catering management
72 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration & Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication & Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications & Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills & Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health & safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills & Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health & safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>
<p><strong>JOB PURPOSE</strong> To develop and enhance the onboard dining experience by designing innovative food and beverage concepts, managing menu strategy and product development, and collaborating with catering partners and internal stakeholders to deliver a consistent, commercially effective, and customer-focused inflight offering</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Dining Experience Strategy</strong></p><ul><li>Develop and implement onboard dining concepts aligned with brand standards, customer expectations, and business objectives.</li><li>Review and refresh menu offerings across cabin classes based on passenger preferences, market trends, and competitive benchmarking.</li><li>Identify opportunities to enhance the overall inflight dining experience through product innovation and service improvements.</li></ul><p><strong>Menu & Product Development</strong></p><ul><li>Lead the development of food and beverage products, seasonal menus, and special meal offerings.</li><li>Define product specifications, presentation standards, portion controls, and menu descriptions to ensure consistency and quality.</li><li>Manage the introduction of new menu items and promotional offerings from concept through implementation.</li></ul><p><strong>Commercial & Performance Management</strong></p><ul><li>Analyze customer feedback, consumption trends, product performance, and food costs to drive menu optimization.</li><li>Evaluate pricing, product mix, and profitability to recommend improvements and maximize value.</li><li>Support cost-management initiatives while maintaining product quality and customer satisfaction.</li></ul><p><strong>Stakeholder & Supplier Management</strong></p><ul><li>Collaborate with catering partners, procurement, marketing, finance, and operational teams to ensure menu feasibility and successful implementation.</li><li>Work with suppliers and catering providers to assess new products, ingredients, and dining concepts.</li><li>Support product evaluations, tasting sessions, and menu approval processes.</li></ul><p><strong>Compliance & Governance</strong></p><ul><li>Ensure compliance with food safety, allergen, nutrition, labeling, and regulatory requirements.</li><li>Maintain accurate menu specifications, product documentation, approval records, and version control.</li><li>Monitor adherence to established dining standards across the onboard catering product portfolio.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION / QUALIFICATIONS</h2><p>Bachelor's degree in Hospitality Management, Food & Beverage Management, Culinary Arts, Logistics, Marketing, Business Administration or an equivalent major in the related field</p><h2>EXPERIENCE</h2><p>A minimum of 6 years of experience in the related field</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key accountabilities: Deliver public relations services in an efficient and effective manner while maintaining and enhancing the image and reputation of the CBB. Support the digital transformation initiatives aimed at automating administrative processes and improving operational efficiency. Implement policies and procedures concerning travel, accommodation, transportation services and events for the Governor, accompanying delegations, and VIP Guests to meet the CBB s internal and external requirements. Ensure adherence to budget constraints and compliance with internal policies and procedures. Build and maintain relationships with key external partners and vendors, including hotels, travel agencies, and logistics providers. Serve as the secondary point of contact with host organizations, ministries and other government entities, embassies and event organizers in Bahrain and abroad on protocol matters. Support other directorates in organizing official events, seminars, and conferences, including venue selection, catering, third-party vendors and logistical arrangements Manage educational and field visits for schools, universities, and large groups. Manage photography and video coverage for events in Bahrain and abroad. Manage catering for internal and external events in which HE the Governor and executive management. Update of directories and authorized signatory lists (for example: Banks in Bahrain, Government Directory application, CBB VIP list). Confirm arrival/departure protocols, escort arrangements, flags and gift exchanges for HE the Governor and VIP guests at all internal and external events in Bahrain and abroad. Prepare seating charts and manage guest lists as per protocol. Event management, including