Airline Ticketing Agent Jobs
86 Jobs Found
<p>Role Purpose
The Booking Assistant is responsible for providing comprehensive administrative and operational support to the Booking Department while ensuring the accuracy, integrity, and compliance of booking records, contracts, financial documentation, and system data.
The role is responsible for maintaining efficient administrative processes, supporting departmental operations, ensuring documentation is accurate and audit-ready, administering Microsoft Dynamics 365 records, and coordinating booking-related activities in accordance with company policies, quality standards, and governance requirements.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
· Provide day-to-day administrative support to the Booking Department.
· Prepare, update, and maintain booking files and event documentation.
· Maintain booking calendars and departmental schedules.
· Prepare correspondence, reports, presentations, and meeting minutes.
· Coordinate and organize meetings, including agendas, minutes, and follow-up actions.
· Coordinate booking-related activities and projects with internal stakeholders.
· Handle confidential information with professionalism and discretion.
· Assist in the preparation and circulation of booking agreements and supporting documentation.
· Maintain and administer accurate, centralized electronic and physical filing systems for all departmental reports, records, and documentation, ensuring information is organised, secure, current, and readily accessible.
· Ensure all booking-related documentation is complete, properly filed and readily accessible.
· Maintain accurate booking records within Microsoft Dynamics 365.
· Maintain complete audit trails for all booking-related activities.
· Ensure departmental records comply with policies and procedures.
· Assist in preparing documentation for internal and external audits.
· Support compliance with ISO 9001 Quality Management System requirements.
· Ensure departmental documentation remains audit-ready at all times.</p><p>Qualifications
· Diploma or Bachelor’s degree in Business Administration or a related discipline.
· Minimum 3 years’ experience in an administrative role, preferably within entertainment, events, hospitality, or a corporate environment.
· Knowledge of advanced administrative and office management practices.
Skills
· Exceptional organizational skills and attention to detail.
· Excellent verbal and written communication skills in both English and Arabic.
· Excellent interpersonal and stakeholder management skills.
· Ability to multitask and prioritize effectively in a dynamic environment.
· Proficient in Microsoft Office.
· Strong time management skills with the ability to work independently.
· Ability to maintain confidentiality and handle sensitive matters with discretion.
· Strong analytical and problem-solving abilities.
· Strong interpersonal skills and a team-oriented approach.
· Ability to work under pressure, often with tight deadlines.</p>
<p>JOB PURPOSE To support the continued airworthiness of Gulf Air's fleet by conducting aircraft records reviews, monitoring airworthiness compliance, evaluating maintenance and technical documentation, supporting airworthiness reviews, and ensuring adherence to BCAA regulations, approved maintenance programmes, and company continuing airworthiness management procedures. KEY RESPONSIBILITIES Airworthiness Review & Compliance Assist in conducting aircraft airworthiness record reviews in accordance with applicable BCAA Air Navigation Technical Regulations, approved maintenance programmes, and Continuing Airworthiness Management Exposition (CAME) requirements. Support the Airworthiness Duty Manager in the accomplishment of annual airworthiness reviews and preparation of documentation required for Certificate of Airworthiness renewal recommendations. Review aircraft maintenance records to verify compliance with mandatory airworthiness requirements, maintenance programme tasks, life-limited component controls, and continuing airworthiness directives. Participate in aircraft physical inspections and surveys as part of the airworthiness review process when required. Monitor the validity and completeness of airworthiness records and identify discrepancies requiring corrective action. Exercise independent technical judgement during airworthiness reviews and provide objective recommendations regarding the continued airworthiness status of aircraft. Continuing Airworthiness Monitoring Review the implementation status of Airworthiness Directives (ADs), Mandatory Service Bulletins, and other regulatory requirements to ensure continued compliance. Monitor aircraft maintenance programme effectiveness and report any airworthiness concerns or recommendations for improvement. Verify the accuracy and integrity of technical records related to aircraft, engines, components, and equipment. Support the review and evaluation of maintenance programme amendments and associated technical documentation. Technical Documentation & Record Management Maintain and update airworthiness-related records, reports, and support documentation in accordance with regulatory and company requirements. Prepare technical reports, compliance summaries, and support documentation for internal review and regulatory submissions. Ensure airworthiness files and records are maintained in a complete, accurate, and auditable condition. Support the preparation and closure of airworthiness review findings and corrective action tracking. Regulatory & Quality Compliance Ensure compliance with BCAA regulations, approved company procedures, and applicable manufacturer requirements. Assist during regulatory inspections, audits, and internal quality reviews by providing required technical records and evidence of compliance. Support the implementation of corrective and preventive actions arising from audits, investigations, or regulatory findings. Monitor changes to airworthiness regulations and communicate relevant impacts to management. Continuous Improvement & Technical Support Provide technical support and recommendations on airworthiness matters to internal stakeholders within the Technical Division. Contribute to the continuous improvement of airworthiness processes, procedures, and record-keeping systems. Support departmental projects, fleet introductions, and technical initiatives related to continuing airworthiness management. Perform any other airworthiness-related duties as assigned by the Airworthiness Duty Manager.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION / QUALIFICATIONS</h2><p>EASA Part 66 License or equivalent</p><p>Bachelor's degree in aviation related sectors (Aeronautical / Mechanical / Electrical / etc.)</p><h2>EXPERIENCE</h2><p>A Minimum of 4 years of experience in the related field; a combination of experience in aircraft maintenance and/or continuing airworthiness management (engineering) and/or surveillance.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Additional Information: <br>This hotel is owned and operated by an independent franchisee<br>, <br>A Properties Co. W.L.L<br>.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Handle incoming reservation calls, emails, and booking requests. <br>Expert in OPERA <br>Create, modify, and cancel hotel reservations accurately. <br>Check room availability, rates, packages, and promotions. <br>Explain hotel facilities, room types, rates, cancellation policies, and booking conditions to guests. <br>Recommend suitable rooms and services based on guest requirements. <br>Use upselling techniques to promote higher room categories, packages, and additional services. <br>Enter guest information and special requests accurately into the reservation/PMS system. <br>Respond to guest questions and resolve reservation-related problems professionally. <br>Maintain guest confidentiality and follow Marriott's service and privacy standards. <br>Process reservation guarantees and payment-related information according to hotel procedures. <br>Meet required quality, productivity, and customer-service standards. <br>Maintain a professional attitude and represent the Marriott brand positively <br>Qualifications:<br>Excellent English and Arabic Communication <br>Strong telephone/customer-service skills <br>Attention to detail and accuracy <br>Computer and PMS/reservation-system skills <br>Sales and upselling ability <br>Problem-solving skills <br>Ability to work under pressure <br>Teamwork and professionalism <br>This company is an equal opportunity employer.<br>frnch1</span> </div>
