Operation Specialist Jobs in Bahrain

<p><h4>Description</h4> <p>A JCB operator is responsible for safely and efficiently operating backhoe loaders and similar heavy equipment to perform excavation, trenching, material handling, and grading work on construction sites. The role requires strong technical skills, attention to safety protocols, and the ability to collaborate with site teams to meet project timelines.</p> <h4>Key responsibilities</h4> <ul> <li>Operate JCB/backhoe loader for excavation, trenching, digging, and grading activities</li> <li>Load and unload materials such as soil, gravel, and debris</li> <li>Use hydraulic controls to perform precise digging and lifting operations</li> <li>Conduct daily pre-start inspections and safety checks of equipment</li> <li>Perform routine maintenance, including checking fuel, oil, and hydraulic systems</li> <li>Identify and report mechanical issues for timely repair</li> <li>Follow all site safety rules and hazard prevention procedures</li> <li>Ensure proper positioning and leveling of machinery during operations</li> <li>Assist in site preparation and clearing activities</li> <li>Coordinate with supervisors, engineers, and other workers to meet project deadlines</li> </ul> <h4>Requirements</h4> <ul> <li>Strong operational skills in handling JCB/backhoe loaders</li> <li>Knowledge of hydraulic systems and excavation techniques</li> <li>Understanding of construction site safety protocols and hazard identification</li> <li>Ability to read and follow site plans or instructions</li> <li>Good hand-eye coordination and machine control precision</li> <li>Basic mechanical knowledge for equipment maintenance</li> <li>Strong attention to detail and situational awareness</li> <li>High school diploma or equivalent (preferred)</li> <li>Valid heavy equipment operator license/certification</li> <li>Proven experience as a JCB or backhoe loader operator</li> <li>Knowledge of construction site safety regulations</li> <li>Physical fitness and ability to work in outdoor environments</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><p>Overview</p><p><br></p><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Team Lead, Firefighter will participate in duties of protecting life and property and fire fighting/rescue operations.</p><p><br></p><p><br></p><p>Responsibilities</p><p><br></p><p>Provide fire protection services to ensure adequate, proficient, and prompt response to all fire protection dispatch calls to treat injuries and minimize loss of life and damage to property</p><p>Perform structural, crash, confine space rescue procedures and participate in the department’s established fire training programs which is designed to provide additional experience in the area of firefighting / rescue operations.</p><p>Proficiently operate fire apparatus and related equipment.</p><p>Clean, wash, tests apparatus, hang hoses and polish vehicles.</p><p>Complete and submit Fire Protection Response report specified by NFIRS with in required timelines.</p><p>Will be required to work on Bahraini and US holidays</p><p>Medical Certification to perform job will be required.</p><p>In addition to the above, performs other tasks as directed by Supervisor</p><p><br></p><p>Qualifications</p><p><br></p><p>MINIMUM QUALIFICATIONS:&nbsp;</p><p><br></p><p>US National Requirements</p><p><br></p><p>Firefighter I and II, CPR AHA or Red Cross, Hazmat Awareness/Operations, Hazmat IC, NREMT-Basic, Fire Officer I, Fire Inspector I, Fire Instructor I, Tender Operator, ARFF Operator and Confine Space Rescue.</p><p>NIMS 100, 200, 700, 800</p><p>Public Safety Tele-communicator I &amp; II Certification</p><p>All firefighter certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD.</p><p>Must have the ability to obtain and maintain a NACI security clearance</p><p>Foreign National Requirements</p><p><br></p><p>Firefighter I and II, CPR AHA or Red Cross, Hazmat Awareness/Operations, Fire Officer I, Fire Inspector I, Fire Instructor I, Tender Operator, ARFF Operator and Confine Space Rescue.</p><p>NIMS 100, 200, 700, 800</p><p>Public Safety Tele-communicator I &amp; II Certification</p><p>All firefighter certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD.</p><p>Experience:</p><p><br></p><p>At least 8 years of firefighting and previous Crew Chief experience</p><p>Skills:</p><p><br></p><p>Must have excellent communications and cognitive skills to effective handle emergency operations</p><p>Must have good computer skills for daily reporting requirements</p><p>Must have good interpersonal skills to promote effective team and group dynamics</p><p>WORKING ENVIRONMENT: Hazardous and stressful conditions, be able to work long hours, overtime and live among fellow firefighters.</p><p><br></p><p>&nbsp;</p><p><br></p><p>PHYSICAL ACTIVITIES:</p><p><br></p><p>Work will require lifting up to 50 lbs.; stooping; climbing; prolonged standing; prolonged sitting; and working with or in areas where a potential could exist for exposure to the weather.</p><p>Employee use of Personal Protective Equipment (PPE) is required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices.</p><p>Must comply with OSHA, EPA, Fire Regulations and published Company work rules</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong><u>Senior Administrator</u></strong></p><br><p><strong>Job Summary:</strong></p><p>Lead and oversee the department’s administrative operations, ensuring efficient workflow, accurate record management, reporting, and coordination across functions. Supervise a team of administrative staff, support departmental objectives, and ensure compliance with company policies, procedures, and quality standards.