Airline Ticketing Agent Jobs
45 Jobs Found
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times. Ensure all reservations are accurately actioned within the same working day To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p><p><strong>Desired Candidate Profile</strong></p><p>English Language - Fluency is required</p><p>Knowledge of the Arabic language is an advantage</p><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><p>Excellent telephone presentation, sales skills, and ability to sell is a plus</p><p>Highly interactive and people-friendly attitude</p><p>Knowledge of Opera PMS is mandatory</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Consistently offer exceptional, friendly and engaging service</p><p>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</p><p>Recommend property facilities and assist guests with information and special requests</p><p>Book room reservation requests, enter rooming lists, and update accurate information in the system</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Guest focused personality is essential</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>SECONDARY ICT TEACHER NEEDED IN THE GULF REGION Location: Kingdom of Bahrain - The Island of Smiles Start Date: August 2026 School Type: K-12 Bilingual International US/IB for Locals and Arab students For a school that offers a welcoming blended bilingual and international learning environment serving both local Bahraini and expatriate families from Kindergarten through Grade 12. The school combines an American curriculum with the International Baccalaureate (IB) framework, creating a balanced educational experience that promotes academic excellence, creativity, and global-minded learning. With English and Arabic integrated into school life and a strong sense of community throughout the campus, this school provides students with a supportive environment that values cultural identity while preparing them for success in an international world. Recruitment Criteria: • Degree that matches your teaching age range or subject • Passport holders from the USA / Canada • New graduates (newly qualified teachers) are welcome to apply • Unqualified teachers are also welcome but the salary will be lower • Willingness to work in a local / multicultural community Benefits Package: • Tax-free salary: $2,500–$4,000 USD/month (based on qualifications and experience) • Annual airfare for employee and eligible dependents • Monthly housing allowance • International medical insurance • Settling-in allowance • Visa allowance • Baggage allowance • 50% tuition discount for up to two children • End-of-service benefits as per Bahrain Labour Law • Renewable 2-year contract Bahrain is a welcoming island nation that combines rich Arabian heritage with a modern, cosmopolitan lifestyle. Known for its friendly community, vibrant café and dining culture, beautiful waterfronts, nightlife and year-round sunshine, Bahrain offers a relaxed and enjoyable environment for expatriates and families alike. From traditional souqs and historic forts to contemporary shopping malls, sporting events, and beach resorts, the country provides a diverse and balanced lifestyle with a strong sense of culture, hospitality, and community.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>SECONDARY SOCIAL STUDIES COUNSELOR NEEDED IN THE GULF REGION Location: Kingdom of Bahrain - The Island of Smiles Start Date: August 2026 School Type: K-12 Bilingual International US/IB for Locals and Arab students For a school that offers a welcoming blended bilingual and international learning environment serving both local Bahraini and expatriate families from Kindergarten through Grade 12. The school combines an American curriculum with the International Baccalaureate (IB) framework, creating a balanced educational experience that promotes academic excellence, creativity, and global-minded learning. With English and Arabic integrated into school life and a strong sense of community throughout the campus, this school provides students with a supportive environment that values cultural identity while preparing them for success in an international world. Recruitment Criteria: • Degree that matches your teaching age range or subject • Passport holders from the USA / Canada • New graduates (newly qualified teachers) are welcome to apply • Unqualified teachers are also welcome but the salary will be lower • Willingness to work in a local / multicultural community Benefits Package: • Tax-free salary: $2,500–$4,000 USD/month (based on qualifications and experience) • Annual airfare for employee and eligible dependents • Monthly housing allowance • International medical insurance • Settling-in allowance • Visa allowance • Baggage allowance • 50% tuition discount for up to two children • End-of-service benefits as per Bahrain Labour Law • Renewable 2-year contract Bahrain is a welcoming island nation that combines rich Arabian heritage with a modern, cosmopolitan lifestyle. Known for its friendly community, vibrant café and dining culture, beautiful waterfronts, nightlife and year-round sunshine, Bahrain offers a relaxed and enjoyable environment for expatriates and families alike. From traditional souqs and historic forts to contemporary shopping malls, sporting events, and beach resorts, the country provides a diverse and balanced lifestyle with a strong sense of culture, hospitality, and community.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Continuing Airworthiness (CAMO) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.