Computer Technician Jobs in Bahrain

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Sales Supervisor role at our esteemed accounting firm in Manama, Bahrain, offers an exciting opportunity for dynamic individuals eager to lead a team and drive sales success. This position is perfect for those looking to make a significant impact in the accounting industry while enhancing their leadership skills. As a Sales Supervisor, you will play a crucial role in shaping the sales strategy and ensuring that our team meets and exceeds their targets. This is not just a job; it's a chance to elevate your career in a supportive and growth-oriented environment.</p><p>In this role, you will be surrounded by a collaborative team that values innovation and strategic thinking. We believe in fostering a culture of continuous learning, which is why we offer extensive training programs and mentorship opportunities. Our firm is committed to your professional development, ensuring that you have the skills and knowledge necessary to excel in your career. You'll have the chance to work closely with senior management, gaining insights into high-level decision-making processes and contributing to the overall success of the company.</p><p>As a Sales Supervisor, you will also have the opportunity to implement new sales strategies and initiatives that can significantly impact our market presence. Your leadership will inspire your team to achieve their best, and your contributions will be recognized as vital to our growth. If you are passionate about sales and looking for a role that offers both challenges and rewards, we encourage you to apply and take the next step in your career with us.</p><p><b>Responsibilities:</b></p><ol><li>Lead and mentor a team of sales representatives, providing guidance and support to enhance their performance and achieve individual and team sales goals.</li><li>Develop and implement effective sales strategies that align with company objectives, utilizing market research and analytics to inform decisions.</li><li>Monitor sales metrics and KPIs regularly to evaluate team performance and identify areas for improvement, ensuring accountability and excellence.</li><li>Conduct regular training sessions and workshops to equip the sales team with the necessary skills and knowledge to excel in their roles.</li><li>Collaborate with the marketing department to design promotional campaigns that effectively target potential clients and increase brand awareness.</li><li>Establish and maintain strong relationships with key clients, addressing their needs and concerns while promoting our services effectively.</li><li>Prepare detailed sales reports and presentations for senior management, highlighting achievements, challenges, and strategic recommendations.</li><li>Assist in the recruitment and onboarding of new sales team members, ensuring they are well-integrated into the company culture.</li><li>Stay updated on industry trends and competitor activities to anticipate market changes and adjust sales strategies accordingly.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and motivate a sales team towards achieving targets.</li><li>Excellent communication abilities to interact with clients and internal stakeholders clearly and persuasively.</li><li>Strong analytical skills to interpret sales data and derive actionable insights for strategic planning.</li><li>Ability to develop and implement innovative sales strategies that drive revenue growth.</li><li>Proficiency in CRM software and sales analytics tools to manage client relationships and sales performance.</li><li>Experience in conducting training and development programs to enhance team capabilities and performance.</li><li>Deep understanding of the accounting industry and market dynamics to tailor sales approaches effectively.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <span> <strong>Powering the world s payments ecosystem</strong> </span> </p> <p> <span>ACI powers the payments ecosystem globally, and you power ACI. You ll innovate, collaborate, and grow in an energetic technology culture with decades of proven success. ACIers in all roles and levels are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.</span> </p> <p> <span>As a <strong>Principal Account Executive </strong>in <strong>Bahrain / Kuwait / Egypt</strong>, you will join a diverse, passionate team, dedicated to powering the world s payments ecosystem!</span> </p> <p> <span> <strong>This purpose of this</strong> </span> <span> <strong> </strong> <strong>Principal Account Executive </strong> </span> <span> <strong>is:</strong> </span> </p> <p> <span>Markets ACI products and services to current and potential customers within a defined territory and/or industry and manages ACI's overall relationship with established accounts. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close. Assists distributors in their efforts to sell ACI products and services where appropriate. Keeps current on ACI products/enhancements, competition and industry trends. Maintains account and territory records, updates management on account activity and provides forecast data as requested. </span> </p> <p> <span> <strong>A typical day at ACI for a </strong> </span> <span> <strong>Principal Account Executive </strong> </span> <span> <strong>is:</strong> </span> </p> <ul> <li> <p> <span>Identifies opportunities to market ACI products and services to current and prospective customers in the assigned territory. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close, consistent with ACI s sales best practices.</span> </p> </li> <li> <p> <span>Manages ACI s overall relationship with current and prospective customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements.</span> </p> </li> <li> <p> <span>Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current and prospective customer org charts, etc., consistent with ACI s sales best practices.