Factory Manager Jobs in Bahrain

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals &amp; Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding &amp; Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account &amp; Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination &amp; Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth &amp; Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting &amp; Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer &amp; Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>

<p>We are seeking a results-driven Business Development Manager to drive new business growth and expand enterprise accounts in Bahrain and across the Middle East. The role focuses on solution selling of IT, digital engineering, and enterprise technology services.</p><p>Drive end-to-end revenue growth for IT, Digital, and Engineering services</p><p>Acquire new enterprise accounts and expand existing ones across the region</p><p>Sell Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Achieve quarterly and annual revenue targets</p><p>Build strong relationships with C-level and senior stakeholders</p><p>Manage a healthy sales pipeline, forecasting, and reporting</p><p>Lead contract negotiations and commercials with internal teams</p><p>Collaborate with technical and delivery teams for solution positioning</p><p>Identify new market opportunities and improve sales effectiveness</p><p><strong>Desired Candidate Profile</strong></p><p>8+ years in Enterprise Sales / Business Development / Solution Selling</p><p>Experienced in selling IT, Digital, or Engineering services</p><p>Proven success in solution sales in Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Mandatory experience in Bahrain and Middle East markets</p><p>Understanding of offshore/global delivery models (India/GCC)</p><p>Strong consultative and value-based selling expertise</p><p>Proven hunter-farmer capability for enterprise accounts</p><p>MBA preferred; Engineering background is a plus</p><p>Prior experience in Engaging with CXO, VP, Director-level stakeholders</p><p>Prior experience in managing complex, large enterprise deals</p><p>Strong negotiation, pricing, and SLA management skills</p><p>Strong commercial acumen and result orientated</p><p>Excellent communication, presentation, and negotiation skills</p><p>Strong local network in Bahrain (enterprise/government preferred)</p><p>Fluent in English and Arabic (mandatory)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Section Manager - Bakery | MAF Retail | Hypermarket Bahrain<br><strong>ROLE SUMMARY</strong><br>The Section Manager is responsible for implementing quality, range and freshness standards of offered goods to attract customers in order to achieve the set sales targets. The role holder is also responsible for exceptional customer service is delivered within the section.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Monitor and report competitor activities (prices, range, promotional activities etc.) to ensure competitive advantage.</li><li>Negotiate internal promotions with suppliers to enforce the image of discount inside the section.</li><li>Oversee the establishment of a competitive assortment offer.</li><li>Stay informed about competition activities in the store’s catchment’s area and take necessary measures.</li><li>Oversee commercial policy agreed for the store pricing.</li><li>Ensure the proper conservation, utilization and profitability of the department’s assets.</li><li>Oversee the products assortment in the section.</li><li>Support comparative studies within section that can contribute to the efficiency of the commercial concepts.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Diploma in Commerce or Finance .</li><li>2+ years in Retail Business, 1+ year in an operations supervisory role.</li><li>Communication and presentation skills.</li><li>Customer service orientation.</li><li>Time management.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<p>The Marketing Manager is responsible for developing and executing integrated marketing strategies that strengthen brand awareness, increase customer acquisition, and drive revenue across the company's portfolio. The role oversees digital and traditional marketing initiatives, campaigns, partnerships, events, and promotional activities while ensuring brand consistency and achieving business objectives. The Marketing Manager will work closely with internal stakeholders and external agencies to deliver impactful marketing campaigns and maximize ROI. Marketing Strategy • Develop and implement annual marketing plans aligned with business objectives. • Plan and execute integrated marketing campaigns across online and offline channels. • Monitor campaign performance and optimize marketing initiatives based on insights and KPIs. Brand Management • Ensure consistent brand positioning and messaging across all marketing channels. • Maintain brand standards across all customer touchpoints. • Identify opportunities to enhance brand visibility and market presence. Digital Marketing • Manage digital marketing activities including social media, email marketing, SEO, SEM, and paid advertising. • Oversee website content and digital customer engagement initiatives. • Track digital performance metrics and prepare campaign reports. Events & Promotions • Plan and manage marketing events, product launches, activations, and promotional campaigns. • Coordinate with vendors, agencies, and partners to ensure successful execution. • Evaluate event performance and return on investment. Budget & Stakeholder Management • Prepare and manage the annual marketing budget. • Manage relationships with creative agencies, media partners, and suppliers. • Collaborate with sales and operations teams to support commercial objectives. Reporting & Analysis • Analyze market trends, customer insights, and competitor activities. • Measure campaign effectiveness and recommend continuous improvements. • Present marketing performance reports to senior management.</p><p>• Bachelor's degree in Marketing, Business Administration, or a related field. • 5+ years of marketing experience within the F&B, hospitality, or restaurant industry. • Proven experience developing and executing marketing campaigns that drive brand awareness and sales. • Strong knowledge of digital marketing, social media, CRM, and customer engagement strategies. • Experience managing multiple restaurant brands or outlets is highly preferred. • Excellent leadership, communication, and project management skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Job Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with</li><li>several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory &amp; Arabic can be a plus</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with</li><li>several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory &amp; Arabic can be a plus</li></ul><br>Who we are<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br> <br><br> </div>

