Security Officer Jobs - Manama Bahrain

<p><h4>About the role</h4> <p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p> <p>This role is focused on:</p> <ul> <li>Outbound outreach</li> <li>Lead qualification</li> <li>Appointment scheduling</li> <li>CRM management</li> <li>Sales coordination</li> </ul> <p>You’ll engage prospects through:</p> <ul> <li>Phone calls</li> <li>Email outreach</li> <li>LinkedIn messaging</li> </ul> <p>and schedule qualified meetings for the sales team.</p> <p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Lead engagement & outreach</strong><br> Reach out to prospects through:</p> <ul> <li>Phone calls</li> <li>Email</li> <li>LinkedIn</li> </ul> <p>Qualify leads based on:</p> <ul> <li>Role</li> <li>Company type</li> <li>Industry fit</li> <li>Business need</li> </ul> <p>Confirm interest before scheduling meetings<br> Support outbound lead generation and pipeline activity</p> <p><strong>Appointment setting & scheduling</strong><br> Schedule meetings using:</p> <ul> <li>Calendly</li> <li>HubSpot Meetings</li> <li>Google Calendar</li> <li>Outlook</li> </ul> <p>Manage scheduling across multiple time zones<br> Send:</p> <ul> <li>Confirmations</li> <li>Reminders</li> <li>Reschedules</li> <li>Follow-ups</li> </ul> <p>Ensure clean calendar coordination and booking accuracy</p> <p><strong>CRM & pipeline management</strong><br> Maintain accurate CRM records in:</p> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> </ul> <p>Log:</p> <ul> <li>Outreach activity</li> <li>Appointment updates</li> <li>Notes</li> <li>Follow-up status</li> </ul> <p>Keep pipeline records clean and organized</p> <p><strong>Sales team coordination</strong><br> Work closely with:</p> <ul> <li>SDRs</li> <li>BDRs</li> <li>Account executives</li> </ul> <p>Provide clean handoff notes and prospect context<br> Align on:</p> <ul> <li>Target accounts</li> <li>Lead quality</li> <li>Outreach feedback</li> </ul> <p>Help improve outreach messaging and appointment quality</p> <p><strong>Performance tracking</strong><br> Track:</p> <ul> <li>Calls made</li> <li>Emails sent</li> <li>Appointments booked</li> <li>Show rates</li> </ul> <p>Identify gaps in conversion or attendance rates<br> Support improvements in scheduling and outreach performance</p> <h4>Requirements</h4> <p><strong>Must-have</strong></p> <ul> <li>1–2 years of experience in:</li> <ul> <li>Appointment setting</li> <li>Sales support</li> <li>Inside sales</li> <li>Customer-facing roles</li> <li>Lead generation</li> </ul> <li>Familiarity with:</li> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>Calendly</li> <li>Google Calendar</li> <li>Outlook</li> </ul> <li>Strong written and verbal English communication skills</li> <li>Ability to manage multiple calendars and time zones</li> <li>Highly organized with strong attention to detail</li> <li>Comfortable working U.S. business hours</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Experience supporting SDR/BDR teams</li> <li>Familiarity with:</li> <ul> <li>Outreach</li> <li>SalesLoft</li> <li>Apollo</li> </ul> <li>Experience in:</li> <ul> <li>SaaS</li> <li>B2B services</li> <li>Marketing agencies</li> </ul> <li>Knowledge of sales methodologies such as:</li> <ul> <li>BANT</li> <li>SPIN</li> <li>Challenger</li> </ul> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are confident communicating with prospects</li> <li>You stay organized managing multiple schedules</li> <li>You follow up consistently and professionally</li> <li>You are proactive and detail-oriented</li> <li>You enjoy helping sales teams stay efficient</li> <li>You thrive in fast-paced, performance-driven environments</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Reach out to prospects through calls, email, and LinkedIn</li> <li>Qualify leads and schedule meetings</li> <li>Manage calendars and appointment logistics</li> <li>Update CRM records and pipeline activity</li> <li>Coordinate with sales reps on handoffs and follow-ups</li> <li>Track booking metrics and optimize scheduling workflows</li> </ul> <p>In short:<br> You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Daily outreach activity completed</li> <li>Qualified appointments booked</li> <li>Meeting show rates (70–80%+)</li> <li>CRM accuracy and organization</li> <li>Speed of follow-up and scheduling responsiveness</li> <li>Positive feedback from sales teams on handoff quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct impact on pipeline growth and revenue generation</li> <li>Opportunity to grow into SDR, BDR, or account executive roles</li> <li>Exposure to modern sales tools and outbound workflows</li> <li>Fully remote role with measurable performance metrics</li> <li>Fast-paced sales environment with growth opportunities</li> <li>Competitive compensation plus performance incentives</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Recruiter interview</li> <li>Scheduling / outreach exercise</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy speaking with prospects</li> <li>Are highly organized with scheduling and follow-ups</li> <li>Can manage outreach and appointment coordination efficiently</li> <li>Thrive in fast-paced sales environments</li> </ul> <p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p>The waiter will be responsible for the day-to-day service, supporting the team during service with food pick up, table service, clearing tables, station refills, drink service. Responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing their experience with us.</p> <p>Knowledge of menu and all products served within the Silk's restaurant.</p> <p>Deliver food orders from the kitchen to customers’ tables rapidly and accurately with an explanation of each dish for the guest.</p> <p>Act as the contact point between front of the house and back of the house staff.</p> <p>Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.</p> <p>Explain the dishes to the guest with a knowledgeable and in a professional manner.</p> <p>Check in with customers and take additional orders or refill water, as needed and requested by senior colleagues.</p> <p>Is responsible for serving food orders and removing used dishes and utensils.</p> <p>Ensure food is served in accordance with safety standards.</p> <p>Inform restaurant staff about customers’ feedback or requests.</p> <p>Commit to best possible sustainable practices daily in terms of waste management and purchasing.</p> <p>Additional responsibilities in absence of line manager or senior employee.</p> <p>Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.</p> <p>Ensure that all potential and real hazards are reported immediately and rectified.</p> <h4>Qualifications</h4> <ul> <li>Ability to communicate clearly and efficiently in English, both verbal and written.</li> <li>Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.</li> <li>Proven track record of surprising and delighting guests.</li> <li>To be detail oriented and to work within a team.</li> <li>Flexibility to respond to a range of different work situations.</li> <li>Works well within a team environment.</li> <li>A proven track record and ability to provide high levels of service under pressure.</li> <li>Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</li> </ul> <h4>Additional information</h4> <p>Why work for Accor?</p> <p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>

