Information Systems Jobs - Manama Bahrain

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing &amp; Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing &amp; Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<p><h4>Position summary</h4> <p>Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</p> <p>Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: At least 1 year of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>We are looking for a professional and highly organized Personal Assistant / Secretary to provide comprehensive administrative and executive support to senior management. This role requires exceptional communication skills, attention to detail, and the ability to handle confidential information with discretion. The ideal candidate will thrive in a fast-paced environment and be capable of multitasking and prioritizing effectively.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage executives calendars, schedule appointments, and coordinate meetings</li><li>Prepare agendas, take accurate meeting minutes, and follow up on action items</li><li>Handle incoming and outgoing communications, including emails, phone calls, and official correspondence</li><li>Draft, format, and proofread reports, memos, letters, and other business documents</li><li>Organize and coordinate travel arrangements, including visa processing, flights, hotel bookings, and transportation</li><li>Maintain and update filing systems, both digital and hard copy</li><li>Serve as a liaison between management and internal/external stakeholders</li><li>Assist with event planning, internal coordination, and logistical support</li><li>Provide administrative support in daily office operations and special projects</li><li>Uphold strict confidentiality and professional discretion in all matters</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 3-5 years of experience in a similar role supporting executives or senior leadership</li><li>Excellent verbal and written communication skills in English ; Arabic is a strong advantage</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Strong organizational skills and the ability to prioritize tasks independently</li><li>High level of integrity, professionalism, and discretion</li><li>Knowledge of office management systems and procedures</li><li>Ability to work under pressure and meet tight deadlines</li><li>Bachelors degree or equivalent qualification preferred</li><li>Must be currently residing in Bahrain or willing to relocate</li></ul>

<p>VAM Systems is currently looking for Risk Analytics Specialist for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p>Experience: 1- 3 Years Academic Qualification: BA Commerce</p><p><b><br></b></p><p><b>Responsibilities:</b></p><ul><li>Monitor Risk Parameters as per Board approved Risk Framework</li><li>Update procedures related to Credit Risk, Impaired Assets and Provisioning</li><li>Timely and accurate submission of Risk MIS to Management (e.g.: Risk Exposure Reports, Criticized Asset Report, Weekly Credit Risk Report), Regulators (e.g.: Connected Counterparty Report, CBB report, Prudential Information Report (PIR), Largest Countries, Largest Exposure, Sanctioned Countries) &amp; other internal and external stakeholders (e.g.: Financial notes, Pillar III) agencies (e.g.: Rating Agencies, UNEP FI) and Risk MIS (BSAP, IBSM, RRP, Financial Receivables Disclosure, Maintenance and update of risk data in the Enterprise Data Warehouse (EDW) and IFRS 9 systems</li><li>Risk policies and procedures</li><li>Coordinate with Finance in the ECL entries, NPL budgets &amp; forecasts</li><li>Liaising with the Internal, External Auditors, Regulators</li><li>Execute automation of all risk dashboards and reporting Group-wide</li><li>Conduct portfolio analytics and deep dives into the portfolio.</li><li>Regulatory and Management Reporting</li><li>Attention to detail and a commitment to accuracy and quality.</li><li>Strong analytic capabilities.</li><li>Problem solving skills</li><li>Able to effectively work in a closely knit team</li></ul><p>Skills</p><ul><li>Risk control</li><li>Risk Analysis</li><li>Risk Assessment</li><li>Spreadsheet Preparation</li><li>Presentation Preparation</li><li>Data Access and Reporting</li></ul><p>Domain : Bank</p><p>Terms and conditions</p><p>Joining time frame: (15 - 30 days)</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 1- 3 Years Academic Qualification: BA Commerce</p><ul><li>Attention to detail and a commitment to accuracy and quality.</li><li>Strong analytic capabilities.</li><li>Problem solving skills</li><li>Able to effectively work in a closely knit team</li></ul><p>Skills</p><ul><li>Risk control</li><li>Risk Analysis</li><li>Risk Assessment</li><li>Spreadsheet Preparation</li><li>Presentation Preparation</li><li>Data Access and Reporting</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>More About the Role:</b> <br>The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.</p> <p> </p> <p>NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS.</p> <p> </p> <p>Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables.</p> <p> </p> <p> <b>What You'll Get to Do:</b> <br>The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include:</p> <p> <br> Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.<br> Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.<br> Update UCA status in the UCA tracker for the assigned region.<br> Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.<br> Track daily activities in the approved ticketing system.<br> Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.