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage and oversee all administrative and operational support activities within the department.</p></li><li><p>Supervise, guide, and develop a team of <strong>administrative staff</strong>, ensuring productivity and service excellence.</p></li><li><p>Maintain accurate and secure filing systems, records, employee files, and departmental documentation.</p></li><li><p>Prepare and review departmental correspondence, reports, and operational records.</p></li><li><p>Monitor departmental budgets, petty cash, and administrative expenses.</p></li><li><p>Prepare and analyze financial, administrative, productivity, and personnel-related reports for management.</p></li><li><p>Coordinate with internal departments and external stakeholders to support operational requirements.</p></li><li><p>Ensure adequate availability of office supplies, materials, and resources.</p></li><li><p>Identify opportunities for process improvements and implement administrative best practices.</p></li><li><p>Perform other duties as assigned by management.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br><strong><u>Required Qualifications:</u></strong></p><br><ul><li><p>Bachelor's degree in Business Administration, Management, Accounting, or a related field.</p></li><li><p><strong>5–10 years of experience</strong> in administration or office management, with at least <strong>2 years in a supervisory role</strong>.</p></li><li><p>Proven experience in leading and coordinating administrative teams.</p></li><li><p>Strong reporting, organizational, and document management skills.</p></li><li><p>Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.</p></li><li><p>Excellent communication, coordination, and stakeholder management skills.</p></li><li><p>Ability to manage multiple priorities, maintain confidentiality, and work independently in a fast-paced environment.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following:</p><p>Assist supervisors with management issues and Heartist development</p><p>Attend professional conferences and professional development seminars</p><p>Accommodate VIP guest preferences and special requests</p><p>Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.</p><p>Review hotel occupancy forecasts and recreation schedules</p><p>Assist with guest relations and scheduling when necessary</p><p>Handle emergency situations with urgency and discretion</p><p>Assign job tasks to recreation personnel as suited to their position and ability</p><p>Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy</p><p>Check that all areas of the recreation are set as per the standard operating manual</p><p>Evaluate operations and procedures and implement improvements</p><p>Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items.</p><p>Efficiently manage retail inventories and stock keeping units movement</p><p>Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities</p><p>Address all damages and repairs</p><p>Maintain a clean and well organized back stock area</p><p>Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel</p><p>Excellent communication and organizational skills</p><p>Strong interpersonal and problem solving abilities</p><p>Highly responsible &amp; reliable</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a talented Senior Chef de Partie - Pastry for the Calo Kitchen. You will work closely with the Head Chef to lead the daily operations of the pastry section, overseeing production, supervising and developing the pastry team, ensuring consistent product quality, and managing inventory and stock levels. The successful candidate will leverage their culinary expertise and leadership skills to maintain the highest standards of quality, drive operational excellence, and deliver an exceptional customer experience.</p><p>Main Responsibilities</p><ul><li>Ensure the pastry section operates efficiently and meets Calo's quality standards.</li><li>Lead and support the pastry team in daily production.</li><li>Oversee the production of in-house baked goods and desserts.</li><li>Assist the Head Chef in planning and directing food preparation when required.</li><li>Train, guide, and motivate junior team members.</li><li>Ensure consistency in product quality, taste, and presentation.</li><li>Order supplies and manage inventory appropriately.</li><li>Comply with and enforce sanitation regulations and safety standards.</li><li>Resourcefully solve operational issues as they arise.</li><li>Maintain a positive and professional approach with co-workers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Pastry Chef de Partie, with experience leading a team.</li><li>Minimum of 5 years' experience within the hospitality or catering industry.</li><li>Professional pastry or culinary training is preferred.</li><li>Proficient in English.</li></ul><p>Knowledge and Competency</p><ul><li>Proven leadership and team management skills.</li><li>Strong knowledge of pastry production and kitchen operations.</li><li>Ability to organize work, delegate tasks, and monitor progress.</li><li>Excellent communication and problem-solving skills.</li><li>Up-to-date with food safety standards and pastry trends.</li></ul><p>Personality</p><ul><li>Strong communicator.</li><li>Positive and approachable leader.