<div ><font face="verdana"><p ><strong ><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Senior Aviation Security Manager is the designated Airline Security Postholder responsible for the development, implementation, maintenance and continuous improvement of the aviation security framework across the Middle East and Africa region. </span><span >This role ensures full compliance with all applicable National Civil Aviation Security Programmes (NCASP), ICAO Annex 17 requirements, Airline Security Programmes, IOSA Standards, ACC3 requirements and all relevant aviation security regulations issued by National Civil Aviation Authorities.</span></p><p ><span >The postholder is accountable for protecting aircraft, personnel, cargo, mail, facilities, aviation infrastructure, information and corporate reputation through effective security governance, regulatory compliance, risk management, threat intelligence, security assurance, fitness-for-duty oversight and crisis management. </span><span >The role acts as the principal liaison with Civil Aviation Authorities, Airport Authorities, Security Agencies, Law Enforcement Agencies and key stakeholders regarding all aviation security matters.</span></p><p ><span >In addition, the role provides strategic oversight for aviation security requirements relating to maintenance hangars, engineering facilities, cargo infrastructure and associated capital development projects, ensuring security principles are incorporated throughout the facility lifecycle from initial design through operational operation.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong>Aviation Security Governance & Regulatory Compliance</strong></p><ul ><li ><span >Act as the designated Airline Security Postholder and Aviation Security Manager.</span></li><li ><span >Maintain and administer the Airline Security Programme and all supporting security manuals, procedures and instructions.</span></li><li ><span >Ensure compliance with:</span></li><ul><li ><span >ICAO Annex 17</span></li><li ><span >ICAO Aviation Security Manual (Doc 8973)</span></li><li ><span >National Civil Aviation Security Programmes</span></li><li ><span >IOSA Security Standards</span></li><li ><span >ACC3 Requirements</span></li><li ><span >Airport Security Programmes</span></li><li ><span >Local Civil Aviation Security Regulations</span></li><li ><span >DHL Aviation Security Standards</span></li></ul><li ><span >Monitor emerging regulatory requirements and ensure timely implementation.</span></li><li ><span >Act as primary liaison with regulatory authorities on all aviation security matters.</span></li><li ><span >Manage regulatory inspections, audits and validation activities.</span></li><li ><span >Ensure effective corrective action plans are developed, implemented and monitored following audits and inspections</span></li><li ><span >Maintain aviation security approvals, certifications and authorisations required by the airline</span></li></ul><p ><strong>Security Risk Management</strong></p><ul ><li>Develop and maintain an Aviation Security Risk Management Framework.</li><li>Conduct threat, vulnerability and risk assessments across all airline operations.</li><li>Monitor geopolitical, terrorism, organised crime, insider threat and emerging security risks.</li><li>Provide risk assessments and security briefings to senior leadership.</li><li>Ensure security mitigations remain proportionate to identified threats and operational risks.</li><li>Support strategic decision-making through intelligence-led risk analysis.</li><li>Maintain security risk registers and monitor effectiveness of risk treatment plans</li></ul><p ><strong>Security Assurance & Oversight</strong></p><ul ><li ><span >Develop and manage the regional Aviation Security Audit Programme.</span></li><li ><span >Conduct security audits and inspections across all operational locations.</span></li><li ><span >Audit internal departments, service providers, cargo facilities and operational partners.</span></li><li ><span >Analyse audit findings, identify trends and implement corrective actions.</span></li><li ><span >Conduct investigations into aviation security incidents, breaches and security concerns.</span></li><li ><span >Produce regular security performance reports and management information.</span></li><li ><span >Monitor and report key security performance indicators.</span></li></ul><p ><strong>Cargo Security Management</strong></p><ul ><li ><span >Ensure compliance with ACC3 requirements and secure supply chain standards.</span></li><li ><span >Maintain effective cargo security policies, procedures and screening oversight.</span></li><li ><span >Oversee regulated agents, known consignors and contracted service providers.</span></li><li ><span >Ensure effective chain-of-custody controls throughout the cargo network.</span></li><li ><span >Conduct assessments and oversight activities relating to cargo security operations.</span></li><li ><span >Monitor emerging cargo security threats and implement appropriate controls.</span></li><li ><span >Support continued compliance with international and local cargo security regulations.</span></li></ul><p ><strong>Aircraft & Flight Operations Security</strong></p><ul ><li ><span >Ensure protection of aircraft against acts of unlawful interference.</span></li><li ><span >Oversee aircraft security checks and aircraft security searches.</span></li><li ><span >Ensure robust aircraft access control measures are maintained.</span></li><li ><span >Verify implementation of security procedures during aircraft turnaround activities.</span></li><li ><span >Provide oversight of security measures during elevated threat levels and contingency operations.</span></li><li ><span >Ensure compliance with all airline operational security requirements.</span></li></ul><p ><strong>Facility Security Design & Development</strong></p><ul ><li ><span >Act as Aviation Security representative for all aviation infrastructure projects.</span></li><li ><span >Ensure Security by Design principles are incorporated within project planning, design, construction and operational readiness activities.</span></li><li ><span >Review facility design proposals and provide security requirements for:</span></li><ul><li ><span >Maintenance Hangars</span></li><li ><span >Engineering Workshops</span></li><li ><span >Cargo Facilities</span></li><li ><span >Technical Buildings</span></li><li ><span >Training Facilities</span></li><li ><span >Warehouses and Storage Areas</span></li></ul><li ><span >Define security requirements relating to:</span></li><ul><li ><span >Perimeter Security</span></li><li ><span >Access Control Systems</span></li><li ><span >CCTV Systems</span></li><li ><span >Intrusion Detection Systems</span></li><li ><span >Security Control Rooms</span></li><li ><span >Visitor Management Systems</span></li><li ><span >Airside and Landside Segregation</span></li><li ><span >Vehicle Access Controls</span></li><li ><span >Physical Barriers and Security Lighting</span></li></ul><li ><span >Participate in design reviews and project governance meetings.</span></li><li ><span >Ensure security requirements are embedded throughout facility development and refurbishment projects.</span></li></ul><p ><strong>Construction Security Management</strong></p><ul ><li ><span >Develop and maintain construction security plans for aviation infrastructure projects.</span></li><li ><span >Conduct security risk assessments throughout all project phases.</span></li><li ><span >Implement contractor and subcontractor access management processes.</span></li><li ><span >Ensure appropriate screening, vetting and access controls are maintained for all construction personnel.</span></li><li ><span >Oversee security of construction compounds, temporary facilities and project equipment.</span></li><li ><span >Conduct inspections and audits to verify compliance with project security requirements.</span></li><li ><span >Identify and mitigate security vulnerabilities created by construction activities.</span></li></ul><p ><strong>Maintenance Hangar & Engineering Security</strong></p><ul ><li ><span >Develop and maintain security procedures for aircraft maintenance facilities and engineering operations.</span></li><li ><span >Ensure effective physical security arrangements are maintained within maintenance hangars and technical facilities.</span></li><li ><span >Oversee security measures relating to:</span></li><ul><li ><span >Aircraft Under Maintenance</span></li><li ><span >Grounded Aircraft</span></li><li ><span >Aircraft Storage Facilities</span></li><li ><span >Engineering Workshops</span></li><li ><span >Technical Records</span></li><li ><span >Tool Control Systems</span></li><li ><span >Engine Storage Areas</span></li><li ><span >Aircraft Parts Storage</span></li><li ><span >Hazardous Materials</span></li><li ><span >Dangerous Goods</span></li></ul><li ><span >Conduct periodic assessments to verify security compliance within maintenance environments.</span></li><li ><span >Ensure maintenance activities comply with applicable aviation security regulations and airline security requirements.</span></li></ul><p ><strong>Critical Asset Protection</strong></p><ul ><li ><span >Develop and implement protection strategies for high-value aviation assets.</span></li><li ><span >Ensure effective controls exist to prevent theft, sabotage, tampering or unauthorised access.