<br> Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.<br> Perform other related duties as assigned.</p> <p> </p> <p> <b>You'll Bring These Qualifications:</b> <br> Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.<br> Must be a U.S. Citizen and possess a current active Secret Security Clearance.<br> Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.).<br> Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.).<br> Hands-on Experience in working with DoD networks, including NIPR and SIPR.<br> Plans implementation of enhancements and upgrades to the network.<br> Advise network users of hardware requirements, configurations, and limitations.<br> Willing to provide On-Site/On-call support. 24/7 365 days a year.</p> <p> </p> <p> <b>These Qualifications Would be Nice to Have:</b> <br> Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.<br> Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.</p> <p> </p> <p>NGEN<br> </p> <p><span >.</span></p></div></section>

<p>We are a dynamic trading and distribution company, is seeking a meticulous and insightful Sales Analyst to join our team in Manama, Bahrain . As a key player in the Bahraini FMCG sector, We are committed to delivering high-quality products and innovative solutions from leading international and regional brands. The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.</li><li>Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.</li><li>Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.</li><li>Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.</li><li>Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.</li><li>Assist in the development of sales forecasts, annual budgets, and strategic planning processes.</li><li>Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.</li><li>Ensure data integrity and accuracy across all sales reporting systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.</li><li>A bachelor's degree in Business, Economics, Statistics, or a related field.</li><li>Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.</li><li>Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.</li><li>A proactive and self-motivated individual who can work effectively both independently and as part of a team.</li></ul>

<p>A WIN Mohammed Jalal and sons, a dynamic trading and distribution company, is seeking a meticulous and insightful Sales Analyst to join our team in Manama, Bahrain.</p><p>As a key player in the Bahraini FMCG sector, AWIN is committed to delivering high-quality products and innovative solutions from leading international and regional brands.</p><p>The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.</p><p><b>Responsibilities</b></p><ul><li>Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.</li><li>Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.</li><li>Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.</li><li>Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.</li><li>Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.</li><li>Assist in the development of sales forecasts, annual budgets, and strategic planning processes.</li><li>Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.</li><li>Ensure data integrity and accuracy across all sales reporting systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.</li><li>A bachelor's degree in Business, Economics, Statistics, or a related field.</li><li>Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.</li><li>Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.</li><li>A proactive and self-motivated individual who can work effectively both independently and as part of a team.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a professional and guest-focused Receptionist to join our Front Office team.</p><p>Key Responsibilities</p><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p>Your Team &amp; Working Enviroment: Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges , including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi . Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall , 5 dedicated meeting rooms , and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea &amp; Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries. Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea &amp; spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p><p></p></section>

<p>Make a Difference Join Our Leidos TRICARE Team in Bahrain! Only candidates with U.S. Citizenship can be considered for this role. This requisition is for future openings. Qualified applicants will be contacted and added to a pipeline for future vacancies. Are you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR) , an essential role in supporting active-duty military members and their families. This position offers the chance to make a real impact, develop new skills, and contribute to a mission that matters. As a BSR, you will provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). Your work will help ensure that TRICARE-eligible beneficiaries receive the healthcare services and support they need.</p><p>What You ll Do:</p><ul><li>Verify Benefits &amp; Enrollment: Process enrollments, disenrollments, portability transfers, and more via systems like Defense Online Enrollment System (DOES) and MHS Genesis.</li><li>Primary Care Manager (PCM) Changes: Follow Military Treatment Facility (MTF) guidelines to make individual and batch PCM updates.</li><li>Education &amp; Customer Service: Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over phone.</li><li>Claims Assistance: Provide basic claims status updates and support.