<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>

<p>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms. In this role, you will be the day-to-day point of contact for a portfolio of partners. You will manage relationships, support campaign delivery, and help partners get the most out of the platform. This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.</p><p><b><br></b></p><p><b>Main Responsibilities</b></p><ul><li>Manage a portfolio of partners serving as their primary contact for day-to-day queries, updates, and renewals</li><li>Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly</li><li>Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief</li><li>Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly</li><li>Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events</li><li>Keep partner records, activity logs, and pipeline data up to date in the internal systems</li><li>Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 2 years of experience in account management, sales, partnerships, or a client-facing role fresh graduates with strong internship experience will be considered</p><p>Strong communicator comfortable building rapport with partners over email, phone, and in person</p><p>Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously</p><p>A genuine interest in the student market and the brands that serve it</p><p>Fluency in Arabic and English is a strong advantage</p><p>Based in or willing to operate across Saudi Arabia or Bahrain</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>NSA Bahrain: Quality Manager<br><br><p><b>Belong, Connect, Grow, with KBR! - </b><i>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.</i></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR's<b> Exploration &amp; Logistics </b>division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p><br><br><br><p>KBR provides Contingency Base Operations, Stabilization, and Infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>KBR is seeking a Quality Manager who will lead and manage the organization’s quality assurance function to ensure products, services, and processes meet established standards, client requirements, and regulatory guidelines. The role is responsible for developing, implementing, and continuously improving quality management systems (QMS) to drive operational excellence and customer satisfaction. The Quality Manager will oversee quality planning, inspection, testing, and auditing activities to verify compliance with contractual, technical, and regulatory requirements. They will establish quality policies, procedures, and performance metrics, ensuring alignment with industry standards such as ISO 9001 and company objectives. The manager will additionally provide leadership, direction, and mentorship to quality teams, ensuring effective execution of quality processes and continuous professional development.</p><br><br><br><p><b>**This will be an onsite position with fulltime deployment to NSA Bahrain in Manama, Bahrain. </b></p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Develop and maintain the Quality Management System (QMS).</p><br><br></li><li><p>Analyze quality data and performance indicators to identify trends, risks, and opportunities for improvement.</p><br><br></li><li><p>Lead root cause analysis and corrective/preventive action initiatives to address non-conformances and enhance product reliability and process efficiency.</p><br><br></li><li><p>Ensure successful completion of internal and external audits and promotes a culture of continuous improvement, safety, and compliance.</p><br><br></li><li><p>Collaborate with cross-functional teams—including engineering, operations, procurement, and HSE—to embed quality throughout the project lifecycle.</p><br><br></li><li><p>Serve as the primary point of contact for clients, auditors, and regulatory bodies on quality-related matters.</p><br><br></li><li><p>Analyze quality metrics and drive continuous improvement initiatives.</p><br><br></li><li><p>Implement corrective and preventative actions (CAPA).</p><br><br></li><li><p>Ensure compliance with industry standards and regulations.</p><br><br></li><li><p>Manage and mentor quality assurance personnel.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Must be a US citizen.</p><br><br></li><li><p>Bachelor’s degree in Engineering, Quality Management, or a related field.</p><br><br></li><li><p>Typically 8-12+ years of relevant experience in quality assurance / quality management.</p><br><br></li><li><p>Strong knowledge of quality standards (e.g., ISO 9001) and auditing practices.</p><br><br></li><li><p>Experience with quality tools (e.g., RCA, Six Sigma, statistical analysis).</p><br><br></li><li><p>Excellent leadership, communication, and problem solving skills.</p><br><br></li></ul><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2395 - Manager - CVM and Retention • Operation Zain Bahrain • Division Commercial • Location Bahrain - Manama</p><p>The Manager of CVM &amp; Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</li><li>Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</li><li>Monitor churn trends and provide proactive insights to minimize attrition.</li><li>Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</li><li>Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</li><li>Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</li><li>Build and maintain dashboards to track the performance and ROI of CVM campaigns.