</span></li><li ><span >Protect aircraft, engines, avionics, tooling, technical records and critical spare parts.</span></li><li ><span >Establish inventory protection and asset tracking controls.</span></li><li ><span >Investigate security incidents involving aviation assets and infrastructure.</span></li></ul><p ><strong>Insider Threat Management</strong></p><ul ><li ><span >Develop and maintain an Insider Threat Management Programme.</span></li><li ><span >Identify and assess insider threat risks affecting airline operations.</span></li><li ><span >Promote security awareness and reporting programmes across operational and engineering environments.</span></li><li ><span >Implement enhanced controls for personnel with access to critical infrastructure and aircraft systems.</span></li><li ><span >Coordinate insider threat mitigation activities with Human Resources, Compliance and Operational Management.</span></li></ul><p ><strong>Drug & Alcohol Programme Management</strong></p><ul ><li ><span >Develop, implement, maintain and continuously improve the Company's Drug & Alcohol Management Programme in accordance with applicable aviation regulations, company policies and industry best practice.</span></li><li ><span >Ensure compliance with all applicable Civil Aviation Authority, occupational health, employment law and corporate governance requirements relating to substance misuse prevention and fitness-for-duty programmes.</span></li><li ><span >Act as the functional owner for Drug & Alcohol governance applicable to safety-sensitive and security-sensitive personnel across airline operations, engineering, maintenance, cargo operations and aviation infrastructure activities.</span></li><li ><span >Develop, maintain and oversee procedures governing:</span></li><ul><li ><span >Pre-Employment Testing</span></li><li ><span >Random Testing</span></li><li ><span >Reasonable Cause / For-Cause Testing</span></li><li ><span >Post-Incident Testing</span></li><li ><span >Return-to-Duty Testing</span></li><li ><span >Follow-Up Testing</span></li></ul><li ><span >Ensure appropriate controls are established for employees, contractors, vendors and service providers performing safety-critical, security-critical or airside duties.</span></li><li ><span >Oversee administration of testing programmes through approved occupational health providers, medical facilities and accredited laboratories.</span></li><li ><span >Ensure contractor organisations working within maintenance hangars, engineering facilities, cargo facilities and construction projects maintain equivalent fitness-for-duty controls where contractually required.</span></li><li ><span >Monitor programme effectiveness through testing outcomes, trend analysis, audits and compliance reviews.</span></li><li ><span >Coordinate investigations relating to suspected substance misuse where aviation safety, security or operational integrity may be affected.</span></li><li ><span >Support incident investigations where drug or alcohol impairment may be considered a contributing factor.</span></li><li ><span >Maintain strict confidentiality, data protection and medical privacy requirements relating to testing records and programme administration.</span></li><li ><span >Promote employee awareness programmes supporting fitness-for-duty, personal accountability and responsible workplace behaviours.</span></li><li ><span >Coordinate programme implementation and governance with Human Resources, Occupational Health, Legal, Compliance, Safety and Operational Management functions.</span></li><li ><span >Provide management reporting on programme performance, regulatory compliance, trends, risks and corrective actions.</span></li><li ><span >Ensure programme requirements are incorporated within aviation security audits, contractor assurance activities and operational compliance reviews.</span></li></ul><p ><strong>Security Technology & Systems Management</strong></p><ul ><li ><span >Oversee aviation security technology and system performance across operational facilities.</span></li><li ><span >Define standards for aviation security systems.</span></li><li ><span >Support procurement, acceptance testing and implementation of security technologies.</span></li><li ><span >Ensure effective operation of:</span></li><ul><li ><span >CCTV Systems</span></li><li ><span >Access Control Systems</span></li><li ><span >Alarm Monitoring Systems</span></li><li ><span >Visitor Management Systems</span></li><li ><span >Biometric Access Solutions</span></li><li ><span >Vehicle Access Control Systems</span></li><li ><span >Integrated Security Platforms</span></li></ul><li ><span >Ensure security technology remains compliant, reliable and operationally effective.</span></li></ul><p ><strong>Critical Infrastructure Protection & Resilience</strong></p><ul ><li ><span >Identify and assess risks affecting critical aviation infrastructure.</span></li><li ><span >Develop security protection strategies for facilities, utilities and operational systems.</span></li><li ><span >Support business continuity and operational resilience planning.</span></li><li ><span >Participate in emergency planning and contingency exercises.</span></li><li ><span >Develop contingency plans for security incidents affecting critical facilities.</span></li><li ><span >Ensure security considerations are embedded within crisis management frameworks.</span></li></ul><p ><strong>Security Training & Security Culture</strong></p><ul ><li ><span >Develop and maintain aviation security training programmes.</span></li><li ><span >Ensure personnel complete all regulatory and recurrent training requirements.</span></li><li ><span >Deliver security awareness and threat awareness programmes.</span></li><li ><span >Promote a positive and proactive security culture throughout the business.</span></li><li ><span >Monitor training effectiveness and competency compliance.</span></li><li ><span >Maintain training records and regulatory evidence.</span></li></ul><p ><strong>Crisis Management & Emergency Response</strong></p><ul ><li ><span >Act as Security Lead during security incidents and emergency situations.</span></li><li ><span >Support corporate crisis management and emergency response activities.</span></li><li ><span >Develop aviation security contingency plans.</span></li><li ><span >Participate in emergency exercises and operational resilience testing.</span></li><li ><span >Coordinate with authorities during incidents involving aviation security.</span></li><li ><span >Ensure lessons learned and corrective actions are implemented following incidents and exercises.</span></li></ul><p ><strong>Cyber Security Interface</strong></p><ul ><li ><span >Support protection of aviation operations from cyber-enabled threats that may impact physical security.</span></li><li ><span >Coordinate with Information Security teams regarding aviation-critical systems.</span></li><li ><span >Assess cyber-physical vulnerabilities affecting operational facilities and infrastructure.</span></li><li ><span >Support implementation of aviation security requirements relating to cyber resilience.</span></li></ul><p ><strong>Contractor & Supplier Security Management</strong></p><ul ><li ><span >Oversee security performance of contracted security providers.</span></li><li ><span >Conduct supplier security assessments and audits.</span></li><li ><span >Ensure security requirements are incorporated into procurement and contract management processes.</span></li><li ><span >Monitor service provider performance against security standards and contractual obligations.</span></li><li ><span >Ensure corrective actions are implemented where required.</span></li></ul><p ><strong>Leadership</strong></p><ul ><li ><span >Lead and develop the Aviation Security function across the region.</span></li><li ><span >Provide strategic direction for aviation security governance and compliance.</span></li><li ><span >Establish security objectives, plans, budgets and performance measures.</span></li><li ><span >Lead security personnel, service providers and specialist contractors.</span></li><li ><span >Drive continuous improvement and operational excellence.</span></li><li ><span >Promote a positive security culture across all business functions.</span></li><li ><span >Champion a culture of fitness-for-duty, personal accountability and operational excellence across all operational, engineering, maintenance, contractor and support functions.</span></li><li ><span >Act as executive security advisor on aviation infrastructure and development projects.</span></li><li ><span >Ensure security requirements are integrated into future facility expansion and capital investment programmes.</span></li><li ><span >Maintain effective relationships with senior stakeholders, regulators and security authorities.</span></li></ul><p ><strong>Key Performance Indicators</strong></p><ul ><li ><span >Zero significant aviation security regulatory findings.