Model Jobs in Bahrain

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $75 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p><b>Job Overview&nbsp;</b></p><p><br></p><p>First Motors is seeking a motivated and experienced Used Car Sales Executive to join our expanding automotive division. Based in Bahrain, this is a full-time position offering an excellent opportunity to grow with an organisation that is dedicated to expansion and excellence. We are looking for a professional with a passion for cars and a commitment to delivering outstanding customer service. The ideal candidate will be a results-driven individual who thrives in a competitive sales environment and is eager to contribute to our continued success.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Greeting customers on the sales floor and determining their vehicle needs and preferences.</li><li>Professionally demonstrating vehicle features and conducting test drives.</li><li>Building and maintaining strong, long-lasting customer relationships to encourage repeat business.</li><li>Negotiating sale prices and trade-in values to finalise agreements in a clear and transparent manner.</li><li>Managing all sales documentation and coordinating with the finance department to secure approvals.</li><li>Meeting and exceeding monthly and quarterly sales targets and performance metrics.</li><li>Maintaining an in-depth knowledge of our used vehicle inventory, market trends, and competitor offerings.</li><li>Ensuring the vehicle display area is well-maintained, clean, and attractive to customers.</li><li>Following up with prospective clients and maintaining a customer database.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Sales Executive, preferably within the used car or automotive industry.</li><li>Excellent interpersonal, communication, and negotiation skills.</li><li>A strong customer-focused mindset with the ability to build rapport quickly.</li><li>A track record of achieving and surpassing sales targets.</li><li>Must hold a valid Bahraini driving licence.</li><li>Good knowledge of various car makes, models, and their features.</li><li>Self-motivated, with a proactive and enthusiastic approach to sales.</li><li>Fluency in English is essential; proficiency in Arabic is highly advantageous.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Senior Director - Investment Risk <p>Location: Bahrain</p><br> About the Client <p>Our client is a leading financial services organisation with a diversified investment platform across multiple asset classes. As the business continues to grow, they are seeking a Senior Director - Investment Risk to support the Chief Risk Officer in strengthening investment risk management, enhancing governance frameworks, and providing independent risk oversight to support strategic investment decisions.</p><br> Key Responsibilities <ul> <li>Lead independent investment risk assessments across a diversified portfolio, including private equity, real estate, private debt, and capital markets investments.</li> <li>Review investment proposals, due diligence materials, financial models, and valuations to identify key risks and provide independent challenge to investment decisions.</li> <li>Conduct stress testing, scenario analysis, and risk assessments to evaluate investment exposures, market conditions, and potential downside impacts.</li> <li>Prepare and present investment risk reporting, insights, and recommendations to senior management and Board-level committees.</li> <li>Monitor and enhance investment risk frameworks, including risk appetite, policies, limits, and governance processes.</li> <li>Analyse market conditions and macroeconomic trends to identify emerging risks and assess their impact on investment portfolios.</li> <li>Partner with investment teams and risk stakeholders while supporting the development and mentoring of junior team members.</li> </ul> Key Requirements <ul> <li>Bachelor’s degree in Finance, Accounting, Economics, or a related discipline; CFA, MBA, or equivalent professional qualifications are advantageous.</li> <li>8+ years’ experience within investment risk, investment analysis, private equity, asset management, investment banking, or a related financial services environment.</li> <li>Strong experience assessing investment opportunities, including due diligence reviews, financial modelling, valuations, and investment risk analysis.</li> <li>Proven ability to provide independent risk challenge and influence senior stakeholders, investment professionals, and governance committees.</li> <li>Strong understanding of financial markets, investment products, portfolio risks, and investment risk management methodologies.</li> <li>Excellent analytical, problem-solving, and communication skills, with the ability to interpret complex information and provide actionable insights.</li> <li>Commercially minded with strong stakeholder management skills and the ability to operate effectively in a fast-paced investment environment.</li> </ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are seeking an experienced Senior Portfolio &amp; Options Risk Analyst to join a high-performing private investment office managing a concentrated technology-focused equity portfolio with an active options strategy. This is a unique opportunity to work directly alongside the Principal as the primary analytical and risk partner, contributing to portfolio construction, derivatives oversight, and investment decision-making. The successful candidate will play a key role in the firm's long-term vision of evolving into a licensed Single Family Office.</p><br><p>Key Responsibilities</p><ul><li><p>Act as the independent risk counterweight by identifying downside risks and challenging investment assumptions through rigorous analysis.