وظائف مندوب تعاقدات في البحرين

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement comprehensive PR strategies and campaigns to promote our brand, products, and initiatives. Cultivate and maintain strong relationships with journalists, editors, bloggers, and influencers across relevant media outlets and platforms. Write and distribute press releases, media pitches, and other PR materials to secure media coverage and positive publicity. Coordinate interviews, press briefings, and media appearances for company spokespeople and executives. Monitor media coverage and industry trends to identify opportunities, threats, and emerging topics for proactive and reactive PR efforts. Collaborate with cross-functional teams, including Marketing, Sales, and Product Development, to align PR efforts with broader business goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3-4 years of relevant experience</li><li>Strong analytical, communication, time-management, and creativity skills</li><li>Experience with sporting events will be an advantage</li><li>Strong ability to focus on customer/market and take initiative</li><li>** Must include a cover letter with your application to EMAIL_ADDRESS</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role: We are seeking a results-driven creative to spearhead our digital presence. This isn’t just about "posting"—it’s about building a brand from zero, experimenting with viral trends, and converting engagement into growth.</p><p>Detailed Responsibilities:</p><ul><li><b>End-to-End Management:</b> Full ownership of Instagram and TikTok strategy.</li><li><b>Creative Production:</b> Scripting, filming, and editing high-quality Reels and TikToks.</li><li><b>Strategic Planning:</b> Crafting monthly content pillars that align with brand goals.</li><li><b>Community Building:</b> Actively managing engagement to foster a loyal following.</li><li><b>Data Analysis:</b> Reporting on KPIs and pivoting strategies based on performance data.</li></ul><p><br></p><p>Requirements:</p><ul><li>Proven track record in social media growth.</li><li>Mastery of <b>Canva</b> (AI tool proficiency is a major advantage).</li><li>A "growth hacker" mindset—you focus on metrics that matter (ROI and reach).</li></ul><p>Ready to grow? Send your portfolio and examples of accounts you’ve scaled.</p><p><br></p><p><i>Priority is given to those who prove they can deliver results!</i></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Minimum 1 year of experience in digital marketing or online marketing management.</li><li>Good skills in designing posts and photography </li><li>Strong knowledge of SEO, SEM, Google Ads, social media marketing, email marketing, and content marketing.</li><li>Experience with analytics tools such as Google Analytics and reporting platforms.</li><li>Excellent communication and organizational skills.</li><li>Ability to work independently and manage multiple projects effectively.</li><li>Must be Located in Bahrain </li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Dear Dr,</p><br><p>This is Nasir and I am writing on behalf of Convate reputed Recruitment Consultant firm located in Bangalore. We offer recruitment solutions to almost all the top of the order IT organizations, Non IT, Healthcare, Pharma &amp; MNCs having their presence in India &amp; Middle East &amp; Malaysia&nbsp;</p><br><p>We do have urgent&nbsp;Job&nbsp;Opening for Senior Resident &nbsp;Pediatrics Cardiology in a Reputed Hospital - Bahrain</p><br><p>Designation: Senior Resident – &nbsp;Pediatrics Cardiology</p><br><p>Location: Bahrain</p><br><ul><li><p>Qualification: MBBS + Masters + Fellowship (Preferred)</p></li><li><p>02-05 Years Of Experience&nbsp; Post Qualification</p></li></ul><br><br><br><br><p>If you are interested, kindly share your updated resume to&nbsp;cg 15 at convate dot com&nbsp;or Whatsapp me on&nbsp;9738004236&nbsp;and mention the below details:&nbsp;</p><br><p>Kindly fill the below details:</p><br><p>1. Reason for&nbsp;job&nbsp;change:</p><br><p>2. Joining Time needed</p><br><p>Awaiting your reply. Also do you have any friends interested in this&nbsp;position do refer them.</p><br><p>Hope to hear from you soon.</p><br><p>Regards,</p><br><p>MD Nasir Khan</p><p>Convate Consultancy</p><br><p><br></p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>MBBS + Masters + Fellowship (Preferred)</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent Acquisition Specialist Position Type: Full-Time, Remote Working Hours: EST Business Hours About the Role Pavago is seeking a passionate and proactive Talent Acquisition Specialist to join our growing recruitment team.<br> This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br> This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients.<br> If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.<br> ResponsibilitiesCandidate Sourcing &amp; Recruitment Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.<br> Candidate Assessment &amp; Interviewing Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.<br> Interview Coordination Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.<br> Client Collaboration Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.<br> Recruitment Operations Maintain accurate candidate records within the Applicant Tracking System (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.