</li><li>Conduct Briefings: Lead informational sessions for various events such as in/out processing, maternity, and pre-separation/retirement.</li><li>Data Management: Collect and record daily activities and Other Health Insurance (OHI) info into applicable systems.</li><li>Assess &amp; Escalate Issues: Evaluate the level of assistance needed and refer or escalate complex issues as needed for proper resolution.</li><li>Compliance &amp; Confidentiality: Comply with all HIPAA regulations, maintain confidentiality and proper handling of Protected Health Information (PHI), and complete Leidos and other training courses on time.</li><li>Collaborate &amp; Support: Assist with remote support, train new team members, and other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Basic Qualifications:</p><ul><li>High School diploma or GED, or equivalent years of experience</li><li>U.S. Citizenship</li><li>Eligible to obtain an ID card allowing access to NSA Bahrain</li><li>Eligible to obtain and maintain ADP IT III clearance (Non-Sensitive Position, Tier 1)</li><li>3+ years of customer service experience</li><li>Must meet all country specific requirements</li></ul><p>Essential Skills:</p><ul><li>Fluent in English with strong written and oral communication</li><li>Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)</li><li>Effective at delivering presentations</li><li>Ability to tactfully communicate with others, both in person and on the phone</li><li>Self-starter, able to work independently and with minimal supervision</li><li>Strong organizational, time management, and multitasking abilities</li><li>High attention to detail</li></ul><p>Preferred Qualifications:</p><ul><li>Familiarity with TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis</li><li>Work background in the following areas: U.S. military healthcare delivery system or civilian managed care</li><li>Medical or clinical environment</li><li>MHS Genesis or civilian healthcare systems, medical claims</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Purpose</strong> The <strong>Revenue Assurance &amp; Fraud Control Specialist</strong> is responsible for ensuring the end-to-end completeness, accuracy, and integrity of the company’s revenue streams. This role focuses on safeguarding financial health by identifying leakages, preventing fraud, and optimizing the "quote-to-cash" cycle. You will act as a critical bridge between Finance, IT, and Operations to ensure that every service rendered is accurately captured, billed, and collected.</p><p><strong>Key Accountabilities</strong></p><p><strong>1. Revenue Integrity &amp; Reconciliation</strong></p><ul><li><p><strong>End-to-End Monitoring:</strong> Monitor all stages of revenue generation from Order to Cash.Reconcile data between <strong>CRM, billing systems, NetSuite, and Microsoft Dynamics</strong> to ensure accuracy and completeness. Validate that all active services and contracts are properly billed.</p></li><li><p><strong>Audit &amp; Analysis:</strong> Perform regular reconciliations and gap analyses of revenue streams to ensure consistency between operational data and financial records.</p></li><li><p><strong>Tariff &amp; Contract Validation:</strong> Regularly review published tariffs and customer contracts to ensure they are accurately configured in the billing systems and network elements.</p></li></ul><p><strong>2. Fraud Prevention &amp; Risk Mitigation</strong></p><ul><li><p><strong>Leakage Identification:</strong> Proactively identify, investigate, and remedy potential errors or "leakages" in the revenue cycle and Order to Cash Process.</p></li><li><p><strong>Fraud Control:</strong> Design, implement, and document innovative processes and system enhancements to assess, manage, and prevent fraudulent activities.</p></li><li><p><strong>Root Cause Analysis:</strong> Investigate discrepancies in financial data and transactions to understand root causes; propose and document long-term solutions to prevent recurrence.</p></li></ul><p><strong>3. Process Optimization &amp; System Design</strong></p><ul><li><p><strong>System Integrity:</strong> Perform quality assurance testing on system changes and IT deployments that impact recording, processing, or charging of revenue events.</p></li><li><p><strong>Innovative Solutions:</strong> Design structural and system-based solutions to reduce cycle times, minimize defects, and enhance departmental metrics.</p></li><li><p><strong>Process Mapping:</strong> Document all revenue flows across critical functions and define areas for reactive data interrogation and proactive monitoring.</p></li></ul><p><strong>Requirements</strong></p><p><strong>Education &amp; Experience</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in finance, Accounting, Economics, or a related field from a recognized university.</p></li><li><p><strong>Experience:</strong> Minimum of <strong>7+ years</strong> of proven experience as a Revenue Assurance Analyst or in a similar financial/fraud control role.</p></li><li><p><strong>Industry Knowledge:</strong> Specific experience within <strong>logistics or customs operations</strong> is highly preferred.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p><strong>Financial Expertise:</strong> Strong understanding of financial principles, revenue recognition standards, and billing cycles.</p></li><li><p><strong>Software Proficiency:</strong> Advanced proficiency in <strong>Microsoft Excel</strong> (data modeling, Vlookups, Pivot tables) and experience with <strong>ERP systems</strong>.