</p></li><li><p>Build and maintain quantitative stress-testing models covering market drawdowns, volatility expansion, liquidity events, and macroeconomic scenarios.</p></li><li><p>Perform deep fundamental analysis on concentrated equity positions to identify thesis risks.</p></li><li><p>Manage and optimize short-options strategies, including roll decisions, Greeks monitoring, and portfolio restructuring.</p></li><li><p>Oversee Interactive Brokers (IBKR) Portfolio Margin utilization, maintenance requirements, buying power, and liquidity management.</p></li><li><p>Assess macroeconomic developments, geopolitical events, and sector trends for portfolio impact.</p></li><li><p>Evaluate investment ideas before implementation and ensure analytical rigor.</p></li><li><p>Identify relative value opportunities and volatility mispricing across equities and options markets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidate Requirements</p><ul><li><p>4–7 years of institutional experience in investment management, derivatives trading, treasury, asset management, hedge funds, or sophisticated family offices.</p></li><li><p>Candidates with 8–10 years of experience who remain technically hands-on are also encouraged to apply.</p></li><li><p>Proven experience managing short-options strategies through periods of significant market volatility.</p></li><li><p>Strong understanding of Portfolio Margin mechanics, options Greeks, and derivatives risk management.</p></li><li><p>Experience with Interactive Brokers (IBKR) Portfolio Margin is highly desirable.</p></li><li><p>Bachelor's degree in Finance, Mathematics, Engineering, Economics, or another quantitative discipline.</p></li><li><p>FRM qualification is preferred.</p></li><li><p>Strong analytical, quantitative, and independent decision-making abilities.</p></li></ul><br><p>Why Join Us?</p><ul><li><p>Work directly with the Principal on a sophisticated, high-conviction investment strategy.</p></li><li><p>Take ownership of portfolio risk across concentrated equity and derivatives positions.</p></li><li><p>Influence key investment decisions in a highly entrepreneurial environment.</p></li><li><p>Join at an early stage and help build a world-class investment office from the ground up.</p></li></ul><p></p></section>

<p>At EY, we re all in to shape your future with confidence.</p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>EY Parthenon is recruiting for a Valuations Senior Manager to assist our MENA based Oil and Gas clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.</p><p>Your key responsibilities</p><p>As a Valuations Senior Manager, you'll be working on large Oil and Gas clients delivering valuations and modelling projects to high standards. You will also be engaged in driving growth through business development and active solution positioning.</p><p>You'll perform valuations and modelling assignments, as well as being involved in drafting presentations and reports, formulating views, presenting conclusions to client and teams.</p><p>Skills and attributes for success</p><p>Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in finance, economics, accounting, or business.</p><p>At least 7 years of valuation work experience with Oil and Gas/Energy clients with a significant part spent working at a Big 4.</p><p>Experience managing valuation projects for M&amp;A, Purchase Price Allocations, and Fair Valuations.</p><p>Financial modeling skills, including building and reviewing models for Energy businesses.</p><p>Proven ability to write and own valuation reports for M&amp;A and Financial Reporting.</p><p>Have hunger to grow and develop professionally.</p><p>Have valuation experience in a professional services/Big 4 firmand working with large clients.</p><p>Have commercial drive and hunger for business development</p><p>Made progress towards a CFA, CA, or other professional qualification.</p><p>We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>On our Geoscience and Petrotechnical teams, proven expertise and intelligent tech meet, powering our legacy and future of subsurface solutions. Whether in the field or our learning centers, your unique skills and understanding of hydrocarbons will help solve the toughest challenges for clients every day. And with a start at SLB, you ll be set up for a bright future making a real impact across our business and industry. As a Geologist , you will combine your understanding of earth sciences with a comprehensive knowledge of the latest logging technologies to determine reservoir architecture and hydrocarbon potential. You will become adept at multiple software systems and work closely with customers to find innovative ways to solve some of their most complex challenges. As one of our Geophysicists , you will apply your knowledge and expertise of the earth s properties to enhance interpretations of geological data and greater define how we understand the subsurface. We acquire huge amounts of often previously unseen seismic and geophysical data around the world and you will help transform it into the knowledge that powers better decision-making and more effective, more efficient services. You will be involved in the acquisition, processing and interpretation of that data and we offer a range of career opportunities to develop your skills and get exposure across the data lifecycle. As a Petrophysicist , you will combine logging data from multiple downhole sensors with sample data to determine hydrocarbon production capacity, lithology and fluid saturation of the reservoir to ultimately help us optimize its production. You will incorporate data from multiple wells and additional sensors to consider acoustics, spectroscopy and magnetic resonance to enhance overall accuracy or build a clearer picture of the reservoir by understanding its permeability and mechanical properties. As a Reservoir Engineer , you will use data and our leading software products and solutions to create reservoir models that help clients make decisions that deliver safer, optimized, long-term production for each reservoir by simulating fluid flow phase behavior and reservoir physical properties. As a Production Optimization Engineer , you will deliver performance improvements to our clients assets worldwide though virtual representations of our downhole products which incorporate calculations, finite element analysis (FEA), computation fluid dynamics (CFD), costing and parametric modeling into one cohesive system.