Embedded Systems Engineer Jobs in Bahrain
956 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>What's On Your Plate?</strong> </p> <ul> <li>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.</li> <li>Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.</li> <li>Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders</li> <li>Managing the relevant inventory in coordination with the Category Managers</li> <li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecast</li> <li>Dispatching orders to suppliers and ensuring proper tracking</li> <li>Liaising with suppliers for improving collaborative forecasting planning and replenishment</li> <li>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</li> </ul> <p> <strong>What Did We Order?</strong> </p> <ul> <li>You have at least 4+ years of experience in Demand Planning</li> <li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li> <li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li> <li>You are someone energized by the unknown and look forward to learning each day on the job.</li> <li>You have excellent analytical and communication skills, and always like to be hands-on with several tools such as SQL, G-Sheets/Excel, Claude / AI tools, and Python is a plus.</li> <li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li> <li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul></div></div></section>
<p><b>JOB PURPOSE:</b> Specialist Safety Training is responsible for ensuring that effective safety training is maintained across the organization and the wider community at the airside of BIA, in compliance with ICAO Annex 19, ICAO Doc 9859, BAC ASMS, and the associated procedures and guidelines. KEY ACCOUNTABILITIES: Airside Safety Responsibilities Ensures the development, review, and update of the Aerodrome Safety department's Training and Competency Requirements Manual. Ensures that the Training and Competency Requirements Guidelines established for all stakeholders is reviewed, updated, published, enforced, and monitored. Participates in safety audits to ensure conformance of stakeholders with the training and competency requirements. Develops training material for safety inductions, familiarization and awareness sessions, and ensures their delivery in an appropriate frequency in the interest of continuous improvement to safety performance. Prepares new training sessions based on the safety trend and root cause analysis performed across the department and aviation industry, in order to prevent and mitigate safety hazards. Participates in and supports with safety investigations to ensure that the training element is considered, and that the corrective actions are commensurate with the training requirements. Ensures that PLB and VDGS training is performed in line with the established procedure. Maintains training records for PLB and VDGS. Manages the license and username/password issuance process for PLB and VDGS operation. Ensures that all new contractor staff performing duties at the airside are enrolled in a safety induction. Carries out class room driving familiarization sessions, and on site practical familiarization of the airfield as part of the driving permit issuance process. Monitors the performance of On Job Training for staff as part of the Manoeuvring Area driving permit issuance process. Maintains a record of all Manoeuvring Area driving assessments performed by Airside Operations. Supports with the review and update of procedures, manuals, instructions, advisory circulars, and safety flashes to ensure that the critical training elements are considered as and when necessary. Performs monthly, quarterly, half annual, and annual analysis of training deliverables, including awareness sessions, safety inductions, PLB and VDGS training and assessment, training audits and spot checks. Ensures that Airside Operations and Aerodrome Safety staff are trained and familiarized with the particulars of all SOPs, Manuals, instructions, advisory circulars, and safety promotion material. Utilizes globally recognized training methodologies and tools when delivering training sessions and assessments. Manages the process of issuing training certificates to staff as and when required. Ensures that Airside Operations staff are trained and competent in performing critical duties such as hand marshalling, follow-me escort, aircraft repositioning, Runway / Taxiway / Stand inspections, VDGS operation, safe aircraft parking, and GRF inspection and reporting. Develops and delivers training material to Aerodrome Safety and Airside Operations staff to ensure their competency in ICAO regulations, SARPS, and local BCAA regulations. Monitors the performance of external training providers in the performance and delivery of training sessions that have an impact on safety at the airside. Ensures that all BAC Management are trained and competent in their safety related roles and responsibilities including change management, risk assessment, safety policies, safety objectives in line with ICAO Doc 9859 chapter 8.3.7. Ensures that appropriate human factors training is delivered to all BAC staff, and that the same training is mandated to be performed by stakeholder trainers for their staff. Establishes, monitors, and maintains safety performance indicators to measure the frequent delivery of safety training. Utilizes case studies from safety occurrences at the airside such as accidents, incidents, near misses, violations in order to improve existing training material and the competency and awareness of staff at the airside. Performs training needs and gap analysis to ensure that the existing training program meets the safety, regulatory, and operational requirements. Ensures that Aerodrome Safety staff performing SPI/SPT analysis are trained and competent for the task. Ensure that the accountable manager (CEO) receives specific safety training in compliance with ICAO Doc 9859 section 9.6.4.8. Maintains a tracker for all training deliverables for Aerodrome Safety and Airside Operations staff and ensures that training targets are met in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in aviation management, or equivalent qualification.</li><li>ACI Safety Management Diploma, or equivalent desirable.</li><li>Aviation Legislation and ICAO Annexes training.</li><li>Competent in Aerodrome Safety Management System.</li><li>Certification demonstrating competency in preparing and delivering training programs.</li><li>Minimum 5 years experience with special focus on aerodrome safety and relevant training programs.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>More About the Role:</b><br>The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.</p><br><p>NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS.</p><br><p>Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables.</p><br><p><b>What You'll Get to Do:</b><br>The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include:</p><br><p><br>• Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.<br>• Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.<br>• Update UCA status in the UCA tracker for the assigned region.<br>• Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.<br>• Track daily activities in the approved ticketing system.<br>• Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.<br>• Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.<br>• Perform other related duties as assigned.</p><br><p><b>You'll Bring These Qualifications:</b><br>•Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.<br>•Must be a U.S. Citizen and possess a current active Secret Security Clearance.<br>•Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.).<br>•Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.).<br>•Hands-on Experience in working with DoD networks, including NIPR and SIPR.<br>•Plans implementation of enhancements and upgrades to the network.<br>•Advise network users of hardware requirements, configurations, and limitations.<br>•Willing to provide On-Site/On-call support. 24/7 365 days a year.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.<br>•Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.</p><br><p>NGEN<br> </p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>July 6, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $40,300.00 - $72,850.00<p><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>
