Sales Manager Jobs in Bahrain
197 Jobs Found
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<span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding & Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account & Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination & Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth & Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting & Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer & Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>
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<span>Construction Project Manager – Marine Division: Nass Contracting Location: Bahrain Role Summary The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards.<br> The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out.<br> The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.<br> Key Responsibilities Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.<br> Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.<br> Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.<br> Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.<br> Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.<br> Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.<br> Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.<br> Review and approve project methodologies, work plans, method statements, and construction sequences.<br> Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.<br> Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.<br> Administer contracts, evaluate variations, manage claims, and support commercial negotiations.<br> Identify opportunities for value engineering and continuous process improvement.<br> Conduct regular project review meetings and ensure timely resolution of technical and operational issues.<br> Oversee project commissioning, handover, documentation, and successful project close-out.<br> Qualifications and Skills Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.<br> Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.<br> Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.<br> Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.<br> Proficiency in project management software such as Primavera P6 and Microsoft Project.<br> Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.<br> Excellent leadership, communication, negotiation, and stakeholder management skills.<br> Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.<br> Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.<br></span> </div>
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<strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel. </p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment. </p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast. </p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand. </p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan. <br></p><br><p><strong>KEY RESPONSIBILITIES</strong> </p><br><p><strong>Leadership: </strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy. </p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE. </p><br></li></ul><p><strong>Strategy & planning: </strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval. </p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador. </p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP. </p><br></li><li><p>Delivery of commercial plan and achieving sales targets. </p><br></li><li><p>Continuous evolve RevPAR and RGI. </p><br></li><li><p>Achieving target quality scores (Medallia & Quality Audit). </p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc. </p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments. </p><br></li><li><p>Achieving and evolving the Wyndham Green certification. </p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality. <br></p><br></li></ul><p><strong>Quality </strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance. </p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance. <br></p><br></li></ul><p><strong>Human Resources </strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital. </p><br></li></ul><ul><li><p>The GM will role model the service culture values. </p><br></li></ul><p><strong>Hotel Opening </strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path </p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners. </p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>
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About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede</p><br><p>The Finance Manager will be overall responsible for the strategic planning, implementation, management, and running of all finance activities for Bede, including business planning, budgeting, forecasting, financial reporting, and financial operations, as well as providing commercial insight and recommendations across the business to achieve business plan targets. The role covers Bede’s full product portfolio — including microfinance, credit cards, remittances, and future products such as insurance, investment, and wallet services — reporting jointly to the Bede CEO and the Zain Bahrain CFO.</p><br><p>The role is accountable for sound financial management, regulatory compliance with Central Bank of Bahrain requirements, and providing data-driven insight to support business decision-making. Working closely with Business, Technology, and Operations teams, the Finance Manager will evaluate product-level financial performance, optimize costs, assess technology and app investment opportunities, and support the growth of Bede’s finance function as the business scales.</p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>BSc/BA in Accounting, Finance, or a relevant field; a professional accounting qualification (CA, CPA, ACCA, or CMA) is required.</span></p><br></li><li><p><span>6+ years of progressive experience in finance, financial planning & analysis, or a related field, ideally within fintech, banking, or financial services.