Microsoft Dynamics Jobs in Bahrain

<ul><li><p>Promote and cross-sell clients with an existing range of products and services through Outdoor Sales, telemarketing, road shows, door-to-door, B2C, and other events and achieve individual sales targets.</p></li><li><p>Process all types of customers service requests e.g., service provisioning/ bill payments/ queries/ complaints etc. in a timely and accurate manner.</p></li><li><p>Regularly track and clear all suspended and rejected sales service requests.</p></li><li><p>Performance monitoring against monthly targets and achievements. Achieve monthly sales targets.</p></li><li><p>Conduct background checks e.g. credit check, age, blacklist for provisioning the new sales request.</p></li><li><p>Collect, validate, attach/ upload consumer documents and initiate the service provisioning requests.</p></li><li><p>Carry out daily cash and payment collection, advance bill payment & closing in a safe and secure manner.</p></li><li><p>Prepare and tally daily financial transactions.</p></li><li><p>Deposit all payment to the customer account within the required time.</p></li><li><p>Conduct and report daily on-hand stock to ensure optimum inventory levels are maintained.</p></li><li><p>Liaise with the Team Leaders daily for any promotions, updates, and changes in prices or processes.</p></li><li><p>Follow process and quality standards while addressing customers’ requests and ensuring a high level of customer satisfaction.</p></li><li><p>Undertake execution of any project/ initiative for the Outdoor department and organization as identified from time to time based on business needs.</p></li><li><p>Take ownership to maintain & update the individual business social media account as per the department KPIs and guidelines and ensure attending to the customer’s comments and inquiries on time.&nbsp;&nbsp;</p></li><li><p>&nbsp;Continuously share knowledge and understanding of the telecom industry, sales skills and business trends.</p></li><li><p>Perform any other related tasks as required or assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school graduate.</p></li><li><p>1 year experience in sales or customer service.</p></li><li><p>Communication</p></li><li><p>Customer Focus</p></li><li><p>Market knowledge</p></li><li><p>Negotiation</p></li><li><p>Computer knowledge in Microsoft Word and Excel</p></li><li><p>Bahrain Based - Transferable visa</p></li><li><p>Flexible for Sales outdoors</p></li><li><p>Immediate Joiner</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title:</b> Senior Mechanical Engineer – Wastewater &amp; Pumping Stations</p><p><b>Job Summary:</b></p><p>We are seeking a highly experienced and motivated Senior Mechanical Engineer with a strong background in wastewater treatment plants and sewerage pumping stations. The ideal candidate will bring hands-on experience in installation, commissioning, operation, and maintenance of mechanical systems, along with solid project management capabilities in maintenance and asset reliability.</p><p><b>Key Responsibilities:</b></p><ul><li>Review and interpret P&amp;IDs, process flow diagrams, and detailed mechanical drawings.</li><li>Lead installation, testing, commissioning, and maintenance of mechanical systems in wastewater treatment plants and sewage pumping stations.</li><li>Perform selection, sizing, and commissioning of submersible pumps.</li><li>Prepare and review mechanical calculations, technical specifications, datasheets, material requisitions, and tender documentation.</li><li>Supervise construction activities, ensuring compliance with design specifications and quality standards.</li><li>Coordinate effectively with civil, electrical, process, and instrumentation teams.</li><li>Manage asset lifecycle, including reliability engineering, maintenance planning, and troubleshooting.</li><li>Ensure compliance with health, safety, and environmental regulations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Expertise:</b></p><ul><li>Strong experience with mechanical systems including:</li><li>Aeration systems</li><li>Mixers and screens</li><li>Grit removal equipment</li><li>Sludge handling systems</li><li>Conveyors, valves, gates, and penstocks</li><li>Odor control systems</li><li>In-depth knowledge of international standards such as AWWA, ISO, ASME, and Hydraulic Institute standards.</li></ul><p><br></p><p><b>Qualifications:</b></p><ul><li>Bachelor’s degree in Mechanical Engineering from an accredited university.</li><li>Minimum 10 years of experience, including at least 3 years in wastewater treatment plants and sewerage pumping stations.</li><li>Proven experience in operation, maintenance, installation, and commissioning.</li></ul><p><br></p><p><b>Software Skills:</b></p><ul><li>AutoCAD</li><li>Pump selection software (e.g., HOP.Sel 6.0 or equivalent)</li><li>Microsoft Office Suite</li></ul><p><br></p><p><b>Core Competencies:</b></p><ul><li>Strong project management and coordination skills</li><li>Excellent problem-solving and troubleshooting abilities</li><li>Effective communication skills in English (written and spoken); Arabic is a plus</li><li>Strong understanding of HSE (Health, Safety, and Environmental) practices</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for Network Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p>Responsibilities for Desktop, Servers &amp; Network Administrator:</p><ul><li>Fully support, configure, maintain and upgrade Organization s networks, servers and Desktop.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.</li><li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li><li>Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers.</li><li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li><li>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues</li><li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures</li><li>Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li><li>Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers.</li><li>Manages network Devices Switch, Router, Firewall etc.</li><li>Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks.</li><li>Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality.</li><li>Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses</li><li>Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms.</li><li>Ensure network security and connectivity.</li></ul><p>Terms and conditions</p><p>Joining time frame: (15 - 30 days)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What is in it for you:</strong></p> <ul> <li><strong>Engage in conservation</strong> efforts and help preserve wildlife.</li> <li><strong>Enjoy sustainable adventures</strong> with exclusive rewards.</li> <li><strong>Celebrate locality</strong> and heritage in a vibrant community.</li> <li><strong>Advance your career</strong> with global development opportunities.