</li><li>Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</li><li>Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</li><li>Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</li><li>Implement personalized communication strategies for different customer segments.</li><li>Establish and lead churn management processes, including proactive and reactive churn strategies.</li><li>Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</li><li>Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</li><li>Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</li><li>Prepare and present regular reports, insights and recommendations to Senior Management.</li><li>Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</li><li>Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</li><li>Perform other related duties or special projects assigned by Senior Management.</li></ul><p><strong>Education and Experience</strong></p><ul><li>BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master s degree or a professional certification in CVM or Data Analytics is an advantage).</li><li>8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Summary: The QA/QC Manager serves as the Management Representative (MR) and is responsible for establishing, implementing, and maintaining the Integrated Management System (IMS) across all Nass Contracting sites and departments.<br> This role involves reporting IMS performance and improvement recommendations to top management, as well as promoting customer requirements and quality standards throughout the organization.<br> Key Responsibilities: Prepare and update SHEQ procedures for all Nass companies.<br> Supervise amendments and revisions to SHEQ documentation.<br> Control and distribute all SHEQ-related documents across the organization.<br> Conduct internal and external audits on behalf of company management.<br> Verify contractor quality requirements and review vendor documentation submissions.<br> Attend pre-bid meetings and coordinate project requirements with bidders.<br> Participate in client quality management meetings.<br> Prepare and manage project quality system documentation before project commencement.<br> Review qualifications and training needs of quality inspection personnel.<br> Monitor and manage non-conformance reports and their resolution.<br> Coordinate QA/QC activities with site teams.<br> Monitor and report using statistical quality control methods.<br> Address and close customer complaints effectively.<br> Archive all project documentation upon completion.<br> Maintain AS-BUILT marked-up drawings monthly, ensuring at least 80% alignment with actual site progress.<br> Follow up with subcontractors to ensure timely development of AS-BUILT drawings, targeting 80% progress accuracy.<br> Implement pre-job briefings for site execution teams based on approved method statements.<br> Perform various assignments assigned by the General Manager – Nass Contracting.<br> Qualifications, Experience and Skills Bachelor’s degree in Civil Engineering, with a post graduate qualification in a relevant field.<br> Minimum 15-20 years of experience in the construction industry, with relevant GCC experience.<br> Eligible for CRPEP grade A registration Excellent organizing and coordinating skills.<br> Ability to gather and analyse statistical data, budgeting and generate reports.<br> Ability to use language and communications translation issues and activities as necessary to enable effective relations and integration.<br> Excellent database management skills.<br></span> </div>

<p><h4>Position objective</h4> <p><strong>Achieve company objectives</strong>, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.<br> Implement operating procedures at the store as per the company and brand standards.<br> Promote the loyalty program of the company for maximizing loyalty and repeat sales.<br> Provide feedback to the area manager and operations manager with regards to employees and products.</p> <h4>Key responsibilities</h4> <ul> <li>Brief and guide the staff on achievement of the daily / weekly / monthly sales target.</li> <li>Must be fashionable, well-groomed, and possess up-to-date product knowledge to ensure minimal stock loss.</li> <li>Maintain knowledge of new products, trends, and fashion directives at all times in order to effectively respond to and anticipate customer needs.</li> <li>Ensure minimal stock loss and manage stockrooms.</li> <li>Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered to by all the staff at all times.</li> <li>Apply creative techniques to achieve or exceed the store sales target.</li> <li>Ensure required stock levels are maintained to maximize sales.</li> <li>Conduct weekly audits of the store administration and resolve discrepancies if any.</li> <li>Manage the daily roster, leave, and grievances of the retail staff.</li> <li>Maintain the visual merchandising standards at the stores at all times as per set VM standards.</li> <li>Promote the club apparel loyalty program of the company for repeat sales.</li> <li>Supervise the store and provide feedback to the area manager with regards to the employees and products.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Stay updated about the various brands of the group for suggestive selling to the customers.</li> <li>Take end-to-end store operations responsibility.</li> <li>Be physically fit to stand for extended hours and perform heavy lifting.</li> </ul></p><p></p>

<p><p><strong>Job type:</strong> Full time<br> <strong>Location:</strong> Bahrain<br> <strong>Department:</strong> Tax advisory, Grant Thornton Abdulaal<br> <strong>Designation:</strong> Manager - Corporate tax</p> <h4>Primary duties</h4> <ul> <li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li> <li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li> <li>Provide innovative tax planning and review complex tax returns.</li> <li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li> <li>Manage tax provision and tax compliance process.</li> <li>Improve processes by developing or implementing best practices.</li> <li>Manage and coordinate tax audits.</li> <li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li> <li>Manage and lead the tax advisory team.</li> </ul> <h4>Decision making authority</h4> <p>In coordination with partner and senior partner.</p> <h4>Competencies, knowledge, skills and abilities</h4> <ul> <li>Excellent numeric and analytical skills.