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<p>We are looking for an Executive Chef who will be responsible for overseeing all aspects of our culinary operations, including creating and executing menus, managing kitchen staff, and maintaining high-quality standards of food and service. The ideal candidate will have a strong background in culinery and exceptional leadership skills.</p><p><strong>Responsibilities</strong></p><p><strong>Pre-Opening & Facility Setup</strong></p><ul><li>Partner with cross-functional teams to design layouts, establish workflows, and define equipment/smallware requirements.</li><li>Support equipment selection, installation, and commissioning to meet targeted production volumes.</li><li>Determine capacity, batch sizes, staffing, initial schedules, and opening inventory par levels.</li><li>Lead supplier trials, ingredient approvals, kitchen testing, food safety licensing, and mock runs before launch.</li></ul><p><strong>Culinary Leadership & Product Development</strong></p><ul><li>Oversee culinary standards across bakery, pastry, and hot-kitchen divisions.</li><li>Scale and document master recipes, SOPs, portion sizes, allergens, and photos for brands like Costa and Pickl.</li><li>Lead shelf-life testing, menu engineering, sensory evaluations, and trial runs for new cloud kitchen or B2B opportunities.</li><li>Balance recipe creativity with scalability, cost efficiency, and operational simplicity.</li></ul><p><strong>Production Planning & Daily Operations</strong></p><ul><li>Convert store forecasts and demand into efficient daily, weekly, and monthly production schedules.</li><li>Oversee workflow execution to optimize capacity, prevent bottlenecks, and eliminate unnecessary overtime.</li><li>Maintain strict cut-off times, dispatch routines, and replenishment schedules with logistics teams.</li><li>Build contingency procedures for equipment failure, peak demand spikes, or supply shortages.</li></ul><p><strong>Food Safety, QA & Compliance</strong></p><ul><li>Design and enforce HACCP-based controls, SOPs, and strict food safety compliance aligned with Bahrain regulations.</li><li>Standardize receiving, storage, temperature tracking, date coding (FIFO/FEFO), batch tracing, and allergen management.</li><li>Direct investigations into non-conformances, quality complaints, or safety incidents to implement preventative fixes.</li><li>Ensure audit readiness for internal, brand, and municipal regulatory inspections.</li></ul><p><strong>Cost Control, Yield & Profitability</strong></p><ul><li>Manage full recipe costing to track precise raw material, portion, and packaging expenses.</li><li>Monitor theoretical vs. actual yields and track waste categories to minimize trim loss, spoilage, and overproduction.</li><li>Partner with Finance to manage food cost variances, labor budgets, and pricing structures for internal and B2B orders.</li><li>Optimize productivity and product mix to support overall facility break-even and long-term margins.</li></ul><p><strong>Procurement & Inventory Management</strong></p><ul><li>Set strict ingredient/packaging specifications and evaluate suppliers to ensure quality and contingency options.</li><li>Set par levels based on lead times, storage space, and product shelf life while monitoring slow-moving items.</li><li>Coordinate with stores and logistics teams on cold-chain integrity, packing, and dispatch windows.</li></ul><p><strong>Team Leadership & Talent Development</strong></p><ul><li>Recruit, train, and mentor supervisors and production staff across all kitchen sections.</li><li>Build shift rosters aligned with demand, track staff performance, and establish cross-training programs.</li><li>Foster a strong culture of ownership, strict food safety, continuous learning, and workplace discipline.</li></ul><p><strong>Systems, Documentation & Process Improvement</strong></p><ul><li>Author a central-kitchen operating manual containing master recipes, work instructions, and cleaning schedules.</li><li>Implement tracking systems for production outputs, actual yields, downtime, waste drivers, and labor efficiency.</li><li>Drive process simplification and recommend practical technology or automation to increase throughput.</li></ul><p><strong>Commercial Growth & Business Expansion</strong></p><ul><li>Evaluate operational feasibility, costing, and capacity for B2B, HORECA, corporate catering, and private-label ventures.</li><li>Conduct customer tastings and support product readiness for external revenue channels and cloud kitchens.</li><li>Ensure new commercial revenue streams scale safely without impacting core internal brand standards.</li></ul><p><strong>Stakeholder & Cross-Functional Management</strong></p><ul><li>Collaborate with brand operations (Costa/Pickl), Finance, HR, Marketing, Procurement, and Maintenance teams.</li><li>Provide clear operational reports, capacity assessments, risk analyses, and performance updates to the General Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 10 years of experience as an Executive Chef.</p><p>Bachelors degree or equivalent experience.</p><p>Strong leadership and management skills.</p><p>Excellent communication and organizational abilities.</p><p>Knowledge of current industry trends and techniques.</p><p>Ability to work in a fast-paced and high-pressure environment.</p><p>Strong understanding of food and labor costs and the ability to manage them effectively.</p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:<br>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
Segment prospects by:<br>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
Verify and clean contact data using:<br>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
Maintain organized prospect databases and outreach lists.<br><br>
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.<br><br>
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:<br>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
Monitor:<br>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.<br><br>
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:<br>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
Track key metrics including:<br>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.<br><br>
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:<br>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
Ensure outreach data remains organized and up to date.<br><br>
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:<br>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.<br><br>
<h4>What makes you a strong fit</h4>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li><br>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:<br>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li><br>
<strong>Technical skills</strong><br>
Hands-on experience with:<br>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.<br><br>
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:<br>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or Account Executives.<br>
Familiarity with outbound automation workflows and CRM integrations.<br><br>
<h4>What a typical day looks like</h4>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p><br>
<h4>Key metrics for success (KPIs)</h4>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li><br>
<h4>Why join us?</h4>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:</li>
