Seafood Chef Jobs in Bahrain

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food &amp; Beverage Operations Director oversees the day-to-day performance of all F&amp;B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc). Responsibilities</p><p>1. Food &amp; beverage operations</p><ul><li>Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery</li><li>Maintain consistently high standards of service, presentation, cleanliness, and guest experience</li><li>Develop, implement, and continuously improve operational procedures and service standards</li><li>Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations</li><li>Actively manage service during peak trading periods and high-profile club events</li></ul><p>2. Events &amp; banquet operations</p><ul><li>Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations</li><li>Collaborate with the Events team to ensure successful planning and flawless execution</li><li>Ensure appropriate staffing, equipment, and operational readiness for large-scale events</li><li>Maintain exceptional service standards across both day-to-day operations and special events</li></ul><p>3. Team leadership &amp; people management</p><ul><li>Lead, coach, and develop supervisors and operational teams across multiple outlets</li><li>Build a strong service culture focused on hospitality, accountability, and continuous improvement</li><li>Manage workforce planning, scheduling, and staffing levels in line with operational demand</li><li>Conduct regular performance reviews, coaching sessions, and training initiatives</li><li>Foster collaboration between front-of-house and back-of-house teams</li></ul><p>4. Financial &amp; operational performance</p><ul><li>Manage departmental budgets while controlling labour, food, and beverage costs</li><li>Monitor operational performance through KPIs and management reporting</li><li>Identify opportunities to improve efficiency, increase revenue, and reduce waste</li><li>Ensure inventory, purchasing, and stock control processes are effectively managed</li><li>Support forecasting and business planning alongside senior management</li></ul><p>5. Member &amp; guest experience</p><ul><li>Champion a service-first culture that delivers exceptional member and guest satisfaction</li><li>Respond proactively to feedback and resolve service issues in a timely and professional manner</li><li>Continuously identify opportunities to elevate the club's hospitality offering</li><li>Build strong relationships with members and regular guests to enhance loyalty and engagement</li></ul><p>6. Compliance &amp; quality assurance</p><ul><li>Ensure full compliance with food safety, hygiene, and health &amp; safety regulations</li><li>Maintain HACCP standards and ensure all operational procedures are consistently followed</li><li>Conduct regular operational audits across all outlets</li><li>Ensure compliance with company policies, licensing requirements, and brand standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline</li><li>5 8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments</li><li>Minimum 3 years in a leadership role managing multiple outlets and large operational teams</li><li>Demonstrated experience overseeing banquet, conference, or large-scale event operations</li><li>Strong commercial acumen with experience managing budgets, labour costs, and food &amp; beverage profitability</li><li>Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous</li><li>HACCP or Food Safety certification is desirable</li><li>Operational leadership and execution</li><li>Guest-centric mindset with a passion for service excellence</li><li>Commercial and financial acumen</li><li>Team leadership, coaching, and people development</li><li>Planning, organisation, and resource management</li><li>Event and banquet operations management</li><li>Problem-solving and sound decision-making under pressure</li><li>Strong communication and stakeholder management</li><li>Attention to detail and commitment to quality</li><li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a professional and guest-focused Receptionist to join our Front Office team.</p><p>Key Responsibilities</p><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p>Your Team &amp; Working Enviroment: Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges , including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi . Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall , 5 dedicated meeting rooms , and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea &amp; Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries. Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea &amp; spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p class="align-justify">Objective: The principal objective of this role is to act as the first point of contact for students, visitors, and external guests to the University, providing a professional and welcoming service while delivering high-quality administrative and customer support. The postholder will work closely with colleagues across the University to manage front of house operations, respond to student enquiries, and provide accurate information to prospective students, parents and other stakeholders. The role also supports the promotion of RCSI Bahrainu2019s programmes from the point of initial enquiry. We are seeking a professional, friendly, and highly organised Front of House Coordinator who will play a key role in creating a positive and welcoming campus experience. Key interfaces: tUniversity-wide staff, students, prospective students, and external stakeholders Reporting to: Student Recruitment Team Lead and Student Recruitment and Admissions Manager This role requires extensive collaboration with colleagues across the University Key Responsibilities Responsibilities within this role include, but are not limited to:</p><p class="align-justify">Front of House </p><ul><li>Act as the first point of contact for all campus visitors, providing a warm, professional and helpful welcome </li><li>Manage the main switchboard, answering and directing calls accurately and efficiently to the appropriate department or individual </li><li>Monitor and respond to enquiries through the shared Outlook inbox in a timely and professional manner </li><li>Respond promptly to student enquiries, providing accurate information or referring queries to the appropriate team </li><li>Provide accurate and up-to-date information on the Universityu2019s programmes to prospective students, parents and other stakeholders, reflecting positively on the institutionu2019s brand and reputation </li><li>Work closely with the Student Recruitment and Admissions team to support prospective student enquiries </li><li>Assist with campus tours, open days and other University events, as required </li><li>Coordinate incoming and outgoing post, courier services and package deliveries </li><li>Administer room bookings, visitor access arrangements, taxi bookings and other visitor support services, as required </li><li>Liaise with academic and professional services colleagues, external organisations and service providers regarding visitors and campus activities </li><li>Maintain a tidy, organised and professional Front of House area