Recruitment Specialist Jobs in Bahrain
480 Jobs Found
<p>Physical Therapist</p><p>Bahraini and Arabic nationality males</p><p>Previous work experience</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Talent Acquisition Specialist Position Type: Full-Time, Remote Working Hours: EST Business Hours About the Role Pavago is seeking a passionate and proactive Talent Acquisition Specialist to join our growing recruitment team.<br> This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br> This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients.<br> If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.<br> ResponsibilitiesCandidate Sourcing & Recruitment Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.<br> Candidate Assessment & Interviewing Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.<br> Interview Coordination Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.<br> Client Collaboration Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.<br> Recruitment Operations Maintain accurate candidate records within the Applicant Tracking System (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.<br> What Makes You a Strong Fit You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.<br> Required Experience & SkillsMust-Have Previous experience in Talent Acquisition, Recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.<br> Nice-to-Have Bachelor's degree in Business, Human Resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of Boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.<br> What Does a Typical Day Look Like?<br> Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms.<br> Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br> You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br> Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.<br> Key Performance Indicators (KPIs) Time-to-Fill Quality of Candidates Submitted Interview-to-Offer Ratio Candidate Response Rate Client Satisfaction ATS Data Accuracy Candidate Experience Offer Acceptance Rate You Are the Right Person If.<br>.. You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.<br> Interview Process Initial Recruiter Screening Video Interview Final Team Interview Background & Reference Checks Offer Stage</span> </div>
<p><h4>About the role</h4>
<p>Pavago is seeking a passionate and proactive talent acquisition specialist to join our growing recruitment team. This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br>
This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients. If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.</p>
<h4>Responsibilities</h4>
<strong>Candidate sourcing & recruitment</strong>
<ul>
<li>Create and publish engaging job postings across multiple hiring platforms.</li>
<li>Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.</li>
<li>Review applications and conduct initial candidate screenings.</li>
<li>Build and maintain strong talent pipelines for current and future hiring needs.</li>
<li>Identify passive candidates through proactive sourcing strategies.</li>
</ul>
<strong>Candidate assessment & interviewing</strong>
<ul>
<li>Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.</li>
<li>Assess candidate suitability based on client requirements.</li>
<li>Prepare comprehensive interview evaluations and hiring recommendations.</li>
<li>Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.</li>
</ul>
<strong>Interview coordination</strong>
<ul>
<li>Coordinate interviews between candidates and hiring managers.</li>
<li>Manage interview scheduling and ensure a smooth recruitment experience.</li>
<li>Maintain regular communication with candidates throughout every stage of the hiring process.</li>
<li>Provide timely updates and feedback whenever possible.</li>
</ul>
<strong>Client collaboration</strong>
<ul>
<li>Develop a strong understanding of each client's hiring requirements, business goals, and company culture.</li>
<li>Work closely with internal stakeholders to refine candidate profiles and hiring strategies.</li>
<li>Deliver exceptional client service by presenting highly qualified candidates efficiently.</li>
</ul>
<strong>Recruitment operations</strong>
<ul>
<li>Maintain accurate candidate records within the applicant tracking system (ATS).</li>
<li>Keep recruitment pipelines organized and up to date.</li>
<li>Support onboarding activities to ensure a seamless transition for successful candidates.</li>
<li>Continuously improve recruitment workflows and sourcing strategies.</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You genuinely enjoy connecting talented people with great career opportunities.</li>
<li>You are highly organized and can manage multiple hiring processes simultaneously.</li>
<li>You communicate confidently with candidates, clients, and internal stakeholders.</li>
<li>You proactively solve recruitment challenges instead of waiting for direction.</li>
<li>You take ownership of your roles and consistently deliver results.</li>
<li>You thrive in a remote, fast-paced, and collaborative environment.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Must-have</strong>
<ul>
