Factory Jobs
2153 Jobs Found
<p>Oversee the daily operations of the Spa, Fitness Center, and all Recreation facilities, ensuring smooth and efficient service delivery. Lead, motivate, and manage the Spa and Recreation team, including recruitment, training, scheduling, and performance evaluations. Prepare and manage the departmental budget, monitor financial performance, and implement strategies to achieve revenue and profit targets. Drive revenue through upselling treatments, retail products, fitness memberships, and exclusive leisure packages. Develop and implement creative, culturally inspired recreational programs and wellness activities to enhance guest experience. Ensure all health, safety, hygiene, and pool supervision protocols are strictly followed and compliant with local regulations. Handle guest inquiries, requests, and complaints promptly and professionally, ensuring complete guest satisfaction. Coordinate with Raffles Butlers, Engineering, Food & Beverage, and other departments to ensure seamless guest journeys. Manage inventory, supplies, and equipment maintenance for all Spa and Recreation areas. Maintain operational logs, prepare reports, and ensure all departmental records are accurately documented. Ensure all Spa and Recreation services, facilities, and team interactions consistently meet Forbes 5-star service behaviors and LQA operational standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: Minimum 5+ years of progressive experience in Spa, Recreation, or Leisure operations within a luxury hotel or resort environment. At least 2-3 years in a supervisory or assistant managerial role. Proven experience in a 5-star luxury property is mandatory.</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div><br></div>
<p><h4>General Responsibilities:</h4>
<p>Welcomes customers by determining their coffee interests and needs.<br>
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks such as espresso, cafe latte, and cappuccino.<br>
Responsible for maintaining an F&B service and bar operations of a high standard to guests.<br>
Being efficient and diplomatic where the reputation or image of the company is represented, particularly when dealing with situations involving beverages.<br>
Ensuring guest needs and expectations are met by providing an efficient and professional service.<br>
Coordinates with colleagues regarding operational problems whenever necessary.<br>
Participation in regular meetings and briefings, as scheduled.<br>
An understanding and adherence to all safety rules, emergency procedures, and fire prevention regulations.<br>
Ensuring that beverages are picked up from the bar without any delays.<br>
Good organizational skills for the operation’s smooth running by using the opening, closing, and audit checklist and service standards set in the module.<br>
To implement and maintain standards according to the beverage module.<br>
Ensuring the outlet is free from expired products.<br>
Performing the monthly inventory and following up on expiry procedures.<br>
Conduct daily and weekly equipment deep cleaning and follow up with preventive maintenance tasks.<br>
Replenish the beverage SOE orders after every end of the month inventory and when needed.<br>
Completing the service checklist and maintaining equipment.<br>
Follow all the HACCP management guidelines, temperature control, and FIFO in place.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p>#LI-NS1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you a qualified Food & Technology Teacher looking for an exciting opportunity in the Middle East? Enjoy a tax-free salary, year-round sunshine, and an improved quality of life while advancing your teaching career! We are recruiting on behalf of a well-established international school in Bahrain, delivering the British curriculum, which is seeking a passionate and experienced Food & Technology Teacher to join their team ASAP . This dynamic and inclusive school values staff well-being and professional development, fostering a collaborative environment where educators are empowered to inspire, innovate, and make a real impact on students lives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What the School Offers:</h2><ul><li>Competitive tax-free salary: 1000 BHD/month</li><li>Accommodation allowance: 300 BHD/month</li><li>Annual return flights to your home country</li><li>Private healthcare</li><li>End-of-service bonus</li><li>Ongoing professional development</li></ul><h2>Why Bahrain?</h2><ul><li>Safe, welcoming island nation with rich cultural heritage</li><li>Beautiful beaches, island-hopping, and vibrant but relaxed nightlife</li><li>Easy access to Saudi Arabia via the King Fahd Causeway</li><li>Excellent flight connections to Europe, Asia, and beyond</li><li>English widely spoken and daily life convenient for expatriates</li><li>Inclusive, friendly, and safe environment for professionals and families</li></ul><p>If you are enthusiastic about shaping young minds and contributing to a thriving international school, this is a fantastic opportunity to grow your career and enjoy life in Bahrain.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>POSITION SUMMARY</strong></p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently hiring for the position of Tax Manager / Tax Expert for a reputed organization.</p><p>Position: Tax Manager Tax Advisory; Location : Bahrain Experience Required: 6 8 years (with minimum 3 years of managerial experience)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong experience in Tax Advisory / Tax Consulting</li><li>Ability to provide tax counsel, guidance, and advisory services to clients</li><li>Hands-on experience in client handling and tax-related strategic advice</li><li>Minimum 3 years of team/managerial experience</li></ul><p></p></section>