</span> </p> </li> <li> <p> <span>Keeps current on ACI products/enhancements, competition activities and industry trends.</span> </p> </li> <li> <p> <span>Perform other duties as assigned</span> </p> </li> <li> <p> <span>Understand and adhere to all corporate policies to include but not limited to the ACI Code of </span> </p> </li> </ul> <p> <span>Business Conduct and Ethics.</span> </p> <p> <br> <span> <strong>Knowledge, Skills and Experience required for the job: </strong> </span> </p> <ul> <li> <p> <span>Bachelor s Degree or equivalent experience.</span> </p> </li> <li> <p> <span>12 years of successful direct sales experience in industries targeted by ACI (financial institutions, processors, merchants, etc.), preferably selling payments solutions.</span> </p> </li> <li> <p> <span>Must have a combined minimum of 5 years in either the payments, e-commerce or mobile payments industries. </span> </p> </li> <li> <p> <span>Must have successful sales record. </span> </p> </li> <li> <p> <span>Excellent presentation, verbal and written communication skills. </span> </p> </li> <li> <p> <span>Ability to prospect for large complex sales opportunities. </span> </p> </li> <li> <p> <span>Ability to understand the business and technical solutions. </span> </p> </li> <li> <p> <span>Ability to move the sales process to closure. </span> </p> </li> <li> <p> <span>Ability to articulate and professionally present solutions and to respond creatively to customer needs. </span> </p> </li> <li> <p> <span>Understanding and knowledge of products/solutions currently marketed by ACI is a plus. </span> </p> </li> <li> <p> <span>Selling technology solutions into multi-national organizations, large on-line retailers, ecommerce companies, and/or merchant acquirers/processor experience is highly desired. </span> </p> </li> <li> <p> <span>Payments or payments processing related sales experience a plus. </span> </p> </li> <li> <p> <span>Salesforce.com experience preferred.</span> <br><br></p></li></ul></div></section>

<p><h4>About the role</h4> <p>We’re hiring a sales manager to lead, coach, and scale a high-performing sales team. This is not a “monitor the team” role.</p> <p>You will:<br> <strong>Drive team performance and revenue outcomes<br> Build and optimize sales processes<br> Own pipeline, forecasting, and conversion improvements</strong></p> <p>If you’ve led teams, improved performance, and consistently hit targets — this role is built for you.</p> <h4>What you’ll own</h4> <p><strong>1. Team leadership & performance</strong><br> Lead and manage a team of SDRs, BDRs, and/or account executives<br> Set clear:<br> - Targets<br> - KPIs<br> - Activity benchmarks<br> Drive accountability across the team<br> Run performance reviews and weekly check-ins</p> <p><strong>2. Coaching & development</strong><br> Conduct regular 1:1 coaching sessions<br> Improve:<br> - Sales skills<br> - Messaging<br> - Objection handling<br> Identify underperformance early and take action<br> Develop top performers into future leaders</p> <p><strong>3. Sales process & strategy</strong><br> Optimize the full funnel:<br> Lead ? Opportunity ? Close<br> Build and refine:<br> - Playbooks<br> - Scripts<br> - Sales workflows<br> Improve pipeline conversion at every stage</p> <p><strong>4. Pipeline management & forecasting</strong><br> Monitor pipeline health and coverage<br> Analyze deal flow and conversion rates<br> Deliver accurate forecasts using:<br> - HubSpot<br> - Salesforce<br> Build action plans to hit revenue targets</p> <p><strong>5. Hiring & onboarding</strong><br> Support hiring and evaluation of new sales reps<br> Own onboarding and ramp-up process<br> Ensure new hires become productive quickly</p> <p><strong>6. Marketing & leadership alignment</strong><br> Work closely with marketing on:<br> - Lead quality<br> - Messaging<br> - Campaign performance<br> Provide feedback loops to improve pipeline generation<br> Partner with leadership on:<br> - Strategy<br> - Growth planning<br> - Revenue insights</p> <p><strong>7. CRM & operational discipline</strong><br> Ensure strict CRM hygiene and usage<br> Track all activities, deals, and outcomes accurately<br> Build a culture of data-driven sales execution</p> <h4>What makes you a strong fit</h4> <p>You’ve led teams — not just sold individually<br> You focus on team performance, not just activity tracking<br> You understand:<br> - Pipeline<br> - Conversion<br> - Revenue drivers<br> You’re both:<br> - Strategic (planning)<br> - Tactical (coaching + execution)<br> You take ownership of results</p> <h4>Must-have requirements</h4> <p>3+ years experience in:<br> - Sales management<br> - Business development leadership<br> Proven track record of:<br> - Hitting revenue targets<br> - Improving team performance<br> Strong understanding of full sales cycle<br> Experience with:<br> - HubSpot<br> - Salesforce<br> Excellent communication and leadership skills<br> Strong analytical and problem-solving ability</p> <h4>Nice to have</h4> <p>Experience in:<br> - B2B SaaS<br> - Agencies<br> - High-growth startups<br> Background in:<br> - Sales enablement<br> - Training programs<br> Experience scaling teams or processes</p> <h4>What a typical day looks like</h4> <p>Review pipeline and team performance metrics<br> Conduct coaching sessions and team check-ins<br> Analyze conversion data and identify gaps<br> Align with marketing on lead quality and messaging<br> Forecast revenue and update leadership<br> Support reps in closing deals or improving performance</p> <p>In short:<br> You ensure the team hits targets, improves consistently, and drives revenue growth.