<li>Previous experience in talent acquisition, recruitment, or a similar hiring role.</li>
<li>Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.</li>
<li>Excellent verbal and written English communication skills.</li>
<li>Experience conducting structured candidate interviews.</li>
<li>Ability to evaluate candidate qualifications and cultural fit.</li>
<li>Strong organizational and time-management skills.</li>
<li>Experience coordinating multiple recruitment processes simultaneously.</li>
<li>Familiarity with applicant tracking systems (ATS) and recruitment platforms.</li>
<li>Proficiency with video conferencing tools for remote interviews.</li>
<li>Ability to work independently while managing competing priorities.</li>
</ul>
<strong>Nice-to-have</strong>
<ul>
<li>Bachelor's degree in business, human resources, or a related field.</li>
<li>Experience recruiting for remote or international positions.</li>
<li>Experience working in a recruitment agency or staffing environment.</li>
<li>Knowledge of Boolean search and advanced sourcing techniques.</li>
<li>Experience recruiting across multiple industries and functional roles.</li>
</ul>
<h4>What does a typical day look like?</h4>
<p>Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms. Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br>
You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br>
Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.</p>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Time-to-fill</li>
<li>Quality of candidates submitted</li>
<li>Interview-to-offer ratio</li>
<li>Candidate response rate</li>
<li>Client satisfaction</li>
<li>ATS data accuracy</li>
<li>Candidate experience</li>
<li>Offer acceptance rate</li>
</ul>
<h4>You are the right person if...</h4>
<ul>
<li>You enjoy building relationships with people.</li>
<li>You are naturally curious and know how to uncover great talent.</li>
<li>You can confidently assess candidates through structured interviews.</li>
<li>You stay organized even while managing multiple open roles.</li>
<li>You are proactive, resourceful, and accountable.</li>
<li>You enjoy working in a fast-moving recruitment environment.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial recruiter screening</li>
<li>Video interview</li>
<li>Final team interview</li>
<li>Background & reference checks</li>
<li>Offer stage</li>
</ul></p><p></p>
<p>Objective</p><p>The principal objective of the post is to drive student recruitment to RCSI Medical University of Bahrain, supporting the achievement of recruitment targets across the Universityu2019s programmes. The postholder will take an account management and relationship-led approach to recruitment, establishing, developing, and maintaining strong relationships with schools, career counsellors, government bodies and other key stakeholders. They will act as a trusted adviser and key point of contact, identifying opportunities to support application and enrolment growth. The postholder will work closely with the Student Recruitment and Admissions Manager and wider team to develop and deliver recruitment plans across Bahrain, the GCC and other priority markets.</p><p>Reports to: ttStudent Recruitment and Admissions Manager / Student Recruitment Team Lead</p><p>Key Interfaces</p><p>Marketing, RCSI Bahrain staff, schools, career counsellors, government and education bodies, third-party service providers. This position requires a high degree of cross-functional liaison with internal departments and external stakeholders.</p><p>Key Responsibilities</p><p>Student Recruitment and Business Development:</p><ul><li>Drive the delivery of student recruitment plans for all RCSI Bahrain programmes</li><li>Develop and manage a portfolio of priority schools across key markets, building strong, productive and long-term relationships</li><li>Act as a trusted adviser and key point of contact for career counsellors, schools and other key stakeholders</li><li>Plan and deliver school visits, presentations, career fairs, recruitment events, campus tours, webinars and other student attraction activities across Bahrain, the GCC and other priority markets</li><li>Work with the Student Recruitment team to identify priority markets, schools and opportunities, using recruitment data and market insight to focus activity and increase applications</li><li>Identify and develop new recruitment opportunities, partnerships and channels to strengthen the prospective student pipeline</li><li>Represent RCSI Bahrain professionally at external events and meetings, communicating the Universityu2019s programmes and proposition with confidence</li></ul><p>Admissions and conversion:</p><ul><li>Support prospective students throughout the recruitment and admissions journey, from initial enquiry through to application, offer and registration</li><li>Work closely with Admissions colleagues to identify and address issues affecting applicant progression and conversion</li><li>Contribute to initiatives designed to improve enquiry-to-application, application-to-offer and offer-to-registration conversion</li></ul><p>CRM management:</p><ul><li>Maintain accurate and comprehensive records with the