assessment and facilitation of financial support, hosting, agenda content, CBB speakers, moderating, managing virtual platforms, and CBB staff nominations and registration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualification: Bachelor s degree in Communications / Public Relations / Marketing or its equivalent. Minimum Experience: 5-7 years in relevant field Apply</p><p></p></section>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION REQUIREMENTS Profile Oracle Fusion HCM Talent Management Consultant Experience 8-10 Yrs Duration 1 year Location Onsite - Bahrain Type Fulltime Expected Joining Date Immediate Job Description - u2022 Oracle Fusion Talent Management Implementation: Hands-on end-to-end implementation experience across Oracle Fusion Talent Management modules including Oracle Recruiting Cloud (ORC), Learning & Development, Profile Management, Career Development, and Compensation Management u2014 from requirements gathering and solution design through to configuration, testing, and go-live delivery. u2022 Oracle Recruiting Cloud (ORC) & Talent Acquisition: Deep expertise in configuring Oracle Recruiting Cloud covering candidate lifecycle, job requisition templates, offer management, interview scheduling, onboarding workflows, internal mobility, and recruiting agency management u2014 with ability to troubleshoot and resolve complex ORC configuration and workflow issues.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Certifications: Oracle HCM Cloud Implementation Professional | Oracle Talent Management Cloud Certified | Oracle Recruiting Cloud Certified</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the job Corporate Finance Specialist</b></p><br> <p><b>Job Type: </b>Contract Role</p><br> <p><b>Location: </b>Bahrain</p><br> <p><b>Department:</b> Finance</p><br> <p><b>Roles & Responsibilities</b></p><br> <ul><li>Develop and maintain short- and long-term cash flow projections across the Group.</li><li>Monitor daily cash balances across all entities and ensure sufficient liquidity to support business and operational requirements.</li><li>Optimize cash utilization, surplus balances, and banking structures to enhance returns and improve liquidity efficiency.</li><li>Manage day-to-day treasury activities, including fund transfers, wire payments, and investment transactions.</li><li>Maintain and strengthen relationships with banks and financial institutions, including negotiation of banking terms and service arrangements.</li><li>Ensure treasury activities are conducted in line with applicable financial regulations, policies, and internal controls.</li><li>Identify and assess liquidity exposures and implement appropriate measures to maintain adequate funding and liquidity.</li><li>Monitor foreign exchange exposures arising from international operations and recommend appropriate mitigation strategies.</li><li>Develop and implement risk management approaches covering interest rate, foreign exchange, and commodity exposures.</li><li>Work closely with senior management to develop investment strategies aligned with the Group's financial objectives.</li><li>Assess available investment opportunities for surplus cash and provide recommendations based on risk, return, and liquidity considerations.</li><li>Track investment performance and recommend portfolio adjustments where required.</li><li>Design and establish appropriate SPV structures to support fundraising activities in compliance with applicable regulatory requirements.</li><li>Prepare and deliver periodic treasury reports covering cash positions, cash flow projections, liquidity requirements, and investment performance.</li><li>Analyze treasury and financial data to provide actionable insights and recommendations for improved financial efficiency and strategic decision-making.</li><li>Lead, manage, and develop the treasury team, promoting a strong performance-driven and collaborative environment.</li><li>Provide ongoing coaching and training to the treasury team on industry best practices, regulatory developments, and treasury management processes.</li></ul> <p><b>Qualifications</b></p><br> <ul><li>Strong analytical, problem-solving skills and attention-to-detail.</li><li>Proficiency in treasury management systems and financial software.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong knowledge of financial markets, banking products, and risk management.</li><li>CTP or CFA certification is an advantage.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><u><span>POSITION REQUIREMENTS</span></u></b><br></p><br><p><b><span><span>Profile</span></span></b><br></p><br><p><span><span>Oracle Fusion HCM Talent Management Consultant</span></span><br></p><br><br><p><b><span><span>Experience</span></span></b><br></p><br><p><span><span>8-10 Yrs</span></span><br></p><br><br><p><b><span><span>Duration</span></span></b><br></p><br><p><span><span>1 year</span></span><br></p><br><br><p><b><span><span>Location</span></span></b><br></p><br><p><span><span>Onsite - Bahrain</span></span><br></p><br><br><p><b><span><span>Type</span></span></b><br></p><br><p><span><span>Fulltime</span></span><br></p><br><br><p><b><span><span>Expected Joining Date</span></span></b><br></p><br><p><span><span>Immediate</span></span><br></p><br><br><p><b><span><span>Job