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul><br>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li><br>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation from Spark Hire to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.</p><br>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><strong>Job Overview</strong><br>At Alzayani Investments, we are seeking a highly skilled and versatile IT Support Officer to join our team. This position requiring a unique blend of traditional enterprise IT expertise and a deep understanding of modern smart-device ecosystems.</p><br><br><p>You will act as the escalation point for complex technical issues while taking primary ownership of configuring, supporting, and maintaining a wide array of personal and connected devices. The ideal candidate is a proactive problem-solver who is just as comfortable managing a Windows Server environment as they are troubleshooting a smart home integration or a mobile device.<br><strong>Key Responsibilities</strong></p><br><br><ul><li><p>End-to-End Technical Support: Provide comprehensive Level 1, Level 2, and Level 3 support to users, ensuring the rapid and professional resolution of complex hardware and software issues.</p><br><br></li><li><p>Personal Device & Mobile Management: Serve as the primary support lead for all personal and mobile devices. Set up, configure, and troubleshoot iOS and Android smartphones, tablets, and personal computing devices.</p><br><br></li><li><p>Smart Ecosystems & AV Support: Install, configure, and troubleshoot Smart TVs, media streaming boxes (Apple TV, Android TV), and smart home/office automation systems.</p><br><br></li><li><p>CCTV & ELV Systems: Support, maintain, and troubleshoot Extra Low Voltage (ELV) infrastructure, including IP CCTV camera systems, access control, and related physical security tech.</p><br><br></li><li><p>Network & Wireless Infrastructure: Manage and troubleshoot network connectivity issues across LAN, WAN, and complex wireless (Wi-Fi) deployments. Handle L2/L3 network troubleshooting involving switches, routers, and access points.</p><br><br></li><li><p>Server Administration: Assist in the administration and maintenance of Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.</p><br><br></li><li><p>Documentation & Vendor Management: Maintain accurate IT inventory, document system configurations, and liaise with third-party vendors and service providers for specialized equipment repairs.<br></p><br><br></li></ul><p><strong>Qualifications</strong></p><br><br><ul><li><p>Bachelor's degree in Computer Science, Information Technology or a related field.</p><br><br></li><li><p>Minimum of 3 years of experience in a similar role, preferably in the investment or financial sector.</p><br><br></li><li><p>Strong knowledge of hardware and software systems, including Windows and Microsoft Office.</p><br><br></li><li><p>Experience with troubleshooting network connectivity and performance issues.</p><br><br></li><li><p>Knowledge of security protocols and best practices.</p><br><br></li><li><p>Excellent communication and interpersonal skills.</p><br><br></li><li><p>Ability to work independently and in a team environment.</p><br><br></li><li><p>Proactive and able to prioritize tasks effectively.</p><br><br></li></ul><br>
<br><br> </div>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p>The Senior Analyst role is responsible for managing and supporting the digital platform services and solutions thru an end-to-end project lifecycle, including requirement gathering, analysis, quality assurance, and testing, while collaborating with cross-functional teams and third parties to enhance the platforms' capabilities and support strategic business initiatives. This role combines strong project management capabilities with analytical skills to ensure the successful implementation and optimization of digital platforms.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p>1. Project Planning and Management: Lead project planning sessions, including defining scope, deliverables, timelines, and resource requirements. Develop and maintain detailed project plans and schedules, ensuring timely and within-budget delivery of digital platform initiatives. Manage the end-to-end delivery of digital platform initiatives, ensuring timely completion.</p><p>2. Platform Management and Support: Manage the deployment and operation of digital platforms, ensuring high availability and performance. Continuously monitor, troubleshoot, and optimize platform performance and functionality. Conduct thorough testing of applications and new features to ensure high-quality deliverables. Work closely with stakeholders to enhance platform features based on user feedback and business needs. Collaborate with cross-functional teams to ensure cohesive and innovative solutions that meet the requirements and business objectives. Manage relationships with third-party service providers and vendors to facilitate requirements and ensure effective integration and alignment with overall platform architecture.</p><p>3. Requirement Gathering and Analysis: Facilitate workshops and meetings to gather and document business and technical requirements. Analyze and prioritize requirements to ensure they align with strategic objectives. Work closely with stakeholders to ensure clarity and alignment on requirements and deliverables.</p><p>4. User Experience and Platform Enhancement: Collaborate with UX/UI designers and other stakeholders to develop and introduce new features that enhance user engagement and satisfaction. Perform benchmarking to drive continuous improvements in platform usability, performance, and feature set.</p><p>5. Maintenance and Upgrades: Oversee regular maintenance and updates for websites and applications to ensure they remain current and effective. Stay informed about emerging trends in digital platform management and apply relevant advancements to enhance platform capabilities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Qualification with a Bachelors Degree in Computer Science, Information Technology or a related field.</li><li>Project Management certification (e.g., PMP, PRINCE2, Agile/Scrum Master) is a plus.</li><li>4+ years of experience in related field.</li></ul>
<br>ZAIN2490 - Finance Associate (Bede)<br>•<br>Operation<br>Zain Bahrain<br>•<br>Division<br>Finance<br>•<br>Location<br>Bahrain - Manama<br>•<br>Closing Date<br>08-Oct-2026<br>About Zain<br>Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview<br>About the Role<br>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"<br>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.<br>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede<br>The Finance Associate will support the day-to-day financial operations of the company, contributing to the overall finance function across reporting, compliance, budgeting, and process improvement initiatives.<br>Working closely with internal departments, external vendors, regulators, auditors, and banking partners, the role will help ensure accurate financial management and compliance with applicable financial regulations and internal policies.<br>The role supports sound financial processes and efficient operations within a fast-paced and evolving fintech environment, ensuring compliance with IFRS, Shariah standards, and applicable CBB regulatory requirements.<br>What We Need From You<br>Finance Operations<br>•<br>Maintain accurate and up-to-date accounting records within the ERP system.<br>•<br>Support daily finance operations including accounts payable, receivable, bank reconciliations, journal entries, and general ledger activities.<br>•<br>Verify supplier invoices for accuracy, completeness, and compliance with contractual and regulatory requirements.<br>•<br>Track and follow up on supplier payments to ensure timely settlement and resolution of discrepancies.<br>•<br>Coordinate with internal stakeholders to ensure proper documentation and approval of transactions.<br>•<br>Finalise month-end and quarter/year-end closing activities to ensure timely and accurate reporting.<br>•<br>Prepare monthly schedules for prepayments, advances, payables to suppliers, and accruals.