<p>Objective</p><p>The principal objective of the post is to drive student recruitment to RCSI Medical University of Bahrain, supporting the achievement of recruitment targets across the Universityu2019s programmes. The postholder will take an account management and relationship-led approach to recruitment, establishing, developing, and maintaining strong relationships with schools, career counsellors, government bodies and other key stakeholders. They will act as a trusted adviser and key point of contact, identifying opportunities to support application and enrolment growth. The postholder will work closely with the Student Recruitment and Admissions Manager and wider team to develop and deliver recruitment plans across Bahrain, the GCC and other priority markets.</p><p>Reports to: ttStudent Recruitment and Admissions Manager / Student Recruitment Team Lead</p><p>Key Interfaces</p><p>Marketing, RCSI Bahrain staff, schools, career counsellors, government and education bodies, third-party service providers. This position requires a high degree of cross-functional liaison with internal departments and external stakeholders.</p><p>Key Responsibilities</p><p>Student Recruitment and Business Development:</p><ul><li>Drive the delivery of student recruitment plans for all RCSI Bahrain programmes</li><li>Develop and manage a portfolio of priority schools across key markets, building strong, productive and long-term relationships</li><li>Act as a trusted adviser and key point of contact for career counsellors, schools and other key stakeholders</li><li>Plan and deliver school visits, presentations, career fairs, recruitment events, campus tours, webinars and other student attraction activities across Bahrain, the GCC and other priority markets</li><li>Work with the Student Recruitment team to identify priority markets, schools and opportunities, using recruitment data and market insight to focus activity and increase applications</li><li>Identify and develop new recruitment opportunities, partnerships and channels to strengthen the prospective student pipeline</li><li>Represent RCSI Bahrain professionally at external events and meetings, communicating the Universityu2019s programmes and proposition with confidence</li></ul><p>Admissions and conversion:</p><ul><li>Support prospective students throughout the recruitment and admissions journey, from initial enquiry through to application, offer and registration</li><li>Work closely with Admissions colleagues to identify and address issues affecting applicant progression and conversion</li><li>Contribute to initiatives designed to improve enquiry-to-application, application-to-offer and offer-to-registration conversion</li></ul><p>CRM management:</p><ul><li>Maintain accurate and comprehensive records with the Universityu2019s CRM systems</li><li>Record engagement activity, opportunities, follow-up actions and outcomes to support effective relationship and pipeline management</li><li>Provide regular updates and reporting on recruitment activity</li></ul><p>Market insight:</p><ul><li>Work with the Marketing team to ensure recruitment materials are accurate, up to date, and available when required</li><li>Provide recruitment and market insight to support marketing campaigns</li><li>Contribute to market research and insight-generation activities, including feedback from key stakeholders</li><li>Monitor competitor activity and market developments and share relevant insights with the Student Recruitment and Admissions Manager and wider team</li></ul><p>Other responsibilities:</p><ul><li>Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to</li><li>Undergo training programmes and development as may be required</li><li>Represent the best interests of RCSI and RCSI Bahrain at all times</li><li>Perform other duties as may be required</li></ul><p>The duties listed above are not exhaustive</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in English and Arabic, with excellent written and verbal communication skills in both languages</li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience</li><li>Demonstrable experience in business development, account management, sales, relationship management, or recruitment</li><li>Experience of using CRM systems to manage relationships, opportunities and stakeholder information</li><li>Experience in student recruitment and admissions is desirable</li><li>Experience in higher education or a comparable relationship-focused environment would be advantageous</li></ul><p>Skills and Competencies:</p><ul><li>Commercially minded, proactive and