Description</span></span></b><span><span> -</span></span><br></p><br><p><span><span>• <b>Oracle
Fusion Talent Management Implementation:</b> Hands-on end-to-end implementation
experience across Oracle Fusion Talent Management modules including Oracle
Recruiting Cloud (ORC), Learning & Development, Profile Management, Career
Development, and Compensation Management — from requirements gathering and
solution design through to configuration, testing, and go-live delivery.</span></span><br></p><br><p><span><span>• <b>Oracle
Recruiting Cloud (ORC) & Talent Acquisition:</b> Deep expertise in
configuring Oracle Recruiting Cloud covering candidate lifecycle, job
requisition templates, offer management, interview scheduling, onboarding
workflows, internal mobility, and recruiting agency management — with ability
to troubleshoot and resolve complex ORC configuration and workflow issues.</span></span><br></p><br><p><span><span>• <b>Learning
& Development Configuration:</b> Proficiency in setting up Oracle Learning
Cloud including learning catalog, offerings, specializations, learning
assignments, self-paced and instructor-led content, completion tracking, and
learner community setup — with experience resolving UAT defects related to enrollment
rules, access controls, and notification workflows.</span></span><br></p><br><p><span><span>• <b>Profile
Management & Competency Frameworks:</b> Expertise in configuring Oracle
Profile Management including content library, profile types, content sections,
rating models, competency frameworks, and integration touchpoints with
Recruitment, Performance, and Career Development — with ability to identify and
resolve data and configuration gaps during UAT and deployment.</span></span><br></p><br><p><span><span>• <b>Career
Development & Succession Planning:</b> Ability to configure Career Development
plans, development goals, career paths, growth opportunities, and talent pools
— with hands-on experience resolving common UAT issues related to goal syncing,
manager visibility, and role-based access across Career and Succession modules.</span></span><br></p><br><p><span><span>• <b>Compensation
Management Configuration:</b> Expertise in setting up Compensation Management
including salary structures, grade ladders, merit and bonus plans, eligibility
profiles, workforce compensation worksheets, budget management, and approval
workflows — with strong capability to diagnose and resolve compensation
calculation, eligibility, and worksheet display issues during UAT.</span></span><br></p><br><p><span><span>• <b>Redwood
UI Migration:</b> Practical experience in migrating Oracle Fusion Talent
Management pages and workflows from Classic UI to Oracle Redwood Experience,
including Recruiting, Learning, Career Development, and Compensation modules —
covering theme configuration, page composer adjustments, sandbox setup, and
end-user adoption support to ensure seamless transition.</span></span><br></p><br><p><span><span>• <b>UAT
Management & Issue Resolution:</b> Proven ability to manage UAT cycles
including test script preparation, defect logging, triage, root cause analysis,
and resolution tracking across all Talent Management modules — capable of
working under pressure to resolve high-priority issues and maintain go-live
readiness within tight project timelines.</span></span><br></p><br><p><span><span>• <b>System
Stabilization & Post Go-Live Hypercare:</b> Experience in managing post
go-live stabilization including hypercare support, critical issue resolution,
configuration corrections, data fixes, and user adoption challenges — ensuring
smooth and controlled transition from project delivery to steady-state
operations.</span></span><br></p><br><p><span><span>• <b>Security,
Roles & Access Management:</b> Proficiency in configuring Oracle HCM
role-based access control (RBAC), data roles, duty roles, and security profiles
across all Talent modules — with experience identifying and resolving access,
visibility, and data security issues commonly encountered during UAT and
Redwood migration.</span></span><br></p><br><p><span><span>• <b>HCM
Reporting, Fast Formulas & Data Validation:</b> Ability to write and
troubleshoot Fast Formulas, eligibility rules, and BPM approval workflows;
design OTBI and BIP reports for Talent Management; and run data validation and
reconciliation activities critical during UAT, go-live, and post-migration
phases.</span></span><br></p><br><p><span><span>• <b>Stakeholder
Management & Issue Escalation:</b> Strong communication skills to liaise
with HR business owners, IT teams, and Oracle Support; manage issue escalation
and SR coordination; facilitate UAT sign-off sessions; and prepare deployment
readiness assessments, configuration documentation, and end-user training
materials.</span></span><br></p><br><p><i><span><span>Preferred
