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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary)</li><li>Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists</li><li>Direct operational needs to ensure compliance with the hotel’s Annual Budget and 5 Year Strategic Plan</li><li>Provide coaching; leadership development; and goal setting with hotel department heads</li><li>Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein</li><li>Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved</li><li>Play a lead role in yield management for Rooms, Food & Beverage and Spa</li><li>Be a key player in redevelopment and capital projects from an operations viewpoint</li><li>Ensure the implementation and delivery of all Raffles Standards</li><li>Handle all guest concerns and ensure effective follow up thereof</li><li>Assist in Labor Management and the maintenance of productivity levels</li><li>Follow up on all guest comments, responding to any guest complaints or requests</li><li>Provide active leadership role in the culture of Health and Safety and accident prevention</li><li>Act as hotel champion and culture leader in hotel committees</li><li>Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team</li><li>Play a key role and lead change management for Rooms and Food & Beverage initiatives</li><li>Assume the responsibilities of the General Manager in his/her absence</li></ul><br>Qualifications<br><br><ul><li>Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience</li><li>Clear knowledge of budget planning & execution</li><li>Post secondary diploma/degree in hospitality an asset</li><li>Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health & Safety results</li><li>Exceptional interpersonal and guest relations skills</li><li>Proven team-leader with outstanding motivational skills and coaching ability</li><li>Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions</li><li>Comfortable working evenings, weekends, holidays and various schedules</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p>We're hiring for our client in Bahrain. Position: Operations Manager Department: Admin/ Operations Reporting to: General Manager Purpose of the job : To deliver excellent customer experience in all stores To maintain the brand standards to a high level in all stores To manage the business to maximize sales & profit in key stores and deliver a profitable store model. Key Accountabilities: To lead & develop the team ensure all stores are resourced with trained staff. To deliver a world-class customer experience in all our stores. To maintain the brand standards. To grow our sales to achieve the sales targets & drive L4L sales. To manage the P & L performance for the business achieving budgeted labour, margin & PBIT ratios. Pro-actively follow up and monitor set goals and targets, and act on deviations. Update forecast as needed. Initiate, implement and analyse projects from both a financial and commercial perspective in order to create recommendations. Utilize relevant tools and reports to include Commercial Review, CSI, Food Safety Audit in order to develop the business, yourself and your team Increase operational efficiency. Ensure implementation and compliance with the company manual/ rules and guidelines relating to the Company. Communicate and promote the restaurant goal and tasks within the Company organization to relevant stake holders. Ensure that the Company meets all legal requirements and company policies for food safety, HACCP and labelling in conjunction with the Food Safety Specialist Overall responsible for ensuring compliance to legislative and the company's requirements in the areas of Quality and Environment Define the commercial strategy for the international and national range sold in the retail section and establish the guidelines for national and local range development including pricing. Sourcing and supply are done according to the defined standard and quality of the company. Sign-off staff in their training materials tasks. Check alignment with Op's team and Store Managers JRMS Training and coaching Store Managers Support and coach the sites in functional questions as needed and ensure that the company concept, manuals, and current guidelines are known. Create and implement a successful pricing strategy for all the company's units based on the international and retail guidelines. Supervise and analyse the local competition in order to secure a competitive price distance to competitors and the lowest price in every food category. Monitor the national food market environment regarding competitors, customer expectations, trends, etc. To ensure that our business complies with all local legal requirements & is safe & risk free. To manage the end-to-end business BOH & FOH processes supply chain in line with product offer. To ensure all operational controls are in place. To maintain the wastage at 1% Key Performance Measure Success Factors: Achieve sales target & L4L sales budget of +8%. Achieve a check of 90% in all stores. Achieve the targeted labour of 20%, 70% margin & PBIT rations across key stores. Achieve a team turnover of less than 25%. Achieve green in the health & safety WIN card audit.</p><p><strong>Desired Candidate Profile</strong></p><p>Required knowledge, skills or experience: Experience of strong operational P & L management understanding how to drive profit through every line of the P & L. Experience of leading a team of broad functional experts. Experience of achieving excellence in customer service & brand standards. Some experience of managing a broader supply chain is preferable. Experience of F & B business is essential understanding the drives of profit, the health & safety requirements etc.</p>