<p>Capital School is looking to appoint a Primary Teacher (KS1 &amp; KS2) to start in August 2026. The Capital School Bahrain is based on a classic British School set-up that offers a classroom structure with key stages of development. We teach the British National Curriculum including Early Years' Foundation Stage, whilst adhering to the requirements of the Bahrain Ministry of Education for Arabic, Islamic, and Social Studies. We create a positive &amp; nurturing atmosphere to provide an excellent educational experience for our pupils. Our teaching and learning approaches reflect only the very best of British educational practice and are contained within a modern learning environment which is both stimulating and purposeful. We aim to reinforce family values and customs at all times which in turn creates an atmosphere of warmth and care, because we believe that a happy child is one who learns more effectively. Our notion of team spirit and co-operation is reinforced through our school house system of Buckingham, Windsor, Kensington, and Westminster. We moved to the new site in summer 2022, which organized the school into nursery, primary, and senior schools in separate buildings to accommodate all our pupils in the most effective learning environments. For the right applicant, there will be opportunities to rapidly progress into middle and senior leadership roles. We are a BSO (British School Overseas) and BSME school, meaning that we take newly qualified and early career teachers from the UK to support them through their teaching career.&nbsp;</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>As a Primary Teacher (KS1 &amp; KS2), you will be responsible for providing a comprehensive, engaging, and supportive learning experience for all students. Your key responsibilities include:</li><li>Planning and delivering engaging, differentiated lessons in line with the primary curriculum, ensuring they are stimulating and accessible for all children in your class.</li><li>Developing and fostering positive relationships with children, encouraging their curiosity, creativity, and confidence in learning.</li><li>Assessing student progress through ongoing observations, work samples, and formal assessments, using this data to inform future planning and target support where needed.</li><li>Maintaining a classroom that is well-organized, welcoming, and conducive to learning, where all students feel safe and valued.</li><li>Supporting the social, emotional, and behavioral development of students, promoting positive behavior and resolving any issues that arise effectively and sensitively.</li><li>Collaborating with the Head of Primary and other staff to ensure continuity and consistency in teaching approaches across both KS1 and KS2.</li><li>Contributing to the development and ongoing review of the curriculum, ensuring it remains engaging, challenging, and meets the diverse needs of all learners.</li><li>Actively engaging with parents and guardians to keep them informed about their child's progress, well-being, and school activities.</li><li>Providing constructive and meaningful feedback to students on their work, helping them to reflect on their learning and achieve their best.</li><li>Supporting extracurricular activities, school trips, and events that contribute to the holistic development of students.</li><li>Participating in regular professional development to enhance teaching practices and stay informed on the latest educational strategies.</li><li>Contributing to the overall positive atmosphere of the school by participating in school meetings, staff development, and school-wide initiatives.</li><li>Adhering to the school's safeguarding policies and procedures, ensuring a safe, secure environment for all children.</li><li>Taking part in the administration of assessments and the monitoring of student progress in line with school policies and procedures.</li><li>Supporting the school s vision and values, contributing to the wider community of the school, and collaborating with other members of staff as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a reflective practitioner who:</p><ul><li>Qualified teacher with experience in teaching Primary Education, ideally across both KS1 and KS2, with a solid understanding of primary curriculum requirements.</li><li>A degree in Primary Education or a related field.</li><li>A recognized teaching qualification (e.g., PGCE, QTS).</li><li>Previous experience teaching within Key Stages 1 and 2, with a good understanding of the primary curriculum (preferred).</li><li>Strong understanding of child development, and the ability to cater to diverse learning needs.</li><li>Excellent classroom management skills with a proactive approach to positive behavior management.</li><li>Passionate about education and committed to inspiring young minds.</li><li>Excellent communication skills and the ability to work collaboratively with colleagues, parents, and the wider community.</li><li>A commitment to safeguarding and promoting the welfare of children.</li></ul><p>In return, we offer an attractive expatriate remuneration package, including a competitive salary, housing allowance, health insurance, and an annual flight allowance. Suitable applicants will be interviewed upon receipt of application, so early applications are encouraged.</p><p><strong>How to Apply:</strong></p><p>Please submit the following documents:</p><ul><li>Updated CV</li><li>Copies of qualification certificates</li></ul>