<br>•<br>Contribute to the improvement and documentation of finance processes and internal controls.<br>•<br>Ensure compliance with IFRS, Shariah standards, and applicable CBB regulatory requirements.<br>•<br>Provide support to internal and external auditors by preparing required documentation, schedules, and explanations.<br>Reporting, Forecasting & Budgeting<br>•<br>Assist in the preparation of monthly, quarterly, and annual budgets and forecasts in coordination with relevant departments.<br>•<br>Support the development and updating of financial forecasts based on actual performance and business assumptions.<br>•<br>Assist with budget vs. actual variance analysis and support the preparation of explanations for significant deviations.<br>•<br>Coordinate with internal stakeholders to collect inputs and validate assumptions for budgeting and forecasting.<br>•<br>Prepare periodic financial presentations for management and board meetings.<br>•<br>Assist with management reporting and ad-hoc financial analysis as required.<br>Cross-Functional Support & Continuous Improvement<br>•<br>Support cross-functional initiatives by providing timely financial information and operational assistance when required.<br>•<br>Assist with ad-hoc finance tasks and special projects as assigned.<br>•<br>Participate in continuous improvement initiatives to enhance efficiency, accuracy, and control within the finance function.<br>Perform any other tasks as requested.<br>Qualifications and Education<br>•<br>Bachelor s degree in Accounting, Finance, or a relevant field.<br>•<br>Professional qualifications such as ACCA, CPA, CMA, or CFA are preferred.<br>•<br>0-2 years of experience in finance operations, with good knowledge of accounting principles and practices.<br>•<br>Understanding of financial reporting frameworks including IFRS and CBB regulations.<br>•<br>Familiarity with regulatory and compliance requirements including Shariah principles within a regulated financial environment is an advantage.<br>•<br>Prior exposure in a Big 4 audit firm or a multinational financial institution is preferred.<br>•<br>Experience with Oracle or equivalent enterprise ERP system is preferred.<br>Skills and Knowledge<br>•<br>Sound knowledge of accounting principles and financial operations<br>•<br>Understanding of IFRS, Shariah standards, and CBB regulations<br>•<br>Proficiency in ERP systems, preferably Oracle<br>•<br>Strong analytical, organizational, and communication skills<br>•<br>Understanding of budgeting, forecasting, and variance analysis<br>•<br>Ability to analyse financial data and support management reporting<br>•<br>Capable of working independently and collaboratively across departments<br>•<br>Advanced proficiency in Microsoft Excel and Office applications<br>Equal Employment Opportunity Statement<br>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Passport-size photograph<br>• Highest Education Qualification<br>Apply for This Vacancy<br>Back<br>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>The Government Relations Executive is responsible for managing and maintaining relationships with governmental and regulatory authorities in Bahrain and providing end-to-end Government Relations support for both the tMart and Logistics verticals. The role ensures regulatory compliance, supports business continuity and expansion, and acts as the primary liaison between the Company and external stakeholders. What's On Your Plate? Serve as the Government Relations focal point for both the tMart and Logistics verticals in Bahrain, providing end-to-end support across all operational, licensing, regulatory, labor, and governmental affairs matters, while ensuring compliance with applicable laws and supporting the expansion and day-to-day operations of both businesses. Manage and support the establishment, licensing, renewal, and ongoing regulatory requirements for all tMart stores, Logistics operations, riders, vehicles, and related facilities, ensuring uninterrupted business operations and compliance with all relevant governmental requirements. Handle correspondence, responses to requests, and coordinate with the Ministry of Interior, Criminal Investigation Department (CID), Traffic Directorate, and other law enforcement authorities in relation to incidents, accidents, investigations, and official inquiries involving employees, riders, 3PL partners, or customers, and represent the Company before such authorities when required. Manage the renewal and maintenance of all corporate licenses and official registrations, including Commercial Registration (CR), Trade License, Chamber of Commerce membership, import licenses, municipality licenses, and any other regulatory permits required for the Company's operations. Oversee all activities on the LMRA portal, including new work visa applications, renewals, cancellations, amendments, and business visa processing. Coordinate the issuance and renewal of employees CPR cards, liaising with the relevant government authorities and municipalities to obtain address certificates and advertising permits where required. Administer all GOSI-related processes, including employee registration and deregistration, annual salary updates, work injury reporting, and resolving discrepancies related to employee records and invoices. Handle the end-to-end process for employees driving licenses, including document preparation, online appointment scheduling, and coordination with the Ministry of Interior until issuance or renewal is completed. Manage the Tamkeen portal by registering employees, identifying and applying for eligible support programs, submitting required company documentation, and following up on approvals, invoices, and reimbursements. Coordinate the issuance of family visit visas and business visit visas through the NPRA portal, ensuring compliance with all applicable regulations and requirements. Process and renew health certificates and other employee-related approvals with the Ministry of Health (MOH), National Health Regulatory Authority (NHRA), Labor Market Regulatory Authority (LMRA), Social Insurance Organization (SIO), and other relevant authorities. Liaise with internal departments to obtain regulatory approvals and permits for campaigns, promotions, rewards programs, and marketing initiatives from the Ministry of Industry, Commerce and Tourism (MOIC), Consumer Protection Authority, and other competent authorities. Support customs clearance activities and coordinate with the relevant authorities for import and export requirements whenever applicable. Lead the licensing and establishment process for new branches and locations, obtaining all required approvals and permits from the Ministry of Industry, municipalities, Civil Defense Authority, Ministry of Health, Ministry of Transportation and Telecommunications, and other regulatory bodies. Handle customer complaints filed before the Consumer Protection Authority and other governmental entities, represent the Company during meetings and hearings, and coordinate with internal stakeholders to achieve amicable resolutions. Prepare, attest, notarize, and legalize contracts, agreements, and corporate documents before the competent authorities, embassies, and public notaries whenever required. Represent the Company before public notaries and relevant authorities in connection with POAs, Board Resolutions, corporate amendments, changes to authorized signatories, and other corporate governance matters. Coordinate with sponsors, authorized signatories, shareholders, and senior management to facilitate their attendance before government authorities whenever required. Obtain all required governmental approvals and permits related to Corporate Social Responsibility (CSR) initiatives and community engagement activities. Monitor regulatory developments and governmental procedural changes and proactively inform the Legal and relevant business teams of any changes that may impact the Company's operations. Manage all Traffic Directorate related processes, including vehicle registrations, registration book renewals, advertising permits, driving licenses, and any other requirements relating to riders and 3PL partners. Review, reconcile, and coordinate the settlement of violations, fines, and notices issued by governmental entities, including the Traffic Directorate, municipalities, Ministry of Health, and other competent authorities. Handle the filing, registration, renewal, and protection of trademarks, trade names, logos, and intellectual property rights, and coordinate with the Trademark Authority and relevant authorities for their use in campaigns and advertising activities. Represent the Company before governmental authorities and regulatory bodies and act as the primary point of contact for all external governmental affairs matters in Bahrain.