Real Estate Sales Jobs in Bahrain
693 Jobs Found
Hilton Luxor Resort & Spa
Bahrain - Bahrain
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a restaurant general manager - CLAW BBQ, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Lead daily operations:</strong> Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li>
<li><strong>Deliver exceptional guest experiences:</strong> Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.</li>
<li><strong>Inspire and develop the team:</strong> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.</li>
<li><strong>Drive revenue growth:</strong> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.</li>
<li><strong>Recruit and onboard talent:</strong> Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
Hilton Luxor Resort & Spa
Bahrain - Bahrain
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a restaurant manager - CLAW BBQ, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<li><strong>Lead daily operations:</strong> Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li>
<li><strong>Deliver exceptional guest experiences:</strong> Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.</li>
<li><strong>Inspire and develop the team:</strong> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.</li>
<li><strong>Drive revenue growth:</strong> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.</li>
<li><strong>Recruit and onboard talent:</strong> Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
CS and Pricing - Imports CREATIVE TALENT HUMAN RESOURCES CONSULTANCY
Logistics, Supply Chain & Procurement
CREATIVE TALENT HUMAN RESOURCES CONSULTANCY
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Greetings,</p><br><p>We are currently hiring on behalf of our client, a leading freight forwarding organisation based in the UAE which has started a new setup in Bahrain. Our client is a well-established Indian firm in the <strong>international maritime and aviation industries,</strong> with over three decades of experience supporting global logistics through air freight, ocean freight, road transportation, project logistics. We are looking for an experienced and customer-focused professional for the following position:</p><br><p><strong>Position: Customer Service Executive (Pricing Executive) – Air & Sea Imports</strong></p><p><strong>Location:</strong> Bahrain</p><br><p><strong>Candidate Requirements:</strong></p><ul><li><p>Must be currently based in the Bahrain </p></li><li><p>Mandatory experience in Air & sea imports and Pricing within a freight forwarding company in the Bahrain</p></li><li><p>Strong customer service, communication, and coordination skills.</p></li><li><p>Proactive, aggressive, and customer service-orientated approach</p><br></li></ul><p><strong>Key Responsibilities:</strong></p><p>Request and negotiate ocean, air, and land freight rates with global shipping lines, airlines, co-loaders, and overseas agents.</p><br><p><strong>Quotation Preparation</strong>: Calculate comprehensive landed costs—including freight charges, local port fees, customs clearance, and trucking—to deliver accurate and timely quotes to clients or the internal sales team. </p><br><p><strong>Working Schedule:</strong></p><ul><li><p>6 days per week/Alternate Saturdays off</p></li></ul><p>If you are interested, please send your updated <strong>Word CV</strong> along with the following details:</p><ul><li><p>Current Salary/</p></li><li><p>Current Benefits/ </p></li><li><p>Expected Salary/Expected Benefits</p></li><li><p>Notice Period</p></li><li><p>Reason for Change</p></li></ul><br><p>Please send your application/<strong>Feel</strong> free to contact me: <strong>WhatsApp:</strong> +971 54 74 16 711</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidate with min 2 yr exp in pricing and imports from freight forwarding in Bahrain </p><p>Candidate must be based in Bahrain </p><p></p></section>
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Passionate about football (soccer) and entrepreneurship?<br> Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Bahrain.<br> This is not a traditional role — it is designed for individuals who want to build, operate, and grow their own venture.<br> It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.<br> Is This You?<br> As a next step, please visit www.<br>strangersoccer.<br>com — especially the “Bring Stranger Soccer to your City” section — to learn more about this opportunity.<br> If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest.<br> We also encourage you to download and explore the Stranger Soccer mobile app.