<br> The Nominated Postholder Continuing Airworthiness (CAMO) is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure the continuing airworthiness of the aircraft managed and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA continuing-airworthiness requirements • Develop and control the Aircraft Maintenance Programme(s), including any reliability programme, and present them to BCAA for approval.<br> • Ensure all applicable airworthiness directives and continued-airworthiness requirements are applied.<br> • Establish and manage the required maintenance contracts, and ensure maintenance is carried out by an appropriately approved organisation and correctly released.<br> • Manage scheduled maintenance, AD application, life-limited-part replacement and component inspections, and manage and archive continuing-airworthiness records and the technical log.<br> • Ensure the Certificate of Airworthiness, Airworthiness Review Certificate and Noise Certificate of each aircraft remain valid, and manage airworthiness reviews where applicable.<br> • Participate in developing the Continuing Airworthiness Management Exposition (CAME) and submit it to Compliance Monitoring for review and approval, and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR), BCAA continuing-airworthiness and CAMO requirements, and associated BCAA guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA Mandatory • Relevant knowledge, background and experience in continuing airworthiness in accordance with the applicable Bahrain ANTR and BCAA CAMO requirements.<br> • Aircraft maintenance engineering qualification — Part-66 licence or equivalent aircraft maintenance engineering license or equivalent engineering qualification.<br> • Comprehensive knowledge of the CAME and the approved maintenance programme.<br> • Must be acceptable to BCAA following formal assessment.<br> Desirable • Airbus type experience.<br> • Experience standing up or transferring CAMO arrangements.<br> • Experience managing sub-contracted CAMO / Part-145 interfaces.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction & Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket & SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base & Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience & Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance & Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email & chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer & Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p><b>Job Overview: </b>We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.</p><p>The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved.</p><p>Key Responsibilities</p><ul><li>Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.</li><li>Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.</li><li>Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.</li><li>Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.</li><li>Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.</li><li>Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.</li><li>Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of proven experience in event operations, specializing in both mega and small events.</li><li>Bachelor's degree in Event Management, Business Administration, or a related field.</li><li>Technical background in software, hardware, or network is a significant advantage.</li><li>Strong understanding and experience in managing ticketing operations as a part of the event scope.</li><li>Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.</li><li>Experience in working on F1 events or any international events is a significant advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you an experienced aviation engineering professional ready to lead a high-performing team in a fast-paced, world-class cargo airline? DHL Air Bahrain is seeking an Engineering Manager to join its team. DHL Air Bahrain is a cargo airline based in Bahrain. The airline operates a fleet of 10 Boeing 767 aircraft transporting freight across the Middle East. Reporting directly to the Director Technical, the Engineering Manager leads the Airline's Continuing Airworthiness Management Organisation (CAMO), overseeing Technical Services, Airline Maintenance, Technical Records, and the Technical Library while assuming full responsibility for project management and ensuring the continued airworthiness of the fleet.</p><p>Duties and Responsibilities:</p><ul><li>Introduce, revise, and manage maintenance and reliability programmes.</li><li>Instigate and control the review and implementation of incoming FAA ADs and SBs.</li><li>Prioritise work requirements to maintain aircraft in a serviceable condition through weekly meetings with teams to discuss all projects.</li><li>Manage the engineering team, including recruitment and staff development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10 years' relevant aircraft maintenance experience</li><li>5 years' experience in Technical Services</li><li>Bachelor's degree</li><li>Ideally hold an EASA, FAA, or ICAO Engineering Licence</li><li>Part-145 and Part-CAMO experience</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Beond is the world's first premium leisure airline.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Ground Operations to lead the development, certification and oversight of the ground operations function for our Bahrain AOC, based in Manama, Bahrain.