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree</li><li>Minimum of 5 years experience</li><li>Time Management Skills</li><li>Customer Service Skills</li><li>Organizing Skills</li><li>Fluent in both languages Arabic and English</li><li>Communication skills (Written and Verbal)</li><li>Excel Skills</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<p>MAIN OBJECTIVES: To implement Gulf Air s Summer/Winter Schedules on the short term with emphasis on minimization of cost achieving most effective utilization of resources. To control and distribute planned Gulf Air schedule for the current season and co-ordinate the planned operation with all internal GF departments to ensure maximum revenue benefit to the company. To implement schedule changes to gain advantage from all possible revenue opportunities. To optimise the current schedule with all possible changes and aircraft utilisation in coordination with network planning. Responsible to maintain an optimum slots portfolio for Gulf Air.</p><p>MAIN DUTIES:</p><p>1. Implementing of Gulf Air seasonal summer/Winter short-term schedule changes to gain advantage from all possible revenue opportunities.</p><p>2. Liaise with Network Planning to evaluate demands trends, identify customer s needs and seasonal capacity variations to develop optimum schedules.</p><p>3. Ensure efficient coordination with Flight Operations, Technical, Joramco, Planning, Revenue Management, Sales, Marketing, Customer Services to strike balance between optimum uses of resources versus revenue earning potential.</p><p>4. Manage and coordinate slots and secure the requied slot for all GF network schedule for short term plan.</p><p>5. Represent Gulf Air in IATA, AACO Schedule meetings and ensure necessary slots are secured.</p><p>6. Continually review and revise the schedule to match supply of travel with anticipated demand in coordination with Network Planning.</p><p>7. Implement the schedule Optimization in coordination with Network Planning, thereby maximizing revenue and minimizing costs.</p><p>8. Manage and ensure Engineering and operational requirements in the short term are complied with thereby not compromising the safety of Gulf Air operations.</p><p>9. Coordinate any changes both within GF and with external authorities to ensure that these changes are handled in an efficient manner.</p><p>10. Implement changes if required for extra flights on seasonal basis in short term planning stage such as Haj, Ramadan Umrah, F1, Teachers movement, Iraq Arafa and Arbaeen movement, etc.</p><p>11. Represent Commercial Planning in any schedule related forums.</p><p>12. Liaise with country manager concerning their schedule requirements and wherever it is practical/ justifiable to implement any changes to the schedule.</p><p>13. Handle any short notice requirements for schedule changes, as a result, of Engineering, Crewing constraints or VIP movements, national emergencies, etc. and ensure that GF interests are protected and minimal disruption to the core schedule.</p><p>14. Development of Gulf Air seasonal summer/Winter schedules based on agreed route and frequencies and fleet plan. Provide scheduling options by making capacity adjustments to accommodate change in market conditions.</p><p>15. Develop and implement any changes critical to the realization of the schedule taking all issues into consideration, including but not limited to future fleet deployment, rotational feasibility, future slot availability, crewing constraints and heavy maintenance, thus ensuring that Gulf Air operating goals are realized.</p><p>16. Maintain Gulf Air network slot portfolio and participate in negotiations with airport slot coordinators and airline schedulers to secure the most optimum slots for Gulf Air or recommend solutions to slot congested Airports. Appraise slot values at various slot constrained airports.</p><p>17. Co-ordinate with the respective Civil Aviation Authorities in countries where Gulf Air operates and ensure that each seasonal schedule is approved as filed.</p><p>18. Coordinate with Publication to ensure that accurate information is displayed in sync in all these schedule distribution systems.</p><p>19. Provide and maintain GF aircraft utilization/ASK/seat/aircraft count data and comparison on current and planned season on monthly basis manner.</p><p>20. Responsible for current seasonal fine tuning and schedule recovery within control period of schedule planning.</p><p>21. Responsible to ensure business cases are in place for any unplanned changes due to technical reason.</p><p>22. Monitor delays allocated under commercial division and raise any dispute if found.</p><p>23. Maintaining data in slot sets for the current planned season during the season and maintain data accuracy.</p><p>24. Maintain constraints data in schedule during the planned current schedule to be able to plan flights with no violations at airport or equipment level.</p><p>25. Maintaining record of current Fleet technical status.</p><p>26. Oversight and maintain record of charter flights for all the required approvals and following to ensure securing all approval before the commencement of operation.</p><p>27. Prepare Business Cases for all current schedule changes and maintain a record containing the type of changes; i.e due to commercial, mainteance, operational, etc.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: University degree in Business Management; Mathematics is preferred. Degrees in Aviation, Statistics, Economics, or Logistics are also considered.</p><p>EXPERIENCE: Minimum 7 to 10 years with airline s commercial planning/scheduling, slot portfolio development and slot valuation, Schedule publication or distribution and operational experience in the airline industry plus management training.</p><p>About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph Passport Copy</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p><strong><u>Senior Administrator</u></strong></p><br><p><strong>Job Summary:</strong></p><p>Lead and oversee the department’s administrative operations, ensuring efficient workflow, accurate record management, reporting, and coordination across functions. Supervise a team of administrative staff, support departmental objectives, and ensure compliance with company policies, procedures, and quality standards.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage and oversee all administrative and operational support activities within the department.</p></li><li><p>Supervise, guide, and develop a team of <strong>administrative staff</strong>, ensuring productivity and service excellence.</p></li><li><p>Maintain accurate and secure filing systems, records, employee files, and departmental documentation.