Document Controller in Bahrain 2026

0 to 0 years Bayt

Claims Processing Agent

Remote - Bahrain 10 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance; Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness; Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral; Build subrogation test cases applying state-specific negligence rules (comparative vs. contributory) and assess likelihood of recovery; Document test cases clearly with correct answers, policy citations, and payout calculations. What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field; 3+ years of insurance, claims, legal, or financial services experience; Current or recent experience in claims & adjusting or adjacent roles; Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture; AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Bayt

Mortgage Underwriter

Remote - Bahrain 3 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Document problem statements clearly and provide verified correct answers. What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; 3+ years of of mortgage, lending, real estate, or financial services experience; Current or recent experience in underwriting & origination or adjacent roles; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Bayt

Claims Processing Agent

Remote - Bahrain 3 July 2026

Legal

0 to 0 years Bayt

Claims Processing Agent - Freelance AI Trainer

Remote - Bahrain 26 June 2026

Legal

0 to 0 years Bayt

Claims Processing Agent

Remote - Bahrain 26 June 2026

0 to 0 years Bayt

Facility Assistant

On-site - Bahrain 22 May 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Req Number:  116601 Time Type: Full Time Position Summary The technician will analyze all repairs and maintenance of the Ammonia plant. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.   Essential Duties and Responsibilities Duties <ul> <li>Technicians are expected to perform maintenance and repairs to rotary screw compressors, condensers, evaporators, boilers, pumps, valves, fans, piping, mechanical drives, electric motors, and industrial control systems, HVAC systems, dock equipment and general facility repairs.</li> <li>Technicians are required to respond to and remediate releases of anhydrous ammonia</li> <li>Maintain a proactive approach to ensure maximum efficiency and longer run-time of production line manufacturing equipment.</li> <li>Produces consistently high-quality work to ensure excellent levels of customer satisfaction</li> <li>Ability to read service manuals and understand electrical drawings and fault-finding procedures</li> <li>Ability to understand and implement the manufacturer's standard working instructions within specified repair times.</li> <li>Able to demonstrate knowledge of components & systems including electrics & hydraulics</li> <li>Liaison with the Maintenance Manager to ensure the timely availability of parts for repair works and report</li> <li>Discrepancies with the Line Manager on time.</li> <li>Ensures cost-effective use of materials and available time to maintain the highest productivity levels</li> <li>Perform non-technical assignments as requested by Maintenance management.</li> <li>Follows safety procedures for the safe working of self and colleagues</li> </ul> Responsibilities <ul> <li>Compliance with company policy.</li> <li>Compliance with client and company HSE policies and procedures.</li> <li>Compliance with company SOP and SP.</li> <li>Compliance with all work & safety procedures layout in this document</li> </ul> Tools, Equipment & PPE <ul> <li>Hand Tools.</li> <li>Oil & Vacuum pumps.</li> <li>Ammonia charging Hoses.</li> <li>Leak testing equipment, soap/water spray bottle, Sulphur sticks or litmus paper</li> <li>NH3 portable detector.</li> <li>Canister type self-contained respirator or breathing apparatus.</li> <li>Safety glasses.</li> <li>Rubber gloves.</li> <li>Face shield.</li> <li>Gas tight goggles.</li> <li>Welding machines </li> <li>Specialized safety equipment if required & provided. </li> </ul> Applicable Documents <ul> <li>Risk assessment.</li> <li>Job card.</li> <li>Check lists.</li> <li>Daily diary.</li> <li>Reports</li> </ul> Education, Experience, Technical Skills Qualifications High School Diploma or equivalent Technical experience Experience 8-10 years of experience in an Ammonia plant Preferred Qualifications <ul> <li>6-8 years of industry experience</li> </ul> Skills, Knowledge, and Abilities Computer Skills <ul> <li>Proficient typing and PC Skills (Microsoft Office, Excel, and Word)</li> </ul> Language Skills <ul> <li>English (reading, writing, and verbal) </li> </ul> Other Skills <ul> <li>Reliability and Punctuality: Being dependable and consistently on time is crucial for maintaining office routines.</li> <li>Attention to Detail: Carefulness in tasks like organizing and managing office supplies.</li> <li>Basic Communication Skills: Ability to understand and follow instructions and communicate effectively with staff and visitors.</li> <li>Physical Stamina: Capability to handle tasks that may involve physical activity, such as lifting supplies or moving equipment.</li> <li>Adaptability: Flexibility to handle a variety of tasks and adapt to changing priorities.</li> <li>Basic Technical Skills: Familiarity with office equipment like photocopiers and basic computer skills can be beneficial.</li> </ul> DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.  At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. </div>