</li> <li>Result-driven and client focus.</li> <li>Ability to meet client deadlines.</li> <li>Ability to withstand work pressure.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in accounting, finance, commerce or related field.</li> <li>Completed a professional qualification, such as CPA/ACCA/CA/LLB/LLM/LLD/JSD.</li> <li>5+ years of professional experience in the taxation field.</li> <li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li> <li>Good knowledge of business process.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member &amp; guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations &amp; service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance &amp; continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training &amp; service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience &amp; member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role Our client in Bahrain is seeking an experienced Finance Manager / Head of Financial Control to lead financial reporting, regulatory compliance, and financial governance in a CBB-regulated environment. Key Responsibilities Oversee financial control framework, internal controls, and accounting governance. Lead monthly, quarterly, and annual financial closing and IFRS reporting. Prepare and submit all CBB regulatory returns and ensure compliance with NBR VAT requirements. Act as primary liaison with regulators, auditors, and internal stakeholders. Manage budgeting, forecasting, variance analysis, and financial performance reporting. Monitor liquidity, capital adequacy, and financial health indicators. Coordinate internal and external audits and ensure timely closure of findings. Drive process improvements, automation, and financial system enhancements.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Key Requirements</b></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field.</li><li>Professional qualification (CPA, ACCA, CA or equivalent).</li><li>8–12 years of experience in banking, financing companies, or CBB-regulated entities.</li><li>Strong knowledge of CBB Volume 5, IFRS, and regulatory reporting frameworks.</li></ul><p><b>Core Skills &amp; Competencies</b></p><ul><li>Financial reporting and month-end/year-end closing</li><li>CBB regulatory reporting and compliance</li><li>Budgeting, forecasting, and financial analysis</li><li>Strong Excel and financial modelling skills</li><li>Internal controls and audit coordination</li><li>High accuracy, integrity, and stakeholder management</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Regulatory reporting accuracy and timeliness</li><li>Financial reporting quality and closing timelines</li><li>Audit and compliance findings closure</li><li>Budgeting and forecasting accuracy</li><li>Process improvements and automation initiatives</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Construction Project Manager – Marine Division: Nass Contracting Location: Bahrain Role Summary The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards.<br> The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out.<br> The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.<br> Key Responsibilities Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.<br> Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.<br> Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.<br> Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.<br> Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.<br> Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.<br> Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.<br> Review and approve project methodologies, work plans, method statements, and construction sequences.<br> Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.<br> Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.<br> Administer contracts, evaluate variations, manage claims, and support commercial negotiations.<br> Identify opportunities for value engineering and continuous process improvement.<br> Conduct regular project review meetings and ensure timely resolution of technical and operational issues.<br> Oversee project commissioning, handover, documentation, and successful project close-out.<br> Qualifications and Skills Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.<br> Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.<br> Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.<br> Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.<br> Proficiency in project management software such as Primavera P6 and Microsoft Project.<br> Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.<br> Excellent leadership, communication, negotiation, and stakeholder management skills.<br> Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.<br> Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p><b>Job Overview: </b>We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.</p><p>The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved.</p><p>Key Responsibilities</p><ul><li>Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.</li><li>Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.</li><li>Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.</li><li>Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.</li><li>Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.</li><li>Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.</li><li>Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of proven experience in event operations, specializing in both mega and small events.</li><li>Bachelor's degree in Event Management, Business Administration, or a related field.</li><li>Technical background in software, hardware, or network is a significant advantage.</li><li>Strong understanding and experience in managing ticketing operations as a part of the event scope.</li><li>Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.</li><li>Experience in working on F1 events or any international events is a significant advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p>&nbsp;</p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p>&nbsp;</p><p><br></p><p>CANDIDATE PROFILE&nbsp;</p><p><br></p><p>&nbsp;</p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p>&nbsp;</p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p>&nbsp;</p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>