Industrial Diploma Jobs
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<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<ul>\n<li>Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.<\/li>\n<li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.<\/li>\n<li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.<\/li>\n<li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.<\/li>\n<li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.<\/li>\n<li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.<\/li>\n<li>Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.<\/li>\n<li>Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.<\/li>\n<li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.<\/li>\n<li>Step in to cover the sales director\u2019s duties during absence and work flexible evenings and weekends for major group arrivals or events.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>2-3 years of proven experience in sales management, with a focus on groups and events<\/li>\n<li>Demonstrated experience in hospitality, resort operations, or event coordination<\/li>\n<li>Strong proficiency in CRM software and sales reporting tools<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients<\/li>\n<li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets<\/li>\n<li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously<\/li>\n<li>Team leadership experience with the ability to motivate and develop staff<\/li>\n<li>Proficiency in Microsoft Office Suite and event management software<\/li>\n<li>Knowledge of group booking systems and hospitality management systems<\/li>\n<li>Ability to work flexible hours, including evenings and weekends as needed for events<\/li>\n<li>Willingness to work in a resort environment and adapt to a multicultural workplace<\/li>\n<li>Customer-focused mindset with a commitment to delivering exceptional service<\/li>\n<li>Analytical skills with the ability to interpret sales data and market trends<\/li>\n<li>Experience in luxury hospitality or high-end event management is preferred<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>The Apex Group overview<\/h4>\n<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by circa 13,000 employees across 112 offices worldwide.<\/p>\n<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower<\/strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.<\/p>\n\n<h4>Department details<\/h4>\n<p><strong>Department:<\/strong> Compliance<br>\n<strong>Location:<\/strong> Manama, Bahrain<br>\n<strong>Controlled function:<\/strong> DMLRO (as per CBB Rulebook)<br>\n<strong>Reporting line:<\/strong> Head of Compliance & MLRO, Bahrain<\/p>\n\n<h4>Role purpose<\/h4>\n<p>The DMLRO is the approved controlled function responsible for ensuring the company's compliance with all applicable AML\/CFT and sanctions requirements under the CBB Rulebook. The role includes acting as the primary contact with the Anti-Financial Crime Directorate (\"AFCD\") at the CBB and Financial Intelligence Directorate (\"FID\") at the Ministry of Interior and ensuring effective identification, monitoring, and reporting of financial crime risks.<\/p>\n\n<h4>Responsibilities<\/h4>\n<ul>\n <li>Act as the company's DMLRO as required under the CBB Rulebook<\/li>\n <li>Assist MLRO in discharge of duties<\/li>\n <li>Act as MLRO in absence with full delegated authority<\/li>\n <li>Ensure timely submission of Suspicious Transaction Reports (STRs)<\/li>\n <li>Maintain appropriate records of internal reports and decisions<\/li>\n <li>Report directly to the Board\/Senior Management on AML matters when needed<\/li>\n <li>Ensure independence and unrestricted access to information<\/li>\n <li>Ensure timely submission of regulatory returns and reporting<\/li>\n <li>Assist on the regulatory compliance activities and obligations<\/li>\n <li>Implement and maintain AML\/CFT policies, procedures, and controls aligned with CBB requirements and any other relevant authority<\/li>\n <li>Conduct annual compliance testing<\/li>\n <li>Oversee customer due diligence (CDD\/EDD) for clients, funds, investors, and related parties<\/li>\n <li>Oversee ongoing monitoring, periodic KYC review, and trigger events<\/li>\n <li>Oversee sanctions screening and PEP identification, including source of wealth\/source of funds (SOW\/SOF) requirements<\/li>\n <li>Approve reliance on third parties and ensure adequate oversight controls<\/li>\n <li>Monitor AML risks arising from outsourcing and delegated arrangements<\/li>\n <li>Liaise with regulators, auditors, and relevant stakeholders<\/li>\n <li>Ensure timely closure of audit and regulatory findings<\/li>\n <li>Deliver AML\/CFT training and awareness<\/li>\n <li>Assist the Data Protection Officer with related reporting and obligations<\/li>\n <li>Sign-off on high risk\/PEPs<\/li>\n <li>Prepare responses to routine, ad-hoc, and urgent information requests from the regulator or relevant stakeholders in a timely and accurate manner<\/li>\n <li>Keep up-to-date with all relevant laws and regulations and communicate regulatory changes and developments to senior management and staff<\/li>\n<\/ul>\n\n<h4>Qualifications & experience<\/h4>\n<ul>\n <li>Bachelor's degree in relevant field<\/li>\n <li>Professional certification (CAMS\/ICA) preferred<\/li>\n <li>AML\/CFT experience in financial services<\/li>\n<\/ul>\n\n<h4>Competencies<\/h4>\n<ul>\n <li>Strong regulatory judgment and independence<\/li>\n <li>Attention to detail<\/li>\n <li>Ability to work under pressure<\/li>\n <li>Stakeholder management<\/li>\n <li>Strong communication skills<\/li>\n <li>Ability to ensure compliance while supporting business needs<\/li>\n <li>Solutions-driven critical thinking, with the ability to adapt to change<\/li>\n <li>Strong English\/Arabic language skills<\/li>\n<\/ul>\n\n<h4>What you will get in return<\/h4>\n<ul>\n <li>A high level of visibility within a large organisation on an upwards trajectory<\/li>\n <li>Be part of a dynamic and fast-paced team that makes a genuine impact on the business<\/li>\n <li>Exposure to all aspects of the business<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description</h4>
<p>Sales development representative (SDR) – outbound sales & lead generation</p>
<p>Location: Remote<br>
Job type: Full-time<br>
Working hours: U.S. business hours</p>
<h4>About the role</h4>
<p>We’re hiring a sales development representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.</p>
<p>In this role, you’ll identify target accounts, engage decision-makers through multi-channel outreach, and generate qualified meetings for the sales team. You’ll serve as the first point of contact for prospective customers and play a critical role in revenue growth.</p>