<p>Job Description Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Blu Hotel, we re looking for problem solvers just like you! At Radisson Blu Hotel, we stand out together as one team and make memorable moments for our guests. Our Spa Therapist make it personal. They look, they listen, they tune into you . Performing transformative treatments personalised to respond to the ever- evolving rhythm of your life. Can you wow clients with treatment, service and a Yes I Can! Attitude? Interested then why not say Yes I Can! as we are looking for passionate people just like you!</p><p>Key Responsibilities of a Spa Therapist:</p><ul><li>Working as a team member to deliver and wow clients with treatment, service and attitude.</li><li>To greet Guests on arrival to the Spa and at all times in a warm, welcoming and friendly manner and to ensure that their needs are met throughout their time with us</li><li>To adhere to the standards we have set for both treatment and for customer service.</li><li>Overall management of individual treatment rooms in reference to cleaning, restocking and general standards of organization, hygiene and cleanliness</li></ul><p>Requirements of Spa Therapist:</p><ul><li>Willingness to learn and develop as a therapist through continuous assessment and training.</li><li>Appearance to be immaculate at all times i.e. personal grooming, personal hygiene, correct uniform etc.</li><li>Assisting in the general operational aspects of Spa attending i.e. laundry, Relaxation room, Changing room & public area cleanliness.</li><li>Representing the Spa and hotel as a member of staff at all times while on duty.</li></ul><p>Can you create the ultimate memorable experience? Then this job is for you!</p><p><strong>Desired Candidate Profile</strong></p><p>Willingness to learn and develop as a therapist through continuous assessment and training.</p><p>Appearance to be immaculate at all times i.e. personal grooming, personal hygiene, correct uniform etc.</p><p>Assisting in the general operational aspects of Spa attending i.e. laundry, Relaxation room, Changing room & public area cleanliness.</p><p>Representing the Spa and hotel as a member of staff at all times while on duty.</p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart,</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly.</p>
<p>Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards.</p>
<p>Ensures that projects, department milestones, and goals are met and within budget.</p>
<p>Organizing workflow and ensuring that associates understand their duties or delegated tasks.</p>
<h4>Qualifications</h4>
<li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level.</li>
<li>Good working knowledge of MS Excel, Word, and PowerPoint.</li>
<li>High degree of professionalism with sound human resources management and business acumen capabilities.</li>
<h4>Additional information</h4>
<li>English and conversational Arabic/Hindi</li>
<li>Team player and dedication</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.</li><li>Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.</li><li>Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders</li><li>Managing the relevant inventory in coordination with the Category Managers</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecast</li><li>Dispatching orders to suppliers and ensuring proper tracking</li><li>Liaising with suppliers for improving collaborative forecasting planning and replenishment</li><li>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</li></ul><p><strong>What Did We Order?</strong></p><br><br><ul><li>You have at least 4+ years of experience in Demand Planning</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools such as SQL, G-Sheets/Excel, Claude / AI tools, and Python is a plus.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p>We are currently looking for Node.js + GraphQL (Offshore) for our Bahrain operations .</p><br><p>Skills Required:</p><br><p>· Node.js + GraphQL</p><br><p>· Serverless on AWS (Lambda + API Gateway)</p><br><p>· PostgreSQL / DynamoDB; Cognito a plus</p><br><p>· ReactJS, a bonus</p><br><p>Domain : Telecom</p><br><br><br> </div>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled mobile app developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a mobile app developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li>
<li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li>
<li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li>
<li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li>
<li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li>
<li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li>
<li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li>
</ul>
<h4>Requirements and benefits</h4>
<ul>
<li>At least 3 years of relevant experience in mobile app development (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
<li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</li>
<li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li>
<li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li>
<li>Experience integrating REST APIs, handling async data, and managing local storage.</li>
<li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li>
<li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li>
<li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li>
<li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li>
<li>Strong attention to detail and commitment to performance, stability, and platform polish.</li>
<li>Self-directed work ethic with the ability to ship complete mobile features independently.</li>
<li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Manager will be the driving force behind our customer acquisition and market expansion strategies. You will be responsible for identifying, prospecting, and onboarding a diverse portfolio of clients, ranging from retail user networks and High-Net-Worth Individuals (HNWIs) to institutional investors, family offices, and corporate partners.</p><p>Key Responsibilities</p><p>Institutional & Corporate Growth (B2B)</p><ul><li>Identify and pitch to institutional clients, including hedge funds, family offices, asset managers, and proprietary trading firms in Bahrain and the wider GCC.</li><li>Onboard corporate clients seeking corporate crypto treasury solutions, payment gateways, or OTC trading services.</li><li>Develop relationships with liquidity providers and market makers to enhance exchange depth.</li><li>Manage the end-to-end B2B sales cycle, from initial outreach and platform demonstration to contract negotiation and successful onboarding.</li></ul><p>Retail & High-Net-Worth Individual (HNWI) Expansion (B2C)</p><ul><li>Collaborate with the marketing team to design and execute high-impact retail user acquisition campaigns, referral programs, and affiliate networks.</li><li>Build a pipeline of HNWIs and VIP traders, offering them white-glove onboarding and tailored VIP account services.</li><li>Attend and represent the exchange at local and regional blockchain, fintech, and financial networking events to drive brand awareness and user adoption.</li></ul><p>Strategic Partnerships & Ecosystem Building</p><ul><li>Forge strategic alliances with traditional financial institutions (banks, payment processors) in Bahrain to create fiat on/off ramp synergies.</li><li>Partner with regional blockchain projects, web3 communities, and influencers to funnel traffic to the exchange.</li><li>Cross-sell exchange products, including staking, yield generation, and API integration, maximizing the lifetime value of acquired partners.