<p>JOB PURPOSE Support the implementation and continuous enhancement of cyber security controls across applications, cloud infrastructure, DevOps pipelines, and operational environments by monitoring security risks, enforcing secure development and infrastructure practices, responding to security incidents, and collaborating with cross-functional teams to strengthen the organization's overall cyber resilience and secure technology operations.</p><p>KEY RESPONSIBILITIES</p><ul><li>Design, implement, and maintain automated security checks (SAST, DAST, SCA) within the CI/CD pipeline to ensure vulnerabilities are detected and remediated early in the software development lifecycle, following the "shift-left" security approach</li><li>Partner closely with software developers to enforce secure coding standards based on frameworks such as OWASP Top 10, conduct security-focused code reviews, and provide real-time guidance on mitigating common application vulnerabilities.</li><li>Monitor and analyze security alerts across cloud environments (AWS, Azure, Oracle) using tools such as Microsoft Defender for Cloud, AWS Guard Duty and triage cloud security posture management (CSPM) findings by severity and exposure risk.</li><li>Work with the infrastructure and cloud platform engineering teams to scan and validate IaC templates (Terraform) for misconfigurations and policy violations before deployment, embedding security-as-code principles into infrastructure provisioning.</li><li>Enforce security controls for containerized workloads, including container image scanning, runtime protection, Kubernetes admission policies, and pod security standards, in collaboration with the cloud platform engineering team.</li><li>Implement and govern secrets management solutions (e.g., Azure Key Vault, AWS Secrets Manager) to prevent hardcoded credentials in repositories and ensure secure injection of secrets at runtime across development and operations environments</li><li>Monitor security systems (SIEM, XDR, IDS/IPS) to detect, triage, and respond to security incidents in a timely manner; perform in-depth log analysis, forensic investigation, and root cause analysis across both on-premises and cloud environments</li><li>Conduct threat modeling sessions with development and infrastructure teams for new applications, services, and architectural changes to proactively identify and mitigate security risks before they enter production.</li><li>Act as the security liaison across development, cloud platform engineering, and infrastructure teams; deliver security awareness training, conduct workshops on secure DevOps practices, and foster a culture of shared security responsibility.</li><li>Assess and secure APIs and microservices architectures by implementing API gateway security controls, authentication/authorization best practices (OAuth, JWT), rate limiting, and automated API security testing within the DevSecOps pipeline.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS</p><p>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or an equivalent major in the related field.</p><p>EXPERIENCE</p><p>0-2 years of experience in the related field.</p><p>JOB SPECIFIC SKILLS & ATTRIBUTES</p><ul><li>Threat Detection and Response using any of these tools (Microsoft Defender XDR, Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Defender for Endpoint).</li><li>Vulnerability Management using any of these tools (Nessus, Qualys, OpenVAS).</li><li>Privilege Access Management (PAM) using any of these tools (Wallix, CyberArk, Beyond Trust).</li><li>Security Automation and Orchestration using any of these tools (Python, Splunk Phantom, Cortex XSOAR, Azure Sentinel).</li><li>DevSecOps use any of these tools (SonarQube, GitHub Actions, AWS Code Pipeline).</li><li>Security Hardening and Compliance using any of these tools (CIS Benchmarks, SITG Benchmarks, Qualys Policy Compliance).</li><li>Cloud Security using any of these tools (AWS Security Hub, Azure Security Center, Microsoft Defender for Cloud)</li><li>Network Security using any of these tools (Palo Alto Networks, Fortinet, Cisco ASA, Snort, Suricata)</li><li>Endpoint Security using any of these tools (Microsoft Defender for Endpoint, CrowdStrike Falcon, Sentinel One).</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
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<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
<p><h4>Company description</h4>
<p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p>
<p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p>
<p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p>
<p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p>
<p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p>
<h4>Job description</h4>
<p><strong>Spa therapist</strong></p>
<p>We are looking to employ a dedicated and experienced spa therapist to perform massages, beauty treatments, and wellness therapies, depending on guest's needs and preferences. The responsibilities include greeting and welcoming spa guests, informing guests of spa packages, promotions, and rates, and customizing treatments and therapies to suit guests' needs. You should also be able to recommend additional spa services and up-sell spa products.</p>
<h4>What you will be doing:</h4>
<ul>
<li>Performing different types of massages, beauty treatments, and wellness therapies.</li>
<li>Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.</li>
<li>Communicating with guests during massages to adjust massage techniques as required.</li>
<li>Ensuring all spa standards are followed.</li>
<li>Promoting and selling customized spa programs to guests.</li>
<li>Being familiar with all areas of the spa operation, including product knowledge and retail sales.</li>
<li>Providing massage and body treatment services to guests using props and/or products.</li>
<li>Assessing guest needs and inquiring about contraindications before beginning service.</li>
<li>Keeping up to date with current techniques and modalities related to their field of work.</li>
<li>Escorting guests to and from treatment rooms and arranging workstation and treatment room.</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Previous experience working as a spa therapist.</li>
<li>Fast learner on new machines.</li>
<li>Sound knowledge of anatomy, physiology, and different massage techniques.</li>
<li>Effective communication skills.</li>
<li>Exceptional customer service skills.</li>
<li>Certificate in massage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>When you become one of our Heartists, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners including travel, gourmet, wellness, and shopping.</p></p><p></p>
<p><h4>Company description</h4>
<p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p>
<p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p>
