Heavy equipment mechanical engineer Jobs
695 Jobs Found
<p> Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><h3>CORE WORK ACTIVITIES</h3>Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<p><strong>Desired Candidate Profile</strong></p>Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.</span></p>
<p><span>This position is based at Downtown Rotana, Manama!</span></p>
<p style="text-align:justify;"><span>As a Barista, you will be the face of our coffee service, creating memorable moments for every guest through warm hospitality and expertly crafted beverages. You will prepare and serve high-quality coffee and other beverages in a welcoming and efficient manner, while upholding cleanliness, safety, and product standards. Your role contributes to the overall guest experience and supports the team in delivering “Treasured Time” with each interaction.</span></p>
<p><span>Your role will include key responsibilities such as:</span></p>
<ul>
<li><span>Provide exceptional customer service by greeting guests warmly and responding to their preferences.</span></li>
<li><span>Recommend menu items based on customer needs and upselling when appropriate.</span></li>
<li><span>Handle guest complaints or concerns professionally and promptly, escalating when necessary.</span></li>
<li><span>Prepare and serve coffee, espresso drinks, teas, and other beverages according to established recipes and quality standards.</span></li>
<li><span>Maintain consistency in taste, presentation, and speed of service.</span></li>
<li><span>Monitor inventory levels of coffee, milk, and other supplies, and communicate replenishment needs.</span></li>
<li><span>Maintain a clean and organized workstation at all times.</span></li>
<li><span>Follow health and safety regulations for food handling and sanitation.</span></li>
<li><span>Clean and sanitize equipment, utensils, and service areas regularly.</span></li>
<li><span>Coordinate with team members to ensure smooth service during peak hours.</span></li>
<li><span>Participate in team meetings and training sessions to stay updated on menu changes and service standards.</span></li>
<li><span>Support colleagues with tasks and maintain a positive work environment.</span></li>
<li><span>Accurately handle cash, card payments, and transactions through the point-of-sale system.</span></li>
<li><span>Ensure proper billing, receipt issuance, and cash register balancing at shift end.</span></li>
</ul> </div>
<p>Job Purpose: Maintains quality standards by approving incoming materials, in-process production,and finished products; recording quality results.</p><p>Job description Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards: Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product. Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs. Directs, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products. Plans, promotes, and organizes training activities related to product quality and reliability. May investigate and adjust customer complaints regarding quality.</p><p>Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials. Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work. Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database. Keeps measurement equipment operating by following operating instructions. Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations. Accomplishes quality and organization mission by completing related results as needed.</p><p>Day to day work as assigned by Superior Authority To inspect the Incoming Material / In process production and finished materials. Rejection of Material if material are not as per the quality set by management.</p>
<p>Prepare the KFAS facility on a daily basis. React to changes in scheduling, weather or number of children with prepared backup plan. Converse with guests and answer questions regarding the hotel and SPA. Provide orientation of KFAS facility, and when available, of the Recreation Building. Adhere to all corporate core standards in execution of programming. Ensure proper standards of hygiene and functioning of equipment and toys. Assist in handling guest requests, complaints, and any special problems keeping the Management well-informed of action and follow-up Provide personalized service for all VIP s and KFAS guests on a daily basis. Participate fully in all departmental training as outlined by Management. Fill in any gaps in skills and knowledge. Respond properly in any hotel emergency or safety situation. Perform any other tasks or projects as assigned by the hotel management and staff. Build rapport with and take a genuine interest in all children and parents utilizing the club's child activity services. Supervise on-floor operations and staff during shift. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience working with children in a hotel, childcare, education, recreation, or related environment preferred. Passion for working with children and creating engaging experiences. Excellent interpersonal and communication skills. Energetic, patient, caring, and responsible personality. Ability to work independently and as part of a team. First Aid and CPR certification is an advantage. Flexible to work shifts, weekends, and public holidays. Strong attention to safety and child welfare.</p>
<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Adventure & activities guide</strong><br>