<br> Key Responsibilities Launch and bring the Stranger Soccer brand to life in your assigned city Build, train, and manage a small core team (2–3 people), along with freelance Official Hosts (game hosts) Source and secure quality venues and time slots to host games Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base Manage game operations to ensure a consistently great customer experience that drives repeat participation Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology What We’re Looking For A strong passion for football and connection to your local football community Experience in business, management, or customer-facing roles An entrepreneurial mindset (prior startup or business experience is a plus) Ownership mentality with the drive to build and scale a business locally A results-driven attitude — earnings are directly tied to your performance, effort, and business success About Stranger Soccer Football is the world’s most popular sport, with over 3.<br>5 billion fans across 200+ countries — yet many people don’t play regularly.<br> Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.<br> Through our mobile app, players can browse games, book instantly, and show up to play.<br> Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run.<br> We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.<br> Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.<br> Our Mission To make playing football as easy as going for a jog.<br> Our Vision A world in which playing football is as popular and widespread as watching football.<br> Think you have what it takes?<br> We’d love to hear from you.<br></span> </div>
Bahrain
Bahrain - Bahrain
<p><h4>About the role</h4>
<p>We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue. This is not a support-only role.</p>
<p>You will:</p>
<ul>
<li>Manage a portfolio of accounts</li>
<li>Drive onboarding and adoption</li>
<li>Identify risks early and prevent churn</li>
<li>Own renewals and expansion opportunities</li>
</ul>
<p>If you think in terms of retention, expansion, and client value — this role is built for you.</p>
<h4>What you’ll own</h4>
<p><strong>1. Onboarding & product adoption</strong><br>
Lead onboarding and define success criteria<br>
Configure accounts and deliver training<br>
Ensure smooth implementation<br>
Track early adoption and close gaps</p>
<p><strong>2. Account & relationship management</strong><br>
Manage 20–40 client accounts<br>
Act as the primary point of contact<br>
Build strong relationships with stakeholders<br>
Conduct regular check-ins and strategic calls</p>
<p><strong>3. Proactive client engagement</strong><br>
Monitor usage via:<br>
Gainsight<br>
ChurnZero<br>
Totango<br>
Identify at-risk accounts early<br>
Execute re-engagement playbooks<br>
Deliver Quarterly Business Reviews (QBRs) aligned with ROI</p>
<p><strong>4. Support coordination & escalation</strong><br>
Triage client issues and escalate internally<br>
Work with product/technical teams for resolution<br>
Ensure issues are fully resolved and clients are satisfied</p>
<p><strong>5. Revenue growth & retention</strong><br>
Identify upsell and cross-sell opportunities<br>
Collaborate with sales teams on expansion<br>
Own renewal pipeline and timelines<br>
Prepare contracts and ensure smooth renewals</p>
<p><strong>6. Reporting & feedback loop</strong><br>
Track and report:<br>
Client health<br>
Usage metrics<br>
Renewal status<br>
Capture client feedback and share with product teams<br>
Improve overall customer experience</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>You think in revenue (retention + expansion), not just support</li>
<li>You’re a strong communicator with executive presence</li>
<li>You balance client advocacy and business outcomes</li>
<li>You’re proactive — not reactive</li>
<li>You can manage multiple accounts without dropping the ball</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–3+ years in:
<ul>
<li>Customer success</li>
<li>Account management</li>
<li>Client-facing roles</li>
</ul>
</li>
<li>Experience with:
<ul>
<li>Salesforce or HubSpot</li>
<li>CS platforms (e.g., Gainsight, ChurnZero, Totango)</li>
</ul>
</li>
<li>Strong presentation skills (QBRs, demos, client reviews)</li>
<li>Proven ability to:
<ul>
<li>Manage accounts</li>
<li>Drive renewals</li>
</ul>
</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>3–5 years CSM/AM experience with revenue targets</li>
<li>SaaS, B2B tech, or professional services background</li>
<li>Familiarity with:
<ul>
<li>NPS / CSAT</li>
<li>Customer health scoring</li>
</ul>
</li>
<li>Experience creating:
<ul>
<li>Playbooks</li>
<li>Client decks</li>
<li>Case studies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review dashboards for:
<ul>
<li>At-risk accounts</li>
<li>Growth opportunities</li>
</ul>
</li>
<li>Conduct client calls (onboarding, check-ins, QBRs)</li>
<li>Coordinate internally with:
<ul>
<li>Support</li>
<li>Product</li>
<li>Sales</li>
</ul>
</li>
<li>Track renewals and expansion opportunities</li>
<li>Update CRM and health scores</li>
<li>Prepare insights and recommendations</li>
</ul>
<p>In short: You ensure customers see value, stay, and grow.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Net Revenue Retention (NRR) ? 100%</li>
<li>Renewal rate 90–95%</li>
<li>Expansion / upsell revenue</li>
<li>Client health score improvement</li>
<li>NPS / CSAT performance</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct ownership of revenue retention + growth</li>