Universityu2019s CRM systems</li><li>Record engagement activity, opportunities, follow-up actions and outcomes to support effective relationship and pipeline management</li><li>Provide regular updates and reporting on recruitment activity</li></ul><p>Market insight:</p><ul><li>Work with the Marketing team to ensure recruitment materials are accurate, up to date, and available when required</li><li>Provide recruitment and market insight to support marketing campaigns</li><li>Contribute to market research and insight-generation activities, including feedback from key stakeholders</li><li>Monitor competitor activity and market developments and share relevant insights with the Student Recruitment and Admissions Manager and wider team</li></ul><p>Other responsibilities:</p><ul><li>Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to</li><li>Undergo training programmes and development as may be required</li><li>Represent the best interests of RCSI and RCSI Bahrain at all times</li><li>Perform other duties as may be required</li></ul><p>The duties listed above are not exhaustive</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in English and Arabic, with excellent written and verbal communication skills in both languages</li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience</li><li>Demonstrable experience in business development, account management, sales, relationship management, or recruitment</li><li>Experience of using CRM systems to manage relationships, opportunities and stakeholder information</li><li>Experience in student recruitment and admissions is desirable</li><li>Experience in higher education or a comparable relationship-focused environment would be advantageous</li></ul><p>Skills and Competencies:</p><ul><li>Commercially minded, proactive and results-focused, with a strong drive to deliver recruitment outcomes</li><li>Strong relationship-building and account management skills, with the ability to become a trusted adviser to key stakeholders</li><li>Excellent interpersonal, communication and presentation skills, adaptable to different audiences</li><li>Strong business development skills, with the ability to identify opportunities and develop productive long-term relationships</li><li>Highly organised, with the ability to manage multiple priorities, maintain attention to detail and meet deadlines</li><li>A motivated individual who takes ownership of their tasks and works effectively both independently and as part of a team</li><li>Confident using CRM data and market insight to prioritise activity and support decision-making</li><li>Willingness to travel and work outside normal hours, including evenings and weekends, when required. Ability to travel internationally is essential</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Al Zain Jewellery, Head quartred in the Kingdom of Bahrain, is one of the most prominent luxury jewellery retailers in the region. With a vision to blend rich Arabian heritage with modern designs, Al Zain offers unique and authentic collections. The company has expanded with over 14 boutiques within GCC , Al Zain takes pride in its handcrafted quality and craftsmanship, manufacturing pieces that range from contemporary everyday 18k jewellery to bespoke high jewellery, as well as traditional Arabian jewellery crafted in a unique hue of 21k gold.</p><br><p>This is a full-time on-site role for a Talent Acquisition Specialist, located in Manama. The Talent Acquisition Specialist will be responsible for managing the full-life recruitment cycle, including sourcing, interviewing, hiring, and employer branding. The role also involves coordinating with hiring managers to understand staffing needs, creating job postings, and maintaining a positive candidate experience throughout the recruitment process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in Full-life Cycle Recruiting and Hiring</li><li>Skills in Employer Branding and Recruiting</li><li>Proficiency in Interviewing techniques and candidate evaluation</li><li>Strong communication and interpersonal skills</li><li>Ability to work collaboratively with a team</li><li>Experience in the luxury retail industry is a plus</li><li>Bachelor's degree in Human Resources, Business Administration, or related field</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<p><h4>Position summary</h4>
<p>Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</p>