</span></p><br></li><li><p><span>Proven track record in budgeting, financial performance review, and cost management within a fast-paced or growth-stage business.</span></p><br></li><li><p><span>Experience working with or alongside product teams to assess financial viability of new products or features is a strong advantage.</span></p><br></li><li><p><span>Central Bank of Bahrain (CBB) regulatory reporting experience and exposure to ERP system integrations are strong advantages.</span></p><br></li></ul> <br> <br><br> Responsibilities <br> <p><b><span>1. Financial Management & Controls</span></b></p><br><ul><li><p><span>Manage all financial aspects of Bede, including budgeting, forecasting, financial analysis, and reporting.</span></p><br></li><li><p><span>Develop and implement financial policies, procedures, and controls to ensure proper financial management and compliance with regulatory requirements.</span></p><br></li><li><p><span>Lead the annual and monthly budgeting process, working with the Director of Business and product/function leads to build realistic, achievable financial plans.</span></p><br></li><li><p><span>Conduct regular business performance reviews, tracking actual results against budget across all products and functions, and reporting variances with clear commentary.</span></p><br></li></ul><p><b><span>2. Strategic Planning & Commercial Insight</span></b></p><br><ul><li><p><span>Collaborate with the senior management team to develop and implement Bede’s financial strategies and long-term financial plans.</span></p><br></li><li><p><span>Provide financial insights and recommendations to support business decision-making and drive the company’s growth and profitability.</span></p><br></li><li><p><span>Provide financial forecasts and scenario analysis to support strategic decision-making by the CEO and Zain Bahrain CFO.</span></p><br></li></ul><p><b><span>3. Product-Level Financial Oversight</span></b></p><br><ul><li><p><span>Own the financial analysis and performance tracking of Bede’s product portfolio, including current products - micro finance, credit cards, and remittances - and future products as they launch, including insurance, investment options, wallet services, and other financial products.</span></p><br></li><li><p><span>Build and maintain product-level financial models to assess profitability, cost-to-serve, and revenue contribution for each product line.</span></p><br></li><li><p><span>Work with the Director of Business and product teams to evaluate the financial viability of new product launches and enhancements before go-to-market.</span></p><br></li></ul><p><b><span>4. Regulatory Compliance</span></b></p><br><ul><li><p><span>Ensure compliance with all relevant laws, regulations, and guidelines set by the Central Bank of Bahrain.</span></p><br></li><li><p><span>Stay updated on regulatory changes and communicate updates to the management team.</span></p><br></li><li><p><span>Prepare and submit financial reports and statements to regulatory authorities as required.</span></p><br></li></ul><p><b><span>5. Financial Reporting</span></b></p><br><ul><li><p><span>Oversee the preparation and presentation of accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and other financial performance indicators.</span></p><br></li><li><p><span>Prepare monthly, quarterly, and annual financial reports for the Bede CEO and Zain Bahrain CFO, ensuring accuracy, consistency, and timeliness.</span></p><br></li><li><p><span>Provide financial analysis and insights to support management decision-making.</span></p><br></li></ul><p><b><span>6. Risk Management</span></b></p><br><ul><li><p><span>Identify and analyze financial risks and implement appropriate risk mitigation strategies.</span></p><br></li><li><p><span>Develop and monitor key financial metrics and indicators to assess the company’s financial health and identify potential risks and opportunities.</span></p><br></li></ul><p><b><span>7. Expense Optimization & Technology Investment Evaluation</span></b></p><br><ul><li><p><span>Review and analyze Bede’s operating expenses on an ongoing basis, identifying opportunities for cost optimization without compromising business growth or customer experience.</span></p><br></li><li><p><span>Assess the financial business case for Bede app technology investments, including new features, infrastructure upgrades, and platform enhancements, with clear ROI tracking post-implementation.</span></p><br></li><li><p><span>Partner with department heads to instill financial discipline and ensure spending remains aligned with approved budgets.</span></p><br></li></ul><p><b><span>8. Data Analysis & Financial Insight</span></b></p><br><ul><li><p><span>Use data analysis to identify trends, risks, and opportunities across Bede’s financial and operational performance.</span></p><br></li><li><p><span>Develop financial dashboards and reporting tools that give management clear, timely visibility into business performance.</span></p><br></li><li><p><span>Translate complex financial data into clear, actionable insights for non-financial stakeholders across the business.</span></p><br></li></ul><p><b><span>9. Team Leadership</span></b></p><br><ul><li><p><span>Lead and manage the finance team as it is built out over time, including hiring, training, performance management, and professional development.</span></p><br></li><li><p><span>Foster a culture of collaboration, accountability, and continuous improvement within the finance function.</span></p><br></li></ul><p><b><span>10. Stakeholder Management</span></b></p><br><ul><li><p><span>Build and maintain strong relationships with internal and external stakeholders, including the Central Bank of Bahrain, internal and external auditors, tax authorities, and other regulatory bodies.</span></p><br></li><li><p><span>Act as the primary financial point of contact between Bede and the Zain Bahrain CFO’s office, ensuring alignment on reporting standards and financial governance.</span></p><br></li><li><p><span>Represent the company in financial matters and participate in industry forums and events as required.</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<p><h4>About Apex</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>The Role</h4>