</li></ul><p>Market Intelligence & Compliance</p><ul><li>Act as the voice of the customer, gathering feedback across all segments to inform the product roadmap and user experience enhancements.</li><li>Ensure all business development activities strictly adhere to the Central Bank of Bahrain s (CBB) Crypto-Asset Module and local AML/KYC regulations.</li><li>Track and report on KPIs, conversion rates, and pipeline health using CRM software (e.g., Salesforce, HubSpot).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8+ years of proven success in Business Development, B2B Sales, or Partnerships.</li><li>At least 1-2 years specifically within the cryptocurrency, blockchain, or fintech space (Preffered).</li><li>An existing, warm network of institutional players, family offices, or HNWI clients in Bahrain and the GCC region is a massive advantage.</li><li>Deep understanding of digital assets, spot/margin trading, OTC desks, APIs, and the broader Web3 ecosystem.</li><li>Familiarity with the financial regulatory landscape in Bahrain (CBB) and the MENA region.</li><li>Exceptional presentation, negotiation, and communication skills.</li><li>Ability to explain complex technical and financial concepts to both retail novices and sophisticated institutional traders.</li><li>Fluent in English (Arabic is highly preferred to engage local markets effectively).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing. Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it s an internal hire) and adhere to these established policies, procedure and controls Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc. Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc. Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV Responsible for Fund audits in relation to any TA related PBC requirements Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage. Possess good email etiquettes as the candidate will be communicating with the investors and clients Confident in communicating with investors and handle any situations that arise in line with Apex s policies Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity. Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes. Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through. Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Overall, 5-7 years of experience with a minimum of 3 years experience in Transfer Agency role</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role</p><p>As a Marketplace Project Fellow , you'll join our Project Management Track , helping shape one of Calo's fastest-growing business verticals. Marketplace is a dynamic part of our business, connecting customers with a growing ecosystem of products and services. As it continues to scale, so does the need for someone who can bring structure, alignment, and momentum to cross-functional initiatives. In this role, you'll become the dedicated project owner across Marketplace and Calo Now, working with teams across Product, Operations, Commercial, Customer Experience, Marketing, and more to identify opportunities, improve processes, and drive projects from idea to execution. Think of yourself as an internal consultant. You'll investigate how things work, uncover gaps, recommend improvements, and help turn those ideas into real outcomes that make the Marketplace stronger for both our customers and our teams.</p><p>What you'll be working on</p><ul><li>Lead and coordinate cross-functional projects across Marketplace and Calo Now.</li><li>Identify operational gaps and recommend practical, scalable improvements.</li><li>Work closely with stakeholders to align priorities and keep initiatives moving forward.</li><li>Analyze workflows, identify bottlenecks, and improve operational processes.</li><li>Track project timelines, milestones, risks, and outcomes.</li><li>Prepare presentations, updates, and recommendations for leadership and key stakeholders.</li><li>Take ownership of initiatives from discovery through implementation and continuous improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We're not looking for years of experience. We're looking for future operators and problem-solvers. You'll likely be a great fit if you:</p><ul><li>Recently graduated from high school or university.</li><li>Have little or no professional experience but are excited to learn.</li><li>Love solving complex problems and bringing order to ambiguity.</li><li>Enjoy organizing projects, people, and ideas.</li><li>Ask thoughtful questions before jumping to solutions.</li><li>Communicate clearly and confidently with different people.</li><li>Take ownership and follow through on commitments.</li><li>Learn quickly and enjoy working in fast-paced environments where every day is different.</li><li>Are curious about how businesses scale and continuously improve.</li></ul><p>Experience with Google Workspace, Notion, Excel, project management tools, AI tools, or data visualization platforms is a plus, but absolutely not required.</p><p>The kind of person who thrives at Calo</p><p>At Calo, we hire for mindset first. Our Fellows are people who:</p><ul><li>Stay curious.</li><li>Learn fast.</li><li>Take ownership.</li><li>Care deeply about the quality of their work.</li><li>Solve problems instead of waiting for someone else to.</li><li>Are comfortable with change and enjoy moving quickly.</li><li>Support the people around them and celebrate team success.</li><li>Show humility, resilience, and a genuine desire to grow.</li></ul><p>If that sounds like you, we'd love to meet you.</p><p>Who can apply?</p><p>We're looking for exceptional people, wherever they are. We welcome applications from:</p><ul><li>Recent high school graduates.</li><li>Recent university graduates.</li><li>Candidates with little to no professional experience.</li><li>Applicants based in Bahrain, Saudi Arabia, the UAE, Qatar, Kuwait, or Oman, where the Fellowship can be completed in a hybrid setup.</li><li>Exceptional candidates from anywhere else in the world who are excited to join us remotely.</li><li>English speakers, Arabic speakers, or bilingual candidates.</li></ul><p>You're welcome to apply in whichever language you're most comfortable using.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede</p><br><p>The Finance Manager will be overall responsible for the strategic planning, implementation, management, and running of all finance activities for Bede, including business planning, budgeting, forecasting, financial reporting, and financial operations, as well as providing commercial insight and recommendations across the business to achieve business plan targets. The role covers Bede’s full product portfolio — including microfinance, credit cards, remittances, and future products such as insurance, investment, and wallet services — reporting jointly to the Bede CEO and the Zain Bahrain CFO.</p><br><p>The role is accountable for sound financial management, regulatory compliance with Central Bank of Bahrain requirements, and providing data-driven insight to support business decision-making. Working closely with Business, Technology, and Operations teams, the Finance Manager will evaluate product-level financial performance, optimize costs, assess technology and app investment opportunities, and support the growth of Bede’s finance function as the business scales.</p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>BSc/BA in Accounting, Finance, or a relevant field; a professional accounting qualification (CA, CPA, ACCA, or CMA) is required.</span></p><br></li><li><p><span>6+ years of progressive experience in finance, financial planning & analysis, or a related field, ideally within fintech, banking, or financial services.</span></p><br></li><li><p><span>Proven track record in budgeting, financial performance review, and cost management within a fast-paced or growth-stage business.</span></p><br></li><li><p><span>Experience working with or alongside product teams to assess financial viability of new products or features is a strong advantage.