<li>High-impact role across product, sales, and customer experience</li>
<li>Strong exposure to client strategy and decision-making</li>
<li>Opportunity to build long-term client relationships</li>
<li>Remote flexibility with structured expectations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview</li>
<li>Practical task (QBR / account strategy scenario)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re someone who:</p>
<ul>
<li>Builds strong client relationships</li>
<li>Thinks in retention and expansion</li>
<li>Drives outcomes, not just activity</li>
</ul>
<p>This role is a strong fit.</p></p><p></p>
Pavago
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding & Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account & Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination & Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth & Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting & Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer & Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>
Bahrain - Manama
<p>ROLE SUMMARY We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p><b><br></b></p><p><b>WHAT S ON YOUR PLATE?</b></p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li><li>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</p><p>You have built teams and led cross-functional projects at scale.</p><p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</p><p>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>You can inspire several teams and stakeholders to rally behind a mission.</p><p>Language skills: Fluent English and Arabic would be highly advantageous.</p>
Bahrain - Manama
<p>We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>WHAT S ON YOUR PLATE?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment:</p><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul><p>Price:</p><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous.</p>
Bahrain - Manama
<p>We re looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>WHAT S ON YOUR PLATE?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment:</p><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul><p>Price:</p><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous.</p>
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Role Summary Own and accelerate growth for talabat Bahrain across Food (Restaurants) and Q-Commerce (QC) by driving ROI-positive campaigns, an always-on seasonal calendar, and best-in-class lifecycle marketing. You ll grow MAU, acquire and reactivate users, and generate demand through sharp customer segmentation, data-driven CRM, and performance marketing while coaching a high-performing team. Key Responsibilities Campaigns & Seasonal Calendar Plan and execute the Food & QC annual seasonal calendar (Ramadan, Back-to-School, National Days, sports moments, etc.) with clear hypotheses, budgets, and ROI targets. Build campaign playbooks and A/B tests (offers, creatives, channels, landing flows) to improve conversion and basket size. ROI & Performance Management Own channel mix, budgets, and forecasts across paid, owned, and earned; optimize for ROAS, CAC, LTV, payback period, and voucher efficiency. Implement rigorous post-mortems and incrementality measurement (geo-tests, holdouts). Customer Segmentation Define actionable segments (new, dormant, high-value, category explorers, QC-first, etc.) and design journeys to improve activation, frequency, and retention. Partner with Analytics to build cohorts and propensity models for upsell/cross-sell (e.g., Food QC). CRM / Lifecycle Marketing Own CRM strategy and execution (push, in-app, email, SMS, WhatsApp), including journey orchestration, triggers, and personalization. Manage creative/offer testing and guardrails (fatigue, opt-outs, send time). MAU Growth & User Acquisition Scale app installs and re-installs via performance channels (Meta, Google UAC, TikTok, Snap), OEM/app stores, affiliates, and partnerships. Align paid with ASO and on-site conversion optimizations to lift install-to-order rates. Demand Generation Launch category and merchant-led programs (new store launches, exclusives, bundles, subscriptions) to stimulate orders and GMV. Collaborate with Sales, tMart, and Local Stores to match demand spikes with supply and last-mile readiness. Team Leadership Lead, coach, and develop 2 Senior Specialists. Compliance & Brand Ensure data privacy, consent management, and anti-spam compliance; uphold brand guidelines and safety standards. Success Metrics (KPIs) MAU growth and orders per MAU New user and reactivation volume; CAC & CAC payback Retention & frequency (D7/D30 reorder rate, cohort survival) ROAS/ROI by channel and campaign; voucher efficiency CRM open/CTR, conversion, churn/opt-out rate, uplift vs. control GMV, AOV, and category mix (Food vs. QC) Attribution & tracking health (match rates, data completeness)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications 5 8 years in growth/performance marketing or CRM/lifecycle for a consumer app/marketplace (food delivery, q-commerce, ride-hailing, or e-commerce preferred). Proven ownership of MAU, CAC/LTV, and retention with strong ROI outcomes. Experience building and leading small, high-impact teams. Experience in MENA region Skills & Tools Strong quantitative skills; comfortable with funnel analytics, cohorting, and experimentation. Hands-on with mobile attribution (AppsFlyer/Adjust), analytics (Firebase, GA4, Amplitude/Looker/Tableau; basic SQL a plus). CRM platforms (e.g., Braze/Iterable/Leanplum) and journey orchestration. Performance channels: Google UAC, Meta, TikTok, Snap, OEM. Excellent brief writing, creative testing, and stakeholder management</p><p></p></section>