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Meet minimum degree requirements</p><p>Technically curious and determined to improve approaches and methods of discovery</p><p>Ambitious and looking to take on responsibility</p><p>Able to effectively contribute to a team</p><p>Good written and verbal communication</p><p>Focused on quality</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership &amp; Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications &amp; Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud &amp; Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms &amp; End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation &amp; Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance &amp; Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset &amp; Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications &amp; Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Senior Advisor – Power Commercial &amp; Contracts is responsible for leading the commercial structuring, evaluation, negotiation, and risk management of power offtake, transmission, and trading arrangements supporting the Group’s renewable energy, energy transition, and strategic power import initiatives.</span></p><br><p><span>The role serves as the principal commercial senior advisor on long-term and short-term Power Purchase Agreements (PPAs), power trading arrangements, wheeling and transmission agreements, and other commercial frameworks required to develop, finance, and deliver large-scale power infrastructure projects.</span></p><br><p><span>The position plays a critical role in supporting utility-scale renewable energy developments, cross-border power transactions, and regional interconnection opportunities by ensuring that commercial arrangements are bankable, commercially competitive, appropriately risk-balanced, and aligned with the Group’s strategic objectives.</span></p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p><span><strong>Responsibilities &amp; Duties:</strong></span></p><br><ol><li><p><span><strong>Power Offtake &amp; Commercial Structuring:&nbsp;</strong></span></p><br></li></ol><ul><li><p><span>Lead the commercial structuring, negotiation, review and execution of:</span></p><br><ul><li><span>Long-term Power Purchase Agreements (PPAs)</span></li><li><span>Short-term and interim power supply agreements</span></li><li><span>Corporate PPAs</span></li><li><span>Back-to-back PPAs</span></li><li><span>Electricity trading agreements</span></li><li><span>Energy supply and offtake agreements</span></li></ul></li><li><span>Develop commercially viable and bankable transaction structures that support project financing requirements and long-term revenue certainty.</span></li><li><span>Ensure alignment between generation, transmission, trading, and offtake agreements to create integrated and bankable commercial frameworks.</span></li></ul><ol><li><p><span><strong>Power Transmission, Wheeling &amp; Cross-Border Commercial Arrangements</strong></span></p><br></li></ol><ul><li><span>Lead the commercial assessment, structuring, negotiation, and management of transmission and network access arrangements supporting domestic and cross-border power projects.</span></li><li><span>Evaluate and negotiate commercial terms relating to:</span><ul><li><span>Transmission Service Agreements (TSAs)</span></li><li><span>Wheeling arrangements</span></li><li><span>Cross-border transmission access rights</span></li><li><span>Interconnection agreements</span></li><li><span>Capacity reservation agreements</span></li><li><span>Transmission Use-of-System (TUoS) charges</span></li><li><span>Grid connection agreements</span></li><li><span>Power balancing and settlement mechanisms</span></li></ul></li><li><span>Assess the commercial viability and competitiveness of alternative transmission solutions, including dedicated transmission infrastructure, shared transmission systems, regional interconnection networks, and third-party transmission service providers.</span></li><li><span>Lead commercial engagement with utilities, transmission system operators, regional interconnection entities, regulators, and other relevant stakeholders.</span></li><li><span>Evaluate and mitigate transmission-related commercial risks including congestion, curtailment, network availability, system losses, tariff changes, outages, and regulatory developments.</span></li><li><span>Support the development of integrated commercial structures linking generation assets, transmission infrastructure, power trading arrangements, and end-user offtake obligation.</span></li></ul><ol><li><p><span><strong>Commercial Risk Management</strong></span></p><br></li></ol><ul><li><span>Identify, assess, and mitigate commercial and contractual risks associated with power offtake, transmission, and trading arrangements.</span></li><li><span>Lead commercial evaluation of:</span><ul><li><span>Pricing and tariff structures</span></li><li><span>Indexation and escalation mechanisms</span></li><li><span>Volume and availability obligations</span></li><li><span>Curtailment and dispatch risks</span></li><li><span>Grid and transmission constraints</span></li><li><span>Credit and counterparty risks</span></li><li><span>Change-in-law provisions</span></li><li><span>Force majeure events</span></li></ul></li><li><span>Develop commercial risk mitigation strategies that support project bankability and protect shareholder value.