</li><li>Passionate about pastry and quality.</li><li>Customer-focused mindset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following: Assist supervisors with management issues and Heartist development Attend professional conferences and professional development seminars Accommodate VIP guest preferences and special requests Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair. Review hotel occupancy forecasts and recreation schedules Assist with guest relations and scheduling when necessary Handle emergency situations with urgency and discretion Assign job tasks to recreation personnel as suited to their position and ability Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy Check that all areas of the recreation are set as per the standard operating manual Evaluate operations and procedures and implement improvements Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units movement Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities Address all damages and repairs Maintain a clean and well organized back stock area Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member &amp; guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations &amp; service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance &amp; continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training &amp; service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience &amp; member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Quality Automation Fellow , you'll join our AI &amp; Automation Track , where you'll help shape the future of how quality is managed across Calo. Quality is at the heart of everything we do. As we continue to grow, we want to move beyond manual processes and build intelligent systems that help us identify issues faster, improve consistency, and raise the bar across our operations. In this role, you'll work alongside our Quality team to identify repetitive tasks, explore opportunities for automation, and build AI-powered solutions that make a real difference. One of your biggest opportunities will be helping us build a network of AI agents that monitor operations across our kitchens, surface insights in real time, and allow our teams to focus on solving problems instead of searching for them. If you enjoy technology, love solving problems, and get excited about building things that people actually use, you'll feel right at home.</p><p>What you'll be working on</p><ul><li>Identify repetitive quality processes that can be improved through AI and automation.</li><li>Design and build practical solutions that make our operations smarter, faster, and more reliable.</li><li>Develop dashboards, workflows, and AI-powered tools used by the Quality team.</li><li>Work closely with stakeholders to understand operational challenges and turn them into scalable solutions.</li><li>Experiment with new technologies, test ideas, and continuously improve what you build.</li><li>Share your progress, present your work, and contribute to the future of Quality at Calo.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What we're looking for</h2><p>We're not looking for years of experience. We're looking for builders. You'll likely be a great fit if you:</p><ul><li>Recently graduated from high school or university.</li><li>Have little or no professional experience but are excited to learn.</li><li>Love technology and are curious about AI and automation.</li><li>Enjoy solving problems and thinking creatively.</li><li>Learn quickly and aren't afraid to explore unfamiliar tools.</li><li>Take ownership and enjoy figuring things out independently.</li><li>Care about quality and pay attention to the details.</li><li>Communicate well and enjoy collaborating with different people.</li><li>Are resilient, humble, and open to feedback.</li></ul><p>Experience with tools such as ChatGPT, Claude, Gemini, Python, Google Sheets, Notion, or automation platforms is a plus, but absolutely not required.</p><p>The kind of person who thrives at Calo</p><p>At Calo, we hire for mindset first. Our Fellows are people who:</p><ul><li>Stay curious.</li><li>Learn fast.</li><li>Take ownership.</li><li>Care deeply about the quality of their work.</li><li>Solve problems instead of waiting for someone else to.</li><li>Are comfortable with change and enjoy moving quickly.</li><li>Support the people around them and celebrate team success.</li><li>Show humility, resilience, and a genuine desire to grow.</li></ul><p>If that sounds like you, we'd love to meet you.</p><h2>Who can apply?</h2><p>We're looking for exceptional people, wherever they are. We welcome applications from:</p><ul><li>Recent high school graduates.</li><li>Recent university graduates.</li><li>Candidates with little to no professional experience.</li><li>Applicants based in Bahrain, Saudi Arabia, the UAE, Qatar, Kuwait, or Oman, where the Fellowship can be completed in a hybrid setup.</li><li>Exceptional candidates from anywhere else in the world who are excited to join us remotely.</li><li>English speakers, Arabic speakers, or bilingual candidates. You're welcome to apply in whichever language you're most comfortable using.</li></ul><h2>How to apply</h2><p>Your application is more than a CV, we'd love to get to know you. Along with your resume, we'd encourage you to include something that helps your personality shine. This could be:</p><ul><li>A short video (1 2 minutes) introducing yourself and telling us why you're excited about the Fellowship.