0 to 0 years Bayt

Compliance Analyst

Remote - Bahrain 11 July 2026

Legal

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated. What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance & regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Bayt

Customer Support Specialist

Remote - Bahrain 3 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising. What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Bayt

Compliance Analyst

Remote - Bahrain 2 July 2026

Legal

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated. What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance & regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Bayt

Customer Support Specialist

Remote - Bahrain 11 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising. What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Naukri Gulf

Banquet/Event Executive

On-site - Bahrain - Bahrain 6 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None </div> <div> </div> At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. </div></section>

0 to 0 years Bayt

Loss Prevention Officer

On-site - Bahrain - Manama 15 May 2026

Security & Safety

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Full Time 0 to 0 years DHL jobs

Manager

On-site - Bahrain - Manama 17 May 2026

<div ><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" ><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="descriptionExt-container" class="block__field--wide-rich-text" ><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="descriptionExt-value" >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! Overall Role Purpose Reporting to the Director Safety and Ground Operations ME on all aspects relating to DHL Aviation Safety Management System’s (SMS).The primary role is to provide support as a team member to the Director Safety and Ground Operations ME, namely management of the department’s safety management and flight data systems, and flight safety officers. The job holder deputizes for the Director Safety and Ground Operations ME when required.Together with the Director Safety and Ground Operations ME and Senior Management Team, the role is required to establish, enhance and administrate the company’s safety culture.In the absence of the Safety Management Systems Manager the Director Safety and Ground Operations ME will act as deputy. Your Tasks:Safety Management Systems:<ul Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: revert; margin: 12px 0px;"><li >Responsible as a System Administrator of the Safety (SMS) Database, including reporting applications.</li><li >Manages Occurrence, Investigation, Risk Assessment, Fatigue Risk Management, Safety Auditing, and Line Operations Safety Audit programs.</li><li >Responsible as a System Administrator of the Flight Data Monitoring (FDM) Database, including data capture.</li><li >Manages flight data events, analysis and statistics programs. </li><li >Responsible as a System Administrator of the Safety Training Database, including interface applications.</li><li >Manages course and exam validity, compliance reports for attendance, expiries and exam scoring.</li><li >Responsible as System Administrator for safety survey database, including interface applications.</li><li >Manages surveys, analysis and subsequent reports.</li><li >Responsible for management of associated dashboards for such databases, including accurate and timely provision of data.</li><li >Maintaining the security and confidentiality of data of forementioned databases.</li><li >Acting as the liaison with DHL IT systems, DHL Aviation Engineering and third-party software providers to ensure the Safety Database and Flight Data Monitoring systems are performing correctly and any system issues are promptly resolved.</li><li >Keep abreast of SMS and FDM system developments</li></ul><div > </div>Safety Investigations:<ul Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: revert; margin: 12px 0px;"><li >Where necessary lead as a qualified Safety Investigator in the investigation of accidents, incidents and occurrences.</li><li >Liaise closely with third parties to investigate incidents and occurrences.</li><li >De-briefing and providing feedback to staff on the outcome of investigations into accident, incident and occurrence reports as required, in accordance with the Company’s just culture.</li><li >Where necessary liaise with Director Safety and Ground Operations ME and regulatory authority when submitting MOR reports.</li></ul><div> </div>Flight Data Monitoring Investigations:<ul Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: revert; margin: 12px 0px;"><li >Act as a qualified OFDM analyst undertaking routine analysis and trend monitoring of OFDM data to identify risks from the available FDM data.