<br> What Makes You a Strong Fit You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.<br> Required Experience &amp; SkillsMust-Have Previous experience in Talent Acquisition, Recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.<br> Nice-to-Have Bachelor's degree in Business, Human Resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of Boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.<br> What Does a Typical Day Look Like?<br> Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms.<br> Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br> You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br> Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.<br> Key Performance Indicators (KPIs) Time-to-Fill Quality of Candidates Submitted Interview-to-Offer Ratio Candidate Response Rate Client Satisfaction ATS Data Accuracy Candidate Experience Offer Acceptance Rate You Are the Right Person If.<br>.. You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.<br> Interview Process Initial Recruiter Screening Video Interview Final Team Interview Background &amp; Reference Checks Offer Stage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Specialist (Deliverability, Client Success &amp; Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability &amp; Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting &amp; Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement &amp; Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience &amp; Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

<div><strong>OCC Specialist</strong></div>    <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do. </em><strong>DHL Global Forwarding</strong> has an opening for a <strong>OCC Specialist </strong>in <strong>Bahrain. </strong></p> <p>Join us in connecting people and improving lives!</p>   <p><strong>In this OCC Specialist position </strong></p> <ul> <li>Execute plans and processes to implement the OFR pricing strategy</li> <li>Respond to pricing enquiries in an efficient and competitive manner</li> <li>Ensure the timely monitoring and accurate updating of local tariffs</li> <li>Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents</li> <li>Develop and maintain databases with specific information to enable quick responses to specific network queries</li> <li>Build and secure business relationships with customers and airlines</li> <li>Prepare carrier performance reports and reviews</li> <li>Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets</li> <li>Understand recent developments of new solutions, services, lane and traffic development</li> <li>Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed</li> <li>Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency</li> </ul>   <p><strong>Now, here is what we need from you!</strong></p>   <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p>Bachelor’s Degree or equivalent experience/qualification</p> </td> </tr> <tr> <td>   </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> more than 4 years</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br></em><br><font color="#ffffff">#LI-MEA</font></p><span data-teams="true"><em ></em></span>    

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment. Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc. Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders Managing the relevant inventory in coordination with the Category Managers Ensuring timely and accurate analysis and reporting of inventory and purchase forecast Dispatching orders to suppliers and ensuring proper tracking Liaising with suppliers for improving collaborative forecasting planning and replenishment Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 4+ years of experience in Demand Planning</p><p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools such as SQL, G-Sheets/Excel, Claude / AI tools, and Python is a plus.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>You can inspire several teams and stakeholders to rally behind a mission.</p><p>Language skills: Fluent English and Arabic would be highly advantageous.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>What's On Your Plate?</strong> </p> <ul> <li>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.</li> <li>Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.</li> <li>Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders</li> <li>Managing the relevant inventory in coordination with the Category Managers</li> <li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecast</li> <li>Dispatching orders to suppliers and ensuring proper tracking</li> <li>Liaising with suppliers for improving collaborative forecasting planning and replenishment</li> <li>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</li> </ul> <p> <strong>What Did We Order?</strong> </p> <ul> <li>You have at least 4+ years of experience in Demand Planning</li> <li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li> <li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li> <li>You are someone energized by the unknown and look forward to learning each day on the job.</li> <li>You have excellent analytical and communication skills, and always like to be hands-on with several tools such as SQL, G-Sheets/Excel, Claude / AI tools, and Python is a plus.</li> <li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li> <li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.