toto
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Own and accelerate growth for talabat Bahrain across Food (Restaurants) and Q-Commerce (QC) by driving ROI-positive campaigns, an always-on seasonal calendar, and best-in-class lifecycle marketing. You'll grow MAU, acquire and reactivate users, and generate demand through sharp customer segmentation, data-driven CRM, and performance marketing while coaching a high-performing team.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Campaigns & Seasonal Calendar</strong> Plan and execute the Food & QC annual seasonal calendar (Ramadan, Back-to-School, National Days, sports moments, etc.) with clear hypotheses, budgets, and ROI targets. Build campaign playbooks and A/B tests (offers, creatives, channels, landing flows) to improve conversion and basket size.</li><li><strong>ROI & Performance Management</strong> Own channel mix, budgets, and forecasts across paid, owned, and earned; optimize for ROAS, CAC, LTV, payback period, and voucher efficiency. Implement rigorous post-mortems and incrementality measurement (geo-tests, holdouts).</li><li><strong>Customer Segmentation</strong> Define actionable segments (new, dormant, high-value, category explorers, QC-first, etc.) and design journeys to improve activation, frequency, and retention. Partner with Analytics to build cohorts and propensity models for upsell/cross-sell (e.g., Food QC).</li><li><strong>CRM / Lifecycle Marketing</strong> Own CRM strategy and execution (push, in-app, email, SMS, WhatsApp), including journey orchestration, triggers, and personalization. Manage creative/offer testing and guardrails (fatigue, opt-outs, send time).</li><li><strong>MAU Growth & User Acquisition</strong> Scale app installs and re-installs via performance channels (Meta, Google UAC, TikTok, Snap), OEM/app stores, affiliates, and partnerships. Align paid with ASO and on-site conversion optimizations to lift install-to-order rates.</li><li><strong>Demand Generation</strong> Launch category and merchant-led programs (new store launches, exclusives, bundles, subscriptions) to stimulate orders and GMV. Collaborate with Sales, tMart, and Local Stores to match demand spikes with supply and last-mile readiness.</li><li><strong>Team Leadership</strong> Lead, coach, and develop 2 Senior Specialists.</li><li><strong>Compliance & Brand</strong> Ensure data privacy, consent management, and anti-spam compliance; uphold brand guidelines and safety standards.</li></ul><p><strong>Success Metrics (KPIs)</strong></p><ul><li>MAU growth and orders per MAU</li><li>New user and reactivation volume; CAC & CAC payback</li><li>Retention & frequency (D7/D30 reorder rate, cohort survival)</li><li>ROAS/ROI by channel and campaign; voucher efficiency</li><li>CRM open/CTR, conversion, churn/opt-out rate, uplift vs. control</li><li>GMV, AOV, and category mix (Food vs. QC)</li><li>Attribution & tracking health (match rates, data completeness)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 – 8 years in growth/performance marketing or CRM/lifecycle for a consumer app/marketplace (food delivery, q-commerce, ride-hailing, or e-commerce preferred).</li><li>Proven ownership of MAU, CAC/LTV, and retention with strong ROI outcomes.</li><li>Experience building and leading small, high-impact teams.</li><li>Experience in MENA region</li><li><strong>Skills & Tools</strong></li><li>Strong quantitative skills; comfortable with funnel analytics, cohorting, and experimentation.</li><li>Hands-on with mobile attribution (AppsFlyer/Adjust), analytics (Firebase, GA4, Amplitude/Looker/Tableau; basic SQL a plus).</li><li>CRM platforms (e.g., Braze/Iterable/Leanplum) and journey orchestration.</li><li>Performance channels: Google UAC, Meta, TikTok, Snap, OEM.</li><li>Excellent brief writing, creative testing, and stakeholder management</li></ul><p></p></section>
