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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Sofitel Bahrain Zallaq Thalassa Sea & Spa is looking for a professional and guest-focused Receptionist to join our Front Office team.</p><p>Key Responsibilities</p><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p>Your Team & Working Enviroment: Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges , including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi . Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall , 5 dedicated meeting rooms , and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea & spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p><p></p></section>
<br>ZAIN2487 - Reconciliation Analyst (Bede)<br>•<br>Operation<br>Zain Bahrain<br>•<br>Division<br>Finance<br>•<br>Location<br>Bahrain - Manama<br>•<br>Closing Date<br>08-Oct-2026<br>About Zain<br>Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview<br>About the Role<br>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"<br>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.<br>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede<br>The Reconciliation Analyst is responsible for monitoring, reconciling, and validating the end-to-end financial and operational integrity of all transaction flows across Bede's product portfolio. The role ensures that every financial event from product disbursement through to customer account credit, repayment collection, and system reflection in the Loan Management System (LMS) is processed accurately, completely, and in line with how each product and process was designed to operate.<br>Working within the Finance team and reporting to the Finance Manager, the Reconciliation Analyst uses Tableau dashboards and financial reports supported by the BI/BA team for data extraction and the Revenue Assurance function for methodology to identify discrepancies, investigate anomalies independently, and escalate only critical findings requiring management intervention.<br>The role covers Bede's full current product suite microfinance, prepaid cards, wallet services, and remittances and will extend to all future products as they are introduced, including insurance, investment, and any other financial services Bede launches. The Reconciliation Analyst role acts as Bede's financial control layer, protecting revenue integrity and ensuring process controls function as designed across all systems and products.<br><b>What We Need From You<br></b>1. Process Understanding & Data Access<br>•<br>Engage with business and IT stakeholders to develop a thorough understanding of every product process end-to-end from how a transaction is initiated in the Bede app through every system touchpoint until it reaches its final state in the relevant system (LMS, card management system, wallet platform, remittance engine, etc.).<br>•<br>For each product and process, document the expected flow, the systems involved, the data generated at each step, and the points where financial entries should be created or updated.<br>•<br>Work with the IT and BI/BA teams to identify what data is available, where it sits, and how it can be accessed then map this against what is needed to build complete and effective reconciliations and validations.<br>•<br>Where data gaps exist, raise them formally and work with the relevant teams to establish the access, extracts, or system changes needed before reconciliation work can begin.<br>•<br>Maintain up-to-date process and data flow documentation for each product line, updating it whenever a system change, new feature, or new product is introduced.<br>•<br>Use this process knowledge as the foundation for designing reconciliation and validation frameworks that are aligned to how the business actually operates not just how it is assumed to operate.<br>2. End-to-End Transaction Reconciliation<br>•<br>Perform daily, weekly, and monthly reconciliations across all Bede product lines to verify that financial transactions are processed accurately from initiation through to completion.<br>•<br>For microfinance: reconcile disbursements from the funding account through to customer account credit, validate commodity purchase and transfer entries, and confirm that repayment instalments are correctly reflected in the LMS.<br>•<br>For prepaid cards: reconcile card load transactions, spending activity, fees, and settlement entries between the card management system and the general ledger.<br>•<br>For wallet services: verify wallet top-up, transfer, and withdrawal flows to ensure all movements are accounted for correctly across systems.<br>•<br>For remittances: reconcile transfer instructions, partner settlement entries, and customer debit and credit records to confirm end-to-end accuracy.<br>•<br>As new products are launched, extend the reconciliation framework to cover their full transaction flows from day one.<br>3. Revenue Leakage Detection & Process Controls<br>•<br>Monitor transaction flows using Tableau dashboards and financial reports to identify discrepancies, missing entries, timing differences, and potential revenue leakage.<br>•<br>Investigate anomalies independently trace the source of each discrepancy through system logs, transaction records, and process documentation before escalating.<br>•<br>Maintain a structured log of all identified discrepancies including root cause, financial impact, resolution steps, and closure date.<br>•<br>Participate in change management reviews for any system change, migration, or product update that has financial or transactional impact, ensuring reconciliation controls are validated before go-live.<br>5. Reporting & KPI Tracking<br>•<br>Prepare clear, timely reconciliation reports for the Finance Manager covering status, open items, ageing of discrepancies, and resolution progress.<br>Bachelor s degree in Accounting, Finance, Islamic Finance, Banking, Management Information Systems, or a relevantated field.<br>•<br>3-5 years of experience in reconciliation, financial operations, audit, or a related analytical role. Strong academic performance and analytical project work will be considered in lieu of experience.