Revenue Management, Commercial, Operations, and Fleet Planning teams to balance market demand with operational requirements. Oversee slot requirements and coordinate with relevant stakeholders to support schedule development and network growth initiatives. Provide schedule recommendations to support route launches, frequency increases, network adjustments, and strategic growth opportunities. Coordinate with the Schedule Publication function to ensure approved schedules are accurately and timely published through reservation and distribution systems. Monitor schedule changes impacting published schedules and ensure alignment between planning activities and schedule publication requirements. Prepare schedule analyses, planning reports, and recommendations for management review and decision-making. Support the continuous improvement of scheduling processes, systems, and analytical capabilities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor's degree in aviation management, Business Administration, Engineering, Operations Research, Economics, or a related field. EXPERIENCE Minimum 6 years of relevant experience in airline scheduling, network planning, schedule planning, fleet planning, or related aviation functions.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Restaurant Manager - Italian Experience</strong></p><br><p>As <strong>Restaurant Manager</strong> at Hawar Resort by Mantis, you will oversee the day-to-day operations of our restaurants across the resort, with a particular focus on our signature Italian speciality restaurant. You will be responsible for delivering exceptional dining experiences that reflect the resort’s luxury positioning, combining outstanding service, authentic culinary experiences, and warm, personalized hospitality.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Restaurant Operations:</strong> Oversee the daily operations of the restaurant, ensuring seamless service, operational efficiency, and consistently high standards of presentation, cleanliness, and guest satisfaction. Support operations across other F&B venues when required.</li><li><strong>Guest Experience:</strong> Deliver exceptional and personalized guest experiences in line with Hawar Resort by Mantis’ luxury standards. Anticipate guest needs, handle feedback and complaints professionally, and build guest loyalty through attentive and memorable service.</li><li><strong>Italian Speciality Dining:</strong> Take a leading role in the operation and development of the resort’s Italian speciality restaurant, ensuring an authentic and elevated dining experience. Work closely with the director of culinary and culinary team to maintain consistency in food quality, menu presentation, Italian dining traditions, wine pairing, and service standards.</li><li><strong>Team Leadership and Development:</strong> Lead, supervise, train, and motivate the restaurant team, including supervisors, captains, servers, hosts, and other service personnel. Establish clear performance expectations, promote teamwork, and develop talent through coaching and ongoing training.</li><li><strong>Employee Engagement:</strong> Foster a positive, inclusive, and supportive working environment where team members feel valued, involved, and appreciated. Encourage open communication, recognise achievements, and promote a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Financial Performance:</strong> Take responsibility for the restaurant’s financial performance, including revenue generation, average spending, upselling, labour productivity, and operating costs. Monitor performance against budgets and targets, identify opportunities to increase profitability, and implement corrective actions when necessary.</li><li><strong>Cost Control and Inventory Management:</strong> Oversee stock control, inventory management, purchasing, and wastage reduction in coordination with the culinary and purchasing teams. Ensure appropriate stock levels, accurate records, and effective cost management, particularly for speciality ingredients, premium products, and wines.</li><li><strong>Food and Beverage Knowledge:</strong> Maintain excellent knowledge of the restaurant’s menus, ingredients, preparation methods, allergens, beverage offerings, and wine list. Ensure the team can confidently communicate menu details, make suitable recommendations, and deliver informed, professional service.</li><li><strong>Quality Assurance and Standards:</strong> Ensure consistent adherence to the resort’s service standards, brand expectations, and operational procedures. Conduct regular service briefings, monitor service delivery, and maintain high standards throughout all stages of the guest journey.</li><li><strong>Compliance, Health and Safety:</strong> Ensure full compliance with food safety, hygiene, occupational health and safety requirements, licensing regulations, and company policies. Work closely with the culinary and stewarding teams to maintain a clean, safe, and well-organised operation.