</li><li >Liaising with the Flight Safety Officer’s, de-briefing and providing feedback to flight crews on the outcome of investigations into OFDM events in accordance with the Company’s just culture and OFDM Protocol and Procedures.</li><li >Liaising with external organizations and the Bahrain Civil Aviation Authority on OFDM matters.</li><li >Verifying and processing all OFDM data in a de-identified format.</li><li >Advising DHL Aviation Engineering about OFDM alerts.</li></ul><div> </div>Risk Management:<ul Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: revert; margin: 12px 0px;"><li >Daily triage of incoming reports and flight data to determine risk and prioritization.</li><li >Facilitate and document Risk Assessments. Working with responsible managers from associated departments ensuring mitigations are implemented.</li><li >Regularly monitoring and reviewing occurrence reports and other operators' occurrences where applicable and assisting the Director Safety and Ground Operations and DHL Aviation Managers to identify trends adversely affecting safety.</li></ul><div> </div>Safety Audits and Inspections:<ul Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: revert; margin: 12px 0px;"><li >Manage schedule for Safety Audits, Inspections and LOSA Observations. Undertaking these personally as required.</li></ul><div> </div>Safety Organization:<ul Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: revert; margin: 12px 0px;"><li >Manage team of safety officers, ensuring effective implementation of SMS and FDM activities.</li><li >Providing advice/information to the Director Safety and Ground Operations ME on specific technical issues.</li><li >Acting as a contact for staff on safety matters as appropriate.</li><li >Promoting the safety management system throughout DHL Aviation.</li><li >Maintaining safety documentation within areas of responsibility.</li><li >Producing Weekly, Monthly and Quarterly Operational Risk Reports and providing articles for inclusion in the DHL Global Safety Digest magazine.</li><li >Facilitating the Safety Action Group meeting(s) which includes preparing the meeting agenda, presentation as well as taking and distributing the meeting minutes.</li><li >Attending any relevant industry safety conferences as agreed/proposed by the Director Safety and Ground Operations.</li><li >Any other task as directed by the Director Safety and Ground Operations.</li></ul><div> </div>Emergency Response<ul Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: revert; margin: 12px 0px;"><li >Active member of the Safety team for Emergency Response.</li><li >Assist in facilitating Emergency Exercises with the Director Safety and Ground Operations.</li></ul></div></div></div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-weight: 400; text-align: start; color: rgb(0, 0, 0); padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 970px; box-sizing: border-box; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="qualificationExt-container" class="block__field--wide-rich-text" ><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="qualificationExt-value" >Your Profile:<ul ><li >10-15 years Aviation Experience.</li><li >2-3 years in Aviation industry Safety and Quality auditing experience preferred.</li><li >Extensive operational knowledge and understanding of flight operations, aircraft maintenance, ground operations, cargo operations, airport operations and dangerous goods.</li><li >Experienced in the administration of SMS and FDM databases.</li><li >Significant experience of regulatory requirements (BCAA, GACA, ICAO, EU Ops, FARs).</li><li >Have operational knowledge in Ground Operations such as Ramp Supervisor or Turn Round Coordinator.</li><li >Have experience in one of the following:</li></ul><ol ><li >Flight Operations as Commercial Pilot License or Licensed Flight Dispatcher.</li><li >Aircraft Maintenance as Licensed Aircraft Engineer or Technical Services Engineer.</li></ol><ul ><li >Have experience in two of the following:</li></ul><ol ><li >Experienced in Emergency Response such as Crisis Management or Go Team.</li><li >Experienced in safety investigation techniques including use of flight data.</li><li >Experienced in audits and observation (LOSA) techniques.</li><li >Experienced in fatigue risk management and rostering techniques</li></ol> Our Offer:<ul ><li >Strong career support in an international environment.</li><li >Great culture and colleagues.</li><li >Multifarious benefit programm.</li></ul>Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!</div></div></div></div>