Certifications: Oracle HCM Cloud Implementation Professional | Oracle Talent
Management Cloud Certified | Oracle Recruiting Cloud Certified</span></span></i><br></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a talented Senior Chef de Partie - Pastry for the Calo Kitchen. You will work closely with the Head Chef to lead the daily operations of the pastry section, overseeing production, supervising and developing the pastry team, ensuring consistent product quality, and managing inventory and stock levels. The successful candidate will leverage their culinary expertise and leadership skills to maintain the highest standards of quality, drive operational excellence, and deliver an exceptional customer experience.</p><p>Main Responsibilities</p><ul><li>Ensure the pastry section operates efficiently and meets Calo's quality standards.</li><li>Lead and support the pastry team in daily production.</li><li>Oversee the production of in-house baked goods and desserts.</li><li>Assist the Head Chef in planning and directing food preparation when required.</li><li>Train, guide, and motivate junior team members.</li><li>Ensure consistency in product quality, taste, and presentation.</li><li>Order supplies and manage inventory appropriately.</li><li>Comply with and enforce sanitation regulations and safety standards.</li><li>Resourcefully solve operational issues as they arise.</li><li>Maintain a positive and professional approach with co-workers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Pastry Chef de Partie, with experience leading a team.</li><li>Minimum of 5 years' experience within the hospitality or catering industry.</li><li>Professional pastry or culinary training is preferred.</li><li>Proficient in English.</li></ul><p>Knowledge and Competency</p><ul><li>Proven leadership and team management skills.</li><li>Strong knowledge of pastry production and kitchen operations.</li><li>Ability to organize work, delegate tasks, and monitor progress.</li><li>Excellent communication and problem-solving skills.</li><li>Up-to-date with food safety standards and pastry trends.</li></ul><p>Personality</p><ul><li>Strong communicator.</li><li>Positive and approachable leader.</li><li>Passionate about pastry and quality.</li><li>Customer-focused mindset.</li></ul><p></p></section>
<br><ul><li><p><strong>UI/UX & Prototyping:</strong> Design intuitive web/mobile interfaces and build interactive Figma prototypes.</p></li><li><p><strong>Social Media & Graphic Design:</strong> Craft eye-catching Instagram posts, carousels, and visual assets following brand guidelines.</p></li><li><p><strong>Social Media Management:</strong> Manage, publish, and oversee social media channels, engage with the audience, and respond to inquiries.</p></li><li><p><strong>Design Systems:</strong> Create and maintain reusable UI kits, style guides, icons, and design components.</p></li><li><p><strong>Developer Collaboration:</strong> Work closely with software developers to ensure designs are implemented accurately in real products.</p></li><li><p><strong>Quality & Feedback:</strong> Review finished layouts with high attention to detail and incorporate team feedback smoothly.</p></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Fresh Graduate & Bahraini National</strong></p></li><li><p><strong>Design Tool Proficiency</strong></p></li><li><p><strong>Active Portfolio</strong></p></li><li><p><strong>Strong & Confident Personality</strong></p></li><li><p><strong>Bilingual Communicator</strong></p></li><li><p><strong>Passionate & Open to Growth</strong></p></li></ol>
<p><strong>What you will be doing:</strong> Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following:</p><p><strong>Management:</strong> Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users. Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines. Is creating business cases for justification of investments and expenditures to support the approval process. Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director. Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel. Compliance of PCI DSS & GDPR</p><p><strong>Hardware:</strong> Ensures that the hotel works with Accor Hardware partners. Has a good relationship with Hardware Partners. Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</p><p><strong>Software:</strong> Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management s policy and requirements are running on the hotel s systems and computers. Has a good relationship to the Software suppliers. Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</p><p><strong>User:</strong> Ensures that no user in the hotel has access to programs other than those needed to perform the job. He/she is in charge of providing and maintaining a training program (in coordination with the Learning & Development department). This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</p><p><strong>Security / Datasafe:</strong> Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection. Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems. He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</p><p>Servers Infrastructure<br>Physical and Virtual Networks<br>Data, Voice and Wi-Fi<br>Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment<br>Central profile solutions (CP)<br>Central reservations systems (CRS)<br>Revenue management systems (RMS)<br>Various middleware / Interfaces<br>Data warehouse, reporting, and Business Intelligence (BI) Interface Only<br>Sales force automation (SFA) - Interface<br>Customer relationship management (CRM)<br>Point of Sales application<br>Back office accounting software application<br>Procurement and inventory management application<br>IP TV<br>Human resources management system<br>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</p><p><strong>Scope:</strong> Smooth running of all computer systems. Training of basic functions of user software. Regular information to IT management about the new computer trends for the future. Regular data safe /backup. Budgeting, Planning, and managing the approval process for IT Expenditures Compliance with IT Policies and Guidelines IT project management</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years experience in a similar role, preferably in an international hotel brand. Strategic thinker, results-driven, process-oriented, and attentive to details. Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals. Change instigator, positive influencer, strong communicator, and team collaborator. Strong listening skills and the ability to anticipate business needs. Able to build and develop relationships with the business partners, and intermediaries. Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels. Fluency in English. Adaptable, self-motivating individual with the ability to bring others along on the journey. Strong decision-making skills, calm under pressure, and able to prioritize workflows.</p>
<p>The Head Chef of Arabic Cuisine will lead the culinary operations for all Arabic food outlets, developing authentic, modern, and high-quality Arabic dishes. This role combines deep heritage knowledge of Middle Eastern cuisine with leadership, creativity, and operational excellence. The Head Chef will ensure menu innovation, consistent food quality, cost control, team training, and adherence to international hygiene standards.</p><p><strong>Key Responsibilities</strong></p><p><strong>Culinary Leadership & Operations</strong></p><ul><li>Lead the daily kitchen operations for Arabic cuisine sections across multiple outlets.</li><li>Ensure consistent preparation and presentation of high-quality dishes that reflect authentic Arabic culinary traditions.</li><li>Oversee recipe development, tasting panels, and continuous menu refinement.</li><li>Maintain standards of portioning, plating, and flavor profiles according to brand guidelines.</li></ul><p><strong>Menu Development</strong></p><ul><li>Design and execute traditional and contemporary Arabic menus, including Levantine, Khaleeji, North African, and GCC specialties.</li><li>Develop seasonal menus, banquet menus, and special event concepts.</li><li>Incorporate regional ingredients and modern techniques while preserving cultural authenticity.</li></ul><p><strong>Team Management</strong></p><ul><li>Recruit, train, and mentor culinary staff specializing in Arabic cuisine.</li><li>Create a positive kitchen culture focused on teamwork, respect, and professional growth.</li><li>Conduct performance evaluations and ensure continuous skill development.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><ul><li>Ensure kitchen operations comply with HACCP, ISO, or international food safety standards.</li><li>Conduct regular inspections of kitchen equipment, storage, and food handling processes.</li><li>Maintain high standards of cleanliness and sanitation at all times.</li></ul><p><strong>Financial & Operational Control</strong></p><ul><li>Manage kitchen budgets, food costs, and labor costs.</li><li>Develop cost-effective menus and optimize ingredient usage to reduce waste.</li><li>Collaborate with procurement to ensure quality sourcing of Arabic spices, meats, produce, and specialty ingredients.</li></ul><p><strong>Guest Experience & Brand Representation</strong></p><ul><li>Engage with guests during events, tastings, and VIP functions.</li><li>Act as an ambassador for the brand's culinary identity.</li><li>Participate in media features, culinary festivals, and chef collaborations when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience</strong></p><p><strong>Experience</strong></p><ul><li>Minimum 812 years of culinary experience, with at least 5 years in a leadership role as Head Chef or Senior Sous Chef.</li><li>Proven international experience in luxury hotels, fine-dining restaurants, or large-scale catering.</li></ul><p><strong>Skills & Competencies</strong></p><ul><li>Mastery of Arabic cuisines: Levantine, Gulf, Egyptian, Moroccan, and North African.</li><li>Strong leadership, communication, and team-building skills.</li><li>Expertise in menu creation, flavor balance, and ingredient sourcing.</li><li>Ability to work in fast-paced, multicultural environments.</li><li>Strong budgeting, scheduling, and cost-control abilities.</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Passionate about Arabic culinary heritage.</li><li>Creative and open to innovation while respecting tradition.</li><li>High integrity, professionalism, and adaptability.</li><li>Strong organizational and multitasking capabilities.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Food quality and guest satisfaction ratings.</li><li>Food cost percentage and waste reduction.</li><li>Staff retention and training success.</li><li>Menu performance and revenue growth.</li><li>Compliance with hygiene and safety standards.</li></ul>