</p></li><li><p>Prepare and review departmental correspondence, reports, and operational records.</p></li><li><p>Monitor departmental budgets, petty cash, and administrative expenses.</p></li><li><p>Prepare and analyze financial, administrative, productivity, and personnel-related reports for management.</p></li><li><p>Coordinate with internal departments and external stakeholders to support operational requirements.</p></li><li><p>Ensure adequate availability of office supplies, materials, and resources.</p></li><li><p>Identify opportunities for process improvements and implement administrative best practices.</p></li><li><p>Perform other duties as assigned by management.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br><strong><u>Required Qualifications:</u></strong></p><br><ul><li><p>Bachelor's degree in Business Administration, Management, Accounting, or a related field.</p></li><li><p><strong>5–10 years of experience</strong> in administration or office management, with at least <strong>2 years in a supervisory role</strong>.</p></li><li><p>Proven experience in leading and coordinating administrative teams.</p></li><li><p>Strong reporting, organizational, and document management skills.</p></li><li><p>Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.</p></li><li><p>Excellent communication, coordination, and stakeholder management skills.</p></li><li><p>Ability to manage multiple priorities, maintain confidentiality, and work independently in a fast-paced environment.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE To provide support to Manager - Health, Safety, & Environment by assisting in daily office needs and managing the general administrative activities. KEY ACCOUNTABILITIES Coordinate office activities and operations to secure efficiency and compliance to company policies. To liaise with BAC to handle requests and queries from managers and other employees. To support budgeting and bookkeeping procedures. To create and/or update records and databases with personnel, finance and other data. To submit timely reports and prepare presentations/proposals as assigned. Initiate/follow up on work orders as request for various office needs. Write and distribute emails, correspondence memos, letters, faxes, and forms. Assist in updating organization charts and contact list, and emergency contact card. Assist with new employees on boarding and ensure arrangements for computer equipment set up and request appropriate access. Coordinate payroll and assist employees with time reporting. Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>QUALIFICATIONS, EXPERIENCE & SKILLS</b></p><p>Education / Qualifications</p><ul><li>Bachelor's degree in marketing or business administration</li></ul><p>Experience</p><ul><li>1-2 Years of working experience</li></ul><p>Job Specific Skills:</p><ul><li>Excellent command of the Arabic and English language</li><li>Excellent knowledge of MS Office and other software</li><li>Organized</li><li>Good at multi-tasking</li><li>Good attention to detail</li></ul><b>About Application Process</b><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li></ul><p></p></section>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets—you will:<br>
<strong>Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</strong></p>
<p>If you’re someone who follows through until the issue is fully resolved—this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
<li>Issues</li>
<li>Updates</li>
<li>Resolutions</li>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
<li>Email</li>
<li>Phone</li>
<li>Other channels</li>
Ensure customers always know:<br>
<li>What’s happening</li>
<li>What’s next</li></p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
<li>Service teams</li>
<li>Installation teams</li>
<li>Receivables teams</li>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
<li>Professional</li>
<li>Clear</li>
<li>Positive</li>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
<li>Organized</li>
<li>Detail-oriented</li>
<li>Execution-focused</li></p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
<li>Customer support</li>
<li>Customer success</li>
<li>Service roles</li>
Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
<li>Case management</li>
<li>Issue resolution</li>
<li>Excellent written and verbal English communication</li>
<li>Strong analytical and problem-solving skills</li>
<li>High attention to detail in documentation</li>
<li>Ability to manage multiple cases simultaneously</li>
<li>Familiarity with billing or receivables processes</li></p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p><li>Case response time and resolution time</li>
<li>Customer satisfaction (CSAT)</li>
<li>CRM accuracy and completeness</li>
<li>Consistency of follow-ups and communication</li>
<li>Reduction in recurring issues</li></p>
<h4>Why this role stands out</h4>
<p><li>High ownership over customer experience</li>
<li>Cross-functional exposure (ops, billing, service)</li>
<li>Clear metrics and structured workflows</li>
<li>Opportunity to improve systems and processes</li>
<li>Strong foundation for growth into CS or Ops roles</li></p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<h4>Apply now</h4>
<p>If you:<br>
<li>Take ownership of customer issues</li>
<li>Follow through until resolution</li>
<li>Thrive in structured, fast-paced environments</li></p>
<p>This role is a strong fit.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services.</p><br><p>The Leidos Digital Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for a <b>Core IP and Optical Transport Network Engineer </b>in <b>Bahrain. </b>You will perform sustainment, maintenance, problem and change management services to help ensure secure, reliable, and uninterrupted availability of the DISN.</p><br><p><b>Work Week</b>: This position is Sunday to Thursday. Friday & Saturday is the normal weekend in Bahrain.</p><br><p>This position requires <u><b>U.S. citizenship and an active Secret clearance to start.</b></u></p><br><p><b>Primary Responsibilities - </b>Responsible for performing and training team on the following duties:<br><i><b>Network design and engineering </b></i></p><br><ul><li><p>Perform network management system design, develop Methods of Procedure, analysis, testing and/or modifications of architecture in support of software/hardware technical refresh and upgrades approved by the Engineering Review Board.</p><br></li><li><p>Implement new network hardware (shelves, cards) on operational nodes.</p><br></li><li><p>Deploy network changes - monitor for any impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting. </p><br></li><li><p>Recommend best practices for the operation and maintenance of the network.</p><br></li><li><p>Provide ad-hoc engineering support, statistics/data gathering, modeling, creating/updating flowcharts and providing recommendations to determine the most efficient configuration of the network based on Engineering documents and experience.</p><br></li></ul><p><i><b>Provide Engineering Incident Management Escalation Support </b></i></p><br><ul><li><p>Perform fault isolation, analysis, and troubleshooting across various Transport and IP platforms including SONET Optical/Fiber Transport (ODXC/MSPP), Dense Wavelength Division Multiplexing (DWDM), Time Division Multiplexing (TDM), routers, switches, firewalls and cryptographic systems. Engage with other Engineers (Transport, IP and Unified Capabilities), vendors, and customers to perform Root Cause Analysis</p><br></li><li><p>Update ServiceNow tickets with accurate documentation</p><br></li><li><p>Provide situational awareness reporting to customers and management.