0 to 0 years Bayt

Banquet Event Executive Female

On-site - Bahrain 3 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

Safety Management System''s Manager

On-site - Bahrain - Manama 18 May 2026

Oil, Gas & Energy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! Overall Role Purpose Reporting to the Director Safety and Ground Operations ME on all aspects relating to DHL Aviation Safety Management System’s (SMS). The primary role is to provide support as a team member to the Director Safety and Ground Operations ME, namely management of the department’s safety management and flight data systems, and flight safety officers. The job holder deputizes for the Director Safety and Ground Operations ME when required. Together with the Director Safety and Ground Operations ME and Senior Management Team, the role is required to establish, enhance and administrate the company’s safety culture. In the absence of the Safety Management Systems Manager the Director Safety and Ground Operations ME will act as deputy. Your Tasks: Safety Management Systems: <ul><li>Responsible as a System Administrator of the Safety (SMS) Database, including reporting applications. </li><li>Manages Occurrence, Investigation, Risk Assessment, Fatigue Risk Management, Safety Auditing, and Line Operations Safety Audit programs. </li><li>Responsible as a System Administrator of the Flight Data Monitoring (FDM) Database, including data capture. </li><li>Manages flight data events, analysis and statistics programs. </li><li>Responsible as a System Administrator of the Safety Training Database, including interface applications. </li><li>Manages course and exam validity, compliance reports for attendance, expiries and exam scoring. </li><li>Responsible as System Administrator for safety survey database, including interface applications. </li><li>Manages surveys, analysis and subsequent reports. </li><li>Responsible for management of associated dashboards for such databases, including accurate and timely provision of data. </li><li>Maintaining the security and confidentiality of data of forementioned databases. </li><li>Acting as the liaison with DHL IT systems, DHL Aviation Engineering and third-party software providers to ensure the Safety Database and Flight Data Monitoring systems are performing correctly and any system issues are promptly resolved. </li><li>Keep abreast of SMS and FDM system developments </li></ul> Safety Investigations: <ul><li>Where necessary lead as a qualified Safety Investigator in the investigation of accidents, incidents and occurrences. </li><li>Liaise closely with third parties to investigate incidents and occurrences. </li><li>De-briefing and providing feedback to staff on the outcome of investigations into accident, incident and occurrence reports as required, in accordance with the Company’s just culture. </li><li>Where necessary liaise with Director Safety and Ground Operations ME and regulatory authority when submitting MOR reports. </li></ul> Flight Data Monitoring Investigations: <ul><li>Act as a qualified OFDM analyst undertaking routine analysis and trend monitoring of OFDM data to identify risks from the available FDM data. </li><li>Liaising with the Flight Safety Officer’s, de-briefing and providing feedback to flight crews on the outcome of investigations into OFDM events in accordance with the Company’s just culture and OFDM Protocol and Procedures. </li><li>Liaising with external organizations and the Bahrain Civil Aviation Authority on OFDM matters. </li><li>Verifying and processing all OFDM data in a de-identified format. </li><li>Advising DHL Aviation Engineering about OFDM alerts. </li></ul> Risk Management: <ul><li>Daily triage of incoming reports and flight data to determine risk and prioritization. </li><li>Facilitate and document Risk Assessments. Working with responsible managers from associated departments ensuring mitigations are implemented. </li><li>Regularly monitoring and reviewing occurrence reports and other operators' occurrences where applicable and assisting the Director Safety and Ground Operations and DHL Aviation Managers to identify trends adversely affecting safety. </li></ul> Safety Audits and Inspections: <ul><li>Manage schedule for Safety Audits, Inspections and LOSA Observations. Undertaking these personally as required. </li></ul> Safety Organization: <ul><li>Manage team of safety officers, ensuring effective implementation of SMS and FDM activities. </li><li>Providing advice/information to the Director Safety and Ground Operations ME on specific technical issues. </li><li>Acting as a contact for staff on safety matters as appropriate. </li><li>Promoting the safety management system throughout DHL Aviation. </li><li>Maintaining safety documentation within areas of responsibility. </li><li>Producing Weekly, Monthly and Quarterly Operational Risk Reports and providing articles for inclusion in the DHL Global Safety Digest magazine. </li><li>Facilitating the Safety Action Group meeting(s) which includes preparing the meeting agenda, presentation as well as taking and distributing the meeting minutes. </li><li>Attending any relevant industry safety conferences as agreed/proposed by the Director Safety and Ground Operations. </li><li>Any other task as directed by the Director Safety and Ground Operations. </li></ul> Emergency Response <ul><li>Active member of the Safety team for Emergency Response. </li><li>Assist in facilitating Emergency Exercises with the Director Safety and Ground Operations. </li></ul> Your Profile: <ul><li>10-15 years Aviation Experience. </li><li>2-3 years in Aviation industry Safety and Quality auditing experience preferred. </li><li>Extensive operational knowledge and understanding of flight operations, aircraft maintenance, ground operations, cargo operations, airport operations and dangerous goods. </li><li>Experienced in the administration of SMS and FDM databases. </li><li>Significant experience of regulatory requirements (BCAA, GACA, ICAO, EU Ops, FARs). </li><li>Have operational knowledge in Ground Operations such as Ramp Supervisor or Turn Round Coordinator. </li><li>Have experience in one of the following: </li></ul><ol><li>Flight Operations as Commercial Pilot License or Licensed Flight Dispatcher. </li><li>Aircraft Maintenance as Licensed Aircraft Engineer or Technical Services Engineer. </li></ol><ul><li>Have experience in two of the following: </li></ul><ol><li>Experienced in Emergency Response such as Crisis Management or Go Team. </li><li>Experienced in safety investigation techniques including use of flight data. </li><li>Experienced in audits and observation (LOSA) techniques. </li><li>Experienced in fatigue risk management and rostering techniques </li></ol> Our Offer: <ul><li>Strong career support in an international environment. </li><li>Great culture and colleagues. </li><li>Multifarious benefit programm. </li></ul> Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application! </div>

