Security Camera Watch Jobs in Bahrain
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<h2 class="h5">Job description</h2>
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<p><span><span><strong>Project Context and Scope: </strong>The consultant will contribute to the training and capacity building needs of the project entitled “Supporting Regional Centre of Excellence for Combatting Trafficking in Persons in the Kingdom of Bahrain Phase II” (RCTIP II/<strong>2)</strong></span><i><span>. </span></i></span><span><span>The objective of this project is to support the efforts of the Government of Bahrain to combat trafficking in persons (TiP) and strengthen technical capacity and regional cooperation in the Middle East and North Africa, in alignment with international standards. </span></span><span><span>The Kingdom also inaugurated a Regional Centre of Excellence and Capacity Building for Combatting Trafficking in Persons (now called RCTiP) in 2021. The International Organization for Migration (IOM) and Labour Market Regulatory Authority (LMRA) have been the lead implementers of this project. Training curriculum and Standard Operating Procedures (SOPs) have been developed for key target groups to enhance identification and referral procedures for VoTs and PVoTs. While these efforts have successfully increased knowledge and awareness of counter trafficking mechanisms in the Kingdom, the RCTiP has potential to grow, both nationally and regionally. </span></span></p><br><p><span><span>The Phase 2 project is based on two strategic pillars: 1) the expansion of existing training materials to reach a wider audience of practitioners (including through digital channels); and 2) the strengthening of Bahrain’s role as a regional leader on combating TiP. Both of these pillars are guided by IOM’s Counter-Trafficking Theory of Change, with activities that reflect the following intervention models: Capacity-development for service provision and protection; Referral system strengthening; Law and policy development; and Research and data collection/management. These modules aim to ensure a cohesive approach to counter-trafficking.</span></span></p><br><p><span><span>While the resources developed under Phase 1 effectively capacitated almost 100 frontline work</span></span><span><span>ers </span></span><span><span>to become counter trafficking trainers, additional action is needed to reach a broader audience of practitioners who can assist trafficked persons. Through Strategic Pillar 1, the existing curriculum will be adapted for a broader audience, including other professionals who may come into contact with PVoTs, such as interpreters, recruitment officers and manpower agents, and border or immigration officials. Through an e-learning platform, a greater focus will be placed on self-learning and awareness raising. The aim will be to streamline frontline workers’ knowledge of TiP and ability to identify and assist PVoTs, in accordance with national protection mechanisms (namely the NRM, Expatriate Protection Centre and national anti-trafficking hotline) and in alignment with international standards. Opportunities to support the sustainability of the centre, for example through monetization of these trainings, will be explored throughout this phase, with a view to supporting the long-term viability of the centre. Through Strategic Pillar 2, the RCTIP will be better positioned to fulfil its regional mandate. Given that Phase 1 activities focused on frontline workers in Bahrain, Phase 2 will also target professionals elsewhere in the region. The visibility of the centre and its partners will also be increased through a dedicated visibility strategy. These initiatives will serve to strengthen the counter-trafficking ecosystem in Bahrain and the wider region, focusing in particular on enhancing service provision and protection, </span><span>referral systems, and law and policy frameworks on counter-trafficking.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><u>Our Services:</u></p><br><p><b>Investor Due Diligence:</b></p><br><p>AML screening to ensure investor compliance with money laundering</p><br><p>All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|)</p><br><p>Collection and Identification of Beneficial Owners and Shareholders</p><br><p>Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)</p><br><p>PEP identification and Reporting</p><br><p><b>Registration and Static Data:</b></p><br><p>Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.</p><br><p>Distribute Investor Communications/ mailings via manual email, portal or system generated</p><br><p><b>Dealing & Cash:</b></p><br><p>Receive and Process Subscriptions, Redemptions, Transfers, and Switches</p><br><p>Approve bank information for wires</p><br><p>Match money received to money in the bank</p><br><p><b>Reconciliations:</b></p><br><p>Reconcile money movements related to subscriptions, redemptions, switches and distribution</p><br><p>Investigate reconciliation breaks</p><br><p>Chase for missing monies related to partial or unsettled payments</p><br><p>Ensure custodians/ distributors are all reconciled by the end of each month</p><br><p><b>Reporting:</b></p><br><p>Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)</p><br><p>Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows</p><br><p>Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption,</p><br><p>Capital Calls, Dividend distribution notices or any other communication requested by Board</p><br><p>of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream,</p><br><p>Allfunds and more</p><br><p>Family Office reporting: Updating FO investor accounts</p><br><p><b>Tax, FATCA/CRS:</b></p><br><p>Collection of relevant FATCA/CRS forms</p><br><p>TIN and GIIN verification</p><br><p>Tax declaration collection</p><br><p>Defining tax status of every investor in system</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<p>The TTT Assistant Manager is an execution-focused, client-facing role responsible for delivering day-to-day work products across Corporate Tax, Indirect Tax, Accounting Compliance & Reporting, eInvoicing, and AI-enabled tax use cases. The role works closely with client Tax/Finance/Technology stakeholders to translate requirements into practical solutions building data pipelines, reconciliations, dashboards, test packs, and implementation documentation that enable measurable compliance and reporting outcomes.