</p></li><li><p><strong>Analytical Ability:</strong> Skilled in data interrogation and process mapping techniques.</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p><strong>Problem Solving:</strong> Exceptional ability to investigate complex data discrepancies and recommend decisive corrective actions.</p></li><li><p><strong>Communication:</strong> Ability to translate complex financial and technical information into clear, concise insights for non-financial stakeholders.</p></li><li><p><strong>Prioritization:</strong> Strong organizational skills with the ability to manage multiple high-stakes tasks effectively in a fast-paced environment.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<p><br></p><p><strong>About the Role</strong><br>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</p><p><strong>Responsibilities</strong></p><ul><li>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</li><li>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</li><li>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</li><li>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</li><li>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</li><li>Develop business cases, ROI models, and value propositions for proposed solutions.</li><li>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</li><li>Build and maintain strong relationships with customers, partners, and technology vendors.</li><li>Support pricing, licensing, solution sizing, and commercial proposal preparation.</li><li>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</li><li>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</li><li>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</li><li>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</li><li>Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</li><li>Strong presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong commercial awareness and business acumen.</li><li>Excellent analytical, problem-solving, and project coordination skills.</li><li>Ability to manage multiple opportunities in a fast-paced environment.</li><li>Presales &amp; Solution Consulting</li><li>Customer Experience (CX) Knowledge</li><li>AI &amp; Automation Awareness</li><li>Proposal &amp; Tender Management</li><li>Business Development</li><li>Executive Presentation Skills</li><li>Stakeholder Management</li><li>Commercial &amp; Financial Awareness</li><li>Market &amp; Competitive Analysis</li><li>Partner &amp; Vendor Management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</li><li>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.</li><li>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</li><li>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</li><li>Experience in customer engagement and executive-level presentations</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for Developer - IB/MB (Outsystems) for our Bahrain operations with the following skillsets and terms &amp; conditions:</p><p>Years of Experience 4 - 6 years</p><p>Qualification: BA Computer Science</p><p>Technology Tools Required : Outsystems, MS SQL, HTML, CSS, Reactive</p><p>Professional Certifications Required : Outsystems</p><p>Experience Required:</p><ul><li>Knowledge of application development using Outsystems Technologies for both Web and Mobile and SDLC.</li><li>Knowledge of CSS and HTML.</li><li>Knowledge of working in Javascript and jQuery.</li><li>Knowledge of working in Database.</li><li>Knowledge in basic Networking concepts.</li><li>Knowledge in building banking applications.</li><li>Knowledge in Outsytstems LifeTime DevOps Tools.</li><li>Knowledge in XML &amp; JSON</li><li>Knowledge in SoapUI, Postman and WebService development.</li><li>Must have Banking / Financial Services experience.</li></ul><p>Job Responsibility:</p><ul><li>Outsystems mobile development</li><li>Outsystems traditional web development.</li><li>Outsystems Reactive web development.</li><li>Using LifeTime for applications deployment in Outsystems DevOps.</li><li>Development of user interfaces using CSS, Jquery and Javascript.</li><li>Outsystems RestFull API integration and development.</li><li>Outsystems Soap API integration and development.</li><li>Database SQL development and integration.</li><li>Review technical service request and technical / business changes raised by business/ information security.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Knowledge of application development using Outsystems Technologies for both Web and Mobile and SDLC.</li><li>Knowledge of CSS and HTML.</li><li>Knowledge of working in Javascript and jQuery.</li><li>Knowledge of working in Database.</li><li>Knowledge in basic Networking concepts.</li><li>Knowledge in building banking applications.</li><li>Knowledge in Outsytstems LifeTime DevOps Tools.</li><li>Knowledge in XML &amp; JSON</li><li>Knowledge in SoapUI, Postman and WebService development.</li><li>Must have Banking / Financial Services experience.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition. This is a temporary, project-based consultancy position.