</li><li>A project you've built, a challenge you've solved, or something you're proud of creating.</li><li>A portfolio, GitHub profile, personal website, or anything else that showcases your curiosity and initiative.</li></ul><p>Don't worry about having the "perfect" application. We're not looking for the most experienced candidate, we're looking for people with the curiosity to learn, the courage to take ownership, and the ambition to build something meaningful.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role Our client in Bahrain is seeking an experienced Finance Manager / Head of Financial Control to lead financial reporting, regulatory compliance, and financial governance in a CBB-regulated environment. Key Responsibilities Oversee financial control framework, internal controls, and accounting governance. Lead monthly, quarterly, and annual financial closing and IFRS reporting. Prepare and submit all CBB regulatory returns and ensure compliance with NBR VAT requirements. Act as primary liaison with regulators, auditors, and internal stakeholders. Manage budgeting, forecasting, variance analysis, and financial performance reporting. Monitor liquidity, capital adequacy, and financial health indicators. Coordinate internal and external audits and ensure timely closure of findings. Drive process improvements, automation, and financial system enhancements.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Requirements</b></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field.</li><li>Professional qualification (CPA, ACCA, CA or equivalent).</li><li>8–12 years of experience in banking, financing companies, or CBB-regulated entities.</li><li>Strong knowledge of CBB Volume 5, IFRS, and regulatory reporting frameworks.</li></ul><p><b>Core Skills &amp; Competencies</b></p><ul><li>Financial reporting and month-end/year-end closing</li><li>CBB regulatory reporting and compliance</li><li>Budgeting, forecasting, and financial analysis</li><li>Strong Excel and financial modelling skills</li><li>Internal controls and audit coordination</li><li>High accuracy, integrity, and stakeholder management</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Regulatory reporting accuracy and timeliness</li><li>Financial reporting quality and closing timelines</li><li>Audit and compliance findings closure</li><li>Budgeting and forecasting accuracy</li><li>Process improvements and automation initiatives</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role</p><p>As a Marketplace Project Fellow , you'll join our Project Management Track , helping shape one of Calo's fastest-growing business verticals. Marketplace is a dynamic part of our business, connecting customers with a growing ecosystem of products and services. As it continues to scale, so does the need for someone who can bring structure, alignment, and momentum to cross-functional initiatives. In this role, you'll become the dedicated project owner across Marketplace and Calo Now, working with teams across Product, Operations, Commercial, Customer Experience, Marketing, and more to identify opportunities, improve processes, and drive projects from idea to execution. Think of yourself as an internal consultant. You'll investigate how things work, uncover gaps, recommend improvements, and help turn those ideas into real outcomes that make the Marketplace stronger for both our customers and our teams.</p><p>What you'll be working on</p><ul><li>Lead and coordinate cross-functional projects across Marketplace and Calo Now.</li><li>Identify operational gaps and recommend practical, scalable improvements.</li><li>Work closely with stakeholders to align priorities and keep initiatives moving forward.</li><li>Analyze workflows, identify bottlenecks, and improve operational processes.</li><li>Track project timelines, milestones, risks, and outcomes.</li><li>Prepare presentations, updates, and recommendations for leadership and key stakeholders.</li><li>Take ownership of initiatives from discovery through implementation and continuous improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We're not looking for years of experience. We're looking for future operators and problem-solvers. You'll likely be a great fit if you:</p><ul><li>Recently graduated from high school or university.</li><li>Have little or no professional experience but are excited to learn.</li><li>Love solving complex problems and bringing order to ambiguity.</li><li>Enjoy organizing projects, people, and ideas.</li><li>Ask thoughtful questions before jumping to solutions.</li><li>Communicate clearly and confidently with different people.</li><li>Take ownership and follow through on commitments.</li><li>Learn quickly and enjoy working in fast-paced environments where every day is different.</li><li>Are curious about how businesses scale and continuously improve.</li></ul><p>Experience with Google Workspace, Notion, Excel, project management tools, AI tools, or data visualization platforms is a plus, but absolutely not required.</p><p>The kind of person who thrives at Calo</p><p>At Calo, we hire for mindset first. Our Fellows are people who:</p><ul><li>Stay curious.</li><li>Learn fast.</li><li>Take ownership.</li><li>Care deeply about the quality of their work.</li><li>Solve problems instead of waiting for someone else to.</li><li>Are comfortable with change and enjoy moving quickly.</li><li>Support the people around them and celebrate team success.</li><li>Show humility, resilience, and a genuine desire to grow.