<p><h4>About the job</h4> <p>Senior accountant - insurance sector</p> <p><strong>Position:</strong> Senior accountant – insurance sector<br> <strong>Employment:</strong> Hiring for a leading insurance company in Bahrain</p> <h4>Job overview</h4> <p>We are seeking a highly skilled and experienced senior accountant to join our client in the insurance sector. The ideal candidate will have a strong background in accounting and a deep understanding of the insurance industry. This is a full-time, permanent position based in Bahrain.</p> <h4>Key responsibilities:</h4> <ul> <li>Prepare management reports, including monthly actual vs. budget and sales forecast analysis.</li> <li>Prepare and submit mandatory regulatory filings within statutory deadlines.</li> <li>Prepare financial statements in accordance with IFRS, with specific focus on IFRS 17.</li> <li>Coordinate with internal and external auditors and provide required audit support.</li> <li>Supervise junior accountants, review their work, and ensure timely completion of tasks.</li> <li>Perform month-end closing, including accruals, prepayments, depreciation, and adjustments.</li> <li>Prepare and review journal entries for branches and agencies.</li> <li>Perform reconciliations for banks, clients, insurance companies, workshops, suppliers, and interbranch/intercompany accounts.</li> <li>Review receipts and supporting documents related to claims, payments, refunds, and suppliers/providers.</li> <li>Prepare payment vouchers, cheques, and related accounting records.</li> <li>Maintain and update the fixed assets register.</li> <li>Prepare monthly employee deduction vouchers.</li> <li>Prepare and manage bank and supplier confirmations on a periodic basis.</li> <li>Perform other duties as assigned by management.</li> </ul> <h4>Education</h4> <p>Bachelor's degree in accounting or a related field with additional professional qualification is preferred.</p> <h4>Experience & knowledge</h4> <ul> <li>3–6 years of accounting experience in the insurance industry.</li> <li>Strong experience in regulatory reporting, management reporting, and IFRS compliance.</li> <li>Working knowledge of IFRS 17 and insurance accounting standards.</li> </ul> <p>The job offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a dedicated and experienced senior accountant with a passion for the insurance industry, we would love to hear from you.</p></p><p></p>

<p><h4>Job overview<\/h4>\n<p>We are seeking a highly skilled and experienced senior accountant to join our client in the insurance sector. The ideal candidate will have a strong background in accounting and a deep understanding of the insurance industry.<\/p>\n<h4>Key responsibilities:<\/h4>\n<ul>\n <li>Prepare management reports, including monthly actual vs. budget and sales forecast analysis.<\/li>\n <li>Prepare and submit mandatory regulatory filings within statutory deadlines.<\/li>\n <li>Prepare financial statements in accordance with IFRS, with specific focus on IFRS 17.<\/li>\n <li>Coordinate with internal and external auditors and provide required audit support.<\/li>\n <li>Supervise junior accountants, review their work, and ensure timely completion of tasks.<\/li>\n <li>Perform month-end closing, including accruals, prepayments, depreciation, and adjustments.<\/li>\n <li>Prepare and review journal entries for branches and agencies.<\/li>\n <li>Perform reconciliations for banks, clients, insurance companies, workshops, suppliers, and interbranch\/intercompany accounts.<\/li>\n <li>Review receipts and supporting documents related to claims, payments, refunds, and suppliers\/providers.<\/li>\n <li>Prepare payment vouchers, cheques, and related accounting records.<\/li>\n <li>Maintain and update the fixed assets register.<\/li>\n <li>Prepare monthly employee deduction vouchers.<\/li>\n <li>Prepare and manage bank and supplier confirmations on a periodic basis.<\/li>\n <li>Perform other duties as assigned by management.<\/li>\n<\/ul>\n<h4>Education:<\/h4>\n<p>Bachelor's degree in accounting or a related field with additional professional qualification is preferred.<\/p>\n<h4>Experience & knowledge:<\/h4>\n<ul>\n <li>3\u20136 years of accounting experience in the insurance industry.<\/li>\n <li>Strong experience in regulatory reporting, management reporting, and IFRS compliance.<\/li>\n <li>Working knowledge of IFRS 17 and insurance accounting standards.<\/li>\n<\/ul>\n<p>The job offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a dedicated and experienced senior accountant with a passion for the insurance industry, we would love to hear from you. For further information, and to apply, please visit our website via the \"Apply\" button below.<\/p><\/p><p><\/p>

<p><h4>We are seeking an exceptional, forward-thinking principal to lead a dynamic and rapidly growing school entering its fifth year of operation.</h4> <p>This is a unique opportunity for a leader who thrives in a build environment—someone who will shape the next phase of the school’s journey with energy, clarity, and purpose. This role is not suited to a behind-the-desk leader. We are looking for a highly visible, hands-on principal who leads by example—present across classrooms, corridors, and the wider school community—driving standards, culture, and outcomes from the front.</p> <h4>The role</h4> <p>As principal, you will have full responsibility for the leadership of the school from nursery through to year 11, ensuring excellence in teaching and learning, operational effectiveness, and a strong, values-led culture.</p> <p>You will play a critical role in:</p> <ul> <li>Driving whole-school improvement and consistency across all phases</li> <li>Embedding high standards in teaching, learning, and student outcomes</li> <li>Developing and mentoring staff to build leadership capacity at all levels</li> <li>Establishing robust systems, structures, and accountability frameworks</li> <li>Leading with pace, clarity, and a solutions-focused mindset</li> <li>Building strong relationships with students, parents, and the wider community</li> </ul> <h4>The candidate</h4> <p>We are looking for a principal who is:</p> <ul> <li>An experienced and successful senior leader with a track record of school improvement and growth</li> <li>A builder and innovator, not a maintainer</li> <li>Highly visible, approachable, and decisive in leadership style</li> <li>Passionate about developing people, with a strong commitment to mentorship</li> <li>Resilient, adaptable, and able to lead in a fast-paced, evolving environment</li> <li>Deeply committed to delivering outstanding outcomes for all students</li> <li>International experience and an understanding of diverse school communities are highly desirable</li> </ul> <h4>Why join us</h4> <p>This is an opportunity to lead a school at a pivotal stage of its development—where your leadership will have both immediate impact and long-term legacy. You will be supported by a committed ownership and governance structure, with the autonomy to innovate, lead, and deliver excellence.