<p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p>
<p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p>
<p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p>
<h4>Job description</h4>
<p>Joining the heart & soul of our hotel team, our housekeeping department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms and public areas of the hotel. As well as making sure our rooms and public spaces are sparkling clean and comfortable, we also provide efficient, friendly and professional service in all our interactions to make our guests feel welcome and cared for.</p>
<p><strong>Your duties as a housekeeping attendant include:</strong></p>
<ul>
<li>Maintaining the cleanliness standards for the hotel's public areas and guest rooms.</li>
<li>Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.</li>
<li>Re-stocking and maintaining housekeeping inventory levels including linen, cleaning supplies, tea, coffee etc.</li>
<li>Providing friendly, approachable and professional relationships with our guests.</li>
<li>Report maintenance issues promptly, showing your dedication to a flawless experience.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>About you!</strong></p>
<ul>
<li>We're looking for our next housekeeping superstars to join our housekeeping team!</li>
<li>Previous housekeeping experience in a busy commercial environment or hotel is preferred.</li>
<li>High cleaning standards and attention to detail.</li>
<li>Strong motivation to learn, grow and develop within a supportive hotel team.</li>
<li>Flexible and open to work a rotating roster.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Discover the life that awaits you at Accor.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.</p>
<h4>What you will do</h4>
<p><strong>Store safety</strong><br>
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.</p>
<p><strong>Excellent customer service</strong><br>
Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.<br>
Greets customers immediately upon entering the store with a smile and a sincere non-business-like greeting.<br>
Provides customers with current, relevant information about the product.<br>
Sincerely thanks all customers for shopping as they exit the store and invites them back.</p>
<p><strong>Quality</strong><br>
Provides quality service in the fitting rooms, follows up with customers promptly, maintains cash wrap cleanliness, and attempts to add on to the sale.</p>
<p><strong>Administrative</strong><br>
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Extensive experience in sales, marketing, and operations and working in the retail/brand management industry specifically in fashion.</li>
<li>Sound in-depth knowledge of the market, brand positioning, and trends.</li>
<li>An understanding of the current economic situation, impacts of potential threats, and competitors.</li>
</ul>
<h4>What equips you for the role</h4>
<p><strong>Minimum qualification and knowledge:</strong><br>
Education: High school diploma or equivalent.<br>
Minimum experience: Minimum 2 years of retail sales experience.</p>
<p><strong>Job-specific/technical skills required to complete the tasks:</strong></p>
<ul>
<li>Good verbal communication skills.</li>
<li>Some heavy lifting.</li>
<li>Ability to stand for a minimum of 8 hours.</li>
<li>Strong customer service.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.</p>
<h4>What you will do</h4>
<ul>
<li><strong>Store safety</strong><br>
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.</li>
<li><strong>Excellent customer service</strong><br>
Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.<br>
Greets customers immediately upon entering the store with a smile and a sincere non-business-like greeting.<br>
Provides customers with current, relevant information about the product.<br>
Sincerely thank all customers for shopping as they exit the store and invite them back.</li>
<li><strong>Quality</strong><br>
Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.</li>
<li><strong>Administrative</strong><br>
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Extensive experience in sales, marketing and operations and working in the retail/brand management industry specifically in fashion.</li>
<li>Sound in-depth knowledge of the market, brand positioning and trends.</li>
<li>An understanding of the current economic situation impacts of potential threats and competitors.</li>
</ul>
<h4>What equips you for the role</h4>
<p><strong>Minimum qualification and knowledge:</strong></p>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent</li>
<li><strong>Minimum experience:</strong> Minimum 2 years of retail sales experience.</li>
</ul>
<p><strong>Job-specific/technical skills required to complete the tasks:</strong></p>
<ul>
<li>Good verbal communication skills</li>
<li>Some heavy lifting</li>
<li>Ability to stand for a minimum of 8 hours</li>
<li>Strong customer service</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a runner, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Support all F&B operations: work across bar, restaurant, room service, and events</li>
<li>Delight our guests: greet guests warmly, take and serve orders accurately, and ensure a consistently high level of service</li>
<li>Prepare tables with precision: set and arrange tables for dining and events, including folding napkins, and cleaning and placing tableware</li>
<li>Ensure cleanliness and safety: keep work areas clean and organized</li>
<li>Comply with regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p>About Company & Role Purpose
A leading FMCG company is seeking a Traditional Trade Assistant Sales Manager to achieve revenue and meet sales targets across all segments by providing guidance and direction to a team of Salesmen. This position is pivotal in establishing shelf visibility for brands in MT and building a distribution network for company products in the TT channel, expanding market penetration and boosting market share and increasing distribution footprint. Central to this role is the strategic development of route plans for the team to ensure comprehensive market coverage, thereby increasing sales productivity and efficiency.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
• Achieve both volume and value sales targets by month, quarter, and year.
