Information Systems Jobs in Bahrain
1188 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p><b>Come and join our Application Development team in Bahrain!</b></p><br><p><b><i><span>Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.</span></i></b></p><br><p>Are you a tech savvy who is looking for the right opportunity to start your tech career in the heart of a global financial institution? Then bring your knowledge and passion to join our Application Development teams in Bahrain!</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p>The Application Development Intern is a 6-month program that provides you with the knowledge and exposure to take the first steps towards a long-term technology career. The intern receives real-world work, and is expected to add value to their teams during their time at Citi.<br></p><br><p><b>What you’ll do:</b></p><br><ul><li><p>Applies a fundamental understanding of current programming, multi-threading, and familiarity with basic concepts of relational databases as well as working knowledge of either Java or C# to design and build technology software solutions to meet business requirements.</p><br></li><li><p>Swiftly troubleshoot problems and provide solutions to front-line businesses in a dynamic and fast-paced environment by utilizing an understanding of the capital markets and your technical skills.</p><br></li><li><p>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><br></li></ul><p><b>What we’ll need from you:</b></p><br><ul><li><p>Bachelor’s degree in Computer Science; Computer Engineering; Management Information Systems; or other relevant degree;</p><br></li><li><p>A dedication to learning and a true passion for technology and business</p><br></li><li><p>Commitment to personal growth and career development; a desire to learn; and success in team environments</p><br></li><li><p>Consistently demonstrates clear and concise written and verbal communication skills</p><br></li><li><p>Desire to develop a deep understanding of the financial industry</p><br></li><li><p>Commitment to integrity ethical decision-making</p><br></li></ul><p><b>What we can offer you:</b></p><br><p>By joining this program at Citi Bahrain, you will not only be part of a financial institution that provides you with a world-class learning opportunity and global exposure, but also a casual workplace with a hybrid working model (up to 2 days working at home per week).</p><br><p>Alongside that, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. </p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. </b></p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Management Development Programs<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Intern<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<p>A diversified Bahraini group with a portfolio that includes leading F&B and entertainment ventures is seeking a highly skilled F&B Supply Chain Manager. The ideal candidate will have strong experience in F&B procurement, inventory management, logistics, supplier management, and cost control, with the ability to manage an efficient end-to-end supply chain across multiple restaurant brands and locations. This role is responsible for overseeing and optimizing the end-to-end supply chain for F&B operations, ensuring efficient procurement, inventory management, logistics, and distribution to support business growth and profitability.
Supply Chain Strategy & Operations
• Manage end-to-end supply chain operations, including procurement, demand planning, inventory management, warehousing, and distribution across multiple restaurant brands and locations.
• Develop and execute strategies to optimize efficiency, minimize costs, and ensure on-time product delivery.
• Establish and monitor supply chain KPIs to drive continuous improvement and performance measurement.
Procurement & Supplier Management
• Identify, evaluate, and manage relationships with local and international suppliers to secure high-quality products, ingredients, and packaging at optimal costs.
• Lead supplier negotiations on pricing, payment terms, and delivery schedules to maximize profitability while maintaining quality standards.
• Ensure all procured goods comply with Bahrain's health, safety, and food regulations.
• Maintain strong communication and information flow with internal departments and external suppliers.
Inventory & Demand Planning
• Establish collaborative demand plans based on trend analysis, historical data, and sales forecasts.
• Monitor and optimize inventory levels to prevent stockouts and minimize waste across multiple locations.
• Manage logistics and import processes, ensuring timely and cost-effective delivery of goods.
• Conduct regular assessments of aging stock and manage the shelf life of F&B products, providing feedback to sales and operations teams.
Cost Control & Reporting
• Monitor and control supply chain costs, including procurement, logistics, and warehousing expenses.
• Prepare and present regular supply chain performance reports, cost analysis, and strategic recommendations to senior management.
• Ensure full compliance with all relevant regulations, quality standards, and internal policies.
• Collaborate with finance and operations teams to align on budgets, financial objectives, and cost discipline.</p><p>• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Proven supply chain or procurement experience, preferably within the F&B or hospitality sector.
• Minimum 5–7 years of experience in a supply chain management role within the Food & Beverage industry.
• Strong experience in F&B procurement, inventory management, logistics, supplier management, and cost control.
• Experience managing inventory, logistics, and import processes.
• Strong understanding of the local Bahraini and international F&B supply chain landscape and vendors.
• Experience with ERP systems and supply chain management software (e.g., SAP, Oracle) is an advantage.
• Strong supplier negotiation and cost-management skills.
• Strong analytical, planning, and leadership capabilities.
• Excellent communication and stakeholder management abilities.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Results-oriented mindset with a focus on cost efficiency and operational excellence.
