Navigation Officer Jobs in Bahrain
430 Jobs Found
Confidential
Bahrain - Manama
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
Bahrain - Manama
<p><h4>Job description</h4>
<p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p>
<h4>Key responsibilities / what you do:</h4>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customers’ interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversation and actions taken.</li>
<li>Correspond with Care Center Management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>Key requirements / what you bring:</h4>
<ul>
<li>Bachelor’s degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
DHL
Bahrain - Muharraq government
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><p ><span > </span><strong><span ></span></strong></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span ></span></p><p ><strong><span >About DHL Air (Bahrain)</span></strong></p><p ><span >At <strong>DHL Air (Bahrain) B.S.C. (c)</strong> we are very passionate about what we do. If you are searching for an exciting career as a long- and short-haul first officer, then joining DHL Air (Bahrain) will unlock a world of opportunity. Based at Bahrain International Airport, in the Kingdom of Bahrain, we operate a fleet of B767 aircraft connecting key destinations across Europe, the Middle East, Africa, and Asia.<em></em></span></p><p ><span >Our people are the heartbeat of our operations, and we are looking for future talent to join our incredible team here in Bahrain. If you have a passion for delivering outstanding service, we would love to meet you.</span></p><p ><span > With more than 500,000 colleagues across 220 countries and territories, DHL is one of the most innovative and culturally diverse organizations in the world. DHL Express has ranked in the top two of the prestigious World’s Best Workplaces™ list for six consecutive years - a testament to our unwavering commitment to creating an outstanding workplace culture.</span></p><p ><span >Our success comes from our people, which is why we seek individuals who are driven, customer focused and determined to deliver excellence. In return, you’ll join a highly skilled, supportive, and hard-working team with genuine opportunities to develop and progress your career.</span></p><p ><span > We are looking for first officers who have a passion for aviation, a commitment to getting it Right First Time, and a strong Can-Do Spirit, who would like to join our B767 “holding pool” whilst awaiting future employment, in the near to medium-term. If this appeals to you, we’d love to hear from you.</span></p><p ><span ><br></span></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><ul> <li ><span >To act as first officer on DHL international aircraft. To operate safely and efficiently in accordance with all company and regulatory rules and procedures.</span></li> <li ><span >The first officer is directly responsible to the commander for assisting in the safe and efficient conduct of the flight. He/she will carry out all duties assigned to him/her by the commander in accordance with company procedures and is qualified to act as PIC for the purpose of taking over control should the person acting as a PIC become incapacitated.</span></li> <li ><span >In addition to the applicable general responsibilities as a flight crew member the first officer will take all reasonable steps to assist the commander in performing administrative duties in relation to the flight.</span></li></ul><p ><strong><span >YOUR TASKS:</span></strong></p><p ><strong><u><span >Safety </span></u></strong><span ></span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >The first officer is responsible for assisting the captain to ensure the safe and efficient conduct of the flight.<span> </span>He shall ensure that the aircraft to which he/she is assigned is airworthy, properly and adequately serviced and that the loading is proper and secure.<span> </span>He/she shall make himself/herself familiar with the route and terminal areas to be used and ensure the weather and terminal reports indicate the flight can be made safely.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Carry out such duties concerning the flight, in accordance with Company Standard Operating Procedures, including procedures, limitations and performance relating to the specific aircraft Type, as are allocated to him/her by the commander.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Confirm the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft and its safe terrain clearance.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Volunteer advice, information and assistance to the commander, that will contribute to the safe and efficient conduct of the flight.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Seek and receive information and/or explanation from the commander, as may be necessary to enable the first officer to fulfill his/her function.</span></p><p ><strong><u><span >Standards</span></u></strong><span ></span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >He/she is responsible for assisting the captain in the operation of the aircraft to achieve the highest possible standards of safety and proficiency at all times.</span></p><p ><strong><u><span >Regulatory</span></u></strong><span ></span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure compliance with BCAA regulations and all company policies and procedures as specified in the company flight operations manual, standard operating procedures manual and aircraft flight manual. </span></p><ul> <li ><span >When pilot-in-command during the Commander’s absence from the flight deck, take any action that considers necessary under the circumstances in an emergency situation that requires immediate decision and action. In such cases, first officer may deviate from rules, operational procedures and methods in the interest of safety.</span><span > </span><span ></span></li> </ul><p ><strong><u><span >Advisory</span></u></strong><span ></span></p><ul> <li ><span >Advise Management regarding any safety issues that affect or have the potential to affect operation of company aircraft.</span></li> <li ><span >Assist the Captain to advise the Maintenance Department regarding the serviceability of the aircraft and bring to his attention any item that may have the potential to affect the normal operation of that aircraft.</span></li> <li ><span >Advise Flight Dispatch /Management anytime that physical impairment of the pilot may affect the normal operation of the aircraft</span></li> <li ><span >Advise Management, the appropriate Airport Authority and Regulatory Authorities regarding any incident, accident and other reportable occurrences as described in the company Flight Operations Manual</span></li> </ul><p ><strong><u><span >Procedural</span></u></strong><span ></span></p><ul> <li ><span >Operate in accordance with the company flight operations manual, aircraft standard operating procedures manual and aircraft flight manual.<span> </span>Comply with air traffic control rules, procedures and instructions. Ensure that any passengers are briefed on the location and use of emergency exits and relevant safety and emergency equipment</span></li> </ul><p ><strong><u><span >Other Responsibilities</span></u></strong></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To maintain a sound knowledge and understanding of the applicable civil aviation regulations, aircraft systems, standard operating procedures and carriage of dangerous goods.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To assist and support the commander in all decision-making processes.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To foster solid working relationships with the crew on every flight in a dynamic environment where the first officer could be flying with a different crew member on any given day of a week.</span></p><ul> <li ><span >To work in a team in achieving the highest level of on-time performance.</span></li> </ul><p ><strong><span >YOUR PROFILE:</span></strong><span > </span><span ></span></p><ul> <li ><span >ICAO CPL/IR with ATPL theoretical knowledge credit.<em></em></span></li> <li ><span >Valid unrestricted Class 1 Medical Certificate (corrective lenses acceptable).</span></li> <li ><span >Minimum 1,500 hours Total Flight Time.