<p>If you’re confident in cold outreach, thrive in a target-driven environment, and enjoy turning conversations into opportunities, this role is for you.</p>
<h4>Key responsibilities</h4>
<p><strong>Prospecting & lead generation</strong></p>
<ul>
<li>Build targeted prospect lists using:</li>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Other prospecting platforms</li>
</ul>
<li>Research companies and identify key decision-makers.</li>
<li>Personalize outreach based on industry, role, and business needs.</li>
<li>Develop and maintain a healthy pipeline of outbound opportunities.</li>
</ul>
<p><strong>Outbound sales & cold calling</strong></p>
<ul>
<li>Execute high-volume outreach across:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>LinkedIn</li>
<li>Video messaging</li>
</ul>
<li>Conduct 30–40 cold calls per day.</li>
<li>Manage 60–100 daily outreach activities.</li>
<li>Handle objections professionally and confidently.</li>
<li>Build rapport quickly and generate interest in company solutions.</li>
</ul>
<p><strong>Sales cadence & campaign execution</strong></p>
<ul>
<li>Build and manage multi-touch outreach sequences.</li>
<li>Execute 5–10 touchpoint campaigns across multiple channels.</li>
<li>Test and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Call scripts</li>
<li>CTAs</li>
</ul>
<li>Improve:</li>
<ul>
<li>Response rates</li>
<li>Meeting conversion rates</li>
<li>Pipeline generation performance</li>
</ul>
</ul>
<p><strong>CRM & pipeline management</strong></p>
<ul>
<li>Maintain accurate CRM records in:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<li>Log all prospect interactions and activities.</li>
<li>Update lead stages and opportunity statuses.</li>
<li>Maintain strong CRM hygiene and pipeline visibility.</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Partner with account executives to ensure smooth lead handoffs.</li>
<li>Collaborate with marketing teams on messaging and lead quality.</li>
<li>Share prospect insights and market feedback.</li>
<li>Support ongoing sales process improvements.</li>
</ul>
<h4>Requirements</h4>
<p><strong>Must-have qualifications</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Sales development</li>
<li>Business development</li>
<li>Outbound sales</li>
<li>Lead generation</li>
</ul>
<li>Experience with:</li>
<ul>
<li>Cold calling</li>
<li>Email outreach</li>
<li>Sales engagement platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>Salesloft</li>
<li>Apollo</li>
<li>HubSpot Sequences</li>
</ul>
<li>Experience using CRM systems such as:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<li>Strong written and verbal English communication skills.</li>
<li>Highly organized, resilient, and results-oriented.</li>
<li>Comfortable working remotely during U.S. business hours.</li>
</ul>
<p><strong>Preferred qualifications</strong></p>
<ul>
<li>2–4 years of SDR or BDR experience with a track record of quota attainment.</li>
<li>Experience selling into:</li>
<ul>
<li>B2B SaaS</li>
<li>Marketing services</li>
<li>Professional services</li>
<li>Technology companies</li>
</ul>
<li>Familiarity with sales methodologies such as:</li>
<ul>
<li>SPIN Selling</li>
<li>MEDDIC</li>
<li>Challenger Sale</li>
<li>Sandler</li>
</ul>
<li>Experience targeting mid-market or enterprise accounts.</li>
</ul>
<h4>Tools & technology</h4>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Outreach.io</li>
<li>Salesloft</li>
<li>HubSpot Sequences</li>
<li>Salesforce</li>
<li>HubSpot CRM</li>
<li>Zoho CRM</li>
</ul>
<h4>What makes you a great fit?</h4>
<ul>
<li>Strong communication and relationship-building skills.</li>
<li>Comfortable initiating conversations with new prospects.</li>
<li>Competitive, goal-oriented, and self-motivated.</li>
<li>Resilient when facing rejection.</li>
<li>Organized and disciplined with follow-up.</li>
<li>Driven by performance metrics and continuous improvement.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>60–100 outbound activities completed daily.</li>
<li>Consistent pipeline generation.</li>
<li>15–20 meaningful prospect conversations per week.</li>
<li>8–12 qualified meetings booked per month.</li>
<li>Accurate CRM records and activity tracking.</li>
<li>Continuous improvement in conversion and response rates.</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Direct impact on pipeline generation and revenue growth.</li>
<li>Work in a high-performance sales environment.</li>
<li>Gain hands-on experience in modern outbound sales.</li>
<li>Develop skills in prospecting, qualification, and sales strategy.</li>
<li>Clear career progression into:</li>
<ul>
<li>Senior SDR</li>
<li>Business Development Representative</li>
<li>Account Executive</li>
<li>Sales Manager</li>
</ul>
<li>Fully remote work environment with structured support and coaching.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you’re an SDR who enjoys prospecting, cold outreach, and generating qualified opportunities, we’d love to hear from you.<br>
Apply today and help build a high-performing sales pipeline.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p>
<p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and pass qualified opportunities to Account Executives. You will play a critical role in driving pipeline growth and revenue generation while delivering a consultative and professional prospect experience.</p>
<p>This opportunity is ideal for someone who enjoys outbound sales, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B environment.</p>
<h4>Key responsibilities</h4>
<strong>Lead qualification & discovery</strong><br>
<li>Engage inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li>
<li>Conduct discovery calls to understand:</li>
<ul>
<li>Business needs</li>
<li>Budget</li>
<li>Timeline</li>
<li>Decision-making process</li>
</ul>
<li>Qualify opportunities using frameworks such as:</li>
<ul>
<li>BANT</li>
<li>MEDDIC</li>
<li>SPICED</li>
<li>SPIN</li>
</ul>
<li>Identify pain points and determine sales readiness.</li>
<li>Maintain detailed qualification notes and CRM records.</li>
<strong>Outbound prospecting & pipeline generation</strong><br>
<li>Research target accounts using:</li>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>Similar prospecting tools</li>
</ul>
<li>Execute multi-channel outbound campaigns through:</li>
<ul>
<li>Email</li>
<li>Phone</li>
<li>LinkedIn</li>
<li>Social outreach</li>
</ul>
<li>Personalize messaging based on:</li>
<ul>
<li>Industry</li>
<li>ICP alignment</li>
<li>Prospect challenges</li>
</ul>
<li>Generate and maintain a consistent pipeline of qualified opportunities.</li>
<strong>Pipeline nurturing & relationship building</strong><br>