<br><b>Preferred Experience<br></b>Fintech, digital banking, or Islamic finance exposure<br>Experience using Tableau or a similar BI/dashboard tool<br>Experience in audit, reconciliation, or financial controls<br>Skills and Knowledge<br>Understanding of financial transaction flows, accounting entries, and end-to-end process logic is an advantage.<br>Exposure to financial systems, reconciliation processes, or data analysis through internship, coursework, or project work is a strong advantage.<br>Familiarity with Tableau or similar BI/reporting tools is a plus and will be developed in the role with support from the BI/BA team.<br><br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>Job Announcement – Head Chef / Tournant Fine Dining <br>Join Our Team<br>We are seeking an exceptional <br>Culinary Professional<br>to lead and elevate our fine dining operations. This is a unique opportunity for a passionate hospitality leader with extensive international experience in luxury hotels and Michelin-starred restaurants.<br>Key Requirements<br>Professional Experience<br>Minimum <br>8–10 years of experience<br>in internationally recognized <br>5-star luxury hotels across Europe<br>.<br>Minimum <br>6 years of leadership experience<br>in <br>Michelin-starred fine dining restaurants<br>located in <br>Europe, Scandinavia, USA, or Asia Pacific<br>.<br>Proven track record of delivering exceptional guest experiences in high-end dining environments.<br>Strong understanding of luxury service standards, wine knowledge, culinary trends, and fine dining etiquette.<br>Desired Profile<br>Highly passionate and dedicated hospitality professional.<br>Self-motivated leader with a strong drive for excellence.<br>Entrepreneurial mindset with the ability to identify opportunities, drive innovation, and improve profitability.<br>Inspirational team builder with excellent coaching and mentoring skills.<br>Hands-on operator with exceptional attention to detail.<br>Strong commercial acumen and business management capabilities.<br>Ability to thrive in a fast-paced, performance-driven environment.<br>Outstanding communication and interpersonal skills.<br>International experience and multicultural awareness.<br>Key Responsibilities<br>Lead daily restaurant operations while maintaining world-class service standards.<br>Drive guest satisfaction and create memorable dining experiences.<br>Develop, mentor, and inspire high-performing service teams.<br>Collaborate closely with culinary leadership to ensure seamless execution.<br>Manage budgets, labor costs, profitability, and operational efficiencies.<br>Implement innovative concepts and continuously elevate the guest journey.<br>Ensure compliance with all health, safety, and quality standards.<br>Support business growth through strategic planning and revenue-generating initiatives. <br>Shape, develop and influence our dining concepts<br>Apply Now<br>If you are a passionate hospitality professional with luxury hotel and Michelin-starred restaurant experience, a strong entrepreneurial spirit, and a commitment to excellence, we invite you to submit your application.<br>Only candidates meeting the required international luxury hospitality and Michelin-starred experience criteria will be considered.<br>#LI-NS1 <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Same Posting Description for Internal and External Candidates <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p>
<p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p>
<p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who we’re looking for</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What you’ll do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Toloka AI supports frontier model post-training</h4>
<p>By building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p>
<p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p>
<p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who we’re looking for</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What you’ll do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p><h4>About AIVM</h4>
<p>AIVM is building the guardrails for the post-human agentic economy, integrating cutting-edge AI and blockchain technology. Our toolkit will enable standardized agentic payments, identity, and accountability, providing a key piece of infrastructure for the coming 1 billion AI agents. AIVM is part of the ChainGPT ecosystem, a pioneer in the decentralized AI field.</p>
<h4>About the Role</h4>
<p>We are looking for a highly technical and execution-driven Head of Product to lead one of the most ambitious initiatives in Web3: the AIVM (Artificial Intelligence Virtual Machine).</p>
<p>Reporting to the CEO, you will translate AIVM’s company vision into product architecture, roadmap, developer experience, and launch execution, including:</p>
<ul>
<li>The Policy Oracle: Cryptographic guardrails that intercept, evaluate, and enforce agent action before execution.</li>
<li>Agent Identity and Reputation: including emerging standards such as ERC-8004.</li>
<li>Programmable Payments and Wallet Abstraction: including x402-inspired flows.</li>
<li>Immutable Accountability: via execution receipts that make agent actions traceable and auditable.</li>
</ul>
<p>We are currently in a high-velocity, pre-mainnet phase.</p>
<p>This is not a conventional SaaS feature-shipping role. You will define primitives, product architecture, developer experience, and ecosystem adoption from pre-mainnet to launch.</p>
<h4>Responsibilities</h4>
<p>The immediate priority is to inherit the current roadmap, pressure-test the core primitives, align engineering and go-to-market, and drive the platform toward testnet/mainnet readiness.</p>
<h4>Product Vision & Platform Strategy</h4>
<ul>
<li>Inherit and evolve the existing product vision, roadmap, and platform strategy for the AIVM ecosystem.</li>
<li>Position AIVM as a category-defining decentralized AI infrastructure layer.</li>
<li>Translate complex technical capabilities into clear product strategy and market positioning.</li>