</p><p><b>What We Need From You</b></p><ul><li>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</li><li>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</li><li>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</li><li>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</li><li>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</li><li>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</li><li>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</li><li>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</li><li>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</li><li>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</li><li>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</li><li>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</li><li>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</li><li>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</li><li>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</li><li>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</li><li>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</li><li>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</li><li>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</li></ul><p><b>Education and Experience</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</li><li>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</li><li>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</li><li>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</li></ul><p>Skills and Knowledge</p><ul><li>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</li><li>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</li><li>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</li><li>Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</li><li>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<p><h4>Bank overview</h4> <p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p> <p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p> <p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p> <p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p> <h4>Responsibilities of the role</h4> <p>The job holder will be responsible for:</p> <h4>Strategy and governance</h4> <ul> <li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li> <li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li> <li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li> <li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li> <li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li> </ul> <h4>Application ecosystem management</h4> <ul> <li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li> <li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li> <li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li> <li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li> <li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li> </ul> <h4>Collaboration and stakeholder management</h4> <ul> <li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li> <li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li> <li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li> <li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li> <li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li> </ul> <h4>Leadership and people management</h4> <ul> <li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li> <li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li> <li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li> <li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li> <li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li> </ul> <h4>Areas of knowledge, qualification and experience</h4> <ul> <li>20+ years of technology, digital or application support experience.</li> <li>10+ years in a managerial and leadership role (mandatory).</li> <li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li> <li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li> <li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li> <li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li> <li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li> <li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li> <li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li> <li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li> <li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li> <li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li> <li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li> <li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li> <li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li> <li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li> <li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li> <li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li> <li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li> <li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li> <li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li> </ul></p><p></p>

<p>Managing the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and by developing analytical reports and dashboards. Improve operational efficiency by identifying future trends based on past performance. Work closely with local and regional stakeholders to define, design and develop analytic solutions to improve optimization and mitigate risks.</p><p>What s On Your Plate?</p><p>Reporting and monitoring of KPIs and performance SLAs to maintain operational excellence. Analysing and deriving insights from large, complex sets of data. Identify and solve logistics performance related problems utilizing these insights. Proactively suggest areas for improvements to deliver optimal performance to logistics and other functions in the business. Use data, statistical models and research to detect trends and make predictions of the future based on insights gained Create and enhance data visualization and analytical tools to support business goals. Manage the implementation of Performance Management projects including post implementation support.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree, preferably in Information Systems or STEM</li><li>Proficiency with SQL is preferred +5 years experience, analytical roles in tech start-ups and/or in pricing highly preferred</li><li>Strong interpersonal and communication skills (written and verbal)</li><li>Very strong analytical skills and problem-solving with complex data sets</li><li>Strong research, presentation, and analytical skills</li><li>Strong business acumen, and statistics knowledge.</li><li>Highly computer literacy with proficiency in the use of Google suite or MOffice (Sheets/Excel &amp; Slides/ PowerPoint)</li><li>An individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul>