</span></li> <li ><span >Minimum 500 hours on: Jet aircraft with a MTOM greater than 10 tons; or Turboprop aircraft with a MTOM greater than 18 tons.</span></li> <li ><span >Strong communication skills.</span></li> <li ><span >All components of CRM should be fully understood and continually practiced.</span></li> <li ><span >Preference will be given to B767/757 type rated candidates, and those with prior jet experience.<br><br></span></li></ul><p ><strong><span >APPLICATION REQUIREMENTS:</span></strong><span > </span></p><p ><span >To be considered for our B767 Pilot Holding Pool, please submit the following:</span></p><ul><li><span >Flight Crew Licence (all pages or both sides).</span></li><li><span >Class 1 Medical Certificate.</span></li><li><span >Last three logbook pages.</span></li><li><span >Current CV including:</span></li><li><span >Current and previous operators.</span></li><li><span >Current and previous aircraft types flown.</span></li><li><span >Hours on current and previous aircraft types.</span></li><li><span >Date of last flight.</span></li><li><span >Date of last flight on B757/B767 (if applicable).</span></li><li><span >English Language Proficiency (ELP) Certificate, if not endorsed on the licence.</span></li><li><span ></span></li></ul><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><ul> <li ><span >Strong career support in an international environment.</span></li> <li ><span >Great culture and colleagues.</span></li> <li ><span >Multifarious benefit program.</span></li> </ul><p ><span > </span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div>
Client of 6 Pence
Bahrain - Manama
<p>We are currently looking for an HR & Client Services Officer to join our team. Duties & Responsibilities: Handles Clients Accounts. Provides administrative and clerical support. Documents Human Resources actions by completing forms, reports, logs, and records. Maintains Human Resources records by recording new hires, transfers, terminations, tracking vacations and attendance. Provides basic counseling and applies disciplinary action to employee who have performance and related obstacles. Process payrolls for the assigned clients. Assists the department with regard to developing and implementing HR Policies. Assists in Graduate Employment Program and Salary Support Scheme during employees registration, claim preparation and follows-ups. Prepares and follow up pre-employment documents and contracts. Conducts pre-employment induction. Assists in organizing special events, special projects, sending announcements and writing memos. Accomplishes Human Resources Department and Company s mission by completing related results as needed. Operate as the lead point of contact for any and all matters specific to the client. Perform other duties as assigned. Build and maintain strong, long-lasting client relationships.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Human Resources Management or Business Management or Any related Field.</li><li>Minimum 2 Years of working experience in the HR field.</li><li>Must be knowledgeable of Bahraini labor law, payroll processing, & policies and approaches.</li><li>Professional Qualification in HR is desirable.</li></ul>
Downtown Rotana
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.</p>
<p>This position is based at Downtown Rotana Hotel. Manama, Bahrain.</p>
<p>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>
Bahrain - Muharraq government
Role Description The HR Executive / HR Coordinator / HR Officer is responsible for supporting and coordinating a broad range of human resources activities, employee services, HR administration, and people-related processes. The role helps ensure that HR operations are organized, efficient, compliant with internal policies, and responsive to employee and business needs. Key responsibilities include maintaining accurate employee records, preparing HR documentation, updating personnel information, coordinating employee lifecycle activities, and supporting day-to-day HR administration. The role may involve processing onboarding and offboarding documentation, maintaining attendance and leave records, preparing employment-related documents, and ensuring HR information is kept organized and up to date. The position supports recruitment and talent acquisition activities by coordinating job postings, scheduling interviews, communicating with candidates, preparing recruitment documentation, and assisting hiring teams throughout the recruitment process. The HR Executive may also support onboarding activities and ensure that new employees receive relevant information, documentation, and resources. The role involves responding to routine employee inquiries regarding HR policies, benefits, leave, payroll-related matters, company procedures, and other workplace topics. Where necessary, more complex matters should be escalated to the appropriate HR manager or specialist while maintaining professionalism and confidentiality. The HR Executive / HR Coordinator / HR Officer may also support performance management, employee engagement, training coordination, HR events, internal communications, and employee development initiatives. Responsibilities can include organizing training sessions, maintaining participation records, preparing HR reports, and assisting with employee engagement activities. HR data management is an important part of the role. The position may involve maintaining HR databases, HRIS platforms, spreadsheets, personnel files, and reporting systems. The successful candidate should ensure that information is accurate, properly documented, securely handled, and accessible only to authorized individuals. The role requires close collaboration with management, employees, payroll, finance, recruitment teams, department leaders, and external service providers where appropriate. The HR professional should help ensure that HR processes are completed accurately and efficiently while supporting a positive employee experience. The successful candidate should demonstrate strong organization, communication, attention to detail, discretion, and interpersonal skills. The ability to handle confidential information responsibly, manage multiple priorities, and provide professional support to employees and management is essential. Qualifications Strong understanding of human resources administration, employee lifecycle processes, recruitment coordination, and workplace procedures. Ability to maintain accurate employee records, personnel files, HR databases, HRIS systems, and related documentation. Good knowledge of recruitment coordination, interview scheduling, candidate communication, onboarding, and offboarding processes. Strong understanding of HR policies, procedures, employee documentation, leave management, attendance tracking, and general HR administration. Excellent written and verbal communication skills with a professional and approachable communication style. Strong interpersonal skills with the ability to communicate effectively with employees, managers, candidates, and external stakeholders. Strong organizational and time-management skills with the ability to manage multiple HR tasks, requests, and deadlines. High level of attention to detail when preparing documents, updating records, processing information, and preparing reports. Ability to handle confidential employee and company information with discretion and professionalism. Familiarity with HRIS platforms, applicant tracking systems, Microsoft Excel, Google Sheets, Microsoft Word, and other HR or office software. Ability to prepare HR reports, spreadsheets, employee communications, administrative documents, and routine HR correspondence. Strong problem-solving skills and good judgment when responding to routine employee inquiries or HR administrative matters. Ability to follow company policies, HR procedures, internal controls, and applicable employment requirements. Ability to coordinate effectively with recruitment, payroll, finance, management, and other departments. Strong customer-service mindset with the ability to provide timely and helpful support to employees. Ability to manage sensitive conversations professionally and escalate complex issues when appropriate. Proactive, dependable, organized, and adaptable approach to HR responsibilities. Bachelor’s degree or equivalent qualification in Human Resources, Business Administration, Management, Psychology, or a related discipline is preferred.