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role — not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent ? signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Technical support & troubleshooting</strong><br> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <strong>Ticket management & escalation</strong><br> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <strong>Basic system administration</strong><br> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <strong>Knowledge base & documentation</strong><br> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <strong>Monitoring & issue detection</strong><br> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <strong>Cross-functional collaboration</strong><br> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <strong>Experience</strong><br> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <strong>Technical skills</strong><br> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <strong>Communication skills</strong><br> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: you are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.</p> <p>That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies, and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements, and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend, and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required:</h4> <ul> <li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Knowledge of real estate fund structures and the fund administration industry</li> <li>Understanding of regulatory requirements of real estate funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Strong MS Office skills including Word, Excel, PowerPoint</li> <li>Excellent interpersonal and written communication skills</li> <li>Proactive team player with a positive attitude towards problem resolution and strong attention to detail</li> <li>Ability to work under pressure and meet tight deadlines</li> <li>Ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction, and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile, and global team</li> <li>The opportunity to innovate, bring discipline, and really make a difference</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications, and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.</p></p><p></p>

<p><h4>The Apex Group overview</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role responsibilities</h4> <ul> <li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.</li> <li>Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series - and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar, etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow and procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li> <li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the Corporate Secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a Transfer Agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve processes and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><h4>The Apex Group overview</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role type</h4> <p>Fixed term basis (1 year)</p> <h4>Role responsibilities</h4> <ul> <li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li> <li>Coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li> <li>Be confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve process and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role responsibilities</h4> <p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p> <ul> <li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li> <li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li> <li>Should have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li> <li>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li> <li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li> <li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li> <li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li> <li>Responsible for fund audits in relation to any TA related PBC requirements.</li> <li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li> <li>Possess good email etiquette as the candidate will be communicating with the investors and clients.</li> <li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li> <li>Should be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li> <li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li> <li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li> <li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li> </ul> <h4>Required experience</h4> <p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p> <h4>What you will get in return</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory.</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li> <li>Opportunity to work with a diverse, agile and global product line.</li> <li>The opportunity to innovate, improve process and really make a difference.</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experience.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required:</h4> <ul> <li>Has relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Has knowledge of real estate fund structures and the fund administration industry</li> <li>Understands regulatory requirements of real estate funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Has professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Has strong MS Office skills including Word, Excel, PowerPoint</li> <li>Possess excellent interpersonal and written communications skills</li> <li>Be a proactive team player with a positive attitude towards problem resolution with strong attention to detail</li> <li>Has ability to work under pressure and meet tight deadlines</li> <li>Has ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile and global team</li> <li>The opportunity to innovate, bring discipline and really make a difference</li> </ul> <h4>Additional information:</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><b>12 Month Internship Programme</b><b>Description</b>Step into the world of private markets and gain hands-on experience supporting real investment transactions, investor activity, financial reporting and operational processes. This programme offers a unique opportunity to learn how complex private equity and real estate investment structures are managed throughout their lifecycle while developing skills highly valued across the investment industry.As a Deal-by-Deal Operations Intern, you will work in one of the most dynamic areas of private markets operations: supporting individual private equity and real estate investment structures from set-up through placement, investor reporting, distributions, asset issuance and reconciliation.Participants will support the operating model for Deal-by-Deal investments, where activity is organised across acquisitions, placements, distributions, ongoing activities, asset issuance and reconciliations. In practice, this means learning how investment structures are created, how investor activity is recorded, how cash and receivables are matched, how fees and fair values are maintained, and how operational records are reconciled and reported.This internship is suited to candidates who want more than a traditional finance internship. It offers hands-on exposure to real operational deliverables, structured problem-solving, data quality, accounting feeds, investor-level reporting and process controls across a multi-entity investment environment.