وظائف محلل اقتصادي في البحرين
١٠١ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role
We are seeking an experienced Senior Portfolio & Options Risk Analyst to join a high-performing private investment office managing a concentrated technology-focused equity portfolio with an active options strategy.
This is a unique opportunity to work directly alongside the Principal as the primary analytical and risk partner, contributing to portfolio construction, derivatives oversight, and investment decision-making. The successful candidate will play a key role in the firm's long-term vision of evolving into a licensed Single Family Office.</p><br><p>Key Responsibilities</p><ul><li><p>Act as the independent risk counterweight by identifying downside risks and challenging investment assumptions through rigorous analysis.</p></li><li><p>Build and maintain quantitative stress-testing models covering market drawdowns, volatility expansion, liquidity events, and macroeconomic scenarios.</p></li><li><p>Perform deep fundamental analysis on concentrated equity positions to identify thesis risks.</p></li><li><p>Manage and optimize short-options strategies, including roll decisions, Greeks monitoring, and portfolio restructuring.</p></li><li><p>Oversee Interactive Brokers (IBKR) Portfolio Margin utilization, maintenance requirements, buying power, and liquidity management.</p></li><li><p>Assess macroeconomic developments, geopolitical events, and sector trends for portfolio impact.</p></li><li><p>Evaluate investment ideas before implementation and ensure analytical rigor.</p></li><li><p>Identify relative value opportunities and volatility mispricing across equities and options markets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidate Requirements</p><ul><li><p>4–7 years of institutional experience in investment management, derivatives trading, treasury, asset management, hedge funds, or sophisticated family offices.</p></li><li><p>Candidates with 8–10 years of experience who remain technically hands-on are also encouraged to apply.</p></li><li><p>Proven experience managing short-options strategies through periods of significant market volatility.</p></li><li><p>Strong understanding of Portfolio Margin mechanics, options Greeks, and derivatives risk management.</p></li><li><p>Experience with Interactive Brokers (IBKR) Portfolio Margin is highly desirable.</p></li><li><p>Bachelor's degree in Finance, Mathematics, Engineering, Economics, or another quantitative discipline.</p></li><li><p>FRM qualification is preferred.</p></li><li><p>Strong analytical, quantitative, and independent decision-making abilities.</p></li></ul><br><p>Why Join Us?</p><ul><li><p>Work directly with the Principal on a sophisticated, high-conviction investment strategy.</p></li><li><p>Take ownership of portfolio risk across concentrated equity and derivatives positions.</p></li><li><p>Influence key investment decisions in a highly entrepreneurial environment.</p></li><li><p>Join at an early stage and help build a world-class investment office from the ground up.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for Fraud Monitoring Analyst(Risk Management) for our Bahrain operations with the following skillsets & terms and conditions:</p><p>Experience : 0-2 Years</p><p>Education Accounting/ Banking & finance/ Economic/ Fraud/ etc</p><p>Job responsibilities</p><ul><li>Monitor constantly customer s transactional records to identify unauthorized transactions and fraudulent accounts based on the alerts generated in the fraud management system.</li><li>Action Alerts on assigned queue as per service level agreement to reduce potential losses.</li><li>Handle/ Resolve incoming fraud reporting from customer as per service level agreement to reduce potential losses.</li><li>understanding on various fraud type & Responsibility of taking up role in Fraud Monitoring</li><li>ability to communicate in Arabic and English with customer & Fraud Risk Management on the Fraud findings.</li><li>willingness to work 24/7 shift role</li></ul><p>Terms and conditions</p><p>Joining time frame: (15 - 30 days)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience : 0-2 Years</p><p>Education Accounting/ Banking & finance/ Economic/ Fraud/ etc</p><ul><li>ability to communicate in Arabic and English with customer & Fraud Risk Management on the Fraud findings.</li><li>willingness to work 24/7 shift role</li></ul><p></p></section>
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Company Description<br>Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> Fraud Monitoring Analyst(Risk Management) </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Experience: 0-2 Years</strong></p><br><p><strong>Education</strong></p><br><p>Accounting/ Banking & finance/ Economic/ Fraud/ etc</p><br><p><strong>Job responsibilities</strong></p><br><ul><li>Monitor constantly customer’s transactional records to identify unauthorized transactions and fraudulent accounts based on the alerts generated in the fraud management system.</li><li>Action Alerts on assigned queue as per service level agreement to reduce potential losses.</li><li>Handle/ Resolve incoming fraud reporting from customer as per service level agreement to reduce potential losses.</li><li>understanding on various fraud type & Responsibility of taking up role in Fraud Monitoring</li><li>ability to communicate in Arabic and English with customer & Fraud Risk Management on the Fraud findings.</li><li>willingness to work 24/7 shift role</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame: (15 - 30 days)</strong></p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong> </p><br><p><strong>Joining time frame:</strong> <strong>maximum 4 weeks</strong></p><br><br><br> </div>