</span></p><br></li><li><p><span>Central Bank of Bahrain (CBB) regulatory reporting experience and exposure to ERP system integrations are strong advantages.</span></p><br></li></ul> <br> <br><br> Responsibilities <br> <p><b><span>1. Financial Management & Controls</span></b></p><br><ul><li><p><span>Manage all financial aspects of Bede, including budgeting, forecasting, financial analysis, and reporting.</span></p><br></li><li><p><span>Develop and implement financial policies, procedures, and controls to ensure proper financial management and compliance with regulatory requirements.</span></p><br></li><li><p><span>Lead the annual and monthly budgeting process, working with the Director of Business and product/function leads to build realistic, achievable financial plans.</span></p><br></li><li><p><span>Conduct regular business performance reviews, tracking actual results against budget across all products and functions, and reporting variances with clear commentary.</span></p><br></li></ul><p><b><span>2. Strategic Planning & Commercial Insight</span></b></p><br><ul><li><p><span>Collaborate with the senior management team to develop and implement Bede’s financial strategies and long-term financial plans.</span></p><br></li><li><p><span>Provide financial insights and recommendations to support business decision-making and drive the company’s growth and profitability.</span></p><br></li><li><p><span>Provide financial forecasts and scenario analysis to support strategic decision-making by the CEO and Zain Bahrain CFO.</span></p><br></li></ul><p><b><span>3. Product-Level Financial Oversight</span></b></p><br><ul><li><p><span>Own the financial analysis and performance tracking of Bede’s product portfolio, including current products - micro finance, credit cards, and remittances - and future products as they launch, including insurance, investment options, wallet services, and other financial products.</span></p><br></li><li><p><span>Build and maintain product-level financial models to assess profitability, cost-to-serve, and revenue contribution for each product line.</span></p><br></li><li><p><span>Work with the Director of Business and product teams to evaluate the financial viability of new product launches and enhancements before go-to-market.</span></p><br></li></ul><p><b><span>4. Regulatory Compliance</span></b></p><br><ul><li><p><span>Ensure compliance with all relevant laws, regulations, and guidelines set by the Central Bank of Bahrain.</span></p><br></li><li><p><span>Stay updated on regulatory changes and communicate updates to the management team.</span></p><br></li><li><p><span>Prepare and submit financial reports and statements to regulatory authorities as required.</span></p><br></li></ul><p><b><span>5. Financial Reporting</span></b></p><br><ul><li><p><span>Oversee the preparation and presentation of accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and other financial performance indicators.</span></p><br></li><li><p><span>Prepare monthly, quarterly, and annual financial reports for the Bede CEO and Zain Bahrain CFO, ensuring accuracy, consistency, and timeliness.</span></p><br></li><li><p><span>Provide financial analysis and insights to support management decision-making.</span></p><br></li></ul><p><b><span>6. Risk Management</span></b></p><br><ul><li><p><span>Identify and analyze financial risks and implement appropriate risk mitigation strategies.</span></p><br></li><li><p><span>Develop and monitor key financial metrics and indicators to assess the company’s financial health and identify potential risks and opportunities.</span></p><br></li></ul><p><b><span>7. Expense Optimization & Technology Investment Evaluation</span></b></p><br><ul><li><p><span>Review and analyze Bede’s operating expenses on an ongoing basis, identifying opportunities for cost optimization without compromising business growth or customer experience.</span></p><br></li><li><p><span>Assess the financial business case for Bede app technology investments, including new features, infrastructure upgrades, and platform enhancements, with clear ROI tracking post-implementation.</span></p><br></li><li><p><span>Partner with department heads to instill financial discipline and ensure spending remains aligned with approved budgets.</span></p><br></li></ul><p><b><span>8. Data Analysis & Financial Insight</span></b></p><br><ul><li><p><span>Use data analysis to identify trends, risks, and opportunities across Bede’s financial and operational performance.</span></p><br></li><li><p><span>Develop financial dashboards and reporting tools that give management clear, timely visibility into business performance.</span></p><br></li><li><p><span>Translate complex financial data into clear, actionable insights for non-financial stakeholders across the business.</span></p><br></li></ul><p><b><span>9. Team Leadership</span></b></p><br><ul><li><p><span>Lead and manage the finance team as it is built out over time, including hiring, training, performance management, and professional development.</span></p><br></li><li><p><span>Foster a culture of collaboration, accountability, and continuous improvement within the finance function.</span></p><br></li></ul><p><b><span>10. Stakeholder Management</span></b></p><br><ul><li><p><span>Build and maintain strong relationships with internal and external stakeholders, including the Central Bank of Bahrain, internal and external auditors, tax authorities, and other regulatory bodies.</span></p><br></li><li><p><span>Act as the primary financial point of contact between Bede and the Zain Bahrain CFO’s office, ensuring alignment on reporting standards and financial governance.</span></p><br></li><li><p><span>Represent the company in financial matters and participate in industry forums and events as required.</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The United Nations Development Programme (UNDP) Country Office in the Kingdom of Bahrain operates within the context of a high-income, net-contributing country, where UNDP engagement is fully funded through government cost-sharing and aligned with national development priorities. Bahrain is implementing an ambitious national reform agenda under <strong>Bahrain Vision 2030</strong> and the <strong>Government Programme (2023–2026)</strong>, with a strong focus on economic diversification, fiscal sustainability, effective governance, environmental resilience, digital transformation, and inclusive human development. As a net contributor country, UNDP Bahrain maintains a lean operational footprint while delivering high-value technical assistance, policy advisory services, and innovation-driven solutions in support of national priorities.</p><br> <p>UNDP Bahrain’s programme is guided by the <strong>Country Programme Document (CPD) 2025–2029</strong>, approved by the UNDP Executive Board in January 2025, and is fully aligned with the <strong>United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029</strong>. The CPD positions UNDP as a trusted strategic partner to the Government of Bahrain, contributing to UNSDCF outcomes through integrated, multi-sectoral interventions that address complex development challenges at the intersection of economic prosperity, governance and human rights, and environmental sustainability. Under the <strong>Country Programme Document (CPD) 2025–2029</strong>, UNDP Bahrain’s engagement is structured around <strong>three interrelated CPD pillars</strong>:</p><br> <p>(i) <strong>Economic prosperity and sustainable livelihoods</strong>;<br> (ii) <strong>Effective governance, human rights, and access to justice</strong>; and<br> (iii) <strong>Environmental sustainability and climate resilience</strong>.</p><br> <p><br> These pillars reflect national priorities under Bahrain Vision 2030 and the Government Programme (2023–2026), and constitute UNDP’s substantive contribution to the implementation of the <strong>United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029</strong>.