<li>Nurture early-stage prospects through ongoing follow-up campaigns.</li>
<li>Share relevant resources, case studies, and educational content.</li>
<li>Re-engage inactive leads and convert them into active opportunities.</li>
<li>Build trust through a consultative sales approach.</li>
<strong>Sales collaboration & handoff</strong><br>
<li>Schedule meetings, demos, and discovery calls for Account Executives.</li>
<li>Prepare detailed handoff notes and qualification summaries.</li>
<li>Collaborate with sales and marketing teams to improve:</li>
<ul>
<li>Messaging</li>
<li>Targeting</li>
<li>Conversion rates</li>
</ul>
<li>Participate in pipeline reviews and strategy discussions.</li>
<strong>CRM & reporting</strong><br>
<li>Maintain accurate records in:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho</li>
<li>Similar CRM platforms</li>
</ul>
<li>Track:</li>
<ul>
<li>Outreach activity</li>
<li>Lead stages</li>
<li>Conversion metrics</li>
<li>Opportunity outcomes</li>
</ul>
<li>Maintain CRM hygiene and complete documentation.</li>
<li>Provide weekly reporting on pipeline generation and performance.</li>
<strong>Continuous improvement</strong><br>
<li>Share prospect feedback and common objections.</li>
<li>Optimize outreach messaging and qualification strategies.</li>
<li>Stay informed on market trends, competitor activity, and customer challenges.</li>
<h4>Requirements</h4>
<strong>Must-have qualifications</strong><br>
<li>2+ years of experience in:</li>
<ul>
<li>Business development</li>
<li>Sales development</li>
<li>Inside sales</li>
<li>Outbound prospecting</li>
</ul>
<li>Experience conducting discovery and qualification calls.</li>
<li>Proficiency with CRM systems such as:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<li>Experience using:</li>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Similar sales engagement platforms</li>
</ul>
<li>Strong written and verbal English communication skills.</li>
<li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li>
<strong>Preferred qualifications</strong><br>
<li>3–5 years of BDR or SDR experience with proven quota attainment.</li>
<li>Experience selling:</li>
<ul>
<li>B2B SaaS</li>
<li>Technology solutions</li>
<li>Professional services</li>
<li>High-ticket products or services</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>MEDDIC</li>
<li>Challenger Sale</li>
<li>SPIN Selling</li>
<li>Sandler Methodology</li>
</ul>
<li>Experience supporting mid-market or enterprise sales teams.</li>
<li>Background in account-based sales and multi-channel outreach campaigns.</li>
<h4>What makes you successful</h4>
<li>Strong communicator and active listener.</li>
<li>Consultative and relationship-focused approach to sales.</li>
<li>Organized, disciplined, and metrics-driven.</li>
<li>Comfortable with high-volume outreach while maintaining personalization.</li>
<li>Resilient, coachable, and motivated by targets.</li>
<li>Able to work independently in a remote environment.</li>
<h4>Typical day</h4>
<li>Respond to inbound leads and conduct discovery calls.</li>
<li>Build prospect lists and identify decision-makers.</li>
<li>Execute outbound email, phone, and LinkedIn campaigns.</li>
<li>Qualify opportunities and schedule meetings.</li>
<li>Update CRM records and pipeline stages.</li>
<li>Collaborate with Account Executives on active opportunities.</li>
<li>Review outreach metrics and optimize performance.</li>
<h4>Key performance indicators (KPIs)</h4>
<li>Outreach activity volume (calls, emails, LinkedIn touches)</li>
<li>Discovery calls completed</li>
<li>Qualified opportunities generated</li>
<li>Lead-to-opportunity conversion rates</li>
<li>Pipeline contribution</li>
<li>CRM accuracy and documentation quality</li>
<li>Outbound engagement and response rates</li>
<h4>Why join us?</h4>
<li>Direct impact on pipeline growth and revenue generation.</li>
<li>Opportunity to work closely with sales leadership and Account Executives.</li>
<li>Exposure to modern outbound sales strategies and tools.</li>
<li>Clear career progression into:</li>
<ul>
<li>Senior BDR</li>
<li>Account Executive</li>
<li>Business Development Manager</li>
<li>Sales Leadership</li>
</ul>
<li>Fully remote work environment aligned with U.S. business hours.</li>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (mock discovery call or qualification exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
<h4>Apply now</h4>
<p>If you enjoy outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.</p></p><p></p>
<p><h4>About Apex</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.</p>
<p>That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>The Role</h4>
<p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p>
<h4>Responsibilities will include:</h4>
<ul>
<li>Manage production of client quarterly and annual reporting and related accounting activities</li>
<li>Perform reviews of client quarterly and annual reporting and related accounting activities</li>
<li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li>
<li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies, and procedures</li>
<li>Review of annual financial statements</li>
<li>Oversee clients' audit process</li>
<li>Calculation and processing of fund capital calls and distributions</li>
<li>Build excellent working relationships with clients</li>
<li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements, and anti-money laundering regulations</li>
<li>Review and recommend changes to client deliverable processes</li>
<li>Review, recommend, and implement agreed changes to accounting procedures</li>
<li>Keep up to date with changes to accounting standards and regulatory requirements</li>
<li>Follow company procedure at all times</li>
<li>Collaborate with team members to ensure timely completion of deliverables</li>
<li>Provide cover to team members if required</li>
<li>Manage the set-up process of the accounting functions for new funds</li>
<li>Perform investor AML-related risk assessments and due diligence checks</li>
<li>Perform periodic review of investor AML/LYC files</li>
<li>Review FATCA/CRS returns and oversee filing process</li>
<li>Address client and investor queries</li>
<li>Ensure regulatory and tax filings are completed on time</li>
<li>Act in accordance with the Apex Code of Conduct</li>
<li>Deliver the Apex Client Charter</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li>
<li>Knowledge of real estate fund structures and the fund administration industry</li>
<li>Understanding of regulatory requirements of real estate funds</li>
<li>Knowledge of e-Front / Yardi Voyager preferred</li>
<li>Professional degree in accounting or finance</li>