</span></li></ul><ol><li><p><span><strong>Project Finance &amp; Bankability Support</strong></span></p><br></li></ol><ul><li><span>Support development teams, Corporate Finance, and external advisors in structuring bankable revenue and transmission frameworks for large-scale infrastructure projects.</span></li><li><span>Ensure consistency between commercial agreements, project financial models, financing assumptions, and lender requirements.</span></li><li><span>Support lender due diligence activities and financing negotiations by providing commercial and contractual expertise.</span></li><li><span>Advise management on the impact of commercial arrangements on project economics, valuation, financing capacity, and investment returns.</span></li></ul><ol><li><p><span><strong>Capability Development &amp; Knowledge Transfer</strong></span></p><br></li></ol><ul><li><span>Support the development of the Group’s internal commercial contracting and power markets capabilities through structured coaching, mentoring, and on-the-job training of less experienced employees.</span></li><li><span>Provide guidance and coaching to Bahraini professionals and junior team members in areas including Power Purchase Agreements (PPAs), Transmission and wheeling arrangements, Commercial risk assessment, and Contract negotiation and administration.&nbsp;</span></li><li><span>Lead knowledge transfer activities with the objective of developing sustainable in-house power commercial capabilities.</span></li><li><span>Foster a culture of continuous learning, professional development, and knowledge sharing across the department.</span></li></ul><ol><li><p><span><strong>Governance &amp; Executive Support</strong></span></p><br></li></ol><ul><li><span>Prepare commercial assessments, negotiation strategies, executive briefings, and decision papers for senior management, steering committees, investment committees, and boards where required.</span></li><li><span>Ensure compliance with corporate governance requirements, approval authorities, and internal policies.</span></li><li><span>Provide strategic commercial advice to the Group VP – NES Program Implementation and the Group Chief Strategy Officer on major transactions and investment opportunities.</span></li></ul><ol><li><p><span><strong>Market Intelligence &amp; Commercial Strategy</strong></span></p><br></li></ol><ul><li><span>Monitor developments in regional and international electricity markets, power trading frameworks, transmission regulations, and renewable energy procurement models.</span></li><li><span>Evaluate emerging commercial structures and recommend innovative approaches to improve project competitiveness, affordability, reliability, and bankability.</span></li><li><span>Maintain awareness of market practices relating to utility-scale renewable energy projects, cross-border electricity transactions, and regional power market development.</span></li></ul><br>Qualifications:<br><ul><li><span><strong>Required Qualifications:</strong></span></li><li><p><span>Bachelor’s degree in Engineering, Economics, Business, Finance, Energy Systems, Law, or a related discipline.</span></p><br></li><li><p><span>Master’s degree or professional qualification in Commercial Management, Energy Economics, Law, Project Finance, or a related field is preferred.</span></p><br></li><li><span><strong>Required Experience:&nbsp;</strong></span></li><li><p><span>Minimum 10–15 years of relevant experience in power, utilities, infrastructure, energy trading, project finance, or energy project development.</span></p><br></li><li><p><span>Demonstrated experience supporting the commercial development, structuring, negotiation, or management of major infrastructure projects with capital values exceeding US$300 million, including experience on multi-billion-dollar projects.</span></p><br></li><li><p><span>Proven experience in negotiating and structuring:</span></p><br><ul><li><p><span>Utility-scale PPAs</span></p><br></li><li><p><span>Corporate PPAs</span></p><br></li><li><p><span>Power trading agreements</span></p><br></li><li><p><span>Cross-border power supply arrangements</span></p><br></li><li><p><span>Transmission service agreements</span></p><br></li><li><p><span>Wheeling arrangements</span></p><br></li><li><p><span>Interconnection agreements</span></p><br></li><li><p><span>Complex multi-party commercial structures</span></p><br></li></ul></li><li><p><span>Experience in renewable energy, power generation, transmission, regional interconnections, or strategic energy infrastructure projects is required.</span></p><br></li><li><p><span>Experience in cross-border power transactions and regional electricity markets is highly desirable.</span></p><br></li></ul> </div>

<p><br></p><p>As a Tapster you will;</p><ul><li>Develop and execute partnership strategies with financial institutions, including banks, acquiring partners, payment networks and other strategic ecosystem participants.</li><li>Identify, evaluate and prioritise new partnership opportunities that support Tap's growth, market expansion and product roadmap.</li><li>Build and maintain trusted relationships with senior stakeholders across partner organisations, acting as the primary point of contact for strategic engagements.</li><li>Lead commercial discussions, negotiations and partnership agreements, working closely with legal, compliance, finance, product and operations teams.</li><li>Manage the full partnership lifecycle, from initial opportunity assessment and due diligence through onboarding, implementation, optimisation and ongoing governance.</li><li>Coordinate partner integrations and operational launches, ensuring clear ownership, timelines, deliverables and escalation paths.