</span></li><li ><span >Successful completion of all Civil Aviation Authority inspections and audits.</span></li><li ><span >100% completion of planned aviation security audits.</span></li><li ><span >Closure of audit findings within agreed timescales.</span></li><li ><span >Security training compliance above 98%.</span></li><li ><span >Successful maintenance of ACC3 and security programme approvals.</span></li><li ><span >Completion of security risk assessments to plan.</span></li><li ><span >Reduction of recurring security findings and security-related incidents.</span></li><li ><span >Effective implementation of construction and infrastructure security programmes.</span></li><li ><span >Successful commissioning and protection of maintenance hangar facilities.</span></li><li ><span >Positive performance during emergency exercises and security incidents.</span></li><li ><span >100% compliance with approved Drug & Alcohol testing programme requirements.</span></li><li ><span >Successful completion of Drug & Alcohol programme audits and regulatory reviews.</span></li><li ><span >Timely completion of post-incident, return-to-duty and reasonable-cause testing requirements.</span></li><li ><span >Full contractor compliance with fitness-for-duty and substance misuse prevention requirements.</span></li><li ><span >Effective closure of all Drug & Alcohol programme findings and corrective actions.</span></li></ul><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><p ><strong><span >Essential</span></strong></p><ul ><li><span >Minimum 10 years aviation security experience.</span></li><li><span >Minimum 5 years management experience within airline, airport, cargo, military aviation or aviation support environments.</span></li><li><span >Extensive knowledge of:</span></li><li><span >ICAO Annex 17</span></li><li><span >ICAO Aviation Security Manual (Doc 8973)</span></li><li><span >IOSA Security Standards</span></li><li><span >ACC3 Requirements</span></li><li><span >National Civil Aviation Security Programmes</span></li><li><span >Air Cargo Security Regulations</span></li><li><span >Security Risk Management Principles</span></li><li><span >Experience managing aviation security audits, inspections and regulatory oversight programmes.</span></li><li><span >Experience conducting investigations and aviation security risk assessments.</span></li><li><span >Experience managing or overseeing Drug & Alcohol programmes within aviation, transportation, logistics, engineering or other safety-critical industries.</span></li><li><span >Knowledge of fitness-for-duty principles, substance misuse prevention programmes and associated governance requirements.</span></li><li><span >Experience conducting investigations relating to employee conduct, security breaches or fitness-for-duty concerns.</span></li><li><span >Strong leadership, stakeholder management and communication skills.</span></li><li><span >Experience managing security contracts, service providers and outsourced security operations.</span></li></ul><div><span ><br></span></div><p ><strong><span >Preferred</span></strong></p><ul ><li><span >ICAO Professional Manager Aviation Security (PM AvSec).</span></li><li><span >IATA Aviation Security Management Qualification.</span></li><li><span >Certified Protection Professional (CPP).</span></li><li><span >Physical Security Professional (PSP).</span></li><li><span >Security Risk Management Qualification.</span></li><li><span >Project Management Qualification (PMP, PRINCE2 or equivalent).</span></li><li><span >Experience supporting aviation infrastructure development projects.</span></li><li><span >Experience with maintenance hangars, MRO facilities or airport infrastructure programmes.</span></li><li><span >Knowledge of Crime Prevention Through Environmental Design (CPTED).</span></li><li><span >Experience implementing enterprise security technology systems within aviation environments.</span></li></ul><p ><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit programm.</span></li></ul><p class="MsoNoSpacing" ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><br class="Apple-interchange-newline"></font></div><br><br>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times. Ensure all reservations are accurately actioned within the same working day To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p><p><strong>Desired Candidate Profile</strong></p><p>English Language - Fluency is required</p><p>Knowledge of the Arabic language is an advantage</p><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><p>Excellent telephone presentation, sales skills, and ability to sell is a plus</p><p>Highly interactive and people-friendly attitude</p><p>Knowledge of Opera PMS is mandatory</p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Consistently offer exceptional, friendly and engaging service</p><p>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</p><p>Recommend property facilities and assist guests with information and special requests</p><p>Book room reservation requests, enter rooming lists, and update accurate information in the system</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Guest focused personality is essential</p><p></p></section>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times.</p>
<p>Ensure all reservations are accurately actioned within the same working day.</p>
<p>To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p>
<h4>Qualifications</h4>
<li>English language - fluency is required</li>
<li>Knowledge of the Arabic language is an advantage</li>
<li>Previous experience in a similar capacity is required/preferred in Accor Hotels</li>
<li>Excellent telephone presentation, sales skills, and ability to sell is a plus</li>
<li>Highly interactive and people-friendly attitude</li>
<li>Knowledge of Opera PMS is mandatory</li>
<h4>Additional information</h4>
<p>Team player and dedication</p></p><p></p>
<p>Ensure that an oversight, inspection, and auditing program is in place supplemented by appropriate documentation, record keeping, reporting, and coordination efforts to achieve compliance with the applicable local and international regulations for Aerodrome Certification.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Coordinates with FM to ensure BIA Airfield infrastructure compliances in line with ICAO standards and BCAA CAR001 and to meet BCAA Aerodrome Certification requirements</li><li>Oversights FM and D&T through planned and/or ad-hoc audits and inspections to ensure framework is in place that involves the monitoring of all airside works conducted by D&T/FM, contractors and other relevant parties.</li><li>Reports any observed non-conformities or areas of concern to management immediately. The purpose is for oversight over compliance and to ensure reporting to D&T/FM for necessary action.</li><li>Supports with the management of BCAA audit findings and the implementation of their associated corrective action plans to achieve full compliance</li><li>Oversights Airside Operations through planned and/or ad-hoc audits and inspections to ensure the smooth, safe, and efficient implementation of planned closures at the movement area.</li><li>Supports with the management of the Aerodrome Certification audit, including preparation for and administration of the audit schedules, and development/follow-up on the implementation of corrective action plans, and the effective implementation of the regulatory audit preparation procedure.</li><li>Conducts inspections at the airside and produces reports for management attention regarding any pavement condition, marking, lighting, signs and other observations that may impact safety or the airport's level of compliance. The purpose is for oversight over compliance and to ensure reporting to D&T/FM for necessary action.</li><li>Ensures that routine inspections are carried out on works at the airside to verify work permit compliance and with applicable relevant local and international regulations and established SOPs and Manuals.</li><li>Review maintenance programs, schedules and procedures developed by D&T/FM and/or contractors and report any findings or observations that require attention and action by the responsible department.</li><li>Produce reports highlighting findings or observations.</li><li>Reports to management with observations and recommendations for corrective and preventive action.</li><li>Actively participate in and support with the investigation of non-conformances to establish root cause and lessons learned.</li><li>Participate in the investigation of incidents or accidents, where required.</li><li>Ensures oversight over the handover and takeover process and reports any deviations or conditions for immediate action by Airside Operations and FM.</li><li>Oversights the VDGS configuration process to ensure that the framework meets the safety and operational requirements, in accordance with the aircraft allowance chart for each stand.