results-focused, with a strong drive to deliver recruitment outcomes</li><li>Strong relationship-building and account management skills, with the ability to become a trusted adviser to key stakeholders</li><li>Excellent interpersonal, communication and presentation skills, adaptable to different audiences</li><li>Strong business development skills, with the ability to identify opportunities and develop productive long-term relationships</li><li>Highly organised, with the ability to manage multiple priorities, maintain attention to detail and meet deadlines</li><li>A motivated individual who takes ownership of their tasks and works effectively both independently and as part of a team</li><li>Confident using CRM data and market insight to prioritise activity and support decision-making</li><li>Willingness to travel and work outside normal hours, including evenings and weekends, when required. Ability to travel internationally is essential</li></ul>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role — not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent ? signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment. This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance</li>
<li>Inbox placement</li>
<li>Deliverability troubleshooting</li>
<li>Campaign optimization</li>
<li>Client communication</li>
<li>Retention</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder</li>
<li>Outreach team</li>
<li>Developers</li>
<li>Operations</li>
</ul>
<p>to ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure</li>
<li>Warm-up</li>
<li>Deliverability</li>
<li>Copy performance</li>
<li>Inbox health</li>
<li>Campaign optimization</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
</li>
<li>Review and optimize:
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
</li>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF / DKIM / DMARC</li>
</ul>
</li>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
</li>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
</li>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
</li>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
</li>
<li>Strong hands-on expertise in:
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
</li>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
</li>
<li>Technical understanding of:
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
</li>
<li>Daily practical use of:
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
</li>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
</li>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and quality-assure new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: you own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
</li>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer and onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you understand cold email deeply, know how to improve deliverability and campaign performance, thrive in startup environments, and enjoy owning client outcomes from end to end, this role is a strong fit for you.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Technical support & troubleshooting</strong><br>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<strong>Ticket management & escalation</strong><br>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<strong>Basic system administration</strong><br>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<strong>Knowledge base & documentation</strong><br>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<strong>Monitoring & issue detection</strong><br>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<strong>Cross-functional collaboration</strong><br>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<strong>Experience</strong><br>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<strong>Technical skills</strong><br>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<strong>Communication skills</strong><br>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: you are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Draftsman Location: Bahrain Division & Department: Nass MEP Role Summary The Draftsman is responsible for preparing detailed technical drawings and plans for engineering and construction projects by converting concepts, sketches, and specifications into accurate computer-aided designs using AutoCAD software.<br> The role supports project execution by ensuring drawings are accurate, compliant with project requirements, and aligned with industry standards while collaborating closely with engineers, project managers, and site teams.<br> Key Responsibilities Prepare detailed technical drawings and layouts using AutoCAD based on engineering designs, sketches, and specifications.<br> Convert verbal instructions, rough sketches, and conceptual designs into precise technical drawings.<br> Verify dimensions, calculations, and technical details to ensure drawing accuracy.<br> Collaborate with engineers, project managers, and site teams to understand project requirements and incorporate revisions.<br> Review drawings to ensure compliance with project specifications, applicable codes, and industry standards.<br> Prepare shop drawings, as-built drawings, and construction documentation as required.