</p><br> <p>To ensure coherence, integration, and efficient delivery within a lean Country Office structure, the Bahrain CO operationalizes the three CPD pillars through <strong>two integrated programme clusters</strong>. The first cluster brings together <strong>Economic Prosperity and Environmental Sustainability; and environmental sustainability and governance, human rights, access to justice, and social inclusion. </strong></p><br> <p>The second cluster focuses on <strong>governance, human rights, access to justice, and social inclusion</strong>, encompassing rule of law, public sector effectiveness, civic engagement, gender equality, and protection of vulnerable groups. This cluster supports national institutions in strengthening accountability, service delivery, and compliance with international human rights standards, while promoting inclusive participation and social cohesion.</p><br> <p>This <strong>two-cluster delivery model</strong> enables the Country Office to manage complexity, promote synergies across CPD pillars, and apply a portfolio approach to programme design, implementation, and partnerships. Staff are therefore expected to work across thematic boundaries, contribute to integrated solutions, and support joint programming within the UN system, while ensuring results-based management, quality assurance, and alignment with national and UNSDCF priorities.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong><u>Summary of key functions </u></strong></p><br> <p>Under the overall guidance of Program Analyst (<strong>governance, human rights, access to justice, and social inclusion cluster)</strong>, the National Project Coordinatorwill:</p><br> <ul> <li>Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting;</li> <li>Provide advisory support on climate resilience and river basin management issues to the Government and other partners;</li> <li>Build the strategic partnerships needed to achieve results;</li> <li>Align the project with UN values and UNDP priorities; </li> <li>Ensure the mainstreaming gender, disability and youth considerations in the field of expertise, promote a safe and enabling environment free of any kind of discrimination, abusive behavior and exploitation, and use the principles of Inclusive HR communications in line with the UNDP corporate standards.</li> </ul> <p><strong><u>Specific tasks and responsibilities:</u></strong></p><br> <p><strong>Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting</strong></p><br> <ul> <li>Manage and coordinate project activities based on the relevant Project Document, including the</li> <li>Develop comprehensive/detailed Project work-plan including structured dynamics of all Project</li> <li>Prepare Project progress reports for the donor and the main project beneficiary (Ministry of</li> <li>Ensure timely submission of the Project Implementation Report, Technical reports, quarterly financial reports, and other reports as may be required by UNDP and/or the donor;</li> <li>Monitor Project progress to ensure that it is in accordance with the timetable set out in the</li> <li>Secure the goods, services and personnel needed to implement ANA activities, including drafting TORs and work specifications;</li> <li>Monitor financial resources and ensure accuracy and reliability of financial reports;</li> <li>Manage and monitor the project risks initially identified, submit new risks to the Project Board for consideration and decision on possible action if required; update the status of these risks by maintaining a Project Risk Log;</li> <li>Provide rigorous quality assurance for the project’s financial, procurement and administrative processes to make sure that they are conducted in line with UNDP rules and regulations as well as in line with the project timelines.</li> <li>Maintain regular coordination and quality assurance of expert inputs and products as well as among project partners to ensure coherence and complementarity of project activities;</li> <li>Identify opportunities for deepening cooperation and recommending adequate approaches to dealing with different stakeholders based on information gathered during project implementation;</li> <li>Maintain regular communication on relevant project issues with local and international counterparties, consultants and experts and ensuring quality and timely delivery of all agreed outputs</li> <li>Managing project tracking in QUANTUM in accordance with UNDP procedures;</li> <li>Managing the transfer of project deliverables and assets to national beneficiaries and other project stakeholders.</li> </ul> <p><strong>Provide advisory support on climate resilience and river basin management issues to the Government and other partners;</strong></p><br> <ul> <li>Identify, collect and analyze policy-related, relevant information and data;</li> <li>Identify and synthesize best practices and lessons learnt into project goals;</li> <li>Support the development of policies that will address challenges and needs in collaboration with the Government and other strategic partners;</li> <li>Codify and share best practices and lessons learnt;</li> </ul> <p><strong>Build the strategic partnerships needed to achieve results;</strong></p><br> <ul> <li>Cultivate relationships with the central and local authorities, academia, NGOs and other Project stakeholders, ensuring full understanding, cooperation and an appropriate fit of the project activities with the main needs of the beneficiaries; and</li> <li>Establishing effective linkages with the regional project team, the project teams in the riparian countries, and other relevant projects and initiatives in the sector with a view to developing substantive partnerships and generating synergies;</li> <li>Disseminate project reports and respond to queries from concerned stakeholders.</li> </ul> <p><strong>Align the project with UN values and UNDP priorities.</strong></p><br> <ul> <li>Ensure the principles of gender equality, democratic governance, social inclusion and disaster resilience are effectively reflected in project activities;</li> <li>Ensure that gender equality is pursued in all project activities and reflected in work plans, budgets, reports, researches, analyses and, where specifically relevant, analyzed in detail;</li> <li>Ensure that accessibility for persons with disabilities is reflected in all project activities;</li> <li>Consult regularly with other UNDP projects and programs on related activities where synergies are possible;</li> <li>Strive to engage groups and communities in project activities that affect them;</li> <li>Communicate project goals and activities clearly to both stakeholders and the wider public;</li> </ul> <p><strong>Ensure the mainstreaming of gender, disability, and youth considerations in the field of expertise </strong></p><br> <ul> <li>Support preparation of gender equality background materials for use in discussion, correspondence and briefing sessions;</li> <li>Ensure that all data gathered during project implementation is disaggregated by gender/disability/youth, age, ethnic affiliation and other to the extent possible; </li> <li>Support the reporting on gender mainstreaming as part of the ROAR and other corporate documents;</li> <li>Identify partnership strategies with regard to providers of specialized expertise, with special encouragements for providers with a gender/disability/youth knowledge;</li> <li>Ensure the project/programme contributes to the promotion of gender /disability/youth equal access by reaching, involving, and benefiting. </li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong><u>Performance Indicators for evaluation of results </u></strong></p><br> <ul> <li>Project activities executed in line with UNDP corporate principles;</li> <li>Project staff/ team(s) effectively and efficiently guided and backstopped, as needed;</li> <li>Implementation of the transferred competencies and resources is consolidated and effectively carried out;</li> <li>Links with other relevant projects/initiatives established and joint objectives effectuated;</li> <li>Delivered funds in accordance with the planned Annual Work Plans;</li> <li>Timely and qualitative reporting in line with the programme needs and Country Office/national partners’ requirements. Project activities executed in line with UNDP corporate rules and procedures; </li> </ul> <p><strong>Institutional Arrangement</strong></p><br> <p>The National Project Coordinator will be engaged on a regular NPSA contract and will report to the Program Analyst <strong>governance, human rights, access to justice, and social inclusion cluster and in matrix supervision with the Programme Analyst, Economic Prosperity and Environmental Sustainability, to ensure coherence and cross cutting coordination and complementarity.