</li></ul><p>If that sounds like you, we'd love to meet you.</p><p>Who can apply?</p><p>We're looking for exceptional people, wherever they are. We welcome applications from:</p><ul><li>Recent high school graduates.</li><li>Recent university graduates.</li><li>Candidates with little to no professional experience.</li><li>Applicants based in Bahrain, Saudi Arabia, the UAE, Qatar, Kuwait, or Oman, where the Fellowship can be completed in a hybrid setup.</li><li>Exceptional candidates from anywhere else in the world who are excited to join us remotely.</li><li>English speakers, Arabic speakers, or bilingual candidates.</li></ul><p>You're welcome to apply in whichever language you're most comfortable using.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Project Manager is responsible for leading the planning, execution, and delivery of high-impact IT projects across Bapco Energies. This role is essential for ensuring that projects are completed on time, within budget, and meet the strategic objectives of the organization. The Project Manager will closely coordinate with the enterprise architect, process architect, information architect, and business units to ensure alignment and successful project outcomes.</span></p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><ul><li><span><strong>Strategic Project Leadership:</strong> Lead the development of comprehensive project plans that outline scope, objectives, timelines, and resource requirements. Ensure that project plans align with the strategic goals of Bapco Energies and support the overall business strategy.</span></li><li><span><strong>Autonomous Execution &amp; Delivery:</strong> Take full ownership of the execution of IT projects, managing project teams, resources, and stakeholders to ensure successful delivery. Monitor project progress, address issues, and implement corrective actions as needed, with minimal supervision.</span></li><li><span><strong>Stakeholder Management:</strong> Engage with key stakeholders, including the enterprise architect, process architect, information architect, and business units, to communicate project status, risks, and issues. Provide regular updates and reports to ensure transparency and alignment.</span></li><li><span><strong>Strategic Risk Management:</strong> Identify, assess, and manage project risks. Develop and implement risk mitigation strategies to minimize the impact of risks on project delivery, making strategic decisions to navigate challenges.</span></li><li><span><strong>Budget Oversight:</strong> Manage project budgets, ensuring that projects are delivered within financial constraints. Monitor and report on budget performance, making strategic adjustments as necessary.</span></li><li><span><strong>Quality Assurance:</strong> Ensure that project deliverables meet quality standards and stakeholder expectations. Implement quality control processes and conduct regular reviews to ensure compliance.</span></li><li><span><strong>Continuous Improvement:&nbsp;</strong>Identify opportunities for process improvements and innovation within the project management function. Implement best practices and drive continuous improvement initiatives to enhance project delivery.</span></li><li><span><strong>Mentorship &amp; Leadership:</strong> Provide mentorship and guidance to junior team members, fostering a culture of excellence and continuous improvement.</span></li><li><span><strong>Risk Management:</strong> Identify, assess, and manage risks associated with projects. Develop and implement risk mitigation strategies to minimize the impact of risks on change implementation.</span></li><li><span><strong>Reporting:</strong> Prepare and present regular reports on activities and KPIs to senior management. Provide insights and recommendations to support decision-making.</span></li></ul><br>Qualifications:<br><p><span><strong>Knowledge:</strong></span></p><br><ul><li><p><span>Strong project management and strategic leadership skills.</span></p><br></li><li><p><span>Proficiency in project management tools and methodologies.</span></p><br></li><li><p><span>Ability to build and maintain relationships with key stakeholders.</span></p><br></li><li><p><span>Excellent communication, collaboration, presentation and interpersonal skills</span></p><br></li><li><p><span>Ability to work effectively in a fast-paced and dynamic environment.</span></p><br></li></ul><p><span><strong>Skills:</strong></span></p><br><ul><li><p><span>Strategic Leadership: Ability to lead and manage high-impact IT projects with a strategic focus, ensuring alignment with business goals.</span></p><br></li><li><p><span>Autonomous Decision-Making: Proven ability to make strategic decisions independently, navigating challenges and driving project success.</span></p><br></li><li><p><span>Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.</span></p><br></li><li><p><span>Stakeholder Management: Strong ability to build and maintain relationships with key stakeholders, including the enterprise architect, process architect, information architect, and business units, ensuring their needs are understood and addressed.</span></p><br></li><li><p><span>Risk Management: Ability to identify, assess, and manage project risks, implementing effective mitigation strategies.</span></p><br></li><li><p><span>Continuous Improvement: Commitment to continuous improvement and innovation within the project management function.