0 to 0 years Naukri Gulf

ISP/OSP Specialist

On-site - Bahrain - Manama 8 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> More About the Role: The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain. NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS. Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables. What You'll Get to Do: The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include: Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables. Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained. Update UCA status in the UCA tracker for the assigned region. Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service. Track daily activities in the approved ticketing system. Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region. Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables. Perform other related duties as assigned. You'll Bring These Qualifications: Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field. Must be a U.S. Citizen and possess a current active Secret Security Clearance. Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.). Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.). Hands-on Experience in working with DoD networks, including NIPR and SIPR. Plans implementation of enhancements and upgrades to the network. Advise network users of hardware requirements, configurations, and limitations. Willing to provide On-Site/On-call support. 24/7 365 days a year. These Qualifications Would be Nice to Have: Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International. Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions. NGEN .</div></section>

0 to 0 years Bayt

Customer Service Representative

Remote - Bahrain 2 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U. S. Hours Position Type: Full-Time, Remote Working Hours: U. S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat . You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you. What You’ll Own Customer Interaction & Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket & SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base & Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience & Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance & Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email & chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution. Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer & Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you. Apply now and become the voice that delivers exceptional customer experiences every day. </div>

0 to 0 years Naukri Gulf

Consultant

On-site - Bahrain - Manama 6 July 2026

Healthcare & Medical

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition. This is a temporary, project-based consultancy position.What We Need From You<ul><li>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</li><li>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</li><li>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</li><li>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</li><li>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</li><li>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</li><li>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</li><li>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</li><li>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</li><li>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</li><li>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</li><li>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</li><li>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</li><li>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</li><li>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</li><li>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</li><li>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</li><li>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</li><li>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</li></ul>Education and Experience<ul><li>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</li><li>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</li><li>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</li><li>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</li></ul>Skills and Knowledge<ul><li>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</li><li>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</li><li>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</li><li>Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</li><li>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</li></ul></div></section><section>Desired Candidate Profile<ul><li> </li></ul></section>