As an Adventure & Activities Guide at Hawar Resort by Mantis, you will lead and manage a diverse range of exhilarating land and sea activities designed to create unforgettable experiences for our guests. The ideal candidate is adventurous, enthusiastic, and skilled in delivering engaging activities while ensuring the highest standards of safety, leadership, and guest satisfaction. Proficiency in English, coupled with excellent communication skills, is essential for success in this role.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Water-based activities:</strong> Lead and facilitate engaging marine experiences, ensuring guests enjoy safe, memorable, and professionally guided activities while maintaining the highest safety standards.</li>
<li><strong>Land-based activities:</strong> Coordinate and deliver exciting outdoor and recreational experiences that promote guest enjoyment, engagement, and overall satisfaction in a safe environment.</li>
<li><strong>Guest engagement:</strong> Provide exceptional guest service by creating welcoming, informative, and enjoyable experiences through clear activity briefings and personalized interaction.</li>
<li><strong>Safety & compliance:</strong> Uphold all health, safety, and operational standards through regular equipment inspections, risk awareness, and proactive guest care.</li>
<li><strong>Team collaboration:</strong> Work closely with cross-functional resort teams to ensure seamless activity operations while contributing innovative ideas to enhance guest experiences and activity programs.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Experience:</strong> Minimum of 4 years in guiding adventure and outdoor activities.</li>
<li><strong>Language proficiency:</strong> Fluency in English and Arabic (spoken and written).</li>
<li><strong>Swimming and water activities:</strong> Strong swimming skills with experience in snorkeling and fishing activities.</li>
<li><strong>Land-based expertise:</strong> Proficient in guiding desert mountain biking, safari tours, hiking, and camping.</li>
<li><strong>Driving license:</strong> Valid GCC driving license or convertible license from the home country.</li>
<li><strong>Interpersonal skills:</strong> Excellent communication and interpersonal abilities to engage with guests and team members.</li>
<li><strong>Passion and focus:</strong> Enthusiastic about adventure activities, emphasizing safety and guest satisfaction.</li>
<li><strong>Adaptability:</strong> Capable of meeting diverse guest needs and preferences.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p>We are looking for a skilled Car Mechanic with 2 to 8 years of experience to join our team in Jidhafs. The ideal candidate will have an I.T.I. education and be able to work full-time in an office setting. Key Responsibilities include:</p><ul><li>Diagnosing Vehicle Issues: You will identify problems in vehicles using tools and equipment. Your ability to determine issues based on symptoms will be crucial.</li><li>Performing Repairs: After diagnosis, you will repair and replace faulty parts. This includes working on engines, brakes, and transmission systems to ensure vehicles are safe and functional.</li><li>Conducting Routine Maintenance: You will inspect and maintain vehicles regularly. This consists of oil changes, tire rotations, and fluid checks to keep cars running smoothly.</li><li>Keeping Records: You will maintain accurate records of repairs and maintenance performed on vehicles. This is important for tracking service history and ensuring customer satisfaction.</li><li>Communicating with Customers: You will explain repairs and maintenance to customers clearly. It is essential to provide honest and transparent service to build trust.</li></ul><p>Required Skills include a strong understanding of car systems, excellent problem-solving abilities, and the ability to work well under pressure. You should also have good communication skills to interact effectively with team members and customers. Attention to detail and a commitment to safety practices in the workplace are also essential for this role.</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate will have an I.T.I. education and be able to work full-time in an office setting. Required Skills include a strong understanding of car systems, excellent problem-solving abilities, and the ability to work well under pressure. You should also have good communication skills to interact effectively with team members and customers. Attention to detail and a commitment to safety practices in the workplace are also essential for this role.</p>
<p>As the Housekeeping Manager, you play a pivotal role in ensuring the seamless operation of our resort's housekeeping department. Your leadership is essential in maintaining impeccable cleanliness standards, enhancing guest satisfaction, and creating an inviting atmosphere. This role combines strategic management with hands-on involvement to guarantee a memorable and comfortable stay for our guests.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><p>Team Leadership: Lead and motivate the housekeeping team, fostering a culture of excellence, teamwork, and attention to detail.</p><p>Daily Operations: Oversee day-to-day housekeeping activities, including room cleaning, laundry, and public area maintenance, ensuring adherence to established standards.</p><p>Quality Assurance: Implement and maintain rigorous quality control measures to achieve and exceed cleanliness and hygiene benchmarks.