<br> The Nominated Postholder Ground Operations is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility, and set Ground Operations safety standards Define the Ground Operations budget and liaise with the Nominated Postholder – Flight Operations on new airports and unique ground-handling or loading requirements Oversee and coordinate ground-handling contracts and the outsourcing of ground-handling functions Ensure all aircraft are operated in compliance with the AOC and that Compliance Monitoring findings are followed up and closed in a timely manner Supervise ground crew and their licences, medicals and ratings, and check that procedures and flight-safety standards are applied, taking corrective action where needed Provide oversight and control of the carriage of dangerous goods and the identification and mitigation of hazards and risks Issue handling documents in accordance with the applicable Bahrain ANTR and BCAA requirements, ICAO, IATA and airport-authority regulations, establish and issue the Ground Operations Manual (GOM), and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA.<br> Mandatory • Thorough knowledge of the AOC holder's ground operations concept and the applicable Bahrain ANTR and BCAA AOC certification requirements At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position Knowledge of the applicable Bahrain ANTR and BCAA requirements, dangerous-goods regulations and ground-handling standards Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system Must be acceptable to BCAA following formal assessment Desirable • Working knowledge of IATA AHM / IGOM.<br> • Experience managing third-party ground-handling providers.<br> • Station or AOC start-up experience.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>As a Tapster you will:</p><ul><li>Provide quality customer care to inbound calls, chat and emails</li><li>Accurately categorize the reason for the customer call/chat</li><li>Raise support tickets with complete information to enable tracking and resolution of customer requests</li><li>Investigate and resolve customer complaints then close support tickets</li><li>Maintain a database of customer information</li><li>Escalate inquiries to the appropriate team</li><li>Assist customers with registration or account creation</li><li>Pass customer feedback onto the product or sales team to improve the organisation s offerings</li><li>Respond promptly to customer inquiries</li><li>Maintain a positive, empathetic, and professional attitude</li><li>Capture customer satisfaction at the end of every interaction.</li><li>Stay updated on emails and be updated and familiar with all supporting documents on the knowledge base</li><li>Contribute positively towards the achievement of performance targets in all aspects of the team s activities</li><li>Proactively provide solutions or improvements to Tap management that deliver improved complaints management processes for Tap Customers and where possible reduce the volume of complaints</li><li>Support a good team and working environment by assisting fellow employees and participating constructively in team objectives.</li><li>Work on a shift basis. (remote outside of business hours)</li><li>Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree holder</li><li>Ability to establish credibility and internal relationships</li><li>Understanding of client/merchant/stakeholder care</li><li>Awareness of how your role supports the business</li><li>Enthusiasm for working in a growing fintech</li><li>Ability to work in a team and follow daily tasks</li><li>Skills and knowledge to actively participate in meetings</li><li>Ability to deliver work on time</li><li>Problem-solving and quick-thinking skills</li><li>Ability to organize information and ask relevant questions</li><li>Strong communication skills in English, with a preference for Arabic language ability</li></ul><p>Are you ready to shape the future of payments in MENA?</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward.</p>
<p>This position is based at Downtown Rotana Hotel. Manama, Bahrain. </p>
<p>As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact<br>• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner<br>• Set up the outlet prior to the business hours along with the service team<br>• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables<br>• Observe the cleanliness and maintenance of the outlet and the entrance area<br>• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact<br>• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests<br>• Contribute in setting up the outlets database<br>• Reassure the guests’ satisfaction upon their departure</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Oracle Fusion IT Support Specialist is responsible for providing technical and functional support for Oracle Fusion Cloud applications. The role ensures the smooth operation of Oracle Fusion modules, resolves system issues, supports end users, manages system configurations, and collaborates with business stakeholders to optimize ERP processes and system performance.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Oracle Fusion Support</strong></p><ul><li><p>Provide first and second-level support for Oracle Fusion Cloud applications.</p></li><li><p>Troubleshoot and resolve system issues, user errors, and process-related incidents.</p></li><li><p>Monitor system performance and ensure application availability.</p></li><li><p>Escalate complex issues to Oracle Support or implementation partners when required.</p></li><li><p>Track and manage support tickets to ensure timely resolution.