</li><li><strong>Events and Special Occasions:</strong> Coordinate with the events, culinary, and wider F&B teams to deliver private dining experiences, celebrations, themed dinners, and special events. Ensure all arrangements meet guest expectations and operational requirements.</li><li><strong>Systems and Reporting:</strong> Utilize POS systems, restaurant management platforms, reservation systems, and Microsoft Office applications to monitor sales, analyse performance, manage reservations, and prepare accurate operational and financial reports.</li><li><strong>Interdepartmental Collaboration:</strong> Work closely with the director of Culinary, F&B leadership, stewarding, purchasing, finance, front office, and other departments to ensure smooth operations and consistent delivery of the resort’s overall guest experience.</li><li><strong>Flexibility and Operational Support:</strong> Maintain a hands-on presence during service and be flexible to work evenings, weekends, public holidays, and late-night shifts according to operational requirements. Provide support across the resort’s F&B outlets when needed.</li><li><strong>Additional Duties:</strong> Perform any other duties and responsibilities assigned by the Food & Beverage Manager, or other designated members of management.</li></ul><br>Qualifications<br><br><ul><li><strong>Educational Background:</strong> Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, Food & Beverage Management, or a related field.</li><li><strong>Professional Experience:</strong> Minimum of 8 years of experience in food and beverage operations, including at least 3 years in a Restaurant Manager or equivalent leadership position within a luxury hotel, resort, or high-end standalone restaurant.</li><li><strong>Luxury Dining Experience:</strong> Proven experience managing upscale or luxury dining operations, with experience in speciality restaurants strongly preferred. Exposure to Michelin-starred or award-winning establishments would be a distinct advantage.</li><li><strong>Italian Restaurant Experience:</strong> Previous experience in an Italian restaurant or Italian speciality dining concept is highly desirable, with a strong understanding of Italian cuisine, regional food traditions, wine, and the service expectations associated with premium Italian dining.</li><li><strong>Financial Acumen:</strong> Demonstrated ability to manage restaurant budgets, control labour and operating costs, maximize revenue, improve average spending, and achieve financial targets.</li><li><strong>Leadership and Communication:</strong> Excellent leadership, interpersonal, organizational, and communication skills, with the ability to motivate a diverse team and maintain high standards in a demanding hospitality environment.</li><li><strong>Food and Beverage Expertise:</strong> Strong knowledge of restaurant service, menu engineering, food and beverage pairing, wine service, guest relations, and contemporary dining trends.</li><li><strong>Technical Proficiency:</strong> Proficiency in restaurant POS systems, reservation platforms, inventory management tools, reporting systems, and Microsoft Office Suite.</li><li><strong>Cultural Awareness:</strong> Strong understanding of international guest expectations and cultural preferences, with familiarity with Middle Eastern dining customs and service considerations considered an advantage.</li><li><strong>Regional Experience:</strong> Previous experience in Bahrain or the wider Middle East is preferred.</li><li><strong>Personal Attributes:</strong> Professional, guest-focused, commercially aware, detail-oriented, and passionate about delivering exceptional hospitality. Demonstrates initiative, adaptability, integrity, and a genuine commitment to team development and continuous improvement.</li><li><strong>Flexibility:</strong> Willingness to work flexible shifts, including evenings, weekends, public holidays, and late-night operations, in line with the needs of a luxury island resort.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<p><br> </p> <p> <strong>What you'll be doing</strong> </p> <p> <strong>Administrative Policies, Records and Procurement</strong> </p> <ul> <li> <p>Follow all relevant administrative policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner</p> </li> <li> <p>Prepare and review operational reports and schedules to ensure accuracy and efficiency</p> </li> <li> <p>Update, follow-up and archive on administrative records of office activities, business transactions, policies and board resolutions</p> </li> <li> <p>Follow up on all matters pertaining to customer/supplier contracts</p> </li> <li> <p>Ensure the periodic replenishment of all stationary and groceries</p> </li> <li> <p>Ensure proper tracking of requisitions, contracts, and orders</p> </li> <li> <p>Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers in coordination with Group Procurement</p> </li> </ul> <p> </p> <p> <strong>Facilities, Events and Travel Coordination</strong> </p> <ul> <li> <p>Oversee corporate events coordination</p> </li> <li> <p>Manage processes to ensure facilities safety and security, housekeeping, parking and recreational facilities management, and all functional areas</p> </li> <li> <p>Coordinate travel schedules including hotel booking, flight bookings and visa arrangements for staff and visitors</p> </li> <li> <p>Coordinate services for events, such as accommodation and transportation, catering, special needs requirements, printing</p> </li> <li> <p>Participate in relevant projects and community activities as and when needed</p> </li> </ul> <p> <strong>Reception</strong> </p> <ul> <li> <p>Manage reception, visitor and telephone services, including answering and forwarding calls, providing information, greeting and directing visitors, maintaining guest reservations and telephone lists, tracking international calls and faxes, monitoring staff whereabouts, and arranging transportation for guests when requested.