• Ability to manage an efficient end-to-end supply chain across multiple restaurant brands and locations.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<strong>About the Role</strong>
<p>We are looking for an experienced Affiliate Relationship Manager (ARM) to manage and grow long-term relationships with key affiliates and channel partners across global markets.</p>
<p>This role is not focused on cold acquisition or aggressive business development. Instead, the ARM acts as a strategic partner manager responsible for affiliate retention, revenue growth, relationship stability, and risk awareness.</p>
<p>The ideal candidate understands the crypto/FX affiliate ecosystem deeply, is highly relationship-oriented, commercially sensitive, and capable of balancing growth with compliance and platform interests.</p>
</div> <div> <div><b> Responsibilities </b><div> <div>
<ul>
<li>
<p>Manage and maintain relationships with existing affiliates, KOLs, trading communities, and strategic partners</p>
</li>
<li>
<p>Drive affiliate performance growth across user acquisition, trading volume, retention, and revenue contribution</p>
</li>
<li>
<p>Monitor affiliate performance metrics and identify abnormal behaviors, risks, or growth opportunities</p>
</li>
<li>
<p>Handle affiliate concerns professionally, including commission disputes, competitor poaching, and operational escalations</p>
</li>
<li>
<p>Collaborate with internal teams including Marketing, Product, Operations, Risk, Compliance, and Legal</p>
</li>
<li>
<p>Design and execute joint campaigns, incentive programs, and partnership initiatives with affiliates</p>
</li>
<li>
<p>Analyze affiliate ROI, trading behaviors, and lifecycle performance to improve overall ecosystem efficiency</p>
</li>
<li>
<p>Identify and prevent potential risks such as wash trading, arbitrage abuse, multi-accounting, or non-compliant traffic sources</p>
</li>
<li>
<p>Maintain strong market awareness of competitor affiliate programs, commission structures, and industry trends</p>
</li>
<li>
<p>Support affiliate onboarding, due diligence, and long-term relationship development</p>
</li>
</ul> </div> </div> </div> </div> <div> <div> Requirements <div> <div> <div>
<strong>Industry Experience</strong>
<ul>
<li>
<p>Experience in Crypto, FX, CFD, Trading Platforms, or related financial industries</p>
</li>
<li>
<p>Familiar with exchange affiliate ecosystems, commission structures, and rebate mechanisms</p>
</li>
<li>
<p>Experience in Affiliate Marketing, Key Account Management (KAM), or B2B partnership management</p>
</li>
<li>
<p>Strong understanding of affiliate lifecycle management and partner incentive systems</p>
</li>
</ul>
<strong>Core Competencies</strong>
<ul>
<li>
<p>Strong relationship management and stakeholder communication skills</p>
</li>
<li>
<p>Ability to handle sensitive partner situations with maturity and professionalism</p>
</li>
<li>
<p>Good analytical skills with the ability to interpret trading volume, retention, ROI, and behavioral trends</p>
</li>
<li>
<p>Commercial negotiation capability for exclusive partnerships, tiered commissions, and co-marketing campaigns</p>
</li>
<li>
<p>Strong risk awareness regarding affiliate abuse, compliance concerns, and suspicious trading activities</p>
</li>
<li>
<p>Cross-cultural communication skills; experience managing LATAM, MENA, SEA, or global markets is preferred</p>
</li>
</ul>
<strong>Personality & Mindset</strong>
<ul>
<li>
<p>Patient, stable, and long-term relationship oriented</p>
</li>
<li>
<p>Strong service mindset and partnership mentality</p>
</li>
<li>
<p>High emotional intelligence and strong interpersonal sensitivity</p>
</li>
<li>
<p>Able to detect early signals of affiliate churn, competitor engagement, or business decline</p>
</li>
<li>
<p>Self-driven, detail-oriented, and capable of working in a fast-paced environment</p>
</li>
</ul>
<strong>Nice to Have</strong>
<ul>
<li>
<p>Trading or quantitative trading background</p>
</li>
<li>
<p>Experience in compliance, risk control, or partner due diligence</p>
</li>
<li>
<p>Experience managing online communities or affiliate ecosystems</p>
</li>
<li>
<p>Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.</p>
</li>
</ul>
</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong>Key accountabilities:</strong> <p></p>
<ul>
<li>Assist the Head of the section in preparing and evaluating current policies, roadmap and plans to propose changes, if necessary, to further promote payments and financial market infrastructures (FMIs), and ensure their safety, efficiency, and soundness.</li>
<li>Coordinate, organize and carryout the tasks relating to studying and analysing the developments in the payments and FMIs.</li>
<li>Organize and conduct analytical work, studies, research, consultation papers, surveys and specific assessments to: (i) evaluate risks & inefficiencies; (ii) evaluate existing regulatory requirements; (iii) recommend corrective measures; and (iv) propose the regulatory requirements in the form of regulations, directives, rules, circulars, or instructions (including amendments).</li>
<li>Regularly collecting and tabulating data and maintaining the database in a confidential manner.</li>
<li>Monitor operations of FMIs and the major operational incidents reporting, classifications, and assessments of the operators and participants of the payment systems, to identify noncompliance with the directives/regulations and propose remedial measures and/or policy updates and amendments.</li>
<li>Draft directives, circulars, regulations, and other legislative documents, and review such documents (when necessary).</li>
<li>Draft reports, letters, press releases to increase awareness among the stakeholders and the public.</li>
<li>Ensure alignment of payments and FMIs with the best international practices and standards, such as Principles for Financial Market Infrastructure (PFMI).</li>
<li>Propose recommendations to implement and comply with the PFMI & other standards adopted by the CBB.</li>
<li>Coordinate, supervise and carry out the work relating to the collection and maintenance of the database on FMIs, in accordance with the BIS Redbook format & definitions, and publish the data & information (where necessary).</li>
<li>Assess proposals of the implementation and development of FMIs and payment projects and enhancements against the relevant CBB regulatory requirements and international standards (such as PFMIs); and propose, recommend desired specifications and functions of the FMIs.</li>
<li>Closely monitor and follow-up on the work progress relating to implementation and development of FMIs and payment projects and enhancements ensuring timely and high-quality delivery; propose the required regulatory requirements by way of conditions, regulations, and directives; and review operating rules of FMI.</li>
