Programming Jobs in Bahrain
1632 Jobs Found
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<p><span><span><strong>Project Context and Scope: </strong>The consultant will contribute to the training and capacity building needs of the project entitled “Supporting Regional Centre of Excellence for Combatting Trafficking in Persons in the Kingdom of Bahrain Phase II” (RCTIP II/<strong>2)</strong></span><i><span>. </span></i></span><span><span>The objective of this project is to support the efforts of the Government of Bahrain to combat trafficking in persons (TiP) and strengthen technical capacity and regional cooperation in the Middle East and North Africa, in alignment with international standards. </span></span><span><span>The Kingdom also inaugurated a Regional Centre of Excellence and Capacity Building for Combatting Trafficking in Persons (now called RCTiP) in 2021. The International Organization for Migration (IOM) and Labour Market Regulatory Authority (LMRA) have been the lead implementers of this project. Training curriculum and Standard Operating Procedures (SOPs) have been developed for key target groups to enhance identification and referral procedures for VoTs and PVoTs. While these efforts have successfully increased knowledge and awareness of counter trafficking mechanisms in the Kingdom, the RCTiP has potential to grow, both nationally and regionally. </span></span></p><br><p><span><span>The Phase 2 project is based on two strategic pillars: 1) the expansion of existing training materials to reach a wider audience of practitioners (including through digital channels); and 2) the strengthening of Bahrain’s role as a regional leader on combating TiP. Both of these pillars are guided by IOM’s Counter-Trafficking Theory of Change, with activities that reflect the following intervention models: Capacity-development for service provision and protection; Referral system strengthening; Law and policy development; and Research and data collection/management. These modules aim to ensure a cohesive approach to counter-trafficking.</span></span></p><br><p><span><span>While the resources developed under Phase 1 effectively capacitated almost 100 frontline work</span></span><span><span>ers </span></span><span><span>to become counter trafficking trainers, additional action is needed to reach a broader audience of practitioners who can assist trafficked persons. Through Strategic Pillar 1, the existing curriculum will be adapted for a broader audience, including other professionals who may come into contact with PVoTs, such as interpreters, recruitment officers and manpower agents, and border or immigration officials. Through an e-learning platform, a greater focus will be placed on self-learning and awareness raising. The aim will be to streamline frontline workers’ knowledge of TiP and ability to identify and assist PVoTs, in accordance with national protection mechanisms (namely the NRM, Expatriate Protection Centre and national anti-trafficking hotline) and in alignment with international standards. Opportunities to support the sustainability of the centre, for example through monetization of these trainings, will be explored throughout this phase, with a view to supporting the long-term viability of the centre. Through Strategic Pillar 2, the RCTIP will be better positioned to fulfil its regional mandate. Given that Phase 1 activities focused on frontline workers in Bahrain, Phase 2 will also target professionals elsewhere in the region. The visibility of the centre and its partners will also be increased through a dedicated visibility strategy. These initiatives will serve to strengthen the counter-trafficking ecosystem in Bahrain and the wider region, focusing in particular on enhancing service provision and protection, </span><span>referral systems, and law and policy frameworks on counter-trafficking.</span></span></p><br><br> </div>
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<span>SECONDARY ICT TEACHER NEEDED IN THE GULF REGION Location: Kingdom of Bahrain - The Island of Smiles Start Date: August 2026 School Type: K-12 Bilingual International US/IB for Locals and Arab students For a school that offers a welcoming blended bilingual and international learning environment serving both local Bahraini and expatriate families from Kindergarten through Grade 12. The school combines an American curriculum with the International Baccalaureate (IB) framework, creating a balanced educational experience that promotes academic excellence, creativity, and global-minded learning. With English and Arabic integrated into school life and a strong sense of community throughout the campus, this school provides students with a supportive environment that values cultural identity while preparing them for success in an international world. Recruitment Criteria: • Degree that matches your teaching age range or subject • Passport holders from the USA / Canada • New graduates (newly qualified teachers) are welcome to apply • Unqualified teachers are also welcome but the salary will be lower • Willingness to work in a local / multicultural community Benefits Package: • Tax-free salary: $2,500–$4,000 USD/month (based on qualifications and experience) • Annual airfare for employee and eligible dependents • Monthly housing allowance • International medical insurance • Settling-in allowance • Visa allowance • Baggage allowance • 50% tuition discount for up to two children • End-of-service benefits as per Bahrain Labour Law • Renewable 2-year contract Bahrain is a welcoming island nation that combines rich Arabian heritage with a modern, cosmopolitan lifestyle. Known for its friendly community, vibrant café and dining culture, beautiful waterfronts, nightlife and year-round sunshine, Bahrain offers a relaxed and enjoyable environment for expatriates and families alike. From traditional souqs and historic forts to contemporary shopping malls, sporting events, and beach resorts, the country provides a diverse and balanced lifestyle with a strong sense of culture, hospitality, and community.</span> </div>