</li><li>Work with internal teams and financial institution partners to improve payment acceptance, settlement, reconciliation, dispute handling and overall service performance.</li><li>Monitor partner performance against agreed service levels, commercial terms and key performance indicators, identifying risks and opportunities for improvement.</li><li>Prepare business cases, partnership proposals, market analyses and executive-level updates to support strategic decision-making.</li><li>Represent Tap at relevant industry events, forums and meetings, building the company's profile and expanding its financial services network.</li><li>Stay informed about payment industry developments, regulatory requirements, market trends and emerging partnership models across MENA.</li><li>Act as the voice of partners internally, sharing feedback and insights to influence product development, operational improvements and customer experience.</li><li>Drive continuous improvement across partnership processes, documentation, reporting and governance frameworks.</li><li>Carry out other duties as assigned based on the demands of the business and growth of the role.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4-5 years of experience in partnerships, business development, relationship management or a related role within Financial Services, Fintech or a high-growth startup.</li><li>Proven experience managing strategic relationships with banks, acquirers, payment networks or other financial institutions.</li><li>Strong understanding of payment processing, acquiring, issuing, settlement, reconciliation, chargebacks and related payment flows.</li><li>Demonstrated experience leading commercial negotiations and managing complex partnership agreements.</li><li>Strong knowledge of the MENA financial services and payments landscape, with an understanding of relevant regulatory and market considerations.</li><li>Excellent stakeholder management skills, with the ability to build credibility and influence senior decision-makers internally and externally.</li><li>Strong project management skills, including the ability to coordinate cross-functional teams and deliver complex initiatives on time.</li><li>Commercially minded and analytical, with the ability to assess opportunities, understand performance data and make sound recommendations.</li><li>Excellent written and verbal communication skills in English; Arabic is a plus.</li><li>Proactive, organised and comfortable working independently in a fast-paced, evolving fintech environment.</li><li>Familiarity with workplace tools such as Slack, CRM platforms, reporting tools and project management systems.</li></ul>

<p><br></p><p><strong>About the Role</strong><br>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</p><p><strong>Responsibilities</strong></p><ul><li>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</li><li>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</li><li>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</li><li>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</li><li>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</li><li>Develop business cases, ROI models, and value propositions for proposed solutions.</li><li>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</li><li>Build and maintain strong relationships with customers, partners, and technology vendors.</li><li>Support pricing, licensing, solution sizing, and commercial proposal preparation.</li><li>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</li><li>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</li><li>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</li><li>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</li><li>Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</li><li>Strong presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong commercial awareness and business acumen.</li><li>Excellent analytical, problem-solving, and project coordination skills.</li><li>Ability to manage multiple opportunities in a fast-paced environment.</li><li>Presales &amp; Solution Consulting</li><li>Customer Experience (CX) Knowledge</li><li>AI &amp; Automation Awareness</li><li>Proposal &amp; Tender Management</li><li>Business Development</li><li>Executive Presentation Skills</li><li>Stakeholder Management</li><li>Commercial &amp; Financial Awareness</li><li>Market &amp; Competitive Analysis</li><li>Partner &amp; Vendor Management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</li><li>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.</li><li>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</li><li>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</li><li>Experience in customer engagement and executive-level presentations</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</span></p><br></li><li><p><span>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</span></p><br></li><li><p><span>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</span></p><br></li><li><p><span>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</span></p><br></li><li><p><span>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</span></p><br></li><li><p><span>Develop business cases, ROI models, and value propositions for proposed solutions.</span></p><br></li><li><p><span>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</span></p><br></li><li><p><span>Build and maintain strong relationships with customers, partners, and technology vendors.</span></p><br></li><li><p><span>Support pricing, licensing, solution sizing, and commercial proposal preparation.</span></p><br></li><li><p><span>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</span></p><br></li><li><p><span>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</span></p><br></li><li><p><span>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</span></p><br></li><li><p><span>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</span></p><br></li><li><p><span>Perform any other related duties as assigned or needed.