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Team quota attainment (monthly/quarterly)</li> <li>Revenue growth</li> <li>Pipeline conversion rates</li> <li>Sales cycle efficiency</li> <li>Forecast accuracy</li> <li>Team retention and performance improvement</li> </ul> <h4>Why this role stands out</h4> <p>Full ownership of sales team performance and revenue<br> Opportunity to build and scale systems<br> Direct impact on company growth<br> Remote flexibility with structured expectations<br> Clear growth path into senior leadership</p> <h4>Interview process</h4> <p>Initial screening<br> Recruiter interview<br> Final interview<br> Offer & onboarding</p> <h4>Apply now</h4> <p>If you’re someone who:<br> - Builds high-performing teams<br> - Understands sales beyond activity metrics<br> - Drives real revenue outcomes<br> This role is a strong fit.</p></p><p></p>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p><strong>Spa therapist</strong></p> <p>We are looking to employ a dedicated and experienced spa therapist to perform massages, beauty treatments, and wellness therapies, depending on guest's needs and preferences. The responsibilities include greeting and welcoming spa guests, informing guests of spa packages, promotions, and rates, and customizing treatments and therapies to suit guests' needs. You should also be able to recommend additional spa services and up-sell spa products.</p> <h4>What you will be doing:</h4> <ul> <li>Performing different types of massages, beauty treatments, and wellness therapies.</li> <li>Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.</li> <li>Communicating with guests during massages to adjust massage techniques as required.</li> <li>Ensuring all spa standards are followed.</li> <li>Promoting and selling customized spa programs to guests.</li> <li>Being familiar with all areas of the spa operation, including product knowledge and retail sales.</li> <li>Providing massage and body treatment services to guests using props and/or products.</li> <li>Assessing guest needs and inquiring about contraindications before beginning service.</li> <li>Keeping up to date with current techniques and modalities related to their field of work.</li> <li>Escorting guests to and from treatment rooms and arranging workstation and treatment room.</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Previous experience working as a spa therapist.</li> <li>Fast learner on new machines.</li> <li>Sound knowledge of anatomy, physiology, and different massage techniques.</li> <li>Effective communication skills.</li> <li>Exceptional customer service skills.</li> <li>Certificate in massage.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong></p> <p>When you become one of our Heartists, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners including travel, gourmet, wellness, and shopping.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $75 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p><h4>About the role</h4> <p>We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong><br> Handle 50–100 daily support tickets using platforms like:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <p>Respond via:</p> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <p>Aim for first-contact resolution (FCR)<br> Escalate complex issues to Tier 2 or technical teams</p> <p><strong>Ticket & SLA management</strong><br> Prioritize tickets based on urgency and SLA requirements<br> Track and manage open cases to ensure timely resolution<br> Document all interactions clearly in the system<br> Maintain organized and complete ticket records</p> <p><strong>Knowledge base & efficiency</strong><br> Update internal knowledge bases and FAQs<br> Create and improve:</p> <ul> <li>Response templates</li> <li>Macros</li> </ul> <p>Help reduce repetitive tickets through better documentation</p> <p><strong>Customer experience & feedback</strong><br> Communicate with empathy and professionalism<br> Capture customer feedback (CSAT, NPS)<br> Identify recurring issues and flag trends<br> Escalate negative experiences for quick resolution</p> <p><strong>Collaboration</strong><br> Work closely with:</p> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <p>Provide insights to improve customer experience and product quality</p> <p><strong>Compliance & quality</strong><br> Ensure compliance with:</p> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <p>Maintain confidentiality when handling customer data<br> Follow quality standards for all interactions</p> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong><br> 1–2+ years in:</p> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <p>Experience using at least one platform:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <p><strong>Skills</strong><br> Strong typing and multitasking ability<br> Excellent written and verbal English<br> Proficiency with:</p> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <p>Ability to manage multiple tickets and priorities simultaneously</p> <h4>Nice to have</h4> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>Belong, connect, grow, with KBR!</h4> <p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of teams’ philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p> <h4>Program summary</h4> <p>KBR's Readiness and Sustainment (R&S) division is the team behind the mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management.</p> <p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p> <h4>Job summary</h4> <p>KBR is seeking a project coordinator who is interested in supporting a broad range of activities across the Global Contingency Services Contract (GCSC) team. This role provides flexibility and variety, with responsibilities shaped by project needs and team priorities. With a focus on project coordination and document administration, this role also offers exposure to internal project management activities, support of management tasks, and opportunities to contribute across multiple workstreams. It is well suited to someone who enjoys organization, communication, and supporting project teams to deliver effectively.</p> <h4>Roles and responsibilities</h4> <ul> <li>Provide coordination and administrative support across a variety of projects within the GCSC team.