The Talent Management Officer is responsible for supporting BCFC's talent management agenda across recruitment, learning & development, and employee engagement. Acting as a key enabler of day-to-day operational delivery, the role works closely with the Talent Management Assistant Manager to ensure talent programs and initiatives are effectively coordinated and executed in alignment with BCFC's workforce strategy and business objectives.

Essential Duties and Responsibilities

1. Support the execution of recruitment activities including job posting, candidate screening coordination, interview scheduling, and onboarding logistics.
2. Coordinate internship and on-the-job training programs, acting as the main point of contact for interns, trainees, and academic institutions.
3. Attend career fairs and university events to represent the organization and promote the employer brand.
4. Act as the main point of contact for employees seeking information on Tamkeen-supported programs, facilitating clear communication, submitting applications and payment claims, and coordinating with relevant departments or third parties as required.
5. Submit and track invoices for training, recruitment, and staff wellbeing programs, ensuring accuracy and timely processing.
6. Ensure all employee documents are properly filed in both physical and virtual employee files.
7. Support the administration of BIBF training programs by communicating course registration updates and certificates to employees and ensuring training status is accurately recorded in the HR system.
8. Plan and coordinate employee engagement initiatives to foster a positive workplace culture and enhance employee morale and participation.
9. Maintain and ensure all employee job descriptions are updated, approved, and signed.
10. Assist in researching industry best practices to support improvements in talent acquisition and talent management strategies.
11. Support the administration and maintenance of e-learning platforms, ensuring content is accessible and employee participation is tracked.
12. Assist in the coordination of upskilling and reskilling programs by liaising with training providers and managing scheduling and documentation.
13. Assist in administering the annual employee satisfaction survey, handling communications, data collection, and compiling results for review.
14. Support HR analytics activities by collecting and organizing data on engagement, retention, and performance for reporting purposes.
15. Prepare monthly HR reports on headcount and employee movements, including new joiners, resignations, transfers, and turnover rates, ensuring accurate and up-to-date records.
16. Assist in the coordination and administration of employee recognition programs, ensuring timely and consistent delivery.
17. Organize and coordinate social events and team-building activities to support a positive workplace culture.
18. Identify and escalate opportunities to improve HR systems and processes, supporting IT coordination and participating in testing and implementation as needed.
19. Carry out any additional tasks assigned by the manager, contributing to team operations and business objectives.
20. Handle additional tasks and projects assigned by the Assistant Manager, contributing actively to team operations and business objectives.
21. Adhere to and promote the company's Employee Code of Conduct, maintaining high standards of integrity and professionalism in all work activities.

Desired Candidate Profile

Education

A minimum of a Bachelor's degree in Human Resources, Business Administration, or a related field.

Experience

Entry level

Certificates and Licenses

Competencies:

Core Competencies

• Strong verbal and written communication skills to clearly convey complex information to both internal and external stakeholders.
• Works proactively with colleagues, sharing knowledge, resources, and support to achieve team and organizational objectives.
• Adapt to change, embrace challenges, stay resilient under pressure, and maintain a positive attitude to achieve goals
• Strong analytical and critical thinking abilities to resolve issues efficiently and effectively in complex, high-pressure situations.
• Able to uphold ethical standards, make transparent decisions, follow legal requirements, and treat others with fairness and respect.

Technical/Role-Specific Competencies

• Working knowledge of recruitment coordination, candidate screening processes, and employer branding activities including career fair and university engagement.
• Ability to coordinate training programs, maintain LMS platforms, track employee participation, and support training administration and logistics.
• Familiarity with HR data collection and basic reporting, including compiling and organizing people metrics such as engagement, retention, and performance data.
• Understanding of employee engagement practices, survey administration, and recognition program coordination.