0 to 0 years Bayt

Consultant

On-site - Bahrain 6 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition. This is a temporary, project-based consultancy position. What We Need From You <ul><li>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends. </li><li>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio. </li><li>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost. </li><li>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan. </li><li>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics. </li><li>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities. </li><li>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms. </li><li>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential. </li><li>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms. </li><li>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels. </li><li>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support. </li><li>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines. </li><li>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns. </li><li>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations. </li><li>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability. </li><li>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners. </li><li>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence. </li><li>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements. </li><li>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management. </li></ul> Education and Experience <ul><li>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage. </li><li>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy. </li><li>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services. </li><li>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery. </li></ul> Skills and Knowledge <ul><li>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models. </li><li>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development. </li><li>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting. </li><li>Knowledge of digital commerce, customer journeys, product management and go-to-market practices. </li><li>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes. </li></ul> Equal Employment Opportunity Statement We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed. </div>

0 to 0 years Bayt

National Project Coordinator

On-site - Bahrain 16 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: <ul> <li>Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li>Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li>Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li>Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background The United Nations Development Programme (UNDP) Country Office in the Kingdom of Bahrain operates within the context of a high-income, net-contributing country, where UNDP engagement is fully funded through government cost-sharing and aligned with national development priorities. Bahrain is implementing an ambitious national reform agenda under Bahrain Vision 2030 and the Government Programme (2023–2026), with a strong focus on economic diversification, fiscal sustainability, effective governance, environmental resilience, digital transformation, and inclusive human development. As a net contributor country, UNDP Bahrain maintains a lean operational footprint while delivering high-value technical assistance, policy advisory services, and innovation-driven solutions in support of national priorities. UNDP Bahrain’s programme is guided by the Country Programme Document (CPD) 2025–2029, approved by the UNDP Executive Board in January 2025, and is fully aligned with the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029. The CPD positions UNDP as a trusted strategic partner to the Government of Bahrain, contributing to UNSDCF outcomes through integrated, multi-sectoral interventions that address complex development challenges at the intersection of economic prosperity, governance and human rights, and environmental sustainability. Under the Country Programme Document (CPD) 2025–2029, UNDP Bahrain’s engagement is structured around three interrelated CPD pillars: (i) Economic prosperity and sustainable livelihoods; (ii) Effective governance, human rights, and access to justice; and (iii) Environmental sustainability and climate resilience. These pillars reflect national priorities under Bahrain Vision 2030 and the Government Programme (2023–2026), and constitute UNDP’s substantive contribution to the implementation of the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029. To ensure coherence, integration, and efficient delivery within a lean Country Office structure, the Bahrain CO operationalizes the three CPD pillars through two integrated programme clusters. The first cluster brings together Economic Prosperity and Environmental Sustainability; and environmental sustainability and governance, human rights, access to justice, and social inclusion.  