</li><li>Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.</li><li>Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders</li><li>Managing the relevant inventory in coordination with the Category Managers</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecast</li><li>Dispatching orders to suppliers and ensuring proper tracking</li><li>Liaising with suppliers for improving collaborative forecasting planning and replenishment</li><li>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</li></ul><p><strong>What Did We Order?</strong></p><br><br><ul><li>You have at least 4+ years of experience in Demand Planning</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools such as SQL, G-Sheets/Excel, Claude / AI tools, and Python is a plus.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Oracle Fusion IT Support Specialist is responsible for providing technical and functional support for Oracle Fusion Cloud applications. The role ensures the smooth operation of Oracle Fusion modules, resolves system issues, supports end users, manages system configurations, and collaborates with business stakeholders to optimize ERP processes and system performance.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Oracle Fusion Support</strong></p><ul><li><p>Provide first and second-level support for Oracle Fusion Cloud applications.</p></li><li><p>Troubleshoot and resolve system issues, user errors, and process-related incidents.</p></li><li><p>Monitor system performance and ensure application availability.</p></li><li><p>Escalate complex issues to Oracle Support or implementation partners when required.</p></li><li><p>Track and manage support tickets to ensure timely resolution.</p></li></ul><p><strong>Functional Support</strong></p><ul><li><p>Support Oracle Fusion modules such as:</p><ul><li><p>Human Capital Management (HCM)</p></li><li><p>Financials</p></li><li><p>Procurement</p></li><li><p>Supply Chain Management (SCM)</p></li><li><p>Inventory Management</p></li><li><p>Projects Management</p></li></ul></li><li><p>Assist users with transactions, workflows, approvals, and reporting.</p></li><li><p>Provide guidance on system functionality and best practices.</p></li></ul><p><strong>System Administration</strong></p><ul><li><p>Manage user accounts, roles, responsibilities, and security access.</p></li><li><p>Maintain system configurations and setup changes according to business requirements.</p></li><li><p>Support quarterly Oracle updates and system testing activities.</p></li><li><p>Monitor integration processes and interfaces between Oracle Fusion and other applications.</p></li></ul><p><strong>Reporting &amp; Data Management</strong></p><ul><li><p>Develop and maintain reports, dashboards, and analytics using Oracle reporting tools.</p></li><li><p>Assist with data uploads, data validation, and reconciliation activities.</p></li><li><p>Ensure data accuracy, integrity, and compliance with company standards.</p></li></ul><p><strong>Testing &amp; Enhancements</strong></p><ul><li><p>Participate in User Acceptance Testing (UAT) for system enhancements and upgrades.</p></li><li><p>Document business requirements and functional specifications.</p></li><li><p>Coordinate with vendors and consultants on system improvements and projects.</p></li><li><p>Support implementation of new Oracle Fusion modules and functionalities.</p></li></ul><p><strong>User Training &amp; Documentation</strong></p><ul><li><p>Conduct end-user training sessions and system demonstrations.</p></li><li><p>Develop user guides, process documentation, and training materials.</p></li><li><p>Promote user adoption and continuous improvement initiatives.</p></li></ul><p><strong>Compliance &amp; Security</strong></p><ul><li><p>Ensure compliance with IT policies, security standards, and internal controls.</p></li><li><p>Support audits related to ERP systems and data access controls.</p></li><li><p>Maintain confidentiality and security of business data.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or related field.</p></li><li><p>Oracle Fusion certifications are preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–5 years of experience supporting Oracle Fusion Cloud applications.</p></li><li><p>Experience in ERP support, system administration, or business applications support.</p></li><li><p>Experience in manufacturing, industrial, or corporate environments is preferred.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of Oracle Fusion Cloud applications.</p></li><li><p>Understanding of ERP business processes (HR, Finance, Procurement, SCM).</p></li><li><p>Experience with Oracle BI Publisher, OTBI, and reporting tools.</p></li><li><p>Knowledge of system integrations and data migration processes.</p></li><li><p>Familiarity with SQL and database concepts is an advantage.</p></li><li><p>Experience with Service Desk/Ticketing systems.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Problem Solving</p></li><li><p>Customer Service Orientation</p></li><li><p>Analytical Thinking</p></li><li><p>Communication Skills</p></li><li><p>Attention to Detail</p></li><li><p>Time Management</p></li><li><p>Stakeholder Management</p></li><li><p>Teamwork</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Ticket Resolution Time (SLA Compliance)</p></li><li><p>User Satisfaction Rate</p></li><li><p>System Availability/Uptime</p></li><li><p>Number of Recurring Issues Resolved</p></li><li><p>UAT Success Rate</p></li><li><p>Oracle Update Testing Completion</p></li></ul><p>Training Effectiveness and User Adoption Rate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support in the day-to-day conduct of Training Programs and providing assistance as required.