<p><strong>Role Summary:</strong> Managing the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and by developing analytical reports and dashboards. Improve operational efficiency by identifying future trends based on past performance. Work closely with local and regional stakeholders to define, design and develop analytic solutions to improve optimization and mitigate risks.</p><p><strong>What s On Your Plate?</strong></p><ul><li>Reporting and monitoring of KPIs and performance SLAs to maintain operational excellence.</li><li>Analysing and deriving insights from large, complex sets of data.</li><li>Identify and solve logistics performance related problems utilizing these insights.</li><li>Proactively suggest areas for improvements to deliver optimal performance to logistics and other functions in the business.</li><li>Use data, statistical models and research to detect trends and make predictions of the future based on insights gained</li><li>Create and enhance data visualization and analytical tools to support business goals.</li><li>Manage the implementation of Performance Management projects including post implementation support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What Did We Order?</strong></p><ul><li>Bachelor's Degree, preferably in Information Systems or STEM</li><li>Proficiency with SQL is preferred +5 years experience, analytical roles in tech start-ups and/or in pricing highly preferred</li><li>Strong interpersonal and communication skills (written and verbal)</li><li>Very strong analytical skills and problem-solving with complex data sets</li><li>Strong research, presentation, and analytical skills</li><li>Strong business acumen, and statistics knowledge.</li><li>Highly computer literacy with proficiency in the use of Google suite or MOffice (Sheets/Excel &amp; Slides/ PowerPoint)</li><li>An individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Sofitel Bahrain Zallaq Thalassa Sea & Spa is looking for a skilled and versatile accommodation / handyman technician to maintain our Heartist accommodation to the highest standards. If you have hands-on experience in building maintenance and enjoy working in a dynamic hospitality environment, we invite you to join our team.</p> <h4>Key responsibilities:</h4> <ul> <li>Carry out preventive and corrective maintenance in Heartist accommodation.</li> <li>Perform repairs related to air conditioning (AC), electrical systems, plumbing, carpentry, painting, and general building maintenance.</li> <li>Inspect accommodation facilities regularly to identify and resolve maintenance issues.</li> <li>Troubleshoot and repair faults efficiently while ensuring minimal disruption.</li> <li>Respond promptly to maintenance requests and emergency repairs.</li> <li>Ensure all maintenance work complies with health, safety, and company standards.</li> <li>Maintain tools, equipment, and accurate maintenance records.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 2 years of experience in building maintenance, preferably in hotels, staff accommodation, or residential facilities.</li> <li>Good working knowledge of air conditioning (AC) systems, electrical works, and plumbing.</li> <li>Experience in general handyman tasks such as carpentry, painting, and minor repairs.</li> <li>Ability to work independently and prioritize maintenance requests effectively.</li> <li>Basic English communication skills.</li> <li>A positive attitude, strong problem-solving skills, and a commitment to quality.</li> </ul> <h4>Additional information</h4> <p><strong>Your team & working environment:</strong><br> Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Sofitel Bahrain Zallaq Thalassa Sea & Spa is looking for a skilled and versatile accommodation handyman - technician to maintain our Heartist accommodation to the highest standards. If you have hands-on experience in building maintenance and enjoy working in a dynamic hospitality environment, we invite you to join our team.</p> <h4>Key responsibilities:</h4> <ul> <li>Carry out preventive and corrective maintenance in Heartist accommodation.</li> <li>Perform repairs related to air conditioning (AC), electrical systems, plumbing, carpentry, painting, and general building maintenance.</li> <li>Inspect accommodation facilities regularly to identify and resolve maintenance issues.</li> <li>Troubleshoot and repair faults efficiently while ensuring minimal disruption.</li> <li>Respond promptly to maintenance requests and emergency repairs.</li> <li>Ensure all maintenance work complies with health, safety, and company standards.</li> <li>Maintain tools, equipment, and accurate maintenance records.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 2 years of experience in building maintenance, preferably in hotels, staff accommodation, or residential facilities.</li> <li>Good working knowledge of air conditioning (AC) systems, electrical works, and plumbing.</li> <li>Experience in general handyman tasks such as carpentry, painting, and minor repairs.