The second cluster focuses on governance, human rights, access to justice, and social inclusion, encompassing rule of law, public sector effectiveness, civic engagement, gender equality, and protection of vulnerable groups. This cluster supports national institutions in strengthening accountability, service delivery, and compliance with international human rights standards, while promoting inclusive participation and social cohesion. This two-cluster delivery model enables the Country Office to manage complexity, promote synergies across CPD pillars, and apply a portfolio approach to programme design, implementation, and partnerships. Staff are therefore expected to work across thematic boundaries, contribute to integrated solutions, and support joint programming within the UN system, while ensuring results-based management, quality assurance, and alignment with national and UNSDCF priorities. Duties and Responsibilities Summary of key functions  Under the overall guidance of Program Analyst (governance, human rights, access to justice, and social inclusion cluster), the National Project Coordinatorwill: <ul> <li>Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting;</li> <li>Provide advisory support on climate resilience and river basin management issues to the Government and other partners;</li> <li>Build the strategic partnerships needed to achieve results;</li> <li>Align the project with UN values and UNDP priorities; </li> <li>Ensure the mainstreaming gender, disability and youth considerations in the field of expertise, promote a safe and enabling environment free of any kind of discrimination, abusive behavior and exploitation, and use the principles of Inclusive HR communications in line with the UNDP corporate standards.</li> </ul> Specific tasks and responsibilities: Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting <ul> <li>Manage and coordinate project activities based on the relevant Project Document, including the</li> <li>Develop comprehensive/detailed Project work-plan including structured dynamics of all Project</li> <li>Prepare Project progress reports for the donor and the main project beneficiary (Ministry of</li> <li>Ensure timely submission of the Project Implementation Report, Technical reports, quarterly financial reports, and other reports as may be required by UNDP and/or the donor;</li> <li>Monitor Project progress to ensure that it is in accordance with the timetable set out in the</li> <li>Secure the goods, services and personnel needed to implement ANA activities, including drafting TORs and work specifications;</li> <li>Monitor financial resources and ensure accuracy and reliability of financial reports;</li> <li>Manage and monitor the project risks initially identified, submit new risks to the Project Board for consideration and decision on possible action if required; update the status of these risks by maintaining a Project Risk Log;</li> <li>Provide rigorous quality assurance for the project’s financial, procurement and administrative processes to make sure that they are conducted in line with UNDP rules and regulations as well as in line with the project timelines.</li> <li>Maintain regular coordination and quality assurance of expert inputs and products as well as among project partners to ensure coherence and complementarity of project activities;</li> <li>Identify opportunities for deepening cooperation and recommending adequate approaches to dealing with different stakeholders based on information gathered during project implementation;</li> <li>Maintain regular communication on relevant project issues with local and international counterparties, consultants and experts and ensuring quality and timely delivery of all agreed outputs</li> <li>Managing project tracking in QUANTUM in accordance with UNDP procedures;</li> <li>Managing the transfer of project deliverables and assets to national beneficiaries and other project stakeholders.</li> </ul> Provide advisory support on climate resilience and river basin management issues to the Government and other partners; <ul> <li>Identify, collect and analyze policy-related, relevant information and data;</li> <li>Identify and synthesize best practices and lessons learnt into project goals;</li> <li>Support the development of policies that will address challenges and needs in collaboration with the Government and other strategic partners;</li> <li>Codify and share best practices and lessons learnt;</li> </ul> Build the strategic partnerships needed to achieve results; <ul> <li>Cultivate relationships with the central and local authorities, academia, NGOs and other Project stakeholders, ensuring full understanding, cooperation and an appropriate fit of the project activities with the main needs of the beneficiaries; and</li> <li>Establishing effective linkages with the regional project team, the project teams in the riparian countries, and other relevant projects and initiatives in the sector with a view to developing substantive partnerships and generating synergies;</li> <li>Disseminate project reports and respond to queries from concerned stakeholders.</li> </ul> Align the project with UN values and UNDP priorities. <ul> <li>Ensure the principles of gender equality, democratic governance, social inclusion and disaster resilience are effectively reflected in project activities;</li> <li>Ensure that gender equality is pursued in all project activities and reflected in work plans, budgets, reports, researches, analyses and, where specifically relevant, analyzed in detail;</li> <li>Ensure that accessibility for persons with disabilities is reflected in all project activities;</li> <li>Consult regularly with other UNDP projects and programs on related activities where synergies are possible;</li> <li>Strive to engage groups and communities in project activities that affect them;</li> <li>Communicate project goals and activities clearly to both stakeholders and the wider public;</li> </ul> Ensure the mainstreaming of gender, disability, and youth considerations in the field of expertise  <ul> <li>Support preparation of gender equality background materials for use in discussion, correspondence and briefing sessions;</li> <li>Ensure that all data gathered during project implementation is disaggregated by gender/disability/youth, age, ethnic affiliation and other to the extent possible; </li> <li>Support the reporting on gender