<li>Quick to grasp and implement knowledge</li>
<li>Strong MS Office skills including Word, Excel, PowerPoint</li>
<li>Excellent interpersonal and written communication skills</li>
<li>Proactive team player with a positive attitude towards problem resolution and strong attention to detail</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Ability to multi-task and manage projects</li>
</ul>
<h4>What you will get in return:</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory</li>
<li>The ability to define processes to drive innovation and have a tangible impact on the business</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li>
<li>Exposure to all aspects of the business, cross-jurisdiction, and to working with senior management directly</li>
<li>Opportunity to work with a diverse, agile, and global team</li>
<li>The opportunity to innovate, bring discipline, and really make a difference</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications, and experiences.</p>
<p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.</p></p><p></p>
<p><h4>The Apex Group overview</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.</li>
<li>Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series - and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar, etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow and procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li>
<li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the Corporate Secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a Transfer Agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve processes and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p>
<p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p><h4>Inspired Education</h4>
<p>Inspired Education is the leading global group of premium schools, with a portfolio of 121 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.</p>
<p>In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.</p>
<p>By joining our award-winning team of over 13,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.</p>
<h4>Role summary</h4>
<p>We are BSB, a school with its roots in the historic and culturally rich country of Bahrain, which is now growing within the global community. Join us on this journey.</p>
<p>The British School of Bahrain is committed to providing a high-quality, international education for students in the Kingdom of Bahrain. We are a selective, coeducational, independent Nursery-through-Year 13 school. Our curriculum is based on the National Curriculum for England and Wales, with some adaptations to the local context and offers IGCSE and A-Level/BTEC examinations. While the language of academic instruction is English, we are a truly international school, and our pupils and staff come from over 82 different nationalities. The school has 2900 students on roll aged 3-18, it has a warm feel to it, and there is a sense of fun. Most importantly, our students are a joy to teach.</p>
<p>The British School of Bahrain (BSB) is seeking to appoint a Teacher of Chemistry to start in August 2026. Experience teaching Chemistry up to A-level students is highly desirable.</p>
<h4>Key responsibilities</h4>
<li>Creating engaging lessons: Plan and deliver lessons that inspire and challenge all students and are in line with the school's curriculum, policies, and external assessment requirements. You will individualise and differentiate learning, ensuring each student is stretched, supported, and makes outstanding progress.</li>
<li>Supporting and assessing progress: Regularly assess students' in-class and at-home learning, providing targeted feedback to drive progress and ensure all students are challenged and supported in reaching their potential.</li>
<li>Building a positive learning environment: Establish a classroom and school environment where students are invested in each other's flourishing, feel valued and supported, and are ready to take risks in their learning.</li>
<li>Collaborating and sharing best practices: Work closely with colleagues as an active member of our learning community, sharing best practices, collaborating with colleagues, and dedicating yourself to your own professional development to ensure the highest standard of education for our students.</li>
<li>Contributing to school life: Play an active role in the school's co-curricular programme, helping to create a well-rounded, enriching educational experience. From leading clubs to contributing to whole school initiatives, you will help shape the broader life of the school.</li>
<li>Collaborating with parents: Maintain open and constructive communication with parents, building strong partnerships that support students' progress so that each child feels like an individual, well-known and respected.</li>
<h4>The ideal candidate will have</h4>
<li>A degree and PGCE or B.Ed or the equivalent, with a minimum of two years post-qualification teaching experience. The degree must be in the subject taught or a closely related subject.</li>
<li>Experience teaching the specialist subject from key stage 3-5.</li>
<li>Experience teaching the British curriculum up to GCSE and A level students is highly desirable.</li>
<li>Confidence with the use of ICT in teaching.</li>
<li>Enhanced disclosure from the DBS or equivalent, and who are committed to the welfare of all children.</li>
<li>High expectations and aspirations for all students.</li>
<li>A commitment to the overall development of young people.</li>
<li>An open-minded approach to their work, are willing to learn and develop.</li>
<li>A demonstrable love for what they do and a proven track record.</li>
<p>To be considered for this position, you will need to meet our qualifications and experience requirements.</p>
<p>In return, we offer an attractive expatriate remuneration package, including a competitive tax-free salary, housing allowance, health insurance, annual flight and relocation assistance, and two free places for children.</p>
<h4>Safeguarding statement</h4>
<p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p></p><p></p>
<p><h4>The Apex Group overview</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role type</h4>
<p>Fixed term basis (1 year)</p>
<h4>Role responsibilities</h4>
<ul>
<li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li>
<li>Coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li>
<li>Be confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve process and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p><p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role responsibilities</h4>
<p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p>