</li> <li><strong>Drive change</strong> through impactful social initiatives.</li> <li><strong>Collaborate</strong> with a passionate, innovative team.</li> </ul> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Guest Service Excellence:</strong> As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</li> <li><strong>Operational Support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</li> <li><strong>Administrative Support: </strong>Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</li> <li><strong>Team Collaboration: </strong>Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</li> <li><strong>Health, Safety, and Compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience:</strong> Previous experience in a similar role within the hospitality industry is preferred.</p> <ul> <li><strong>Communication Skills:</strong> Strong verbal and written communication skills in English; Arabic is a plus.</li> <li><strong>Customer Service Focus:</strong> A passion for delivering exceptional guest service and ensuring a positive guest experience.</li> <li><strong>Organizational Skills:</strong> Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li> <li><strong>Technical Proficiency: </strong>Familiarity with property management systems (PMS) and Microsoft Office applications.</li> <li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li> <li><strong>Professionalism:</strong> A professional, approachable, and friendly demeanor.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Safety Inspector Division: HSSE Location: Bahrain Role Summary The Safety Inspector is responsible for promoting and maintaining a safe working environment across construction projects by ensuring compliance with company HSSE policies, client requirements, and applicable local regulations.<br> The role involves conducting site inspections, monitoring work activities, identifying hazards, supporting incident prevention initiatives, and fostering a strong safety culture to protect employees, subcontractors, visitors, and project assets.<br> Key Responsibilities Conduct routine site inspections and safety audits to ensure compliance with company HSSE policies, project requirements, and applicable legal regulations.<br> Monitor construction activities to identify unsafe acts, unsafe conditions, and potential hazards, ensuring timely implementation of corrective actions.<br> Carry out daily toolbox talks, safety briefings, and awareness campaigns to promote safe working practices.<br> Verify that work permits, risk assessments (RA), job safety analyses (JSA), and method statements are in place before high-risk activities commence.<br> Inspect scaffolding, lifting operations, excavation works, confined spaces, work at height, electrical works, and other high-risk activities for compliance with safety standards.<br> Ensure that all personnel use the appropriate Personal Protective Equipment (PPE) and comply with site safety requirements.<br> Report safety observations, near misses, incidents, and non-conformities, and assist in incident investigations to identify root causes and corrective actions.<br> Monitor emergency preparedness, including fire prevention measures, emergency equipment, evacuation procedures, and emergency drills.<br> Maintain accurate HSSE records, inspection reports, safety statistics, and documentation.<br> Coordinate with project teams, subcontractors, and client representatives to resolve safety issues and improve overall site performance.<br> Support the implementation of company health, safety, security, and environmental initiatives across all project activities.<br> Promote environmental protection by monitoring waste management, pollution prevention, housekeeping, and compliance with environmental procedures.<br> Participate in internal and external HSSE audits and assist in closing audit findings.<br> Encourage proactive reporting of hazards and contribute to the continuous improvement of the company's HSSE management system.<br> Qualifications, Skills &amp; Experience Diploma or Bachelor's degree in Occupational Health &amp; Safety, Environmental Science, Engineering, or a related discipline.<br> Minimum of 5 years of experience as a Safety Inspector or Safety Officer within the construction industry.<br> Experience in civil, building, infrastructure, industrial, or marine construction projects is preferred.<br> Professional certification such as NEBOSH International General Certificate (IGC) is mandatory; IOSH Managing Safely or equivalent certifications are advantageous.<br> Good knowledge of local occupational health and safety regulations and international HSSE standards.<br> Familiarity with ISO 45001 Occupational Health &amp; Safety Management Systems and ISO 14001 Environmental Management Systems is an advantage.<br> Strong understanding of hazard identification, risk assessment, incident investigation, and emergency response procedures.<br> Experience in conducting safety inspections, audits, and preparing HSSE reports.<br> Excellent observation, communication, and interpersonal skills with the ability to influence safe behaviors at all organizational levels.<br> Proficiency in Microsoft Office applications and digital HSSE reporting systems.<br> Strong organizational skills with the ability to work independently and manage multiple site activities.<br> Excellent written and spoken English; Arabic language skills are an added advantage.<br> Willingness to work on construction sites and travel between project locations as required.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p>VAM Systems is currently looking for Power BI Engineer (Offshore) for our Bahrain operations with the following skillsets and terms &amp; conditions:<br> Education:</p><br><p>•&nbsp;&nbsp; &nbsp;Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field is required. A Master’s degree is preferred.</p><br><p>Professional Experience:</p><br><p>Minimum of 5–8 years of hands-on experience in Business Intelligence and data analytics, preferably within the banking or financial services sector.</p><br><p>Certifications:</p><br><p>•&nbsp;&nbsp; &nbsp;Professional certifications in Microsoft Power BI or equivalent BI platforms are preferred.</p><br><p>Technical Proficiency:</p><br><p>•&nbsp;&nbsp; &nbsp;Advanced expertise in data visualization and statistical plotting using tools such as Power BI, Python, and Matlab.<br> •&nbsp;&nbsp; &nbsp;Strong command of SQL for querying, data modeling, and ETL development.<br> •&nbsp;&nbsp; &nbsp;Solid understanding of data warehousing concepts and experience with platforms like SAS and Microsoft SQL Server.<br> •&nbsp;&nbsp; &nbsp;Familiarity with cloud-based BI platforms (e.g., Azure, AWS) is a strong advantage.<br> •&nbsp;&nbsp; &nbsp;Experience in Python and statistical programming, with exposure to AI/ML tools, algorithms, and methods.