<p>Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dear Dr,</p><br><p>This is Nasir and I am writing on behalf of Convate reputed Recruitment Consultant firm located in Bangalore. We offer recruitment solutions to almost all the top of the order IT organizations, Non IT, Healthcare, Pharma & MNCs having their presence in India & Middle East & Malaysia </p><br><p>We do have urgent Job Opening for Senior Resident Pediatrics Cardiology in a Reputed Hospital - Bahrain</p><br><p>Designation: Senior Resident – Pediatrics Cardiology</p><br><p>Location: Bahrain</p><br><ul><li><p>Qualification: MBBS + Masters + Fellowship (Preferred)</p></li><li><p>02-05 Years Of Experience Post Qualification</p></li></ul><br><br><br><br><p>If you are interested, kindly share your updated resume to cg 15 at convate dot com or Whatsapp me on 9738004236 and mention the below details: </p><br><p>Kindly fill the below details:</p><br><p>1. Reason for job change:</p><br><p>2. Joining Time needed</p><br><p>Awaiting your reply. Also do you have any friends interested in this position do refer them.</p><br><p>Hope to hear from you soon.</p><br><p>Regards,</p><br><p>MD Nasir Khan</p><p>Convate Consultancy</p><br><p><br></p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>MBBS + Masters + Fellowship (Preferred)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>REQUIRED CRITICAL CARE SPECIALIST DOCTORS @ BAHRAIN BASED PRIVATE SECTOR MALE OR FEMALE DOCTORS</p><p><span ><br></span></p><p><span >ACCOMODATION : 2 BHK</span></p><p>EXAM AFTER SELECTION</p><p>ONLINE INTERVIEW SOON</p><p><br></p><p><b>Role: Critical Care Physician</b></p><p>Industry Type: Medical Services / Hospital</p><p>Department: Healthcare & Life Sciences</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Doctor</p><p>Education</p><p>UG: M.B.B.S. in Medicine</p><p>PG: Medical-MS/MD in Anaesthesiology</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>CANDIDATE SHOULD BE FROM KERALA MD/DNB ANAESTHESIA + IDCCM</p><p></p></section>
<p><h4>About the role</h4>
<p>We are hiring a results-driven collections specialist to take ownership of past-due accounts and drive consistent payment recovery. This is a high-intensity, outbound calling role where you will be responsible for engaging customers, resolving outstanding balances, and protecting company revenue. You will play a key role in maintaining cash flow by ensuring timely follow-ups and payment resolutions. This role requires someone who is confident on calls, persistent with follow-ups, and comfortable making 100+ outbound calls daily.</p>
<h4>What you’ll be responsible for</h4>
<p><strong>Collections & payment recovery</strong><br>
<li>Make 100+ outbound calls daily to customers with overdue invoices</li>
<li>Follow up consistently via calls and emails until payment resolution</li>
<li>Navigate gatekeepers and reach decision-makers responsible for payments</li>
<li>Handle objections and drive conversations toward payment commitments</li></p>
<p><strong>Billing issues & case resolution</strong><br>
<li>Investigate billing discrepancies and customer concerns</li>
<li>Identify root causes of delays and work toward resolution</li>
<li>Coordinate internally to resolve issues impacting payments</li></p>
<p><strong>CRM management & documentation</strong><br>
<li>Maintain accurate records of all calls, follow-ups, and outcomes in CRM (Salesforce or similar)</li>
<li>Track customer interactions, payment commitments, and next steps</li>
<li>Ensure no account is left unattended or without follow-up</li></p>
<p><strong>Customer communication</strong><br>
<li>Communicate clearly and professionally with customers</li>
<li>Provide updates on payment status and issue resolution</li>
<li>Maintain a balance between firmness and professionalism in collections conversations</li></p>
<p><strong>Process improvement & reporting</strong><br>
<li>Identify recurring issues impacting collections</li>
<li>Share insights to improve processes and recovery rates</li>
<li>Maintain consistency in daily activity and reporting</li></p>
<h4>Must-have experience & skills (non-negotiables)</h4>
<li>Proven experience in collections, accounts receivable, or high-volume outbound calling roles</li>
<li>Comfortable making 100+ outbound calls per day consistently</li>
<li>Strong objection-handling and negotiation skills</li>
<li>Experience using CRM tools (Salesforce or similar)</li>
<li>Excellent verbal and written English communication skills</li>
<li>High attention to detail and accuracy in documentation</li>
<li>Ability to manage multiple accounts and follow-ups simultaneously</li>
<h4>What makes you a strong fit</h4>
<li>You are persistent and follow up until resolution</li>
<li>You are confident handling difficult conversations</li>
<li>You thrive in a target-driven, high-activity environment</li>
<li>You take ownership of your performance and results</li>
<h4>Key performance indicators (KPIs)</h4>
<li>Daily call volume (100+ calls/day)</li>
<li>Number of payments collected / accounts resolved</li>
<li>Follow-up consistency and response time</li>
<li>Accuracy of CRM updates and documentation</li>
<li>Reduction in outstanding receivables</li>
<h4>Interview process</h4>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:<br>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
Segment prospects by:<br>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
Verify and clean contact data using:<br>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
Maintain organized prospect databases and outreach lists.<br><br>
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.<br><br>
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:<br>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
Monitor:<br>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.<br><br>
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:<br>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