</span></p><br></li></ul><p><span><strong>Experience:</strong></span></p><br><ul><li><p><span>Minimum Bachelor’s degree in Business Administration, Information Technology, Computer Science or a related field. A Master's degree is preferred.</span></p><br></li><li><p><span>Professional certifications such as Prosci, PMP are preferred.</span></p><br></li><li><p><span>Minimum 7 years of total work experience in the IT industry, with at least 5 years of experience in IT project management, or a related role within the energy sector.</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>NSA Bahrain: Quality Manager<br><br><p><b>Belong, Connect, Grow, with KBR! - </b><i>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.</i></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR's<b> Exploration &amp; Logistics </b>division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p><br><br><br><p>KBR provides Contingency Base Operations, Stabilization, and Infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>KBR is seeking a Quality Manager who will lead and manage the organization’s quality assurance function to ensure products, services, and processes meet established standards, client requirements, and regulatory guidelines. The role is responsible for developing, implementing, and continuously improving quality management systems (QMS) to drive operational excellence and customer satisfaction. The Quality Manager will oversee quality planning, inspection, testing, and auditing activities to verify compliance with contractual, technical, and regulatory requirements. They will establish quality policies, procedures, and performance metrics, ensuring alignment with industry standards such as ISO 9001 and company objectives. The manager will additionally provide leadership, direction, and mentorship to quality teams, ensuring effective execution of quality processes and continuous professional development.</p><br><br><br><p><b>**This will be an onsite position with fulltime deployment to NSA Bahrain in Manama, Bahrain. </b></p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Develop and maintain the Quality Management System (QMS).</p><br><br></li><li><p>Analyze quality data and performance indicators to identify trends, risks, and opportunities for improvement.</p><br><br></li><li><p>Lead root cause analysis and corrective/preventive action initiatives to address non-conformances and enhance product reliability and process efficiency.</p><br><br></li><li><p>Ensure successful completion of internal and external audits and promotes a culture of continuous improvement, safety, and compliance.</p><br><br></li><li><p>Collaborate with cross-functional teams—including engineering, operations, procurement, and HSE—to embed quality throughout the project lifecycle.</p><br><br></li><li><p>Serve as the primary point of contact for clients, auditors, and regulatory bodies on quality-related matters.</p><br><br></li><li><p>Analyze quality metrics and drive continuous improvement initiatives.</p><br><br></li><li><p>Implement corrective and preventative actions (CAPA).</p><br><br></li><li><p>Ensure compliance with industry standards and regulations.</p><br><br></li><li><p>Manage and mentor quality assurance personnel.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Must be a US citizen.</p><br><br></li><li><p>Bachelor’s degree in Engineering, Quality Management, or a related field.</p><br><br></li><li><p>Typically 8-12+ years of relevant experience in quality assurance / quality management.</p><br><br></li><li><p>Strong knowledge of quality standards (e.g., ISO 9001) and auditing practices.</p><br><br></li><li><p>Experience with quality tools (e.g., RCA, Six Sigma, statistical analysis).</p><br><br></li><li><p>Excellent leadership, communication, and problem solving skills.</p><br><br></li></ul><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Duties &amp; Responsibilities:</b></p><p><br></p><p>Implement, configure, and maintain Oracle HCM Cloud modules including Core HR, Payroll and Absence Management.</p><p>Collaborate with HR and business stakeholders to gather requirements and translate them into Oracle HCM functionalities.</p><p>Provide ongoing support, troubleshooting, and issue resolution related to Oracle HCM applications.</p><p>Conduct functional workshops, user training, and user acceptance testing.</p><p>Prepare functional specifications, process documentation, and reports.</p><p>Support data migration, integration with other systems, and system upgrades.</p><p>Ensure compliance with data security and privacy standards.</p><p>Qualifications:</p><p><br></p><p>Bachelors in Information Systems/Technology.</p><p>3-5 Years experience in Oracle HCM implementation and support.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms.<br> In this role, you will be the day-to-day point of contact for a portfolio of partners.<br> You will manage relationships, support campaign delivery, and help partners get the most out of the platform.<br> This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.