Role Description We are seeking a detail-oriented and analytical Risk Analyst / Credit Risk Analyst to identify, evaluate, and monitor financial and operational risks while supporting sound business decisions and sustainable growth. This role is responsible for assessing creditworthiness, analyzing financial data, developing risk assessment models, and providing actionable insights that strengthen risk management frameworks and ensure compliance with internal policies and regulatory requirements. The successful candidate will conduct comprehensive risk assessments by analyzing financial statements, credit reports, business performance, market conditions, and economic indicators. You will evaluate customer, corporate, and portfolio risk profiles, identify potential exposures, and recommend appropriate risk mitigation strategies that align with organizational objectives and risk appetite. The role involves reviewing credit applications, performing financial ratio analysis, assessing cash flow, evaluating repayment capacity, and preparing credit recommendations based on quantitative and qualitative analysis. You will support credit approval processes by providing well-documented assessments, maintaining consistent evaluation standards, and ensuring objective decision-making. You will monitor credit portfolios, identify emerging risks, analyze delinquency trends, and evaluate portfolio performance using key risk indicators and performance metrics. Responsibilities include conducting stress testing, scenario analysis, sensitivity analysis, and portfolio reviews to measure potential impacts under changing market conditions and economic environments. The position requires developing and maintaining risk models, dashboards, and analytical reports that provide meaningful insights into credit quality, portfolio performance, and business risk exposure. You will collaborate with finance, lending, compliance, operations, internal audit, and senior management teams to support strategic planning, risk governance, and business decision-making. You will assist in developing and improving risk management policies, credit assessment methodologies, internal controls, and monitoring procedures. Responsibilities also include ensuring compliance with regulatory standards, corporate governance requirements, and internal risk management frameworks while maintaining accurate documentation and audit readiness. The role encourages continuous improvement through the adoption of advanced analytical tools, predictive modeling techniques, business intelligence platforms, and automation technologies that improve the efficiency and accuracy of risk analysis. You will stay informed about market developments, industry trends, regulatory updates, and evolving risk management practices to strengthen organizational resilience and support long-term financial stability. Qualifications Strong understanding of risk management, credit analysis, financial analysis, and corporate finance principles. Knowledge of credit assessment methodologies, financial statement analysis, and lending risk evaluation. Familiarity with financial ratios, cash flow analysis, profitability analysis, liquidity assessment, and capital structure evaluation. Understanding of credit risk models, portfolio risk management, stress testing, scenario analysis, and sensitivity analysis. Knowledge of regulatory requirements, corporate governance, compliance standards, and internal control frameworks. Proficiency in Microsoft Excel, financial modeling, business intelligence tools, and data analysis software. Familiarity with SQL, reporting platforms, risk management systems, and analytical applications is advantageous. Strong analytical and quantitative skills with the ability to interpret complex financial and operational data. Ability to prepare comprehensive risk assessments, credit reports, executive summaries, and management presentations. Excellent problem-solving and critical thinking skills with a strong attention to detail and accuracy. Strong communication and interpersonal skills with the ability to present analytical findings clearly to technical and non-technical stakeholders. Ability to collaborate effectively with finance, operations, compliance, audit, and cross-functional business teams. Strong organizational and project management skills with the ability to manage multiple priorities and meet reporting deadlines. Commitment to maintaining confidentiality, professional integrity, and ethical standards in handling financial information. Ability to identify emerging risks, recommend mitigation strategies, and support continuous improvement initiatives. Adaptability to evolving regulatory environments, business requirements, and market conditions. Passion for continuous learning and staying current with financial markets, risk management methodologies, and analytical technologies. Professionalism, accountability, sound judgment, and dedication to supporting informed business decisions through effective risk analysis.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE To lead the design, implementation, and continuous optimization of Gulf Air Group network and communication infrastructure including LAN, WLAN, WAN, VoIP, and inflight connectivity, airport Network & communication systems ensuring maximum performance, availability, and resilience across all data and voice services. The Senior Analyst serves as a subject matter expert, driving technical standards, overseeing complex projects, maintaining infrastructure documentation, and providing escalation support to ensure the organization's connectivity systems meet operational and business demands. KEY RESPONSIBILITIES Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction Select appropriate hardware, software, and protocols; develop and enforce network standards across enterprise infrastructure Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance Optimize network performance by monitoring traffic patterns, identifying bottlenecks, and implementing efficiency improvements Maintain vendor portal registration to track vulnerabilities, bugs, and EOL notices; upgrade equipment to latest stable firmware Develop and implement disaster recovery and backup strategies to minimize downtime and data loss Maintain accurate documentation of network configurations, changes, troubleshooting procedures, and performance reports Migrate Network & Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap Leverage AI and automation technologies to enhance monitoring, incident management, capacity planning, and predictive maintenance Manage infrastructure vendor contracts, maintenance agreements, and software licenses; ensure renewals are initiated well in advance to prevent lapses or service disruption Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations Manage and monitor connectivity services across all outstations including airport offices, check-in counters, and Gulf Air remote locations Review outstation Network & Communication services regularly; provide technical recommendations for upgrades, new procurements, and service improvements Supervise Airport connectivity for Departure Control and Reservation systems at Gulf Air Airports Manage and coordinate call collection services at outstations ensuring effective routing to the Gulf Air Bahrain Contact Center based on business needs. Manage, assign, and oversee outstation projects and tasks ensuring delivery on time and within budget Manage outstation WAN, ISP, and remote connectivity contracts; monitor vendor SLA performance and ensure renewals are completed on time without delays or service gaps Lead tender and RFP processes for outstation connectivity solutions including technical evaluation and procurement recommendations Interact with management, users, and vendors to determine requirements and deliver effective solutions Create required documentation including RFPs, business cases, tender evaluations, technical reports, project plans, and policies & procedures Manage and monitor inflight connectivity services across the aircraft fleet ensuring service availability, performance, and customer experience Plan, deploy, test, and optimize inflight connectivity and satellite solutions in coordination with vendors and internal teams Resolve inflight connectivity incidents promptly; coordinate with service providers to implement service enhancements Manage inflight connectivity contracts and service provider agreements; track SLA performance and ensure renewals and renegotiations are completed ahead of expiry without delays Lead technical evaluation and RFP processes for inflight connectivity platform upgrades or new service provider selections Stay current with emerging inflight connectivity technologies, industry trends, and best practices Plan, design, implement, and support IP Telephony infrastructure including Contact Center solutions Manage and support airport eLTE network, Distributed Antenna System (DAS), VHF and HF ensuring reliable, secure, and resilient communications Plan, deploy, test, and optimize eLTE, DAS, VHF, HF, and SITA/ARINC communication solutions Secure communication systems by establishing and enforcing policies and monitoring access for all required compliances Manage vendor contracts and maintenance agreements for all communication platforms; proactively track expiry dates and ensure renewals are executed on time to avoid operational gaps Lead procurement and tender activities for communication system upgrades including RFP preparation and technical assessment of vendor proposals Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management Manage the team call-out roster and ensure adequate operational coverage at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION / QUALIFICATIONS Bachelor s degree in Communication and Computer Engineering, or an equivalent major in the related field. IT certification ITIL, Cisco routing and switching and/or security (CCNA, CCNP and /or CCIE), F5 BIG-IP Administrator, Palo Alto, Huawei AWS certified solutions architect associate or any other IT specific certification is an advantage. EXPERIENCE Minimum 2 years of experience in IT. Experience of managing heterogeneous network on large systems. Experience of working in a team that delivers a high availability service.</p><p></p></section>
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Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> Business Analyst /System Analyst </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Skills</strong></p><br><ul><li>Minimum experience required: 0–3 years.</li><li>Gather and analyze business and user requirements.</li><li>Prepare functional and technical specifications.</li><li>Perform process mapping, gap analysis, and system workflow design.</li><li>Support testing, validation, and user training activities.</li><li>Monitor system performance and recommend improvements.</li></ul><br><br> </div>
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Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong>System Analyst </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Skills</strong></p><br><ul><li>Minimum experience required: 0–3 years.</li><li>Gather and analyze business and user requirements.</li><li>Prepare functional and technical specifications.</li><li>Perform process mapping, gap analysis, and system workflow design.</li><li>Support testing, validation, and user training activities.</li><li>Monitor system performance and recommend improvements.</li></ul><br><br> </div>