</p><br></li><li><p>Accurately document the Mission Support Services (MSS) database to reflect the real time network. </p><br></li><li><p>Support Authorized Service Interruption (ASI) Activities to collect site and device data to schedule maintenance windows, coordinating dispatch of technicians, and identifying availability of site personnel. </p><br></li><li><p>Interact with Problem Coordinator and Government customer for troubleshooting and resolution of Problem Management candidate tickets.</p><br></li><li><p>Interact with vendor Technical Assistance Center (TAC) personnel to gather needed data to create hardware replacement order.</p><br></li></ul><p><b>Basic Qualifications:</b></p><br><ul><li><p>Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.</p><br></li><li><p>Proficient in one or more optical transport platforms: CIENA 6500, CIENA Corestream, Cisco NCS2K, CISCO MSPP 15454/15310, SYCAMORE ODXC 16K/9K, XTERA, and other ancillary equipment.</p><br></li><li><p>Proficient in one or more IP platforms: Juniper MX480, Juniper MX240, Cisco ASR9000, General Dynamic KG175, Sonata Safenet CN6100.</p><br></li><li><p>Experience analyzing section, line, and path events on Wide Area Network (WAN) and Optical networks </p><br></li><li><p>Experience with end-to-end system loopback testing and troubleshooting on WAN and Transport networks.</p><br></li><li><p>Exposure to troubleshooting, assessment, root cause analysis, and restoration of WAN and Optical networks.</p><br></li><li><p>Experience working with service providers and/or enterprise Transport systems utilizing Cisco/CIENA devices. </p><br></li><li><p>Experience with ports and protocols for WAN, DWDM and SONET technologies.</p><br></li><li><p>Experience analyzing VLAN, routing, IP addressing and sub-netting.</p><br></li><li><p>Experience troubleshooting and configuring IP networks using at least one of the following routing methods: BGP, ISIS or OSPF, Static routing.</p><br></li><li><p>Currently possess an active Secret security clearance.</p><br></li><li><p>Certifications with major network system vendors such as Cisco and or Juniper are a strong plus.</p><br></li><li><p>Security certification and/or knowledge of DDoS and other attack vectors experienced in modern networks.</p><br></li><li><p>Layer 2/3 VPN and Firewall knowledge and experience.</p><br></li></ul><p><b>Preferred Qualifications:</b></p><br><ul><li><p>Equally proficient in Ciena, Cisco and Juniper configuration, troubleshooting, and design</p><br></li><li><p>Experience with Power systems and Network Timing</p><br></li><li><p>Experience with WAN, DWDM and Synchronous Optical Networks (SONET)</p><br></li><li><p>Possess understanding of Physical (Layer 1), Data Link (Layer 2) and Network (Layer 3) troubleshooting.</p><br></li><li><p>CIENA 6500, CISCO 4200, CISCO NCS2K and Crypto configuration, troubleshooting, and design experience.</p><br></li><li><p>Physical cable plant and wiring experience.</p><br></li><li><p>Excellent project, technical, interpersonal, presentation and problem management skills.</p><br></li><li><p>Extensive network integration experience for a variety of network protocol standards.</p><br></li><li><p>Experience with Palo Alto firewalls, F5 appliances, and Splunk systems</p><br></li><li><p>Experience with either service provider or enterprise IP networks using an interface on Cisco (ESR and ASR) and/or Juniper routers.</p><br></li><li><p>Equally proficient in Juniper and Cisco configuration, troubleshooting, and design.</p><br></li><li><p>Experience with Cisco IOS XR, JUNOS, and Cisco IOS codes.</p><br></li><li><p>Pearl or other language scripting capable of running backup configs and other scripting to pull information from Cisco/Juniper routers</p><br></li><li><p>IPSEC, MPLS and IPV6 configuration, troubleshooting, and design experience.</p><br></li><li><p>Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts.</p><br></li><li><p>Familiarization of DOD regulations and directives.</p><br></li></ul><p><b>Required Education and Experience:</b></p><br><p>Requires BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience. (Or equivalent combination of education and/or experience.)</p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>July 8, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $73,450.00 - $132,775.00<p><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>One of our reputed Clients committed to being the leading regional operator in the world of Fin-tech providing innovative solutions and advanced payments looking for a Talented & Experienced IT Quality Assurance Specialist (Mobile Application, Web Portals, and Kiosks Testing)</p><p>As a IT Quality Assurance Specialist, you'll be the guardian of our product quality, responsible for testing our mobile wallet applications across iOS and Android platforms. As well as our web portal and Kiosks.</p><p>You'll design comprehensive test strategies, identify bugs before they reach users, and leverage cutting-edge AI tools to accelerate testing cycles without compromising thoroughness.</p><p>Your work will directly impact user trust and satisfaction in our financial services.</p><p><b>Duties & Responsibilities:</b></p><ul><li><b>Mobile Application, Web Portals and Kiosks Testing</b></li><li>Perform comprehensive testing of iOS and Android mobile wallet applications across multiple devices, OS versions, and screen sizes.</li><li>Execute functional, regression, integration, and end-to-end testing for all new features and releases</li><li>Test critical payment flows including card transactions, peer-to-peer transfers, bill payments, remittances, and wallet top-ups</li><li>Validate user interface, user experience, navigation flows, and visual design consistency</li><li>Test application performance, load handling, responsiveness, and stability under various conditions</li><li>Conduct security testing to identify vulnerabilities in payment processes and data handling</li><li>Verify integration with third-party services including payment gateways, banks, and card networks</li></ul><ul><li><b>AI-Powered Testing:</b></li><li>Utilize AI testing tools (TestRigor, Applitools, Testim, Mabl, etc.) to automate repetitive test scenarios</li><li>Leverage AI assistants (ChatGPT, Claude, GitHub Copilot) to generate test cases, test data, and testing scripts</li><li>Use AI-powered visual testing tools to detect UI inconsistencies and regression issues</li><li>Implement AI-driven test optimization to identify high-risk areas requiring deeper testing</li><li>Explore and integrate emerging AI QA tools to continuously improve testing efficiency</li><li>Use AI to analyze bug patterns and predict potential problem areas.</li></ul><ul><li><b>Test Planning & Documentation:</b></li><li>Create detailed test plans, test cases, and test scenarios for new features and releases</li><li>Design and maintain test case repositories organized by feature, priority, and test type</li><li>Document test results, defects, and quality metrics clearly and thoroughly</li><li>Develop testing checklists and quality gates for different release stages</li><li>Maintain up-to-date testing documentation and knowledge base</li></ul><ul><li><b>Bug Tracking & Quality Assurance:</b></li><li>Identify, document, and track bugs with detailed reproduction steps, screenshots, and logs</li><li>Assign severity and priority levels to defects based on business impact</li><li>Collaborate with developers to clarify issues, verify fixes, and conduct retesting</li><li>Ensure all critical and high-priority bugs are resolved before release</li><li>Perform smoke testing and sanity checks on bug fixes</li><li>Monitor bug trends and quality metrics to identify systemic issues</li></ul><ul><li><b>Automation & Continuous Improvement:</b></li><li>Build and maintain automated test scripts for regression and smoke testing</li><li>Implement continuous testing practices integrated with CI/CD pipelines</li><li>Identify opportunities to automate manual testing workflows</li><li>Recommend and implement tools, frameworks, and processes to improve QA efficiency</li><li>Stay current with mobile testing best practices and industry trends</li><li>Contribute to improving overall product quality culture within the organization</li></ul><ul><li><b>Cross-Functional Collaboration:</b></li><li>Work closely with product managers to understand requirements and acceptance criteria</li><li>Partner with developers during feature development to prevent defects early</li><li>Communicate testing progress, blockers, and risks to stakeholders</li><li>Participate in sprint planning, grooming, and retrospective meetings</li><li>Provide quality perspective in product design and technical architecture discussions.