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<span>SECONDARY SOCIAL STUDIES COUNSELOR NEEDED IN THE GULF REGION Location: Kingdom of Bahrain - The Island of Smiles Start Date: August 2026 School Type: K-12 Bilingual International US/IB for Locals and Arab students For a school that offers a welcoming blended bilingual and international learning environment serving both local Bahraini and expatriate families from Kindergarten through Grade 12. The school combines an American curriculum with the International Baccalaureate (IB) framework, creating a balanced educational experience that promotes academic excellence, creativity, and global-minded learning. With English and Arabic integrated into school life and a strong sense of community throughout the campus, this school provides students with a supportive environment that values cultural identity while preparing them for success in an international world. Recruitment Criteria: • Degree that matches your teaching age range or subject • Passport holders from the USA / Canada • New graduates (newly qualified teachers) are welcome to apply • Unqualified teachers are also welcome but the salary will be lower • Willingness to work in a local / multicultural community Benefits Package: • Tax-free salary: $2,500–$4,000 USD/month (based on qualifications and experience) • Annual airfare for employee and eligible dependents • Monthly housing allowance • International medical insurance • Settling-in allowance • Visa allowance • Baggage allowance • 50% tuition discount for up to two children • End-of-service benefits as per Bahrain Labour Law • Renewable 2-year contract Bahrain is a welcoming island nation that combines rich Arabian heritage with a modern, cosmopolitan lifestyle. Known for its friendly community, vibrant café and dining culture, beautiful waterfronts, nightlife and year-round sunshine, Bahrain offers a relaxed and enjoyable environment for expatriates and families alike. From traditional souqs and historic forts to contemporary shopping malls, sporting events, and beach resorts, the country provides a diverse and balanced lifestyle with a strong sense of culture, hospitality, and community.</span> </div>
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<span>PRIMARY / ELEMENTARY TEACHERS NEEDED IN THE GULF REGION Location: Kingdom of Bahrain - The Island of Smiles Start Date: August 2026 School Type: K-12 Bilingual International US/IB for Locals and Arab students For a school that offers a welcoming blended bilingual and international learning environment serving both local Bahraini and expatriate families from Kindergarten through Grade 12. The school combines an American curriculum with the International Baccalaureate (IB) framework, creating a balanced educational experience that promotes academic excellence, creativity, and global-minded learning. With English and Arabic integrated into school life and a strong sense of community throughout the campus, this school provides students with a supportive environment that values cultural identity while preparing them for success in an international world. Recruitment Criteria: • Degree that matches your teaching age range or subject • Passport holders from the USA / Canada • New graduates (newly qualified teachers) are welcome to apply • Unqualified teachers are also welcome but the salary will be lower • Willingness to work in a local / multicultural community Benefits Package: • Tax-free salary: $2,500–$4,000 USD/month (based on qualifications and experience) • Annual airfare for employee and eligible dependents • Monthly housing allowance • International medical insurance • Settling-in allowance • Visa allowance • Baggage allowance • 50% tuition discount for up to two children • End-of-service benefits as per Bahrain Labour Law • Renewable 2-year contract Bahrain is a welcoming island nation that combines rich Arabian heritage with a modern, cosmopolitan lifestyle. Known for its friendly community, vibrant café and dining culture, beautiful waterfronts, nightlife and year-round sunshine, Bahrain offers a relaxed and enjoyable environment for expatriates and families alike. From traditional souqs and historic forts to contemporary shopping malls, sporting events, and beach resorts, the country provides a diverse and balanced lifestyle with a strong sense of culture, hospitality, and community.</span> </div>
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<p><strong>About the Role</strong></p><br>
<p>A leading American financial institution is seeking a Tax Specialist to join its Bahrain-based team on a secondment basis. This is a regional role covering direct and indirect taxation across the MENA region, requiring strong technical depth, multi-jurisdiction exposure, and familiarity with financial services compliance frameworks.</p><br>