Track key metrics including:<br>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.<br><br>
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:<br>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
Ensure outreach data remains organized and up to date.<br><br>
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:<br>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.<br><br>
<h4>What makes you a strong fit</h4>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li><br>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:<br>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li><br>
<strong>Technical skills</strong><br>
Hands-on experience with:<br>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.<br><br>
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:<br>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or Account Executives.<br>
Familiarity with outbound automation workflows and CRM integrations.<br><br>
<h4>What a typical day looks like</h4>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p><br>
<h4>Key metrics for success (KPIs)</h4>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li><br>
<h4>Why join us?</h4>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:</li>
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul><br>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li><br>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation from Spark Hire to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.</p><br>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Technical support & troubleshooting</strong><br>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<strong>Ticket management & escalation</strong><br>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<strong>Basic system administration</strong><br>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<strong>Knowledge base & documentation</strong><br>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<strong>Monitoring & issue detection</strong><br>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<strong>Cross-functional collaboration</strong><br>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<strong>Experience</strong><br>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<strong>Technical skills</strong><br>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<strong>Communication skills</strong><br>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: you are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention. You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.</p>
<p>If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Client campaign ownership</strong><br>
<li>Manage a portfolio of 20–30 active client accounts.</li>
<li>Serve as the primary point of contact for campaign performance and communication.</li>
<li>Lead client check-ins and performance reviews.</li>
<li>Manage expectations and provide proactive campaign updates.</li>
<li>Build long-term client relationships.</li>
<li>Identify risks early and proactively reduce churn.</li>
<strong>Cold email campaign performance</strong><br>
<li>Diagnose and optimize underperforming campaigns.</li>
<li>Troubleshoot:</li>
<li>Deliverability issues</li>
<li>Inbox placement</li>
<li>Domain reputation</li>
<li>Spam issues</li>
<li>List quality</li>
<li>Low reply rates</li>
<li>Optimize:</li>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequences</li>
<li>Personalization</li>
<li>Quality-check campaigns before launch.</li>
<li>Continuously improve campaign performance through testing and optimization.</li>
<strong>Deliverability & infrastructure</strong><br>
<li>Manage and optimize:</li>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS configuration</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
<li>Monitor inbox placement and sender health.</li>
<li>Troubleshoot technical campaign issues independently.</li>
<li>Collaborate with technical teams to improve outbound infrastructure and automation.</li>
<strong>Copywriting & campaign optimization</strong><br>
<li>Write and refine outbound cold email copy.</li>
<li>Improve:</li>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
<li>Test messaging variations using campaign performance data.</li>
<li>Balance personalization with scalable outreach.</li>
<strong>Process improvement & operations</strong><br>
<li>Build and maintain campaign documentation and SOPs.</li>
<li>Improve operational workflows and delivery processes.</li>
<li>Track:</li>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign performance</li>
<li>Operational metrics</li>
<li>Help build scalable systems as the company grows.</li>
<strong>Cross-functional collaboration</strong><br>
<li>Work closely with:</li>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
<li>Coordinate campaign execution and issue resolution.</li>
<li>Report directly to the founder on:</li>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention</li>
<li>Operational improvements</li>
<h4>What success looks like</h4>
<li>Clients remain satisfied and renew their services.</li>
<li>Campaigns maintain strong inbox placement and deliverability.</li>