</p><p>Inventory Management: Efficiently manage housekeeping supplies, equipment, and inventory to meet operational needs and budgetary constraints.</p><p>Training and Development: Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and outstanding customer service.</p><p>Guest Satisfaction: Proactively address guest concerns related to housekeeping, ensuring a positive and memorable stay experience.</p><p>Communication: Collaborate with other departments, communicate effectively with staff, and contribute to a seamless guest experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in hospitality management, Business Administration, or a related field.</p><p>Proven Experience: Successful track record in housekeeping management, preferably in a resort. Previous leadership experience required.</p><p>Leadership Skills: Strong leadership and interpersonal skills to motivate and guide the housekeeping team.</p><p>Detail-Oriented: Exceptional attention to detail and commitment to maintaining the highest cleanliness standards.</p><p>Communication Skills: Excellent communication skills to interact effectively with staff, guests, and other departments.</p>
<p>POSITION SUMMARY Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Perform authentic Moroccan Hammam treatments following Raffles spa standards.</li><li>Ensure the highest level of guest comfort, hygiene, and satisfaction.</li><li>Prepare and maintain the Hammam treatment area and equipment.</li><li>Recommend suitable spa treatments and retail products to guests.</li><li>Maintain professional knowledge of spa treatments, products, and wellness practices.</li><li>Adhere to all health, safety, and hygiene standards</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Moroccan Bath/Hammam Therapist in a luxury hotel or spa.</li><li>Strong knowledge of traditional Moroccan bath rituals and techniques.</li><li>Excellent customer service and communication skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>English language proficiency is required; Arabic is an advantage</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p><h4>Bank overview</h4>
<p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p>
<p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p>
<p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p>
<p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p>
<h4>Responsibilities of the role</h4>
<p>The job holder will be responsible for:</p>
<h4>Strategy and governance</h4>
<ul>
<li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li>
<li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li>
<li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li>
<li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li>
<li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li>
</ul>
<h4>Application ecosystem management</h4>
<ul>
<li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li>
<li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li>
<li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li>
<li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li>
<li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li>
</ul>
<h4>Collaboration and stakeholder management</h4>
<ul>
<li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li>
<li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li>
<li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li>
<li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li>
<li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li>
</ul>
<h4>Leadership and people management</h4>
<ul>
<li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li>
<li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li>
<li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li>
<li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li>
<li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>20+ years of technology, digital or application support experience.</li>
<li>10+ years in a managerial and leadership role (mandatory).</li>
<li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li>
<li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li>
<li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li>
<li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li>
<li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li>
<li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li>
<li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li>
<li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li>
<li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li>
<li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li>
<li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li>
<li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li>
<li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li>
<li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li>
<li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li>
<li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li>
<li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li>
<li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li>
<li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li>
</ul></p><p></p>