• Ensure receivables and cash are in line with company policy.
• Implement sales clearance plans, if necessary, as per the direction of the Sales Manager.
• Build and expand distribution of company's products within the TT channel.
• Key Account & Customer Interaction
• Establish relations with key people in MT and ensure interactions with shelf supervisors.
• Ensure stock rotation across the product range to maintain company standards.
• Collect feedback and market intelligence to review and refine the segment strategy.
• Negotiate with key customers in the channel to expand the cold chain footprint and enhance product freshness.
• Manage relationships with top 25 dealers, acting as the main point of contact.
• Develop and implement distribution plans for comprehensive coverage of the company's products in the TT channel.
• Align with the sales strategy in coordination with the head of distribution to ensure consistent implementation in distribution and expansion within the TT channel.
• Monitor daily sales and market trends of the Dealer business and provide support to the sales team and dealers to meet growth expectations.
• Conduct daily market visits by area to review distribution practices.
• Effectively communicate sales targets and provide size-wise sales information to the team.
• Coordinate with salesclerk and store team to establish daily delivery schedules for the TT channel, including first and second loads.
• Develop area-specific route plans for salesmen with visit frequencies based on sales movement.
• Ensure all cold chain chillers have a comprehensive database and asset tracking document.
• Monitor competitor activities and promptly report any concerns to the SM for necessary actions.
• Ensure display plan-o-grams are implemented.
• Ensure stock tracking in MT, both on-shelf and back store through the team.
• Initiate and develop promotional campaigns in coordination with Sales Manager.
• Sustain, maintain and build merchandising standards.
• Provide on-the-job coaching to the team and mentor the sales team to enhance productivity and achieve sales targets.
• Optimize route plans and beat plans to maximize salesperson visits and coverage.
• Continuously improve processes and capabilities to drive growth and operational efficiency.
• Regularly evaluate the performance of the sales team and create development plans to foster their professional growth.</p><p>Qualifications
• Bachelor’s degree in business, Marketing, or a related field.
• 7+ years of sales experience in the FMCG industry in a sales capacity, of which at least 2 years of experience should be in distribution.
• 10+ years of overall experience.
• Fluency in spoken and written English (Arabic is an advantage).
Skills
• Strong leadership skills.
• Strategic thinking capability.
• Entrepreneurial mindset and exposure to all areas of the distribution business model.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Specialization in selling skills and the ability to impart these to team members.
• Excellent negotiating and influencing skills.
• Strong management and organizational skills.
• Self-driven with high self-motivation.
• Good proficiency in Microsoft Office.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Joining the heart & soul of our Hotel team, our Housekeeping Department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms and public areas of the Hotel. As well as making sure our rooms and public spaces are sparkling clean and comfortable, we also provide efficient, friendly and professional service in all our interactions to make our guests feel welcome and cared for. </p><br><p>Your duties as a <strong>Housekeeping Attendant </strong>includes:</p><br><ul><li>Maintaining the cleanliness standards for the hotel's public areas and guest rooms. </li><li>Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.</li><li>Re-stocking and maintaining housekeeping inventory levels including linen, cleaning supplies, tea, coffee etc. </li><li>Providing friendly, approachable and professional relationships with our guests. </li><li>Report maintenance issues promptly, showing your dedication to a flawless experience.</li></ul><br>Qualifications<br><br><p><strong>About You!</strong></p><br><p>We're looking for our next housekeeping superstars to join our Housekeeping team!</p><br><ul><li>Previous Housekeeping experience in a busy commercial environment or hotel is preferred. </li><li>High cleaning standards and attention to detail.</li><li>Strong motivation to learn, grow and develop within a supportive hotel team. </li><li>Flexible and open to work a rotating roster</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><br><p>Discover the life that awaits you at Accor.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>JOB PURPOSE </b><br>
<div>
<p>Support the implementation and continuous enhancement of cyber security controls across applications, cloud infrastructure, DevOps pipelines, and operational environments by monitoring security risks, enforcing secure development and infrastructure practices, responding to security incidents, and collaborating with cross-functional teams to strengthen the organization s overall cyber resilience and secure technology operations.</p>
</div>
<div>
<div><b>
KEY RESPONSIBILITIES <br> </b></div>
<div>