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Passionate about football (soccer) AND about business?<br> Stranger Soccer is expanding to key cities around the world.<br> We are looking for a License Owner to open and operate the Stranger Soccer business in Bahrain.<br> This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone).<br> This role is ideally suited for an adventurous and football-passionate entrepreneur.<br> Sounds Like You?<br> As a next step, please visit www.<br>strangersoccer.<br>com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity.<br> If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest.<br> Be sure to download and explore the Stranger Soccer mobile app as well.<br> Responsibilities Bring the Stranger Soccer brand and business to life for the assigned city Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation Identify and secure prime slots at football venues to run Stranger Soccer games Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.<br> You should have A passion for football, and a strong connection to your local football scene A business background, ideally in management and customer service An entrepreneurial background or spirit A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.<br> About Stranger Soccer With 3.<br>5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world.<br> But why don't more people play it?<br> Stranger Soccer (www.<br>strangersoccer.<br>com) makes playing football as easy as going for a jog or to the gym.<br> Browse dozens of games on its acclaimed Mobile App.<br> Book a slot.<br> Turn up and play.<br> Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run.<br> We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.<br> Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.<br> Our Mission To make playing football as easy as going for a jog.<br> Our Vision A world in which playing football is as popular and widespread as watching football.<br> Got what it takes?<br> We look forward to meeting you.<br></span> </div>
Bahrain
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><br><br><p><b>About the role</b></p><br><br><br><p>Join our dynamic, diverse team as a <b>Private Bar Attendant</b>, your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience.</p><br><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span>Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.</span></p><br><br></li><li><p><span>Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.</span></p><br><br></li><li><p><span>Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.</span></p><br><br></li><li><p><span>Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.</span></p><br><br></li><li><p><span>Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies.</span></p><br><br></li><li><p><span>Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.</span></p><br><br></li><li><p><span>Promptly report any damaged or missing items to the In Room Dining Manager.</span></p><br><br></li><li><p><span>Adhere to company policies, procedures, safety guidelines, and alcohol service regulations, holding a valid 'Serving it Right Certificate- BC.'</span></p><br><br></li><li><p><span>Collaborate with the In Room Dining Manager and team members to ensure seamless guest services.</span></p><br><br></li><li><p><span>Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms.</span></p><br><br></li><li><p><span>Stay adaptable to meet the evolving needs of the hotel and its guests.</span></p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li><p><span>Prior experience in a similar role, preferably in a hotel or hospitality setting.</span></p><br><br></li><li><p><span>Strong command of the English language.</span></p><br><br></li><li><p><span>Excellent commitment to service and teamwork.</span></p><br><br></li><li><p><span>Attention to detail and the ability to multitask effectively.</span></p><br><br></li><li><p><span>Knowledge of minibar inventory management systems is a plus.</span></p><br><br></li></ul><br><p> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><br><br><br><br><br><br> </div>
Bahrain - Manama
<p><br> <b>JOB PURPOSE</b> <br>Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. If you are servicing customers and ensure they are provided with the best experience, then this role is just for you!<br> <br>The purpose of this role is to ensure customer satisfaction through proactive communication and collaboration by assessing the customer s experience from ordering to delivery. This role is not only focusing on day-to-day operations but also on monitoring, analysing, and influencing internal and customer policies to elevate process efficiency and service quality.<br>This role covers Bahrain and is responsible for all channels: Modern Trade (MT), General Trade (GT), and Digital Commerce (DCOM).<br> <br>Face-to-face meetings with customers are a key and essential aspect of this role, enabling direct engagement, relationship building, and collaborative problem-solving.<br> <br> <b>WHAT WILL YOUR MAIN RESPONSIBILITIES BE:</b> <br> <br> Understand retail customer needs through internal reviews and support resulting strategies with proactive actions for continuous improvement.<br> Act as the point of contact for operational escalations beyond guardrails and service delivery, enabling targeted interventions.<br> Drive long-term improvements in customer service metrics.<br> Analyse Customer Case Fill On Time (CCFOT) performance and identify root causes for service level gaps.<br> Lead collaboration projects with customers to improve service delivery, streamline operations, and enhance mutual efficiency.