<p>Job Purpose: Provides financial information to management by researching and analyzing accounting data; preparing reports. Job Duties / Responsibility: Accounting for daily cash and bank transactions To ensure that the payments are made according to the credit period given by the supplier. Maintenance of General Ledger Preparation of monthly bank reconciliation statements To create provisions and record all the transactions by end of the month for closing of accounts To prepare Schedules for Debtors, Creditors, Accruals, Prepayments etc a monthly basis Preparation and submission of L/C opening documents to bank. Laisoning with Bank with respect to day to day activities related to banking transactions like L/C opening, foreign currency transfers etc. Booking purchases of Raw Materials & Stores and all the monthly payments like Electricity/Water charges, Telephone Bills etc Preparation and accounting for Sales Invoices on regular basis. To generate reports on Debtors and ageing analysis correctly Contributes to team effort by accomplishing related results as needed. Prepares asset, liability, and capital account entries by compiling and analyzing account information. Documents financial transactions by entering account information Reconciles financial discrepancies by collecting and analyzing account information. Maintains financial security by following internal controls. Prepares payments by verifying documentation, and requesting disbursements. Prepares special financial reports by collecting, analyzing, and summarizing account information and trends. Maintains customer confidence and protects operations by keeping financial information confidential. Report to management regarding the finances of establishment. Establish tables of accounts, and assign entries to proper accounts. Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs. Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Prepare forms and manuals for accounting and bookkeeping personnel, and direct their work activities. Provide internal and external auditing services for businesses and individuals. Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location. Authority Stop the payment if it is not approved by authority. Crosscheck the bills submitted by different departments.</p>
<p>The Hygiene Officer is responsible for ensuring the highest standards of food safety, hygiene, and sanitation in compliance with local regulations, HACCP, and Accor standards. This role involves conducting regular inspections, implementing hygiene training programs, and supporting all hotel departments in maintaining a safe and hygienic environment for guests and colleagues. Key Responsibilities: Food Safety & Hygiene Compliance: Implement and maintain HACCP principles, ensuring all food safety protocols are adhered to. Conduct routine hygiene audits and inspections in all F&B outlets, kitchens, and storage areas. Monitor food handling practices, personal hygiene of staff, and cleanliness of equipment. Ensure compliance with Qatar s health regulations and Accor s hygiene policies. Training & Awareness: Develop and conduct food safety and hygiene training sessions for all relevant employees. Ensure all team members understand and follow hygiene best practices. Keep updated records of training sessions and certifications. Sanitation & Pest Control: Oversee sanitation procedures and cleanliness in all F&B and kitchen areas. Liaise with external pest control providers to implement effective pest management. Ensure proper waste disposal and cleanliness of back-of-house areas. Incident Management & Reporting: Investigate hygiene-related complaints and take corrective action. Maintain accurate documentation and reports on hygiene inspections, corrective actions, and training. Report any non-compliance or food safety risks to senior management. Coordination & Continuous Improvement: Work closely with culinary, stewarding, and F&B teams to ensure best practices. Stay updated on new hygiene regulations and industry best practices. Support the implementation of sustainability initiatives related to food safety and hygiene.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience: Bachelor s degree in Food Safety, Microbiology, Hospitality Management, or a related field. Minimum 2 3 years of experience in a similar role within luxury hospitality. HACCP certification is mandatory. Strong knowledge of local and international food safety standards. Excellent communication and training skills. Detail-oriented with strong analytical and problem-solving abilities</p>
<p>POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. #LI-NS1</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<h4>Key responsibilities:<\/h4>\n<ul>\n<li>Perform authentic Moroccan Hammam treatments following Raffles spa standards.<\/li>\n<li>Ensure the highest level of guest comfort, hygiene, and satisfaction.<\/li>\n<li>Prepare and maintain the Hammam treatment area and equipment.<\/li>\n<li>Recommend suitable spa treatments and retail products to guests.<\/li>\n<li>Maintain professional knowledge of spa treatments, products, and wellness practices.<\/li>\n<li>Adhere to all health, safety, and hygiene standards.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>Previous experience as a Moroccan Bath\/Hammam Therapist in a luxury hotel or spa.<\/li>\n<li>Strong knowledge of traditional Moroccan bath rituals and techniques.<\/li>\n<li>Excellent customer service and communication skills.<\/li>\n<li>Professional appearance and positive attitude.<\/li>\n<li>Ability to work flexible shifts, including weekends and holidays.<\/li>\n<li>English language proficiency is required; Arabic is an advantage.<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our Academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>