<br> Maintain and update drawing records, archives, and technical documentation.<br> Assist in planning project workflows and material requirements based on drawing outputs.<br> Identify design conflicts or operational issues and recommend practical solutions.<br> Support project teams with technical documentation and drawing revisions throughout the project lifecycle.<br> Prepare manuals and documentation related to product features, operation, and maintenance when required.<br> Perform additional duties assigned by the Operations Manager, Project Manager, or Project Engineer.<br> Qualifications & Skills Diploma or equivalent qualification in Electrical Engineering, Mechanical Engineering, or a related discipline.<br> Minimum 3–5 years of experience as a Draftsman within the construction or MEP industry.<br> Proficiency in AutoCAD and other relevant drafting software.<br> AutoCAD certification is preferred.<br> Strong understanding of engineering drawings, shop drawings, and construction documentation.<br> Knowledge of relevant industry codes, construction standards, and engineering principles.<br> Excellent attention to detail and accuracy.<br> Strong analytical and problem-solving skills.<br> Ability to manage multiple projects and meet deadlines.<br> Good communication and interpersonal skills.<br> Ability to work effectively with multidisciplinary teams and site personnel.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose:</p><p>Seeking an enthusiastic and dynamic Head of Sales for the Global Enterprise Business Unit (GEBU). The Head of Sales has the responsibility to develop & manage the growth strategy,</p><p>providing focus for new & existing customers toward the achievement of market presence and revenue</p><p>targets. Define and work on the sales plan, manage & develop existing accounts and work on acquiring</p><p>new accounts by networking, cold calling, advertising or other means of generating interest from potential</p><p>clients. Maintain direct relation with key accounts and provide adequate reporting.</p><p>Must develop a rapport with clients and provide support that will continually improve the relationship</p><p>and develop a healthy business pipeline. This requires a thorough knowledge of the market, the</p><p>solutions/services the company can provide, and of the company’s competitors.</p><p>Job Functions: -</p><p>Sales</p><ul><li><p>Manage structured sales plan with clear KPIs and targets.</p></li><li><p>Ensure team targets are aligned with the dept sales strategy and are met for new business and</p></li></ul><p>renewals.</p><ul><li><p>Provide leadership, guidance and ensuring sales policies are followed.</p></li><li><p>Focus on Govt, SME & Large Enterprises with regional presence, MNCs, etc to sell Connectivity &</p></li></ul><p>Managed Services.</p><ul><li><p>To create successful strategies and execution for emerging markets in MENA for</p></li></ul><p>products & solutions.</p><ul><li><p>Promote and sell products and services to target markets to meet their needs and to achieve the</p></li></ul><p>sales targets and revenue budgets.</p><ul><li><p>Ensure monthly sales targets are achieved.</p></li><li><p>Working closely with Commercial (Products and Solutions/ Presales) teams to develop proposals</p></li></ul><p>that speaks to the client’s needs, concerns, and objectives.</p><ul><li><p>Maintain a pro-active and creative approach to sales opportunities.</p></li><li><p>Client visits/meetings/tele-calling/cold calling on daily basis.</p></li></ul><p>Customer Relationship</p><ul><li><p>Build trust, social activities & public relations with key account clients, work on solving their</p></li></ul><p>problems, and respond to their requests any time.</p><ul><li><p>Educate and create awareness to the clients about any new offers, bundles, services offered by</p></li></ul><p> play the advisor / consultant role to increase client base.</p><ul><li><p>Send out client correspondence within 24 hours of the request for information as a tool for</p></li></ul><p>managing the sales efforts.</p><ul><li><p>Support the team by ensuring meeting with their top clients regularly to establish stronger</p></li></ul><p>business relationship.</p><ul><li><p>Promote the company’s image through attitude, professionalism, knowledge, customer</p></li></ul><p>orientation and responsiveness to client’s needs.</p><ul><li><p>Addressing customer service issues as raised by the client by clarifying, emphasizing agreements</p></li></ul><p>and working through differences to a positive conclusion. -</p><p>Market knowledge</p><ul><li><p>Build a good knowledge of the market environment in which the client is operating and ensure</p></li></ul><p>timely reporting on market intelligence.</p><ul><li><p>Keep an open eye on the market to detect any threats from competitors and identify and develop</p></li></ul><p>the company’s unique selling propositions and differentiators.</p><ul><li><p>Attend industry functions, such as association events and conferences, and provide feedback and</p></li></ul><p>information on market and creative trends. Generate sales opportunities by identifying</p><p>appropriate business targets.