</p> </li> </ul> <ul> <li> <p>Maintain up-to-date telephone lists</p> </li> </ul> <p> <strong>What you ll need to succeed</strong> </p> <ul> <li> <p>Fluent Arabic and English communication skills, both written and spoken.</p> </li> <li> <p>Strong Microsoft Excel skills, including maintaining trackers, preparing reports and managing administrative data.</p> </li> <li> <p>Fast learner with the ability to adapt quickly to new processes, systems and business requirements.</p> </li> <li> <p>Ability to use AI-enabled productivity tools responsibly to support administrative efficiency, reporting and day-to-day coordination</p> </li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Fluent Arabic and English communication skills, both written and spoken.</p> </li> <li> <p>Strong Microsoft Excel skills, including maintaining trackers, preparing reports and managing administrative data.</p> </li> <li> <p>Fast learner with the ability to adapt quickly to new processes, systems and business requirements.</p> </li> <li> <p>Ability to use AI-enabled productivity tools responsibly to support administrative efficiency, reporting and day-to-day coordination</p> </li> </ul>
<p>Main Objectives To organize the office and provide a full secretarial service to the Chief (Division Head) in order to maintain an efficient and effective workflow for him.</p><p>Main Duties 1. Manage the Chief s daily appointments, meetings, conferences for Chief s and make available all required agendas / documents and subsequently keep records for his prior commitments.</p><p>2. Handle the incoming and outgoing correspondence and documents of Chief s office in strict confidential manner.</p><p>3. Prepare all correspondence and documentation for signature of Chief in accordance with house style and within specific time limits.</p><p>4. Delegate and follow up activities to ensure matters that do not need the Chief s attention, are actioned.</p><p>5. Receive guests to the Chief s office to represent a good image and maintain relations.</p><p>6. Monitor and organize stationery for the Chief s office to ensure adequate supplies are always available.</p><p>7. Make travel arrangements and reservations for the Chief and his guests.</p><p>8. Answer customer queries and complaints and be able to direct them to concerned departments.</p><p>9. Assist the Chief to manage his time, by meeting the staff coming to him and resolving their issues independently, through department concerned or with directives from the Chief.</p><p>10. Monitor and organize the conference rooms schedule.</p><p>11. Act as a Coordinator for the Division to assist in various jobs, such as but not limited to (New joiner induction process, Airport gate passes process, stationery requirements/management, visitors requirements, Duty travels, etc.)</p><p>12. Commute to old Headquarter and airport maintenance offices to execute certain admin and documentation jobs as required.</p><p>13. Undertake any other tasks or duties assigned by the Chief.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience Minimum 5 to 7 years secretarial experience or equivelant office work / office management experience.</p><p>Good command of English and Arabic Languages and ability to undertake self-correspondence, and must be computer literate.</p><p>Must be able to conceptualize with high level of organizational and good inter-personal skills.</p><p>Must be able to work long and flexible hours.</p><p>Qualifications Secretarial Diploma or equivalent including Shorthand writing skills.</p>
<p>POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. #LI-NS1</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Administrative Cashier, BLS - Administration Note: please make sure to mention the following reference when you apply for this position(BLS925_x0001_) by the deadline of 31st May, 2026. Reporting line: Assistant Admin Manager. Responsibilities: Ensure processing of stock allocation, return material authentication, stock rotations, goods return notes (GRN), and filing of all documents related to outbound transactions are completed within the time frame. Input and process sales orders including receipt of customer POs, processing invoices, credit notes and more. Maintain reports and ensure all relevant documents are filed fully for future reference. Facilitate the release and picking of orders through the system. Co-ordinate with the inbound supply chain team to do necessary price changes, stock releases and reservations. Receive, record, and deposit cash from cash sales drivers with the Head Cashier. Prepare petty cash requests and maintain records. Ensure good customer service and on-time deliveries. Check actual stocks against records on a regular basis, maintain accurate records of receipts, landed costs and other information as may be necessary on relevant systems. To apply for this position, please use the form below and mention the reference (BLS925_x0001_) at the beginning of your email. *Your information may be retained and processed for the purpose of this application or future opportunities. By submitting your CV you have confirmed that you have read and accepted our Privacy Policy .