<ul>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Should have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li>
<li>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with the investors and clients.</li>
<li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Should be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve process and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experience.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>
<p><h4>About Apex</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>The Role</h4>
<p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p>
<h4>Responsibilities will include:</h4>
<ul>
<li>Manage production of client quarterly and annual reporting and related accounting activities</li>
<li>Perform reviews of client quarterly and annual reporting and related accounting activities</li>
<li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li>
<li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li>
<li>Review of annual financial statements</li>
<li>Oversee clients' audit process</li>
<li>Calculation and processing of fund capital calls and distributions</li>
<li>Build excellent working relationships with clients</li>
<li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li>
<li>Review and recommend changes to client deliverable processes</li>
<li>Review, recommend and implement agreed changes to accounting procedures</li>
<li>Keep up to date with changes to accounting standards and regulatory requirements</li>
<li>Follow company procedure at all times</li>
<li>Collaborate with team members to ensure timely completion of deliverables</li>
<li>Provide cover to team members if required</li>
<li>Manage the set-up process of the accounting functions for new funds</li>
<li>Perform investor AML-related risk assessments and due diligence checks</li>
<li>Perform periodic review of investor AML/LYC files</li>
<li>Review FATCA/CRS returns and oversee filing process</li>
<li>Address client and investor queries</li>
<li>Ensure regulatory and tax filings are completed on time</li>
<li>Act in accordance with the Apex Code of Conduct</li>
<li>Deliver the Apex Client Charter</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Has relevant experience of 5-8 years in a similar role incorporating the above functions</li>
<li>Has knowledge of real estate fund structures and the fund administration industry</li>
<li>Understands regulatory requirements of real estate funds</li>
<li>Knowledge of e-Front / Yardi Voyager preferred</li>
<li>Has professional degree in accounting or finance</li>
<li>Quick to grasp and implement knowledge</li>
<li>Has strong MS Office skills including Word, Excel, PowerPoint</li>
<li>Possess excellent interpersonal and written communications skills</li>
<li>Be a proactive team player with a positive attitude towards problem resolution with strong attention to detail</li>
<li>Has ability to work under pressure and meet tight deadlines</li>
<li>Has ability to multi-task and manage projects</li>
</ul>
<h4>What you will get in return:</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory</li>
<li>The ability to define processes to drive innovation and have a tangible impact on the business</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li>
<li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li>
<li>Opportunity to work with a diverse, agile and global team</li>
<li>The opportunity to innovate, bring discipline and really make a difference</li>
</ul>
<h4>Additional information:</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>
<p><h4>Job overview</h4>
<p>The automation process lead owns the strategic automation agenda within health operations, driving scalable process transformation, governance control, and measurable value creation through digital enablement and AI integration.</p>
<h4>What you do</h4>
<ul>
<li>Automation rate (STP %)</li>
<li>Manual touch reduction</li>
<li>Turnaround time (TAT) improvement</li>
<li>Cost per transaction optimization</li>
<li>Compliance & quality adherence</li>
<li>Lead end to end automation strategy across health operations</li>
<li>Drive process optimization, efficiency, and compliance</li>
<li>Enhance automation rate, reduce manual touchpoints, and improve KPIs</li>
<li>Act as the bridge between operations, IT, and digital teams</li>
<li>Provide clear feedback on queries from operation</li>
<li>Provide clients an understanding of any declined medical claims</li>
<li>Coordinate workflow and meet deadlines</li>
<li>Decision making responsibility</li>
<li>Provide gap analysis and mapping qualification</li>
<li>Assist new juniors with training and provide feedback</li>
<li>Maintain updated guidelines for the workflow</li>
<li>Define automation roadmap aligned with business KPIs</li>
<li>Identify high impact automation opportunities across claims & approvals</li>
<li>Establish automation governance and control framework</li>
<li>Ensure regulatory compliance (DHA, DOH, CBUAE where applicable)</li>
<li>Lead process re-engineering prior to automation deployment</li>
<li>Collaborate with IT on rules engine & AI-based adjudication</li>
<li>Oversee UAT, validation, and accuracy monitoring</li>
<li>Drive continuous improvement initiatives</li>
</ul>
<p><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>What you bring</h4>
<ul>
<li>5-8+ years in health insurance / TPA operations</li>
<li>Experience with automation tools, RPA, rules engines</li>
<li>Strong analytical & dashboarding capabilities (Excel / Power BI)</li>
<li>Coding certificate</li>
<li>Fluency in Power BI, Altrex with experience in building dashboards</li>
<li>5+ years medical practical experience (reputable insurance provider, broker or a TPA experience a plus)</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li>
<li>Advanced communication skills</li>
</ul>
<h4>How we hire</h4>