</strong></p><br> <p><strong>Competencies</strong></p><br> <p>Core</p><br> <ul> <li><strong>Achieve Results: – LEVEL 2: </strong>Scale up solutions and simplifies processes, balances speed and accuracy in doing work</li> <li><strong>Think Innovatively: – LEVEL 2: </strong>Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking</li> <li><strong>Learn Continuously: – LEVEL 2: </strong>Go outside comfort zone, learn from others and support their learning</li> <li><strong>Adapt with Agility: – LEVEL 2: </strong>Adapt processes/approaches to new situations, involve others in change process</li> <li><strong>Act with Determination: – LEVEL 2: </strong>Able to persevere and deal with multiple sources of pressure simultaneously</li> <li><strong>Engage and Partner: – LEVEL 2: </strong>Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships</li> <li><strong>Enable Diversity and Inclusion: – LEVEL 2: </strong>Facilitate conversations to bridge differences, considers in decision making</li> <li><strong>People Management:</strong> UNDP people management competencies can be found in the dedicated site.</li> </ul> <p>Cross-Functional & Technical competencies</p><br> <p><strong>Business Management</strong></p><br> <ul> <li><strong>Results-based Management</strong> <ul> <li>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</li> </ul></li> <li><strong>Working with Evidence and Data</strong> <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li> </ul></li> <li><strong>Project Management</strong> <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul></li> <li><strong>Partnerships Management</strong> <ul> <li>Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies</li> </ul></li> <li><strong>Risk Management</strong> <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul></li> </ul> <p><strong>Business Direction & Strategy</strong></p><br> <ul> <li><strong>System Thinking</strong> <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul></li> </ul> <p><strong>2030 Agenda: Engagement & Effectiveness</strong></p><br> <ul> <li><strong>Effectiveness</strong> <ul> <li>Project Quality Assurance</li> </ul></li> </ul> <p> <strong>Required Skills and Experience</strong> Min. Education requirements</p><br> <ul> <li>Advanced university degree (Master´s degree or equivalent) in Development Studies, Social Policy, Social Sciences, Sustainable Development, Gender Studies, International Development/Relations, Public Policy, Political Law, Sustainable Studies or other related, or a similar field is required, or</li> <li>A first-level university degree (Bachelor´s Degree) in the areas stated above in combination with additional 2 years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <p>Min. years of relevant work experience</p><br> <ul> <li>Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li> <li>Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national or international level in the design, implementation, monitoring and/or evaluation of development projects.</li> </ul> <p>Desired skills in addition to the competencies covered in the Competencies section</p><br> <ul> <li>Excellent computer literacy (MS Office; Windows)</li> <li>Experience at the national level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects</li> <li>Experience in the implementation of larger projects run by international organizations and/or large environmental protection projects is a strong asset;</li> <li>Proven experience in handling multi-sectoral coordination among professionals and regional teams is desired.</li> <li>Policy, advisory and advocacy experience and track record of engagement with United Nations, other development actors and donors are desirable.</li> <li>Experience in Gender mainstreaming is an asset.</li> <li>Experience liaising and cooperating with government officials, municipal authorities, academic institutions, CSOs is an asset;</li> <li>Ability for traveling and field work;</li> <li>Ability to work under pressure;</li> <li>Strong drafting, presentation and reporting skills.</li> <li>Strong communication skills, especially in timely and accurate responses to emails.</li> <li>Strong computer skills, in particular mastery of all applications of the MS Office package and internet search.</li> </ul> <p>Required Language(s)</p><br> <ul> <li>Fluency in Arabic and English is required.</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> <span>#LI-DNI</span><br><br> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bar manager, you’re not just overseeing all aspects of beverage operations across the hotel’s outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.</li>
<li><strong>Ensure seamless beverage operations:</strong> Manage all beverage operations for designated banquets and outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction.</li>
<li><strong>Drive revenue growth:</strong> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize beverage sales and profitability.</li>
<li><strong>Enhance guest satisfaction and service excellence:</strong> Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience.</li>
<li><strong>Lead a high-performing team:</strong> Supervise and support team members, recruit new talent, monitor development and performance, provide coaching, and foster a positive and productive work environment.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span>SAP Ui5+ Senior Consultant </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>5-8 Years of experience in one or more SAP modules.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>At least two full life-cycle implementation projects (from Blueprint/Explore through Go-Live).</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands SAP Activate Methodology.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Extensive experience in SAPUI5 application development.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Expertise in SAPUI5 controls and Fiori Design patterns.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Exposure in SAP Fiori Launch pad configuration and app integration.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Design and Architect for Fiori Apps.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Develop, configure, customize, and integrate Fiori applications by using languages such as JavaScript, HTML, JQuery, and CSS to build extensions to existing applications.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to lead workstream activities on a project.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands integration between modules.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Leads detailed module-specific configuration and master data development.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to use Service Marketplace to create tickets, research notes, review release notes, and solution roadmaps as well as provide guidance to customers on release strategy. </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Help clients test performance and security and make changes.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Exposure to SAP ECC/ERP/Business Suite.