<ul> <li> <p>Design, implement, and maintain automated security checks (SAST, DAST, SCA) within the CI/CD pipeline to ensure vulnerabilities are detected and remediated early in the software development lifecycle, following the "shift-left" security approach</p> </li> <li> <p>Partner closely with software developers to enforce secure coding standards based on frameworks such as OWASP Top 10, conduct security-focused code reviews, and provide real-time guidance on mitigating common application vulnerabilities.</p> </li> <li> <p>Monitor and analyze security alerts across cloud environments (AWS, Azure, Oracle) using tools such as Microsoft Defender for Cloud, AWS Guard Duty and triage cloud security posture management (CSPM) findings by severity and exposure risk.</p> </li> <li> <p>Work with the infrastructure and cloud platform engineering teams to scan and validate IaC templates (Terraform) for misconfigurations and policy violations before deployment, embedding security-as-code principles into infrastructure provisioning.</p> </li> <li> <p>Enforce security controls for containerized workloads, including container image scanning, runtime protection, Kubernetes admission policies, and pod security standards, in collaboration with the cloud platform engineering team.</p> </li> <li> <p>Implement and govern secrets management solutions (e.g., Azure Key Vault, AWS Secrets Manager) to prevent hardcoded credentials in repositories and ensure secure injection of secrets at runtime across development and operations environments</p> </li> <li> <p>Monitor security systems (SIEM, XDR, IDS/IPS) to detect, triage, and respond to security incidents in a timely manner; perform in-depth log analysis, forensic investigation, and root cause analysis across both on-premises and cloud environments</p> </li> <li> <p>Conduct threat modeling sessions with development and infrastructure teams for new applications, services, and architectural changes to proactively identify and mitigate security risks before they enter production.</p> </li> <li> <p>Act as the security liaison across development, cloud platform engineering, and infrastructure teams; deliver security awareness training, conduct workshops on secure DevOps practices, and foster a culture of shared security responsibility.</p> </li> <li> <p>Assess and secure APIs and microservices architectures by implementing API gateway security controls, authentication/authorization best practices (OAuth, JWT), rate limiting, and automated API security testing within the DevSecOps pipeline.</p> </li> </ul>
</div>
</div>
<div>
<div><b>
EDUCATION / QUALIFICATIONS <br> </b></div>
<div>
<ul> <li> <p>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or an equivalent major in the related field.</p> </li> </ul>
</div>
</div>
<div>
<div><b>
EXPERIENCE <br> </b></div>
<div>
<ul> <li> <p>0-2 years of experience in the related field.</p> </li> </ul>
</div>
</div>
<div>
<div><b>
JOB SPECIFIC SKILLS & ATTRIBUTES <br> </b></div>
<div>
<ul> <li> <p>Threat Detection and Response using any of these tools (Microsoft Defender XDR, Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Defender for Endpoint).</p> </li> <li> <p>Vulnerability Management using any of these tools (Nessus, Qualys, OpenVAS).</p> </li> <li> <p>Privilege Access Management (PAM) using any of these tools (Wallix, CyberArk, Beyond Trust).</p> </li> <li> <p>Security Automation and Orchestration using any of these tools (Python, Splunk Phantom, Cortex XSOAR, Azure Sentinel).</p> </li> <li> <p>DevSecOps use any of these tools (SonarQube, GitHub Actions, AWS Code Pipeline).</p> </li> <li> <p>Security Hardening and Compliance using any of these tools (CIS Benchmarks, SITG Benchmarks, Qualys Policy Compliance).</p> </li> <li> <p>Cloud Security using any of these tools (AWS Security Hub, Azure Security Center, Microsoft Defender for Cloud)</p> </li> <li> <p>Network Security using any of these tools (Palo Alto Networks, Fortinet, Cisco ASA, Snort, Suricata)</p> </li> <li> <p>Endpoint Security using any of these tools (Microsoft Defender for Endpoint, CrowdStrike Falcon, Sentinel One).</p></li></ul></div></div><div><div><ol>
</ol></div></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong><u>Role Summary:</u></strong></p><br><br><p>We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.</p><br><br><p><u><strong>What's On Your Plate:</strong></u></p><br><br><ul><li>Monitor and analyze sales performance that is KPI driven.</li><li>Ensure SOP compliance by the sales team and optimize SOP based on practical learnings from sales, logistics, finance, and training.</li><li>Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.</li><li>Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.</li><li>Collaborate in the execution of regional campaigns that both impact branding and sales performance.</li><li>Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance.</li><li>Roll out reports for the sales team to manage sales performance.</li><li>Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's degree in Business or any related field.</li><li>5+ years of BI/analytics with exposure to sales.</li><li>Highly analytical & numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.</li><li>Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks.</li><li>Passionate about sales: metrics driven with a deep understanding of branding.</li><li>Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.</li><li>Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong><u>Role Summary:</u></strong></p><br><p>We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.</p><br><p><u><strong>What's On Your Plate:</strong></u></p><br><ul><li>Monitor and analyze sales performance that is KPI driven.</li><li>Ensure SOP compliance by the sales team and optimize SOP based on practical learnings from sales, logistics, finance, and training.</li><li>Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.</li><li>Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.</li><li>Collaborate in the execution of regional campaigns that both impact branding and sales performance.</li><li>Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance.</li><li>Roll out reports for the sales team to manage sales performance.</li><li>Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Business or any related field.</li><li>5+ years of BI/analytics with exposure to sales.</li><li>Highly analytical & numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.</li><li>Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks.</li><li>Passionate about sales: metrics driven with a deep understanding of branding.</li><li>Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.</li><li>Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.</li></ul><br><br> </div>