<p>As a Room Attendant, you play a pivotal role in ensuring our guests experience a comfortable and pristine environment during their stay at our resort. Your attention to detail and commitment to cleanliness contribute to the overall satisfaction of our guests.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities:</p><ul><li>Room Preparation: Ensure the cleanliness and readiness of guest rooms, including making beds, replenishing amenities, and arranging furniture to meet established standards.</li><li>Cleaning Procedures: Perform cleaning tasks in various areas of the resort, such as corridors, lobbies, and public spaces, using appropriate cleaning agents and equipment.</li><li>Attention to Detail: Pay meticulous attention to detail when cleaning, organizing, and arranging guest rooms and public areas, maintaining the highest standards of cleanliness.</li><li>Inventory Maintenance: Monitor and report the status of cleaning supplies and amenities to the Housekeeping Supervisor to ensure adequate stock levels for daily operations.</li><li>Guest Interaction: Respond promptly to guest requests for additional services or amenities and assist in resolving any concerns or issues related to housekeeping.</li><li>Team Collaboration: Work collaboratively with fellow housekeeping attendants and other departments to ensure efficient and smooth resort operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Physical Stamina: Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.</p><p>Detail-Oriented: Strong attention to detail to ensure all aspects of room preparation and cleaning meet or exceed guest expectations.</p><p>Team Player: Willingness to collaborate with the housekeeping team and other departments to create a positive and cohesive work environment.</p><p>Customer Service: Basic understanding of providing excellent customer service to enhance the overall guest experience.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Food Service Shift Lead is responsible for performing all tasks related to food services and monitoring other country national employees in accordance with the performance work statement. Food Services include the following: cooking, baking, serving and replenishing food, assisting with storeroom operations (i.e., ordering subsistence, receiving, off-loading trucks, stocking, relocating food, etc.), cleaning facilities, equipment, and utensils, preparing vegetables and fruits for the salad bar, bussing tables in dining areas, handling foods, supplies, and equipment, maintaining quality control, ensuring operator maintenance and minor repair of food service equipment, off-loading subsistence and supply items, removing delivered items from pallets and storing items per requirements. This position reports to the Food Service Supervisor and may supervise food service workers, dining facility attendants and stock clerks. Responsibilities + The Contractor shall comply with applicable NAVSUP, NAVMED, DoD and other references, instructions, and directives listed in J-1300000-02. + Responsible for escorting/monitoring other country national employees and vendors in accordance with the performance work statement. + Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services. + Shall assist the Storeroom and Food Service Supervisors as required to operate food service services 24/7/365. + Responsible for ensuring a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities, areas and grounds. + Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). + Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. + Performs other duties as assigned. Qualifications MINIMUM QUALIFICATIONS: + Must have a High School diploma or equivalent + Must have and maintain a current Serve-Safe certification (Within 3 years). + Must have a valid CPR. + Must have a current, valid U.S. Passport and U.S. or Local Driver’s License and able to drive a standard transmission vehicle. + Must be able to read, write, speak and understand English fluently. Experience: + A minimum of one (1) year of related work in food service with progressive supervisory experience. Skills: + All Contractor personnel shall complete Food Service Sanitation and Safety training requirements per Section 2-1.2.2.C, Chapter 1 of NAVMED P-5010. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Service oriented. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting management of spa operations and budgets</h4>
<ul>
<li>Assumes the responsibilities of the Spa Director in his/her absence.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Manages supplies and equipment inventories within budget.</li>
<li>Maintains cleanliness of spa and related areas and equipment.</li>
<li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li>
</ul>
<h4>Ensuring and delivering exceptional customer service</h4>
<ul>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li>
<li>Strives to improve service performance.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Observes service behaviors of employees and providing feedback to individuals.</li>
<li>Participates in employee progressive discipline procedures.</li>
<li>Participates in an on-going employee recognition program.</li>
<li>Reviews comment cards and guest satisfaction results with employees.</li>
<li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Supervises on-going training initiatives and conducting training when appropriate.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>