<br>The Assistant Manager operates as a key engine room contributor on engagements owning discrete modules/tasks end-to-end (under Manager/Senior Manager direction) and ensuring delivery is accurate, well-documented, and client-ready.</p><p>A. Tax & compliance delivery outcomes (Corporate Tax / Accounting Compliance & Reporting)<br>Produces accurate, traceable outputs that support tax and accounting compliance reporting (datasets, reconciliations, exception logs, reporting packs) with minimal rework.<br>Demonstrates consistent delivery hygiene: clear documentation, repeatable logic, and evidence-ready outputs.<br>B. Indirect Tax & eInvoicing outcomes<br>Supports indirect tax reporting improvements through data readiness activities, validations, and exception handling routines.<br>Where in scope, supports eInvoicing delivery by preparing/validating data, assisting with requirements and testing, and validating reporting outputs (including data-driven VAT reporting frameworks).<br>C. Analytics outcomes (tools-driven execution)<br>Builds and maintains repeatable analytics workflows using tools such as Alteryx, produces dashboards using Tableau, and performs validations using SQL to support reconciliations and reporting confidence.<br>D. AI outcomes (practical support + validation)<br>Supports AI/GenAI-enabled use cases by preparing structured inputs, documenting requirements, validating outputs against acceptance criteria, and supporting user adoption activities.<br>E. Client experience outcomes<br>Earns client trust through responsiveness, clarity, and structured execution; contributes to workshops with well-prepared materials, crisp analysis, and clear next steps.</p><p>A. Client collaboration and co-creation (mandatory)<br>Partners with client users to clarify requirements, validate scenarios, and iterate quickly on solutions and outputs.<br>B. Ownership and accountability<br>Owns assigned deliverables end-to-end (data prep, dashboard build, test packs, documentation) and drives closure through disciplined follow-up and dependency management.<br>C. Quality and precision<br>Demonstrates strong attention to detail; proactively checks data quality, logic integrity, and documentation completeness before submitting outputs.<br>D. Learning agility<br>Learns new client systems, datasets, and reporting requirements quickly; applies feedback to improve execution quality.<br>E. Professional integrity & secure delivery (mandatory)<br>Handles client data securely and maintains confidentiality; follows engagement documentation and quality standards.<br>F. Mobility (mandatory)<br>Willingness to travel across MENA (and occasionally beyond) based on engagement needs.</p><p>A. Tax and compliance functional capability (execution depth)<br>Working understanding of tax and compliance process flows and the data required to produce reporting outputs across Corporate Tax, Indirect Tax, and accounting-related compliance reporting.<br>B. Data, analytics & validation (tools capability required)<br>Hands-on capability in SQL (extract/validate data, joins/aggregations, reconciliation support).<br>Hands-on proficiency in Alteryx for data preparation/workflows and Tableau for dashboarding/insights (or equivalent tools used on engagements).<br>Ability to execute data quality checks, reconciliations, and exception monitoring rules; ability to explain results clearly to client stakeholders.<br>C. eInvoicing & digital indirect tax reporting (preferred but valuable)<br>Understanding of eInvoicing implementation components (data fields, process impacts, integration touchpoints) and ability to support VAT reporting frameworks through validation and testing support.<br>D. AI/GenAI delivery support (required awareness)<br>Ability to support AI/GenAI initiatives by preparing validation datasets, documenting acceptance criteria, testing output quality, and supporting adoption activities.<br>E. Solution design & SDLC execution (required at task/module level)<br>Ability to produce high-quality delivery artifacts: user stories/requirements notes, data mapping sheets, process flows, test scenarios, defect logs, and release readiness checklists.<br>Familiarity with basic software delivery lifecycle concepts (build/test/release), and ability to collaborate effectively with developers/technical teams on requirements and testing.<br>F. Change enablement (execution support)<br>Ability to support adoption by creating user guides, training materials, and handover documentation; captures user feedback and incorporates improvements.</p><p>A. Requirements support and solution development (client collaboration)<br>Support requirements gathering through workshops and working sessions; document requirements, scenarios, and acceptance criteria.<br>Translate requirements into structured artifacts (data mappings, business rules, process steps) and validate with client stakeholders.<br>B. Data preparation, validation and reconciliation (hands-on delivery)<br>Extract and validate data using SQL; perform reconciliations, investigate variances, and document findings clearly.<br>Build repeatable workflows using Alteryx (or equivalent) to clean, transform, and standardize datasets for reporting/analytics.<br>C. Dashboarding and reporting insights (hands-on delivery)<br>Develop dashboards and analytics outputs using Tableau (or equivalent), ensuring metrics are defined correctly, visuals are clear, and outputs are refreshable and repeatable.<br>D. eInvoicing and VAT reporting support (where applicable)<br>Support eInvoicing activities: data readiness, validation of mandatory fields, testing support, and reporting output checks (including data-driven VAT reporting frameworks where in scope).<br>E. Testing and implementation support (build-test-deploy)<br>Prepare SIT/UAT assets: test scenarios, test scripts, test data, execution trackers, defect logs, and retest evidence.<br>Support deployment readiness through checklists, user readiness inputs, and hypercare issue triage.<br>F. AI/GenAI use case support<br>Support AI/GenAI solutions by documenting requirements, preparing validation datasets, validating outputs, and supporting adoption readiness activities.