<p>We're looking for an enthusiastic and detail-oriented Junior Sous Chef to join our culinary team at M venpick Hotel Bahrain in Manama, Kingdom of Bahrain. In this role, you'll work closely with the Executive Chef and kitchen leadership to support daily food preparation, maintain exceptional quality standards, and assist in leading kitchen operations across the hotel's restaurants and banquet facilities. This is an excellent opportunity to develop your culinary expertise, strengthen your leadership skills, and grow within the renowned hospitality standards of M venpick, where creativity, teamwork, and excellence are at the heart of every dining experience. Assist in planning and directing food preparation activities while supervising junior kitchen staff and supporting their professional development. Properly measure, portion, and prepare all food items according to established recipes, quality standards, and hotel procedures. Cook all menu items to proper specifications in a timely manner, ensuring consistency, presentation, and guest satisfaction. Operate and maintain kitchen equipment safely and efficiently, including knives, slicers, ovens, grills, steamers, and other commercial kitchen equipment. Ensure proper food temperatures are maintained, food is stored correctly, and all ingredients meet freshness and quality standards. Support menu development initiatives by contributing creative ideas that align with the hotel's culinary concepts and seasonal offerings. Assist with inventory management, stock rotation, supply ordering, and cost control while minimizing waste. Maintain a clean, organized, sanitized, and well-stocked workstation in accordance with hotel standards. Uphold and enforce all food safety, hygiene, sanitation, and HACCP regulations to ensure a safe and compliant kitchen environment. Perform opening, closing, and side duties as assigned while ensuring smooth day-to-day kitchen operations. Communicate effectively with chefs, kitchen staff, and other hotel departments to ensure seamless service during restaurant and banquet operations. Support staff scheduling, training, and performance development while fostering a collaborative and positive team culture.</p><p><strong>Desired Candidate Profile</strong></p><p>3-5 years experience in a professional kitchen</p><p>Previous supervisory or team leadership experience</p><p>Food hygiene certification (Level 3 preferred)</p><p>Strong knowledge of menu development and food costing</p><p>Excellent leadership, communication, and training skills</p><p>Strong organisational skills and ability to manage a high-pressure kitchen environment</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Director of Operations – Hotel Development & Pre-Opening</strong><br> <strong>Location: Bahrain</strong><br> <strong>Salary: BD 3,500–4,000 (inclusive of allowances) + Expat Family Benefits</strong></p><br><p>We are partnering with a leading hospitality group to appoint an experienced <strong>Director of Operations</strong> to oversee a portfolio of exciting hotel development, conversion and pre-opening projects across the Middle East and Africa.</p><br><p>This is a senior, above-property leadership role, ideal for a hospitality professional with extensive experience in hotel openings, owner relations and operational excellence. The successful candidate will play a pivotal role in ensuring projects are delivered on time, to brand standards and with operational readiness from day one.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul>
<li>Lead the operational execution of hotel development, conversion and pre-opening projects across the portfolio.</li><li>Oversee the delivery of Hotel Management Agreement and Technical Services Agreement obligations, ensuring all operational milestones are achieved.</li><li>Drive the full pre-opening critical path, coordinating closely with owners, franchise partners and on-property leadership teams to ensure successful hotel launches.</li><li>Provide hands-on operational guidance and support to hotel management teams throughout development, conversion and opening phases.</li><li>Act as the primary liaison between owners, franchisees, brand representatives and corporate leadership, managing relationships and ensuring clear communication throughout each project.</li><li>Monitor brand standards, product quality, systems implementation and operational readiness, making recommendations for opening approval.</li><li>Report project progress, risks and mitigation strategies directly to the Group CEO.</li></ul>
<p><strong>The Ideal Candidate – please read carefully:</strong></p><br><ul>
<li>Significant experience in hotel operations with a strong background in pre-openings, conversions and hotel development.</li><li>Previous above-property or regional operational leadership experience within an international 5* hotel group.</li><li>Strong knowledge of the GCC, ideally Saudi Arabian hospitality market is essential</li><li>Experience managing hospitality projects in Africa would be a distinct advantage.</li><li>Exceptional stakeholder management skills with the ability to build strong relationships with owners, franchisees and executive leadership.</li><li>Arabic speaking is preferred and must be able to travel in Makkah</li></ul>
<p><strong>Package:</strong></p><br><ul>
<li>BD 3,500–4,000 per month (inclusive of allowances)</li><li>Comprehensive expatriate family benefits including family status, benefits and schooling assistance</li></ul>