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Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong>System Analyst </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Skills</strong></p><br><ul><li>Minimum experience required: 0–3 years.</li><li>Gather and analyze business and user requirements.</li><li>Prepare functional and technical specifications.</li><li>Perform process mapping, gap analysis, and system workflow design.</li><li>Support testing, validation, and user training activities.</li><li>Monitor system performance and recommend improvements.</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives.</p> <p>Key Activities Include:</p> <ul> <li>Work as part of 24x7 security operation team</li> <li>Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events.</li> <li>Follow the day-to-day operations related to own job to ensure continuity of work</li> <li>Respond to security incidents and report on incident handling and resolution.</li> <li>Participate in forensic analysis and data recovery, and penetration testing.</li> <li>Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities.</li> <li>Proactive research to identify and understand new threats, vulnerabilities, and exploits.</li> <li>Configuration and administration of security systems and tools.</li> <li>Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack.</li> <li>Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment.</li> <li>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li> <li>Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <strong>Bachelor s degree</strong> in IT, Engineering</li> <li> <strong>4+ years</strong> of experience in IT/Security operations or SOC role.</li> <li> <strong>Network+,</strong> CCNA R&S, Security +,<strong> Linux security</strong>, windows security or forensics training is plus.</li> <li>Professional Security certification preferred (<strong>CIHE</strong>, CEH, <strong>CPTE</strong>, or equivalent).</li> <li>Knowledge and experience in network switches, routers and firewalls</li> <li>Knowledge of Microsoft Word, Project, Excel, Access,</li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in IT, Engineering 4+ years of experience in IT/Security operations or SOC role. Network+, CCNA R&S, Security +, Linux security , windows security or forensics training is plus. Professional Security certification preferred ( CIHE , CEH, CPTE , or equivalent). Knowledge and experience in network switches, routers and firewalls Knowledge of Microsoft Word, Project, Excel, Access,</p><p></p></section>
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<span>We are looking for a proactive and analytical Business Analyst to support the performance and growth of a leading destination in Bahrain.<br> In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement.<br> You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.<br> Main Responsibilities Analyze visitor, membership, and revenue data to identify trends and opportunities.<br> Monitor customer behavior, including patterns, and spending habits.<br> Prepare reports and dashboards to track business performance and key metrics.<br> Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.<br> Support the implementation and tracking of business improvement initiatives.<br> Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.<br> Evaluate the effectiveness of promotions, events, and new initiatives.<br> Conduct market research and benchmark industry trends and best practices.<br> Provide ad-hoc analysis and operational support to management.<br> 2–5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.<br> Strong analytical and problem-solving skills.<br> Advanced proficiency in Microsoft Excel or Google Sheets.<br> Ability to interpret data and translate insights into practical recommendations.<br> Strong organizational and project coordination skills.<br> Excellent communication and stakeholder management abilities.<br> Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.<br> Experience in hospitality, leisure, retail, or customer-facing industries is a plus.<br> Based in Bahrain.<br></span> </div>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p><span><span><span><span><b>Production Support Analyst - Payments</b></span></span></span></span><br></p><br><p><span><span><span><span><b>Position Overview:</b></span></span></span></span></p><br><p><span><span><span><span>We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.</span></span></span></span><br></p><br><p><span><span><span><span><b>Key Responsibilities:</b></span></span></span></span></p><br><ul><li><span><span><span><span><b>Stakeholder Management:</b> Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.</span></span></span></span></li><li><span><span><span><span><b>Client Communication:</b> Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.</span></span></span></span></li><li><span><span><span><span><b>Production Monitoring:</b> Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.</span></span></span></span></li><li><span><span><span><span><b>Incident Management:</b> Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.</span></span></span></span></li><li><span><span><span><span><b>Initiative & Analytics:</b> Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.</span></span></span></span></li><li><span><span><span><span><b>Documentation:</b> Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.~</span></span></span></span><br></li></ul><p><span><span><span><span><b>Required Qualifications:</b></span></span></span></span></p><br><ul><li><span><span><span><span><b>Technical Proficiency:</b></span></span></span></span><ul><li><span><span><span><span>Strong hands-on experience with <b>SQL</b> and tools like <b>SQL Developer</b>.</span></span></span></span></li><li><span><span><span><span>Proficiency with <b>MongoDB</b> and tools such as <b>Compass</b>.</span></span></span></span></li><li><span><span><span><span>Demonstrated experience with monitoring tools, specifically <b>ITRS Geneos</b> and <b>Grafana</b>.