<p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p>Objective</p><p>The principal objective of the post is to drive student recruitment to RCSI Medical University of Bahrain, supporting the achievement of recruitment targets across the Universityu2019s programmes. The postholder will take an account management and relationship-led approach to recruitment, establishing, developing, and maintaining strong relationships with schools, career counsellors, government bodies and other key stakeholders. They will act as a trusted adviser and key point of contact, identifying opportunities to support application and enrolment growth. The postholder will work closely with the Student Recruitment and Admissions Manager and wider team to develop and deliver recruitment plans across Bahrain, the GCC and other priority markets.</p><p>Reports to: ttStudent Recruitment and Admissions Manager / Student Recruitment Team Lead</p><p>Key Interfaces</p><p>Marketing, RCSI Bahrain staff, schools, career counsellors, government and education bodies, third-party service providers. This position requires a high degree of cross-functional liaison with internal departments and external stakeholders.</p><p>Key Responsibilities</p><p>Student Recruitment and Business Development:</p><ul><li>Drive the delivery of student recruitment plans for all RCSI Bahrain programmes</li><li>Develop and manage a portfolio of priority schools across key markets, building strong, productive and long-term relationships</li><li>Act as a trusted adviser and key point of contact for career counsellors, schools and other key stakeholders</li><li>Plan and deliver school visits, presentations, career fairs, recruitment events, campus tours, webinars and other student attraction activities across Bahrain, the GCC and other priority markets</li><li>Work with the Student Recruitment team to identify priority markets, schools and opportunities, using recruitment data and market insight to focus activity and increase applications</li><li>Identify and develop new recruitment opportunities, partnerships and channels to strengthen the prospective student pipeline</li><li>Represent RCSI Bahrain professionally at external events and meetings, communicating the Universityu2019s programmes and proposition with confidence</li></ul><p>Admissions and conversion:</p><ul><li>Support prospective students throughout the recruitment and admissions journey, from initial enquiry through to application, offer and registration</li><li>Work closely with Admissions colleagues to identify and address issues affecting applicant progression and conversion</li><li>Contribute to initiatives designed to improve enquiry-to-application, application-to-offer and offer-to-registration conversion</li></ul><p>CRM management:</p><ul><li>Maintain accurate and comprehensive records with the Universityu2019s CRM systems</li><li>Record engagement activity, opportunities, follow-up actions and outcomes to support effective relationship and pipeline management</li><li>Provide regular updates and reporting on recruitment activity</li></ul><p>Market insight:</p><ul><li>Work with the Marketing team to ensure recruitment materials are accurate, up to date, and available when required</li><li>Provide recruitment and market insight to support marketing campaigns</li><li>Contribute to market research and insight-generation activities, including feedback from key stakeholders</li><li>Monitor competitor activity and market developments and share relevant insights with the Student Recruitment and Admissions Manager and wider team</li></ul><p>Other responsibilities:</p><ul><li>Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to</li><li>Undergo training programmes and development as may be required</li><li>Represent the best interests of RCSI and RCSI Bahrain at all times</li><li>Perform other duties as may be required</li></ul><p>The duties listed above are not exhaustive</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in English and Arabic, with excellent written and verbal communication skills in both languages</li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience</li><li>Demonstrable experience in business development, account management, sales, relationship management, or recruitment</li><li>Experience of using CRM systems to manage relationships, opportunities and stakeholder information</li><li>Experience in student recruitment and admissions is desirable</li><li>Experience in higher education or a comparable relationship-focused environment would be advantageous</li></ul><p>Skills and Competencies:</p><ul><li>Commercially minded, proactive and results-focused, with a strong drive to deliver recruitment outcomes</li><li>Strong relationship-building and account management skills, with the ability to become a trusted adviser to key stakeholders</li><li>Excellent interpersonal, communication and presentation skills, adaptable to different audiences</li><li>Strong business development skills, with the ability to identify opportunities and develop productive long-term relationships</li><li>Highly organised, with the ability to manage multiple priorities, maintain attention to detail and meet deadlines</li><li>A motivated individual who takes ownership of their tasks and works effectively both independently and as part of a team</li><li>Confident using CRM data and market insight to prioritise activity and support decision-making</li><li>Willingness to travel and work outside normal hours, including evenings and weekends, when required. Ability to travel internationally is essential</li></ul>
<p><h4>The after sales support - policy administrator</h4>
<p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p>
<h4>What you do</h4>
<ul>
<li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li>
<li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li>
<li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li>
<li>Issues periodic or daily report on performance.</li>
<li>Meets further complex requirements, such as new enhancements.</li>
<li>Keeps accurate records on the various activities for internal and external review.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelors degree (medical background is a plus).</li>
<li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement</strong><br>
Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p>
<p>This role is focused on:</p>
<ul>
<li>Outbound outreach</li>
<li>Lead qualification</li>
<li>Appointment scheduling</li>
<li>CRM management</li>
<li>Sales coordination</li>
</ul>
<p>You’ll engage prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email outreach</li>
<li>LinkedIn messaging</li>
</ul>
<p>and schedule qualified meetings for the sales team.</p>
<p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Lead engagement & outreach</strong><br>
Reach out to prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email</li>
<li>LinkedIn</li>
</ul>
<p>Qualify leads based on:</p>
<ul>
<li>Role</li>
<li>Company type</li>
<li>Industry fit</li>
<li>Business need</li>
</ul>
<p>Confirm interest before scheduling meetings<br>
Support outbound lead generation and pipeline activity</p>
<p><strong>Appointment setting & scheduling</strong><br>
Schedule meetings using:</p>
<ul>
<li>Calendly</li>
<li>HubSpot Meetings</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<p>Manage scheduling across multiple time zones<br>
Send:</p>
<ul>
<li>Confirmations</li>
<li>Reminders</li>
<li>Reschedules</li>
<li>Follow-ups</li>
</ul>
<p>Ensure clean calendar coordination and booking accuracy</p>