</span></p><br></li></ul> <br> <br><br> What we need from you <br> <ul><li><p><span>Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</span></p><br></li><li><p><span>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage</span><span>.</span></p><br></li><li><p><span>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</span></p><br></li><li><p><span>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</span></p><br></li><li><p><span>Experience in customer engagement and executive-level presentations</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <p>•Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</p><br><p>•Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</p><br><p>•Strong presentation, communication, negotiation, and stakeholder management skills.</p><br><p>•Strong commercial awareness and business acumen.</p><br><p>•Excellent analytical, problem-solving, and project coordination skills.</p><br><p>• Ability to manage multiple opportunities in a fast-paced environment.</p><br><p>•Presales &amp; Solution Consulting</p><br><p>•Customer Experience (CX) Knowledge</p><br><p>•AI &amp; Automation Awareness</p><br><p>•Proposal &amp; Tender Management</p><br><p>•Business Development</p><br><p>•Executive Presentation Skills</p><br><p>•Stakeholder Management</p><br><p>•Commercial &amp; Financial Awareness</p><br><p>•Market &amp; Competitive Analysis</p><br><p>•Partner &amp; Vendor Management</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Project Context and Scope:&nbsp;</strong>The consultant will contribute to the training and capacity building needs of the project entitled “Supporting Regional Centre of Excellence for Combatting Trafficking in Persons &nbsp;in the Kingdom of Bahrain Phase II” (RCTIP II/<strong>2)</strong></span><i><span>. </span></i></span><span><span>The objective of this project is to support the efforts of the Government of Bahrain to combat trafficking in persons (TiP) and strengthen technical capacity and regional cooperation in the Middle East and North Africa, in alignment with international standards.&nbsp;</span></span><span><span>The Kingdom also inaugurated a Regional Centre of Excellence and Capacity Building for Combatting Trafficking in Persons (now called RCTiP) in 2021. The International Organization for Migration (IOM) and Labour Market Regulatory Authority (LMRA) have been the lead implementers of this project. Training curriculum and Standard Operating Procedures (SOPs) have been developed for key target groups to enhance identification and referral procedures for VoTs and PVoTs. While these efforts have successfully increased knowledge and awareness of counter trafficking &nbsp;mechanisms in the Kingdom, the RCTiP has potential to grow, both nationally and regionally.&nbsp;&nbsp;</span></span></p><br><p><span><span>The Phase 2 project is based on two strategic pillars: 1) the expansion of existing training materials to reach a wider audience of practitioners (including through digital channels); and 2) the strengthening of Bahrain’s role as a regional leader on combating TiP. Both of these pillars are guided by IOM’s Counter-Trafficking Theory of Change, with activities that reflect the following intervention models: Capacity-development for service provision and protection; Referral system strengthening; Law and policy development; and Research and data collection/management. These modules aim to ensure a cohesive approach to counter-trafficking.</span></span></p><br><p><span><span>While the resources developed under Phase 1 effectively capacitated almost 100 frontline work</span></span><span><span>ers </span></span><span><span>to become &nbsp;counter trafficking trainers, additional action is needed to reach a broader audience of practitioners who can assist trafficked persons. Through Strategic Pillar 1, the existing curriculum will be adapted for a broader audience, including other professionals who may come into contact with PVoTs, such as interpreters, recruitment officers and manpower agents, and border or immigration officials. Through an e-learning platform, a greater focus will be placed on self-learning and awareness raising. The aim will be to streamline frontline workers’ knowledge of TiP and ability to identify and assist PVoTs, in accordance with national protection mechanisms (namely the NRM, Expatriate Protection Centre and national anti-trafficking hotline) and in alignment with international standards. Opportunities to support the sustainability of the centre, for example through monetization of these trainings, will be explored throughout this phase, with a view to supporting the long-term viability of the centre. Through Strategic Pillar 2, the RCTIP will be better positioned to fulfil its regional mandate. Given that Phase 1 activities focused on frontline workers in Bahrain, Phase 2 will also target professionals elsewhere in the region. The visibility of the centre and its partners will also be increased through a dedicated visibility strategy. These initiatives will serve to strengthen the counter-trafficking ecosystem in Bahrain and the wider region, focusing in particular on enhancing service provision and protection, </span><span>referral systems, and law and policy frameworks on counter-trafficking.