<li> Effectively participate in working committees and make necessary arrangements (including arranging meetings, preparing documents, minutes etc.) to assist the Head-Payment System Policy to maintain a close dialogue with the FMI owners, operators, and participants.</li>
<li>Effectively participate (or lead) in technical committees appointed by the CBB, enabling the CBB to carry out its role relating to the policy and development of the FMIs.</li>
<li>Cooperate with the relevant officials of the central banks and monetary authorities of the GCC and AMF in implementing collective actions to promote the development of regional and cross-border FMIs and further enhancing regulatory cooperation including surveys.</li>
<li>Deliver clear, accurate, and timely ad hoc analytical presentations to senior management and committees, enabling well informed decisions even under tight deadlines.</li>
</ul>
<p> <strong>Minimum Qualification:</strong> </p>
<p>Bachelor s or master s degree in Banking/Finance/Economics/Data Science/MIS or equivalent. Professional certifications in project management are appreciated.</p>
<p> </p>
<p> <strong>Minimum Experience:</strong> </p>
<p>5-7 years in relevant field</p>
<div> <div><br></div></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster.<br> As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.<br> Why This Role Matters We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.<br> Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster.<br> The technology is only one part of the challenge.<br> The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.<br> As a Senior Product Designer, you'll help define what that future looks like.<br> You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background.<br> Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.<br> This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.<br> What You'll DoDesign experiences that make AI feel trustworthy You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene.<br> Success means customers feel empowered by AI rather than uncertain about it.<br> Turn complex problems into intuitive workflows Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control.<br> You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.<br> Raise the quality bar across the product You'll contribute polished, thoughtful design work that improves the overall quality of the platform.<br> From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.<br> Help customers adopt AI faster The best AI capabilities create no value if users don't trust them enough to use them.<br> You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.<br> Design for Arabic-first enterprise users You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.<br> Build systems, not just screens You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.<br> We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.<br> Use research to inform decisions You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior.<br> We care about evidence and outcomes more than opinions.<br> Elevate the people around you We believe great design teams improve together.<br> You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.<br> The Challenges You'll Tackle Some of the questions you'll be helping us answer include: How do users remain in control when AI can act independently?<br> When should an AI agent ask for approval versus acting autonomously?<br> How do we communicate uncertainty, confidence, and reasoning without overwhelming users?<br> How do we design graceful recovery experiences when AI gets things wrong?<br> How do we reduce cognitive load instead of simply moving it elsewhere?<br> How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?<br> How do we create AI experiences that feel equally natural in Arabic and English?<br> These are not solved problems.<br> You'll help define the answers.<br> Who You Are You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.<br> You likely bring: 5+ years of experience designing B2B SaaS or enterprise software products.<br> A portfolio that demonstrates strong product thinking, not just attractive interfaces.<br> We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.<br> Strong UX and interaction design skills.<br> You naturally think through workflows, states, edge cases, and user behavior.<br> Excellent visual design craft.<br> You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.<br> Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.<br> Experience conducting or contributing meaningfully to user research and usability testing.<br> The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.<br> Comfort operating in ambiguity.<br> You can take loosely defined challenges and create clarity, structure, and momentum.<br> Strong communication skills.<br> You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.<br> Beyond experience, you'll thrive here if: You're curious and continuously learning.<br> You seek feedback and give it constructively.<br> You care more about solving customer problems than protecting your ideas.<br> You're comfortable taking ownership and moving work forward without waiting for perfect instructions.<br> You enjoy collaborating with people who challenge your thinking and raise your standards.<br> You measure success by the impact your work creates, not just the volume of work produced.<br> Bonus Points While not required, we'd be particularly excited if you have experience with: AI products, copilots, agents, or autonomous systems.<br> Designing experiences that communicate AI confidence, reasoning, and uncertainty.<br> RTL and Arabic-first product design.<br> Design systems and platform-scale design thinking.<br> Responsible AI, explainability, or AI ethics principles.<br> SaaS businesses serving enterprise customers in the Middle East.<br> What You Can Expect From Us At Lucidya, designers are not here to make screens look better after decisions have already been made.<br> You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.<br> You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.<br> What the Hiring Process Will Look Like 1.<br> Introductory Conversation 2.<br> Hiring Manager Interview 3.<br> Practical Design Exercise - Case study A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.<br> 4. Final Conversations 5.