Bahrain Credit
Bahrain - Manama
<p>The Talent Management Officer is responsible for supporting BCFC's talent management agenda across recruitment, learning & development, and employee engagement. Acting as a key enabler of day-to-day operational delivery, the role works closely with the Talent Management Assistant Manager to ensure talent programs and initiatives are effectively coordinated and executed in alignment with BCFC's workforce strategy and business objectives.</p><p>Essential Duties and Responsibilities</p><ol><li>Support the execution of recruitment activities including job posting, candidate screening coordination, interview scheduling, and onboarding logistics.</li><li>Coordinate internship and on-the-job training programs, acting as the main point of contact for interns, trainees, and academic institutions.</li><li>Attend career fairs and university events to represent the organization and promote the employer brand.</li><li>Act as the main point of contact for employees seeking information on Tamkeen-supported programs, facilitating clear communication, submitting applications and payment claims, and coordinating with relevant departments or third parties as required.</li><li>Submit and track invoices for training, recruitment, and staff wellbeing programs, ensuring accuracy and timely processing.</li><li>Ensure all employee documents are properly filed in both physical and virtual employee files.</li><li>Support the administration of BIBF training programs by communicating course registration updates and certificates to employees and ensuring training status is accurately recorded in the HR system.</li><li>Plan and coordinate employee engagement initiatives to foster a positive workplace culture and enhance employee morale and participation.</li><li>Maintain and ensure all employee job descriptions are updated, approved, and signed.</li><li>Assist in researching industry best practices to support improvements in talent acquisition and talent management strategies.</li><li>Support the administration and maintenance of e-learning platforms, ensuring content is accessible and employee participation is tracked.</li><li>Assist in the coordination of upskilling and reskilling programs by liaising with training providers and managing scheduling and documentation.</li><li>Assist in administering the annual employee satisfaction survey, handling communications, data collection, and compiling results for review.</li><li>Support HR analytics activities by collecting and organizing data on engagement, retention, and performance for reporting purposes.</li><li>Prepare monthly HR reports on headcount and employee movements, including new joiners, resignations, transfers, and turnover rates, ensuring accurate and up-to-date records.</li><li>Assist in the coordination and administration of employee recognition programs, ensuring timely and consistent delivery.</li><li>Organize and coordinate social events and team-building activities to support a positive workplace culture.</li><li>Identify and escalate opportunities to improve HR systems and processes, supporting IT coordination and participating in testing and implementation as needed.</li><li>Carry out any additional tasks assigned by the manager, contributing to team operations and business objectives.</li><li>Handle additional tasks and projects assigned by the Assistant Manager, contributing actively to team operations and business objectives.</li><li>Adhere to and promote the company's Employee Code of Conduct, maintaining high standards of integrity and professionalism in all work activities.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Education</p><p>A minimum of a Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>Experience</p><p>Entry level</p><p>Certificates and Licenses</p><p>Competencies:</p><p>Core Competencies</p><ul><li>Strong verbal and written communication skills to clearly convey complex information to both internal and external stakeholders.</li><li>Works proactively with colleagues, sharing knowledge, resources, and support to achieve team and organizational objectives.</li><li>Adapt to change, embrace challenges, stay resilient under pressure, and maintain a positive attitude to achieve goals</li><li>Strong analytical and critical thinking abilities to resolve issues efficiently and effectively in complex, high-pressure situations.</li><li>Able to uphold ethical standards, make transparent decisions, follow legal requirements, and treat others with fairness and respect.</li></ul><p>Technical/Role-Specific Competencies</p><ul><li>Working knowledge of recruitment coordination, candidate screening processes, and employer branding activities including career fair and university engagement.</li><li>Ability to coordinate training programs, maintain LMS platforms, track employee participation, and support training administration and logistics.</li><li>Familiarity with HR data collection and basic reporting, including compiling and organizing people metrics such as engagement, retention, and performance data.</li><li>Understanding of employee engagement practices, survey administration, and recognition program coordination.</li></ul>
Bahrain - Manama
<p>About Company & Role Purpose A leading poultry company is seeking an Operations Officer to oversee day-to-day operational activities, including store management, facility maintenance, health and safety compliance, and general operational coordination. The role ensures smooth workflow across farms, stores, and maintenance functions while supporting compliance with internal policies, regulatory requirements, biosecurity standards, and corporate governance practices. The Operations Officer contributes to operational efficiency, risk reduction, accurate record keeping, and continuous improvement across the company's operations.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
General
• Manage and control inventory of feed, medicines, equipment, and operational supplies.