</p></li></ul><p><strong>Functional Support</strong></p><ul><li><p>Support Oracle Fusion modules such as:</p><ul><li><p>Human Capital Management (HCM)</p></li><li><p>Financials</p></li><li><p>Procurement</p></li><li><p>Supply Chain Management (SCM)</p></li><li><p>Inventory Management</p></li><li><p>Projects Management</p></li></ul></li><li><p>Assist users with transactions, workflows, approvals, and reporting.</p></li><li><p>Provide guidance on system functionality and best practices.</p></li></ul><p><strong>System Administration</strong></p><ul><li><p>Manage user accounts, roles, responsibilities, and security access.</p></li><li><p>Maintain system configurations and setup changes according to business requirements.</p></li><li><p>Support quarterly Oracle updates and system testing activities.</p></li><li><p>Monitor integration processes and interfaces between Oracle Fusion and other applications.</p></li></ul><p><strong>Reporting & Data Management</strong></p><ul><li><p>Develop and maintain reports, dashboards, and analytics using Oracle reporting tools.</p></li><li><p>Assist with data uploads, data validation, and reconciliation activities.</p></li><li><p>Ensure data accuracy, integrity, and compliance with company standards.</p></li></ul><p><strong>Testing & Enhancements</strong></p><ul><li><p>Participate in User Acceptance Testing (UAT) for system enhancements and upgrades.</p></li><li><p>Document business requirements and functional specifications.</p></li><li><p>Coordinate with vendors and consultants on system improvements and projects.</p></li><li><p>Support implementation of new Oracle Fusion modules and functionalities.</p></li></ul><p><strong>User Training & Documentation</strong></p><ul><li><p>Conduct end-user training sessions and system demonstrations.</p></li><li><p>Develop user guides, process documentation, and training materials.</p></li><li><p>Promote user adoption and continuous improvement initiatives.</p></li></ul><p><strong>Compliance & Security</strong></p><ul><li><p>Ensure compliance with IT policies, security standards, and internal controls.</p></li><li><p>Support audits related to ERP systems and data access controls.</p></li><li><p>Maintain confidentiality and security of business data.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or related field.</p></li><li><p>Oracle Fusion certifications are preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–5 years of experience supporting Oracle Fusion Cloud applications.</p></li><li><p>Experience in ERP support, system administration, or business applications support.</p></li><li><p>Experience in manufacturing, industrial, or corporate environments is preferred.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of Oracle Fusion Cloud applications.</p></li><li><p>Understanding of ERP business processes (HR, Finance, Procurement, SCM).</p></li><li><p>Experience with Oracle BI Publisher, OTBI, and reporting tools.</p></li><li><p>Knowledge of system integrations and data migration processes.</p></li><li><p>Familiarity with SQL and database concepts is an advantage.</p></li><li><p>Experience with Service Desk/Ticketing systems.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Problem Solving</p></li><li><p>Customer Service Orientation</p></li><li><p>Analytical Thinking</p></li><li><p>Communication Skills</p></li><li><p>Attention to Detail</p></li><li><p>Time Management</p></li><li><p>Stakeholder Management</p></li><li><p>Teamwork</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Ticket Resolution Time (SLA Compliance)</p></li><li><p>User Satisfaction Rate</p></li><li><p>System Availability/Uptime</p></li><li><p>Number of Recurring Issues Resolved</p></li><li><p>UAT Success Rate</p></li><li><p>Oracle Update Testing Completion</p></li></ul><p>Training Effectiveness and User Adoption Rate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Reservations Agent<br>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Consistently offer exceptional, friendly and engaging service<br>Ensure the best selection for the guest and ensure revenue is maximized through up-selling<br>Recommend property facilities and assist guests with information and special requests<br>Book room reservation requests, enter rooming lists, and update accurate information in the system</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Guest focused personality is essential</p><br><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>More About the Role:</b><br>Join Our Mission to Support the U.S. Navy’s PC Refresh Initiative and Enhance Warfighter Capabilities with Advanced IT Solutions!</p><br><p><br>Leidos is seeking a highly motivated and skilled OCONUS Seat Service Technician to join our team and support the Naval Enterprise Network (NEN) OCONUS portion of the NGEN-R Service Management, Integration, and Transport (SMIT) Contract. This exciting opportunity is in Manama, Bahrain, where you will contribute to the End User Hardware as a Service (EUHWaaS) task order in the Middle East.<br>At Leidos, we are deeply committed to supporting the U.S. Navy and its mission of providing superior technology to ensure the effectiveness of our nation’s defense efforts.</p><br><p><br>By joining us, you will have the unique opportunity to be part of a team that provides Information Technology support to the U.S. Navy, making an impactful difference in the way it operates globally. You will contribute to the modernization of technology systems that support critical Navy operations, ensuring that warfighters have access to the most reliable, secure, and efficient IT infrastructure possible. Your efforts will directly contribute to the Navy’s overall mission, ensuring readiness, bolstering security, and optimizing operational success.