</p><ul><li><p>Liaise with the Products and Presales to share market understanding, competitions to help</p></li></ul><p>enhance wining propositions. -</p><p>Reporting</p><ul><li><p>Provide sales reporting and feedback to the Director.</p></li><li><p>Management sales reports to present performance and achievement in alignment with the dept</p></li></ul><p>strategy and goals.</p><ul><li><p>Ensure compliances to company policies, sales governance policy and audit.</p></li><li><p>Ensure that data is accurately entered and managed within the company’s CRM or other sales</p></li></ul><p>management system.</p><ul><li><p>Gives feed-back on field expectations. -</p></li></ul><p>Education</p><ul><li><p>Bachelors degree is a must.</p></li><li><p>An MBA degree is an advantage.</p></li><li><p>Skills, Experience and Requirements:</p><ul><li><p>Experience in driving enterprise sales (Internet, Data, Voice, ICT, Cloud) with a strong personal</p></li></ul><p>network within the MENA region.</p><ul><li><p>Excellent interpersonal and presentation skills and an ability to build strong relationships with</p></li></ul><p>partners and clients.</p><ul><li><p>Team management.</p></li><li><p>Strong follower of company policies and Audit compliances.</p></li><li><p>Strong time management, multi-tasking, and organizational skills</p></li><li><p>Experience with negotiating contracts/pricing</p></li><li><p>Exhibits self-confidence, energy and enthusiasm.</p></li><li><p>Fluency in English and Arabic is a must.</p></li><li><p>Require a bachelor’s degree and atleast 15 years of sales experience in MENA region.</p></li><li><p>Driving license and car availability -</p></li></ul><p>Core Competencies:</p><ul><li><p>Customer Management</p></li><li><p>Revenue Generation</p></li><li><p>Enterprise Solution Selling</p></li><li><p>Sales Pipeline Management</p></li><li><p>Time Management</p></li><li><p>Team Player</p></li><li><p>Negotiation</p></li><li><p>Relationship Building</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose:</p><p>Seeking an enthusiastic and dynamic Head of Sales for the Global Enterprise Business Unit (GEBU). The Head of Sales has the responsibility to develop & manage the growth strategy,</p><p>providing focus for new & existing customers toward the achievement of market presence and revenue</p><p>targets. Define and work on the sales plan, manage & develop existing accounts and work on acquiring</p><p>new accounts by networking, cold calling, advertising or other means of generating interest from potential</p><p>clients. Maintain direct relation with key accounts and provide adequate reporting.</p><p>Must develop a rapport with clients and provide support that will continually improve the relationship</p><p>and develop a healthy business pipeline. This requires a thorough knowledge of the market, the</p><p>solutions/services the company can provide, and of the company’s competitors.</p><p>Job Functions: -</p><p>Sales</p><ul><li><p>Manage structured sales plan with clear KPIs and targets.</p></li><li><p>Ensure team targets are aligned with the dept sales strategy and are met for new business and</p></li></ul><p>renewals.</p><ul><li><p>Provide leadership, guidance and ensuring sales policies are followed.</p></li><li><p>Focus on Govt, SME & Large Enterprises with regional presence, MNCs, etc to sell Connectivity &</p></li></ul><p>Managed Services.</p><ul><li><p>To create successful strategies and execution for emerging markets in MENA for</p></li></ul><p>products & solutions.</p><ul><li><p>Promote and sell products and services to target markets to meet their needs and to achieve the</p></li></ul><p>sales targets and revenue budgets.</p><ul><li><p>Ensure monthly sales targets are achieved.</p></li><li><p>Working closely with Commercial (Products and Solutions/ Presales) teams to develop proposals</p></li></ul><p>that speaks to the client’s needs, concerns, and objectives.</p><ul><li><p>Maintain a pro-active and creative approach to sales opportunities.</p></li><li><p>Client visits/meetings/tele-calling/cold calling on daily basis.</p></li></ul><p>Customer Relationship</p><ul><li><p>Build trust, social activities & public relations with key account clients, work on solving their</p></li></ul><p>problems, and respond to their requests any time.</p><ul><li><p>Educate and create awareness to the clients about any new offers, bundles, services offered by</p></li></ul><p> play the advisor / consultant role to increase client base.</p><ul><li><p>Send out client correspondence within 24 hours of the request for information as a tool for</p></li></ul><p>managing the sales efforts.</p><ul><li><p>Support the team by ensuring meeting with their top clients regularly to establish stronger</p></li></ul><p>business relationship.</p><ul><li><p>Promote the company’s image through attitude, professionalism, knowledge, customer</p></li></ul><p>orientation and responsiveness to client’s needs.</p><ul><li><p>Addressing customer service issues as raised by the client by clarifying, emphasizing agreements</p></li></ul><p>and working through differences to a positive conclusion. -</p><p>Market knowledge</p><ul><li><p>Build a good knowledge of the market environment in which the client is operating and ensure</p></li></ul><p>timely reporting on market intelligence.