mainstreaming as part of the ROAR and other corporate documents;</li> <li>Identify partnership strategies with regard to providers of specialized expertise, with special encouragements for providers with a gender/disability/youth knowledge;</li> <li>Ensure the project/programme contributes to the promotion of gender /disability/youth equal access by reaching, involving, and benefiting. </li> </ul> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Performance Indicators for evaluation of results  <ul> <li>Project activities executed in line with UNDP corporate principles;</li> <li>Project staff/ team(s) effectively and efficiently guided and backstopped, as needed;</li> <li>Implementation of the transferred competencies and resources is consolidated and effectively carried out;</li> <li>Links with other relevant projects/initiatives established and joint objectives effectuated;</li> <li>Delivered funds in accordance with the planned Annual Work Plans;</li> <li>Timely and qualitative reporting in line with the programme needs and Country Office/national partners’ requirements. Project activities executed in line with UNDP corporate rules and procedures; </li> </ul> Institutional Arrangement The National Project Coordinator will be engaged on a regular NPSA contract and will report to the Program Analyst governance, human rights, access to justice, and social inclusion cluster and in matrix supervision with the Programme Analyst, Economic Prosperity and Environmental Sustainability, to ensure coherence and cross cutting coordination and complementarity. Competencies Core <ul> <li>Achieve Results: – LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work</li> <li>Think Innovatively: – LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking</li> <li>Learn Continuously: – LEVEL 2: Go outside comfort zone, learn from others and support their learning</li> <li>Adapt with Agility: – LEVEL 2: Adapt processes/approaches to new situations, involve others in change process</li> <li>Act with Determination: – LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously</li> <li>Engage and Partner: – LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships</li> <li>Enable Diversity and Inclusion: – LEVEL 2: Facilitate conversations to bridge differences, considers in decision making</li> <li>People Management: UNDP people management competencies can be found in the dedicated site.</li> </ul> Cross-Functional & Technical competencies Business Management <ul> <li>Results-based Management <ul> <li>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</li> </ul></li> <li>Working with Evidence and Data <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li> </ul></li> <li>Project Management <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul></li> <li>Partnerships Management <ul> <li>Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies</li> </ul></li> <li>Risk Management <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul></li> </ul> Business Direction & Strategy <ul> <li>System Thinking <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul></li> </ul> 2030 Agenda: Engagement & Effectiveness <ul> <li>Effectiveness <ul> <li>Project Quality Assurance</li> </ul></li> </ul>   Required Skills and Experience Min. Education requirements <ul> <li>Advanced university degree (Master´s degree or equivalent) in Development Studies, Social Policy, Social Sciences, Sustainable Development, Gender Studies, International Development/Relations, Public Policy, Political Law, Sustainable Studies or other related, or a similar field is required, or</li> <li>A first-level university degree (Bachelor´s Degree) in the areas stated above in combination with additional 2 years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> Min. years of relevant work experience <ul> <li>Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li> <li>Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national or international level in the design, implementation, monitoring and/or evaluation of development projects.</li> </ul> Desired skills in addition to the competencies covered in the Competencies section <ul> <li>Excellent computer literacy (MS Office; Windows)</li> <li>Experience at the national level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects</li> <li>Experience in the implementation of larger projects run by international organizations and/or large environmental protection projects is a strong asset;</li> <li>Proven experience in handling multi-sectoral coordination among professionals and regional teams is desired.</li> <li>Policy, advisory and advocacy experience and track record of engagement with United Nations, other development actors and donors are desirable.</li> <li>Experience in Gender mainstreaming is an asset.</li> <li>Experience liaising and cooperating with government officials, municipal authorities, academic institutions, CSOs is an asset;</li> <li>Ability for traveling and field work;</li> <li>Ability to work under pressure;</li> <li>Strong drafting, presentation and reporting skills.</li> <li>Strong communication skills, especially in timely and accurate responses to emails.</li> <li>Strong computer skills, in particular mastery of all applications of the MS Office package and internet search.</li> </ul> Required Language(s) <ul> <li>Fluency in Arabic and English is required.</li> </ul> Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.  UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.  Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Use of AI by candidates Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.  #LI-DNI </div>

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