<br> <br>If you're looking for a chance to make a tangible difference in the defense of our nation, while advancing your career in the dynamic and rapidly evolving field of IT modernization, this is the opportunity for you.</p><br><p><b>What You'll Get to Do:</b><br>•Support the deployment of new hardware as a service devices (desktops, laptops, peripherals) as part of the EUHWaaS task order. This includes system imaging, software installation, configuration, and data migration. <br>•Configure systems per baseline image specifications, ensuring all new devices are set up with the required applications, operating systems, and security setting in accordance with Government policies. <br>•Deploy PCs by unboxing equipment, disposing of packaging materials, and transporting systems to buildings throughout the worksite. <br>•Maintain detailed records of the refresh process in remedy tickets, adhering to all work instructions for ticket management. <br>•Complete break-fix actions for EUHW devices, adhering to all work instructions and documenting work in tickets. <br>•Complete seat returns for EUHW devices, adhering to all work instructions and documenting work in tickets.<br>•Communicate with regional lead(s) and on-site end-user POCs to execute system replacements, break-fix actions, and device returns. <br>•Assist with the overall coordination of the EUHWaaS task, ensuring timelines and milestones are met. Report progress, challenges, and completed tasks to the project lead.<br>•Support completing all actions within the timeframe required by Service Level Requirement (SLR).</p><br><p><b>You'll Bring These Qualifications:</b><br>•Bachelor’s degree in IT or related field, and 2 years related experience; additional years of related experience may be substituted in lieu of a degree.<br>•Must be a US Citizen and posess an active DoD Secret Clearance. <br>•Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.). <br>•Minimum of one OEM network or OS certification (CCNA, MDAA, MEAA, etc.). <br>•Proficient with Windows operating systems, including installation, configuration, and troubleshooting. <br>•Strong knowledge of hardware, including desktops, laptops, and peripheral devices. <br>•Ability and willingness to carry up to 30 lbs of equipment. <br>•Familiarity with imaging and deployment tools (e.g., MECM or similar). <br>•Familiarity with data migration and backup procedures. <br>•Ability to troubleshoot and resolve routine technical issues efficiently and effectively in a fast-paced environment. <br>•Ability to work independently and in a collaborative, team-oriented environment.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•ITIL Foundations v3 or v4 Certification. <br>•Knowledge of Department of Defense (DoD) / Department of Navy (DoN) operating environments. <br>•Knowledge of network configurations and security protocols. <br>•Strategic thinker with a results-oriented mindset. <br>•High attention to detail and accuracy. <br>•Problem-solving skills and a proactive approach to challenges.</p><br><p>NGEN<br> </p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>June 26, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $50,700.00 - $91,650.00<p><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Open Positions:</b></p><br> <p>Consultant - VAT</p><br> <p>Senior Consultant - Corporate Tax</p><br><p>Manager - Corporate Tax</p><br><p><b>Primary Duties:</b> </p><br> <ul> <li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li> <li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li> <li>Provide innovative tax planning and review complex tax returns.</li> <li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li> <li>Manage tax provision and tax compliance process.</li> <li>Improve processes by developing or implementing best practices.</li> <li>Manage and coordinate tax audits.</li> <li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li> <li>Manage and lead the tax advisory team.</li> </ul> <p><b>Decision Making Authority: </b> </p><br> <ul> <li>In coordination with Senior Managers, Directors & Partners.</li> </ul> <p><b>Supervisory Responsibility:</b> </p><br> <ul> <li>Strong client relations and ability to perform new jobs.</li> <li>Recognize and evaluate the materiality and significance of tax related issues and recommend appropriate means for obtaining compliance.</li> <li>Ability to gain cooperation of clients in completing the audit and in implementing the recommendations contained in the audit report.</li> <li>Have responsibility and enjoy the challenges of various industries.</li> </ul> <p><b>Competencies/Knowledge, Skills and Abilities: </b> </p><br> <ul> <li>Excellent numeric and analytical skills.</li> <li>Result-driven and client focus.</li> <li>Ability to meet client deadlines.</li> <li>Ability to withstanding work pressure.</li> </ul> <p><b>Qualifications: </b> </p><br> <ul> <li>Degree in accounting, finance, commerce or related field.</li> <li>Completed a professional qualification, such as CPA/ACCA/CA/ LLB/LLM/LLD/JSD.</li> <li>1-5 years of professional experience in the taxation field.</li> <li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li> <li>Good knowledge on business process.</li></ul>For further information, and to apply, please visit our website via the “Apply” button below.<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. The Leidos Digital Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for a Core IP and Optical Transport Network Engineer in Bahrain. You will perform sustainment, maintenance, problem and change management services to help ensure secure, reliable, and uninterrupted availability of the DISN. Work Week : This position is Sunday to Thursday. Friday & Saturday is the normal weekend in Bahrain.