<p>This is an outstanding opportunity to join a dynamic hospitality group during an exciting period of growth, leading the successful delivery of high-profile hotel projects across multiple international markets.</p><br><p>Get in touch: michelle@corecruitment.com</p><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider’s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider’s at a city/country level in coordination with several stakeholders</li><li>Plan budget, track actual spends, maximise impact and evaluate success</li><li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li><li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li><li>Conduct regular surveys, focused group discussions and frequent interactions with Rider’s to hear their issues and understand their needs</li><li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li><li>Implement and regulate communication channels between Rider’s, 3PLs and other internal stakeholders for a continuous two-way communication</li><li>Be the custodian for smooth offboarding/exit processes for our Rider’s</li><li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives;</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li><li>Proven track record of taking ownership and driving results</li><li>Prior experience in offline, online engagement activities</li><li>Ability to manage multiple projects at the same time with cross-functional teams</li><li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider’s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p><br><br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider’s at a city/country level in coordination with several stakeholders</li><li>Plan budget, track actual spends, maximise impact and evaluate success</li><li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li><li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li><li>Conduct regular surveys, focused group discussions and frequent interactions with Rider’s to hear their issues and understand their needs</li><li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li><li>Implement and regulate communication channels between Rider’s, 3PLs and other internal stakeholders for a continuous two-way communication</li><li>Be the custodian for smooth offboarding/exit processes for our Rider’s</li><li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives;</li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li><li>Proven track record of taking ownership and driving results</li><li>Prior experience in offline, online engagement activities</li><li>Ability to manage multiple projects at the same time with cross-functional teams</li><li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>*Job Purpose:</p><p>The accountant is responsible for managing human resources and administrative tasks. This role involves overseeing recruitment, employee relations, and ensuring compliance with labour laws. It is also responsible for ensuring that all government related tasks pertaining to new and pre-existing employees are completed on time and the organization remains up to date with legal regulations.</p><p>*Key Responsibilities:</p><p>Recruitment and Onboarding</p><p>‒ Manage the recruitment process, including job postings, screening resumes, and conducting interviews.</p><p>‒ Facilitate the onboarding process for new employees, ensuring a smooth transition into the organization.</p><p>Employee Relations</p><p>‒ Serve as a point of contact for employee inquiries and concerns.</p><p>‒ Promote a positive work environment and address employee issues promptly and effectively.</p><p>Performance Management</p><p>‒ Assist in the development and implementation of performance appraisal systems.</p><p>‒ Support managers in conducting performance reviews and providing feedback.</p><p>Training and Development</p><p>‒ Identify training needs and organize orientation and professional development programs.</p><p>‒ Maintain training records and monitor employee participation.</p><p>Policy Development and Compliance</p><p>‒ Develop, implement, and update HR policies and procedures to ensure compliance with labor laws and regulations.</p><p>‒ Ensure that employees are informed about HR policies and benefits.</p><p>Payroll</p><p>‒ Support payroll processing and maintain accurate employee records.</p><p>Employee Records Management:</p><p>‒ Maintain accurate and up-to-date employee records, including personal information, employment contracts, and performance evaluations.</p><p>Administrative Support</p><p>‒ Oversee general office administration, including facilities management and office supplies.</p><p>‒ Maintain and update employee records and databases.</p><p>Government Relations</p><p>‒ Process, forward and collect legal documents related to government & LMRA transactions (work visa, work permit, etc.).</p><p>‒ Work with agents for completion of tasks.</p><p>Reporting and Analysis</p><p>‒ Prepare HR & Admin related reports and metrics for management review.</p><p>Assist in analyzing employee data to inform HR strategies.</p><p>*Key Performance Indicators (KPI’s):</p><p>‒ Recruitment & Employee onboarding efficiency</p><p>‒ Employee Records Accuracy</p><p>‒ Compliance with Laws & Regulations</p><p>‒ Timeliness of Payroll Processing</p><p>‒ # of Government Violations</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience:</p><p>‒ Bachelor’s degree in HR and/or business.</p><p>‒ Min 5 years’ experience in related sector</p><p>*Skills:</p><p>‒ Strong knowledge of HR practices and labor laws.</p><p>‒ Excellent communication and interpersonal skills.</p><p>‒ Proficient in HR software and Microsoft Office Suite.</p><p>‒ Strong organizational skills and attention to detail.</p><p>‒ Ability to handle sensitive information with confidentiality.</p><br><p></p></section>