<br>G. Delivery governance and reporting (mandatory)<br>Maintain task/workplan updates; provide RAID inputs; highlight dependencies early; escalate risks/issues promptly.<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Typically 7+ years experience in tax technology delivery, tax/compliance reporting transformation, data & analytics delivery, or consulting/industry roles involving tax data and reporting.<br>Hands-on capability with SQL and at least one analytics workflow and dashboarding tool preferably Alteryx and Tableau to deliver reconciliations, dashboards, and reporting outputs.<br>Demonstrated ability to support testing cycles (SIT/UAT), manage defects, and produce clear documentation for software-enabled solutions.<br>Experience supporting eInvoicing and VAT digital reporting initiatives, including data-driven VAT reporting frameworks.<br>Exposure to AI/GenAI-enabled delivery support activities (validation, adoption support, controls through human oversight).<br>Relevant credentials aligned to role focus (tax/accounting qualification, data/analytics certifications, agile/testing credentials) (recommendation).</p>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p><p>Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you</p><p>Our Services:</p><p>Investor Due Diligence: AML screening to ensure investor compliance with money laundering All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|) Collection and Identification of Beneficial Owners and Shareholders Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.) PEP identification and Reporting</p><p>Registration and Static Data: Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program. Distribute Investor Communications/ mailings via manual email, portal or system generated</p><p>Dealing & Cash: Receive and Process Subscriptions, Redemptions, Transfers, and Switches Approve bank information for wires Match money received to money in the bank</p><p>Reconciliations: Reconcile money movements related to subscriptions, redemptions, switches and distribution Investigate reconciliation breaks Chase for missing monies related to partial or unsettled payments Ensure custodians/ distributors are all reconciled by the end of each month</p><p>Reporting: Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Caf ) Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more Family Office reporting: Updating FO investor accounts</p><p>Tax, FATCA/CRS: Collection of relevant FATCA/CRS forms TIN and GIIN verification Tax declaration collection Defining tax status of every investor in system</p><p><strong>Desired Candidate Profile</strong></p><p>Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Experienced Planning Engineer skilled in Primavera P6 and MS Project.Develops baseline and look-ahead schedules, tracks progress, monitors critical path,prepares S-curves,Gantt charts,delay/EOT analysis,manages resources and mitigates schedule risks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Engineering with 5 7 years in project planning. Expert in Primavera P6/MS Project, schedule analysis, reporting, EPC planning, and strong analytical and coordination skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Provide comprehensive support to senior leadership, ensuring effective coordination of schedules, meetings, and communications</p></li><li><p>Act as a key liaison between executives, internal teams, and external stakeholders to ensure seamless collaboration</p></li><li><p>Support business development initiatives through research, opportunity tracking, and preparation of proposals and presentations</p></li><li><p>Coordinate cross-functional activities and ensure timely follow-ups on key action items and deliverables</p></li><li><p>Drive operational efficiency by streamlining processes, improving workflows, and implementing tracking/reporting systems</p></li><li><p>Maintain strong stakeholder relationships while ensuring professional execution of meetings, events, and business engagements</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Coordination & Stakeholder Management</strong></p><ul><li><p>Facilitated seamless communication between senior leadership and internal/external stakeholders</p></li><li><p>Coordinated cross-functional activities and ensured timely follow-ups on key action items</p></li><li><p>Built and maintained strong relationships with clients, partners, and internal teams</p></li><li><p>Organized and managed meetings, business events, and executive engagements</p></li></ul><p><strong>Operational Efficiency & Process Improvement</strong></p><ul><li><p>Streamlined administrative and business processes to enhance operational efficiency</p></li><li><p>Implemented tracking systems for reporting, documentation, and workflow improvements</p></li><li><p>Identified automation opportunities leading to improved productivity and reduced manual tasks</p></li><li><p>Ensured timely completion of tasks, assignments, and executive deliverables</p></li></ul><p><strong>Business Development Contribution</strong></p><ul><li><p>Supported identification and tracking of new business opportunities and partnerships</p></li><li><p>Conducted market research, competitor analysis, and industry benchmarking</p></li><li><p>Assisted in preparation of proposals, client presentations, and business pitches</p></li><li><p>Maintained and updated CRM systems and monitored business development pipeline</p></li></ul><p></p></section>