</li><li>Review the Aircraft Allowance Chart and ensure the content is up to date and in line operational, safety, and regulatory requirements as part of the allowance chart review workflow (in coordination with Airside Operations, FM, and APOC).</li><li>Reviews and verifies studies conducted by FM evaluating aircraft movement in the airfield using Aviplan and AutoCAD software to ensure safe movement, parking, and operation of aircraft in line with the established safety, regulatory, and operational needs.</li><li>Develops safety instructions and procedures for such activities where necessary.</li><li>Carries out a gap analysis to determine BAC's level of compliance against the aerodrome certificate requirements, including but not necessarily limited to BCAA CAR001, BCAA ANTR Vol 3 Part 19, ICAO Annex 14, and associated ICAO Docs.</li><li>Producing gap analysis document outlining all applicable regulations.</li><li>Gap analysis demonstrates existing measures to achieve compliance.</li><li>Maintains the gap analysis through annual review (and ad-hoc reviews depending on changing circumstances and developments).</li><li>Based on approvals from MAS on the recommendations, coordinates with the concerned departments to ensure a corrective action plan is in place, and ensures necessary follow-up.</li><li>Supports with the review and update of the Aerodrome Manual to ensure compliance with BCAA CAR001 requirements.</li><li>Supports with the review and update of the Safety Management System Manual to ensure compliance with BCAA CAR001 and ANTR Vol 3 Part 19 regulations.</li><li>Participates in the review and development of safety and operational procedures, instructions, advisory circulars, and other related documents to ensure safe, compliant, and continuous operations.</li><li>Ensures that training on regulatory compliance (ICAO Annex 14, BCAA CAR001) appropriate to the job level and job description is delivered to Airside Operations and Aerodrome Safety personnel.</li><li>Monitors the level of Airside Operations compliance with the inspection requirements.</li><li>Supports with the change management and risk assessment process as required.</li><li>Ensures that the company library for regulations is up to date.</li><li>Monitor the BCAA website to identify any changes to regulations.</li><li>Reviews aeronautical studies and other airside project documentation on behalf of Aerodrome Safety and as per the review workflow to ensure compliance with ICAO Annex 14 and associated documents, and BCAA CAR001.</li><li>Reports any observed non-compliance at the airfield or outside the airport boundary that may affect the aerodrome s OLS.</li><li>Reviews reports on the performance of Runway closures in relation to the scope of work to evaluate the acceptability of friction test levels, condition of ground marking, AGL, signage, and pavement.</li><li>Building audit programmes and designing checklists and questionnaires to ensure compliance is maintained.</li><li>Manages the tasks and responsibilities of auditors to achieve compliance assurance with stakeholders and with BAC departments.</li><li>Ensures the audit program achieves the desired level of compliance with the aerodrome certification requirements.</li><li>Supports with the effective implementation of the Safety Management System Manual, which includes safety promotion campaigns, inspections, oversight, auditing, investigations, risk management, etc.</li><li>Ensure appropriate knowledge transfer on the roles, responsibilities, and competencies of Aerodrome Compliance to Aerodrome Safety personnel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>EDUCATION/QUALIFICATIONS:</strong></p><ul><li>Bachelor's degree in Aviation Management, Engineering, or an equivalent major in the related field.</li><li>ICAO/ACI certification in aerodrome compliance and safety, which may include: Working with Annex 14, Auditing and compliance, Safety Management System, Aerodrome Certification, Aerodrome Safeguarding and OLS, Aeronautical studies and risk analysis, Managing aerodrome works, Wildlife Hazard Management, Human Factors.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>Minimum 4 years of experience with special focus on compliance assurance.</li></ul>
<p><strong>Responsibilities:</strong></p><ul><li><p>Manage daily office operations, calls, customer enquiries & follow-ups.</p></li><li><p>Handle travel documents, records, invoices & customer files.</p></li><li><p>Manage <strong>air ticketing, reservations, cancellations & reissues</strong>.</p></li><li><p>Prepare and manage <strong>travel/holiday packages and itineraries</strong>.</p></li><li><p>Coordinate with airlines, hotels, suppliers & customers.</p></li><li><p>Handle GDS systems such as <strong>Amadeus, Galileo or Sabre</strong>.</p></li><li><p>Ensure smooth day-to-day operations of the IATA agency.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:
2–3+ years relevant experience, good communication skills, ticketing & packaging knowledge, and strong office/document management skills.</p>
<p><h4>About the role</h4>
<p>We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong><br>
Handle 50–100 daily support tickets using platforms like:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<p>Respond via:</p>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<p>Aim for first-contact resolution (FCR)<br>
Escalate complex issues to Tier 2 or technical teams</p>
<p><strong>Ticket & SLA management</strong><br>
Prioritize tickets based on urgency and SLA requirements<br>
Track and manage open cases to ensure timely resolution<br>
Document all interactions clearly in the system<br>
Maintain organized and complete ticket records</p>
<p><strong>Knowledge base & efficiency</strong><br>
Update internal knowledge bases and FAQs<br>
Create and improve:</p>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<p>Help reduce repetitive tickets through better documentation</p>
<p><strong>Customer experience & feedback</strong><br>
Communicate with empathy and professionalism<br>
Capture customer feedback (CSAT, NPS)<br>
Identify recurring issues and flag trends<br>
Escalate negative experiences for quick resolution</p>
<p><strong>Collaboration</strong><br>
Work closely with:</p>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<p>Provide insights to improve customer experience and product quality</p>
<p><strong>Compliance & quality</strong><br>
Ensure compliance with:</p>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<p>Maintain confidentiality when handling customer data<br>
Follow quality standards for all interactions</p>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong><br>
1–2+ years in:</p>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<p>Experience using at least one platform:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<p><strong>Skills</strong><br>
Strong typing and multitasking ability<br>
Excellent written and verbal English<br>
Proficiency with:</p>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<p>Ability to manage multiple tickets and priorities simultaneously</p>
<h4>Nice to have</h4>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Continuing Airworthiness (CAMO) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.<br> The Nominated Postholder Continuing Airworthiness (CAMO) is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure the continuing airworthiness of the aircraft managed and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA continuing-airworthiness requirements • Develop and control the Aircraft Maintenance Programme(s), including any reliability programme, and present them to BCAA for approval.<br> • Ensure all applicable airworthiness directives and continued-airworthiness requirements are applied.<br> • Establish and manage the required maintenance contracts, and ensure maintenance is carried out by an appropriately approved organisation and correctly released.<br> • Manage scheduled maintenance, AD application, life-limited-part replacement and component inspections, and manage and archive continuing-airworthiness records and the technical log.<br> • Ensure the Certificate of Airworthiness, Airworthiness Review Certificate and Noise Certificate of each aircraft remain valid, and manage airworthiness reviews where applicable.<br> • Participate in developing the Continuing Airworthiness Management Exposition (CAME) and submit it to Compliance Monitoring for review and approval, and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR), BCAA continuing-airworthiness and CAMO requirements, and associated BCAA guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA Mandatory • Relevant knowledge, background and experience in continuing airworthiness in accordance with the applicable Bahrain ANTR and BCAA CAMO requirements.<br> • Aircraft maintenance engineering qualification — Part-66 licence or equivalent aircraft maintenance engineering license or equivalent engineering qualification.