<br> Culture Fit / Offer Stage</span> </div>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met</strong></p>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists Executive Chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<p><strong>Leading kitchen operations</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<p><strong>Maintaining culinary goals</strong></p>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Analyst – Resource Planning and Scheduling of Projects provides essential support to the Project Management Office (PMO) and project delivery teams by managing and analysing resource allocation, capacity utilization, and project scheduling. This role ensures optimal distribution of human resources, accurate planning of workload across projects, and timely updates of schedule data. The Analyst supports project managers by integrating scheduling and resource planning processes to improve decision-making, forecasting accuracy, and operational efficiency</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p><span><strong>Schedule Development</strong></span><br><span>- Assist in developing and maintaining detailed project schedules using standardized tools </span><br><span>- Input baseline schedules, update progress, and incorporate changes approved through formal change control processes. </span><br><span>- Support the integration of project milestones across multiple teams or sub-projects. </span><br><span>- Coordinate with Project Managers to ensure schedules reflect realistic timelines and resource availability. </span><br><span><strong>Resource Planning</strong></span><br><span>- Assist in preparing and maintaining resource demand and capacity plans across all active and upcoming projects. </span><br><span>- Track resource assignments, utilization rates, and availability. </span><br><span>- Gather input from functional leads and project managers to update and validate resource forecasts. </span><br><span>- Identify potential resource bottlenecks or underutilization and escalate for resolution. </span><br><span>- Maintain up-to-date resource allocation data in designated systems or spreadsheets. </span><br> </p><br><p><span><strong>Schedule Monitoring and Control</strong></span><br><span>- Track project progress against the baseline plan and update actuals regularly. </span><br><span>- Identify delays, critical path changes, and potential risks to timelines. </span><br><span>- Prepare schedule variance analysis reports for escalation to the project management team. </span><br><span>- Maintain records of updated schedules, version histories, and relevant approvals. </span></p><br><p><span><strong>Planning and Forecasting</strong></span><br><span>- Support the preparation and maintenance of project forecasts (time, cost, and resources). </span><br><span>- Coordinate with resource managers to track availability and assignment across projects. </span><br><span>- Identify scheduling conflicts and resource bottlenecks and escalate them for resolution. </span><br><span>- Assist in preparing “what-if” scenarios to support decision-making. </span><br> </p><br><p><span><strong>Project Manager (PM) and PMO Support</strong></span><br><span>- Assist PMs in preparing project timelines, progress slides, and look-ahead schedules. </span><br><span>- Support planning workshops, milestone reviews, and rescheduling sessions. </span><br><span>- Help maintain project registers related to dependencies, milestones, and deliverables. </span><br><span>- Track agreed actions and ensure timely follow-up with task owners. </span><br> </p><br><p><span><strong>Reporting</strong></span><br><span>- Maintain dashboards and periodic reports on resource utilization, schedule adherence, and capacity trends. </span><br><span>- Consolidate updates from Project Managers for management reporting. </span><br><span>- Highlight resource risks, scheduling conflicts, and forecast gaps. </span><br><span>- Ensure accurate data entry and timely updates in PMO tools to maintain data integrity. </span><br><span>- Support management review sessions by providing data insights and visual summaries. </span></p><br><p><span><strong>Tools and Data Management</strong></span><br><span>- Maintain schedule data within project management tools (e.g., Primavera, MS Project, Clarity, or Jira). </span><br><span>- Support data validation, accuracy checks, and updates within tools. </span><br><span>- Generate standard and ad-hoc reports for PMs, PMO, and other stakeholders. </span><br><span>- Provide first-level tool support and guidance to project users. </span></p><br><p><span><strong>Knowledge Skills and Experience:</strong></span></p><br><p><span><strong>Knowledge:</strong></span></p><br><ul><li><span>Strong understanding of resource capacity planning, workload management, and project scheduling principles. </span></li><li><span>Familiarity with project management methodologies (e.g., PMI, PRINCE2). </span><br><span>Knowledge of dependency management, resource forecasting, and productivity metrics. </span></li><li><span>Understanding of integrated project controls (time, resource, and cost). </span></li><li><span>Awareness of PMO governance frameworks and reporting standards. </span><br></li></ul><p><span><strong>Skills:</strong></span></p><br><p><span>1. Analytical Skills</span><br><span>- Resource and capacity analytics: Monitoring utilization, forecasting demand, and highlighting variances. </span><br><span>- Scheduling analysis: Identifying critical paths, slack time, and resource conflicts. </span><br><span>- Data accuracy: Ensuring consistency between scheduling data and resource plans. </span><br><span>- Trend identification: Spotting workload imbalances or over-allocation trends. </span><br><span>- Problem resolution: Recommending corrective actions to improve resource alignment or timeline adherence. </span><br> </p><br><p><span>2. Collaboration Skills</span><br><span>- Effective communication: Liaising with project and resource managers to gather updates. </span><br><span>- Issue escalation: Proactively flagging capacity or scheduling risks to leadership. </span><br><span>- Cross-functional coordination: Balancing resources across multiple concurrent projects. </span><br><span>- Professional engagement: Managing reminders, updates, and change requests tactfully. </span><br><span>- Adaptability: Responding efficiently to shifting priorities or new project demands. </span><br><span>3. Documentation and Tool Skills</span><br><span>- Resource plan maintenance: Keeping all resource and schedule documents organized and version-controlled. </span><br><span>- Reporting skills: Creating clear and meaningful charts, tables, and dashboards. </span><br><span>- Tool proficiency: Experience using resource management and scheduling software (e.g., MS Project, Primavera, Clarity, Power BI, Excel). </span><br><span>- Documentation control: Ensuring timely updates and proper archiving for audit readiness. </span><br><span>- MS Office suite proficiency for documentation and visualization.</span><br> </p><br><br>Qualifications:<br><ul><li><p><span><span>Minimum Bachelor’s degree in Engineering, Information Technology, Business Administration, or a related field.