</li></ul><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li></ul><ul><li><b>Qualifications & Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li></ul><ul><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li></ul><ul><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li><li><b>Domain Knowledge:</b></li><li>Experience testing fintech, payment, banking, or financial services applications strongly preferred</li><li>Understanding of payment processing flows, transaction security, and compliance requirements</li><li>Knowledge of common security vulnerabilities (OWASP Mobile Top 10)</li><li>Familiarity with data privacy regulations and PCI DSS standards</li><li><b>Analytical & Problem-Solving Skills:</b></li><li>Strong attention to detail with ability to spot subtle defects and edge cases</li><li>Logical thinking to design comprehensive test scenarios and coverage</li><li>Root cause analysis skills to understand why bugs occur</li><li>Ability to think from end-user perspective and anticipate user behavior</li><li><b>Qualifications & Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Director of Sales monitors and motivates the department activities and team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department.</span></p><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel.</p><br><br></li><li><p>Develop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance.</p><br><br></li><li><p>Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.</p><br><br></li><li><p>Proactively position and market the property to remain a market leader and strengthen Four Seasons brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.</p><br><br></li><li><p>Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. </p><br><br></li><li><p>Identify changing market conditions and introduce appropriate changes in sales and marketing strategy to meet or exceed customer expectations and results.</p><br><br></li><li><p>Know the business, the competition, the clients and customer trends.</p><br><br></li><li><p>Represent the customer needs to the rest of the hotel and constantly identify and communicate potential new revenue opportunities to the hotel executive team influencing the development of plans to tap those opportunities.</p><br><br></li><li><p>Proactively develop and maintain effective relationships with internal and external key stakeholder groups.</p><br><br></li><li><p>Create and execute account plans for assigned markets and territories across all segments to ensure maximum revenue and budgeted targets are achieved.</p><br><br></li><li><p>Conduct sales calls, prospecting calls, site inspections, entertainment and necessary business travels.</p><br><br></li><li><p>Prepare daily, weekly, monthly and yearly reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities.</p><br><br></li><li><p>Effectively manage communication with Four Seasons Worldwide Sales Offices maintaining regular dialogue and providing Sales & Marketing updates.</p><br><br></li><li><p>Lead on-property sales functions and leverages above property sales resources to deliver results.</p><br><br></li><li><p>Accomplish desired results by setting priorities and effectively managing through people and processes, using reliable tools, and leveraging resources and other parts of the organization.</p><br><br></li><li><p>Assign clear goals to team members to assure success and accountability for results. Encourage sales team to set and exceed challenging objectives.</p><br><br></li><li><p>Maintain strict confidentiality and ensure work is of the highest level.</p><br><br></li><li><p>Be responsible for all aspects of systems, administration, database and facilities of on-site sales activities including procedures and processes specific to the daily operation of the sales team. Responsible for overseeing the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales.</p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Bachelor's degree in hospitality management, Business Administration, Marketing, or related field.<br></li><li><p>Minimum 8-10 years of progressive hotel sales experience within luxury hospitality.</p><br><br></li><li>Minimum 3-5 years in a Director of Sales role at a luxury hotel or resort.<br></li><li><p>Experience with luxury hotel brands and international markets preferred.</p><br><br></li><li><p>Strong understanding of Bahrain and GCC hospitality markets.</p><br><br></li><li><p>Proven track record of achieving and exceeding revenue targets.</p><br><br></li><li><p>Strong negotiation, networking, and relationship-building skills.</p><br><br></li><li><p>Excellent leadership and people management capabilities.</p><br><br></li><li><p>Advanced analytical and strategic planning skills.</p><br><br></li><li><p>Outstanding presentation and communication skills.</p><br><br></li><li><p>Proficiency in Salesforce, Delphi, Opera, Microsoft Office, and other hotel sales systems.</p><br><br></li><li><p><span>Proven</span> <span>ability</span> <span>to</span> <span>identify</span> <span>market</span> <span>opportunities</span> <span>and</span> <span>drive</span> <span>commercial</span> <span>growth.</span></p><br><br></li></ul><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span><br> <span><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><p><strong><span>ROLE PURPOSE: </span></strong></p><br><br><p><span>Drive operational performance reporting and analytics across the MEA Air Network, ensuring accurate measurement, monitoring, and continuous improvement of network performance against agreed KPIs. The role is responsible for delivering insightful reports and dashboards, conducting in-depth operational and business analysis, and transforming data into actionable recommendations that enhance efficiency, reduce costs, and support strategic decision-making. Working closely with aviation and operational stakeholders, the Operations Reporting Manager ensures data integrity, identifies performance trends, develops creative analytical solutions, and leads reporting process improvements to support business objectives and maintain the highest operational standards.</span></p><br><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><p><strong><span>Process: </span></strong></p><br><br><br><p><u><span>Business Partnering & Requirements Management</span></u></p><br><br><br><ul><li><span>Gather, analyze, and document business requirements from Aviation stakeholders. </span></li><li><span>Translate business requirements into reporting, automation, and analytics solutions. </span></li><li><span>Facilitate workshops and stakeholder discussions to define KPIs and operational improvement opportunities.</span></li></ul><br><p><u><span>Process Improvement Responsibilities</span></u></p><br><br><br><ul><li><span>Lead process improvement initiatives using operational analytics and digital technologies. </span></li><li><span>Conduct process assessments and identify efficiency opportunities. </span></li><li><span>Measure and report benefits realization from implemented improvements.