</p><ul><li><p>Keep an open eye on the market to detect any threats from competitors and identify and develop</p></li></ul><p>the company’s unique selling propositions and differentiators.</p><ul><li><p>Attend industry functions, such as association events and conferences, and provide feedback and</p></li></ul><p>information on market and creative trends. Generate sales opportunities by identifying</p><p>appropriate business targets.</p><ul><li><p>Liaise with the Products and Presales to share market understanding, competitions to help</p></li></ul><p>enhance wining propositions. -</p><p>Reporting</p><ul><li><p>Provide sales reporting and feedback to the Director.</p></li><li><p>Management sales reports to present performance and achievement in alignment with the dept</p></li></ul><p>strategy and goals.</p><ul><li><p>Ensure compliances to company policies, sales governance policy and audit.</p></li><li><p>Ensure that data is accurately entered and managed within the company’s CRM or other sales</p></li></ul><p>management system.</p><ul><li><p>Gives feed-back on field expectations. -</p></li></ul><p>Education</p><ul><li><p>Bachelors degree is a must.</p></li><li><p>An MBA degree is an advantage.</p></li><li><p>Skills, Experience and Requirements:</p><ul><li><p>Experience in driving enterprise sales (Internet, Data, Voice, ICT, Cloud) with a strong personal</p></li></ul><p>network within the MENA region.</p><ul><li><p>Excellent interpersonal and presentation skills and an ability to build strong relationships with</p></li></ul><p>partners and clients.</p><ul><li><p>Team management.</p></li><li><p>Strong follower of company policies and Audit compliances.</p></li><li><p>Strong time management, multi-tasking, and organizational skills</p></li><li><p>Experience with negotiating contracts/pricing</p></li><li><p>Exhibits self-confidence, energy and enthusiasm.</p></li><li><p>Fluency in English and Arabic is a must.</p></li><li><p>Require a bachelor’s degree and atleast 15 years of sales experience in MENA region.</p></li><li><p>Driving license and car availability -</p></li></ul><p>Core Competencies:</p><ul><li><p>Customer Management</p></li><li><p>Revenue Generation</p></li><li><p>Enterprise Solution Selling</p></li><li><p>Sales Pipeline Management</p></li><li><p>Time Management</p></li><li><p>Team Player</p></li><li><p>Negotiation</p></li><li><p>Relationship Building</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Role Summary</strong></p><p>We’re seeking a hands-on Automation Engineer to program, commission, and support industrial control systems across customer sites. The ideal candidate has 2–3+ years of experience with Siemens, Allen-Bradley, Schneider Electric, or Mitsubishi Electric platforms, solid PLC/SCADA skills, and is flexible for site work and travel. </p><br><p><strong>Key Responsibilities</strong> </p><ul><li><p>Develop, modify, and troubleshoot PLC logic and HMI/SCADA screens. </p></li><li><p>Commission systems on-site: I/O checks, loop tuning, FAT/SAT, and start-up support. </p></li><li><p>Integrate instruments, drives, and third-party equipment; diagnose field issues. </p></li><li><p>Prepare technical documentation (FDS, FAT/SAT reports, as-built drawings). </p></li><li><p>Ensure compliance with safety and quality standards during design and commissioning. </p></li><li><p>Provide end-user training and post-go-live support.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Must-Have Qualifications</strong> </p><ul><li><p>B-Tech- Electrical and Electronics, Electrical or Instrumentation </p></li><li><p><strong>Experience</strong>: 2–3+ years in industrial automation.</p></li><li><p><strong>Platforms</strong> (at least one, ideally multiple): </p><p>o Siemens (S7-300/400/1200/1500, TIA Portal/Step 7, WinCC) </p><p>o Allen-Bradley/Rockwell (Compact/ControlLogix, Studio 5000/RSLogix, FactoryTalk View) </p><p>o Schneider Electric (Modicon, EcoStruxure/Unity Pro, Citect/AVEVA) </p><p>o Mitsubishi Electric (Q/iQ-R/FX series, GX Works, GOT HMI)</p></li><li><p><strong>Core Skills</strong>: PLC programming, SCADA/HMI configuration, panel/device troubleshooting, and instrumentation (sensors, transmitters, control valves, calibration, PID). </p></li><li><p><strong>Industrial Comms</strong>: PROFINET/PROFIBUS, EtherNet/IP, Modbus (RTU/TCP), OPC/OPC UA. </p></li><li><p><strong>Drives & Motion:</strong> VFDs/servos setup and commissioning. </p></li><li><p><strong>Documentation Tools</strong>: AutoCAD/EPLAN (reading & basic edits). </p></li><li><p><strong>Work Mode</strong>: Willingness to attend site works, overtime/weekends if required, and travel as needed.</p></li><li><p><strong>Education</strong>: Diploma/Bachelor’s in Electrical/Instrumentation/Mechatronics (or equivalent). </p></li><li><p><strong>Soft Skills</strong>: Strong troubleshooting, clear communication, and customer-facing professionalism. </p></li><li><p><strong>Nice to Have</strong> </p><p>• Safety standards (IEC 61131-3, IEC 61511/61508), risk assessments. </p><p>• Historians/MES/IIoT (Ignition, AVEVA, Kepware), SQL basics, scripting (Python/VB).</p><p>• Experience in water/WTP/WWTP, FMCG, pharma, oil & gas, or manufacturing plants. </p><p>• Valid driving license and passport for regional travel. </p></li><li><p><strong>Work Conditions</strong> </p><p>• Field commissioning at customer sites; mix of office and on-site work. </p><p>• PPE adherence and HSE compliance mandatory.</p></li></ul><p></p></section>