<p><b>JOB PURPOSE:</b> Specialist Safety Training is responsible for ensuring that effective safety training is maintained across the organization and the wider community at the airside of BIA, in compliance with ICAO Annex 19, ICAO Doc 9859, BAC ASMS, and the associated procedures and guidelines. KEY ACCOUNTABILITIES: Airside Safety Responsibilities Ensures the development, review, and update of the Aerodrome Safety department's Training and Competency Requirements Manual. Ensures that the Training and Competency Requirements Guidelines established for all stakeholders is reviewed, updated, published, enforced, and monitored. Participates in safety audits to ensure conformance of stakeholders with the training and competency requirements. Develops training material for safety inductions, familiarization and awareness sessions, and ensures their delivery in an appropriate frequency in the interest of continuous improvement to safety performance. Prepares new training sessions based on the safety trend and root cause analysis performed across the department and aviation industry, in order to prevent and mitigate safety hazards. Participates in and supports with safety investigations to ensure that the training element is considered, and that the corrective actions are commensurate with the training requirements. Ensures that PLB and VDGS training is performed in line with the established procedure. Maintains training records for PLB and VDGS. Manages the license and username/password issuance process for PLB and VDGS operation. Ensures that all new contractor staff performing duties at the airside are enrolled in a safety induction. Carries out class room driving familiarization sessions, and on site practical familiarization of the airfield as part of the driving permit issuance process. Monitors the performance of On Job Training for staff as part of the Manoeuvring Area driving permit issuance process. Maintains a record of all Manoeuvring Area driving assessments performed by Airside Operations. Supports with the review and update of procedures, manuals, instructions, advisory circulars, and safety flashes to ensure that the critical training elements are considered as and when necessary. Performs monthly, quarterly, half annual, and annual analysis of training deliverables, including awareness sessions, safety inductions, PLB and VDGS training and assessment, training audits and spot checks. Ensures that Airside Operations and Aerodrome Safety staff are trained and familiarized with the particulars of all SOPs, Manuals, instructions, advisory circulars, and safety promotion material. Utilizes globally recognized training methodologies and tools when delivering training sessions and assessments. Manages the process of issuing training certificates to staff as and when required. Ensures that Airside Operations staff are trained and competent in performing critical duties such as hand marshalling, follow-me escort, aircraft repositioning, Runway / Taxiway / Stand inspections, VDGS operation, safe aircraft parking, and GRF inspection and reporting. Develops and delivers training material to Aerodrome Safety and Airside Operations staff to ensure their competency in ICAO regulations, SARPS, and local BCAA regulations. Monitors the performance of external training providers in the performance and delivery of training sessions that have an impact on safety at the airside. Ensures that all BAC Management are trained and competent in their safety related roles and responsibilities including change management, risk assessment, safety policies, safety objectives in line with ICAO Doc 9859 chapter 8.3.7. Ensures that appropriate human factors training is delivered to all BAC staff, and that the same training is mandated to be performed by stakeholder trainers for their staff. Establishes, monitors, and maintains safety performance indicators to measure the frequent delivery of safety training. Utilizes case studies from safety occurrences at the airside such as accidents, incidents, near misses, violations in order to improve existing training material and the competency and awareness of staff at the airside. Performs training needs and gap analysis to ensure that the existing training program meets the safety, regulatory, and operational requirements. Ensures that Aerodrome Safety staff performing SPI/SPT analysis are trained and competent for the task. Ensure that the accountable manager (CEO) receives specific safety training in compliance with ICAO Doc 9859 section 9.6.4.8. Maintains a tracker for all training deliverables for Aerodrome Safety and Airside Operations staff and ensures that training targets are met in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in aviation management, or equivalent qualification.</li><li>ACI Safety Management Diploma, or equivalent desirable.</li><li>Aviation Legislation and ICAO Annexes training.</li><li>Competent in Aerodrome Safety Management System.</li><li>Certification demonstrating competency in preparing and delivering training programs.</li><li>Minimum 5 years experience with special focus on aerodrome safety and relevant training programs.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales & marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities <br>• Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities <br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing marketing communications activities</h4>
<ul>
<li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li>
<li>Compares actual achievements against goals on a regular basis and takes corrective action.</li>
<li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li>
<li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li>
<li>Prepares on a timely basis the monthly sales and marketing communications report.</li>
<li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li>
<li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li>
<li>Supervises operations of the in-house art department.</li>
<li>Monitors activities of competitor hotels and trends within the industry.</li>
</ul>
<h4>Managing public relations activities</h4>
<ul>
<li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li>
<li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li>
<li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li>
<li>Works closely with the corporate and international press offices on developing story angles.</li>
<li>Plays a key role in community and government relations as well as VIP handling.</li>
<li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li>
<li>Creates and organizes press promotional activities.</li>
<li>Participates in the press events and trips organized by the regional PR offices as required.</li>
<li>Conducts press blitzes when appropriate.</li>
<li>Ensures press kit information is comprehensive and kept up-to-date.</li>
</ul>
<h4>Managing advertising activities</h4>
<ul>
<li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li>
<li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li>
<li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li>
<li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li>