</li> <li>Assist with project documentation, registers, filing structures and configuration management.</li> <li>Support project planning, scheduling, and tracking of actions, deliverables, and project milestones.</li> <li>Help prepare reports, meeting materials, status updates, and internal communications.</li> <li>Coordinate inputs from multiple stakeholders and maintain information flow across teams.</li> <li>Assist management with general administrative tasks, workflow organization, and internal project activities.</li> <li>Contribute to continuous improvement of project processes, templates, and documentation standards.</li> <li>Work collaboratively across engineering, design, and project delivery teams to support day-to-day project operations.</li> <li>Receive and submit statements of work (SOWs) to procurement.</li> <li>Manage delivery of technical evaluations from procurement to respective site subject matter experts (SME).</li> <li>Track project specific documents such as SOW, bid tab, quotes, and completed technical evaluations.</li> <li>Maintain daily project trackers efficiently and effectively.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>High school diploma or equivalent.</li> <li>4 years of related experience supporting public works or US government facility projects.</li> <li>Solid understanding of the organization's logistic functions and the activities involved in providing logistical support.</li> <li>Must be organized, detail oriented, and demonstrate strong time management skills to effectively coordinate and prioritize multiple projects with limited supervision in a fast-paced environment.</li> <li>Excellent written and verbal communication skills, as well as ability to adapt to changing work efforts and manage shifting priorities.</li> <li>Ability to develop and maintain professional relationships with peers, vendors and customers, contributing to a professional work environment by demonstrating integrity, teamwork and a positive attitude.</li> <li>Excellent MS Word and MS Excel skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience supporting Department of State (DoS) or Department of Defense (DoD) related programs, international programs, or field-based monitoring contracts.</li> <li>Bachelor's degree in related field preferred.</li> <li>Materials and sub-contracts processes experience is a plus.</li> <li>Experience in operations and supply chain.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<p>The Talent Management Officer is responsible for supporting BCFC's talent management agenda across recruitment, learning &amp; development, and employee engagement. Acting as a key enabler of day-to-day operational delivery, the role works closely with the Talent Management Assistant Manager to ensure talent programs and initiatives are effectively coordinated and executed in alignment with BCFC's workforce strategy and business objectives.</p><p>Essential Duties and Responsibilities</p><ol><li>Support the execution of recruitment activities including job posting, candidate screening coordination, interview scheduling, and onboarding logistics.</li><li>Coordinate internship and on-the-job training programs, acting as the main point of contact for interns, trainees, and academic institutions.</li><li>Attend career fairs and university events to represent the organization and promote the employer brand.</li><li>Act as the main point of contact for employees seeking information on Tamkeen-supported programs, facilitating clear communication, submitting applications and payment claims, and coordinating with relevant departments or third parties as required.</li><li>Submit and track invoices for training, recruitment, and staff wellbeing programs, ensuring accuracy and timely processing.</li><li>Ensure all employee documents are properly filed in both physical and virtual employee files.</li><li>Support the administration of BIBF training programs by communicating course registration updates and certificates to employees and ensuring training status is accurately recorded in the HR system.</li><li>Plan and coordinate employee engagement initiatives to foster a positive workplace culture and enhance employee morale and participation.</li><li>Maintain and ensure all employee job descriptions are updated, approved, and signed.</li><li>Assist in researching industry best practices to support improvements in talent acquisition and talent management strategies.</li><li>Support the administration and maintenance of e-learning platforms, ensuring content is accessible and employee participation is tracked.</li><li>Assist in the coordination of upskilling and reskilling programs by liaising with training providers and managing scheduling and documentation.</li><li>Assist in administering the annual employee satisfaction survey, handling communications, data collection, and compiling results for review.</li><li>Support HR analytics activities by collecting and organizing data on engagement, retention, and performance for reporting purposes.</li><li>Prepare monthly HR reports on headcount and employee movements, including new joiners, resignations, transfers, and turnover rates, ensuring accurate and up-to-date records.</li><li>Assist in the coordination and administration of employee recognition programs, ensuring timely and consistent delivery.</li><li>Organize and coordinate social events and team-building activities to support a positive workplace culture.</li><li>Identify and escalate opportunities to improve HR systems and processes, supporting IT coordination and participating in testing and implementation as needed.</li><li>Carry out any additional tasks assigned by the manager, contributing to team operations and business objectives.</li><li>Handle additional tasks and projects assigned by the Assistant Manager, contributing actively to team operations and business objectives.