<br> Lead S&OE meetings with customers to align on operational priorities and resolve supply-demand issues.<br> Partner with CBD team to resolve service gaps and support joint business planning.<br> Lead availability discussions with Sales teams to ensure stock sufficiency and execution readiness.<br> Initiate and lead collaborative programs with customers focused on Safety, Quality, and Operational Excellence.<br> Liaise with cross-functional teams (e.g., Supply Chain, Finance, CD, Quality) to ensure seamless execution and issue resolution.<br> Manage and lead order processing team to ensure all customer orders are fully processed, correctly allocated, and followed through until final delivery.<br> Optimize customer-related iOPS processes (e.g., delivery handling, ordering behaviour) by initiating and managing improvement projects with customers and internal teams.<br> Integrate new customers and channels into existing processes in close alignment with the CD team.<br> Analyse operational data to uncover hidden potential and propose policy or practice revisions to customers.<br> Focus on continuous improvement by monitoring predefined metrics rather than managing daily operations.<br> Aid in change notification management, especially for price and product master updates.<br> Improve and optimize fulfillment methods to enhance efficiency for distrubitor and achieve and exceed Mohammed Jalal service level KPIs.<br> Develop clear roadmaps aligning with departmental strategies.<br> <br> <b>WHAT YOU NEED TO SUCCEED</b> <br> <br> <b>Experiences & Qualifications</b> <br> Familiarity with the industry in which the company operates.<br> Exceptional communication skills, both verbal and written, are essential.<br> Strong analytical abilities are crucial.<br> Able to find innovative solutions to challenges.<br> Customer-Centric Mindset<br> Project management skills are valuable for implementing customer experience initiatives and overseeing the execution of strategies.<br> <br> <br> <b>Skills</b> <br>Business Acumen:<br> Operational Procedures.<br> Cross-Functional Knowledge<br>Technical & Analytical Skills:<br> Data Analytics and Insight Generation<br> Process Optimization<br> Digital Tools and Dashboards<br> CCFOT and Service Level Analysis<br> E2E Supply Chain knowledge<br>Soft Skills:<br> Stakeholder Management<br> Communication and Negotiation<br> Problem Solving<br> Customer-Centric Mindset<br> Bias for Action and Simplification<br> Collaboration and Project Leadership<br> <br><br></p>
Bahrain - Bahrain
<strong>Job Overview</strong> <p></p> <p>We are looking for a <strong>Jaguar Land Rover Technician</strong> <strong> Level 2</strong> to join our After Sales team. If you have hands-on technical experience and a passion for automotive excellence, we d love to hear from you.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li> <p>Perform vehicle diagnostics, maintenance, and repairs as per manufacturer standards</p> </li> <li> <p>Support senior technicians in complex technical jobs</p> </li> <li> <p>Ensure high-quality workmanship and compliance with safety standards</p> </li> <li> <p>Maintain accurate job cards and service reports</p> </li> <li> <p>Follow workshop policies and procedures</p> </li> </ul> <p> </p> <p> <strong>Qualifications</strong> </p> <ul> <li> <p>Diploma / Technical Certificate in Automotive Technology</p> </li> <li> <p>Minimum 2 3 years experience as a JLR Technician or similar role</p> </li> <li> <p>JLR Technical Certfied</p> </li> <li> <p>Good knowledge of vehicle systems and diagnostic tools</p> </li> <li> <p>Team player with strong attention to detail</p> </li> <li> <p>Experience with premium brands is an advantage</p> </li> </ul>
toto
Bahrain - Bahrain
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Culinary Director will play a key role in menu development, talent management, cost control, and culinary</p><p>innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities: Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence. Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences. Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens. Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning. Collaborate with Marketing and F&B leadership to develop promotions, campaigns, and destination dining experiences. Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction. Ensure effective communication and alignment across all culinary teams. Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs. Ensure all goods purchased comply with hotel specifications and quality standards. Lead and develop culinary teams through training, coaching, succession planning, and performance management. Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations. Promote best practices in kitchen operations, cleanliness, and grooming standards. Build strong cross-functional relationships with F&B, Operations, Sales & Marketing, and other departments. Identify opportunities for efficiency improvements, cost optimization, and operational excellence. Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations. Lead by example, fostering a positive, engaged, and high-performing team culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor s degree in culinary arts, Hospitality Management, or a related field.</li><li>Professional Culinary Certification from an accredited institution.</li><li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li><li>Strong expertise in Italian cuisine , including menu development, authentic preparation methods, and modern Italian dining trends.</li><li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li><li>Proven track record in menu engineering, food cost control, and operational management.</li><li>Experience managing large culinary teams in a high-volume environment.</li><li>Strong understanding of international cuisines and dietary requirements.</li><li>Excellent leadership, communication, coaching, and organizational skills.</li><li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li><li>Advanced knowledge of food safety standards and HACCP requirements.</li><li>Ability to work effectively in a fast-paced, multicultural environment.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p>Preferred Experience</p><ul><li>Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li><li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li><li>Strong network within the international culinary community and awareness of emerging food trends.</li></ul><p></p></section>
toto
Bahrain - Bahrain
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide excellent customer service and sales interactions for Gulf Air customers, including making flight reservations, quoting fares, enrolling in the Frequent Flyer Program (FFP), and up-selling and cross-selling Gulf Air products. Protect and promote Gulf Air's image and reputation while attending departmental administrative matters to achieve KPI targets and corporate objectives. Handle and respond to all communications and inquiries from Gulf Air customers and Frequent Flyer passengers via telephone and email to drive revenue and ensure customer service exceeds industry standards. Handle inbound and outbound calls 24/7 from around the world, identifying customer needs and providing solutions in a warm and professional manner to meet industry-benchmarked customer service standards. Safeguard Gulf Air's reputation by identifying and managing potential issues. Be flexible in lending telephony skills wherever needed, regardless of designated work section, to clear all calls in queue within KPI timeframes. Generate revenue opportunities and promote Gulf Air products and services, directing customers to relevant personnel or departments as needed. Manage complaint calls and potential escalations, maintaining a solutions-focused and positive approach to safeguard Gulf Air's integrity and prioritize customer retention and satisfaction. Book and sell Gulf Air flights and services in a timely and efficient manner. Make bookings and requests using Gulf Air's reservation/CRM systems and publications efficiently. Ensure the accuracy of passenger details and proactively correct any errors to maintain data integrity. Promote the Falcon Frequent Flyer program, explaining benefits and enrolling customers. Up-sell premium classes (Falcon Gold) by highlighting service benefits, FFP advantages, seat comfort, and exclusive in-flight entertainment. Advise customers of ticketing time limit rules to avoid no-shows. Contact passengers to confirm travel intentions, obtain ticket numbers, or convey request confirmations. Assist passengers with travel queries or services provided by the Gulf Air Worldwide Contact Center. Request, book, change, or cancel travel arrangements and auxiliary services as directed by customers. Request STPC where applicable and advise customers to collect the MATO (Meal and Transportation Order) on departure. Stay updated on changes to Reservations, Fares, Ticketing, FFP, and Tours procedures. Continuously seek product knowledge and information to improve service quality. Answer general inquiries using available resources and consult a Team Leader or other sources when necessary. Become familiar with the TIMATIC system to assist with visa, health, insurance, and general inquiries. Action and clear all items on queues promptly to ensure timely responses and PNR updates. Follow up with internal teams via communication tools for required updates. Apply system fallback procedures during outages by noting passenger requirements and calling them back once the system is restored. Communicate with internal customers, including network stations, local offices, airports, and headquarters, as needed. Manage corporate calls or queries from corporate clients through calls and emails to provide solutions. Handle any related tasks assigned or delegated by supervisors or managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Copy of proof qualification Passport copy</p><p></p></section>
Hilton Luxor Resort & Spa