<b>Job specification</b>Interns will work alongside the wider operations teams to support:<ul><li>Investment structure set-up and maintenance.</li><li>Acquisition and funding activities across complex multi-entity structures.</li><li>Recording investor subscriptions, placements and capital activity.</li><li>Cash matching, receivable management and transaction monitoring.</li><li>Fee calculations, accounting entries and investor reporting support.</li><li>Distribution processing and return of capital activities.</li><li>Asset issuance and investor ownership administration.</li><li>Financial reconciliations and month-end operational processes.</li><li>Data quality reviews, process improvement initiatives and operational reporting</li></ul><b>Skills Required:</b><ul><li>Strong analytical and problem-solving ability.</li><li>Numerical aptitude and attention to detail.</li><li>Microsoft Excel and spreadsheet proficiency.</li><li>Ability to analyse data, identify exceptions and investigate discrepancies.</li><li>Strong organisational and time-management skills.</li><li>Professional written and verbal communication.</li><li>Ability to work effectively in a team environment.</li><li>Curiosity and willingness to learn complex investment structures.</li><li>Ability to manage large datasets and operational information.</li><li>Interest in private markets, investment operations, accounting or financial services.</li></ul><b>Candidate Profile</b><b><i>Qualifications</i></b>Preferred: This internship programme is open exclusively to Bahraini nationals who have recently graduated from a recognised university having recently completed a degree in any of the following:<ul><li>Finance / Accounting / Financial Engineering</li><li>Economics</li><li>Business Administration</li><li>Mathematics / Statistics</li><li>Data Analytics / Computer Science</li><li>Engineering</li></ul><ul><li>Strong academic record of performance.</li><li>Demonstrated interest in financial services, investments, operations or technology.</li><li>Previous internship, project work or coursework related to finance, accounting, investments, data analytics or technology is advantageous.</li></ul><b>Programme Outcome</b>Upon successful completion of the internship, participants will:<ul><li>Understand the full lifecycle of Deal-by-Deal private equity and real estate investments.</li><li>Gain practical exposure to investment operations, accounting and investor servicing processes.</li><li>Develop experience in managing complex investment structures and operational workflows.</li><li>Learn how investor subscriptions, distributions, reconciliations and reporting are administered.</li><li>Build strong financial data, reporting and analytical capabilities.</li><li>Gain exposure to fund administration platforms, accounting systems and investment technology environments.</li><li>Develop professional skills required for careers within alternative investments and financial services.</li></ul>Build a foundation for future roles in operations, finance, accounting, reporting, data analytics or investment management support.The programme provides a strong foundation for careers across investments, finance and operations:<ul><li>Investment Operations Analyst</li><li>Fund Operations Analyst</li><li>Fund Accountant</li><li>Investor Services Analyst</li><li>Financial Reporting Analyst</li><li>Business Analyst</li></ul>Participants will develop transferable skills in investment operations, accounting, reporting, data analysis, reconciliations and financial technology, creating pathways into both alternative investments and broader financial services careers.<p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.&nbsp;Bede</p><br><p><span>The Reconciliation Analyst is responsible for monitoring, reconciling, and validating the end-to-end financial and operational integrity of all transaction flows across Bede's product portfolio. The role ensures that every financial event — from product disbursement through to customer account credit, repayment collection, and system reflection in the Loan Management System (LMS) — is processed accurately, completely, and in line with how each product and process was designed to operate.</span></p><br><p><span>Working within the Finance team and reporting to the Finance Manager, the Reconciliation Analyst uses Tableau dashboards and financial reports — supported by the BI/BA team for data extraction and the Revenue Assurance function for methodology — to identify discrepancies, investigate anomalies independently, and escalate only critical findings requiring management intervention.</span></p><br><p><span>The role covers Bede's full current product suite — microfinance, prepaid cards, wallet services, and remittances — and will extend to all future products as they are introduced, including insurance, investment, and any other financial services Bede launches. The </span><span>Reconciliation Analyst</span><span>role</span><span> acts as Bede's financial control layer, protecting revenue integrity and ensuring process controls function as designed across all systems and products.</span></p><br> <br> <br><br> What We Need From You <br> <p><b><span>1. Process Understanding &amp; Data Access</span></b></p><br><ul><li><p><span>Engage with business and IT stakeholders to develop a thorough understanding of every product process end-to-end — from how a transaction is initiated in the Bede app through every system touchpoint until it reaches its final state in the relevant system (LMS, card management system, wallet platform, remittance engine, etc.).</span></p><br></li><li><p><span>For each product and process, document the expected flow, the systems involved, the data generated at each step, and the points where financial entries should be created or updated.</span></p><br></li><li><p><span>Work with the IT and BI/BA teams to identify what data is available, where it sits, and how it can be accessed — then map this against what is needed to build complete and effective reconciliations and validations.</span></p><br></li><li><p><span>Where data gaps exist, raise them formally and work with the relevant teams to establish the access, extracts, or system changes needed before reconciliation work can begin.</span></p><br></li><li><p><span>Maintain up-to-date process and data flow documentation for each product line, updating it whenever a system change, new feature, or new product is introduced.