<p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Private Equity funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p>
<h4>Responsibilities will include:</h4>
<ul>
<li>Manage production of client quarterly and annual reporting and related accounting activities</li>
<li>Perform reviews of client quarterly and annual reporting and related accounting activities</li>
<li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li>
<li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li>
<li>Review of annual financial statements</li>
<li>Oversee clients' audit process</li>
<li>Calculation and processing of fund capital calls and distributions</li>
<li>Build excellent working relationships with clients</li>
<li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li>
<li>Review and recommend changes to client deliverable processes</li>
<li>Review, recommend and implement agreed changes to accounting procedures</li>
<li>Keep up to date with changes to accounting standards and regulatory requirements</li>
<li>Follow company procedure at all times</li>
<li>Collaborate with team members to ensure timely completion of deliverables</li>
<li>Provide cover to team members if required</li>
<li>Manage the set-up process of the accounting functions for new funds</li>
<li>Perform investor AML-related risk assessments and due diligence checks</li>
<li>Perform periodic review of investor AML/LYC files</li>
<li>Review FATCA/CRS returns and oversee filing process</li>
<li>Address client and investor queries</li>
<li>Ensure regulatory and tax filings are completed on time</li>
<li>Act in accordance with the Apex Code of Conduct</li>
<li>Deliver the Apex Client Charter</li>
</ul>
<h4>Skills Required:</h4>
<ul>
<li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li>
<li>Knowledge of Private Equity fund structures and the fund administration industry</li>
<li>Understands regulatory requirements of Private Equity funds</li>
<li>Knowledge of e-Front / Yardi Voyager preferred</li>
<li>Professional degree in accounting or finance</li>
<li>Quick to grasp and implement knowledge</li>
<li>Strong MS Office skills including Word, Excel, PowerPoint</li>
<li>Excellent interpersonal and written communications skills</li>
<li>Proactive team player with a positive attitude towards problem resolution with strong attention to detail</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Ability to multi-task and manage projects</li>
</ul>
<h4>What you will get in return:</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory</li>
<li>The ability to define processes to drive innovation and have a tangible impact on the business</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li>
<li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li>
<li>Opportunity to work with a diverse, agile and global team</li>
<li>The opportunity to innovate, bring discipline and really make a difference</li>
</ul>
<h4>Additional information:</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<h4>Disclaimer:</h4>
<p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times. Ensure all reservations are accurately actioned within the same working day To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p><p><strong>Desired Candidate Profile</strong></p><p>English Language - Fluency is required</p><p>Knowledge of the Arabic language is an advantage</p><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><p>Excellent telephone presentation, sales skills, and ability to sell is a plus</p><p>Highly interactive and people-friendly attitude</p><p>Knowledge of Opera PMS is mandatory</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p><b>Job Overview: </b>We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.</p><p>The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved.</p><p>Key Responsibilities</p><ul><li>Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.</li><li>Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.</li><li>Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.</li><li>Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.</li><li>Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.</li><li>Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.</li><li>Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of proven experience in event operations, specializing in both mega and small events.</li><li>Bachelor's degree in Event Management, Business Administration, or a related field.</li><li>Technical background in software, hardware, or network is a significant advantage.</li><li>Strong understanding and experience in managing ticketing operations as a part of the event scope.</li><li>Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.</li><li>Experience in working on F1 events or any international events is a significant advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Manager will be the driving force behind our customer acquisition and market expansion strategies. You will be responsible for identifying, prospecting, and onboarding a diverse portfolio of clients, ranging from retail user networks and High-Net-Worth Individuals (HNWIs) to institutional investors, family offices, and corporate partners.</p><p>Key Responsibilities</p><p>Institutional & Corporate Growth (B2B)</p><ul><li>Identify and pitch to institutional clients, including hedge funds, family offices, asset managers, and proprietary trading firms in Bahrain and the wider GCC.