</ul>
<h4>Platform & Ecosystem Design</h4>
<p>Lead the design of AIVM as a multi-sided platform serving:</p>
<ul>
<li>Agent developers and AI application teams</li>
<li>Protocols and apps integrating autonomous agents</li>
<li>Enterprises needing policy, compliance, and controlled execution</li>
<li>Node operators, validators, infrastructure providers</li>
<li>Data, compute, and model providers</li>
</ul>
<p>Define core primitives: APIs, SDKs, execution layers, and developer experience.</p>
<h4>Execution & Product Leadership</h4>
<ul>
<li>Build and lead a high-performance product function.</li>
<li>Drive end-to-end product execution from concept to mainnet and beyond.</li>
<li>Establish product processes that balance speed, quality, and scalability.</li>
<li>Partner deeply with engineering to align on architecture, trade-offs, and delivery.</li>
<li>Run product and technical execution rituals to maintain roadmap clarity, accountability, and delivery momentum.</li>
</ul>
<h4>Cross-Functional Alignment</h4>
<ul>
<li>Act as the central bridge between product, engineering, marketing, and business development.</li>
<li>Collaborate on go-to-market strategy, product launches, and narrative.</li>
<li>Support partnerships with strong product thinking and technical clarity.</li>
</ul>
<h4>Data, Metrics & Optimization</h4>
<ul>
<li>Define and track core product and ecosystem KPIs:</li>
<ul>
<li>Developer adoption</li>
<li>Agent deployments</li>
<li>Network activity and retention</li>
</ul>
<li>Use insights to continuously refine product direction and priorities.</li>
</ul>
<h4>Requirements</h4>
<p><strong>Must have:</strong></p>
<ul>
<li>7+ years of experience in product management, including 2–3+ years in leadership roles.</li>
<li>Technical experience is mandatory for this role. The candidate must be able to communicate effectively with our tech team and discuss in technical language.</li>
</ul>
<p><strong>Optional (but really important to have):</strong></p>
<ul>
<li>Solid understanding of AI/ML infrastructure (inference, training, compute economics).</li>
<li>Experience building platforms, infrastructure products, or developer-facing systems.</li>
<li>Strong background in blockchain/Web3, ideally L1, L2, or AI ecosystems.</li>
<li>Proven ability to define and execute product strategy in complex, emerging markets.</li>
</ul>
<p><strong>Strong plus:</strong></p>
<ul>
<li>Experience working in remote, fast-paced, high-ownership environments.</li>
<li>Utilizing AI agents infrastructures for optimization (Claude/OpenAI).</li>
<li>Strong communication and leadership skills with the ability to align technical and non-technical stakeholders.</li>
<li>Comfortable operating before product-market fit, where the job is to reduce ambiguity, define primitives, and force trade-offs.</li>
</ul>
<h4>Benefits</h4>
<h4>Company Culture and Values</h4>
<p>At AIVM, we value trust, effective speed, innovation, and growth. You will be expected to operate with high ownership, clear communication, and strong execution discipline in a fast-moving, pre-mainnet environment.</p>
<h4>Benefits & Additional Information</h4>
<p><strong>What we offer</strong></p>
<ul>
<li>Work on one of the most ambitious AI x blockchain infrastructure products in the market.</li>
<li>Remote-first setup with flexible hours, focused on outcomes, trust, and ownership.</li>
<li>Competitive compensation, with performance-based upside where applicable.</li>
<li>Fast-moving environment with direct access to leadership and zero micromanagement.</li>
<li>The tools, autonomy, and support needed to build at scale.</li>
</ul>
<h4>Additional Information</h4>
<p><strong>Employment Compliance and Confidentiality:</strong></p>
<p>All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to your jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship.</p>
<p><strong>Employment Structure:</strong></p>
<p>The position is offered on either an employee or contractor basis, depending on the location and role. Individuals will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement.</p>
<p><strong>Compensation:</strong></p>
<p>Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems.</p>
<p><strong>Probationary Period:</strong></p>
<p>All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>
<p><h4>Toloka AI and Mindrift Overview</h4>
<p><strong>Toloka AI</strong> supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br>
<strong>Mindrift, powered by Toloka</strong> — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<h4>Management Consulting Domain Launch</h4>
<p>We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br>
You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<h4>Important</h4>
<p>This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who We’re Looking For</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What You’ll Do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & Requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.<br>
Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>The after sales support - policy administrator</h4>
<p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p>
<h4>What you do</h4>
<ul>
<li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li>
<li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li>
<li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li>
<li>Issues periodic or daily report on performance.</li>
<li>Meets further complex requirements, such as new enhancements.</li>
<li>Keeps accurate records on the various activities for internal and external review.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelors degree (medical background is a plus).</li>
<li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement</strong><br>
Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the Senior Manager or Head of Department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The Manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective application of various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Align with financial savings targets, delivered both by the team and individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiate with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as Claims, Business Development, CRM, Operations, and Finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li>Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.</li>