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Responsible for performing and training team on the following duties:</p><ul><li>Network design and engineering</li><li>Perform network management system design, develop Methods of Procedure, analysis, testing and/or modifications of architecture in support of software/hardware technical refresh and upgrades approved by the Engineering Review Board.</li><li>Implement new network hardware (shelves, cards) on operational nodes.</li><li>Deploy network changes - monitor for any impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting.</li><li>Recommend best practices for the operation and maintenance of the network.</li><li>Provide ad-hoc engineering support, statistics/data gathering, modeling, creating/updating flowcharts and providing recommendations to determine the most efficient configuration of the network based on Engineering documents and experience.</li><li>Provide Engineering Incident Management Escalation Support</li><li>Perform fault isolation, analysis, and troubleshooting across various Transport and IP platforms including SONET Optical/Fiber Transport (ODXC/MSPP), Dense Wavelength Division Multiplexing (DWDM), Time Division Multiplexing (TDM), routers, switches, firewalls and cryptographic systems.</li><li>Engage with other Engineers (Transport, IP and Unified Capabilities), vendors, and customers to perform Root Cause Analysis</li><li>Update ServiceNow tickets with accurate documentation</li><li>Provide situational awareness reporting to customers and management.</li><li>Accurately document the Mission Support Services (MSS) database to reflect the real time network.</li><li>Support Authorized Service Interruption (ASI) Activities to collect site and device data to schedule maintenance windows, coordinating dispatch of technicians, and identifying availability of site personnel.</li><li>Interact with Problem Coordinator and Government customer for troubleshooting and resolution of Problem Management candidate tickets.</li><li>Interact with vendor Technical Assistance Center (TAC) personnel to gather needed data to create hardware replacement order.</li></ul><p><strong>Basic Qualifications:</strong></p><ul><li>Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.</li><li>Proficient in one or more optical transport platforms: CIENA 6500, CIENA Corestream, Cisco NCS2K, CISCO MSPP 15454/15310, SYCAMORE ODXC 16K/9K, XTERA, and other ancillary equipment.</li><li>Proficient in one or more IP platforms: Juniper MX480, Juniper MX240, Cisco ASR9000, General Dynamic KG175, Sonata Safenet CN6100.</li><li>Experience analyzing section, line, and path events on Wide Area Network (WAN) and Optical networks</li><li>Experience with end-to-end system loopback testing and troubleshooting on WAN and Transport networks.</li><li>Exposure to troubleshooting, assessment, root cause analysis, and restoration of WAN and Optical networks.</li><li>Experience working with service providers and/or enterprise Transport systems utilizing Cisco/CIENA devices.</li><li>Experience with ports and protocols for WAN, DWDM and SONET technologies.</li><li>Experience analyzing VLAN, routing, IP addressing and sub-netting.</li><li>Experience troubleshooting and configuring IP networks using at least one of the following routing methods: BGP, ISIS or OSPF, Static routing.</li><li>Currently possess an active Secret security clearance.</li><li>Certifications with major network system vendors such as Cisco and or Juniper are a strong plus.</li><li>Security certification and/or knowledge of DDoS and other attack vectors experienced in modern networks.</li><li>Layer 2/3 VPN and Firewall knowledge and experience.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Equally proficient in Ciena, Cisco and Juniper configuration, troubleshooting, and design</li><li>Experience with Power systems and Network Timing</li><li>Experience with WAN, DWDM and Synchronous Optical Networks (SONET)</li><li>Possess understanding of Physical (Layer 1), Data Link (Layer 2) and Network (Layer 3) troubleshooting.</li><li>CIENA 6500, CISCO 4200, CISCO NCS2K and Crypto configuration, troubleshooting, and design experience.</li><li>Physical cable plant and wiring experience.</li><li>Excellent project, technical, interpersonal, presentation and problem management skills.</li><li>Extensive network integration experience for a variety of network protocol standards.</li><li>Experience with Palo Alto firewalls, F5 appliances, and Splunk systems</li><li>Experience with either service provider or enterprise IP networks using an interface on Cisco (ESR and ASR) and/or Juniper routers.</li><li>Equally proficient in Juniper and Cisco configuration, troubleshooting, and design.</li><li>Experience with Cisco IOS XR, JUNOS, and Cisco IOS codes.</li><li>Pearl or other language scripting capable of running backup configs and other scripting to pull information from Cisco/Juniper routers</li><li>IPSEC, MPLS and IPV6 configuration, troubleshooting, and design experience.</li><li>Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts.</li><li>Familiarization of DOD regulations and directives.</li></ul><p><strong>Required Education and Experience:</strong></p><p>Requires BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience. (Or equivalent combination of education and/or experience.)</p><p></p></section>