</li><li>Onboard corporate clients seeking corporate crypto treasury solutions, payment gateways, or OTC trading services.</li><li>Develop relationships with liquidity providers and market makers to enhance exchange depth.</li><li>Manage the end-to-end B2B sales cycle, from initial outreach and platform demonstration to contract negotiation and successful onboarding.</li></ul><p>Retail & High-Net-Worth Individual (HNWI) Expansion (B2C)</p><ul><li>Collaborate with the marketing team to design and execute high-impact retail user acquisition campaigns, referral programs, and affiliate networks.</li><li>Build a pipeline of HNWIs and VIP traders, offering them white-glove onboarding and tailored VIP account services.</li><li>Attend and represent the exchange at local and regional blockchain, fintech, and financial networking events to drive brand awareness and user adoption.</li></ul><p>Strategic Partnerships & Ecosystem Building</p><ul><li>Forge strategic alliances with traditional financial institutions (banks, payment processors) in Bahrain to create fiat on/off ramp synergies.</li><li>Partner with regional blockchain projects, web3 communities, and influencers to funnel traffic to the exchange.</li><li>Cross-sell exchange products, including staking, yield generation, and API integration, maximizing the lifetime value of acquired partners.</li></ul><p>Market Intelligence & Compliance</p><ul><li>Act as the voice of the customer, gathering feedback across all segments to inform the product roadmap and user experience enhancements.</li><li>Ensure all business development activities strictly adhere to the Central Bank of Bahrain s (CBB) Crypto-Asset Module and local AML/KYC regulations.</li><li>Track and report on KPIs, conversion rates, and pipeline health using CRM software (e.g., Salesforce, HubSpot).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8+ years of proven success in Business Development, B2B Sales, or Partnerships.</li><li>At least 1-2 years specifically within the cryptocurrency, blockchain, or fintech space (Preffered).</li><li>An existing, warm network of institutional players, family offices, or HNWI clients in Bahrain and the GCC region is a massive advantage.</li><li>Deep understanding of digital assets, spot/margin trading, OTC desks, APIs, and the broader Web3 ecosystem.</li><li>Familiarity with the financial regulatory landscape in Bahrain (CBB) and the MENA region.</li><li>Exceptional presentation, negotiation, and communication skills.</li><li>Ability to explain complex technical and financial concepts to both retail novices and sophisticated institutional traders.</li><li>Fluent in English (Arabic is highly preferred to engage local markets effectively).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose Lead and manage the organization s cyber security operations, vulnerability management, cloud and infrastructure security, and security automation activities by implementing effective security controls, ensuring compliance with cyber security standards, strengthening threat detection and incident response capabilities, and embedding secure practices across technology operations to safeguard organizational systems, applications, and information assets.</p><p>Roles & Responsibilities</p><ul><li>Conduct thorough security audits to identify vulnerabilities and implement actionable improvements.</li><li>Develop and enforce robust Privilege Access Management (PAM) strategies to protect sensitive resources.</li><li>Create and maintain Security Hardening Guidelines in compliance with CIS or SITG Benchmarks, ensuring secure configurations across all systems.</li><li>Design and deploy automated processes for cybersecurity tasks using Python scripting.</li><li>Manage the organization s Vulnerability Management Program, including regular scanning, assessment, remediation, and reporting.</li><li>Implement and oversee Security Automation processes to streamline threat detection, incident response, and compliance checks.</li><li>Continuously monitor security systems to detect, respond to, and resolve potential incidents promptly.</li><li>Respond to cybersecurity incidents with effective containment, resolution, and detailed after-action reporting.</li><li>Collaborate with IT, DevOps, and other teams to embed security practices into all phases of the SDLC.</li><li>Monitor and maintain security tools such as SIEM, IDS/IPS, DLP, and endpoint protection solutions.</li><li>Oversee the design, implementation, and management of security architectures for cloud-based and on-premise infrastructures.</li><li>Perform periodic reviews of firewall configurations, user access controls, and other security mechanisms to optimize protection.</li><li>Maintain the organization s cybersecurity framework and ensure alignment with industry standards and regulations.</li><li>Proactively evaluate and deploy emerging cybersecurity technologies to mitigate evolving threats.</li><li>Act as the primary contact for security incidents and collaborate with external teams for escalated support.</li><li>Provide leadership in implementing threat intelligence strategies, ensuring continuous improvement of the organization's security posture.</li></ul><p>Skills & Technologies Required</p><ul><li>Threat Detection and Response using any of these tools (Microsoft Defender XDR, Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Defender for Endpoint).</li><li>Vulnerability Management using any of these tools (Nessus, Qualys, OpenVAS).</li><li>privilege Access Management (PAM) using any of these tools (Wallix, CyberArk, BeyondTrust).</li><li>Security Automation and Orchestration using any of these tools (Python, Splunk Phantom, Cortex XSOAR, Azure Sentinel ).</li><li>DevSecOps using any of these tools (SonarQube, GitHub Actions, AWS CodePipeline).