<div ><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Would you like to become part of the world's most international company in the world?</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Overall Role Purpose </span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >The Director Employee Relations MENA will lead and manage Labor Relations, Human Rights and HR Compliance matters across the region, to design Employee Relations strategy, conceptualize and deliver fair, respectful, diverse and high impact solutions to enable Business Managers to deal with Employee Relations issues effectively, increase employee engagement and productivity in line with business needs, HR strategy and industry best practices.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><br></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Tasks:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >General:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring that all countries in MENA know and follow the DHL Employee Relations standards</span></li><li><span >Proactive contribution to short-term and medium-term Employee Relations strategies in regional context at scale with key internal partners</span></li><li><span >Own and coordinate Employee Relations reporting across Labor Relations, Human Rights and HR Compliance topics, ensuring timely and accurate escalation and reporting to regional and global stakeholders.</span></li><li><span >Informing and aligning with Global Employee Relations on relevant Employee Relations issues and developments in MENA</span></li><li><span >Implementing and driving global and regional Employee Relations projects, targets and strategy</span></li><li><span >Advising managers and HR in practices and strategies for managing employee relations, including human rights, topics</span></li><li><span >Support in mitigating and solving Employee Relations disputes</span></li><li><span >Liaising and collaborating with the DHL Express Compliance function and Global Employee Relations on human rights and compliance topics</span></li><li><span >Promote a culture of fairness, respect, inclusion, ethical conduct and compliance throughout the region.</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Labor Relations:</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring early Labor Relations risk notifications to Global Employee Relations and to MENA Management Board</span></li><li><span >Observing relevant political and legal Labor Relations developments and trends in the region and potential impact</span></li><li><span >Following up on CLA negotiations and keeping EXP ER Calendar for region up to date</span></li><li><span >Aligning and giving guidance on local labor Relations issues with/to countries and mitigating Labor Relations Risks</span></li><li><span >Working together and managing the relationship with the trade unions in Bahrain</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Human Rights:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring human rights compliance in MENA, exploring and designing ways to further embed respect for Human Rights within the business, e.g., by including human rights in functional/operational policies and processes.</span></li><li><span >Managing Human Rights related complaints, grievances and investigations in alignment with global governance requirements and drive continuous improvements</span></li><li><span >Investigating human rights cases which involve senior managers. Train investigators in the region and maintain investigator capability across the region.</span></li><li><span >Coordinating and giving ER trainings, e.g. ‘Preventing discrimination and harassment at the workplace”,<span> <span> </span></span>‘Building a GreatER DHL’ and the ‘Workplace Investigator Program’</span></li><li><span >Developing and driving effective Human Rights awareness campaigns across the region</span></li><li><span >Conducting Putting Our People First / Human Rights Reviews in countries to ensure compliance with DHL’s internal and external Employee Relations standards</span></li><li><span >Supporting responses to customers, investors and regulatory Human Rights information requests and assessments.</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >HR Compliance:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Managing the conflict of interest (CoI) process and awareness activities across MENA, including managing related Compliance cases</span></li><li><span >Providing governance and oversight for CoI cases</span></li><li><span >Governing applicant and employee screening processes in accordance with DHL standards</span></li><li><span >Managing and coordinating the regional HR CRISP audit and designing actions to continuously improve regional CRISP compliance</span></li><li><span >Assessing and monitoring closure of TOP3 HR Audit Findings and other ER-related remediation activities.</span></li><li><span >Monitoring completion of mandatory HR and compliance-related training across the region</span></li><li><span >Supporting compliance with employees and applicant data privacy and data protection requirements</span></li><li><span >Driving continuous improvement of HR compliance processes, controls and governance standards.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Profile:</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Minimum 8 years of experience in the area of Employee Relations / Labor Law<span> </span></span></li><li><span >Master’s degree in law, master’s degree in HR or Sustainability or equivalent</span></li><li><span >Certification as social auditor, e.g. SMETA, beneficial</span></li><li><span >Profound knowledge of Labor relations and Human Rights</span></li><li><span >Experience in handling workplace grievances.</span></li><li><span >Excellent communication and advising skills</span></li><li><span >Strong interpersonal skills and relationship building ability and experience in interacting with senior management</span></li><li><span >Ability to effectively solve problems and make decisions</span></li><li><span >Cross-cultural competence and problem-solving ability</span></li><li><span >Project management expertise</span></li><li><span >A global mind-set and a positive, collaborative spirit</span></li><li><span >International experience</span></li><li><span >Audit skills</span></li><li><span >Fluent in English, further language(s) beneficial.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit program.</span></li></ul><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >We look forward to receiving your application!</span></strong></p></div>