<p>VAM Systems is currently looking for Risk Analytics Specialist for our Bahrain operations with the following skillsets & terms and conditions:</p><p>Monitor Risk Parameters as per Board approved Risk Framework. Update procedures related to Credit Risk, Impaired Assets and Provisioning. Timely and accurate submission of Risk MIS to Management (e.g.: Risk Exposure Reports, Criticized Asset Report, Weekly Credit Risk Report), Regulators (e.g.: Connected Counterparty Report, CBB report, Prudential Information Report (PIR), Largest Countries, Largest Exposure, Sanctioned Countries) & other internal and external stakeholders (e.g.: Financial notes, Pillar III) agencies (e.g.: Rating Agencies, UNEP FI) and Risk MIS (BSAP, IBSM, RRP, Financial Receivables Disclosure, Analytical Report etc. Maintenance and update of risk data in the Enterprise Data Warehouse (EDW) and IFRS 9 systems. Risk policies and procedures Coordinate with Finance in the ECL entries, NPL budgets & forecasts. Liaising with the Internal, External Auditors, Regulators. Execute automation of all risk dashboards and reporting Group-wide.</p><p><strong>Desired Candidate Profile</strong></p><h2>Academic Qualification:</h2><p>Bachelor's Degree Finance</p><h2>Experience and Skills required</h2><p>Monitor Risk Parameters as per Board approved Risk Framework. Update procedures related to Credit Risk, Impaired Assets and Provisioning. Timely and accurate submission of Risk MIS to Management (e.g.: Risk Exposure Reports, Criticized Asset Report, Weekly Credit Risk Report), Regulators (e.g.: Connected Counterparty Report, CBB report, Prudential Information Report (PIR), Largest Countries, Largest Exposure, Sanctioned Countries) & other internal and external stakeholders (e.g.: Financial notes, Pillar III) agencies (e.g.: Rating Agencies, UNEP FI) and Risk MIS (BSAP, IBSM, RRP, Financial Receivables Disclosure, Analytical Report etc. Maintenance and update of risk data in the Enterprise Data Warehouse (EDW) and IFRS 9 systems. Risk policies and procedures Coordinate with Finance in the ECL entries, NPL budgets & forecasts. Liaising with the Internal, External Auditors, Regulators. Execute automation of all risk dashboards and reporting Group-wide.</p><h2>Competencies:</h2><ul><li>Technical Competencies such as Data Analysis, Risk Quantification, Programing Languages & tools (SAS, SQL, Power BI etc.), Data Management (Experience Working with Large Dataset, Classification, Clustering)</li><li>Risk Management Competence such as Risk Frameworks and Regulation, Understanding the various types of risks and their impact on FI, ability to understand the organization s risk appetite.</li><li>Analytical Competence- Strong analytical and problem-solving Skills.</li><li>Behavioral Competencies - Excellent written and verbal communication skills with strong interpersonal skills to work closely with corm functional teams including finance, compliance, and IT.</li><li>MIS Reporting Strong Reporting Skills which provide insights into portfolio risk dynamics.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Position Summary</p><p>The Head – AI Training & Curriculum will lead the design, development, and delivery of Generative</p><p>AI learning solutions for schools, corporate organizations, universities, government entities, and</p><p>professionals.</p><p>This role combines strategic leadership with hands-on delivery. You will oversee curriculum</p><p>development, training delivery, trainer recruitment and development, quality assurance, and clientspecific</p><p>learning solutions while ensuring every programme reflects the high standards of E.A.S.E</p><p>AI.</p><p><br></p><p> Key Responsibilities</p><p>Training Leadership</p><p>• Lead the successful delivery of Generative AI training programmes for schools, corporates,</p><p>universities, government organizations, and professional learners.</p><p> • Deliver engaging onsite workshops, certification programmes, seminars, and executive</p><p>learning sessions.</p><p>• Travel within Bahrain and internationally to conduct training programmes whenever</p><p>required.</p><p>Curriculum & Programme Development</p><p>• Design customized AI courses and learning pathways based on client requirements and</p><p>organizational objectives.</p><p>• Develop and continuously improve training materials, practical exercises, assessments,</p><p>case studies, and learner resources.</p><p>• Ensure all programmes remain current with the latest developments in Generative AI</p><p>technologies and industry’s best practices.</p><p>Trainer Development & Quality Assurance</p><p>• Identify, interview, recruit, and onboard AI trainers as the organisation grows.</p><p>• Train, mentor, coach, and evaluate trainers to ensure consistent delivery standards.