</li><li>Security Hardening and Compliance using any of these tools (CIS Benchmarks, SITG Benchmarks, Qualys Policy Compliance).</li><li>Cloud Security using any of these tools (AWS Security Hub, Azure Security Center, Microsoft Defender for Cloud).</li><li>Network Security using any of these tools (Palo Alto Networks, Fortinet, Cisco ASA, Snort, Suricata).</li><li>Endpoint Security using any of these tools (Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field (Master s degree preferred).</li><li>Relevant certifications such as CISSP, CISM, CEH, CompTIA Security+, or equivalent.</li><li>A minimum of 6 years of experience in the related field.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following:</p><p>Assist supervisors with management issues and Heartist development</p><p>Attend professional conferences and professional development seminars</p><p>Accommodate VIP guest preferences and special requests</p><p>Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.</p><p>Review hotel occupancy forecasts and recreation schedules</p><p>Assist with guest relations and scheduling when necessary</p><p>Handle emergency situations with urgency and discretion</p><p>Assign job tasks to recreation personnel as suited to their position and ability</p><p>Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy</p><p>Check that all areas of the recreation are set as per the standard operating manual</p><p>Evaluate operations and procedures and implement improvements</p><p>Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items.</p><p>Efficiently manage retail inventories and stock keeping units movement</p><p>Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities</p><p>Address all damages and repairs</p><p>Maintain a clean and well organized back stock area</p><p>Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel</p><p>Excellent communication and organizational skills</p><p>Strong interpersonal and problem solving abilities</p><p>Highly responsible & reliable</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</p><p>You have built teams and led cross-functional projects at scale.</p><p>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</p><p>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>You can inspire several teams and stakeholders to rally behind a mission.</p><h2>Language skills:</h2><p>Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly. </li><li>Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards. </li><li>Ensures that projects/department milestones/goals are met and within budget. </li><li>Organizing workflow and ensuring that associates understand their duties or delegated tasks. </li></ul><br>Qualifications<br><br><ul><li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level. </li><li>Good working knowledge of MS Excel, Word, & Powerpoint. </li><li>High Degree of professionalism with sound human resources management and business acumen capabilities. </li></ul><br>Additional Information<br><br><ul><li>English and conversational Arabic /Hindi </li><li>Team player and dedication </li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>*Job Purpose:</p><p>The accountant is responsible for managing human resources and administrative tasks. This role involves overseeing recruitment, employee relations, and ensuring compliance with labour laws. It is also responsible for ensuring that all government related tasks pertaining to new and pre-existing employees are completed on time and the organization remains up to date with legal regulations.</p><p>*Key Responsibilities:</p><p>Recruitment and Onboarding</p><p>‒ Manage the recruitment process, including job postings, screening resumes, and conducting interviews.</p><p>‒ Facilitate the onboarding process for new employees, ensuring a smooth transition into the organization.</p><p>Employee Relations</p><p>‒ Serve as a point of contact for employee inquiries and concerns.</p><p>‒ Promote a positive work environment and address employee issues promptly and effectively.</p><p>Performance Management</p><p>‒ Assist in the development and implementation of performance appraisal systems.</p><p>‒ Support managers in conducting performance reviews and providing feedback.</p><p>Training and Development</p><p>‒ Identify training needs and organize orientation and professional development programs.</p><p>‒ Maintain training records and monitor employee participation.</p><p>Policy Development and Compliance</p><p>‒ Develop, implement, and update HR policies and procedures to ensure compliance with labor laws and regulations.</p><p>‒ Ensure that employees are informed about HR policies and benefits.</p><p>Payroll</p><p>‒ Support payroll processing and maintain accurate employee records.</p><p>Employee Records Management:</p><p>‒ Maintain accurate and up-to-date employee records, including personal information, employment contracts, and performance evaluations.</p><p>Administrative Support</p><p>‒ Oversee general office administration, including facilities management and office supplies.</p><p>‒ Maintain and update employee records and databases.</p><p>Government Relations</p><p>‒ Process, forward and collect legal documents related to government & LMRA transactions (work visa, work permit, etc.).</p><p>‒ Work with agents for completion of tasks.</p><p>Reporting and Analysis</p><p>‒ Prepare HR & Admin related reports and metrics for management review.</p><p>Assist in analyzing employee data to inform HR strategies.</p><p>*Key Performance Indicators (KPI’s):</p><p>‒ Recruitment & Employee onboarding efficiency</p><p>‒ Employee Records Accuracy</p><p>‒ Compliance with Laws & Regulations</p><p>‒ Timeliness of Payroll Processing</p><p>‒ # of Government Violations</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience:</p><p>‒ Bachelor’s degree in HR and/or business.