</span></li></ul><br><br><p><u><span>Other Responsibilities: </span></u></p><br><br><ul><li><span>Support and evaluate operational process improvement initiatives.</span></li><li><span>Analyze operational data to identify efficiency opportunities and recommend improvement actions.</span></li><li><span>Participate in process design, redesign, and continuous improvement activities.</span></li><li><span>Monitor and report benefits realized from operational improvement projects.</span></li><li><span>Support Aviation performance improvement initiatives through analytical assessment and reporting.</span></li><li><span>Extraction of operations performance data from the BAR Data Warehouse (BDW) using COGNOS and Operations Performance Management System (OPMS) system for all network air movements operating within and transiting through the MEA Region.</span></li><li><span>Lead Business Intelligence, Advanced Analytics, Artificial Intelligence (AI), and Machine Learning (ML) initiatives across Aviation and Network Operations.</span></li><li><span>Develop predictive and prescriptive analytics solutions to improve operational performance, network efficiency, resource utilization, and decision-making. (e.g. Network performance forecasting, Capacity planning, Delay prediction, Resource optimization, Operational risk management)</span></li><li><span>Develop enterprise-level dashboards, scorecards, and KPI frameworks.</span></li><li><span>Lead data governance, data quality, and data standardization initiatives.</span></li><li><span>Design and implement API-based data integration solutions to automate data exchange between operational systems, reporting platforms, and enterprise applications.</span></li><li><span>Drive digital transformation through the effective use of Microsoft technologies, cloud analytics platforms, and enterprise data solutions.</span></li><li><span>Drive automation initiatives using Power Automate, Power Apps, Copilot, and related Microsoft technologies.</span></li><li><span>Data Engineering & Integration</span></li><li><span>Design and manage API-based integrations between operational, finance, and reporting systems.</span></li><li><span>Microsoft Ecosystem Leadership</span></li><li><span>Detailed analysis on various Aviation performance reports (e.g. airline performance, safety, incidents) </span></li><li><span>Developed reporting templates for stations and departments self-reporting.</span></li><li><span>To highlight data irregularities to the Data Quality team for investigation and corrective action.</span></li><li><span>Distribution of period end operations performance reports, maintaining agreed time deadlines at all times.</span></li><li><span>To run ad hoc performance investigations, delivering findings in agreed formats to allow further in-depth analysis to be completed.</span></li><li><span>To be proactive in highlighting deteriorating performance trends associated to Aviation MEA KPI’s through continuous real time monitoring.</span></li><li><span>Administration of back-up analogue operations performance information for reference purposes.</span></li><li><span>The Senior Operations Performance Analyst is to deputize for the Operations Performance Manager during leave of absence. </span></li></ul><p><strong><span>People – Management:</span></strong></p><br><br><ul><li><span>Individual contributor role with no direct line management responsibility.</span></li><li><span>May provide functional guidance and subject matter expertise to stakeholders and project teams</span></li><li><span>Excellent communication skills need to be able to liaise with operational people within MEA Aviation and MENA Network Operations.</span></li><li><span>Effective negotiation skills are needed to ensure tasks are completed in MEA Aviation’s best interest.</span></li></ul><p><strong><span>Customer:</span></strong></p><br><br><p><span><span>·</span></span><span>All departments and members within MEA Aviation.</span></p><br><br><p><span><span>·</span></span><span>Aviation Finance Team.</span></p><br><br><p><span><span>·</span></span><span>MENA & SSA Network Operations Control.</span></p><br><br><p><span><span>·</span></span><span>Network Global Business Process Area.</span></p><br><br><p><span><span>·</span></span><span>Global Network Management.</span></p><br><br><p><span><span>·</span></span><span>Build effective relationships with internal and external stakeholders.</span></p><br><br><p><span><span>·</span></span><span>Support operational teams through timely analysis and reporting.</span></p><br><br><p><span><span>·</span></span><span>3rd party Airlines, Ground Handlers and authorities</span></p><br><br><br><p><span> <strong><span>YOUR PROFILE:</span></strong></span></p><br><br><ul><li><span>Minimum 5+ years' experience in Business Intelligence, Data Analytics, Performance Reporting, or Data Science roles.</span></li><li><span>Educated to degree level is relevant subject.</span></li><li><span>Strong aviation operations and network performance management experience.</span></li><li><span>Proven expertise in Power BI, Cognos Analytics, Teradata, Snowflake, SQL, and cloud-based data platforms.</span></li><li><span>Experience developing API integrations and enterprise reporting solutions.</span></li><li><span>Practical experience with Microsoft Azure, Power Platform, and modern analytics ecosystems.</span></li><li><span>Experience managing enterprise-scale reporting and data governance frameworks.</span></li><li><span>Strong oral and written communication skills.</span></li><li><span>Good team management and influencing skills.</span></li><li><span>Attention to detail.</span></li><li><span>Good presentation skills.</span></li><li><span>Sound knowledge of network operations / activities. </span></li></ul><br><p><strong><span>OUR OFFER:</span></strong></p><br><br><ul><li>Strong career support in an international environment..</li><li>Great Culture and Colleagues.</li><li>Multifarious benefit programm.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dedicated Electrical Engineer to join our team in Bahrain. The ideal candidate will have 1 to 5 years of experience and will work full-time from our office. <strong>Key Responsibilities:</strong> - <strong>Design and Develop Electrical Systems:</strong> Create and modify electrical systems and components to meet project needs, ensuring they are efficient and cost-effective. - <strong>Conduct Testing and Evaluation:</strong> Perform testing on electrical systems to ensure they meet safety and performance standards. Analyze results and make recommendations for improvements. - <strong>Collaborate with Team Members:</strong> Work alongside other engineers and professionals to coordinate project requirements and share insights for system optimization. - <strong>Prepare Technical Reports:</strong> Document designs, tests, and analysis results in clear and concise reports that can be easily understood by stakeholders. - <strong>Ensure Compliance with Standards:</strong> Stay updated on industry standards and regulations, ensuring all electrical work adheres to these guidelines for safety and reliability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should have a strong understanding of electrical engineering principles and relevant software tools. Excellent problem-solving skills are essential, as you will be expected to troubleshoot issues effectively. Strong communication skills are also important for collaborating with team members and presenting technical information clearly. A solid grasp of safety regulations in electrical engineering is required. Candidates should be detail-oriented and able to manage multiple tasks efficiently, demonstrating a proactive approach to completing projects on time.</p><p></p></section>