Bahrain - Bahrain
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest service agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li>
<li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li>
<li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li>
<li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li>
<li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li>
<li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
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Confidential
Bahrain - Bahrain
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SkillUp MENA is seeking an experienced and visionary Head of Products to lead the strategy, development, and lifecycle management of our learning technology products and digital solutions. The successful candidate will define the product vision, drive innovation, and collaborate with cross-functional teams to deliver scalable, customer-centric products that support business growth across the MENA region. This role requires a strong blend of strategic thinking, market insight, leadership, and technical understanding.</p><p><b>Key Responsibilities</b></p><ul><li>Define and execute the product vision, strategy, and roadmap aligned with the company's business objectives.</li><li>Lead the end-to-end product lifecycle, from ideation and market research to launch and continuous improvement.</li><li>Conduct market analysis, customer research, and competitor benchmarking to identify new product opportunities.</li><li>Work closely with Engineering, UX/UI, Sales, Marketing, Customer Success, and Learning teams to deliver high-impact products.</li><li>Prioritize product initiatives based on customer value, business impact, and technical feasibility.</li><li>Define product requirements, user stories, and acceptance criteria for development teams.</li><li>Monitor product performance using KPIs and analytics, making data-driven decisions to optimize product success.</li><li>Lead product launches and support go-to-market strategies with Sales and Marketing teams.</li><li>Gather customer feedback and translate insights into actionable product enhancements.</li><li>Build, mentor, and lead a high-performing Product Management team.</li><li>Manage product budgets, resource planning, and product governance.</li><li>Stay informed about emerging technologies, AI trends, SaaS innovations, and developments in the Learning & Development industry.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Business Administration, Engineering, Information Systems, or a related field. Master's degree (MBA or related field) is preferred.</li><li>8+ years of experience in Product Management, including at least 3 years in a leadership role.</li><li>Proven experience managing SaaS, EdTech, LMS, or enterprise software products.</li><li>Strong understanding of Agile, Scrum, Lean Product Management, and product development methodologies.</li><li>Experience working with regional or international markets is highly preferred.</li><li>Required Skills</li><li>Strategic product management and roadmap planning.</li><li>Leadership and team management.</li><li>Product discovery, market research, and customer-centric thinking.</li><li>Strong analytical and data-driven decision-making skills.</li><li>Excellent communication, presentation, and stakeholder management abilities.</li><li>Experience with Agile tools such as Jira, Azure DevOps, or similar platforms.</li><li>Financial and commercial awareness with experience managing product budgets.</li><li>Strong problem-solving and prioritization skills.</li><li>Knowledge of AI-powered products, cloud technologies, and digital transformation solutions is an advantage.</li><li>Fluent in English; Arabic is a strong advantage.</li></ul><p></p></section>
Bahrain
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. </li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. </li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. </li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers. <br>
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<strong>Assortment: </strong></li><li>Ensuring cost efficiency across our consumers that meets their needs/wants. </li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. </li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts. </li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. <br>
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<strong>Price: </strong></li><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. </li><li>Collecting market prices and conducting country price audits. <br>
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<strong>Promos: </strong></li><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. </li><li>Developing the country promotion calendar. </li><li>Following up and ensuring effective execution of all activities required for each promotional event. </li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. </li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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