<br> <br> <p> <strong>Job Description</strong> </p> <p> <strong>What you will be doing:</strong> </p> <p>Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following: </p> <p> <strong>Management:</strong> </p> <ul> <li>Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.</li> <li>Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.</li> <li>Is creating business cases for justification of investments and expenditures to support the approval process.</li> <li>Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director.</li> <li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel.</li> <li>Compliance of PCI DSS & GDPR</li> </ul> <p> <strong>Hardware:</strong> </p> <ul> <li>Ensures that the hotel works with Accor Hardware partners.</li> <li>Has a good relationship with Hardware Partners.</li> <li>Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.</li> <li>Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li> </ul> <p> <strong>Software:</strong> </p> <ul> <li>Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.</li> <li>Ensures that only original and properly licensed application programs according to the IT management s policy and requirements are running on the hotel s systems and computers.</li> <li>Has a good relationship to the Software suppliers.</li> <li>Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</li> </ul> <p> <strong>User:</strong> </p> <ul> <li>Ensures that no user in the hotel has access to programs other than those needed to perform the job.</li> <li>He/she is in charge of providing and maintaining a training program (in coordination with the Learning & Development department).</li> <li>This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</li> </ul> <p> <strong>Security / Datasafe:</strong> </p> <ul> <li>Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.</li> <li>Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.</li> <li>He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</li> <li>Servers Infrastructure Physical and Virtual</li> <li>Networks Data, Voice and Wi-Fi</li> <li>Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment</li> <li>Central profile solutions (CP)</li> <li>Central reservations systems (CRS)</li> <li>Revenue management systems (RMS)</li> <li>Various middleware / Interfaces</li> <li>Data warehouse, reporting, and Business Intelligence (BI) Interface Only</li> <li>Sales force automation (SFA) - Interface</li> <li>Customer relationship management (CRM)</li> <li>Point of Sales application</li> <li>Back office accounting software application</li> <li>Procurement and inventory management application</li> <li>IP TV</li> <li>Human resources management system</li> <li>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</li> </ul> <p> <strong>Scope:</strong> </p> <ul> <li>Smooth running of all computer systems.</li> <li>Training of basic functions of user software.</li> <li>Regular information to IT management about the new computer trends for the future.</li> <li>Regular data safe /backup.</li> <li>Budgeting, Planning, and managing the approval process for IT Expenditures</li> <li>Compliance with IT Policies and Guidelines</li> <li>IT project management</li> </ul> <p> </p> <ul> </ul> <br> <div>Qualifications</div> <br> <p> <strong>Qualifications</strong> </p> <ul> <li>Minimum 5 years experience in a similar role, preferably in an international hotel brand.</li> <li>Strategic thinker, results-driven, process-oriented, and attentive to details. </li> <li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.</li> <li>Change instigator, positive influencer, strong communicator, and team collaborator.</li> <li>Strong listening skills and the ability to anticipate business needs.</li> <li>Able to build and develop relationships with the business partners, and intermediaries.</li> <li>Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.</li> <li>Fluency in English.</li> <li>Adaptable, self-motivating individual with the ability to bring others along on the journey.</li> <li>Strong decision-making skills, calm under pressure, and able to prioritize workflows. </li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Senior Planning Engineer Location: Bahrain Department: Project Controls Reports To: Planning Lead Role Summary Nass Contracting is seeking an experienced Senior Planning Engineer to lead project planning, scheduling, and program controls across major construction and engineering projects.