</p><p><strong>Desired Candidate Profile</strong></p><div><h3>Your profile:</h3><p>Diploma in accounting, business, administration, or a related field. Willing to accept flexible duty times.</p><h3>Years of experience and other skills:</h3><ul><li>Two or more years of office administration experience.</li><li>Proficiency in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access).</li><li>Knowledge of Oracle ERP is required (full cycle from Sales Order Creation till invoicing).</li><li>Good communication skills - Fluency in English, reading, writing, and speaking is a compulsory pre-requisite.</li><li>Spoken/written Arabic language is desirable.</li><li>Numerate, with basic accounting skills.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Receive and record guests’ reservations and assign tables</li><li>Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas</li><li>Speak with guests to ensure satisfaction with food and service, and attend to complaints</li><li>Order necessary dining room supplies and equipment</li><li>Inspect dining and serving areas and equipment</li><li>Supervise and co-ordinate activities of food and beverage servers and other serving staff</li><li>Maintain financial statements and records.</li><li>Comply to LQA and Forbes standards at all times whilst on duty.</li><li>Perform any other duties as assigned by Management</li></ul><br>Qualifications<br><br><ul><li>Have completed secondary school education.</li><li>Exceptional communication and interpersonal skills.</li><li>Hospitality related Degree or Diploma</li><li>Minimum of 1-2 years’ experience as a waitress/hostess in a five-star hotel</li><li>Advanced levels of Business English</li><li>Proficiency in a second language such as Arabic.</li><li>Excellent food & beverage knowledge</li><li>The ability to work well under pressure.</li><li>Excellent attention to detail</li><li>Experienced in Fire & Life safety systems.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p>Manage and oversee daily restaurant operations to ensure seamless service and exceptional guest satisfaction. Lead, motivate, and develop the front-of-house team to deliver outstanding hospitality and maintain service excellence. Ensure all guests receive personalized, attentive, and professional service throughout their dining experience. Monitor dining room operations to maintain quality, consistency, cleanliness, and presentation standards. Handle guest inquiries, feedback, and service recovery situations in a professional and timely manner. Collaborate closely with culinary and beverage teams to ensure effective communication and flawless service execution. Conduct daily pre-shift briefings and communicate operational updates, menu changes, promotions, and service priorities. Assist in recruiting, onboarding, training, and developing team members to support operational success and career growth. Conduct performance discussions and provide regular coaching and feedback to drive team performance. Create and manage staff schedules in accordance with business levels and labor productivity targets. Monitor restaurant reservations, seating strategies, and table management to maximize guest flow and revenue opportunities. Support the execution of special events, private dining experiences, promotions, and seasonal activations. Monitor inventory levels and assist with ordering and stock control processes as required. Ensure compliance with health, safety, sanitation, and food handling regulations. Maintain knowledge of menu offerings, ingredients, allergens, beverage pairings, and restaurant concepts. Drive revenue through effective upselling, guest engagement, and exceptional service delivery. Monitor financial performance indicators, including sales, labor costs, and operating expenses. Review guest feedback and implement action plans to continuously enhance service quality and guest satisfaction. Ensure adherence to company policies, procedures, and luxury hospitality standards. Support management initiatives aimed at improving operational efficiency, profitability, and employee engagement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum 3-5 years of management experience in fine dining, luxury hospitality, or upscale restaurant operations. Strong knowledge of Asian cuisine concepts and luxury dining service standards preferred. Proven leadership experience with a track record of developing high-performing teams. Strong understanding of restaurant operations, guest experience management, and service excellence. Financial awareness with experience managing labor costs, productivity, and revenue objectives. Excellent communication, interpersonal, and organizational skills. Proficiency in restaurant POS systems and Microsoft Office applications. Ability to work flexible schedules, including evenings, weekends, and public holidays.</p>