at all times </li><li>Carry out administrative duties as may reasonably be required from time to time</li></ul><p class="align-justify">Customer Service and Experience </p><ul><li>Deliver a consistently high standard of customer service </li><li>Communicate with stakeholders in an accurate, timely and professional manner</li></ul><p class="align-justify">Others </p><ul><li>Ensure compliance with all RCSI and RCSI Bahrain policies and procedures </li><li>Participate in training and development activities, as required </li><li>Represent the best interests of RCSI and RCSI Bahrain at all times </li><li>Undertake other duties as may reasonably be required from time to time</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a front-of-house, reception, customer service, or administrative role (desirable) </li><li>Fluent in both English and Arabic language, with excellent written and verbal communication skills in both languages (essential) </li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience </li><li>Proficiency in Microsoft Outlook applications and experience using other administrative and CRM systems </li><li>An effective communication style, appropriate to audience and situation </li><li>Excellent time management skills, with the ability to multitask and prioritise work effectively </li><li>A motivated, methodical and reliable self-starter, with the ability to work effectively on own initiative and as part of a team </li><li>Ability to take ownership, manage issues proactively, and be accountable for outcomes </li><li>Commitment to continuously improve the efficiency and effectiveness of Front of House processes </li><li>Excellent interpersonal and communication skills </li><li>Ability to handle confidential information with discretion and professionalism. </li><li>Ability to act decisively and meet deadlines </li><li>Enthusiasm and drive to support the continued delivery of the RCSI vision and uphold the Universityu2019s brand</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Recreation runs all aspects of the indoor &amp; outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.</p><p>CORE WORK ACTIVITIES The primary responsibilities of the role include:</p><p>Guest Engagement</p><ul><li>Achieve guest voice &amp; full engagement fitness.</li><li>Responsible for entire sports club financial and business operations including memberships.</li><li>Implement new beach club service initiatives to achieve our vision.</li><li>Analyze beach club processes (SOP s) to ensure service delivery is exceeding expectations in all areas.</li><li>Enhance Water sports and Marina services.</li><li>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.</li><li>Ensure Safety and security around the Resort and especially while guests at sea.</li><li>Be present in the operation for personalized guests interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.</li><li>Embrace community foot prints and engage guests in these activities.</li><li>Quality follow up with members, member and guest recognition.</li><li>Overlook all areas under The Ritz Kids Program.</li></ul><p>Enhance the overall resort experience</p><ul><li>Enhance beachside experience, guests to be greeted and escorted to desired locations.</li><li>Add additional unique services &amp; amenities.</li><li>Elevate island experiences, special focus on platinum members &amp; hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.</li><li>Enhance joggers experience.</li><li>Plan and organize monthly annual events that are planned for the members.</li><li>Enhance Incentive groups experience and Team-building exercises.</li></ul><p>Events, Activities and Entertainment</p><ul><li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li><li>Maximize guests participation to all events organized.</li><li>Lead the team in organizing Sports Club events and activities.</li><li>Repackage cruises, fishing trips, water sports lessons and island activities.</li><li>Improve merchandising within sports club.</li></ul><p>Recreation Financial Performance</p><ul><li>Exceed revenue goals, &amp; profitability by : Inventory management, reduce expenses</li><li>Create new revenue centers: waters sports, group packages, personal training and sports lessons.</li><li>Evaluate potential marina members and increase membership base including dry storage options.</li><li>Monthly financial reports and P&amp;L statements, forecast accuracy and CAPEX.</li><li>Strengthen corporate membership relations and opportunities.</li><li>Smart approach to membership to ensure our database count is increased.</li><li>Create loyalty program for Group Corporate Membership Accounts.</li><li>Membership pricing &amp; positioning strategy.</li><li>Protect and maintain all property assets by taking charge of regular maintenance.</li></ul><p>Leadership</p><ul><li>Integration with health club operations.</li><li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.</li><li>Execute urgent matters without hesitation and complete daily tasks.</li><li>Adapt to changes and overcomes difficult challenges.</li><li>Maintains a professional attitude at all times.</li><li>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li><li>Display an open minded approach and actively wants to improve as a leader.</li><li>Open to critique and understands its value for professional improvement.</li><li>Interested in learning from superiors and colleagues.</li><li>Spend time to understand business and relationships at the hotel.</li><li>Work toward setting specific achievable goals for self and team members.</li><li>Effectively work within in a fast paced dynamically changing business.</li><li>Achieve Guest Engagement goals.</li><li>Attend and participate in weekly Leadership (CE) Meetings.</li></ul><p>Employee Engagement (ES)</p><ul><li>Take charge of the monthly departmental meeting and record minutes.</li><li>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups</li><li>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.</li><li>Respond openly to each request coming from the team members, by practicing the open door policy;</li><li>Initiate diverse fun-filled activities for the leaders and all L &amp; G to enjoy time out of work environment</li><li>Achieve Turnover goal (18% and below).</li><li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li><li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.</li><li>Build great relationship with team members.</li><li>Use past experiences and new leadership tools to improve daily work processes.</li><li>Support team members by presenting clear job breakdowns job descriptions.</li><li>Achieve minimum of 3 hours training for each employee per week.</li><li>Energize effective and energizing line-ups on a daily basis.</li><li>#LI-NS1</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</li><li>University Degree required or equivalent.</li><li>Hospitality Industry Certifications.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration &amp; Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication &amp; Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills &amp; Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health &amp; safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>