</p><br><p>Analytical &amp; Modeling Skills:</p><br><p>•&nbsp;&nbsp; &nbsp;Proven ability to work with large-scale datasets and deliver production-grade analytics solutions.<br> •&nbsp;&nbsp; &nbsp;Skilled in data preparation, including rationalizing, classifying, deriving, and calculating model input variables.<br> •&nbsp;&nbsp; &nbsp;Experience applying natural language processing (NLP) and computer vision techniques to unstructured data is a plus.</p><br><p>Business Acumen:</p><br><p>•&nbsp;&nbsp; &nbsp;Demonstrated capability to translate business objectives into analytical use cases and recommend optimal statistical approaches.<br> •&nbsp;&nbsp; &nbsp;Experience in managing BI and analytics projects and collaborating with cross-functional teams.<br> Key Responsibilities</p><br><p>•&nbsp;&nbsp; &nbsp;Participate in defining and maintaining the Treasury analytics and reporting roadmap, aligned with business priorities and strategy<br> •&nbsp;&nbsp; &nbsp;Establish a structured framework for data consumption, reporting, and dashboard evolution<br> •&nbsp;&nbsp; &nbsp;Proactively identify opportunities to enhance analytics maturity and reporting capabilities<br> •&nbsp;&nbsp; &nbsp;Collaborate with Treasury stakeholders (e.g., Trading, ALM, Investments, Risk) to gather requirements and translate them into technical specifications<br> •&nbsp;&nbsp; &nbsp;Translate business needs into clear analytics use cases, KPIs, and reporting requirements<br> •&nbsp;&nbsp; &nbsp;Identify high-value analytical opportunities to support decision-making</p><br><p>Detailed Breakdown<br> Dashboard Development &amp; Analytics Delivery (Core Focus)</p><br><p>•&nbsp;&nbsp; &nbsp;Design, develop, and maintain interactive dashboards, reports, and KPI scorecards using Power BI and other BI tools</p><br><p>Ensure solutions are:</p><br><p>•&nbsp;&nbsp; &nbsp;Dynamic and scenario-driven (what-if analysis, simulations, sensitivity analysis)<br> •&nbsp;&nbsp; &nbsp;User-friendly, with drill-down and self-service capabilities</p><br><p>•&nbsp;&nbsp; &nbsp;Build and maintain semantic data models and OLAP structures to enable scalable self-service analytics<br> •&nbsp;&nbsp; &nbsp;Continuously enhance dashboards based on user feedback and evolving business needs<br> •&nbsp;&nbsp; &nbsp;Ensure timely and high-quality delivery of dashboards and reporting outputs</p><br><p>Insights, Analytics &amp; Advanced Capabilities</p><br><p>•&nbsp;&nbsp; &nbsp;Develop actionable insights and analytics outputs relevant to Treasury, Investments, and Financial Institutions<br> •&nbsp;&nbsp; &nbsp;Provide data-driven recommendations and clearly communicate findings to both technical and non-technical audiences<br> •&nbsp;&nbsp; &nbsp;Simplify complex analytics into actionable business insights for decision-making</p><br><p>Explore and implement:</p><br><p>•&nbsp;&nbsp; &nbsp;Automation of reporting and insight generation<br> •&nbsp;&nbsp; &nbsp;Dynamic scenario simulations<br> •&nbsp;&nbsp; &nbsp;Predictive analytics and AI-driven insights, where applicable</p><br><p><br> Data Management &amp; Integration</p><br><p>•&nbsp;&nbsp; &nbsp;Coordinate with internal teams (IT, data engineering, finance systems) to:<br> •&nbsp;&nbsp; &nbsp;Extract and integrate required datasets<br> •&nbsp;&nbsp; &nbsp;Ensure data availability, accessibility, and consistency<br> •&nbsp;&nbsp; &nbsp;Integrate data from multiple sources (e.g., EDW, APIs, flat files) into unified models<br> •&nbsp;&nbsp; &nbsp;Ensure data is structured to support efficient reporting and analytics delivery within the Treasury function<br> •&nbsp;&nbsp; &nbsp;Optimize SQL queries and ETL processes for performance and scalability</p><br><p>Data Quality &amp; Governance (Treasury Scope)</p><br><p>•&nbsp;&nbsp; &nbsp;Identify data gaps, inconsistencies, and limitations, and work with upstream providers to improve data quality<br> •&nbsp;&nbsp; &nbsp;Ensure compliance with data governance, security, and privacy policies (within Treasury scope)<br> •&nbsp;&nbsp; &nbsp;Maintain proper documentation of data sources, transformations, and reporting logic</p><br><p>Stakeholder Enablement &amp; Team Contribution</p><br><p>•&nbsp;&nbsp; &nbsp;Provide training and support to business users on BI tools and data interpretation<br> •&nbsp;&nbsp; &nbsp;Communicate insights effectively to senior leadership and end users<br> •&nbsp;&nbsp; &nbsp;Mentor team members and contribute to best practices and reusable analytics components</p><br><p>LANGUAGES:</p><br><p>•&nbsp;&nbsp; &nbsp;English<br> •&nbsp;&nbsp; &nbsp;Arabic</p><br><p>Terms and conditions</p><br><p>Joining time frame: (15 - 30 days)</p><br><p>.<br> &nbsp;</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Summary We are looking for an experienced Technical Manager – Pre-Tender to lead the technical aspects of tender preparation and support the tendering team in developing practical, compliant, and cost-effective construction methodologies.<br> The ideal candidate will have extensive experience in civil construction, infrastructure, and/or building projects, with strong knowledge of tender requirements, technical documentation, construction methodologies, and local authority regulations.<br> Key Responsibilities Review and analyze tender documents, specifications, drawings, and client requirements.<br> Develop technical submissions, method statements, and supporting documentation for tender proposals.<br> Prepare execution plans, construction sequences, logistics plans, traffic management plans, and other technical documents as required.<br> Identify technical risks, constraints, opportunities, and potential solutions during the tender stage.<br> Provide technical recommendations based on techno-commercial evaluations and previous project experience.<br> Support the tendering team in developing practical, efficient, and cost-effective construction methodologies.<br> Review proposed construction methods and ensure their technical feasibility and compliance with project requirements.<br> Demonstrate sound knowledge of temporary works requirements and construction methodologies.<br> Ensure tender submissions comply with applicable local authority regulations, industry standards, specifications, and client requirements.<br> Coordinate with commercial, estimating, planning, and other technical teams to ensure a comprehensive tender submission.<br> Provide technical input during tender clarifications and discussions with clients and consultants, when required.<br> Maintain and utilize previous project experience, technical knowledge, and lessons learned to strengthen future tender submissions.<br> Qualifications Experience &amp; Skills Minimum 15 years of relevant experience in the construction industry.<br> Bachelor's degree in Civil Engineering or a related engineering discipline.<br> Experience in infrastructure, multi-storey buildings, commercial projects , or similar construction environments.<br> GCC experience of 10+ years is preferred.<br> Strong experience in pre-tender technical preparation and construction methodology development.<br> CRPEP registration is preferred.<br> Strong knowledge of local authority standards, regulations, and approval requirements.<br> Good understanding of construction methods, sequencing, logistics, and temporary works.<br> Strong technical report-writing and documentation skills.<br> Excellent communication, coordination, and interpersonal skills.<br> Ability to work effectively under tight tender deadlines.<br> Strong analytical and problem-solving skills.<br> Proficiency in Microsoft Office Suite and Adobe Acrobat .<br> AutoCAD knowledge is preferred.<br></span> </div>