<p>The position is ideal for a qualified tax or finance professional looking to deepen their regional expertise within a globally recognised banking environment.<br>
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<p><strong>Key Responsibilities</strong></p><br>
<ul>
<li>Manage direct and indirect tax compliance and reporting across MENA jurisdictions</li>
<li>Monitor and interpret evolving tax legislation across the GCC and broader MENA region</li>
<li>Ensure adherence to VAT, corporate income tax, and withholding tax obligations across applicable countries</li>
<li>Support compliance with ESR, CSR, CRS, and FATCA requirements</li>
<li>Liaise with internal stakeholders, external advisors, and regulatory authorities</li>
<li>Prepare and review tax filings, computations, and supporting documentation</li>
<li>Provide technical tax advisory to business units on transactions and structural matters</li>
<li>Track regulatory developments and assess their impact on the institution's tax position</li>
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<p><strong>Candidate Requirements</strong></p><br>
<p><em>Mandatory – all must be met:</em></p><br>
<ul>
<li>Professional qualification: CA, ACCA, or CPA (completed or finalist)</li>
<li>Minimum 2 years of direct work experience in taxation (direct or indirect)</li>
<li>Based in Bahrain, or willing to relocate — this is a fully on-site role</li>
</ul>
<p><em>Preferred:</em></p><br>
<ul>
<li>3–5+ years of tax experience with exposure to both direct and indirect tax streams</li>
<li>Demonstrated experience across GCC jurisdictions (Bahrain, UAE, KSA) and/or broader MENA</li>
<li>Working knowledge of ESR, CSR, CRS, and/or FATCA compliance frameworks</li>
<li>Prior experience within a banking, financial services, or insurance tax function</li>
<li>Familiarity with VAT, corporate tax, and withholding tax across multiple jurisdictions</li>
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<p><strong>What Makes a Strong Candidate</strong></p><br>
<ul>
<li>Multi-jurisdiction GCC/MENA tax experience with a track record of managing compliance calendars</li>
<li>Exposure to financial services or banking tax environments</li>
<li>Ability to work independently in a structured, regulated institutional setting</li>
<li>Strong communication skills to engage with both technical and non-technical stakeholders</li>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Manage Cash Operations </li><li>Ensure Accuracy </li><li>Support Financial Reporting </li><li>Work Across 2 Leading Hotels </li><li>Maintain Records and Reconciliation </li><li>Safeguard funds and internal controls </li></ul><br>Qualifications<br><br><ul><li>Previous experience as a General Cashier, Cashier or Finance Assistant in the hospitality industry </li><li>Strong numerical and reconciliation skills </li><li>Proficiency in Microsoft Excel and financial systems </li><li>High Level of integrity and accuracy and attention to detail </li><li>Excellent organizational and communication skills </li><li>Experience in hotel operations is preferred </li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What's on your plate? 1. Rider Training & Onboarding Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed. 2. Rider Engagement Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty. 3. Rider Health & Safety Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? 5 8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training & Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health & Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>
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<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Mövenpick Hotel Bahrain is seeking an experienced and motivated <strong>Housekeeping Senior Supervisor</strong> to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests.</p><br><ul><li>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.</li><li>Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office.</li><li>Coordinate room assignments, duty rosters, and staff scheduling.</li><li>Train, coach, and evaluate room attendants and housekeeping staff.</li><li>Ensure proper use of cleaning chemicals and equipment in line with safety standards.</li><li>Respond promptly to guest requests and follow up to ensure satisfaction.</li><li>Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed.</li><li>Enforce hygiene, health, and safety regulations in all housekeeping operations.</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul> </div>
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<span>Beond is the world's first premium leisure airline.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Ground Operations to lead the development, certification and oversight of the ground operations function for our Bahrain AOC, based in Manama, Bahrain.<br> The Nominated Postholder Ground Operations is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility, and set Ground Operations safety standards Define the Ground Operations budget and liaise with the Nominated Postholder – Flight Operations on new airports and unique ground-handling or loading requirements Oversee and coordinate ground-handling contracts and the outsourcing of ground-handling functions Ensure all aircraft are operated in compliance with the AOC and that Compliance Monitoring findings are followed up and closed in a timely manner Supervise ground crew and their licences, medicals and ratings, and check that procedures and flight-safety standards are applied, taking corrective action where needed Provide oversight and control of the carriage of dangerous goods and the identification and mitigation of hazards and risks Issue handling documents in accordance with the applicable Bahrain ANTR and BCAA requirements, ICAO, IATA and airport-authority regulations, establish and issue the Ground Operations Manual (GOM), and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA.<br> Mandatory • Thorough knowledge of the AOC holder's ground operations concept and the applicable Bahrain ANTR and BCAA AOC certification requirements At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position Knowledge of the applicable Bahrain ANTR and BCAA requirements, dangerous-goods regulations and ground-handling standards Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system Must be acceptable to BCAA following formal assessment Desirable • Working knowledge of IATA AHM / IGOM.<br> • Experience managing third-party ground-handling providers.<br> • Station or AOC start-up experience.<br></span> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's on your plate?</strong></p><br><p><strong>1. Rider Training & Onboarding</strong></p><br><ul><li><p>Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs.</p><br></li><li><p>Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders.</p><br></li><li><p>Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective.</p><br></li><li><p>Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools).</p><br></li><li><p>Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings.</p><br></li><li><p>Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification.</p><br></li><li><p>Track and report on training KPIs to leadership, and manage the training budget.</p><br></li><li><p>Step in personally to deliver theoretical training sessions when needed.</p><br></li></ul><p><strong>2. Rider Engagement</strong></p><br><ul><li><p>Develop and execute initiatives that improve overall rider satisfaction and long-term retention.</p><br></li><li><p>Continuously strengthen the rider value proposition in line with market and competitor benchmarks.</p><br></li><li><p>Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders.</p><br></li><li><p>Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged.</p><br></li><li><p>Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product.</p><br></li><li><p>Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels.</p><br></li><li><p>Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><br></li></ul><p><strong>3. Rider Health & Safety</strong></p><br><ul><li><p>Lead initiatives to reduce rider accidents and improve overall road safety performance.</p><br></li><li><p>Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers.</p><br></li><li><p>Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation.</p><br></li><li><p>Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations.</p><br></li><li><p>Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed.</p><br></li><li><p>Support the team in delivering practical, hands-on training when required.</p><br></li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>5–8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p><strong>What's on your plate?</strong></p><br><br><p><strong>1. Rider Training & Onboarding</strong></p><br><br><ul><li><p>Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs.</p><br><br></li><li><p>Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders.</p><br><br></li><li><p>Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective.</p><br><br></li><li><p>Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools).</p><br><br></li><li><p>Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings.</p><br><br></li><li><p>Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification.</p><br><br></li><li><p>Track and report on training KPIs to leadership, and manage the training budget.</p><br><br></li><li><p>Step in personally to deliver theoretical training sessions when needed.</p><br><br></li></ul><p><strong>2. Rider Engagement</strong></p><br><br><ul><li><p>Develop and execute initiatives that improve overall rider satisfaction and long-term retention.</p><br><br></li><li><p>Continuously strengthen the rider value proposition in line with market and competitor benchmarks.</p><br><br></li><li><p>Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders.</p><br><br></li><li><p>Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged.</p><br><br></li><li><p>Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product.</p><br><br></li><li><p>Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels.</p><br><br></li><li><p>Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><br><br></li></ul><p><strong>3. Rider Health & Safety</strong></p><br><br><ul><li><p>Lead initiatives to reduce rider accidents and improve overall road safety performance.</p><br><br></li><li><p>Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers.</p><br><br></li><li><p>Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation.</p><br><br></li><li><p>Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations.</p><br><br></li><li><p>Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed.</p><br><br></li><li><p>Support the team in delivering practical, hands-on training when required.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What did we order?</strong></p><br><br><br><ul><li>5–8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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