• Ensure proper storage conditions in line with poultry industry standards and company procedures.
• Monitor stock levels and coordinate procurement requirements to avoid shortages or overstocking.
• Maintain accurate records of stock movements and conduct regular stock audits.
• Supervise maintenance activities for poultry houses, equipment, and farm infrastructure.
• Coordinate preventive and corrective maintenance activities to support operational continuity.
• Ensure equipment is functioning efficiently to support production and operational targets.
• Liaise with external vendors and contractors when required.
• Ensure compliance with occupational health and safety requirements and company safety procedures.
• Implement and monitor biosecurity measures within poultry operations.
• Conduct regular safety inspections and risk assessments.
• Provide staff awareness and guidance on health, safety, biosecurity, and emergency procedures.
• Investigate incidents and support implementation of corrective actions.
• Support adherence to internal policies, procedures, and applicable regulatory requirements.
• Assist in implementing corporate governance and compliance frameworks suitable for the company's operations.
• Monitor compliance with legal, environmental, and industry standards.
• Maintain documentation, records, and reports related to compliance activities.
• Assist management during audits, inspections, and regulatory reviews.
• Support daily operational planning and coordination across departments.
• Ensure smooth workflow between farm operations, stores, and maintenance functions.
• Identify opportunities for process improvement, cost efficiency, and operational effectiveness.
• Prepare operational reports and updates for management review.</p><p>Qualifications
• Bachelor's degree in Agriculture, Veterinary Science, Operations Management, or a related field.
• Basic knowledge of health and safety standards, compliance practices, and poultry operational requirements.
• Fluency in spoken and written English; Arabic is an advantage.
• 3 to 5 years of overall experience.
• Previous experience in poultry operations, farm management, inventory control, maintenance coordination, health and safety, or compliance-related activities is preferred.
Skills
• Strong coordination and multitasking abilities.
• Good written and verbal communication skills.
• Good organizational and problem-solving skills.
• Attention to detail and accuracy in record keeping.
• Knowledge of poultry farm operations, inventory management, and maintenance planning.
• Integrity, accountability, and teamwork.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).</p>
Bahrain - Manama
<p>About Company & Role Purpose A leading poultry company is seeking an Operations Officer to oversee day-to-day operational activities, including store management, facility maintenance, health and safety compliance, and general operational coordination. The role ensures smooth workflow across farms, stores, and maintenance functions while supporting compliance with internal policies, regulatory requirements, biosecurity standards, and corporate governance practices. The Operations Officer contributes to operational efficiency, risk reduction, accurate record keeping, and continuous improvement across the company's operations.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
General
• Manage and control inventory of feed, medicines, equipment, and operational supplies.
• Ensure proper storage conditions in line with poultry industry standards and company procedures.
• Monitor stock levels and coordinate procurement requirements to avoid shortages or overstocking.
• Maintain accurate records of stock movements and conduct regular stock audits.
• Supervise maintenance activities for poultry houses, equipment, and farm infrastructure.
• Coordinate preventive and corrective maintenance activities to support operational continuity.
• Ensure equipment is functioning efficiently to support production and operational targets.
• Liaise with external vendors and contractors when required.
• Ensure compliance with occupational health and safety requirements and company safety procedures.
• Implement and monitor biosecurity measures within poultry operations.
• Conduct regular safety inspections and risk assessments.
• Provide staff awareness and guidance on health, safety, biosecurity, and emergency procedures.
• Investigate incidents and support implementation of corrective actions.
• Support adherence to internal policies, procedures, and applicable regulatory requirements.
• Assist in implementing corporate governance and compliance frameworks suitable for the company's operations.
• Monitor compliance with legal, environmental, and industry standards.
• Maintain documentation, records, and reports related to compliance activities.
• Assist management during audits, inspections, and regulatory reviews.
• Support daily operational planning and coordination across departments.
• Ensure smooth workflow between farm operations, stores, and maintenance functions.
• Identify opportunities for process improvement, cost efficiency, and operational effectiveness.
• Prepare operational reports and updates for management review.</p><p>Qualifications
• Bachelor's degree in Agriculture, Veterinary Science, Operations Management, or a related field.
• Basic knowledge of health and safety standards, compliance practices, and poultry operational requirements.
• Fluency in spoken and written English; Arabic is an advantage.
• 3 to 5 years of overall experience.
• Previous experience in poultry operations, farm management, inventory control, maintenance coordination, health and safety, or compliance-related activities is preferred.
Skills
• Strong coordination and multitasking abilities.
• Good written and verbal communication skills.
• Good organizational and problem-solving skills.
• Attention to detail and accuracy in record keeping.
• Knowledge of poultry farm operations, inventory management, and maintenance planning.