<p>Administrative Cashier, BLS - Administration Note: please make sure to mention the following reference when you apply for this position(BLS925_x0001_) by the deadline of 31st May, 2026. Reporting line: Assistant Admin Manager. Responsibilities: Ensure processing of stock allocation, return material authentication, stock rotations, goods return notes (GRN), and filing of all documents related to outbound transactions are completed within the time frame. Input and process sales orders including receipt of customer POs, processing invoices, credit notes and more. Maintain reports and ensure all relevant documents are filed fully for future reference. Facilitate the release and picking of orders through the system. Co-ordinate with the inbound supply chain team to do necessary price changes, stock releases and reservations. Receive, record, and deposit cash from cash sales drivers with the Head Cashier. Prepare petty cash requests and maintain records. Ensure good customer service and on-time deliveries. Check actual stocks against records on a regular basis, maintain accurate records of receipts, landed costs and other information as may be necessary on relevant systems. To apply for this position, please use the form below and mention the reference (BLS925_x0001_) at the beginning of your email. *Your information may be retained and processed for the purpose of this application or future opportunities. By submitting your CV you have confirmed that you have read and accepted our Privacy Policy .</p><p><strong>Desired Candidate Profile</strong></p><div><h3>Your profile:</h3><p>Diploma in accounting, business, administration, or a related field. Willing to accept flexible duty times.</p><h3>Years of experience and other skills:</h3><ul><li>Two or more years of office administration experience.</li><li>Proficiency in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access).</li><li>Knowledge of Oracle ERP is required (full cycle from Sales Order Creation till invoicing).</li><li>Good communication skills - Fluency in English, reading, writing, and speaking is a compulsory pre-requisite.</li><li>Spoken/written Arabic language is desirable.</li><li>Numerate, with basic accounting skills.</li></ul></div>

<p>We are a dynamic trading and distribution company, is seeking a meticulous and insightful Sales Analyst to join our team in Manama, Bahrain . As a key player in the Bahraini FMCG sector, We are committed to delivering high-quality products and innovative solutions from leading international and regional brands. The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.</li><li>Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.</li><li>Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.</li><li>Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.</li><li>Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.</li><li>Assist in the development of sales forecasts, annual budgets, and strategic planning processes.</li><li>Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.</li><li>Ensure data integrity and accuracy across all sales reporting systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.</li><li>A bachelor's degree in Business, Economics, Statistics, or a related field.</li><li>Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.</li><li>Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.</li><li>A proactive and self-motivated individual who can work effectively both independently and as part of a team.</li></ul>

<p>A WIN Mohammed Jalal and sons, a dynamic trading and distribution company, is seeking a meticulous and insightful Sales Analyst to join our team in Manama, Bahrain.</p><p>As a key player in the Bahraini FMCG sector, AWIN is committed to delivering high-quality products and innovative solutions from leading international and regional brands.</p><p>The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.</p><p><b>Responsibilities</b></p><ul><li>Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.</li><li>Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.</li><li>Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.</li><li>Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.</li><li>Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.</li><li>Assist in the development of sales forecasts, annual budgets, and strategic planning processes.</li><li>Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.</li><li>Ensure data integrity and accuracy across all sales reporting systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.</li><li>A bachelor's degree in Business, Economics, Statistics, or a related field.</li><li>Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.</li><li>Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.</li><li>A proactive and self-motivated individual who can work effectively both independently and as part of a team.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Sales Analyst</strong><br><strong>Location: Manama, Bahrain</strong><br><strong>Employment Type: FULL_TIME</strong><br><strong>Job Overview</strong><br>AWIN Mohammed Jalal and sons, a dynamic trading and distribution company, is seeking a meticulous and insightful <strong>Sales Analyst</strong> to join our team in <strong>Manama, Bahrain</strong>. As a key player in the Bahraini FMCG sector, AWIN is committed to delivering high-quality products and innovative solutions from leading international and regional brands. The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.<br><strong>Responsibilities</strong><br>* Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.<br>* Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.<br>* Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.<br>* Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.<br>* Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.<br>* Assist in the development of sales forecasts, annual budgets, and strategic planning processes.<br>* Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.<br>* Ensure data integrity and accuracy across all sales reporting systems.