</span></span></span></span></li><li><span><span><span><span>Experience with IT Service Management (ITSM) ticketing tools, such as <b>ServiceNow</b>.</span></span></span></span></li></ul></li><li><span><span><span><span><b>Communication Skills:</b> Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including <b>Outlook</b> and <b>Microsoft Teams</b>.</span></span></span></span></li><li><span><span><span><span><b>Analytical Skills:</b> Proven ability to analyze complex technical issues and identify root causes.</span></span></span></span></li><li><span><span><span><span><b>Motivation & Drive:</b> A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.</span></span></span></span><br></li></ul><p><span><span><span><span><b>Desired Qualifications:</b></span></span></span></span></p><br><ul><li><span><span><span><span><b>Domain Knowledge:</b> Experience in the payments domain is highly desirable.</span></span></span></span></li><li><span><span><span><span><b>End-to-End Understanding:</b> A strong conceptual understanding of the entire payment processing flow.</span></span></span></span></li></ul><p><span><span><span><b>Monitoring Skills: </b>ITRS , Grafana, Kibana</span></span></span><br></p><br><p><span><span><span><b>Technical Skills: </b></span></span></span></p><br><ul><li><span><span><span>Database: PL/SQL, Oracle/MSSQL/Mongo DB, Query Tuning</span></span></span></li><li><span><span><span>OS / platform: Python, Mongo DB, Linux, Cloud understanding</span></span></span><br></li></ul><p><span><span><span><b>Domain:</b> Payment lifecycle understanding, SWIFT/ISO 20022, PCI DSS, Settlement</span></span></span><br></p><br><p><span><span><span><b>Good to have:</b></span></span></span></p><br><ul><li><span><span><span>Good Communication skills</span></span></span></li><li><span><span><span>Stakeholder management </span></span></span></li><li><span><span><span>Incident Management</span></span></span></li><li><span><span><span>Team player</span></span></span></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Applications Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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<p><span><span><span><span><b>Production Support Analyst - Payments</b></span></span></span></span><br> </p><br><br><p><span><span><span><span><b>Position Overview:</b></span></span></span></span></p><br><br><p><span><span><span><span>We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.</span></span></span></span><br> </p><br><br><p><span><span><span><span><b>Key Responsibilities:</b></span></span></span></span></p><br><br><ul><li><span><span><span><span><b>Stakeholder Management:</b> Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.</span></span></span></span></li><li><span><span><span><span><b>Client Communication:</b> Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.</span></span></span></span></li><li><span><span><span><span><b>Production Monitoring:</b> Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.</span></span></span></span></li><li><span><span><span><span><b>Incident Management:</b> Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.</span></span></span></span></li><li><span><span><span><span><b>Initiative & Analytics:</b> Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.</span></span></span></span></li><li><span><span><span><span><b>Documentation:</b> Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.~</span></span></span></span><br> </li></ul><p><span><span><span><span><b>Required Qualifications:</b></span></span></span></span></p><br><br><ul><li><span><span><span><span><b>Technical Proficiency:</b></span></span></span></span><ul><li><span><span><span><span>Strong hands-on experience with <b>SQL</b> and tools like <b>SQL Developer</b>.</span></span></span></span></li><li><span><span><span><span>Proficiency with <b>MongoDB</b> and tools such as <b>Compass</b>.</span></span></span></span></li><li><span><span><span><span>Demonstrated experience with monitoring tools, specifically <b>ITRS Geneos</b> and <b>Grafana</b>.</span></span></span></span></li><li><span><span><span><span>Experience with IT Service Management (ITSM) ticketing tools, such as <b>ServiceNow</b>.</span></span></span></span></li></ul></li><li><span><span><span><span><b>Communication Skills:</b> Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including <b>Outlook</b> and <b>Microsoft Teams</b>.</span></span></span></span></li><li><span><span><span><span><b>Analytical Skills:</b> Proven ability to analyze complex technical issues and identify root causes.</span></span></span></span></li><li><span><span><span><span><b>Motivation & Drive:</b> A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.</span></span></span></span><br> </li></ul><p><span><span><span><span><b>Desired Qualifications:</b></span></span></span></span></p><br><br><ul><li><span><span><span><span><b>Domain Knowledge:</b> Experience in the payments domain is highly desirable.</span></span></span></span></li><li><span><span><span><span><b>End-to-End Understanding:</b> A strong conceptual understanding of the entire payment processing flow.