<li>Reply rates and conversion rates improve consistently.</li>
<li>Campaigns launch accurately and on time.</li>
<li>Operational workflows remain organized and scalable.</li>
<li>Technical and client issues are resolved proactively.</li>
<h4>What makes you a strong fit</h4>
<li>You take ownership instead of waiting for direction.</li>
<li>You thrive in startup environments with evolving systems.</li>
<li>You understand that deliverability is just as important as messaging.</li>
<li>You’re equally comfortable solving technical and client-facing challenges.</li>
<li>You communicate confidently with founders and executives.</li>
<li>You focus on outcomes, execution, and continuous improvement.</li>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<li>Experience working in:</li>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales organizations</li>
<li>Startup operations</li>
<li>Strong expertise in:</li>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
<li>Strong outbound copywriting skills.</li>
<li>Experience troubleshooting:</li>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
<li>Technical understanding of:</li>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
<li>Daily experience using:</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>AI-powered automation workflows</li>
<li>Strong client communication and relationship management skills.</li>
<li>Comfortable working independently in fast-paced environments.</li>
<strong>Nice to have</strong><br>
<li>Experience using:</li>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
<li>Familiarity with:</li>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation platforms</li>
<li>Experience scaling outbound systems for startups or agencies.</li>
<li>SaaS or lead generation industry experience.</li>
<h4>Tech stack</h4>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
<li>Zapier</li>
<li>Make</li>
<li>ChatGPT</li>
<li>Claude</li>
<h4>What a typical day looks like</h4>
<li>Review campaign dashboards and inbox health.</li>
<li>Troubleshoot deliverability and reply-rate issues.</li>
<li>Optimize copy, targeting, and sequencing.</li>
<li>Meet with clients to review campaign performance.</li>
<li>Coordinate with outreach and technical teams.</li>
<li>Launch and quality-check new campaigns.</li>
<li>Monitor domain reputation and warm-up systems.</li>
<li>Update SOPs and operational documentation.</li>
<p>In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Client retention and churn reduction.</li>
<li>Inbox placement and deliverability rates.</li>
<li>Campaign reply and conversion rates.</li>
<li>Client satisfaction and relationship health.</li>
<li>SLA adherence and operational consistency.</li>
<li>Overall improvement in client campaign performance.</li>
<h4>Why this role stands out</h4>
<li>High ownership with direct impact on client success.</li>
<li>Close collaboration with founders and technical teams.</li>
<li>Blend of:</li>
<li>Deliverability</li>
<li>Campaign operations</li>
<li>Client success</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
<li>Opportunity to build scalable outbound systems.</li>
<li>Fast-paced startup environment with long-term growth opportunities.</li>
<h4>Career progression into</h4>
<li>Client success manager</li>
<li>Outbound operations lead</li>
<li>Deliverability specialist</li>
<li>Growth operations manager</li>
<h4>Interview process</h4>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Founder interview</li>
<li>Offer & onboarding</li>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention. You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency. Your video will be reviewed by the hiring team before moving to the founder interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you. Apply today and help build high-performing outbound systems that drive measurable business growth.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets—you will:<br>
<strong>Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</strong></p>
<p>If you’re someone who follows through until the issue is fully resolved—this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
<li>Issues</li>
<li>Updates</li>
<li>Resolutions</li>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
<li>Email</li>
<li>Phone</li>
<li>Other channels</li>
Ensure customers always know:<br>
<li>What’s happening</li>
<li>What’s next</li></p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
<li>Service teams</li>
<li>Installation teams</li>
<li>Receivables teams</li>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
<li>Professional</li>
<li>Clear</li>
<li>Positive</li>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
<li>Organized</li>
<li>Detail-oriented</li>
<li>Execution-focused</li></p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
<li>Customer support</li>
<li>Customer success</li>
<li>Service roles</li>
Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
<li>Case management</li>
<li>Issue resolution</li>
<li>Excellent written and verbal English communication</li>
<li>Strong analytical and problem-solving skills</li>
<li>High attention to detail in documentation</li>