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Closely communicate with UI/UX consultants and solution designers to help identify and transform requirements into technical solutions.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Can independently manage customer expectations & deliverables.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Analyze, design, and develop reports/dashboards based on the requirements.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Actively participate in Agile planning development process.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Write reusable, testable, and efficient code.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Participate in Client Workshops.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Participate in Requirements Capture & Analysis.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Contribute to Functional Specifications / Technical Specifications & Business Process Definitions.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Author Test Plans.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Test Automation.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>System Installation/Configuration/Upgrade.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>System Tuning & Transport Management.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Security & Authorization.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Incident Management & Data Migration.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Stay updated of Industry standards & Domain updates.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business processes for focus area or multiple modules.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands how to solve detailed SAP problems.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands and can explain best business practices, especially those that SAP enables.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands detailed business functionality related directly and indirectly to SAP project.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Apply best business practices, especially those that SAP enables to meet client needs.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff. </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Has a solid foundation for consulting “soft” skills necessary on client engagements, may act as a coach for others related to these soft skills.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to identify upsell opportunities and assists in management of scope.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Develop new professional peer relationships for additional business or possible new consultants.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Helps develop overall marketing messages.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Communicates project resource requirements to staffing coordinator/clients.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensures quality implementation (works with QA program)</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>May participate in Pre-Sales as part of the client pursuit team.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manages team task lists in order to meet project milestones.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitors team status and reports variances.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Seeks ways to increase the project team effectiveness.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>May act as a mentor to Consultants and Sr. Consultants.</span></span></span></span></span></span></li>
<li><span><span><span></span></span></span></li></ul> </div>
<p><h4>Job description</h4>
<p>At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for senior auditors to support our Bahrain audit team and help our clients meet their requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters.</p>
<h4>Your key responsibilities</h4>
<p>As a member of the audit team you will participate in audit engagements, working effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. You will also help prepare for meetings with target management teams, participate in these meetings, assist in preparing reports and schedules that will be delivered to clients and other parties, and develop and maintain productive working relationships with client personnel.</p>
<p>Actively establishing internal and external relationships, and identifying and escalating potential business opportunities for EY will be essential, as well as contributing to people initiatives, including recruiting and retaining assurance professionals. With a clear focus on anticipating and identifying risks, you'll escalate issues as appropriate. You'll confirm that the work delivered to clients is of high quality and is reviewed by the next-level reviewer.</p>
<h4>Skills and attributes for success</h4>
<p>Proactivity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p>
<h4>Qualification & experience</h4>
<ul>
<li>Strong academic record, including a degree or professional accounting qualification</li>
<li>At least four years of professional experience in external audit</li>
<li>Have strong academic record, including a degree or professional qualification, such as ACCA, CPA, CA</li>
<li>Have experience with a Big 4 accounting firm</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>EY | Building a better working world</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
<p>Support the day-to-day operation, monitoring, and optimization of the Group Data Loss Prevention (DLP) solution across data-in-motion, data-at-rest, and data-in-use. Perform data discovery scans, analyse results, and coordinate the classification and remediation of sensitive data (e.g., CPR, passport, IBAN, and cardholder data). Review and investigate DLP policy violations and blocked outbound emails, manage exceptions, and escalate confirmed incidents in accordance with SOC and DLP procedures. Support the implementation, configuration, maintenance, and tuning of DLP policies and data classification/labelling rules to improve detection accuracy and reduce false positives. Prepare periodic DLP and Data-at-Rest reports for management and business units, and track remediation activities through to completion. Perform continuous validation and assurance reviews to assess the design and effectiveness of security controls across endpoints, email security, network, cloud, Active Directory, SIEM, and endpoint protection platforms. Conduct configuration and access reviews against secure baselines and industry standards (e.g., CBB, PCI DSS, SWIFT CSP, ISO 27001, and NIST CSF). Support Breach & Attack Simulation (BAS) exercises and other control effectiveness assessments, documenting findings and monitoring remediation activities. Record, track, and follow up on cyber control assurance issues with control owners until closure. Assess security risks associated with projects, system changes, and new initiatives, and recommend corrective actions prior to implementation. Coordinate and perform scheduled vulnerability assessments, security scans, compliance reviews, and control validation activities. Support vulnerability management by analysing scan results, tracking remediation efforts, and ensuring timely resolution of identified weaknesses. Participate in cyber risk assessments to evaluate risks arising from vulnerabilities, threats, and ineffective security controls. Support internal and external audits, regulatory assessments, and security inspections in accordance with applicable regulatory and industry requirements (e.g., CBB, PCI DSS, SWIFT CSP, RBI). Provide audit evidence, documentation, and technical support to auditors, and assist in the timely closure of audit findings and regulatory observations. Coordinate with IT, business units, and external stakeholders to support cyber assurance and data protection initiatives. Provide technical guidance on information security policies, DLP controls, and cyber assurance requirements. Support the development, maintenance, and continuous improvement of information security policies, standards, procedures, and guidelines. Deliver and support security awareness and data protection initiatives based on emerging threats, standards, and assurance findings. Maintain current knowledge of cyber security, data protection, and assurance best practices through continuous learning and professional development. Perform additional duties assigned by the Line Manager and/or Chief Information Security Officer (CISO) in line with business requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline.</p><p>2 – 4 years of experience in Information Security, Cyber Security, Cyber Assurance, or IT Governance, Risk & Compliance (GRC).</p><p>Hands-on exposure to Data Loss Prevention (DLP) technologies and data classification/protection solutions.</p><p>Experience with vulnerability management, security control validation, and compliance assessments.</p><p>Working knowledge of Windows environments, Active Directory (AD), Microsoft 365, and cloud platforms (Azure and/or AWS).</p><p>Familiarity with recognised security frameworks and standards such as NIST CSF, ISO/IEC 27001, PCI DSS, SWIFT CSP, and MITRE ATT&CK.</p><p>Security+ (or equivalent DoD 8570 Level II certification) is required.</p><p>Professional certifications such as ISO/IEC 27001 Lead Implementer/Lead Auditor, Certified Ethical Hacker (CEH), PCIP, or equivalent are preferred.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Ability to prepare professional reports, technical documentation, and audit evidence.</p><p>Strong analytical and problem-solving skills with the ability to make objective, risk-based decisions.</p><p>Ability to communicate security policy violations and recommendations effectively while maintaining positive stakeholder relationships.</p><p>Good understanding of organizational policies, regulatory requirements, and legal considerations related to information security and data protection.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span>Senior Associate Consultant SAP Tax & Revenue Management </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>Location: Manama </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>3- 6 years of experience in SAP TRM & PSCD/FICA.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Good understanding in refunds processing and disbursement, knowledge of payments domain to integrate refunds process.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Excellent understanding of Tax Authority business processes and legislation.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Sound</span></span></span><span><span><span><span> knowledge of SAP Form based processing used for Returns and Tax purpose.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Strong understanding of Taxation, refunds arising out of returns, credits posting and disbursement of refunds.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands the usage of GL account, configurations of GL in Financial accounting and PSCD module.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Understands the business processes and business challenges by applying SAP standard processes wherever possible.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Lead and support workshops while ensuring all requirements are captured and compared to planned scope of work and previously specified deliverables.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Clearly articulate the requirements and identifies the gaps by agreeing with the customer including potential additional scope.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Able to communicate with customer confidently, convince / coach clients on the most appropriate solution and agree on an effective way forward.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Excellent oral and written communication skills, ability to clearly and concisely communicate with others.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business processes for focus area or module.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business functionality related to SAP module/application as well as can identify touch points between modules.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Follows industry trends and focuses to become a thought leader in his area of expertise.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Exposure to new technologies in the SAP space for functional considerations.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Aptitude for working in a team environment, problem solving skills, creative thinking, communicate clearly and empathetically, strong time management and ability to collaborate with all levels of staff. </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Has a solid foundation for consulting “soft” skills necessary on client engagements.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Can manage their own time / task lists in order to meet project milestones.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Maintains positive working relationship with others.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Seeks ways to increase their level of contribution and team effectiveness.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Works in conjunction with peers.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>May mentor to other associate consultants.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Works well as a member of a team.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Seeks ways to increase their level of contribution / team effectiveness.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Personnel Development</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Focused on self-development to become a team leader/module expert.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>General Skills/Tasks</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Assists the project team efforts in developing solutions for client situations.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Assists in evaluating and designing application and/or technical architectures.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Assist team effort in developing solutions for projects.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Completes assignments within budget, meet project deadlines, makes and keeps sensible commitments to client and team.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Meets billing efficiency targets, complies with all administrative responsibilities in a timely & effective manner.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Keeps project management apprised of project direction and client concerns.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Analyzes and develops reliable solutions which comply with specifications and standards, executes system test.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands SAP methodologies, tools, standards, and techniques.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands client’s business and technical environments.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Completes project documentation, demonstrates effective organizational skills, with minimal supervision.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Meets quality standards, correctly prioritizes own activities in accordance with project plan and budget.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provides project team leaders with updates on the progress and difficulties encountered and provides value-added insight and understanding.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Demonstrates the ability to accomplish project assignments resulting in quality service.</span></span></span></span></span></span></li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>