</p><p>• Establish teaching methodologies, quality benchmarks, trainer guidelines, and</p><p>performance evaluation systems.</p><p>• Monitor trainer performance and implement continuous improvement initiatives.</p><p>Business & Client Engagement</p><p>• Work closely with the Business Development team to understand client needs and propose</p><p>appropriate learning solutions.</p><p>• Participate in client meetings, demonstrations, workshops, and strategic presentations</p><p>whenever required.</p><p>• Build long-term relationships with educational institutions, corporate clients, and strategic</p><p>partners.</p><p>Innovation & Growth</p><p>• Continuously research emerging AI tools and technologies and recommend their</p><p>integration into E.A.S.E AI programmes.</p><p>• Contribute to the growth strategy of the AI division by identifying new training opportunities,</p><p>products, and services.</p><p>• Represent E.A.S.E AI as a thought leader and ambassador for AI education.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications & Experience</p><p>We are looking for an individual who combines a passion for education with a strong understanding</p><p>of Generative AI.</p><p>Experience</p><p>• Minimum 5 years of experience in training, learning & development, instructional design, or</p><p>educational leadership.</p><p>• Experience delivering workshops, corporate training, or professional development</p><p>programmes.</p><p>• Hands-on experience using Generative AI tools in professional or educational</p><p>environments.</p><p>• Experience designing learning programmes or curricula is highly desirable.</p><p>• Previous experience leading or mentoring training teams will be an advantage.</p></div>
<p><h4>Role summary</h4>
<p>The Safety Officer is responsible for implementing and monitoring health, safety, and environmental policies across project sites to ensure compliance with company standards and local regulations. The role focuses on identifying workplace hazards, promoting a strong safety culture, conducting inspections and investigations, and ensuring a safe working environment for all employees and contractors.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct regular site inspections to identify unsafe conditions, unsafe acts, and potential hazards.</li>
<li>Ensure compliance with company HSE policies, procedures, and legal requirements.</li>
<li>Investigate accidents, incidents, near misses, and injuries, and prepare detailed reports with corrective and preventive actions.</li>
<li>Maintain records and statistics related to occupational injuries, accidents, and safety performance.</li>
<li>Monitor the availability, condition, and maintenance of fire prevention systems, firefighting equipment, and emergency response facilities.</li>
<li>Conduct periodic inspections of safety equipment and maintain inspection records.</li>
<li>Perform risk assessments and recommend appropriate control measures to eliminate or minimize workplace hazards.</li>
<li>Ensure proper selection and use of personal protective equipment (PPE).</li>
<li>Deliver safety inductions, toolbox talks, awareness campaigns, and training programs to promote a positive safety culture.</li>
<li>Develop and implement annual safety awareness plans, including seminars, workshops, posters, and safety communications.</li>
<li>Participate in occupational health and safety committee meetings.</li>
<li>Provide guidance and advice on HSE matters to employees, supervisors, and management.</li>
<li>Monitor compliance with environmental and occupational health requirements on project sites.</li>
<li>Assist in emergency preparedness and response planning.</li>
</ul>
<h4>Qualifications & skills</h4>
<ul>
<li>NEBOSH Level 3 Certification or equivalent recognized safety qualification.</li>
<li>Academic qualifications relevant to occupational health, safety, environmental management, engineering, or a related field.</li>
<li>Certification and competencies approved by relevant labor and regulatory authorities where applicable.</li>
<li>Strong knowledge of Bahrain labor laws and occupational health and safety regulations.</li>
<li>Minimum 3 years of HSE experience within the construction industry.</li>
<li>Experience working on construction sites with exposure to high-risk activities.</li>
<li>Proven experience in conducting inspections, investigations, and risk assessments.</li>
<li>Strong knowledge of occupational health and safety principles and practices.</li>
<li>Familiarity with hazards related to construction activities, including fire, electrical, noise, radiation, manual handling, and hazardous substances.</li>
<li>Knowledge of ISO 14001 Environmental Management Systems and OHSAS 18001 / ISO 45001 Occupational Health & Safety Management Systems.</li>
<li>Ability to conduct risk assessments and develop mitigation measures.</li>
<li>Strong analytical and reporting skills with the ability to compile and interpret safety statistics.</li>
<li>Excellent communication, presentation, and training skills.</li>
<li>Strong attention to detail and problem-solving abilities.</li>
<li>Proficient in preparing reports, safety documentation, and records.</li>
</ul></p><p></p>