• Integrity, accountability, and teamwork.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).</p>
Four Seasons Hotel Riyadh
Bahrain - Manama
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p>
<h4>About the role</h4>
<p>We are looking for a security officer with proven experience in a luxury hospitality environment to join our team. The ideal candidate will maintain the safety and security of our guests, employees, and property while upholding the Four Seasons standards of professionalism and discretion.</p>
<h4>What you will do</h4>
<ul>
<li>Monitor and patrol hotel premises to ensure a secure environment.</li>
<li>Control access points and verify identification of guests, staff, and vendors.</li>
<li>Operate and monitor CCTV systems to detect suspicious activities and ensure guest safety.</li>
<li>Respond promptly to alarms, emergencies, and guest concerns.</li>
<li>Prepare accurate incident reports and maintain security logs.</li>
<li>Collaborate with local authorities and emergency services when necessary.</li>
<li>Uphold Four Seasons’ commitment to guest privacy and exceptional service.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Minimum 2 years of security experience in a luxury hotel or high-end environment.</li>
<li>Strong knowledge of security protocols and emergency procedures.</li>
<li>Experience in CCTV monitoring and surveillance systems.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Physical fitness and ability to work flexible shifts, including nights and weekends.</li>
</ul></p><p></p>
Client of 6 Pence
Bahrain - Manama
<p>The Anti-Money Laundering Officer is responsible for designing and implementing policies, procedures, and controls to prevent and detect money laundering activities. The role also includes promoting internal awareness and education regarding the risks associated with money laundering and terrorist financing, while ensuring compliance with the laws and regulations of the Kingdom of Bahrain. Duties and Responsibilities: Develop the Anti-Money Laundering and Counter-Terrorist Financing policy and strategy. Supervise, review, and continuously update internal administrative procedures. Educate and raise awareness among employees regarding the Company's Anti-Money Laundering policies and procedures. Manage and utilize systems and software designed to identify, monitor, and mitigate money laundering and terrorist financing risks. Receive, monitor, investigate, and analyze reports submitted by employees regarding suspicious transactions or activities and determine whether they should be reported to the competent authorities. Prepare and submit an annual report to the Board of Directors detailing the implementation of Anti-Money Laundering and Counter-Terrorist Financing policies, procedures, internal controls, and cases referred to the competent authorities. Develop and implement continuous training programs for all employees. Conduct ongoing monitoring by reviewing at least five randomly selected customer financing files at the end of each quarter and submitting reports identifying high-risk customers to Executive Management. Perform any other duties assigned by Executive Management.</p><p><strong>Desired Candidate Profile</strong></p>Qualifications : Bachelor's Degree in Banking and Finance, Business Administration, Accounting, or equivalent. Professional certification in Anti-Money Laundering and Counter-Terrorist Financing. Experience: Minimum two years. Required Competencies: Ability to communicate with senior officials. Sound judgment and decision-making. Strong consultation skills. Ability to distinguish between rights and responsibilities. Delegation and motivational skills. Proficiency in Arabic and English. Computer proficiency. Strong leadership. Analytical and problem-solving skills. Ability to deal with external stakeholders.
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>The Officer Integrated Services plays a crucial role in enhancing the client journey by co-owning and supporting the delivery of seamless transacting and servicing experiences for Wealth and Retail Banking clients. This role demands a commitment to delivering operational excellence by aligning with client journey objectives, identifying opportunities to create competitive advantages, and managing change efficiently within the transacting and servicing domain. The officer works collaboratively with the Manager, Non-Financials, and cross-functional teams from Group and Country units to resolve trade-offs between competing priorities, ensuring operational continuity and client satisfaction. This position is based in Manama, Bahrain, offering a full-time office-based work style, specifically designed for Bahraini nationals.</p><br><br><p>The role requires an individual with strong analytical skills, effective stakeholder communication abilities, and a proactive approach to risk management. It offers a unique opportunity to participate in the digitisation and transformation initiatives aimed at creating best-in-class operational processes that align with regulatory standards while meeting clients' evolving needs. The successful candidate will demonstrate dedication to upholding operational policies and advocating for fair and timely client outcomes, strengthening the bank’s reputation and service commitment across diverse banking segments including Retail, Wealth, Commercial, and Corporate banking.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Strategy and Operational Excellence</strong><br>The officer is responsible for executing transactions strictly in line with established procedures and service level agreements, ensuring compliance and accuracy at every step. Taking a pivotal role in supporting digital transformation strategies, the officer will contribute to reshaping processes for enhanced operational efficiency and improved client satisfaction.</p><br><br>
<p><strong>Business Knowledge and Cross-Segment Awareness</strong><br>Demonstrating a solid understanding of account services guidelines and policies, the role requires awareness of the banking business encompassing Wealth and Retail Banking, Commercial Banking, and Corporate and Institutional segments, ensuring consistent quality delivery across all relevant product lines.</p><br><br>
<p><strong>Process Management and Client Interaction</strong><br>Key responsibilities include managing critical operational functions such as backing up statement and advice printing and dispatch processes, overseeing vendor invoice accruals, and processing payment activities as per defined standards. The officer will handle cheque book issuance, liaising with vendors for timely personalization, and oversee debit and credit card distribution and renewal services. Timely escalation of exceptions and monitoring of end-of-day process reports ensure continued operational reliability.</p><br><br>