<li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li>
</ul>
<h4>Managing direct marketing activities</h4>
<ul>
<li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li>
<li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li>
<li>Maintains budget control.</li>
</ul>
<h4>Manages collateral</h4>
<ul>
<li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li>
<li>Ensures hotel information is updated regularly on the internet and intranet.</li>
<li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li>
<li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li>
<li>Supervises the in-house graphic designer and/or print shop.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p>
<p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span>SAP ABAP Associate Managing Consultant </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Overall, 8-10 years of core ABAP experience, of which at least 2-3 years in two or more of the technologies like SAP ABAP Workflows, Module Pool Programming, Business Transaction Events (BTEs), Enhancements, Forms, technical designing.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>2+ years of working experience on Conversions using S/4HANA Migration Cockpit, developing custom migration objects and functions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>3+ years of strong experience in developing multiple layers of CDS Views and Odata Services, including extensions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>3 years of strong experience in debugging, troubleshooting Fiori applications and finding performance issues at various levels and fixing them.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>1+ years of experience developing custom or enhanced BRF+ applications.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience with using various tools to debug and troubleshoot Fiori and Workflows.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience 2-3 implementation & Support project experience with SLA compliance</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Should be able to handle multiple projects at same time.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>At least 2-3 years of experience to manage a team of consultants as a Technical Lead.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience of working on Tax & Revenue Management projects will be an advantage.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>SAP Solman Charm and Focus Build for Incident and Transport movement.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Design and develop SAP solutions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Handle SAP technical team.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Coordinate configuration & development & testing to ensure project implementation.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Develops technical specification documentation for SAP development objects.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Reviews SAP solution design and development by other team members for quality and adherence to development standards and development strategy.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists developers and the customer by responding to questions and clarifications on technical solution design and implementation.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Facilitate functional and business partners to validate solutions against business requirements and architecture.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists the customer in developing test cases, performing integration and user acceptance testing, including troubleshooting and resolving defects.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists the customer during cutover, anticipate, identify and resolve post Go-live issues.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Updates all design, configuration and specification documentation for all technical solutions and conducts a documentation walkthrough with the client.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Provides knowledge transfer to customer personnel throughout the project.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Work with SAP Support, as needed, to raise incidents, and assist in resolving the issues and product fixes, related to SAPUI5 applications, extension components, and flexible workflows.\</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Research SAP Notes and documentation to resolve issues with SAP BTP Services and tools.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Exposure on oData Gateway service and Fiori Application.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Exposure on CDS views and Operational Reporting.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Retrofit Activity will be an advantage.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Use of BMC Remedy tool for incident and CR management.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand business processes for focus area or module.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Research and perform detailed tasks.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand business functionality related to SAP module/application as well as can identify and understand touch points between modules.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand how to solve detailed SAP problems.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand and can explain best business practices, especially those that SAP</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Solid foundation for consulting “soft” skills necessary on client engagements.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Identify upsell opportunities and assists in management of scope.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Manages their own / team task lists in order to meet project milestones.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Monitors team status and reports variances.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Maintain positive working relationship with others.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Seek ways to increase their level of contribution and team effecti</span></span></span></span></span></span></span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>