</li> <li>Ability to work independently and prioritize maintenance requests effectively.</li> <li>Basic English communication skills.</li> <li>A positive attitude, strong problem-solving skills, and a commitment to quality.</li> </ul> <h4>Additional information</h4> <p><strong>Your team & working environment:</strong><br> Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Automation Engineer is responsible for designing, implementing, maintaining, and optimizing industrial automation and control systems to ensure reliable, safe, and efficient manufacturing operations. The role focuses on improving equipment performance, reducing downtime, supporting digital transformation initiatives, and enhancing production efficiency through automation technologies.</p><p>The Automation Engineer collaborates closely with Production, Maintenance, Engineering, and IT teams to support plant operations, troubleshoot control systems, and implement continuous improvement initiatives.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Automation &amp; Control Systems</strong></p><ul><li><p>Design, develop, implement, and maintain industrial automation systems.</p></li><li><p>Program, configure, and troubleshoot PLC, HMI, SCADA, and DCS systems.</p></li><li><p>Ensure automation systems operate efficiently and reliably.</p></li><li><p>Modify and optimize control logic to improve production performance.</p></li><li><p>Support commissioning and start-up of new equipment and production lines.</p></li><li><p>Develop automation solutions to improve manufacturing efficiency.</p></li></ul><p><strong>2. Equipment Reliability</strong></p><ul><li><p>Diagnose and resolve automation-related equipment failures.</p></li><li><p>Analyze recurring control system issues and implement permanent corrective actions.</p></li><li><p>Support preventive and predictive maintenance programs for automation equipment.</p></li><li><p>Ensure maximum availability of automation and control systems.</p></li><li><p>Monitor system performance and recommend reliability improvements.</p></li></ul><p><strong>3. Production Support</strong></p><ul><li><p>Provide technical support to Production during equipment breakdowns.</p></li><li><p>Reduce machine downtime by rapidly troubleshooting automation issues.</p></li><li><p>Support process optimization initiatives.</p></li><li><p>Improve machine cycle times and production efficiency.</p></li><li><p>Assist in equipment upgrades and modernization projects.</p></li></ul><p><strong>4. PLC Programming &amp; Industrial Control</strong></p><ul><li><p>Develop and modify PLC programs.</p></li><li><p>Configure Human Machine Interface (HMI) systems.</p></li><li><p>Support SCADA system maintenance and enhancements.</p></li><li><p>Maintain industrial communication networks including Ethernet/IP, Profibus, Profinet, Modbus, DeviceNet, and other industrial protocols.</p></li><li><p>Support servo drives, VFDs, motion control systems, and industrial robotics where applicable.</p></li></ul><p><strong>5. Electrical &amp; Instrumentation</strong></p><ul><li><p>Support troubleshooting of industrial electrical systems.</p></li><li><p>Maintain industrial instrumentation including sensors, transmitters, encoders, and actuators.</p></li><li><p>Calibrate instrumentation when required.</p></li><li><p>Support electrical control panel design and modifications.</p></li><li><p>Ensure compliance with electrical standards and safety requirements.</p></li></ul><p><strong>6. Continuous Improvement</strong></p><ul><li><p>Identify opportunities to automate manual processes.</p></li><li><p>Lead continuous improvement initiatives related to automation and manufacturing efficiency.</p></li><li><p>Improve Overall Equipment Effectiveness (OEE).</p></li><li><p>Support Lean Manufacturing, TPM, and Industry 4.0 initiatives.</p></li><li><p>Recommend technology upgrades to improve plant performance.</p></li></ul><p><strong>7. Project Management</strong></p><ul><li><p>Participate in automation and engineering projects.</p></li><li><p>Support installation and commissioning of new machinery.</p></li><li><p>Coordinate with suppliers, contractors, and equipment manufacturers.</p></li><li><p>Ensure projects are completed safely, on time, and within budget.</p></li><li><p>Prepare technical documentation for automation projects.</p></li></ul><p><strong>8. Documentation &amp; Reporting</strong></p><ul><li><p>Develop and maintain automation documentation.</p></li><li><p>Update PLC backups and system configurations.</p></li><li><p>Prepare technical reports and troubleshooting documentation.</p></li><li><p>Maintain accurate records of system modifications and software revisions.</p></li><li><p>Develop standard operating procedures related to automation systems.</p></li></ul><p><strong>9. Health, Safety &amp; Compliance</strong></p><ul><li><p>Ensure compliance with company safety procedures.</p></li><li><p>Follow electrical safety and Lock-Out/Tag-Out (LOTO) procedures.</p></li><li><p>Support HSE initiatives across the manufacturing facility.</p></li><li><p>Ensure compliance with applicable engineering standards and company policies.</p></li><li><p>Participate in internal and external audits.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Electrical Engineering, Automation Engineering, Mechatronics Engineering, Electronics Engineering, Instrumentation Engineering, or a related discipline.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>5–8 years</strong> of experience in industrial automation within a manufacturing environment.