</span></span></p><br></li><li><p><span><span>3–5 years of experience in resource management, project scheduling, or project control functions.</span></span></p><br></li><li><p><span><span>Hands-on experience with project management or scheduling tools (e.g., MS Project, Primavera P6, Clarity, or similar).</span></span></p><br></li><li><p><span><span>Preferred experience in PMO or multi-project environments. </span></span></p><br></li><li><p><span><span>Professional certifications such as PRINCE2, PMP, or similar will be an advantage.</span></span></p><br></li><li><p><span><span>Experience in IT, engineering, or energy sector projects is preferred. Minimum Bachelor’s degree in Information Technology, Computer Science or a related field. A Master's degree is preferred.</span></span></p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>The Accountant is responsible for maintaining accurate financial records, processing financial transactions, preparing reports, and ensuring compliance with company policies and accounting standards. The role supports day-to-day accounting operations, financial reporting, reconciliations, and audit requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>General Accounting</strong></p><ul><li><p>Record and maintain financial transactions in the accounting system.</p></li><li><p>Prepare and post journal entries accurately and timely.</p></li><li><p>Maintain the general ledger and ensure proper account classification.</p></li><li><p>Assist in month-end and year-end closing activities.</p></li></ul><p><strong>Accounts Payable</strong></p><ul><li><p>Process supplier invoices and ensure proper approvals.</p></li><li><p>Prepare payment vouchers and coordinate payments to vendors.</p></li><li><p>Reconcile supplier statements and resolve discrepancies.</p></li><li><p>Maintain accurate accounts payable records.</p></li></ul><p><strong>Accounts Receivable</strong></p><ul><li><p>Generate customer invoices and monitor collections.</p></li><li><p>Follow up on outstanding receivables and overdue accounts.</p></li><li><p>Reconcile customer accounts and investigate variances.</p></li><li><p>Prepare aging reports and collection status updates.</p></li></ul><p><strong>Bank & Account Reconciliations</strong></p><ul><li><p>Perform monthly bank reconciliations.</p></li><li><p>Reconcile balance sheet accounts and identify discrepancies.</p></li><li><p>Ensure timely resolution of outstanding reconciling items.</p></li></ul><p><strong>Financial Reporting</strong></p><ul><li><p>Assist in preparing monthly, quarterly, and annual financial reports.</p></li><li><p>Support budget preparation and variance analysis.</p></li><li><p>Provide financial data and reports to management when required.</p></li><li><p>Assist in preparing schedules for audits and statutory reporting.</p></li></ul><p><strong>Tax & Compliance</strong></p><ul><li><p>Support compliance with local tax regulations and statutory requirements.</p></li><li><p>Assist in preparing tax-related documentation and filings.</p></li><li><p>Ensure accounting records comply with company policies and accounting standards.</p></li></ul><p><strong>Audit Support</strong></p><ul><li><p>Assist internal and external auditors during audits.</p></li><li><p>Prepare audit schedules and supporting documentation.</p></li><li><p>Address audit queries and provide requested information.</p></li></ul><p><strong>System & Process Improvement</strong></p><ul><li><p>Maintain accurate records within ERP/accounting systems.</p></li><li><p>Identify opportunities to improve accounting processes and controls.</p></li><li><p>Support implementation of finance-related system enhancements.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s Degree in Accounting, Finance, or a related field.</p></li><li><p>Professional certifications such as ACCA, CPA, CMA, or CA are an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>2–5 years of accounting experience.</p></li><li><p>Experience in manufacturing, industrial, or corporate environments is preferred.</p></li><li><p>Experience using ERP systems (Oracle, SAP, Microsoft Dynamics, etc.) is an advantage.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of accounting principles and financial reporting.</p></li><li><p>Proficiency in Microsoft Excel and Microsoft Office applications.</p></li><li><p>Experience with ERP and accounting software.</p></li><li><p>Knowledge of financial analysis and reconciliations.</p></li><li><p>Understanding of internal controls and audit requirements.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Attention to Detail</p></li><li><p>Analytical Thinking</p></li><li><p>Problem Solving</p></li><li><p>Time Management</p></li><li><p>Communication Skills</p></li><li><p>Confidentiality and Integrity</p></li><li><p>Teamwork</p></li><li><p>Organizational Skills</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Accuracy of Financial Records</p></li><li><p>Timely Completion of Month-End Closing</p></li><li><p>Accounts Receivable Collection Performance</p></li><li><p>Accounts Payable Processing Accuracy</p></li><li><p>Reconciliation Completion Rate</p></li><li><p>Audit Findings and Compliance</p></li><li><p>Timeliness of Financial Reporting</p></li><li><p>Budget Variance Monitoring and Analysis</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>Job Objective:</span></b></p>
<p><span>Monitor implementation of the governance framework for information security, oversee risk management and awareness initiatives on information security across the organization. Monitor vulnerability assessment and penetration testing, oversee audits and ensure adherence to regulations.</span></p>
<p><span><span><b><span>Primary Responsibilities:</span></b></span></span></p>
<p><span><b><span><span>Strategic:</span></span></b></span></p>
<ul>
<li><span>Work closely with the Chief Security Officer to prepare IT security strategies and programs that ensure regulatory and standards compliance, continuity of operations and the confidentiality, integrity, availability, (CIA), audit ability and accountability of information and resources. Ensure alignment to the overall organization strategy</span></li>
<li><span><span>Monitor performance against the strategic initiatives</span></span></li>
</ul>
<p><span><b>Financial:</b></span></p>
<ul>
<li><span><span><span> </span></span></span><span>Work closely with the Chief Security Officer to prepare an annual budget</span></li>
<li><span><span>Monitor and report adherence to the budget, highlight deviations in time</span></span></li>
</ul>
<p><b><span><span>Operational:</span></span></b></p>
<p><span><span>•<span> </span></span></span><span>Monitor and review IT security audit information in order to ensure that security policies and controls exist and are being executed properly and sufficiently to meet corporate requirements</span></p>