</li><li>Adhere to and promote the company's Employee Code of Conduct, maintaining high standards of integrity and professionalism in all work activities.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Education</p><p>A minimum of a Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>Experience</p><p>Entry level</p><p>Certificates and Licenses</p><p>Competencies:</p><p>Core Competencies</p><ul><li>Strong verbal and written communication skills to clearly convey complex information to both internal and external stakeholders.</li><li>Works proactively with colleagues, sharing knowledge, resources, and support to achieve team and organizational objectives.</li><li>Adapt to change, embrace challenges, stay resilient under pressure, and maintain a positive attitude to achieve goals</li><li>Strong analytical and critical thinking abilities to resolve issues efficiently and effectively in complex, high-pressure situations.</li><li>Able to uphold ethical standards, make transparent decisions, follow legal requirements, and treat others with fairness and respect.</li></ul><p>Technical/Role-Specific Competencies</p><ul><li>Working knowledge of recruitment coordination, candidate screening processes, and employer branding activities including career fair and university engagement.</li><li>Ability to coordinate training programs, maintain LMS platforms, track employee participation, and support training administration and logistics.</li><li>Familiarity with HR data collection and basic reporting, including compiling and organizing people metrics such as engagement, retention, and performance data.</li><li>Understanding of employee engagement practices, survey administration, and recognition program coordination.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel.&nbsp;</p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment.&nbsp;</p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast.&nbsp;</p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand.&nbsp;&nbsp;</p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan.&nbsp;&nbsp;<br></p><br><p><strong>KEY RESPONSIBILITIES</strong>&nbsp;</p><br><p><strong>Leadership:&nbsp;</strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE.&nbsp;</p><br></li></ul><p><strong>Strategy &amp; planning:&nbsp;</strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval.&nbsp;</p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador.&nbsp;&nbsp;</p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP.&nbsp;</p><br></li><li><p>Delivery of commercial plan and achieving sales targets.&nbsp;</p><br></li><li><p>Continuous evolve RevPAR and RGI.&nbsp;</p><br></li><li><p>Achieving target quality scores (Medallia &amp; Quality Audit).&nbsp;</p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc.&nbsp;</p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments.&nbsp;</p><br></li><li><p>Achieving and evolving the Wyndham Green certification.&nbsp;&nbsp;</p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality.&nbsp;<br></p><br></li></ul><p><strong>Quality&nbsp;</strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance.&nbsp;</p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance.&nbsp;<br></p><br></li></ul><p><strong>Human Resources&nbsp;</strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital.&nbsp;</p><br></li></ul><ul><li><p>The GM will role model the service culture values.&nbsp;</p><br></li></ul><p><strong>Hotel Opening&nbsp;</strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path&nbsp;&nbsp;</p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners.&nbsp;&nbsp;&nbsp;</p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The operational leader responsible for delivering exceptional food and beverage experiences across the club.<br> The Food &amp; Beverage Operations Director oversees the day-to-day performance of all F&amp;B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture.<br> The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc).<br> Responsibilities 1.<br> Food &amp; beverage operations Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery Maintain consistently high standards of service, presentation, cleanliness, and guest experience Develop, implement, and continuously improve operational procedures and service standards Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations Actively manage service during peak trading periods and high-profile club events 2.<br> Events &amp; banquet operations Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations Collaborate with the Events team to ensure successful planning and flawless execution Ensure appropriate staffing, equipment, and operational readiness for large-scale events Maintain exceptional service standards across both day-to-day operations and special events 3.<br> Team leadership &amp; people management Lead, coach, and develop supervisors and operational teams across multiple outlets Build a strong service culture focused on hospitality, accountability, and continuous improvement Manage workforce planning, scheduling, and staffing levels in line with operational demand Conduct regular performance reviews, coaching sessions, and training initiatives Foster collaboration between front-of-house and back-of-house teams 4.<br> Financial &amp; operational performance Manage departmental budgets while controlling labour, food, and beverage costs Monitor operational performance through KPIs and management reporting Identify opportunities to improve efficiency, increase revenue, and reduce waste Ensure inventory, purchasing, and stock control processes are effectively managed Support forecasting and business planning alongside senior management 5.<br> Member &amp; guest experience Champion a service-first culture that delivers exceptional member and guest satisfaction Respond proactively to feedback and resolve service issues in a timely and professional manner Continuously identify opportunities to elevate the club's hospitality offering Build strong relationships with members and regular guests to enhance loyalty and engagement 6.