</p></li><li><p>Experience in cable manufacturing, metals, aluminium, heavy industry, or continuous-process manufacturing is preferred.</p></li><li><p>Hands-on experience with industrial automation systems and production machinery.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>PLC Programming (Siemens, Allen Bradley, Schneider, Mitsubishi, Omron, etc.)</p></li><li><p>SCADA Systems</p></li><li><p>HMI Development</p></li><li><p>DCS Systems</p></li><li><p>Industrial Networking</p></li><li><p>Variable Frequency Drives (VFDs)</p></li><li><p>Servo Motors &amp; Motion Control</p></li><li><p>Industrial Robotics (preferred)</p></li><li><p>Instrumentation &amp; Control</p></li><li><p>Electrical Troubleshooting</p></li><li><p>AutoCAD Electrical (preferred)</p></li><li><p>ERP Systems (Oracle, SAP, etc.) – an advantage</p></li><li><p>Microsoft Office Suite</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Technical Competencies</strong></p><ul><li><p>Automation Engineering</p></li><li><p>Industrial Control Systems</p></li><li><p>PLC Programming</p></li><li><p>Process Optimization</p></li><li><p>Root Cause Analysis</p></li><li><p>Preventive &amp; Predictive Maintenance</p></li><li><p>Electrical &amp; Instrumentation Systems</p></li><li><p>Continuous Improvement</p></li><li><p>Manufacturing Operations</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Problem Solving</p></li><li><p>Analytical Thinking</p></li><li><p>Communication Skills</p></li><li><p>Teamwork</p></li><li><p>Time Management</p></li><li><p>Adaptability</p></li><li><p>Attention to Detail</p></li><li><p>Initiative</p></li><li><p>Results-Oriented</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Automation System Availability</p></li><li><p>Equipment Downtime Reduction</p></li><li><p>Mean Time to Repair (MTTR)</p></li><li><p>Mean Time Between Failures (MTBF)</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Preventive Maintenance Compliance</p></li><li><p>Automation Project Completion</p></li><li><p>Process Improvement Savings</p></li><li><p>Production Efficiency Improvement</p></li><li><p>Safety Compliance</p></li></ul><p><strong>Preferred Candidate Profile</strong></p><ul><li><p>Experience in <strong>manufacturing, cable manufacturing, metals, aluminium, or heavy industrial environments</strong>.</p></li><li><p>Strong knowledge of <strong>PLC, SCADA, HMI, industrial networking, instrumentation, and electrical control systems</strong>.</p></li><li><p>Experience supporting <strong>continuous production environments</strong> and automation upgrades.</p></li></ul><p>Familiarity with <strong>Lean Manufacturing, TPM, Industry 4.0, and digital transformation initiatives</strong> is highly desirable.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<p><strong>MINIMUM QUALIFICATIONS & EXPERIENCE</strong></p><br><ul><li><p>10 years in marine operations, shipping logistics, or offshore construction, oil & gas,&nbsp; with at least 4 years in managerial capacity.</p></li><li><p>Certified Internal Auditor (CIA) along with supplementary credentials like ISO 9001 Lead Auditor, Certified Information Systems Auditor (CISA), or ISM Internal Auditor.</p></li><li><p>Bachelor’s degree in accounting, Finance, Marine Engineering, or Maritime Studies.</p></li></ul><p><strong>REQUIRED SKILLS</strong></p><ul><li><p>Communication and Relationship Management. In a client-centric field like internal audit, being able to communicate effectively is essential.</p></li><li><p>Critical and Strategic Thinking.</p></li><li><p>Adaptability.</p></li><li><p>Continuous Learning.</p></li><li><p>Time Management.</p></li><li><p>Attention to Detail.</p></li><li><p>Ethical Integrity.</p></li><li><p>Related Insights</p></li><li><p>Trustworthy, honest & keeps confidentiality.</p></li><li><p>Ability to analyze and interpret financial data and assess companies’ performance.</p></li></ul><p><strong>JOB SUMMARY</strong></p><p>Evaluate and improve the effectiveness of risk management, project controls, and governance specific to heavy maritime repair, conversion, and engineering operations, plans and leads risk-based operational, financial, and compliance audits. Key duties include evaluating dry-docking project controls, managing shipyard safety and environmental standards, and assessing subcontractor management.&nbsp;</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><ul><li><p><strong>Risk Management & Controls</strong>: Develop the annual internal audit plan, test internal financial controls, and track corrective actions</p></li><li><p><strong>HSE & Compliance Oversight</strong>: Assess adherence to marine environmental regulations, ISO standards, and shipyard safety protocols</p></li><li><p><strong>Subcontractor & Procurement Review</strong>: Audit vendor selection, third-party contractor performance, and purchasing workflows for specialized marine equipment</p></li><li><p><strong>Project & Operations Auditing</strong>: Review ship repair project estimating, contract variations, milestone billings, and material usage/scrap management.</p></li><li><p><strong>Audit Execution:</strong> Lead end-to-end audit engagements, from annual planning and fieldwork to detailed reporting for senior management and the Board Audit Committee.</p></li><li><p><strong>Risk Assessment & Mitigation:</strong> Identify operational, financial, and safety vulnerabilities across fleet management, offshore construction, or logistics.</p></li><li><p><strong>Skills</strong>: Strong knowledge of risk-based auditing, data analytics tools, and technical report writing</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>.</p>