</span></span></span></span></li></ul><br><p><span><span><span><b>Monitoring Skills: </b>ITRS , Grafana, Kibana</span></span></span><br> </p><br><br><p><span><span><span><b>Technical Skills: </b></span></span></span></p><br><br><ul><li><span><span><span>Database: PL/SQL, Oracle/MSSQL/Mongo DB, Query Tuning</span></span></span></li><li><span><span><span>OS / platform: Python, Mongo DB, Linux, Cloud understanding</span></span></span><br> </li></ul><p><span><span><span><b>Domain:</b> Payment lifecycle understanding, SWIFT/ISO 20022, PCI DSS, Settlement</span></span></span><br> </p><br><br><p><span><span><span><b>Good to have:</b></span></span></span></p><br><br><ul><li><span><span><span>Good Communication skills</span></span></span></li><li><span><span><span>Stakeholder management </span></span></span></li><li><span><span><span>Incident Management</span></span></span></li><li><span><span><span>Team player</span></span></span></li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Applications Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><b>Senior Production Support Analyst - Payments</b></u></p><br><br><br><p><u><b><span>Job Description: </span></b></u></p><br><br><p><span>We are seeking a seasoned and highly motivated Production Support Lead to guide our payments hyper-care team. This role is pivotal in ensuring the unwavering stability, integrity, and performance of our mission-critical payment systems. The ideal candidate is a proactive leader and a sophisticated problem-solver with a robust technical background, exceptional communication skills, and a proven ability to thrive in a fast-paced, global environment. You will be responsible for not only technical resolution but also for leading a team and managing high-stakes stakeholder interactions.</span><br> </p><br><br><p><span><b>Key Responsibilities:</b></span></p><br><br><ul><li><span><b>Team Leadership & Management:</b></span><ul><li><span>Lead, mentor, and manage a team of production support analysts, fostering a culture of excellence and continuous improvement.</span></li><li><span>Manage team schedules, on-call rotations, and performance to ensure 24/7 coverage and optimal team effectiveness.</span><br> </li></ul></li><li><span><b>Escalation & Incident Command:</b></span><ul><li><span>Act as the primary point of command for major incidents and escalations from various stakeholders, including senior leadership and key clients.</span></li><li><span>Drive complex investigations across multiple technical and business teams, ensuring accountability and swift progress toward resolution.</span><br> </li></ul></li><li><span><b>Stakeholder & Client Communication:</b></span><ul><li><span>Own and manage the communication flow during critical incidents, providing clear, timely, and regular updates to all stakeholders, including executive leadership.</span></li><li><span>Serve as a senior technical point of contact for clients on significant issues, expertly handling escalations and reinforcing confidence.</span><br> </li></ul></li><li><span><b>Technical & Strategic Oversight:</b></span><ul><li><span>Proactively oversee the monitoring of end-to-end payment flows, using tools like ITRS Geneos and Grafana, to anticipate and prevent issues.</span></li><li><span>Utilize deep analytical skills to identify systemic issues, recurring trends, and opportunities for strategic improvement, driving initiatives to enhance system stability.</span><br> </li></ul></li><li><span><b>Process & Documentation:</b></span><ul><li><span>Ensure the team creates and maintains clear, comprehensive documentation for all processes, issue resolutions, and system knowledge, establishing best practices.</span><br> </li></ul></li></ul><p><span><b>Required Qualifications:</b></span></p><br><br><ul><li><span><b>Experience:</b></span><ul><li><span>Significant experience in a production support role.</span><br> </li></ul></li><li><span><b>Technical Proficiency:</b></span><ul><li><span>Strong hands-on experience with <b>SQL</b> (e.g., SQL Developer) and <b>MongoDB</b> (e.g., Compass).</span></li><li><span>Demonstrated expertise with enterprise monitoring tools, specifically <b>ITRS Geneos</b> and/or <b>Grafana</b>.</span></li><li><span>Deep experience with IT Service Management (ITSM) ticketing tools, such as <b>ServiceNow</b>.</span><br> </li></ul></li><li><span><b>Leadership & Communication:</b></span><ul><li><span>Proven ability to lead a technical team, manage schedules, and handle escalations.</span></li><li><span>Exceptional communication and interpersonal skills, with the ability to command a room and articulate complex technical issues to diverse audiences, from engineers to C-level executives.</span></li><li><span>Proficiency with standard corporate communication channels including <b>Outlook</b> and <b>Microsoft Teams</b>.</span><br> </li></ul></li><li><span><b>Analytical & Drive:</b></span><ul><li><span>Superior analytical and problem-solving skills, with a track record of driving root cause analysis for complex issues.</span></li><li><span>A self-motivated leader with a strong sense of ownership, eager to drive initiatives and perform with composure under pressure.</span><br> </li></ul></li></ul><p><span><b>Desired Qualifications:</b></span></p><br><br><ul><li><span><b>Domain Knowledge:</b> Extensive experience in the payments domain is highly desirable.</span></li><li><span><b>End-to-End Understanding:</b> A deep, architectural understanding of the entire payment processing flow.</span></li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Applications Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p><u><b>Senior Production Support Analyst - Payments</b></u></p><br><p><u><b><span>Job Description: </span></b></u></p><br><p><span>We are seeking a seasoned and highly motivated Production Support Lead to guide our payments hyper-care team. This role is pivotal in ensuring the unwavering stability, integrity, and performance of our mission-critical payment systems. The ideal candidate is a proactive leader and a sophisticated problem-solver with a robust technical background, exceptional communication skills, and a proven ability to thrive in a fast-paced, global environment. You will be responsible for not only technical resolution but also for leading a team and managing high-stakes stakeholder interactions.</span><br></p><br><p><span><b>Key Responsibilities:</b></span></p><br><ul><li><span><b>Team Leadership & Management:</b></span><ul><li><span>Lead, mentor, and manage a team of production support analysts, fostering a culture of excellence and continuous improvement.