<br> This role is responsible for delivering robust planning solutions, Earned Value Management (EVM), cash flow forecasting, risk-based scheduling, and strategic program oversight to support successful project execution.<br> The successful candidate will work closely with project leadership, commercial teams, consultants, and clients to ensure effective schedule management, performance monitoring, and timely decision-making throughout the project lifecycle.<br> Key Responsibilities Develop, review, and maintain project schedules using Primavera P6.<br> Lead preparation and approval of baseline programs, updates, recovery schedules, and look-ahead plans.<br> Implement and monitor Earned Value Management (EVM) and integrated cash flow forecasting.<br> Establish and manage Work Breakdown Structures (WBS), coding standards, and planning procedures.<br> Support tender planning, methodology development, and tender-stage cash flow preparation.<br> Conduct schedule analysis, critical path reviews, delay analysis, Time Impact Analysis (TIA), and Extension of Time (EOT) support.<br> Monitor project progress, identify risks, and provide early warnings on schedule, resource, and cash flow variances.<br> Coordinate with commercial, finance, procurement, engineering, construction, and risk management teams to ensure alignment of scope, schedule, and cost.<br> Integrate subcontractor and vendor schedules into project programs.<br> Prepare management dashboards and performance reports covering schedule, EVM, risks, and cash flow.<br> Mentor and develop planning team members while promoting best practices and continuous improvement.<br> Requirements Bachelor’s or Master’s degree in Engineering, Construction Management, or a related discipline.<br> 5–10 years of planning and scheduling experience within construction or engineering projects.<br> Minimum 3 years of experience in a senior planning role.<br> Strong expertise in Primavera P6, Critical Path Method (CPM) scheduling, and project controls.<br> Proven experience with Earned Value Management (EVM), resource/cost-loaded schedules, and cash flow forecasting.<br> Solid understanding of risk-based planning, delay analysis, claims support, and contractual requirements.<br> Excellent leadership, communication, and stakeholder management skills.<br> Why Join Us?<br> At Nass Contracting, you will be part of a dynamic team delivering complex and high-profile projects while contributing to the growth and advancement of project controls excellence across the organization.<br></span> </div>
<p><h4>Role summary</h4>
<p>Nass Contracting is seeking an experienced senior planning engineer to lead project planning, scheduling, and program controls across major construction and engineering projects. This role is responsible for delivering robust planning solutions, earned value management (EVM), cash flow forecasting, risk-based scheduling, and strategic program oversight to support successful project execution.</p>
<p>The successful candidate will work closely with project leadership, commercial teams, consultants, and clients to ensure effective schedule management, performance monitoring, and timely decision-making throughout the project lifecycle.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Develop, review, and maintain project schedules using Primavera P6.</li>
<li>Lead preparation and approval of baseline programs, updates, recovery schedules, and look-ahead plans.</li>
<li>Implement and monitor earned value management (EVM) and integrated cash flow forecasting.</li>
<li>Establish and manage work breakdown structures (WBS), coding standards, and planning procedures.</li>
<li>Support tender planning, methodology development, and tender-stage cash flow preparation.</li>
<li>Conduct schedule analysis, critical path reviews, delay analysis, time impact analysis (TIA), and extension of time (EOT) support.</li>
<li>Monitor project progress, identify risks, and provide early warnings on schedule, resource, and cash flow variances.</li>
<li>Coordinate with commercial, finance, procurement, engineering, construction, and risk management teams to ensure alignment of scope, schedule, and cost.</li>
<li>Integrate subcontractor and vendor schedules into project programs.</li>
<li>Prepare management dashboards and performance reports covering schedule, EVM, risks, and cash flow.</li>
<li>Mentor and develop planning team members while promoting best practices and continuous improvement.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s or master’s degree in engineering, construction management, or a related discipline.</li>
<li>5–10 years of planning and scheduling experience within construction or engineering projects.</li>
<li>Minimum 3 years of experience in a senior planning role.</li>
<li>Strong expertise in Primavera P6, critical path method (CPM) scheduling, and project controls.</li>