<li>Ability to manage multiple cases simultaneously</li>
<li>Familiarity with billing or receivables processes</li></p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p><li>Case response time and resolution time</li>
<li>Customer satisfaction (CSAT)</li>
<li>CRM accuracy and completeness</li>
<li>Consistency of follow-ups and communication</li>
<li>Reduction in recurring issues</li></p>
<h4>Why this role stands out</h4>
<p><li>High ownership over customer experience</li>
<li>Cross-functional exposure (ops, billing, service)</li>
<li>Clear metrics and structured workflows</li>
<li>Opportunity to improve systems and processes</li>
<li>Strong foundation for growth into CS or Ops roles</li></p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<h4>Apply now</h4>
<p>If you:<br>
<li>Take ownership of customer issues</li>
<li>Follow through until resolution</li>
<li>Thrive in structured, fast-paced environments</li></p>
<p>This role is a strong fit.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong><br>
• Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools<br>
• Segment prospects by ICP, industry, role, company size, and geography<br>
• Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout<br>
• Maintain organized prospect databases and outreach tracking systems</p>
<p><strong>Cold email campaign execution</strong><br>
• Write compelling cold email copy, subject lines, and CTAs tailored to target audiences<br>
• Build and launch multi-step outbound campaigns across 4–8 touchpoints<br>
• Personalize messaging using prospect, company, and industry insights<br>
• Monitor campaigns daily and optimize based on engagement and performance metrics</p>
<p><strong>Deliverability & inbox health</strong><br>
• Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms<br>
• Monitor spam scores, bounce rates, sender reputation, and deliverability metrics<br>
• Rotate inboxes and sending accounts to maintain campaign performance<br>
• Troubleshoot deliverability issues proactively before performance drops</p>
<p><strong>Campaign optimization & reporting</strong><br>
• A/B test subject lines, messaging, CTAs, and send times<br>
• Track open rates, positive reply rates, bounce rates, and conversion metrics<br>
• Continuously optimize messaging and targeting strategies based on data<br>
• Maintain organized reporting dashboards and outreach documentation</p>
<p><strong>Lead qualification & CRM management</strong><br>
• Monitor campaign replies and categorize prospect responses accurately<br>
• Identify and route qualified leads to sales teams with proper context and notes<br>
• Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems<br>
• Ensure all engagement data remains clean and organized</p>
<p><strong>Compliance & best practices</strong><br>
• Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards<br>
• Maintain suppression lists and opt-out processes correctly<br>
• Follow outbound best practices to protect sender reputation and campaign performance</p>
<h4>What makes you a great fit</h4>
<p>• Strong persuasive and concise copywriting skills<br>
• Highly analytical and performance-driven mindset<br>
• Comfortable working with outbound tools and technical deliverability systems<br>
• Organized, proactive, and execution-focused<br>
• Strong attention to detail with campaign monitoring and reporting<br>
• Comfortable testing, iterating, and optimizing continuously</p>
<h4>Required experience & skills</h4>
<p>• 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles<br>
• Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker<br>
• Experience writing outbound email copy and managing campaigns<br>
• Strong Excel or Google Sheets skills for prospect and campaign management<br>
• Excellent written English communication skills</p>
<h4>Preferred experience</h4>
<p>• Experience managing deliverability and inbox health at scale<br>
• Familiarity with DNS setup, SPF, DKIM, and DMARC basics<br>
• Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses<br>
• Experience working closely with SDR or Account Executive teams<br>
• Familiarity with outbound automation and CRM workflows</p>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<p>• Research and build targeted prospect lists<br>
• Launch and monitor cold email sequences<br>
• Review deliverability metrics and inbox health<br>
• Optimize messaging, targeting, and campaign structure<br>
• Manage replies and qualify interested prospects<br>
• Update CRM systems and maintain campaign documentation</p>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<p>• Open rates consistently meeting or exceeding benchmarks<br>
• Positive reply rates and qualified conversations generated<br>
• Bounce rates maintained below acceptable thresholds<br>
• Consistent outbound campaign execution and optimization<br>
• CRM accuracy and lead tracking completeness<br>
• Growth in qualified outbound pipeline opportunities</p>
<h4>Interview process</h4>
<p>• Initial phone screen<br>
• Video interview with recruiter<br>
• Practical assessment (cold email sequence exercise)<br>
• Client interview<br>
• Offer and background verification</p></p><p></p>