</span></li><li><span>Manage team schedules, on-call rotations, and performance to ensure 24/7 coverage and optimal team effectiveness.</span><br></li></ul></li><li><span><b>Escalation & Incident Command:</b></span><ul><li><span>Act as the primary point of command for major incidents and escalations from various stakeholders, including senior leadership and key clients.</span></li><li><span>Drive complex investigations across multiple technical and business teams, ensuring accountability and swift progress toward resolution.</span><br></li></ul></li><li><span><b>Stakeholder & Client Communication:</b></span><ul><li><span>Own and manage the communication flow during critical incidents, providing clear, timely, and regular updates to all stakeholders, including executive leadership.</span></li><li><span>Serve as a senior technical point of contact for clients on significant issues, expertly handling escalations and reinforcing confidence.</span><br></li></ul></li><li><span><b>Technical & Strategic Oversight:</b></span><ul><li><span>Proactively oversee the monitoring of end-to-end payment flows, using tools like ITRS Geneos and Grafana, to anticipate and prevent issues.</span></li><li><span>Utilize deep analytical skills to identify systemic issues, recurring trends, and opportunities for strategic improvement, driving initiatives to enhance system stability.</span><br></li></ul></li><li><span><b>Process & Documentation:</b></span><ul><li><span>Ensure the team creates and maintains clear, comprehensive documentation for all processes, issue resolutions, and system knowledge, establishing best practices.</span><br></li></ul></li></ul><p><span><b>Required Qualifications:</b></span></p><br><ul><li><span><b>Experience:</b></span><ul><li><span>Significant experience in a production support role.</span><br></li></ul></li><li><span><b>Technical Proficiency:</b></span><ul><li><span>Strong hands-on experience with <b>SQL</b> (e.g., SQL Developer) and <b>MongoDB</b> (e.g., Compass).</span></li><li><span>Demonstrated expertise with enterprise monitoring tools, specifically <b>ITRS Geneos</b> and/or <b>Grafana</b>.</span></li><li><span>Deep experience with IT Service Management (ITSM) ticketing tools, such as <b>ServiceNow</b>.</span><br></li></ul></li><li><span><b>Leadership & Communication:</b></span><ul><li><span>Proven ability to lead a technical team, manage schedules, and handle escalations.</span></li><li><span>Exceptional communication and interpersonal skills, with the ability to command a room and articulate complex technical issues to diverse audiences, from engineers to C-level executives.</span></li><li><span>Proficiency with standard corporate communication channels including <b>Outlook</b> and <b>Microsoft Teams</b>.</span><br></li></ul></li><li><span><b>Analytical & Drive:</b></span><ul><li><span>Superior analytical and problem-solving skills, with a track record of driving root cause analysis for complex issues.</span></li><li><span>A self-motivated leader with a strong sense of ownership, eager to drive initiatives and perform with composure under pressure.</span><br></li></ul></li></ul><p><span><b>Desired Qualifications:</b></span></p><br><ul><li><span><b>Domain Knowledge:</b> Extensive experience in the payments domain is highly desirable.</span></li><li><span><b>End-to-End Understanding:</b> A deep, architectural understanding of the entire payment processing flow.</span></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Applications Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance & regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance & regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Managing the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and by developing analytical reports and dashboards. Improve operational efficiency by identifying future trends based on past performance. Work closely with local and regional stakeholders to define, design and develop analytic solutions to improve optimization and mitigate risks. What s On Your Plate? Reporting and monitoring of KPIs and performance SLAs to maintain operational excellence. Analysing and deriving insights from large, complex sets of data. Identify and solve logistics performance related problems utilizing these insights. Proactively suggest areas for improvements to deliver optimal performance to logistics and other functions in the business. Use data, statistical models and research to detect trends and make predictions of the future based on insights gained Create and enhance data visualization and analytical tools to support business goals. Manage the implementation of Performance Management projects including post implementation support.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree, preferably in Information Systems or STEM Proficiency with SQL is preferred +5 years experience, analytical roles in tech start-ups and/or in pricing highly preferred Strong interpersonal and communication skills (written and verbal) Very strong analytical skills and problem-solving with complex data sets Strong research, presentation, and analytical skills Strong business acumen, and statistics knowledge. Highly computer literacy with proficiency in the use of Google suite or MOffice (Sheets/Excel & Slides/ PowerPoint) An individual contributor who can work in a fast-paced environment with a make it happen attitude.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary:</strong></p><br><p><br>
Managing the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and by developing analytical reports and dashboards. Improve operational efficiency by identifying future trends based on past performance. Work closely with local and regional stakeholders to define, design and develop analytic solutions to improve optimization and mitigate risks.</p><br><p><br>