<br> Compliance &amp; quality assurance Ensure full compliance with food safety, hygiene, and health &amp; safety regulations Maintain HACCP standards and ensure all operational procedures are consistently followed Conduct regular operational audits across all outlets Ensure compliance with company policies, licensing requirements, and brand standards Candidate profile Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline 5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments Minimum 3 years in a leadership role managing multiple outlets and large operational teams Demonstrated experience overseeing banquet, conference, or large-scale event operations Strong commercial acumen with experience managing budgets, labour costs, and food &amp; beverage profitability Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous HACCP or Food Safety certification is desirable Operational leadership and execution Guest-centric mindset with a passion for service excellence Commercial and financial acumen Team leadership, coaching, and people development Planning, organisation, and resource management Event and banquet operations management Problem-solving and sound decision-making under pressure Strong communication and stakeholder management Attention to detail and commitment to quality Adaptability and ability to thrive in a fast-paced hospitality environment</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction &amp; Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket &amp; SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base &amp; Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience &amp; Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance &amp; Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email &amp; chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer &amp; Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>

Role Description The HR Executive / HR Coordinator / HR Officer is responsible for supporting and coordinating a broad range of human resources activities, employee services, HR administration, and people-related processes. The role helps ensure that HR operations are organized, efficient, compliant with internal policies, and responsive to employee and business needs. Key responsibilities include maintaining accurate employee records, preparing HR documentation, updating personnel information, coordinating employee lifecycle activities, and supporting day-to-day HR administration. The role may involve processing onboarding and offboarding documentation, maintaining attendance and leave records, preparing employment-related documents, and ensuring HR information is kept organized and up to date. The position supports recruitment and talent acquisition activities by coordinating job postings, scheduling interviews, communicating with candidates, preparing recruitment documentation, and assisting hiring teams throughout the recruitment process. The HR Executive may also support onboarding activities and ensure that new employees receive relevant information, documentation, and resources. The role involves responding to routine employee inquiries regarding HR policies, benefits, leave, payroll-related matters, company procedures, and other workplace topics. Where necessary, more complex matters should be escalated to the appropriate HR manager or specialist while maintaining professionalism and confidentiality. The HR Executive / HR Coordinator / HR Officer may also support performance management, employee engagement, training coordination, HR events, internal communications, and employee development initiatives. Responsibilities can include organizing training sessions, maintaining participation records, preparing HR reports, and assisting with employee engagement activities. HR data management is an important part of the role. The position may involve maintaining HR databases, HRIS platforms, spreadsheets, personnel files, and reporting systems. The successful candidate should ensure that information is accurate, properly documented, securely handled, and accessible only to authorized individuals. The role requires close collaboration with management, employees, payroll, finance, recruitment teams, department leaders, and external service providers where appropriate. The HR professional should help ensure that HR processes are completed accurately and efficiently while supporting a positive employee experience. The successful candidate should demonstrate strong organization, communication, attention to detail, discretion, and interpersonal skills. The ability to handle confidential information responsibly, manage multiple priorities, and provide professional support to employees and management is essential. Qualifications Strong understanding of human resources administration, employee lifecycle processes, recruitment coordination, and workplace procedures. Ability to maintain accurate employee records, personnel files, HR databases, HRIS systems, and related documentation. Good knowledge of recruitment coordination, interview scheduling, candidate communication, onboarding, and offboarding processes. Strong understanding of HR policies, procedures, employee documentation, leave management, attendance tracking, and general HR administration. Excellent written and verbal communication skills with a professional and approachable communication style. Strong interpersonal skills with the ability to communicate effectively with employees, managers, candidates, and external stakeholders. Strong organizational and time-management skills with the ability to manage multiple HR tasks, requests, and deadlines. High level of attention to detail when preparing documents, updating records, processing information, and preparing