</p><p><b>Training Delivery</b></p><ul><li>Coordinate all functions related to Training Delivery.</li><li>Receives and registers and follow-up with customers examination requests.</li><li>Consults with Planning Department regarding availability of classrooms.</li><li>Assists in preparation of examination papers ensuring these are signed by the instructors.</li><li>Briefs the students on the examination process, rules and regulations before beginning the exam.</li><li>Check for examination results, produce certificates and completion documents and send them to customers.</li><li>Responsible for drafting and issuing of Notices to Instructors</li><li>Responsible for production of administration guides for instructors to ensure they are provided with all relevant material and training files and materials prior to course commencement.</li><li>Responsible for administration of GAA LMS, E-Learning and EVIONICA portals which includes uploading various training programs, handling of trainees registration, creating and maintaining trainees records.</li><li>Supports the delivery of the induction session for trainees on their first day and assists in filling out the required documents.</li><li>Liaise with instructors, partners and stakeholders to ensure entire curriculum coordination, good quality of the training content, and successful delivery of the training program</li><li>Coordinate with the Line Manager to prepare appropriate documentation to comply with regulatory bodies (IATA, MOL, etc.) standards and obtain required approvals.</li><li>Facilitate the conduct of the training sessions, and ensure all regulatory matters meet with the Regulatory Authorities requirements.</li></ul><p><b>Efficient Operation</b></p><ul><li>Issuance and ongoing maintenance of training records and certificates, ensuring that all documentation is accurately processed and securely stored.</li><li>Maintain an organized system for updating and retrieving these records to facilitate easy access for audits and reporting purposes.</li><li>Support in the scheduling and preparation of training programs and classes.</li><li>Provide general administrative support to other departments.</li><li>Assists in the drafting of correspondence, emails and reports.</li><li>Minutes meetings and distributes minutes in a timely manner.</li><li>Performs miscellaneous duties as assigned.</li><li>Assist in application and renewal of instructors licenses.</li><li>Maintain appropriate documentation and records of all programs and trainees.</li><li>Ensure timely maintenance of training database.</li><li>Assist in the preparation of monthly reports as required by management.</li></ul><p><b>Customer Service</b></p><ul><li>Acts as point of contact for any customer enquiries related to Pilot, Cabin Crew, Engineering, Ground and ATC training and direct these enquiries to the relevant managers.</li><li>Receives and responds to customer enquiries via email/ telephone/ face-to-face meetings.</li><li>Ensures that all GAA Programs are conducted timely and effectively.</li><li>Ensure high levels of customer service activities are always offered to the customers, to sustain maximum customer satisfaction.</li><li>Works closely with other Units to ensure customer satisfaction is maintained.</li><li>Manage and follow-up with students regarding their performance, achievements, complaints, payments, and progress.</li><li>Collects information on customers' needs and feedback and shares this with the parties involved.</li><li>Assist in implementation plans Operations Support improvement initiatives in coordination with other Units.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration or a relevant field is required.</li><li>0-1 years of experience in the Aviation industry or related field.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>One of our reputed Clients committed to being the leading regional operator in the world of Fin-tech providing innovative solutions and advanced payments looking for a Talented &amp; Experienced IT Quality Assurance Specialist (Mobile Application, Web Portals, and Kiosks Testing)</p><p>As a IT Quality Assurance Specialist, you'll be the guardian of our product quality, responsible for testing our mobile wallet applications across iOS and Android platforms. As well as our web portal and Kiosks.</p><p>You'll design comprehensive test strategies, identify bugs before they reach users, and leverage cutting-edge AI tools to accelerate testing cycles without compromising thoroughness.</p><p>Your work will directly impact user trust and satisfaction in our financial services.</p><p><b>Duties &amp; Responsibilities:</b></p><ul><li><b>Mobile Application, Web Portals and Kiosks Testing</b></li><li>Perform comprehensive testing of iOS and Android mobile wallet applications across multiple devices, OS versions, and screen sizes.