<p><span><span>•<span> </span></span></span><span>Monitor implementation of the governance framework for information security operations across the organization. Review the governance framework and its effectiveness</span></p>
<p><span><span>•<span> </span></span></span><span>Oversee Information security risk management. Review Risk Registers and Asset Registers for certified areas</span></p>
<p><span><span>•<span> </span></span></span><span>Monitor documentation for information security. Ensure maintenance of Statement of Applicability document, Organizational Context document, Corporate Policy and list of Guidelines</span></p>
<p> </p>
<p><span><span>•<span> </span></span></span><span>Monitor information security awareness communications and ensure their circulation across the organization</span></p>
<p><span><span>•<span> </span></span></span><span>Oversee the internal and external Vulnerability Assessment and Penetration Testing for critical Network components and IT Applications following PT and VA Guideline</span></p>
<p><span><span>•<span> </span></span></span><span>Ensure that IT security logs, IDS and/or firewall logs are reviewed, and any reported anomalies are addressed. Periodically review reports on information security issues</span></p>
<p><span><span>•<span> </span></span></span><span>Monitor investigations of any actual or potential information security violations</span></p>
<p><span><span>•<span> </span></span></span><span>Lead corporate wide and departmental Information Security initiatives such as encryption, PKI, intrusion detection, anti-virus protection, monitoring tools, firewalls, disaster recovery, and risk assessments/management, and identify & implement appropriate policies for these initiatives</span></p>
<p><span><span>•<span> </span></span></span><span>Review findings of Information Security Audits and generate relevant business insights</span></p>
<p><span><span>•<span> </span></span></span><span>Monitor adherence to TRA Risk Management Regulation for ISO 27001 Certification</span></p>
<p><span><span>Review recommendations on the deployment of the latest and emerging technologies in IT security across Batelco's corporate IT infrastructure</span></span></p>
<p><span><b> People:</b></span></p>
<p><span><span>•<span> </span></span></span><span>Identify training needs and nominate team members for training programs</span></p>
<p><span><span>•<span> </span></span></span><span>Ensure timely completion of PMR process for self and the team</span></p>
<p><span><span>•<span> </span></span></span><span>Continuously share the knowledge and understanding of the telecom industry and business trends</span></p>
<ul>
<li><span><span> Ensure active participation in employee engagement surveys</span></span></li>
</ul>
<p> </p>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
3+ years </div>
</div>
<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date with all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning and applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical and procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>About Marriott International and The Ritz-Carlton</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<ul>
<li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li>
</ul>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date on all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning & applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical/procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<div ><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 970px; box-sizing: border-box; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="descriptionExt-container" class="block__field--wide-rich-text"><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="descriptionExt-value" ><p ><span ><span><strong >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></span></span><span ><span></span></span></p><p ><span ><span> </span></span></p><p ><span ><span>Would you like to become part of the world's most international company in the world?</span></span></p><p ><span ><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></span></p><p ><span ><span> </span></span><br><span ><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </span></span><br><span ><span> </span></span></p><p ><span ><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></span></p><p ><span ><span> </span></span></p><p ><span ><span><strong >ROLE PURPOSE: </strong></span></span></p><ul ><li ><p ><span ><span>The Flight Dispatcher is responsible for preparing Flight Packages which includes Flight Plan, Weather, Notams, Crew Briefing and Flight Permissions for aircraft as required by DHL Aviation doing so in compliance with all Civil Aviation and Airline rules and regulations, as well as for the pre-flight to post-flight activities. To undertake flight operations monitoring & tracking of all conditions affecting flight performance (weather, airport and ATC restrictions etc.) Provide all necessary operations support to Flight crews and timely flight operations information to Management.</span></span></p></li><li ><span ><span>Flight Dispatchers provide operational support and information necessary for Fight Crews to safely and legally operate their flights. The Flight Control Centre ensures that the aviation division executes operations in accordance with the regional air transport needs of the company on a day to day basis. This is done through interface with the Network Operations Control Group, the Crew Scheduler, the Aviation Maintenance Department, and various airport organizations. Flight Dispatchers provide vital reports and real time information concerning air operations to management.</span></span></li><li ><span ><span>To successfully support, track, and accurately report on the operations of a complex airline network; optimize flight routes by achieving the best possible combination between flight cost, payload carried, ground and air restrictions and on-time arrival & departure.</span></span></li></ul><p > </p><p ><span ><span><strong >YOUR TASKS:</strong></span></span></p><ul ><li ><span ><span>Ensures that all flight operations are conducted in accordance with relevant aviation regulations. Report any deviation from regulations or SOPs to the DFO and the Flight Operations Manager.</span></span></li><li ><span ><span>Flight Monitoring & Tracking all DHL call sign flights in accordance with aviation regulation</span></span></li><li ><span ><span>Provide 24/7 flight tracking, weather watch, monitoring airspace restrictions, NOTAM Checks for all DHL approved destinations and alternate airports.</span></span></li><li ><span ><span>Ensures that a comprehensive flight brief is available for all flights which include flight release, weather briefing, and relevant Notams.