<br><strong>Qualifications</strong><br>* Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.<br>* A bachelor's degree in Business, Economics, Statistics, or a related field.<br>* Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.<br>* Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.<br>* Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.<br>* Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.<br>* A proactive and self-motivated individual who can work effectively both independently and as part of a team.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly organized, proactive, and detail-oriented <strong>Executive Assistant</strong>. The successful candidate will provide high-level administrative and coordination support, ensuring effective management of schedules, communications, meetings, and business priorities.</p><p>This role requires excellent organizational abilities, strong communication skills, discretion, and the ability to manage multiple responsibilities in a fast-paced business environment.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage and coordinate the Managing Director’s calendar, appointments, meetings, and daily priorities.</p></li><li><p>Prepare meeting schedules, agendas, presentations, reports, and other required documents.</p></li><li><p>Coordinate communication between the Managing Director and internal teams, clients, and external stakeholders.</p></li><li><p>Maintain follow-up on assigned tasks, action points, and ongoing activities to ensure timely completion.</p></li><li><p>Assist in coordinating projects and business initiatives across different departments.</p></li><li><p>Conduct research, collect relevant information, and prepare summaries as required.</p></li><li><p>Handle confidential documents, correspondence, and business information with professionalism.</p></li><li><p>Organize travel arrangements, meetings, and executive requirements.</p></li><li><p>Maintain proper filing systems and ensure important information is easily accessible.</p></li><li><p>Support the Managing Director with administrative coordination and business-related activities.</p></li></ul><br><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary package.</p></li><li><p>Professional working environment.</p></li><li><p>Opportunity to work closely with senior management and gain exposure to diverse business operations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Management, or a related field preferred.</p></li><li><p>Minimum 5 years of experience as an Executive Assistant, Senior Administrative Assistant, Executive Coordinator, or similar role.</p></li><li><p>Previous experience supporting senior executives, Managing Directors, or business owners is preferred.</p></li><li><p>Excellent command of English (written and verbal).</p></li><li><p>Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Excellent organizational and time-management skills.</p></li><li><p>Ability to handle confidential information with integrity and professionalism.</p></li><li><p>Strong problem-solving skills and ability to work independently.</p></li><li><p>Ability to manage multiple priorities and meet deadlines.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Experience working in a fast-paced business environment.</p></li><li><p>Strong coordination and stakeholder management skills.</p></li><li><p>Professional communication and interpersonal skills.</p></li><li><p>Proactive approach with strong attention to detail.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Front Office Agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><p>Guest Service Excellence:</p><ul><li>As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression.</li><li>You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service.</li><li>Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</li></ul><p>Operational Support:</p><ul><li>You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately.</li><li>Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals.</li><li>You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</li></ul><p>Administrative Support:</p><ul><li>Your responsibilities will include processing guest payments and ensuring that billing is accurate.</li><li>You will handle guest complaints and resolve issues in a professional and timely manner.</li><li>Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</li></ul><p>Team Collaboration:</p><ul><li>Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience.</li><li>Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</li></ul><p>Health, Safety, and Compliance:</p><ul><li>You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff.</li><li>Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a similar role within the hospitality industry is preferred.</li><li>Strong verbal and written communication skills in English; Arabic is a plus.</li><li>A passion for delivering exceptional guest service and ensuring a positive guest experience.</li><li>Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li><li>Familiarity with property management systems (PMS) and Microsoft Office applications.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>A professional, approachable, and friendly demeanor.</li></ul><p></p></section>

<p><h4>Job overview:</h4> <p>The main objective of the wellness coordinator role is to efficiently establish the wellness function in the region to ensure proper planning, designing, implementing and evaluating a comprehensive wellness program that will serve as an added value benefit to promote the products and services of the company to its existing and prospective customers through various wellness initiatives.</p> <h4>What you do:</h4> <p>Responsible for developing, planning, marketing and executing wellness initiatives and programs consistent with the customer wellness interests and needs.<br> Responsible for gathering and analyzing data to measure the program success on wellness initiatives and compiles statistical summaries of participant attendance and prepares reporting of all wellness campaign activities.<br> Supports BD team in preparing wellness presentation for tender submission.<br> Supporting and coordination with Business Development / Relationship Managers and clients requests coming from payers and brokers for wellness campaigns and discount packages for their insured members (end-to-end arrangement).<br> Responsible in creating and updating the wellness process and procedures.<br> Maintain the monthly wellness calendar along with MARCOM and BD – not limited to Heart Day, Breast Cancer Awareness, Eye Check, Flu Vaccines etc.<br> Create and maintain provider wellness database to further expand the employee wellness program.<br> Coordinate closely with MARCOM in developing creative communication materials to be distributed to the clients.