</ul>
<h4>Key requirements</h4>
<ul>
<li><strong>Education:</strong> Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Job overview:</h4>
<p>The claims payment processor's main duties are to report the processed claims to the payer, prepare EFTs (electronic fund transfer) for claims, update the accounting and other financial software, and send statements of accounts to our clients. This role has the overall responsibility of coordinating activities in an effective and efficient manner in carrying out the responsibilities of the accounting department.</p>
<h4>What you do:</h4>
<ul>
<li>Send the processed claims reports to the payers within the TAT.</li>
<li>Prepare the payments for the providers within the TAT.</li>
<li>Ensure the financial transactions are booked in a timely manner and are compliant with proper supporting backup.</li>
<li>Ensure control procedures are followed.</li>
<li>Ensure all accounting deadlines are met.</li>
<li>Provide professional correspondence internally and externally, i.e., members of insurance companies and their client-related claims.</li>
<li>Resolve accounting discrepancies.</li>
<li>Monitor transactions to determine accuracy, completeness, and conformance to established policies and internal procedures.</li>
<li>Keep track of records and files and provide correct information of record details when required.</li>
<li>Maintain various account reconciliations and post necessary monthly journal entries.</li>
</ul>
<h4>AI readiness:</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<h4>What you bring:</h4>
<ul>
<li>Bachelor’s degree; finance/account or equivalent background preferred.</li>
<li>2+ years relevant experience; experience in a TPA, BPO, hospitals, or medical centers is an added advantage.</li>
<li>Experience with accounting software is preferred.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’s company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the senior manager or head of department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective applicable various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities:</h4>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Aligned with financial savings target, this is to be delivered by the team but also individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiations with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust applicable provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as claims, business development, CRM, operations, and finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li><strong>Work effectively with AI, machine learning, data analytics, and cloud-based tools,</strong> adhering to high standards of data governance, security, and ethical use.</li>
<h4>Key requirements:</h4>
<li><strong>Education:</strong> Bachelor’s degree in healthcare administration, business administration, or a related field. Master’s degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Job overview</h4>
<p>The automation process lead owns the strategic automation agenda within health operations, driving scalable process transformation, governance control, and measurable value creation through digital enablement and AI integration.</p>
<h4>What you do</h4>
<ul>
<li>Automation rate (STP %)</li>
<li>Manual touch reduction</li>
<li>Turnaround time (TAT) improvement</li>
<li>Cost per transaction optimization</li>
<li>Compliance & quality adherence</li>
<li>Lead end to end automation strategy across health operations</li>
<li>Drive process optimization, efficiency, and compliance</li>
<li>Enhance automation rate, reduce manual touchpoints, and improve KPIs</li>
<li>Act as the bridge between operations, IT, and digital teams</li>
<li>Provide clear feedback on queries from operation</li>
<li>Provide clients an understanding of any declined medical claims</li>
<li>Coordinate workflow and meet deadlines</li>
<li>Decision making responsibility</li>
<li>Provide gap analysis and mapping qualification</li>
<li>Assist new juniors with training and provide feedback</li>
<li>Maintain updated guidelines for the workflow</li>
<li>Define automation roadmap aligned with business KPIs</li>
<li>Identify high impact automation opportunities across claims & approvals</li>
<li>Establish automation governance and control framework</li>
<li>Ensure regulatory compliance (DHA, DOH, CBUAE where applicable)</li>
<li>Lead process re-engineering prior to automation deployment</li>
<li>Collaborate with IT on rules engine & AI-based adjudication</li>
<li>Oversee UAT, validation, and accuracy monitoring</li>
<li>Drive continuous improvement initiatives</li>
</ul>
<p><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>What you bring</h4>
<ul>
<li>5-8+ years in health insurance / TPA operations</li>
<li>Experience with automation tools, RPA, rules engines</li>
<li>Strong analytical & dashboarding capabilities (Excel / Power BI)</li>
<li>Coding certificate</li>
<li>Fluency in Power BI, Altrex with experience in building dashboards</li>
<li>5+ years medical practical experience (reputable insurance provider, broker or a TPA experience a plus)</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li>
<li>Advanced communication skills</li>
</ul>
<h4>How we hire</h4>
<p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer's interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Documents details of telephone conversation and actions taken.</li>
<li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>Key requirements / What you bring</h4>
<ul>
<li>Bachelor's degree; medical background preferred.</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About Allianz Partners</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies at Allianz Partners</h4>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>