<br> • Comprehensive knowledge of the CAME and the approved maintenance programme.<br> • Must be acceptable to BCAA following formal assessment.<br> Desirable • Airbus type experience.<br> • Experience standing up or transferring CAMO arrangements.<br> • Experience managing sub-contracted CAMO / Part-145 interfaces.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p><b>Job Overview: </b>We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.</p><p>The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved.</p><p>Key Responsibilities</p><ul><li>Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.</li><li>Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.</li><li>Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.</li><li>Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.</li><li>Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.</li><li>Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.</li><li>Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of proven experience in event operations, specializing in both mega and small events.</li><li>Bachelor's degree in Event Management, Business Administration, or a related field.</li><li>Technical background in software, hardware, or network is a significant advantage.</li><li>Strong understanding and experience in managing ticketing operations as a part of the event scope.</li><li>Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.</li><li>Experience in working on F1 events or any international events is a significant advantage.</li></ul><p></p></section>
<p><h4>Company overview</h4>
<p>Beyond is the world's first premium leisure airline. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA). We are seeking a nominated postholder flight operations to lead the development, certification and oversight of the flight operations function for our Bahrain AOC, based in Manama, Bahrain.</p>
<h4>Role summary</h4>
<p>The nominated postholder flight operations is appointed by, and reports to, the accountable manager, and is responsible for:</p>
<ul>
<li>Ensuring safe and efficient flight operations and remaining in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility</li>
<li>Determining flight operational standards, practices and safety policy, ensuring compliance with the applicable regulations and the AOC, and providing effective standard operating procedures</li>
<li>Defining the flight operations budget and overseeing flight operations support, including crew scheduling and operations control</li>
<li>Assessing and reviewing route and aerodrome selection and flight-crew competency, and liaising with the nominated postholder – ground operations on new airports and handling requirements</li>
<li>Issuing, or delegating the issue of, operations manual parts A, B and C, the cabin safety manual and the cabin operations manual, and implementing new BCAA/EASA/ICAO requirements, in coordination with compliance monitoring</li>
<li>Leading crew resource management and implementing the department safety management system (SMS) under the safety manager</li>
</ul>
<h4>Requirements</h4>
<p>This is a nominated postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance. Appointment is subject to formal nomination to and acceptance by BCAA.</p>
<h5>Mandatory</h5>
<ul>
<li>Hold, or have held, a valid flight crew licence (ATPL/CPL) with ratings appropriate to a type of operation conducted under the AOC (Bahrain CAR-OPS / ORO.AOC.135)</li>
<li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain CAR-OPS / ORO.AOC.135)</li>
<li>Practical experience and expertise in the application of aviation safety standards and safe operating practices</li>
<li>Thorough knowledge of the applicable Bahrain ANTR and BCAA requirements, operations manual structure and flight-time-limitation schemes</li>
<li>Must be acceptable to BCAA following formal assessment</li>
</ul>
<h5>Desirable</h5>
<ul>
<li>Current or recent command on the Airbus A320/A321 family</li>
<li>Prior experience as a nominated postholder / a new-AOC stand-up</li>
<li>ICAO English Level 4 or above where operational</li>
</ul>
<h4>Benefits</h4>
<p>A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.</p>
<p>If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Security (NPSeM) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.<br> The Nominated Postholder Security is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure aviation-security compliance across the AOC and remain in compliance with the Bahrain National Civil Aviation Security Programme and the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA security requirements.<br> • Establish, maintain and implement the operator's Aircraft Operator Security Programme (AOSP) and set the company's security standards and policy.<br> • Define the Security budget and ensure sufficient resources are allocated to the size and complexity of the operation.<br> • Oversee security training and awareness for crew and staff, and ensure security procedures are applied at all stations, taking corrective action where needed.<br> • Manage the identification, assessment and mitigation of security threats and risks, and lead the security response to acts of unlawful interference under the Emergency Response Plan.<br> • Issue the Aircraft Operator Security Programme, liaise with BCAA, airport authorities and ground-handling providers on security matters, and implement the department SMS under the NPSM.<br> A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a nominated Security Manager position under the operator’s Security Programme and the applicable Bahrain aviation-security requirements.<br> The successful candidate must be formally nominated to and accepted by BCAA and must complete any BCAA assessment or interview required.<br> Mandatory • Thorough knowledge of the AOC holder's aviation-security concept and the operator's security programme and applicable BCAA security requirements.<br> • At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • Knowledge of the applicable Bahrain ANTR and BCAA security requirements, the National Civil Aviation Security Programme and ICAO Annex 17 requirements.<br> • Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.<br> • Must be acceptable to BCAA following formal assessment.<br> Desirable • Recognised aviation-security qualification (e.<br>g. AVSEC management) and security-programme development experience.<br> • Experience managing security arrangements across multiple stations or in a new-AOC stand-up.<br> • Fluent English; Arabic and regional market experience advantageous.<br></span> </div>
<p>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA). We are seeking a Nominated Postholder Security (NPSeM) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama. The Nominated Postholder Security is appointed by, and reports to, the Accountable Manager, and is responsible for:</p><p>Ensure aviation-security compliance across the AOC and remain in compliance with the Bahrain National Civil Aviation Security Programme and the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA security requirements. Establish, maintain and implement the operator's Aircraft Operator Security Programme (AOSP) and set the company's security standards and policy. Define the Security budget and ensure sufficient resources are allocated to the size and complexity of the operation. Oversee security training and awareness for crew and staff, and ensure security procedures are applied at all stations, taking corrective action where needed. Manage the identification, assessment and mitigation of security threats and risks, and lead the security response to acts of unlawful interference under the Emergency Response Plan. Issue the Aircraft Operator Security Programme, liaise with BCAA, airport authorities and ground-handling providers on security matters, and implement the department SMS under the NPSM.</p><p>This is a nominated Security Manager position under the operator's Security Programme and the applicable Bahrain aviation-security requirements. The successful candidate must be formally nominated to and accepted by BCAA and must complete any BCAA assessment or interview required.</p><p><strong>Mandatory</strong></p><ul><li>Thorough knowledge of the AOC holder's aviation-security concept and the operator's security programme and applicable BCAA security requirements.</li><li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).</li><li>Knowledge of the applicable Bahrain ANTR and BCAA security requirements, the National Civil Aviation Security Programme and ICAO Annex 17 requirements.</li><li>Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.</li><li>Must be acceptable to BCAA following formal assessment.</li></ul><p><strong>Desirable</strong></p><ul><li>Recognised aviation-security qualification (e.g. AVSEC management) and security-programme development experience.</li><li>Experience managing security arrangements across multiple stations or in a new-AOC stand-up.</li><li>Fluent English; Arabic and regional market experience advantageous.</li></ul><p>A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group. If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Thorough knowledge of the AOC holder's aviation-security concept and the operator's security programme and applicable BCAA security requirements.</li><li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).</li><li>Knowledge of the applicable Bahrain ANTR and BCAA security requirements, the National Civil Aviation Security Programme and ICAO Annex 17 requirements.</li><li>Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.</li><li>Must be acceptable to BCAA following formal assessment.</li><li>Recognised aviation-security qualification (e.g. AVSEC management) and security-programme development experience.</li><li>Experience managing security arrangements across multiple stations or in a new-AOC stand-up.</li><li>Fluent English; Arabic and regional market experience advantageous.</li></ul>