</p><p>‒ Min 5 years’ experience in related sector</p><p>*Skills:</p><p>‒ Strong knowledge of HR practices and labor laws.</p><p>‒ Excellent communication and interpersonal skills.</p><p>‒ Proficient in HR software and Microsoft Office Suite.</p><p>‒ Strong organizational skills and attention to detail.</p><p>‒ Ability to handle sensitive information with confidentiality.</p><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Maintenance Manager is responsible for leading and managing all maintenance activities across the manufacturing facility to ensure maximum equipment reliability, operational efficiency, safety, and production continuity. The role oversees preventive, predictive, and corrective maintenance programs for production machinery, utilities, and facility infrastructure, with a strong focus on minimizing downtime, optimizing maintenance costs, and supporting continuous improvement initiatives within a cable manufacturing environment.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Maintenance Management</strong></p><ul><li><p>Develop and implement maintenance strategies, policies, and procedures to ensure equipment reliability and operational excellence.</p></li><li><p>Lead and manage preventive, predictive, and corrective maintenance programs across all plant equipment and facilities.</p></li><li><p>Ensure timely response and resolution of equipment breakdowns to minimize production downtime.</p></li><li><p>Monitor equipment performance and establish maintenance KPIs to drive continuous improvement.</p></li><li><p>Oversee maintenance planning, scheduling, and resource allocation.</p></li></ul><p><strong>Asset Reliability & Continuous Improvement</strong></p><ul><li><p>Implement reliability-centered maintenance (RCM) and root cause analysis (RCA) methodologies.</p></li><li><p>Analyze equipment failures and develop corrective actions to prevent recurrence.</p></li><li><p>Lead initiatives to improve equipment availability, efficiency, and lifespan.</p></li><li><p>Support Lean Manufacturing, TPM (Total Productive Maintenance), and continuous improvement projects.</p></li></ul><p><strong>Cable Manufacturing Equipment Oversight</strong></p><ul><li><p>Ensure proper maintenance of cable manufacturing equipment including:</p><ul><li><p>Wire drawing machines</p></li><li><p>Stranding machines</p></li><li><p>Extrusion lines</p></li><li><p>Armoring machines</p></li><li><p>Cabling and laying-up machines</p></li><li><p>Testing and quality control equipment</p></li></ul></li><li><p>Ensure utilities such as compressors, chillers, HVAC systems, generators, and power distribution systems are maintained effectively.</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Lead, mentor, and develop maintenance engineers, supervisors, technicians, and contractors.</p></li><li><p>Establish performance objectives and conduct regular performance evaluations.</p></li><li><p>Identify training needs and ensure continuous technical development of maintenance personnel.</p></li><li><p>Promote a culture of accountability, safety, and teamwork.</p></li></ul><p><strong>Budget & Cost Control</strong></p><ul><li><p>Prepare and manage the annual maintenance budget.</p></li><li><p>Control maintenance costs while ensuring equipment reliability and safety.</p></li><li><p>Monitor spare parts inventory and optimize stock levels.</p></li><li><p>Evaluate and negotiate contracts with external service providers and suppliers.</p></li></ul><p><strong>Health, Safety & Compliance</strong></p><ul><li><p>Ensure compliance with company HSE policies and local regulatory requirements.</p></li><li><p>Promote safe maintenance practices and enforce lockout/tagout (LOTO) procedures.</p></li><li><p>Support audits, inspections, and certification requirements.</p></li><li><p>Ensure compliance with ISO standards and other applicable industry regulations.</p></li></ul><p><strong>Project Management</strong></p><ul><li><p>Lead plant maintenance-related capital projects, upgrades, and equipment installations.</p></li><li><p>Coordinate with production, engineering, procurement, and quality departments.</p></li><li><p>Participate in commissioning and start-up activities for new machinery and production lines.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related discipline.</p></li><li><p>Master's degree is an advantage.</p></li><li><p>Professional certifications such as CMRP, PMP, or Maintenance Management certifications are preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 10–15 years of maintenance experience within a manufacturing environment.</p></li><li><p>At least 5 years in a senior maintenance leadership role.</p></li><li><p>Experience in cable manufacturing, metals, heavy industry, or continuous-process manufacturing is highly preferred.</p></li><li><p>Proven experience managing large maintenance teams and complex industrial assets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Develop and implement comprehensive quality assurance and control strategies aligned with business objectives and industry best practices.</li><li>Oversee the creation and execution of rigorous testing plans, validation protocols, and inspection procedures.</li><li>Champion customer satisfaction by ensuring products and services consistently meet or exceed expectations.</li><li>Stay abreast of emerging quality trends, technologies, and regulatory changes, proactively adapting strategies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong understanding of industry-specific regulations and compliance standards relevant to the manufacturing or service sector.</li><li>Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making.</li><li>Excellent leadership, team-building, and interpersonal communication abilities.</li><li>Ability to thrive in a fast-paced, dynamic environment, demonstrating resilience and adaptability.</li></ul><p></p></section>