</li><li>Execute functional, regression, integration, and end-to-end testing for all new features and releases</li><li>Test critical payment flows including card transactions, peer-to-peer transfers, bill payments, remittances, and wallet top-ups</li><li>Validate user interface, user experience, navigation flows, and visual design consistency</li><li>Test application performance, load handling, responsiveness, and stability under various conditions</li><li>Conduct security testing to identify vulnerabilities in payment processes and data handling</li><li>Verify integration with third-party services including payment gateways, banks, and card networks</li></ul><ul><li><b>AI-Powered Testing:</b></li><li>Utilize AI testing tools (TestRigor, Applitools, Testim, Mabl, etc.) to automate repetitive test scenarios</li><li>Leverage AI assistants (ChatGPT, Claude, GitHub Copilot) to generate test cases, test data, and testing scripts</li><li>Use AI-powered visual testing tools to detect UI inconsistencies and regression issues</li><li>Implement AI-driven test optimization to identify high-risk areas requiring deeper testing</li><li>Explore and integrate emerging AI QA tools to continuously improve testing efficiency</li><li>Use AI to analyze bug patterns and predict potential problem areas.</li></ul><ul><li><b>Test Planning &amp; Documentation:</b></li><li>Create detailed test plans, test cases, and test scenarios for new features and releases</li><li>Design and maintain test case repositories organized by feature, priority, and test type</li><li>Document test results, defects, and quality metrics clearly and thoroughly</li><li>Develop testing checklists and quality gates for different release stages</li><li>Maintain up-to-date testing documentation and knowledge base</li></ul><ul><li><b>Bug Tracking &amp; Quality Assurance:</b></li><li>Identify, document, and track bugs with detailed reproduction steps, screenshots, and logs</li><li>Assign severity and priority levels to defects based on business impact</li><li>Collaborate with developers to clarify issues, verify fixes, and conduct retesting</li><li>Ensure all critical and high-priority bugs are resolved before release</li><li>Perform smoke testing and sanity checks on bug fixes</li><li>Monitor bug trends and quality metrics to identify systemic issues</li></ul><ul><li><b>Automation &amp; Continuous Improvement:</b></li><li>Build and maintain automated test scripts for regression and smoke testing</li><li>Implement continuous testing practices integrated with CI/CD pipelines</li><li>Identify opportunities to automate manual testing workflows</li><li>Recommend and implement tools, frameworks, and processes to improve QA efficiency</li><li>Stay current with mobile testing best practices and industry trends</li><li>Contribute to improving overall product quality culture within the organization</li></ul><ul><li><b>Cross-Functional Collaboration:</b></li><li>Work closely with product managers to understand requirements and acceptance criteria</li><li>Partner with developers during feature development to prevent defects early</li><li>Communicate testing progress, blockers, and risks to stakeholders</li><li>Participate in sprint planning, grooming, and retrospective meetings</li><li>Provide quality perspective in product design and technical architecture discussions.</li></ul><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li></ul><ul><li><b>Qualifications &amp; Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li></ul><ul><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li></ul><ul><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li><li><b>Domain Knowledge:</b></li><li>Experience testing fintech, payment, banking, or financial services applications strongly preferred</li><li>Understanding of payment processing flows, transaction security, and compliance requirements</li><li>Knowledge of common security vulnerabilities (OWASP Mobile Top 10)</li><li>Familiarity with data privacy regulations and PCI DSS standards</li><li><b>Analytical &amp; Problem-Solving Skills:</b></li><li>Strong attention to detail with ability to spot subtle defects and edge cases</li><li>Logical thinking to design comprehensive test scenarios and coverage</li><li>Root cause analysis skills to understand why bugs occur</li><li>Ability to think from end-user perspective and anticipate user behavior</li><li><b>Qualifications &amp; Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>Participate in planning, designing, and governing the organization's IP network and ISP infrastructure to support current and future business requirements. The role focuses on network architecture, capacity planning, technology evaluation, operational governance, and project delivery while ensuring scalable, secure, resilient, and operationally efficient network solutions aligned with business objectives.</span></p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>Design and develop scalable IP network and ISP infrastructure solutions to support business growth and technology strategy.</span></p><br></li><li><p><span>Prepare and review High-Level Designs (HLD), Low-Level Designs (LLD), technical specifications, and implementation guidelines for new services, network expansions, and technology refresh initiatives.</span></p><br></li><li><p><span>Lead network planning activities, including capacity forecasting, traffic analysis, technology evaluation, and infrastructure lifecycle planning.</span></p><br></li><li><p><span>Develop technical requirements, Statements of Work (SoW), Bills of Quantities (BoQ), and Requests for Proposal (RFP/RFI) documentation, and participate in the technical evaluation and selection of vendor solutions.