</span></span></li><li ><span ><span>Adheres to all procedures issued by the Flight Operations Manager</span></span></li><li ><span ><span>Ensures that the Flight Control Center is adequately stocked with the necessary office supplies at all times.</span></span></li><li ><span ><span>Informs Emergency Response Director immediately of all notifiable incidents.</span></span></li><li ><span ><span>Communicates any deviations from normal operations to the Flight Operations Manager immediately.</span></span></li><li ><span ><span>Maintains familiarity with the Emergency Procedures Manual and Emergency SOP. Initiates Emergency Procedure in accordance with the Emergency Procedures Manual.</span></span></li><li ><span ><span>Calculate Fuel requirement for all DHL Aircrafts using Computerised Flight Planning System (Lido) and OPT</span></span></li><li ><span ><span>Communicating Fuel figures, crew names, jump seat passenger names through DHL Systems (NMIV)</span></span></li><li ><span ><span>Crew Tracking using Crew Scheduling System (AIMS)</span></span></li><li ><span ><span>Processing Jump Seat requests from Bahrain using DHL Jump Seat Tool</span></span></li><li ><span ><span>Monitoring Electronic Flight Packages transmission through EFB Application (Aviobase) for DHL Aircraft</span></span></li><li ><span ><span>Check MEL Status of DHL Aircraft prior to Dispatch</span></span></li><li ><span ><span>Ensures all ground handling functions in Bahrain & Outstations are provided for all ES flights to include GPU, pushback, crew transport, fuel, catering.</span></span></li><li ><span ><span>Communicates with DHL Network Operation Control, Aviation Maintenance & Airside concerning all ES flight movements in and out of Bahrain.</span></span></li><li ><span ><span>Ensures all operations planning checklist items are completed for charter and ad hoc flights.</span></span></li><li ><span ><span>Coordinates with Coalition Military Authorities for flights permits (PPRs) into Afghanistan.</span></span></li><li ><span ><span>Obtaining Landing, Over flight Clearances for all ES flights</span></span></li><li ><span ><span>Obtain Adhoc Airport Slots for ES flights</span></span></li><li ><span ><span>Perform Airfield Analysis for potential air routes.</span></span></li><li ><span ><span>Responsible for assigning EFB Spare iPads & Company Aircraft Mobiles through in/out register</span></span></li><li ><span ><span>Report Flight Control Centre IT issues to DHL IT department through established procedures.</span></span></li><li ><span ><span>Maintains all necessary flight operations documents in Flight Control Center.</span></span></li><li ><span ><span>Familiarity on all the company manuals and BCAA regulation for the legal and safe operation of all flights.</span></span></li><li ><p ><span ><span>DHL MEA Flight Operations are fast paced. Flight Dispatchers are often called upon to make fast decisions concerning significant air operations under extreme time pressure. Examples include decisions concerning deviation to alternate airports due to weather.</span></span></p><p > </p></li></ul></div></div></div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 970px; box-sizing: border-box; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="qualificationExt-container" class="block__field--wide-rich-text"><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="qualificationExt-value" ><p class="MsoNoSpacing" ><strong ><span >YOUR PROFILE:</span></strong><span > </span></p><ul ><li ><span >Must have a minimum of 5 years of experience within Aviation, with at least 5 years of experience Flight Dispatch or Crewing Experience.</span></li><li ><span >Must have at least 5 years within Airline AOC operations handling Flight Dispatch.</span></li><li ><span >Must be a licensed Aircraft Dispatcher with a Flight Dispatch License such as BCAA, UAE or FAA Aircraft Dispatcher License.</span></li><li ><span >Knowledge of BCAA regulations e.g. FTL / Dispatch</span></li><li ><span >Previous experience handling LIDO Flight Planning system.</span></li><li ><span >In depth knowledge of AIMS Crew Scheduling System (Training will be provided).</span></li><li ><span >Good communication and negotiation skills.</span></li><li ><span >Ability to communicate and coordinate with people from various cultures.</span></li><li ><span >Competency in Aviation Meteorology and Reporting Systems.</span></li><li ><span >Time management in a high pressure environment and ability to make sound decisions under time pressure.</span></li><li ><span >Attention to Detail.</span><span ></span></li></ul><p ><span ></span></p><p ><strong ><span >OUR OFFER:</span></strong><span ></span></p><ul ><li ><span >Strong career support in an international environment.</span></li><li ><span >Great culture and colleagues.</span></li><li ><span >Multifarious benefit programm.</span></li></ul><p ><span > </span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong ><span >We look forward to receiving your application!</span></strong></p></div></div></div></div><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Main Purpose of Job:</strong></p><br><br><p>The Placement Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards.</p><br><br><br><p>The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><br><br><br><p><strong>Key Responsibilities:</strong></p><br><br><br><p><strong>1. Quotation and Placement Management</strong></p><br><br><ul><li>Receive and review all lead submissions and closed deals from telesales and verify completeness of required information.</li><li>Obtain quotations from approved insurers according to underwriting guidelines and client requirements.</li><li>Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer.</li><li>Negotiate terms, premiums, and special conditions with insurers to secure optimal cover.</li><li>Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li></ul><br><p><strong>2. Policy Administration and Documentation</strong></p><br><br><ul><li>Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system.</li><li>Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients.</li><li>Coordinate with insurers for any discrepancies, corrections, or reissuance.</li><li>Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc).</li><li>Support compliance with PDPL, CBB, and company data handling procedures.</li></ul><br><p><strong>3. Renewal Management</strong></p><br><br><ul><li>Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry.</li><li>Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness.</li><li>Coordinate with telesales or relationship managers to finalize renewal placements.</li><li>Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li></ul><br><p><strong>4. Insurer and Product Relations</strong></p><br><br><ul><li>Maintain strong working relationships with insurer underwriting and operations teams.