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.</p> <p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.</p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
<p>We are looking for a proactive and highly organized <strong>Executive Assistant</strong> to join a dynamic working environment, providing dedicated professional and personal support to a prominent entrepreneur and investor.</p> <p>The role involves managing day-to-day administrative priorities, coordinating schedules and communications, overseeing follow-ups, and supporting ongoing business initiatives and personal matters. The ideal candidate will be a reliable and resourceful individual who can work independently, anticipate needs, manage competing priorities, and ensure that commitments and responsibilities are handled efficiently.</p> <p>This position requires a high level of discretion, attention to detail, and the ability to build a trusted working relationship with the executive.</p> <h4><b>Responsibilities</b></h4> <ul> <li>Manage and coordinate the executive's calendar, meetings, appointments, and scheduling priorities.</li> <li>Monitor and organize incoming communications, highlight important matters, and assist with drafting responses and managing follow-ups.</li> <li>Prepare meeting agendas, briefing materials, and relevant background information ahead of scheduled meetings.</li> <li>Take concise meeting notes, document key decisions, and track action items to ensure timely follow-through.</li> <li>Coordinate business and personal travel arrangements, itineraries, and related logistics.</li> <li>Support the coordination of ongoing business initiatives and projects, tracking progress, deadlines, and outstanding tasks.</li> <li>Maintain organized trackers and dashboards to monitor priorities, commitments, and progress against quarterly and annual objectives.</li> <li>Coordinate with internal and external stakeholders to gather updates, communicate priorities, and ensure tasks are completed on time.</li> <li>Conduct research, prepare summaries, and organize information to support executive decision-making.</li> <li>Assist with personal administrative matters, appointments, reservations, gifts, and other arrangements as needed.</li> <li>Proactively identify pending matters, anticipate upcoming priorities, and address tasks requiring attention.</li> <li>Handle sensitive personal and professional information with the highest level of confidentiality and discretion.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>2 3 years of experience in an Executive Assistant, Personal Assistant, or similar administrative support role.</li> <li>Excellent command of written and spoken English; Arabic proficiency is a strong advantage.</li> <li>Strong organizational and time-management skills, with the ability to prioritize and manage multiple responsibilities effectively.</li> <li>Excellent written and verbal communication skills.</li> <li>Proficiency in Google Workspace and Notion.</li> <li>Familiarity with productivity and project management tools is an advantage.</li> <li>Strong attention to detail and the ability to maintain accurate records and follow up on outstanding matters.</li> <li>Ability to work independently, take initiative, and exercise sound judgment without constant supervision.</li> <li>High levels of professionalism, integrity, discretion, and confidentiality.</li> <li>Adaptability and flexibility when handling changing priorities and both professional and personal responsibilities.</li> <li>Ability to work in a hybrid arrangement, with 2 3 days per week onsite in Bahrain.</li> </ul>
<p><strong>Job description:</strong></p><p><strong>Candidates must be Female and located in Bahrain.</strong></p><p>We are seeking an elegant, customer-focused <strong>Cake Specialist</strong> to join our team at an upscale international restaurant celebrated for its exquisite cakes and premium desserts. In this role, you will <strong>promote, present, and sell our signature cakes</strong> and related products while delivering an exceptional guest experience.</p><p>You will be the face of our cake boutique—engaging customers, showcasing our collections, and assisting with personalized orders and gifting. This is a sales and service-oriented role; no baking or decorating is required.</p><p>This position is ideal for individuals passionate about luxury desserts, hospitality, and sales in a refined and internationally inspired setting.</p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Engagement & Cake Promotion</strong></p><ul><li><p>Greet guests warmly and professionally, creating a welcoming and elegant atmosphere.