</span></p><br></li><li><p><span>Prepare CAPEX/OPEX estimates, budget forecasts, and business cases to support annual investment planning and strategic initiatives.</span></p><br></li><li><p><span>Establish and maintain IP network architecture standards, engineering guidelines, and design governance to ensure consistency, scalability, resilience, and security.</span></p><br></li><li><p><span>Govern IP network operations by reviewing network performance, capacity utilization, availability, incidents, problem trends, and operational KPIs, and recommend continual improvement initiatives.</span></p><br></li><li><p><span>Define operational acceptance criteria and ensure new network solutions are fully operationally ready before handover to the Operations team.</span></p><br></li><li><p><span>Collaborate with Technology, Cybersecurity, Business, Marketing, PMO, Procurement, and other stakeholders to design and deliver new network services and solutions.</span></p><br></li><li><p><span>Manage technical engagements with vendors, consultants, and service providers throughout the planning, procurement, implementation, and acceptance lifecycle.</span></p><br></li><li><p><span>Evaluate emerging technologies, industry trends, and best practices, providing recommendations for network evolution and modernization.</span></p><br></li><li><p><span>Promote automation and process optimization by identifying opportunities to streamline engineering, planning, and governance activities through scripting and automation tools.</span></p><br></li><li><p><span>Ensure all network designs and solutions comply with organizational security policies, regulatory requirements, and industry best practices, incorporating security-by-design principles.</span></p><br></li><li><p><span>Develop, maintain, and periodically review network architecture documentation, standards, procedures, technical roadmaps, and engineering documentation.</span></p><br></li><li><p><span>Provide technical leadership and governance during project implementation, testing, commissioning, and operational handover.</span></p><br></li></ul> <br> <br><br> Education and Experience <br> <ul><li><p><span>Bachelor’s degree in computer science, computer engineering, communication engineering, or any related field.</span></p><br></li><li><p><span>CCNA, or IP networks related professional certification preferred.</span></p><br></li><li><p><span>CCNP Routing &amp; Switching experience is preferable.</span></p><br></li><li><p><span>3–5 years of experience in IP and ISP &nbsp;network planning, design, or engineering within a telecommunications operator or Internet Service Provider (ISP).</span></p><br></li><li><p><span>Exposure to IP Technical expertise in all areas of IP and ISP and capacity and CDN service providers.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Good understanding of networking concepts (routing, switching, security..etc).</span></p><br></li><li><p><span>Good understanding in L2, L3 networks</span></p><br></li><li><p><span>Good understanding on both IPv4 and IPv6</span></p><br></li><li><p><span>Good understanding of firewall, VPN and proxy policies</span></p><br></li><li><p><span>Excellent organizational, communication and troubleshooting skills.</span></p><br></li><li><p><span>Be willing to work in a team.</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What We Need From You</p><p>Design and develop scalable IP network and ISP infrastructure solutions to support business growth and technology strategy.</p><p><br></p><p>Prepare and review High-Level Designs (HLD), Low-Level Designs (LLD), technical specifications, and implementation guidelines for new services, network expansions, and technology refresh initiatives.</p><p><br></p><p>Lead network planning activities, including capacity forecasting, traffic analysis, technology evaluation, and infrastructure lifecycle planning.</p><p><br></p><p>Develop technical requirements, Statements of Work (SoW), Bills of Quantities (BoQ), and Requests for Proposal (RFP/RFI) documentation, and participate in the technical evaluation and selection of vendor solutions.</p><p><br></p><p>Prepare CAPEX/OPEX estimates, budget forecasts, and business cases to support annual investment planning and strategic initiatives.</p><p><br></p><p>Establish and maintain IP network architecture standards, engineering guidelines, and design governance to ensure consistency, scalability, resilience, and security.</p><p><br></p><p>Govern IP network operations by reviewing network performance, capacity utilization, availability, incidents, problem trends, and operational KPIs, and recommend continual improvement initiatives.</p><p><br></p><p>Define operational acceptance criteria and ensure new network solutions are fully operationally ready before handover to the Operations team.</p><p><br></p><p>Collaborate with Technology, Cybersecurity, Business, Marketing, PMO, Procurement, and other stakeholders to design and deliver new network services and solutions.</p><p><br></p><p>Manage technical engagements with vendors, consultants, and service providers throughout the planning, procurement, implementation, and acceptance lifecycle.</p><p><br></p><p>Evaluate emerging technologies, industry trends, and best practices, providing recommendations for network evolution and modernization.