</span></p><br></li><li><p><span>Use this process knowledge as the foundation for designing reconciliation and validation frameworks that are aligned to how the business actually operates — not just how it is assumed to operate.</span></p><br></li></ul><p><b><span>2. End-to-End Transaction Reconciliation</span></b></p><br><ul><li><p><span>Perform daily, weekly, and monthly reconciliations across all Bede product lines to verify that financial transactions are processed accurately from initiation through to completion.</span></p><br></li><li><p><span>For microfinance: reconcile disbursements from the funding account through to customer account credit, validate commodity purchase and transfer entries, and confirm that repayment instalments are correctly reflected in the LMS.</span></p><br></li><li><p><span>For prepaid cards: reconcile card load transactions, spending activity, fees, and settlement entries between the card management system and the general ledger.</span></p><br></li><li><p><span>For wallet services: verify wallet top-up, transfer, and withdrawal flows to ensure all movements are accounted for correctly across systems.</span></p><br></li><li><p><span>For remittances: reconcile transfer instructions, partner settlement entries, and customer debit and credit records to confirm end-to-end accuracy.</span></p><br></li><li><p><span>As new products are launched, extend the reconciliation framework to cover their full transaction flows from day one.</span></p><br></li></ul><p><b><span>3. Revenue Leakage Detection &amp; Process Controls</span></b></p><br><ul><li><p><span>Monitor transaction flows using Tableau dashboards and financial reports to identify discrepancies, missing entries, timing differences, and potential revenue leakage.</span></p><br></li><li><p><span>Investigate anomalies independently — trace the source of each discrepancy through system logs, transaction records, and process documentation before escalating.</span></p><br></li><li><p><span>Maintain a structured log of all identified discrepancies including root cause, financial impact, resolution steps, and closure date.</span></p><br></li><li><p><span>Escalate critical findings — significant financial exposure, systemic errors, or unresolved discrepancies beyond defined thresholds — to the Finance Manager promptly.</span></p><br></li><li><p><span>Monitor that internal financial controls are operating as designed and flag any control gaps or failures.</span></p><br></li></ul><p><b><span>4. Process Integrity Monitoring</span></b></p><br><ul><li><p><span>Validate that all system-to-system interfaces and automated processes — disbursements, repayment postings, fee calculations, and settlements — are operating in line with how they were designed and configured.</span></p><br></li><li><p><span>Cross-check system-generated entries against expected outputs to identify processing errors, missed postings, or incorrect amounts.</span></p><br></li><li><p><span>Liaise with the Technology and Operations teams to investigate and resolve system-related processing issues that affect financial accuracy.</span></p><br></li><li><p><span>Participate in change management reviews for any system change, migration, or product update that has financial or transactional impact, ensuring reconciliation controls are validated before go-live.</span></p><br></li></ul><p><b><span>5. Reporting &amp; KPI Tracking</span></b></p><br><ul><li><p><span>Prepare clear, timely reconciliation reports for the Finance Manager covering status, open items, ageing of discrepancies, and resolution progress.</span></p><br></li><li><p><span>Maintain and update Tableau dashboards used to track reconciliation performance, revenue leakage metrics, and control effectiveness.</span></p><br></li><li><p><span>Contribute to the development and tracking of KPIs including reconciliation completeness, leakage detected vs. recovered, and open item resolution timelines.</span></p><br></li><li><p><span>Produce periodic management reports summarising financial control status across all product lines.</span></p><br></li></ul><p><b><span>6. Collaboration with BI/BA and Revenue Assurance</span></b></p><br><ul><li><p><span>Work closely with the BI/BA team to ensure the correct data is available, extracted accurately, and structured to support effective reconciliation and monitoring.</span></p><br></li><li><p><span>Coordinate with the Revenue Assurance function to apply the correct methodology, control frameworks, and best practices to Bede's reconciliation processes.</span></p><br></li><li><p><span>Raise data quality or system reporting issues identified during reconciliation work to the BI/BA team for investigation and resolution.</span></p><br></li><li><p><span>Contribute to the development of automated reconciliation controls and dashboards as Bede's systems and tooling mature.</span></p><br></li></ul><p><b><span>7. Documentation &amp; Continuous Improvement</span></b></p><br><ul><li><p><span>Document all reconciliation procedures, control checks, and investigation steps in a structured and accessible format.</span></p><br></li><li><p><span>Identify opportunities to improve the efficiency, coverage, and accuracy of the reconciliation process and present proposals to the Finance Manager.</span></p><br></li><li><p><span>Support internal and external audit activities by providing reconciliation documentation, evidence, and explanations as required.</span></p><br></li><li><p><span>Stay current with best practices in financial reconciliation, revenue assurance, and process controls relevant to fintech and regulated financial services.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Qualifications and Education <br> <ul><li><p><span>Bachelor’s degree in Accounting, Finance, Islamic Finance, Banking, Management Information Systems, or a relevantated field.</span></p><br></li><li><p><span>3-5</span><span> years of experience in reconciliation, financial operations, audit, or a related analytical role. Strong academic performance and analytical project work will be considered in lieu of experience.</span></p><br><p><b><span>Preferred Experience</span></b></p><br><ul><li><p><span>Fintech, digital banking, or Islamic finance exposure</span></p><br></li><li><p><span>Experience using Tableau or a similar BI/dashboard tool</span></p><br></li><li><p><span>E</span><span>xperience in audit, reconciliation, or financial controls</span></p><br></li></ul></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Understanding of financial transaction flows, accounting entries, and end-to-end process logic is an advantage.</span></p><br></li><li><p><span>Exposure to financial systems, reconciliation processes, or data analysis through internship, coursework, or project work is a strong advantage.