</p></li><li><p>Present and describe the variety of cakes available, highlighting flavors, ingredients, and special features.</p></li><li><p>Offer recommendations based on guest preferences, occasions, or gifting needs.</p></li><li><p>Encourage pre-orders and seasonal promotions to maximize sales opportunities.</p></li></ul><p><strong>Sales & Customer Service</strong></p><ul><li><p>Manage sales transactions accurately, including cash, card, and digital payments.</p></li><li><p>Handle customer inquiries, special requests, and order coordination with care and efficiency.</p></li><li><p>Resolve any customer concerns promptly and in line with company standards.</p></li><li><p>Support upselling through exceptional product knowledge and enthusiasm for our brand.</p></li></ul><p><strong>Display & Merchandising</strong></p><ul><li><p>Maintain visually appealing cake displays that reflect brand aesthetics and current promotions.</p></li><li><p>Ensure cakes and related products are properly labeled, presented, and replenished as needed.</p></li><li><p>Collaborate with the visual merchandising team to enhance presentation for special occasions or holidays.</p></li></ul><p><strong>Order & Inventory Coordination</strong></p><ul><li><p>Track available cake stock and communicate with the kitchen or production team for updates.</p></li><li><p>Manage order forms, pre-orders, and reservation logs for special events or bulk orders.</p></li><li><p>Assist with periodic stock checks to ensure accurate records and smooth supply flow.</p></li></ul><p><strong>Team & Operational Support</strong></p><ul><li><p>Coordinate with kitchen staff and management to ensure timely cake availability for display and sales.</p></li><li><p>Oversee packaging and gift wrapping of cakes for takeaway or delivery.</p></li><li><p>Follow opening and closing procedures for the retail section, maintaining cleanliness and hygiene standards.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Skills & Qualities</strong></p><ul><li><p><strong>Hospitality-Driven:</strong> Warm, polished, and customer-oriented, with a genuine passion for guest satisfaction.</p></li><li><p><strong>Sales-Focused:</strong> Skilled in promoting premium cakes and identifying upselling opportunities.</p></li><li><p><strong>Product Knowledge:</strong> Interest in cakes, flavors, and presentation, with the ability to convey product stories and uniqueness.</p></li><li><p><strong>Attention to Detail:</strong> Maintains impeccable standards for display, packaging, and service presentation.</p></li><li><p><strong>Professional & Presentable:</strong> Demonstrates elegance, confidence, and grooming suitable for a luxury setting.</p></li><li><p><strong>Organized & Efficient:</strong> Manages multiple customers, orders, and administrative tasks effectively during peak times.</p></li></ul>
<p>JOB SUMMARY Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Maintains productive relationships with stakeholders, including hotel General Managers, sales leaders, franchisees and owners.</p><p>CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Analyzes information, identifies current and potential problems and proposes solutions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period and continually analyzes transient booking patterns. Assists with account diagnostics process and validates conclusions. Maintains accurate reservation system information. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Generates and provides accurate and timely results in the form of reports, presentations, etc. Observes, receives, and otherwise obtains information from all relevant sources. Submits reports in a timely manner, ensuring delivery deadlines. Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share. Analyze STAR information to assist in development of RevPAR Index forecasts. Generates yearly room revenue budget. Managing Revenue Management Strategy Provides critical input to property leaders for development of market sales strategy. Provides revenue management functional expertise and leadership to general managers and property leadership teams Implements and evaluates revenue tests. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Assists hotels with pricing and provides input on business evaluation recommendations. Provides recommendations to improve effectiveness of revenue management processes. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Building Successful Relationships Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Communicates market direction to revenue management, sales and hotel leaders. Develops constructive and cooperative working relationships with others, and maintains them over time. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders. Additional Responsibilities Informs and/or updates executives, peers and subordinates on relevant information in a timely manner. Enters, transcribes, records, stores, or maintains information in written or electronic form. Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</p>
Receive email alerts for Ticket Agent Jobs in Bahrain jobs
You can cancel your email alert at anytime