</p><p><br></p><p>Promote automation and process optimization by identifying opportunities to streamline engineering, planning, and governance activities through scripting and automation tools.</p><p><br></p><p>Ensure all network designs and solutions comply with organizational security policies, regulatory requirements, and industry best practices, incorporating security-by-design principles.</p><p><br></p><p>Develop, maintain, and periodically review network architecture documentation, standards, procedures, technical roadmaps, and engineering documentation.</p><p><br></p><p>Provide technical leadership and governance during project implementation, testing, commissioning, and operational handover.</p><p><br></p><p>Education and Experience</p><p>Bachelor’s degree in computer science, computer engineering, communication engineering, or any related field.</p><p><br></p><p>CCNA, or IP networks related professional certification preferred.</p><p><br></p><p>CCNP Routing &amp; Switching experience is preferable.</p><p><br></p><p>3–5 years of experience in IP and ISP&nbsp; network planning, design, or engineering within a telecommunications operator or Internet Service Provider (ISP).</p><p><br></p><p>Exposure to IP Technical expertise in all areas of IP and ISP and capacity and CDN service providers.</p><p><br></p><p>Skills and Knowledge</p><p>Good understanding of networking concepts (routing, switching, security..etc).</p><p><br></p><p>Good understanding in L2, L3 networks</p><p><br></p><p>Good understanding on both IPv4 and IPv6</p><p><br></p><p>Good understanding of firewall, VPN and proxy policies</p><p><br></p><p>Excellent organizational, communication and troubleshooting skills.</p><p><br></p><p>Be willing to work in a team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Participate in the design, implementation, testing, operation and maintenance Zain Bahrain IP network.</li><li>Work in a team environment with shared responsibilities for new projects assigned to the IP Networks team.</li><li>Liaise with other Technology, Business and Marketing teams to assist in the design, delivery and operations of new products and solutions.</li><li>Manage the relationship with vendors and service providers engaged to provide networking products, services or support as required.</li><li>Analyze statistics, logs and alarms from network monitoring systems to maintain network health and take preventive and corrective actions as appropriate.</li><li>Assist the IP Networks senior Engineers in network capacity forecasts and planning of upgrades.</li><li>Automate repetitive tasks where appropriate using scripting techniques.</li><li>Research and keep abreast on new technologies.</li><li>Assist in the upkeep of proper documentation.</li><li>Work on various tools and technologies related to ISP and IP network systems.</li><li>Work on Internal LAN and WAN networks.</li><li>Work on various security platforms such as firewalls, VPN, IPS, Proxies..etc</li><li>Carry out the above duties outside office hours where deemed necessary.</li><li>Carry out the above duties with security-in-mind.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><b>Education and Experience</b></p><ul><li>Bachelor s degree in computer science, computer engineering, communication engineering, or any related field.</li><li>CCNA, or related professional certification preferred.</li><li>CompTIA Network+</li><li>CCNP Routing &amp; Switching is preferable.</li><li>3+ years of experience in the same area in the Telecom field.</li><li>Exposure to IP Technical expertise in all areas of IP and security networks is preferable.</li></ul><p><b>Skills and Knowledge</b></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership &amp; Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking &amp; Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach &amp; Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM &amp; Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement &amp; Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay &amp; Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting &amp; Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer &amp; Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>

<p><strong>Required Qualifications:</strong></p><ul><li><strong>Professional Experience:</strong> Minimum of 5 years of hands-on experience in a contracting environment. Relevant certifications (e.g., RICS, CIQS) are a strong advantage.</li><li><strong>Operational Experience:</strong> Strong proficiency in quantity surveying and BOQ preparation, sharp analytical instincts, and a solid grasp of contract management.</li><li><strong>Problem Solving Skills:</strong> Comfortable under pressure, precise by habit, and proactive about flagging risk before it becomes a problem.</li><li><strong>Contract &amp; Tender Management:</strong> Solid experience in contract management, subcontractor negotiation, developing tender documents, and delivering clear financial reports.</li><li><strong>Site Supervision:</strong> Proven ability to directly supervise construction sites, managing teams, timelines, and quality standards on the ground.</li><li><strong>Languages:</strong> Full professional proficiency in both Arabic and English (spoken and written). Bahraini national preferred.</li></ul><p>&nbsp;</p>