</li><li>Track insurer response times, turnaround quality, and maintain placement performance metrics.</li><li>Support product development and new insurer onboarding by providing market feedback.</li><li>Stay updated on insurer product offerings, coverage updates, and special promotions.</li></ul><p><strong>5. Operational Excellence and Compliance</strong></p><br><br><ul><li>Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements.</li><li>Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance.</li><li>Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows.</li><li>Participate in training and continuous improvement programs.</li></ul><p><strong>Educational, Skills and Experience:</strong></p><br><br>Required Education and Experience:<ul><li>Bachelor's Degree (Insurance, Business, or related field preferred).</li><li>2-4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><br><p>Qualifications:</p><br><br><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul><br>
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<p>Main Purpose of Job: The Insurance Operations Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards. The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><p>Key Responsibilities:</p><ol><li>Quotation and Placement Management Receive and review all lead submissions and closed deals from telesales and verify completeness of required information. Obtain quotations from approved insurers according to underwriting guidelines and client requirements. Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer. Negotiate terms, premiums, and special conditions with insurers to secure optimal cover. Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li><li>Policy Administration and Documentation Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system. Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients. Coordinate with insurers for any discrepancies, corrections, or reissuance. Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc). Support compliance with PDPL, CBB, and company data handling procedures.</li><li>Renewal Management Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry. Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness. Coordinate with telesales or relationship managers to finalize renewal placements. Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li><li>Insurer and Product Relations Maintain strong working relationships with insurer underwriting and operations teams. Track insurer response times, turnaround quality, and maintain placement performance metrics. Support product development and new insurer onboarding by providing market feedback. Stay updated on insurer product offerings, coverage updates, and special promotions.</li><li>Operational Excellence and Compliance Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements. Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance. Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows. Participate in training and continuous improvement programs.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Educational, Skills and Experience:</h2><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor s Degree (Insurance, Business, or related field preferred).</li><li>2 4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide excellent customer service and sales interactions for Gulf Air customers, including making flight reservations, quoting fares, enrolling in the Frequent Flyer Program (FFP), and up-selling and cross-selling Gulf Air products. Protect and promote Gulf Air's image and reputation while attending departmental administrative matters to achieve KPI targets and corporate objectives. Handle and respond to all communications and inquiries from Gulf Air customers and Frequent Flyer passengers via telephone and email to drive revenue and ensure customer service exceeds industry standards. Handle inbound and outbound calls 24/7 from around the world, identifying customer needs and providing solutions in a warm and professional manner to meet industry-benchmarked customer service standards. Safeguard Gulf Air's reputation by identifying and managing potential issues. Be flexible in lending telephony skills wherever needed, regardless of designated work section, to clear all calls in queue within KPI timeframes. Generate revenue opportunities and promote Gulf Air products and services, directing customers to relevant personnel or departments as needed. Manage complaint calls and potential escalations, maintaining a solutions-focused and positive approach to safeguard Gulf Air's integrity and prioritize customer retention and satisfaction. Book and sell Gulf Air flights and services in a timely and efficient manner. Make bookings and requests using Gulf Air's reservation/CRM systems and publications efficiently. Ensure the accuracy of passenger details and proactively correct any errors to maintain data integrity. Promote the Falcon Frequent Flyer program, explaining benefits and enrolling customers. Up-sell premium classes (Falcon Gold) by highlighting service benefits, FFP advantages, seat comfort, and exclusive in-flight entertainment. Advise customers of ticketing time limit rules to avoid no-shows. Contact passengers to confirm travel intentions, obtain ticket numbers, or convey request confirmations. Assist passengers with travel queries or services provided by the Gulf Air Worldwide Contact Center. Request, book, change, or cancel travel arrangements and auxiliary services as directed by customers. Request STPC where applicable and advise customers to collect the MATO (Meal and Transportation Order) on departure. Stay updated on changes to Reservations, Fares, Ticketing, FFP, and Tours procedures. Continuously seek product knowledge and information to improve service quality. Answer general inquiries using available resources and consult a Team Leader or other sources when necessary. Become familiar with the TIMATIC system to assist with visa, health, insurance, and general inquiries. Action and clear all items on queues promptly to ensure timely responses and PNR updates. Follow up with internal teams via communication tools for required updates. Apply system fallback procedures during outages by noting passenger requirements and calling them back once the system is restored. Communicate with internal customers, including network stations, local offices, airports, and headquarters, as needed. Manage corporate calls or queries from corporate clients through calls and emails to provide solutions. Handle any related tasks assigned or delegated by supervisors or managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Copy of proof qualification Passport copy</p><p></p></section>