<p>The role also encompasses customer complaint handling across multiple channels, including digital platforms like CEMS, resolving queries related to account opening, Internet Banking, ATM services, and statements, thus maintaining high levels of customer service and operational response.</p><br><br> <br><p>Our organisation values a collaborative environment where each team member contributes to shared success. As part of the Integrated Services team, you will play a vital role in supporting seamless banking operations, adapting to evolving business needs, and engaging directly with internal teams and external partners to foster an efficient service culture.</p><br><br> <br><p>In this role, being resilient and adaptable is key. You will be expected to embrace continuous learning, applying feedback constructively to improve processes and client outcomes. Effective prioritisation and clear communication with stakeholders across different functions will be essential in managing competing demands and delivering sustainable improvements.</p><br><br> <br><p>The Officer Integrated Services is expected to maintain a proactive approach to risk and compliance, ensuring all processes comply with regulatory requirements and internal controls. This diligence drives client trust and supports the bank's commitment to ethical banking practices.</p><br><br> <br><p>Demonstrating integrity and a customer-first mindset, the role demands attention to detail and a solution-oriented approach to everyday challenges. The successful candidate will work collaboratively across teams, actively contributing to a culture that prizes innovation, accountability, and operational excellence.</p><br><br> <br><p>This opportunity offers exposure to diverse banking products and operational frameworks within a dynamic, international banking environment. The officer’s role in bridging client needs with operational capabilities will be critical in supporting the bank’s mission to drive commerce and prosperity responsibly.</p><br><br><b>Skills and Experience</b> <br><br><ul><li><strong>Data Analytics & Science:</strong> Utilize data-driven insights to support operational decisions and identify process improvements.</li><li><strong>Product Knowledge:</strong> Deep understanding of Wealth, Retail, Commercial, and Corporate banking products and services.</li><li><strong>Risk & Compliance Management:</strong> Apply robust risk assessment practices to uphold regulatory and internal standards.</li><li><strong>Stakeholder Engagement:</strong> Build and maintain effective relationships with internal stakeholders and external partners to facilitate smooth operations.</li><li><strong>Process Optimisation and Cost Management:</strong> Identify opportunities to streamline workflows while managing operational costs effectively.</li><li><strong>Project Management:</strong> Support and contribute to change initiatives and transformation projects that enhance operational efficiency.</li><li><strong>Customer-Centric Approach:</strong> Exhibit strong commitment to resolving client issues and enhancing the overall client experience.</li></ul><br><b>Qualifications</b> <br><br><ul><li>Solid understanding of banking operations and the regulatory environment that governs financial institutions.</li><li>Comprehensive knowledge of Wealth and Retail Banking products and associated control measures to manage operational and compliance risks.</li><li>Awareness of current trends and regulatory requirements within banking to ensure ongoing compliance and risk mitigation.</li><li>Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.</li><li>Demonstrated ability to manage multiple tasks effectively within a fast-paced environment.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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Bahrain </div>
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Four Seasons Hotel Riyadh
Bahrain - Manama
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p>
<h4>About the role</h4>
<p>We are looking for a security officer with proven experience in a luxury hospitality environment to join our team. The ideal candidate will maintain the safety and security of our guests, employees, and property while upholding the Four Seasons standards of professionalism and discretion.</p>
<h4>What you will do</h4>
<ul>
<li>Monitor and patrol hotel premises to ensure a secure environment.</li>
<li>Control access points and verify identification of guests, staff, and vendors.</li>
<li>Operate and monitor CCTV systems to detect suspicious activities and ensure guest safety.</li>
<li>Respond promptly to alarms, emergencies, and guest concerns.</li>
<li>Prepare accurate incident reports and maintain security logs.</li>
<li>Collaborate with local authorities and emergency services when necessary.</li>
<li>Uphold Four Seasons’ commitment to guest privacy and exceptional service.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Minimum 2 years of security experience in a luxury hotel or high-end environment.</li>
<li>Strong knowledge of security protocols and emergency procedures.</li>
<li>Experience in CCTV monitoring and surveillance systems.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Physical fitness and ability to work flexible shifts, including nights and weekends.</li>
</ul></p><p></p>
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Main Purpose of Job:</strong></p><br><br><p>The Placement Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards.</p><br><br><br><p>The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><br><br><br><p><strong>Key Responsibilities:</strong></p><br><br><br><p><strong>1. Quotation and Placement Management</strong></p><br><br><ul><li>Receive and review all lead submissions and closed deals from telesales and verify completeness of required information.</li><li>Obtain quotations from approved insurers according to underwriting guidelines and client requirements.</li><li>Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer.</li><li>Negotiate terms, premiums, and special conditions with insurers to secure optimal cover.</li><li>Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li></ul><br><p><strong>2. Policy Administration and Documentation</strong></p><br><br><ul><li>Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system.</li><li>Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients.</li><li>Coordinate with insurers for any discrepancies, corrections, or reissuance.</li><li>Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc).</li><li>Support compliance with PDPL, CBB, and company data handling procedures.</li></ul><br><p><strong>3. Renewal Management</strong></p><br><br><ul><li>Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry.</li><li>Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness.</li><li>Coordinate with telesales or relationship managers to finalize renewal placements.</li><li>Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li></ul><br><p><strong>4. Insurer and Product Relations</strong></p><br><br><ul><li>Maintain strong working relationships with insurer underwriting and operations teams.</li><li>Track insurer response times, turnaround quality, and maintain placement performance metrics.</li><li>Support product development and new insurer onboarding by providing market feedback.</li><li>Stay updated on insurer product offerings, coverage updates, and special promotions.</li></ul><p><strong>5. Operational Excellence and Compliance</strong></p><br><br><ul><li>Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements.</li><li>Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance.</li><li>Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows.</li><li>Participate in training and continuous improvement programs.</li></ul><p><strong>Educational, Skills and Experience:</strong></p><br><br>Required Education and Experience:<ul><li>Bachelor's Degree (Insurance, Business, or related field preferred).</li><li>2-4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><br><p>Qualifications:</p><br><br><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul><br>