reports. Ability to handle confidential employee and company information with discretion and professionalism. Familiarity with HRIS platforms, applicant tracking systems, Microsoft Excel, Google Sheets, Microsoft Word, and other HR or office software. Ability to prepare HR reports, spreadsheets, employee communications, administrative documents, and routine HR correspondence. Strong problem-solving skills and good judgment when responding to routine employee inquiries or HR administrative matters. Ability to follow company policies, HR procedures, internal controls, and applicable employment requirements. Ability to coordinate effectively with recruitment, payroll, finance, management, and other departments. Strong customer-service mindset with the ability to provide timely and helpful support to employees. Ability to manage sensitive conversations professionally and escalate complex issues when appropriate. Proactive, dependable, organized, and adaptable approach to HR responsibilities. Bachelor’s degree or equivalent qualification in Human Resources, Business Administration, Management, Psychology, or a related discipline is preferred.

<p><h4>The after sales support - policy administrator</h4> <p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p> <h4>What you do</h4> <ul> <li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li> <li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li> <li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li> <li>Issues periodic or daily report on performance.</li> <li>Meets further complex requirements, such as new enhancements.</li> <li>Keeps accurate records on the various activities for internal and external review.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>What you bring</h4> <ul> <li>Bachelors degree (medical background is a plus).</li> <li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement</strong><br> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits / What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing &amp; Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing &amp; Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The Officer Integrated Services plays a crucial role in enhancing the client journey by co-owning and supporting the delivery of seamless transacting and servicing experiences for Wealth and Retail Banking clients. This role demands a commitment to delivering operational excellence by aligning with client journey objectives, identifying opportunities to create competitive advantages, and managing change efficiently within the transacting and servicing domain. The officer works collaboratively with the Manager, Non-Financials, and cross-functional teams from Group and Country units to resolve trade-offs between competing priorities, ensuring operational continuity and client satisfaction. This position is based in Manama, Bahrain, offering a full-time office-based work style, specifically designed for Bahraini nationals.</p><br><br><p>The role requires an individual with strong analytical skills, effective stakeholder communication abilities, and a proactive approach to risk management. It offers a unique opportunity to participate in the digitisation and transformation initiatives aimed at creating best-in-class operational processes that align with regulatory standards while meeting clients' evolving needs. The successful candidate will demonstrate dedication to upholding operational policies and advocating for fair and timely client outcomes, strengthening the bank’s reputation and service commitment across diverse banking segments including Retail, Wealth, Commercial, and Corporate banking.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Strategy and Operational Excellence</strong><br>The officer is responsible for executing transactions strictly in line with established procedures and service level agreements, ensuring compliance and accuracy at every step. Taking a pivotal role in supporting digital transformation strategies, the officer will contribute to reshaping processes for enhanced operational efficiency and improved client satisfaction.</p><br><br> <p><strong>Business Knowledge and Cross-Segment Awareness</strong><br>Demonstrating a solid understanding of account services guidelines and policies, the role requires awareness of the banking business encompassing Wealth and Retail Banking, Commercial Banking, and Corporate and Institutional segments, ensuring consistent quality delivery across all relevant product lines.</p><br><br> <p><strong>Process Management and Client Interaction</strong><br>Key responsibilities include managing critical operational functions such as backing up statement and advice printing and dispatch processes, overseeing vendor invoice accruals, and processing payment activities as per defined standards. The officer will handle cheque book issuance, liaising with vendors for timely personalization, and oversee debit and credit card distribution and renewal services. Timely escalation of exceptions and monitoring of end-of-day process reports ensure continued operational reliability.</p><br><br> <p>The role also encompasses customer complaint handling across multiple channels, including digital platforms like CEMS, resolving queries related to account opening, Internet Banking, ATM services, and statements, thus maintaining high levels of customer service and operational response.</p><br><br> <br><p>Our organisation values a collaborative environment where each team member contributes to shared success. As part of the Integrated Services team, you will play a vital role in supporting seamless banking operations, adapting to evolving business needs, and engaging directly with internal teams and external partners to foster an efficient service culture.