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span>&nbsp;8-10&nbsp;Years</span></span></span></span></span></p><br> <br> <p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br> <br> <p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br> <p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br> <p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li> <li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li> <li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li> <li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li> <li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li> <li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li> <li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li> <li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li> <li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li> <li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li> <li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li> <li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Stakeholder &amp; Customer Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Team &amp; People Management</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Process &amp; Governance</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Operational Excellence &amp; Continuous Improvement</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p><span>Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy across 6 countries. We’re a team of dedicated people driving this mission by providing better, faster, and more personalized solutions to help people achieve their health goals.</span></p><br><br><strong>Why This Role Matters</strong><p><span>As a Finance Business Partner, you will play a critical role in supporting strategic decision-making across the business by providing financial insights, analysis, and recommendations to key stakeholders. Acting as a trusted advisor to operational and commercial teams, you will bridge finance and business operations to drive growth, improve profitability, and support Calo's ambitious expansion plans.</span></p><br><br><p><span>The ideal candidate combines strong analytical capabilities with commercial acumen and enjoys partnering with cross-functional teams to influence business outcomes through data-driven decision-making.</span></p><br><br><span><strong>What You'll Be Working On</strong></span><ul><li><p><span>Partner with Product, Operations, Marketing, and other teams to provide financial insights and support strategic decision-making.</span></p><br><br></li><li><p><span>Analyze business performance, profitability, operational metrics, and market trends to identify risks and growth opportunities.</span></p><br><br></li><li><p><span>Lead monthly performance reviews, delivering actionable recommendations to senior leadership.</span></p><br><br></li><li><p><span>Own budgeting, forecasting, long-term planning, and scenario analysis.</span></p><br><br></li><li><p><span>Build financial models and business cases to evaluate new initiatives and investments.</span></p><br><br></li><li><p><span>Develop executive dashboards and reports that track key business and financial KPIs.</span></p><br><br></li><li><p><span>Drive process improvements by identifying automation opportunities across finance and FP&amp;A.</span></p><br><br></li><li><p><span>Build and maintain automated reporting, dashboards, and AI-powered workflows that improve efficiency, accuracy, and scalability.</span></p><br><br></li><li><p><span>Partner with Data and Engineering teams to improve data quality and automate recurring financial processes.</span></p><br><br></li><li><p><span>Support ad hoc strategic and financial analysis for leadership.</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><span><strong>Qualifications</strong></span><ul><li><p><span>Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.</span></p><br><br></li><li><p><span>Professional certifications such as CFA, CMA, ACCA, or CPA are highly desirable.</span></p><br><br></li><li><p><span>3-5 years of experience in Finance Business Partnering, Financial Planning &amp; Analysis (FP&amp;A), Management Accounting, Corporate Finance, or a related field.</span></p><br><br></li><li><p><span>Experience in high-growth, technology, food-tech, e-commerce, retail, or operationally intensive businesses is preferred.</span></p><br><br></li></ul><span><strong>Knowledge</strong></span><ul><li><p><span>Strong understanding of financial planning, budgeting, forecasting, and management reporting processes.</span></p><br><br></li><li><p><span>Advanced proficiency in Microsoft Excel and Google Sheets, including financial modeling and scenario analysis.</span></p><br><br></li><li><p><span>Solid understanding of financial statements and key business performance indicators.</span></p><br><br></li><li><p><span>Experience with financial modeling techniques and business case development.</span></p><br><br></li><li><p><span>Familiarity with business intelligence and reporting tools is considered an advantage.</span></p><br><br></li><li><p><span>Strong understanding of commercial drivers, operational metrics, and profitability analysis.</span></p><br><br></li><li><p><span>Knowledge of process improvement and financial automation initiatives is preferred.</span></p><br><br></li></ul><span><strong>Competencies</strong></span><ul><li><p><span>Exceptional analytical and problem-solving abilities with strong attention to detail.</span></p><br><br></li><li><p><span>Ability to translate complex financial data into clear and actionable business insights.</span></p><br><br></li><li><p><span>Strong commercial acumen and strategic thinking capabilities.</span></p><br><br></li><li><p><span>Excellent stakeholder management skills with the ability to influence decision-making across multiple levels of the organization.</span></p><br><br></li><li><p><span>Strong communication and presentation skills, with confidence interacting with senior leadership and executive teams.</span></p><br><br></li><li><p><span>Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.</span></p><br><br></li><li><p><span>High degree of ownership, accountability, and execution focus.</span></p><br><br></li><li><p><span>Strong understanding of AI-powered productivity tools (e.g., ChatGPT, Claude, Gemini, Copilot) and their application in finance.