</span></p><br></li><li><p><span>Familiarity with Tableau or similar BI/reporting tools is a plus and will be developed in the role with support from the BI/BA team.</span></p><br></li><li><p><span>Strong analytical and numerical reasoning skills</span></p><br></li><li><p><span>High attention to detail and accuracy in financial data work</span></p><br></li><li><p><span>Ability to </span><span>understand</span><span>, interpret, and cross-reference financial reports and dashboards</span></p><br></li><li><p><span>Structured approach to documenting findings, discrepancies, and resolutions</span></p><br></li><li><p><span>Strong written and verbal communication for reporting and escalation</span></p><br></li><li><p><span>Understanding of end-to-end transaction and process flows in a financial services context</span></p><br></li><li><p><span>Ability to work independently, take initiative, and follow through on open items</span></p><br></li><li><p><span>Proficiency in Microsoft Excel for data comparison, analysis, and reporting</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Private Equity funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills Required:</h4> <ul> <li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Knowledge of Private Equity fund structures and the fund administration industry</li> <li>Understands regulatory requirements of Private Equity funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Strong MS Office skills including Word, Excel, PowerPoint</li> <li>Excellent interpersonal and written communications skills</li> <li>Proactive team player with a positive attitude towards problem resolution with strong attention to detail</li> <li>Ability to work under pressure and meet tight deadlines</li> <li>Ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile and global team</li> <li>The opportunity to innovate, bring discipline and really make a difference</li> </ul> <h4>Additional information:</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <h4>Disclaimer:</h4> <p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>As a minibar attendant, you will play a crucial role in ensuring that our guests' in-room mini bars are stocked, organized, and up to the highest standards. Your responsibilities include maintaining inventory levels, replenishing items, ensuring the cleanliness and presentation of mini bars, and providing exceptional service to our guests.<\/p>\n<p>This role requires excellent attention to detail, organisational skills, and a commitment to delivering a high-quality guest experience.<\/p>\n\n<h4>Qualifications<\/h4>\n<ul>\n <li>Previous experience in a hospitality or customer service role is preferred.<\/li>\n <li>Strong attention to detail and organizational skills.<\/li>\n <li>Ability to work independently and manage time effectively.<\/li>\n <li>Excellent communication and customer service skills.<\/li>\n <li>Basic knowledge of inventory management and stock control.<\/li>\n <li>Flexibility to work various shifts, including weekends and holidays.<\/li>\n <li>Commitment to maintaining high standards of cleanliness and hygiene.<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n <li>Opportunity to join the first Raffles in Bahrain<\/li>\n <li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n <li>Learning programs through our Academies<\/li>\n <li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n <li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>Works under close guidance and supervision of the Chef de Partie<br>\nPrepares mis-en-place according to standard recipes<br>\nIs required to know basic cooking methods<br>\nObserves and tastes food items when being cooked<br>\nTake notes and records all recipes in your own recipe book<br>\nAssists in the preparation of functions and buffets<br>\nTransports food to and from outlets<br>\nCleans and maintains work areas, equipment, utensils, and cold rooms at all times<br>\nAssists Commi and Chef de Partie in performance of his\/her duties<br>\nWorks continually using the Customer Comes First values<br>\nPerforms any other duties that may be assigned to him<br>\nReceives and transports the grocery items ordered by the section from store to kitchen<br>\nMay be required to take part in hotel\/kitchen training<br>\nDispenses food only with a micros check or valid captain's order<\/p>\n\n<h4>Qualifications<\/h4>\n<ul>\n <li>Creative and passionate about food and customer service<\/li>\n <li>Able to work in a high-pressure environment<\/li>\n <li>Excellent interpersonal and communication skills; a team player<\/li>\n <li>Add diplomas\/certifications required if needed<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain<br>\nEmployee benefit card offering discounted rates in Accor worldwide<br>\nLearning programs through our Academies<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p> <p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p> <p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p> <p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p> <h4>What you’ll own</h4> <strong>Prospect research & list building</strong><br> Build highly targeted prospect lists using:<br> <li>Apollo</li> <li>ZoomInfo</li> <li>LinkedIn Sales Navigator</li> <li>Crunchbase</li> <li>Similar prospecting platforms</li> Segment prospects by:<br> <li>Industry</li> <li>Company size</li> <li>Job title</li> <li>Geography</li> <li>Ideal customer profile (ICP)</li> Verify and clean contact data using:<br> <li>NeverBounce</li> <li>ZeroBounce</li> <li>Clearout</li> Maintain organized prospect databases and outreach lists.<br><br> <strong>Cold email campaign management</strong><br> Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br><br> <strong>Deliverability & inbox management</strong><br> Manage inbox reputation using platforms such as:<br> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Mailwarm</li> Monitor:<br> <li>Bounce rates</li> <li>Spam scores</li> <li>Sender reputation</li> <li>Inbox health</li> Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br><br> <strong>Campaign optimization & reporting</strong><br> Conduct A/B testing on:<br> <li>Subject lines</li> <li>Messaging</li> <li>CTAs</li> <li>Send times</li> Track key metrics including:<br> <li>Open rates</li> <li>Positive reply rates</li> <li>Bounce rates</li> <li>Conversion rates</li> Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br><br> <strong>Lead qualification & CRM management</strong><br> Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using:<br> <li>HubSpot</li> <li>Salesforce</li> <li>Zoho CRM</li> <li>Similar CRM platforms</li> Ensure outreach data remains organized and up to date.