<br> Main Responsibilities • Manage a portfolio of partners — serving as their primary contact for day-to-day queries, updates, and renewals • Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly • Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief • Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly • Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events • Keep partner records, activity logs, and pipeline data up to date in the internal systems • Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team • 1–2 years of experience in account management, sales, partnerships, or a client-facing role — fresh graduates with strong internship experience will be considered • Strong communicator — comfortable building rapport with partners over email, phone, and in person • Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously • A genuine interest in the student market and the brands that serve it • Fluency in Arabic and English is a strong advantage • Based in or willing to operate across Saudi Arabia or Bahrain</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines</li><li>Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality</li><li>Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen</li><li>Ensure compliance with hygiene and safety standards at all times</li><li>Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items</li><li>Support and guide junior team members in pastry preparation techniques and culinary skills</li><li>Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies</li><li>Conduct regular quality checks on pastry products to uphold our standards of excellence</li><li>Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements</li></ul><br>Qualifications<br><br><ul><li>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant</li><li>Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items</li><li>Strong presentation skills and meticulous attention to detail</li><li>Proficiency in food hygiene practices, HACCP, and ISO standards</li><li>Excellent organizational and time management skills</li><li>Ability to work efficiently under pressure in a fast-paced environment</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.</p><p>CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation.</p><p>Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food &amp; beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance.</p><p>Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget.</p><p>Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Working Time 5-6 hours , Five Days weekly.&nbsp;</p><p>Marketing and executive secretary&nbsp;</p><p>Data Entry and Computer working in office and remotely some times.&nbsp;</p><p>English language required and better have AI, IT, Microsoft Office Excellent. work.&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events. Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p><p>Responsibilities</p><ol><li>Member &amp; guest experience<ul><li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li><li>Ensure every member interaction reflects the standards of a luxury private club</li><li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li><li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li><li>Identify opportunities to surprise and delight members through personalised experiences</li><li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li></ul></li><li>Hospitality operations &amp; service excellence<ul><li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li><li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li><li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li><li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li><li>Monitor daily operations to ensure a seamless member journey across every department</li></ul></li><li>Cross-functional service leadership<ul><li>Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience</li><li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li><li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li><li>Promote collaboration and accountability for service excellence across the organisation</li></ul></li><li>Quality assurance &amp; continuous improvement<ul><li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li><li>Conduct regular mystery audits and operational walkthroughs</li><li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li><li>Lead service improvement projects and monitor implementation across departments</li><li>Benchmark the club against leading luxury hospitality and private club standards</li></ul></li><li>Training &amp; service culture<ul><li>Champion a hospitality-first culture throughout the organisation</li><li>Design and deliver customer service training programmes for all member-facing employees</li><li>Coach managers and supervisors on luxury service delivery and member engagement</li><li>Reinforce standards through regular observations, coaching, and feedback</li><li>Recognise and celebrate exceptional service across teams</li></ul></li><li>Club ambience &amp; member engagement<ul><li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li><li>Work with Marketing, Membership, and Events teams to enhance member engagement initiatives</li><li>Support the delivery of exclusive member experiences and hospitality activations</li><li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline</p><p>5 8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</p><p>Proven experience in guest relations, front office, hospitality operations, or luxury service management</p><p>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</p><p>Experience leading cross-functional service improvement initiatives</p><p>Exceptional interpersonal, communication, and relationship-building skills</p><p>Comfortable engaging with senior executives, VIPs, members, and international guests</p><p>Experience designing service standards and delivering hospitality training is highly desirable</p><p></p></section>