</span></p><br><br></li><li><p><span>Demonstrated ability to automate repetitive reporting and financial processes while maintaining strong controls and data integrity.</span></p><br><br></li></ul><span><strong>Who You Are</strong></span><ul><li><p><span>Naturally curious and driven by understanding how the business operates.</span></p><br><br></li><li><p><span>Proactive and solutions-oriented, with a continuous improvement mindset.</span></p><br><br></li><li><p><span>Collaborative team player who enjoys working cross-functionally.</span></p><br><br></li><li><p><span>Comfortable challenging assumptions and providing constructive recommendations backed by data.</span></p><br><br></li><li><p><span>Adaptable and resilient in a rapidly evolving environment.</span></p><br><br></li><li><p><span>Passionate about using data and insights to drive business impact and growth.</span></p><br><br></li></ul><br><span><strong>The Hiring Journey</strong></span><ul><li><p><span>Screening with TA Partner (30 min)</span></p><br><br></li><li><p><span>1st Technical Interview with the Hiring Manager (45 min)</span></p><br><br></li><li><p><span>2nd Technical Interview with the Director of Finance (45 min)</span></p><br><br></li><li><p><span>Culture Fit Interview with the Hiring and People Team Members (30 min)</span></p><br><br></li><li><p><span>Offer</span></p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Let’s gooo! </strong></p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition. This is a temporary, project-based consultancy position.</p><p><b>What We Need From You</b></p><ul><li>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</li><li>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</li><li>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</li><li>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</li><li>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</li><li>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</li><li>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</li><li>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</li><li>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</li><li>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</li><li>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</li><li>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</li><li>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</li><li>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</li><li>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</li><li>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</li><li>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</li><li>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</li><li>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</li></ul><p><b>Education and Experience</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</li><li>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</li><li>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</li><li>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</li></ul><p>Skills and Knowledge</p><ul><li>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</li><li>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</li><li>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</li><li>Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</li><li>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition.</span></p><br><p>This is a temporary, project-based consultancy position.</p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</span></p><br></li><li><p><span>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</span></p><br></li><li><p><span>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</span></p><br></li><li><p><span>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</span></p><br></li><li><p><span>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</span></p><br></li><li><p><span>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</span></p><br></li><li><p><span>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</span></p><br></li><li><p><span>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</span></p><br></li><li><p><span>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</span></p><br></li><li><p><span>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</span></p><br></li><li><p><span>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</span></p><br></li><li><p><span>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</span></p><br></li><li><p><span>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</span></p><br></li><li><p><span>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</span></p><br></li><li><p><span>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</span></p><br></li><li><p><span>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</span></p><br></li><li><p><span>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</span></p><br></li><li><p><span>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</span></p><br></li><li><p><span>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</span></p><br></li></ul> <br> <br><br> Education and Experience <br> <ul><li><p><span>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</span></p><br></li><li><p><span>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</span></p><br></li><li><p><span>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</span></p><br></li><li><p><span>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</span></p><br></li><li><p><span>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</span></p><br></li><li><p><span>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</span></p><br></li><li><p><span>Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</span></p><br></li><li><p><span>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role — not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent ? signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>