<br> Working closely with MPM team in negotiating annual health checkup packages, monthly discounted offers and promos. Procure the best possible health awareness campaign through healthcare providers and supports UW team to get the best possible discount for wellness benefits.<br> Attends and participates in provider meetings relating to wellness initiatives.<br> Collaborate with the human resources team to arrange wellness initiatives for employees.<br> Stay current with national wellness initiatives and activities in the market.<br> Comply with the company service level agreements and always maintain high degree of customer service.<br> Lead special projects and initiatives as and when required and coordinates with logistics and other support functions if necessary.<br> AI readiness: Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.<br> At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <h4>What you bring:</h4> <ul> <li>Education: Bachelor's degree</li> <li>Experience: Five or more years of experience in insurance industry, healthcare and/or experience in wellness program development.</li> <li>Physically fit to carry out duties</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li> </ul> <h4>How we hire</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds.</p><p>Applicant will be expected to be proactive and independent in execution of client service delivery.</p><p>The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p><p>Responsibilities will include:</p><ul><li>Manage production of client quarterly and annual reporting and related accounting activities;</li><li>Perform reviews of client quarterly and annual reporting and related accounting activities;</li><li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner;</li><li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures;</li><li>Review of annual financial statements;</li><li>Oversee clients' audit process;</li><li>Calculation and processing of fund capital calls and distributions;</li><li>Build excellent working relationships with clients;</li><li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations;</li><li>Review and recommend changes to client deliverable processes;</li><li>Review, recommend and implement agreed changes to accounting procedures;</li><li>Keep up to date with changes to accounting standards and regulatory requirements;</li><li>Follow Company procedure at all times;</li><li>Collaborate with team members to ensure timely completion of deliverables;</li><li>Provide cover to team members if required;</li><li>Manage the set-up process of the accounting functions for new funds;</li><li>Perform investor AML-related risk assessments and due diligence checks;</li><li>Perform periodic review of investor AML/LYC files;</li><li>Review FATCA/CRS returns and oversee filing process;</li><li>Address client and investor queries;</li><li>Ensure regulatory and tax filings are completed on time;</li><li>Act in accordance with the Apex Code of Conduct;</li><li>Deliver the Apex Client Charter.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills Required:</p><ul><li>Has relevant experience of 5-8 years in a similar role incorporating the above functions,</li><li>Has knowledge of Real Estate fund structures and the fund administration industry,</li><li>Understands Regulatory requirements of Real Estate funds,</li><li>Knowledge of e-Front / Yardi Voyager preferred,</li><li>Has professional degree in accounting or finance,</li><li>Quick to grasp and implement knowledge,</li><li>Has strong MS office skills including Word, Excel, Powerpoint,</li><li>Possess excellent interpersonal and written communications skills,</li><li>Be a proactive team player with a positive attitude towards problem resolution with strong attention to detail,</li><li>Has ability to work under pressure and meet tight deadlines;</li><li>Has ability to multi-task and manage projects</li></ul><p></p></section>

<p>Role Purpose Our client is a leading hospitality group with a long history of providing exceptional service. The company's portfolio includes a variety of properties, both domestically and internationally. This position supports the Development Team in the analysis and research needed to continue developing Hotels, F&B, and other allied businesses. This role is critical to ensuring the Development team can focus on maintaining a strong development pipeline, as well as supporting the execution of business acquisition and development deals in a fast-paced/changing environment. KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES • Prepare financial modelling • Conduct financial and operational analysis (leverage various reports, systems, internet, etc.) as needed for input to development projects • Coordinate and support financial due diligence and valuation processes in collaboration with cross-functional teams • Gather operating data and research industry trends • Liaise with internal teams (hotels, corporate office) as well as external associates and clients • Assist in due diligence processes, in coordination with multiple internal stakeholders and departments • Assist in the preparation of high-quality reports and PowerPoint presentations • Oversee the centralization of all project information, including presentation materials, agreements, due diligence reports and other documentation • Support the enhancement of the development team’s processes and procedures • Present findings in professional report format (as input to senior leader decision-making) • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events</p><p>• BA or BS Degree; a concentration in finance or real estate is a plus; CFA Level 2. • 2-3 years of financial analysis work experience at a hotel company, consulting firm, bank, brokerage, or real estate investment firm. • Modelling skills (particularly financial projections) • Strong analytical and advanced Excel skills • Understanding of investment return analysis is an advantage • Proficient in Microsoft Office tools (Word, PowerPoint, Excel) • Maintains strict confidentiality of all colleagues' and the company's data • High attention to detail • Demonstrates accuracy and thoroughness and monitors own work to ensure quality • Self-starter, solution-oriented • Ability to prioritize, perform multiple duties and track projects • Ability to meet deadlines and work well under pressure • Ability to work well within a diverse corporate environment • Ability to communicate well with colleagues at several levels of colleagues</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Accountant / Finance &amp; Inventory Controller</b></p><p><b>Location:</b> Bahrain</p><p> <b>Experience Required:</b> Minimum 3–5 years</p><p> <b>Software:</b> Zoho Books, Zoho Inventory, Zoho CRM (preferred)</p><p><b>Job Summary</b></p><p>We are seeking an experienced Accountant / Finance &amp; Inventory Controller to manage the company's financial operations, inventory control, and compliance requirements. The ideal candidate must have strong accounting and analytical skills, experience with Bahrain regulations and VAT requirements, and the ability to maintain accurate financial records while ensuring effective inventory supervision.