<p><strong>CRM & pipeline management</strong><br>
Maintain accurate CRM records in:</p>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<p>Log:</p>
<ul>
<li>Outreach activity</li>
<li>Appointment updates</li>
<li>Notes</li>
<li>Follow-up status</li>
</ul>
<p>Keep pipeline records clean and organized</p>
<p><strong>Sales team coordination</strong><br>
Work closely with:</p>
<ul>
<li>SDRs</li>
<li>BDRs</li>
<li>Account executives</li>
</ul>
<p>Provide clean handoff notes and prospect context<br>
Align on:</p>
<ul>
<li>Target accounts</li>
<li>Lead quality</li>
<li>Outreach feedback</li>
</ul>
<p>Help improve outreach messaging and appointment quality</p>
<p><strong>Performance tracking</strong><br>
Track:</p>
<ul>
<li>Calls made</li>
<li>Emails sent</li>
<li>Appointments booked</li>
<li>Show rates</li>
</ul>
<p>Identify gaps in conversion or attendance rates<br>
Support improvements in scheduling and outreach performance</p>
<h4>Requirements</h4>
<p><strong>Must-have</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Appointment setting</li>
<li>Sales support</li>
<li>Inside sales</li>
<li>Customer-facing roles</li>
<li>Lead generation</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
<li>Calendly</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<li>Strong written and verbal English communication skills</li>
<li>Ability to manage multiple calendars and time zones</li>
<li>Highly organized with strong attention to detail</li>
<li>Comfortable working U.S. business hours</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Experience supporting SDR/BDR teams</li>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Apollo</li>
</ul>
<li>Experience in:</li>
<ul>
<li>SaaS</li>
<li>B2B services</li>
<li>Marketing agencies</li>
</ul>
<li>Knowledge of sales methodologies such as:</li>
<ul>
<li>BANT</li>
<li>SPIN</li>
<li>Challenger</li>
</ul>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are confident communicating with prospects</li>
<li>You stay organized managing multiple schedules</li>
<li>You follow up consistently and professionally</li>
<li>You are proactive and detail-oriented</li>
<li>You enjoy helping sales teams stay efficient</li>
<li>You thrive in fast-paced, performance-driven environments</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Reach out to prospects through calls, email, and LinkedIn</li>
<li>Qualify leads and schedule meetings</li>
<li>Manage calendars and appointment logistics</li>
<li>Update CRM records and pipeline activity</li>
<li>Coordinate with sales reps on handoffs and follow-ups</li>
<li>Track booking metrics and optimize scheduling workflows</li>
</ul>
<p>In short:<br>
You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Daily outreach activity completed</li>
<li>Qualified appointments booked</li>
<li>Meeting show rates (70–80%+)</li>
<li>CRM accuracy and organization</li>
<li>Speed of follow-up and scheduling responsiveness</li>
<li>Positive feedback from sales teams on handoff quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation</li>
<li>Opportunity to grow into SDR, BDR, or account executive roles</li>
<li>Exposure to modern sales tools and outbound workflows</li>
<li>Fully remote role with measurable performance metrics</li>
<li>Fast-paced sales environment with growth opportunities</li>
<li>Competitive compensation plus performance incentives</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Recruiter interview</li>
<li>Scheduling / outreach exercise</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy speaking with prospects</li>
<li>Are highly organized with scheduling and follow-ups</li>
<li>Can manage outreach and appointment coordination efficiently</li>
<li>Thrive in fast-paced sales environments</li>
</ul>
<p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Senior Manager/Director, IFRS Advisory Specialist</b></p><br> <p>Our Assurance service line is one of the most trusted, respected and influential organizations in the industry. As part of our Financial Accounting Advisory Services team, you will provide cutting edge IFRS advisory services to clients by using your deep technical accounting skills and experience to give companies, investors and regulators confidence in IFRS accounting policies, transaction accounting and the resulting financial statements, based on transaction-specific underlying contractual fact patterns and commercial terms. You will specifically provide clients with IFRS advice on pre transaction structuring in order to achieve appropriate accounting outcomes. </p><br> <p>You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. </p><br> <p><b>The opportunity </b></p><br> <p>Join our Financial Accounting Advisory Services business within Assurance and you will provide technical consultation to our clients within MENA to specifically focus on the highly technical IFRS accounting challenges that our clients face. You will primarily focus on pre-transaction accounting advice, while contractual and commercial terms are being finalized. </p><br> <p><b>Your key responsibilities </b></p><br> <p>Working with our most prestigious clients on their complex, high profile projects, you will lead a team of highly skilled IFRS technical accounting advisory specialists to assist our clients in structuring their upcoming transactions. You will have access to subject matter experts working at EY globally and form working relationships with our most accomplished accounting structuring professionals, to ensure that we always provide consistent and high-quality advice to our clients. </p><br> <p>You and your team will be a focal point for our clients, providing cutting-edge and critical IFRS accounting advice on pre-transaction structuring. You will proactively contribute to and work alongside all professional advisors and our clients’ in-house transaction experts, seeking to shape the most appropriate transaction structure. </p><br> <p>The team you lead will look to you for coaching and development in their own journey of providing IFRS technical accounting advice and developing world-class client handling skills; you will be responsible for training the next generation of such talent. </p><br> <p><b>Skills and attributes for success</b></p><br> <p>Proactive, accountable and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating eAectivelyare key skills. This will have a huge impact on those around you and enable you and your team to deliver high quality accounting advice to our clients. </p><br> <p><b>To qualify for the role, you must have </b></p><br> <ul><li>At least 8 years of IFRS accounting advisory experience (including at least three years as Senior Manager) at a big 4 public accounting firm </li><li>A current or previous technical IFRS desk role, for at least one year, or a similar demonstration of the strongest IFRS technical knowledge amongst your peers </li><li>CA/CPA/ACCA certification</li><li>A strong desire to broaden and deepen your technical skills </li><li>Strong verbal communication, presentation and writing skills </li><li>Ability and comfort in researching accounting and analysing emerging issues relating to accounting standards and industry practices </li><li>Excellent managerial and organizational skills </li><li>A dedication to teamwork and leadership </li><li>Integrity within a professional environment </li></ul> <p><b>What we look for </b></p><br> <p>We are interested in people who have the confidence to work with lawyers, commercial teams and transaction execution specialists to shape a pre-transaction framework, within IFRS accounting boundaries. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. </p><br> <p><b>What we offer</b></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer </p><br> <ul><li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. </li><li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. </li><li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. </li></ul> <p>If you can demonstrate that you meet the criteria above, please contact us as soon as possible. </p><br> <p>The exceptional EY experience. It’s yours to build. </p><br> <p>EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. </p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>About Apex</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>The Role</h4>
<p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Private Equity funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p>
<h4>Responsibilities will include:</h4>
<ul>
<li>Manage production of client quarterly and annual reporting and related accounting activities</li>
<li>Perform reviews of client quarterly and annual reporting and related accounting activities</li>
<li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li>
<li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li>
<li>Review of annual financial statements</li>
<li>Oversee clients' audit process</li>
<li>Calculation and processing of fund capital calls and distributions</li>
<li>Build excellent working relationships with clients</li>
<li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li>
<li>Review and recommend changes to client deliverable processes</li>
<li>Review, recommend and implement agreed changes to accounting procedures</li>
<li>Keep up to date with changes to accounting standards and regulatory requirements</li>
<li>Follow company procedure at all times</li>
<li>Collaborate with team members to ensure timely completion of deliverables</li>
<li>Provide cover to team members if required</li>
<li>Manage the set-up process of the accounting functions for new funds</li>
<li>Perform investor AML-related risk assessments and due diligence checks</li>
<li>Perform periodic review of investor AML/LYC files</li>
<li>Review FATCA/CRS returns and oversee filing process</li>
<li>Address client and investor queries</li>
<li>Ensure regulatory and tax filings are completed on time</li>
<li>Act in accordance with the Apex Code of Conduct</li>
<li>Deliver the Apex Client Charter</li>
</ul>
<h4>Skills Required:</h4>
<ul>
<li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li>
<li>Knowledge of Private Equity fund structures and the fund administration industry</li>
<li>Understands regulatory requirements of Private Equity funds</li>
<li>Knowledge of e-Front / Yardi Voyager preferred</li>
<li>Professional degree in accounting or finance</li>
<li>Quick to grasp and implement knowledge</li>
<li>Strong MS Office skills including Word, Excel, PowerPoint</li>
<li>Excellent interpersonal and written communications skills</li>
<li>Proactive team player with a positive attitude towards problem resolution with strong attention to detail</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Ability to multi-task and manage projects</li>
</ul>
<h4>What you will get in return:</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory</li>
<li>The ability to define processes to drive innovation and have a tangible impact on the business</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li>
<li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li>
<li>Opportunity to work with a diverse, agile and global team</li>
<li>The opportunity to innovate, bring discipline and really make a difference</li>
</ul>
<h4>Additional information:</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<h4>Disclaimer:</h4>
<p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer's interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Documents details of telephone conversation and actions taken.</li>
<li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>Key requirements / What you bring</h4>
<ul>
<li>Bachelor's degree; medical background preferred.</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About Allianz Partners</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies at Allianz Partners</h4>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre – Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversations and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre – Team Leader and Care Centre – Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do:</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication and update expectations with clients, in accordance with the Nextcare policies, scheme, or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers and providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer’s interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing or prospective customer/member.</li>
<li>Documents details of telephone conversations and actions taken.</li>
<li>Corresponds with Care Centre – Team Leader and Care Centre – Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor’s degree; medical background preferred.</li>
<li>2+ years experience in a call centre, customer service environment, TPA hospitals, or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Job description</h4>
<p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p>
<h4>Key responsibilities / what you do:</h4>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customers’ interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversation and actions taken.</li>
<li>Correspond with Care Center Management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>Key requirements / what you bring:</h4>
<ul>
<li>Bachelor’s degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>