<br><br> </div>
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role</b></p><br><br>We are looking for a Security Officer with proven experience in a luxury hospitality environment to join our team. The ideal candidate will maintain the safety and security of our guests, employees, and property while upholding the Four Seasons standards of professionalism and discretion.<br><br><p><b>What you will do</b></p><br><br><br><ul><li><p>Monitor and patrol hotel premises to ensure a secure environment.</p><br><br></li><li><p>Control access points and verify identification of guests, staff, and vendors.</p><br><br></li><li><p>Operate and monitor CCTV systems to detect suspicious activities and ensure guest safety.</p><br><br></li><li><p>Respond promptly to alarms, emergencies, and guest concerns.</p><br><br></li><li><p>Prepare accurate incident reports and maintain security logs.</p><br><br></li><li><p>Collaborate with local authorities and emergency services when necessary.</p><br><br></li><li><p>Uphold Four Seasons’ commitment to guest privacy and exceptional service.</p><br><br></li></ul><br><br><br><p><b>What you bring</b></p><br><br><br><ul><li><p>Minimum 2 years of security experience in a luxury hotel or high-end environment.</p><br><br></li><li><p>Strong knowledge of security protocols and emergency procedures.</p><br><br></li><li><p>Experience in CCTV monitoring and surveillance systems.</p><br><br></li><li><p>Excellent communication and interpersonal skills.</p><br><br></li><li><p>Ability to remain calm and professional under pressure.</p><br><br></li><li><p>Physical fitness and ability to work flexible shifts, including nights and weekends.</p><br><br></li></ul><br><br><br><br><br><br><br> </div>
Downtown Rotana
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic Health and Safety professionals who pride themselves on their ability to deliver extraordinary levels of customer service and direct a team that remains in compliance with top quality food and beverage products through prompt, accurate and personalized service.</p>
<p>This position is based as a cluster role at Downtown Rotana & Majestic Arjaan by Rotana.</p>
<p>As an Environmental Health and Safety (EHS) Officer, your key responsibilities will include:</p>
<ul>
<li>Ensure that the EHS and food safety management system is established , implemented and maintained in accordance with HACCP/ ISO standards as well as local and international regulations.</li>
<li>Provide the top management with the necessary reports on the EHS and food safety management system established within the property along with recommendations for improvement.</li>
<li>Lead or participate in various types of EHS/HACCP/ ISO/Sustainability/OHSMS compliance and/ or management system audits and provide guidance on conformance and corrective actions required.</li>
<li>Establish audit requirements to ensure compliance in food safety, occupational safety & environmental regulations.</li>
<li>Oversee all audit results, evaluate trends, communicate results and establish action plans to ensure hotel remains in compliance with corporate and regulatory requirements.</li>
<li>Participate in incident investigation and document root cause, communicate results and set corrective actions required to prevent reoccurrence.<br>Monitor / identify relevant changes in Sustainability/Health and Safety / Food safety local regulations and laws and update the internal procedures, policies and forms accordingly.</li>
<li>Drive improvement and track goals achievement through collection, analysis and communication of EHS goals and measurements. Review action plans with the Hotel EHS committee to reach the set goals.</li>
<li>Conduct training for all employees on EHS and food safety policies and procedures.<br>Undertake regular EHS and food safety inspections at the workplace and implement corrective action where required.</li>
<li>Ensure that the suppliers / contractors are complying with the EHS & food safety standards through audits and communications.</li>
<li>Manage and control all documents (manuals, policies, procedures, logs etc.) related to EHSMS & food safety and the corresponding reports.</li>
<li>Collaborate with various departments to implement corporate social responsibility activities aimed at contributing positively to the community and environment.</li>
<li>Oversee the implementation and monitoring of Rotana Earth programs within the hotel</li>
<li>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</li>
<li>Comply with the hotel environmental, health and safety policies and procedures<br><br></li>
</ul>
<p>Occupational Health and Safety responsibilities will include:</p>
<ul>
<li>Develop OHSMS manuals, policies and procedures and review periodically or less if required.</li>
<li>Lead the implementation of OHS System and monitor the system through inspections, meetings e.g., OHS meetings, Management review… with the Head of departments as well as the operational colleagues.</li>
<li>Retain active involvement in periodic reviews and assisting in setting EHS objectives and targets.</li>
<li>Ensure that new employees receive all OHS trainings related to their specific tasks. <br>Report to senior management and sector regulatory authority on the OHSMS performance.</li>
<li>Ensure the Legal requirements are updated, communicated, and implemented throughout the property.</li>
<li>Establish and plan audits and inspections to ensure compliance with OHS regulations.</li>
<li>Oversee and communicate all audit results. Establish action plans to ensure the hotel compliance with OHS regulatory requirements.</li>
<li>Conduct and regularly review the risk assessment for all areas in the hotel in coordination with the concerned departments and implement specific control measures.</li>
</ul> </div>
Confidential
Bahrain - Manama
<p><h4>The after sales support - policy administrator</h4>
<p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p>
<h4>What you do</h4>
<ul>
<li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li>
<li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li>
<li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li>
<li>Issues periodic or daily report on performance.</li>
<li>Meets further complex requirements, such as new enhancements.</li>
<li>Keeps accurate records on the various activities for internal and external review.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelors degree (medical background is a plus).</li>
<li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement</strong><br>
Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
Bahrain
Bahrain - Manama
<p><h4>Role summary</h4>
<p>The Safety Officer is responsible for implementing and monitoring health, safety, and environmental policies across project sites to ensure compliance with company standards and local regulations. The role focuses on identifying workplace hazards, promoting a strong safety culture, conducting inspections and investigations, and ensuring a safe working environment for all employees and contractors.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct regular site inspections to identify unsafe conditions, unsafe acts, and potential hazards.</li>
<li>Ensure compliance with company HSE policies, procedures, and legal requirements.</li>
<li>Investigate accidents, incidents, near misses, and injuries, and prepare detailed reports with corrective and preventive actions.</li>
<li>Maintain records and statistics related to occupational injuries, accidents, and safety performance.</li>
<li>Monitor the availability, condition, and maintenance of fire prevention systems, firefighting equipment, and emergency response facilities.</li>
<li>Conduct periodic inspections of safety equipment and maintain inspection records.</li>
<li>Perform risk assessments and recommend appropriate control measures to eliminate or minimize workplace hazards.</li>
<li>Ensure proper selection and use of personal protective equipment (PPE).</li>
<li>Deliver safety inductions, toolbox talks, awareness campaigns, and training programs to promote a positive safety culture.</li>
<li>Develop and implement annual safety awareness plans, including seminars, workshops, posters, and safety communications.</li>
<li>Participate in occupational health and safety committee meetings.</li>
<li>Provide guidance and advice on HSE matters to employees, supervisors, and management.</li>
<li>Monitor compliance with environmental and occupational health requirements on project sites.</li>
<li>Assist in emergency preparedness and response planning.</li>
</ul>
<h4>Qualifications & skills</h4>
<ul>
<li>NEBOSH Level 3 Certification or equivalent recognized safety qualification.</li>
<li>Academic qualifications relevant to occupational health, safety, environmental management, engineering, or a related field.</li>
<li>Certification and competencies approved by relevant labor and regulatory authorities where applicable.</li>
<li>Strong knowledge of Bahrain labor laws and occupational health and safety regulations.</li>
<li>Minimum 3 years of HSE experience within the construction industry.</li>
<li>Experience working on construction sites with exposure to high-risk activities.</li>
<li>Proven experience in conducting inspections, investigations, and risk assessments.</li>
<li>Strong knowledge of occupational health and safety principles and practices.</li>
<li>Familiarity with hazards related to construction activities, including fire, electrical, noise, radiation, manual handling, and hazardous substances.</li>
<li>Knowledge of ISO 14001 Environmental Management Systems and OHSAS 18001 / ISO 45001 Occupational Health & Safety Management Systems.</li>
<li>Ability to conduct risk assessments and develop mitigation measures.</li>
<li>Strong analytical and reporting skills with the ability to compile and interpret safety statistics.</li>
<li>Excellent communication, presentation, and training skills.</li>
<li>Strong attention to detail and problem-solving abilities.</li>
<li>Proficient in preparing reports, safety documentation, and records.</li>
</ul></p><p></p>
Confidential
Bahrain - Manama
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer's interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Documents details of telephone conversation and actions taken.</li>
<li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>Key requirements / What you bring</h4>
<ul>
<li>Bachelor's degree; medical background preferred.</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About Allianz Partners</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies at Allianz Partners</h4>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
Bitoasis
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Risk Officer is a critical role within our cryptocurrency exchange in Bahrain. You will be responsible for developing, implementing, and monitoring the exchange's comprehensive risk management framework. This role requires a deep understanding of cryptocurrency markets, regulatory requirements, and risk management best practices to ensure our operations remain secure, compliant, and resilient.</p><p>Core Responsibilities</p><ul><li>Framework Development: Design, implement, and maintain a comprehensive risk management framework addressing market, credit, operational, cybersecurity, AML/CFT, and regulatory risks.</li><li>Risk Assessment: Proactively identify and assess potential risks across trading, custody, compliance, technology, and operations using quantitative and qualitative methods.</li><li>Mitigation & Controls: Develop and implement risk mitigation strategies, policies, and controls relating to KYC/AML, transaction monitoring, cybersecurity, and data privacy.</li><li>Monitoring & Reporting: Track Key Risk Indicators (KRIs) against risk appetite and provide regular risk profile reports to senior management and the board.</li><li>Regulatory Compliance: Stay abreast of evolving local (Bahrain/CBB) and international cryptocurrency regulations, ensuring full framework alignment.</li><li>Cybersecurity & AML Collaboration: Partner closely with IT security to mitigate cyber threats (hacking, phishing) and collaborate with the compliance team on robust AML/CFT programs.</li><li>Incident Management: Design incident response plans, manage risk events, and conduct post-incident reviews to drive continuous improvement.</li><li>Culture & Training: Promote a strong internal risk culture by delivering training and awareness programs to employees across all departments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in Finance, Risk Management, Business Administration, or a related field. Master s degree or professional certifications (FRM, APRM, PRM) preferred.</li><li>Experience: Minimum of 5 7 years in risk management, preferably within financial services. Experience in cryptocurrency or fintech sectors is highly desirable. CBB Approved is desired for the role.</li><li>Domain Knowledge: Deep understanding of cryptocurrency markets, blockchain technology, associated risks, and relevant regulatory/AML frameworks.</li><li>Framework Expertise: Proven experience developing and implementing corporate risk methodologies and controls.</li><li>Soft Skills: Strong analytical problem-solving skills, excellent cross-functional communication, independent work ethic, and high ethical standards.</li></ul><p>Preferred Skills</p><ul><li>Hands-on experience with specialized risk management software and tools.</li><li>Proficiency in data analytics and data visualization techniques.</li><li>Familiarity with global cybersecurity best practices.</li><li>Arabic language proficiency is a strong asset.</li></ul><p></p></section>