</p><p><b>Key Responsibilities</b></p><p><b>Finance &amp; Accounting</b></p><ul><li>Manage day-to-day accounting operations including Accounts Receivable, Accounts Payable, General Ledger, and Bank Reconciliation. </li><li>Prepare monthly, quarterly, and annual financial reports. </li><li>Monitor cash flow, profitability, and company financial performance. </li><li>Prepare management reports and financial analysis for decision-making. </li><li>Maintain accurate accounting records and documentation. </li><li>Coordinate with external auditors and regulatory authorities. </li></ul><p><b>VAT &amp; Bahrain Compliance</b></p><ul><li>Ensure compliance with Bahrain VAT regulations and NBR requirements. </li><li>Prepare and submit VAT returns accurately and on time. </li><li>Maintain VAT records, invoices, and supporting documentation. </li><li>Ensure compliance with Bahrain Commercial Companies Law and accounting standards. </li><li>Support audit preparation and regulatory inspections. Bahrain businesses are required to maintain proper accounting records, inventory records, VAT documentation, and supporting financial records for regulatory compliance. </li></ul><p><b>Inventory Control</b></p><ul><li>Supervise inventory transactions, stock movements, and warehouse records. </li><li>Reconcile inventory balances between physical stock and system records. </li><li>Monitor stock valuation, cost analysis, and inventory turnover. </li><li>Investigate inventory discrepancies and implement corrective actions. </li><li>Ensure proper controls over receiving, issuing, and transferring inventory. </li></ul><p><b>Financial Analysis &amp; Cost Control</b></p><ul><li>Analyze company performance, margins, costs, and profitability. </li><li>Identify opportunities to improve financial efficiency and reduce unnecessary expenses. </li><li>Prepare budgeting, forecasting, and variance analysis reports. </li><li>Support management in maintaining a healthy financial position and cash flow. </li></ul><p><b>System Management</b></p><ul><li>Manage and maintain Zoho Books and Zoho Inventory systems. </li><li>Ensure proper integration between accounting, inventory, and sales operations. </li><li>Generate financial and inventory reports from Zoho systems. </li><li>Recommend process improvements and automation opportunities. </li></ul><p><b>Requirements</b></p><ul><li>Bachelor's Degree in Accounting, Finance, or related field. </li><li>Minimum 3–5 years of accounting experience. </li><li>Strong knowledge of Bahrain VAT regulations and financial compliance requirements. </li><li>Experience in inventory accounting and stock control. </li><li>Hands-on experience with Zoho Books and Zoho Inventory. </li><li>Advanced Microsoft Excel skills. </li><li>Strong analytical and problem-solving abilities. </li><li>Ability to work independently and provide management with financial insights. </li><li>Experience in trading, distribution, manufacturing, or inventory-based businesses is highly preferred.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Preferred Qualifications</b></p><ul><li>Professional certifications such as ACCA, CMA, CPA, or equivalent. </li><li>Experience with financial planning, budgeting, and business performance analysis. </li><li>Knowledge of import/export accounting and logistics transactions. </li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Accuracy of financial reporting. </li><li>Timely VAT filing and compliance. </li><li>Inventory accuracy percentage. </li><li>Cash flow management. </li><li>Reduction of inventory discrepancies. </li><li>Monthly financial closing within deadlines. </li><li>Gross margin and cost control improvement. </li></ul><p><b>Salary Range:</b> (depending on experience and qualifications).</p></div>

<p>Support the day-to-day operation, monitoring, and optimization of the Group Data Loss Prevention (DLP) solution across data-in-motion, data-at-rest, and data-in-use. Perform data discovery scans, analyse results, and coordinate the classification and remediation of sensitive data (e.g., CPR, passport, IBAN, and cardholder data). Review and investigate DLP policy violations and blocked outbound emails, manage exceptions, and escalate confirmed incidents in accordance with SOC and DLP procedures. Support the implementation, configuration, maintenance, and tuning of DLP policies and data classification/labelling rules to improve detection accuracy and reduce false positives. Prepare periodic DLP and Data-at-Rest reports for management and business units, and track remediation activities through to completion. Perform continuous validation and assurance reviews to assess the design and effectiveness of security controls across endpoints, email security, network, cloud, Active Directory, SIEM, and endpoint protection platforms. Conduct configuration and access reviews against secure baselines and industry standards (e.g., CBB, PCI DSS, SWIFT CSP, ISO 27001, and NIST CSF). Support Breach &amp; Attack Simulation (BAS) exercises and other control effectiveness assessments, documenting findings and monitoring remediation activities. Record, track, and follow up on cyber control assurance issues with control owners until closure. Assess security risks associated with projects, system changes, and new initiatives, and recommend corrective actions prior to implementation. Coordinate and perform scheduled vulnerability assessments, security scans, compliance reviews, and control validation activities. Support vulnerability management by analysing scan results, tracking remediation efforts, and ensuring timely resolution of identified weaknesses. Participate in cyber risk assessments to evaluate risks arising from vulnerabilities, threats, and ineffective security controls. Support internal and external audits, regulatory assessments, and security inspections in accordance with applicable regulatory and industry requirements (e.g., CBB, PCI DSS, SWIFT CSP, RBI). Provide audit evidence, documentation, and technical support to auditors, and assist in the timely closure of audit findings and regulatory observations. Coordinate with IT, business units, and external stakeholders to support cyber assurance and data protection initiatives. Provide technical guidance on information security policies, DLP controls, and cyber assurance requirements. Support the development, maintenance, and continuous improvement of information security policies, standards, procedures, and guidelines. Deliver and support security awareness and data protection initiatives based on emerging threats, standards, and assurance findings. Maintain current knowledge of cyber security, data protection, and assurance best practices through continuous learning and professional development. Perform additional duties assigned by the Line Manager and/or Chief Information Security Officer (CISO) in line with business requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline.</p><p>2 – 4 years of experience in Information Security, Cyber Security, Cyber Assurance, or IT Governance, Risk &amp; Compliance (GRC).</p><p>Hands-on exposure to Data Loss Prevention (DLP) technologies and data classification/protection solutions.</p><p>Experience with vulnerability management, security control validation, and compliance assessments.</p><p>Working knowledge of Windows environments, Active Directory (AD), Microsoft 365, and cloud platforms (Azure and/or AWS).</p><p>Familiarity with recognised security frameworks and standards such as NIST CSF, ISO/IEC 27001, PCI DSS, SWIFT CSP, and MITRE ATT&amp;CK.</p><p>Security+ (or equivalent DoD 8570 Level II certification) is required.</p><p>Professional certifications such as ISO/IEC 27001 Lead Implementer/Lead Auditor, Certified Ethical Hacker (CEH), PCIP, or equivalent are preferred.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Ability to prepare professional reports, technical documentation, and audit evidence.</p><p>Strong analytical and problem-solving skills with the ability to make objective, risk-based decisions.</p><p>Ability to communicate security policy violations and recommendations effectively while maintaining positive stakeholder relationships.</p><p>Good understanding of organizational policies, regulatory requirements, and legal considerations related to information security and data protection.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p class="align-justify">Objective: The principal objective of this role is to act as the first point of contact for students, visitors, and external guests to the University, providing a professional and welcoming service while delivering high-quality administrative and customer support. The postholder will work closely with colleagues across the University to manage front of house operations, respond to student enquiries, and provide accurate information to prospective students, parents and other stakeholders. The role also supports the promotion of RCSI Bahrainu2019s programmes from the point of initial enquiry. We are seeking a professional, friendly, and highly organised Front of House Coordinator who will play a key role in creating a positive and welcoming campus experience. Key interfaces: tUniversity-wide staff, students, prospective students, and external stakeholders Reporting to: Student Recruitment Team Lead and Student Recruitment and Admissions Manager This role requires extensive collaboration with colleagues across the University Key Responsibilities Responsibilities within this role include, but are not limited to:</p><p class="align-justify">Front of House </p><ul><li>Act as the first point of contact for all campus visitors, providing a warm, professional and helpful welcome </li><li>Manage the main switchboard, answering and directing calls accurately and efficiently to the appropriate department or individual </li><li>Monitor and respond to enquiries through the shared Outlook inbox in a timely and professional manner </li><li>Respond promptly to student enquiries, providing accurate information or referring queries to the appropriate team </li><li>Provide accurate and up-to-date information on the Universityu2019s programmes to prospective students, parents and other stakeholders, reflecting positively on the institutionu2019s brand and reputation </li><li>Work closely with the Student Recruitment and Admissions team to support prospective student enquiries </li><li>Assist with campus tours, open days and other University events, as required </li><li>Coordinate incoming and outgoing post, courier services and package deliveries </li><li>Administer room bookings, visitor access arrangements, taxi bookings and other visitor support services, as required </li><li>Liaise with academic and professional services colleagues, external organisations and service providers regarding visitors and campus activities </li><li>Maintain a tidy, organised and professional Front of House area at all times </li><li>Carry out administrative duties as may reasonably be required from time to time</li></ul><p class="align-justify">Customer Service and Experience </p><ul><li>Deliver a consistently high standard of customer service </li><li>Communicate with stakeholders in an accurate, timely and professional manner</li></ul><p class="align-justify">Others </p><ul><li>Ensure compliance with all RCSI and RCSI Bahrain policies and procedures </li><li>Participate in training and development activities, as required </li><li>Represent the best interests of RCSI and RCSI Bahrain at all times </li><li>Undertake other duties as may reasonably be required from time to time</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a front-of-house, reception, customer service, or administrative role (desirable) </li><li>Fluent in both English and Arabic language, with excellent written and verbal communication skills in both languages (essential) </li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience </li><li>Proficiency in Microsoft Outlook applications and experience using other administrative and CRM systems </li><li>An effective communication style, appropriate to audience and situation </li><li>Excellent time management skills, with the ability to multitask and prioritise work effectively </li><li>A motivated, methodical and reliable self-starter, with the ability to work effectively on own initiative and as part of a team </li><li>Ability to take ownership, manage issues proactively, and be accountable for outcomes </li><li>Commitment to continuously improve the efficiency and effectiveness of Front of House processes </li><li>Excellent interpersonal and communication skills </li><li>Ability to handle confidential information with discretion and professionalism. </li><li>Ability to act decisively and meet deadlines </li><li>Enthusiasm and drive to support the continued delivery of the RCSI vision and uphold the Universityu2019s brand</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction &amp; Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket &amp; SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base &amp; Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience &amp; Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance &amp; Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email &amp; chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer &amp; Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>