<strong>What’s On Your Plate?</strong></p><br><ul><li>Reporting and monitoring of KPIs and performance SLAs to maintain operational excellence.</li><li>Analysing and deriving insights from large, complex sets of data.</li><li>Identify and solve logistics performance related problems utilizing these insights.</li><li>Proactively suggest areas for improvements to deliver optimal performance to logistics and other functions in the business.</li><li>Use data, statistical models and research to detect trends and make predictions of the future based on insights gained</li><li>Create and enhance data visualization and analytical tools to support business goals.</li><li>Manage the implementation of Performance Management projects including post implementation support.</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor's Degree, preferably in Information Systems or STEM</li><li>Proficiency with SQL is preferred</li><li>+5 years’ experience, analytical roles in tech start-ups and/or in pricing highly preferred</li><li>Strong interpersonal and communication skills (written and verbal)</li><li>Very strong analytical skills and problem-solving with complex data sets</li><li>Strong research, presentation, and analytical skills</li><li>Strong business acumen, and statistics knowledge.</li><li>Highly computer literacy with proficiency in the use of Google suite or MOffice (Sheets/Excel & Slides/ PowerPoint)</li><li>An individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Roles & Responsibilities <br>
<div>
<ol> <li> <p>Manage and maintain the organization s Identity and Access Management (IAM) systems to ensure secure and seamless access for users.</p> </li> <li> <p>Implement and monitor Privilege Access Management (PAM) solutions using tools like CyberArk, Wallix, or BeyondTrust.</p> </li> <li> <p>Develop and enforce IAM policies, standards, and procedures, ensuring compliance with regulatory requirements and industry best practices.</p> </li> <li> <p>Perform periodic reviews of user access rights and privileges to maintain least privilege principles.</p> </li> <li> <p>Design and deploy automated solutions for IAM processes, including user provisioning, deprovisioning, and role-based access control (RBAC).</p> </li> <li> <p>Develop and implement automation solutions using Python, Bash, PowerShell, and Excel Automation to streamline IAM operations.</p> </li> <li> <p>Leverage UI automation tools like Power Automate to enhance user onboarding and access request workflows.</p> </li> <li> <p>Conduct regular audits and assessments of IAM configurations to identify vulnerabilities and improve security posture.</p> </li> <li> <p>Optimize and automate identity and access management for AWS, Azure, and Oracle Cloud platforms, ensuring efficient and secure operations.</p> </li> <li> <p>Integrate IAM solutions with applications, cloud platforms, and third-party systems to enhance identity governance.</p> </li> <li> <p>Monitor and respond to IAM-related incidents, troubleshooting access issues, and implementing remediation strategies.</p> </li> <li> <p>Collaborate with IT, cybersecurity, and business teams to define IAM requirements and ensure proper role alignment.</p> </li> <li> <p>Support the implementation and management of Multi-Factor Authentication (MFA) and Single Sign-On (SSO) solutions.</p> </li> <li> <p>Stay current with IAM trends, tools, and technologies, providing recommendations for continuous improvement.</p> </li> <li> <p>Prepare detailed reports on IAM metrics, compliance status, and project progress for management review.</p> </li> </ol>
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Skills & Technologies Required <br> </div>
<div>
<ol> <li> <p>Identity and Access Management Systems using tools such as Okta, SailPoint, Ping Identity, Microsoft Entra.</p> </li> <li> <p>Privilege Access Management (PAM) using tools such as CyberArk, Wallix, BeyondTrust.</p> </li> <li> <p>Directory Services expertise with Active Directory, Azure AD, and LDAP.</p> </li> <li> <p>Access Control using methods like Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC).</p> </li> <li> <p>Authentication and Authorization using solutions like MFA, SSO, and federated identity protocols (OAuth, SAML, OpenID Connect).</p> </li> <li> <p>Cloud Security integration for IAM with platforms such as AWS, Azure, and Oracle Cloud, including automation and optimization.</p> </li> <li> <p>Automation Scripting: Python, PowerShell, Bash, and Excel Automation.</p> </li> <li> <p>UI Automation: Power Automate for streamlining workflows and user processes.</p> </li> <li> <p>IAM Monitoring and Reporting using tools such as Splunk or Microsoft Sentinel for audit and compliance tracking.</p> </li> </ol>
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Qualifications <br> </div>
<div>
<ul> <li> <p>Bachelor s degree in computer science, information technology, cybersecurity, or a related field (master s degree preferred).</p> </li> </ul>
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</div>
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Experience <br> </div>
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<ul> <li> <p>A minimum of 3 5 years of experience in IAM or related cybersecurity roles.</p> </li> </ul>
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About Application Process <br> </div>
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<p>If you meet the criteria and you are enthusiastic about the role, we would welcome your<br> application.<br> To<br> complete the application you would need the following document(s):</p>
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<li>Resume/CV</li>
<li>Passport-size photograph</li>
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