<li>Proven experience with earned value management (EVM), resource/cost-loaded schedules, and cash flow forecasting.</li>
<li>Solid understanding of risk-based planning, delay analysis, claims support, and contractual requirements.</li>
<li>Excellent leadership, communication, and stakeholder management skills.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership & Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications & Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud & Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms & End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation & Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance & Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset & Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications & Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>
<p><h4>Position objective</h4>
<p>The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store.<br>
Train and coach the store team to perform merchant-based visual presentation and manage the daily, weekly and seasonal visual presentation tasks.</p>
<h4>Key responsibilities</h4>
<strong>Brand image</strong>
<ul>
<li>Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye-catching displays whilst incorporating commercial sales opportunities.</li>
<li>Implement the brand-specific visual merchandising standards.</li>
<li>Coordinate store displays in line with brand guidelines and strategy.</li>
<li>Develop floor plans and maximize visual impact.</li>
<li>Arrange merchandise, signage, fixtures and in-store layout guide.</li>
<li>Take photographs of every change done in the merchandise display.</li>
<li>Make use of creative lighting for windows.</li>
<li>Maximize placement of new lines and re-merchandise the store when new trends build.</li>
<li>Create layout of the store according to its categories.</li>
<li>Ensure proper merchandising of the items.</li>
<li>Collect, review and provide feedback on the merchandise.</li>
</ul>
<strong>Other responsibilities</strong>
<ul>
<li>Work closely with the operations and brand management team to increase sales.</li>
<li>Work with the visual merchandising manager and sales team to achieve commercial goals.</li>
<li>Be involved in pre-opening of the stores and conduct timely visits to ensure that the brand’s standards are properly implemented and followed.</li>
<li>Conduct research on current market trends and lifestyle.</li>
</ul></p><p></p>
<p>• Oversee and manage the daily operations of multiple branches, ensuring smooth and efficient service delivery.
• Monitor daily performance, sales, and expenses across all locations.
• Ensure operational standards, cleanliness, and service quality are consistently maintained.
• Develop and implement operational procedures to improve efficiency and customer satisfaction.
Staff Management & Development
• Manage and supervise all staff members, including recruitment, interviews, and training of new employees.
• Prepare work schedules, attendance, and leave plans to ensure adequate staffing levels.
• Conduct regular performance evaluations and provide coaching and feedback to staff.
• Foster a positive and motivated work environment to maximize employee productivity and retention.
Maintenance, Equipment & Suppliers
• Oversee maintenance and repair of equipment and facilities across all branches.
• Manage relationships with suppliers and vendors to ensure timely and cost-effective procurement.
• Monitor inventory levels and ensure availability of necessary supplies and materials.
Customer Experience
• Handle customer complaints and inquiries professionally and resolve issues promptly.
• Continuously improve service quality based on customer feedback and industry best practices.
• Implement initiatives to enhance the overall customer experience and loyalty.
Sales & Financial Performance
• Monitor sales, expenses, and daily performance metrics to identify areas for improvement.
• Develop and implement ideas and plans to increase sales, reduce costs, and minimize waste.
• Prepare and present clear monthly reports to the business owner, covering operational performance, sales, expenses, and recommendations.
Expansion & Strategic Growth
• Supervise the opening and operation of future branches, including site selection, setup, staffing, and launch.
• Develop strategic plans for business expansion and growth.
• Identify new business opportunities and market trends to stay competitive.</p><p>• Strong experience in daily operations and managing multiple branches.
• Experience in staff management, recruitment, and training.
• Strong leadership, disciplined, and well-organized personality.
• Ability to make decisions and solve problems independently without constant supervision.
• Experience in increasing sales and reducing costs and waste.
• Strategic thinking for development and expansion.
• Proficiency in preparing reports and using management systems.
• Previous experience in car wash operations or multi-branch service businesses is preferred.
• Fluency in English is preferred.
• A valid driving license in Bahrain is preferred.</p>