<p><strong>MAIN OBJECTIVES</strong> Manager Aircraft Structure and Interiors is accountable to Senior Manager Engineering for the effective management of the Structures & Interiors Engineering group, providing technical support and development for aircraft structures and cabin interior in accordance with the duties and responsibilities specified herein.</p><p><strong>MAIN DUTIES</strong></p><ol><li>Allocate staff and review their responses to Airworthiness Directives, Service Bulletins, Service Letters, Technical Follow Ups, where applicable to aircraft structures and cabin interiors, as required by Air Navigation Technical Regulation (ANTR) Part M.301 (7), M.302 (a) and M.303.</li><li>Ensure staff performance and their activities in accordance with the procedures established in compliance with ANTR M.704(a)(7) and that they are continually amended and updated to reflect current practice and any new regulatory requirements.</li><li>Ensure the structures and interiors group promptly carry out their responsibilities in respect of Service Bulletins, Service Letters, Technical Follow Ups etc in accordance with the embodiment policy established in accordance with ANTR M. 301(7).</li><li>Liaise with aircraft, component and system manufacturers to explore opportunities for enhancements/improvements to the technical performance of in-service equipment.</li><li>The provision of technical representation and technical information exchange on behalf of Gulf Air engineering at industry symposiums/conferences, vendor meetings and third party organizations as required.</li><li>Ensure that an adequate number of properly qualified staff are recruited and retained for all key job positions and that those job roles are clearly defined as required by ANTR M.706(g).</li><li>Ensure that appropriate training is provided and that it is properly recorded for all staff involved in the aircraft continuing airworthiness functions or related activities as required by ANTR M. 706(h).</li><li>Any corrective action relevant to his area, resulting from the quality audit programme, in accordance with ANTR M. 712.</li><li>Ensure that the CAME & TIM procedures pertaining to the activities of areas under his/her control is continually amended and updated to reflect current practice and take account of any new airworthiness requirements.</li><li>Ensure that the modifications embodiment policy is in accordance with ANTR M.301(7) and GF CAME procedures.</li><li>Assess and recommend proposed changes to the Approved Aircraft Maintenance Programme related to the aircraft structures & cabin interiors, for which his staff are responsible.</li><li>Direct all non OEM modification Engineering Development activities to ensure timescales, specifications and budget constraints are met.</li><li>Select suitable approved external Part 21 Design Organizations to assist Gulf Air with design tasks.</li><li>Ensure that Gulf Air aircraft structural damage and repair records are maintained in accordance with AMTR M.304.</li><li>Discharge position responsibilities and duties in such a manner that defined performance and achievement goals can be satisfied.</li><li>Undertake periodic staff performance appraisals in association with the SME.</li><li>Responsible for subordinates KPIs and required to complete all stages of performance management system.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATIONS AND TRAINING</h2>A relevant engineering degree or an aircraft maintenance qualification with additional education acceptable to the BCAA. relevant engineering degree means an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies relevant to the maintenance and continuing airworthiness of aircraft/aircraft components.<h2>EXPERIENCE</h2>Minimum 7 years airline technical experience of which 4 years should be in an aircraft structure / interiors discipline.
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >Drive operational performance reporting and analytics across the MEA Air Network, ensuring accurate measurement, monitoring, and continuous improvement of network performance against agreed KPIs. The role is responsible for delivering insightful reports and dashboards, conducting in-depth operational and business analysis, and transforming data into actionable recommendations that enhance efficiency, reduce costs, and support strategic decision-making. Working closely with aviation and operational stakeholders, the Operations Reporting Manager ensures data integrity, identifies performance trends, develops creative analytical solutions, and leads reporting process improvements to support business objectives and maintain the highest operational standards.</span></p><p ><span ></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ><strong><span >Process: </span></strong></p><p ><strong><span ></span></strong></p><p ><u><span >Business Partnering & Requirements Management</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Gather, analyze, and document business requirements from Aviation stakeholders. </span></li><li><span >Translate business requirements into reporting, automation, and analytics solutions. </span></li><li><span >Facilitate workshops and stakeholder discussions to define KPIs and operational improvement opportunities.</span></li></ul><p ><span ></span></p><p ><u><span >Process Improvement Responsibilities</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Lead process improvement initiatives using operational analytics and digital technologies. </span></li><li><span >Conduct process assessments and identify efficiency opportunities. </span></li><li><span >Measure and report benefits realization from implemented improvements.</span></li></ul><p ><span ></span></p><p ><u><span ></span></u></p><p ><u><span >Other Responsibilities: </span></u></p><ul><li><span >Support and evaluate operational process improvement initiatives.</span></li><li><span >Analyze operational data to identify efficiency opportunities and recommend improvement actions.</span></li><li><span >Participate in process design, redesign, and continuous improvement activities.</span></li><li><span >Monitor and report benefits realized from operational improvement projects.</span></li><li><span >Support Aviation performance improvement initiatives through analytical assessment and reporting.</span></li><li><span >Extraction of operations performance data from the BAR Data Warehouse (BDW) using COGNOS and Operations Performance Management System (OPMS) system for all network air movements operating within and transiting through the MEA Region.</span></li><li><span >Lead Business Intelligence, Advanced Analytics, Artificial Intelligence (AI), and Machine Learning (ML) initiatives across Aviation and Network Operations.</span></li><li><span >Develop predictive and prescriptive analytics solutions to improve operational performance, network efficiency, resource utilization, and decision-making. (e.g. Network performance forecasting, Capacity planning, Delay prediction, Resource optimization, Operational risk management)</span></li><li><span >Develop enterprise-level dashboards, scorecards, and KPI frameworks.</span></li><li><span >Lead data governance, data quality, and data standardization initiatives.</span></li><li><span >Design and implement API-based data integration solutions to automate data exchange between operational systems, reporting platforms, and enterprise applications.</span></li><li><span >Drive digital transformation through the effective use of Microsoft technologies, cloud analytics platforms, and enterprise data solutions.</span></li><li><span >Drive automation initiatives using Power Automate, Power Apps, Copilot, and related Microsoft technologies.</span></li><li><span >Data Engineering & Integration</span></li><li><span >Design and manage API-based integrations between operational, finance, and reporting systems.