<br><br> <strong>Compliance & best practices</strong><br> Ensure campaigns comply with:<br> <li>CAN-SPAM</li> <li>GDPR</li> <li>CCPA</li> Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br><br> <h4>What makes you a strong fit</h4> <li>Excellent persuasive and concise writing skills.</li> <li>Strong analytical mindset with a focus on performance improvement.</li> <li>Comfortable using outbound automation and deliverability tools.</li> <li>Organized, proactive, and highly execution-focused.</li> <li>Strong attention to detail.</li> <li>Continuously tests, learns, and optimizes campaign performance.</li><br> <h4>Required experience & skills</h4> <strong>Experience</strong><br> 1–2+ years of experience in:<br> <li>Cold email outreach</li> <li>Outbound lead generation</li> <li>Sales development (SDR)</li> <li>Outbound marketing</li><br> <strong>Technical skills</strong><br> Hands-on experience with:<br> <li>Apollo</li> <li>Instantly</li> <li>Lemlist</li> <li>Smartlead</li> <li>Woodpecker</li> <li>Similar outreach platforms</li> Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br><br> <strong>Nice-to-have</strong><br> Experience managing large-scale email deliverability.<br> Understanding of:<br> <li>DNS</li> <li>SPF</li> <li>DKIM</li> <li>DMARC</li> Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br><br> <h4>What a typical day looks like</h4> <li>Build and refine prospect lists.</li> <li>Launch and monitor outbound email campaigns.</li> <li>Review inbox health and deliverability metrics.</li> <li>Optimize messaging, targeting, and campaign performance.</li> <li>Qualify interested prospects and hand them off to sales.</li> <li>Update CRM records and maintain campaign documentation.</li> <p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p><br> <h4>Key metrics for success (KPIs)</h4> <li>High email open rates.</li> <li>Positive reply and conversation rates.</li> <li>Low bounce rates and strong inbox health.</li> <li>Consistent campaign execution and optimization.</li> <li>Accurate CRM documentation.</li> <li>Growth in qualified outbound pipeline.</li><br> <h4>Why join us?</h4> <li>Own the complete outbound email process from strategy to execution.</li> <li>Work with modern sales engagement and automation tools.</li> <li>Directly influence pipeline growth and revenue generation.</li> <li>Performance-driven environment with measurable impact.</li> <li>Opportunities to grow into:</li> <ul> <li>Senior outbound specialist</li> <li>Sales development team lead</li> <li>Outbound growth manager</li> <li>Revenue operations</li> </ul><br> <h4>Interview process</h4> <li>Initial phone screen</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Recruiter interview</li> <li>Practical assessment (cold email sequence exercise)</li> <li>Client interview</li> <li>Offer & onboarding</li><br> <h4>What happens after you apply</h4> <p>Right after you apply, you’ll receive an invitation from Spark Hire to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p> <p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p> <p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p> <p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.</p><br> <p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The Specialist – General Ledger &amp; Accounts Payable will play a crucial role in ensuring the accuracy, integrity, and efficiency of the financial records within the financial operations department. He/she will be responsible for maintaining the general ledger, supporting the accounts payable operations, performing month-end close activities, and supporting financial reporting processes.</span></p><br> <br> <br><br> Main Responsibilities and Duties <br> <ul><li><p><span>Maintenance of the general ledger for the Company including subsidiaries, journal entry preparation, account reconciliations, and ledger analysis.</span></p><br></li><li><p><span>Ensure adherence to accounting policies, procedures, and internal controls to safeguard the integrity of financial data.</span></p><br></li><li><p><span>Support the month-end close process, coordinating with cross-functional teams to ensure accurate and timely financial reporting.</span></p><br></li><li><p><span>Review/ finalize journal entries, accruals, and adjustments to ensure completeness and accuracy of financial statements.</span></p><br></li><li><p><span>Support financial reporting activities, including the preparation of monthly, quarterly, and annual financial statements in accordance and company policies.</span></p><br></li><li><p><span>Collaborate with internal and external auditors to facilitate audits and address any audit findings or inquiries.</span></p><br></li><li><p><span>Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of general ledger processes.</span></p><br></li><li><p><span>Implement best practices and streamline workflows to optimize resource utilization and minimize errors.</span></p><br></li><li><p><span>Provide training, coaching, and mentorship to team members to enhance their skills in accounting and finance.</span></p><br></li><li><p><span>Stay updated on accounting standards, regulations, and industry trends, and share knowledge with the team.</span></p><br></li><li><p><span>Collaborate with other departments, such as Accounts Payable, Accounts Receivable, and Financial Planning &amp; Analysis, to ensure alignment and accuracy of financial data.</span></p><br></li><li><p><span>Ensure the invoice processing and payments maintaining accuracy, completeness, and compliance with company policies and procedures.</span></p><br></li><li><p><span>Maintain relationships with vendors and suppliers, addressing any issues or concerns related to accounts payable transactions.</span></p><br></li><li><p><span>Identify opportunities to streamline accounts payable processes and improve efficiency through automation, standardization, and best practices while ensuring compliance with accounting standards.</span></p><br></li><li><p><span>Support the month-end and year-end close processes, including accruals, reconciliations, and financial reporting related to GL/ accounts payable.</span></p><br></li><li><p><span>Perform any other related tasks as requested.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge Required: <br> <ul><li><p><span>Extensive knowledge of accounting principles, and a proactive approach to problem-solving.</span></p><br></li><li><p><span>Competence to handle both Business users and Suppliers under the AP function</span></p><br></li></ul> <br> <br><br> Qualification and Experience <br> <ul><li><p>Bachelor degree in accounting or finance.</p><br></li><li><p>Professional qualifications such as ACCA is preferred.</p><br></li><li><p>5+ years of relevant experience in finance/accounting.</p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>