</span></li><li><span >Microsoft Ecosystem Leadership</span></li><li><span >Detailed analysis on various Aviation performance reports (e.g. airline performance, safety, incidents) </span></li><li><span >Developed reporting templates for stations and departments self-reporting.</span></li><li><span >To highlight data irregularities to the Data Quality team for investigation and corrective action.</span></li><li><span >Distribution of period end operations performance reports, maintaining agreed time deadlines at all times.</span></li><li><span >To run ad hoc performance investigations, delivering findings in agreed formats to allow further in-depth analysis to be completed.</span></li><li><span >To be proactive in highlighting deteriorating performance trends associated to Aviation MEA KPI’s through continuous real time monitoring.</span></li><li><span >Administration of back-up analogue operations performance information for reference purposes.</span></li><li><span >The Senior Operations Performance Analyst is to deputize for the Operations Performance Manager during leave of absence. </span></li></ul><p ><strong><span >People – Management:</span></strong></p><ul><li><span >Individual contributor role with no direct line management responsibility.</span></li><li><span >May provide functional guidance and subject matter expertise to stakeholders and project teams</span></li><li><span >Excellent communication skills need to be able to liaise with operational people within MEA Aviation and MENA Network Operations.</span></li><li><span >Effective negotiation skills are needed to ensure tasks are completed in MEA Aviation’s best interest.</span></li></ul><p ><strong><span >Customer:</span></strong><strong><em><span ></span></em></strong></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >All departments and members within MEA Aviation.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Aviation Finance Team.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >MENA & SSA Network Operations Control.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Network Global Business Process Area.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Global Network Management.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build effective relationships with internal and external stakeholders.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Support operational teams through timely analysis and reporting.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >3rd party Airlines, Ground Handlers and authorities</span></p><p ><span ></span></p><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><ul><li><span >Minimum 5+ years' experience in Business Intelligence, Data Analytics, Performance Reporting, or Data Science roles.</span></li><li><span >Educated to degree level is relevant subject.</span></li><li><span >Strong aviation operations and network performance management experience.</span></li><li><span >Proven expertise in Power BI, Cognos Analytics, Teradata, Snowflake, SQL, and cloud-based data platforms.</span></li><li><span >Experience developing API integrations and enterprise reporting solutions.</span></li><li><span >Practical experience with Microsoft Azure, Power Platform, and modern analytics ecosystems.</span></li><li><span >Experience managing enterprise-scale reporting and data governance frameworks.</span></li><li><span >Strong oral and written communication skills.</span></li><li><span >Good team management and influencing skills.</span></li><li><span >Attention to detail.</span></li><li><span >Good presentation skills.</span></li><li><span >Sound knowledge of network operations / activities. </span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><ul><li>Strong career support in an international environment..</li><li>Great Culture and Colleagues.<span ></span></li><li>Multifarious benefit programm.<span ></span></li></ul><p ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div>
<p><h4>About the company</h4>
<p>Beyond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA). We are seeking a Nominated Postholder Continuing Airworthiness (CAMO) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.</p>
<h4>Role overview</h4>
<p>The Nominated Postholder Continuing Airworthiness (CAMO) is appointed by, and reports to, the Accountable Manager, and is responsible for:</p>
<ul>
<li>Ensure the continuing airworthiness of the aircraft managed and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA continuing-airworthiness requirements</li>
<li>Develop and control the Aircraft Maintenance Programme(s), including any reliability programme, and present them to BCAA for approval</li>
<li>Ensure all applicable airworthiness directives and continued-airworthiness requirements are applied</li>
<li>Establish and manage the required maintenance contracts, and ensure maintenance is carried out by an appropriately approved organisation and correctly released</li>
<li>Manage scheduled maintenance, AD application, life-limited-part replacement and component inspections, and manage and archive continuing-airworthiness records and the technical log</li>
<li>Ensure the Certificate of Airworthiness, Airworthiness Review Certificate and Noise Certificate of each aircraft remain valid, and manage airworthiness reviews where applicable</li>
<li>Participate in developing the Continuing Airworthiness Management Exposition (CAME) and submit it to Compliance Monitoring for review and approval, and implement the department Safety Management System (SMS) under the Safety Manager</li>
</ul>
<h4>Requirements</h4>
<p>This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR), BCAA continuing-airworthiness and CAMO requirements, and associated BCAA guidance. Appointment is subject to formal nomination to and acceptance by BCAA.</p>
<h4>Mandatory</h4>
<ul>
<li>Relevant knowledge, background and experience in continuing airworthiness in accordance with the applicable Bahrain ANTR and BCAA CAMO requirements</li>
<li>Aircraft maintenance engineering qualification — Part-66 licence or equivalent aircraft maintenance engineering license or equivalent engineering qualification</li>
<li>Comprehensive knowledge of the CAME and the approved maintenance programme</li>
<li>Must be acceptable to BCAA following formal assessment</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>Airbus type experience</li>
<li>Experience standing up or transferring CAMO arrangements</li>
<li>Experience managing sub-contracted CAMO/Part-145 interfaces</li>
</ul>
<h4>Benefits</h4>
<p>A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.</p>
<p>If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Safety & Compliance (NPSM) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.<br> The Nominated Postholder Safety & Compliance Monitoring is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure the organisation remains in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements and monitor the identification and correction of adverse compliance and operational trends across the AOC.<br> • Own and administer the Safety Management System (SMS), leading hazard identification, risk management, safety assurance and a just reporting culture.<br> • Establish and manage the independent Compliance Monitoring function, plan and conduct the audit and inspection programme, and ensure findings are followed up and closed in a timely manner.<br> • Manage safety performance indicators, safety promotion and the reporting system, and provide the Accountable Manager with independent oversight of operations, ground and continuing-airworthiness activities.<br> • Prepare and present safety and compliance data to the Safety Review Board (SRB) and support the Accountable Manager in chairing it.<br> • Establish and issue the Management System / Safety and Compliance Monitoring manuals, and interface with BCAA on safety, audit and compliance matters.<br> A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This position combines the Quality Manager / Quality Assurance nominated-postholder function under ANTR OPS 1.<br>035 and ANTR OPS 1.<br>175 with the Post Holder SMS function under ANTR OPS 1.<br>037 and ANTR Volume III, Part 19.<br> The successful candidate must be formally nominated to and accepted by BCAA and must complete any BCAA assessment or interview required.<br> Mandatory • Thorough knowledge of the AOC holder's safety management and compliance monitoring concept (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.<br> • Practical experience and expertise in the application of aviation safety standards, safe operating practices and audit techniques.<br> • Must be acceptable to BCAA following formal assessment.<br> Desirable • Recognised safety-management and/or auditor qualification and SMS implementation experience.<br> • Experience standing up a Management System / Compliance Monitoring function in a new-AOC or multi-fleet environment.<br> • Fluent English; Arabic and regional market experience advantageous.<br></span> </div>