</p><br><br> <br><p>In this role, being resilient and adaptable is key. You will be expected to embrace continuous learning, applying feedback constructively to improve processes and client outcomes. Effective prioritisation and clear communication with stakeholders across different functions will be essential in managing competing demands and delivering sustainable improvements.</p><br><br> <br><p>The Officer Integrated Services is expected to maintain a proactive approach to risk and compliance, ensuring all processes comply with regulatory requirements and internal controls. This diligence drives client trust and supports the bank's commitment to ethical banking practices.</p><br><br> <br><p>Demonstrating integrity and a customer-first mindset, the role demands attention to detail and a solution-oriented approach to everyday challenges. The successful candidate will work collaboratively across teams, actively contributing to a culture that prizes innovation, accountability, and operational excellence.</p><br><br> <br><p>This opportunity offers exposure to diverse banking products and operational frameworks within a dynamic, international banking environment. The officer’s role in bridging client needs with operational capabilities will be critical in supporting the bank’s mission to drive commerce and prosperity responsibly.</p><br><br><b>Skills and Experience</b> <br><br><ul><li><strong>Data Analytics &amp; Science:</strong> Utilize data-driven insights to support operational decisions and identify process improvements.</li><li><strong>Product Knowledge:</strong> Deep understanding of Wealth, Retail, Commercial, and Corporate banking products and services.</li><li><strong>Risk &amp; Compliance Management:</strong> Apply robust risk assessment practices to uphold regulatory and internal standards.</li><li><strong>Stakeholder Engagement:</strong> Build and maintain effective relationships with internal stakeholders and external partners to facilitate smooth operations.</li><li><strong>Process Optimisation and Cost Management:</strong> Identify opportunities to streamline workflows while managing operational costs effectively.</li><li><strong>Project Management:</strong> Support and contribute to change initiatives and transformation projects that enhance operational efficiency.</li><li><strong>Customer-Centric Approach:</strong> Exhibit strong commitment to resolving client issues and enhancing the overall client experience.</li></ul><br><b>Qualifications</b> <br><br><ul><li>Solid understanding of banking operations and the regulatory environment that governs financial institutions.</li><li>Comprehensive knowledge of Wealth and Retail Banking products and associated control measures to manage operational and compliance risks.</li><li>Awareness of current trends and regulatory requirements within banking to ensure ongoing compliance and risk mitigation.</li><li>Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.</li><li>Demonstrated ability to manage multiple tasks effectively within a fast-paced environment.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Bahrain </div> </div>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.</p> <p>That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies, and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements, and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend, and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required:</h4> <ul> <li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Knowledge of real estate fund structures and the fund administration industry</li> <li>Understanding of regulatory requirements of real estate funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Strong MS Office skills including Word, Excel, PowerPoint</li> <li>Excellent interpersonal and written communication skills</li> <li>Proactive team player with a positive attitude towards problem resolution and strong attention to detail</li> <li>Ability to work under pressure and meet tight deadlines</li> <li>Ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction, and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile, and global team</li> <li>The opportunity to innovate, bring discipline, and really make a difference</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications, and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.</p></p><p></p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required:</h4> <ul> <li>Has relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Has knowledge of real estate fund structures and the fund administration industry</li> <li>Understands regulatory requirements of real estate funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Has professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Has strong MS Office skills including Word, Excel, PowerPoint</li> <li>Possess excellent interpersonal and written communications skills</li> <li>Be a proactive team player with a positive attitude towards problem resolution with strong attention to detail</li> <li>Has ability to work under pressure and meet tight deadlines</li> <li>Has ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile and global team</li> <li>The opportunity to innovate, bring discipline and really make a difference</li> </ul> <h4>Additional information:</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<p><h4>Job overview</h4> <p>The automation process lead owns the strategic automation agenda within health operations, driving scalable process transformation, governance control, and measurable value creation through digital enablement and AI integration.</p> <h4>What you do</h4> <ul> <li>Automation rate (STP %)</li> <li>Manual touch reduction</li> <li>Turnaround time (TAT) improvement</li> <li>Cost per transaction optimization</li> <li>Compliance & quality adherence</li> <li>Lead end to end automation strategy across health operations</li> <li>Drive process optimization, efficiency, and compliance</li> <li>Enhance automation rate, reduce manual touchpoints, and improve KPIs</li> <li>Act as the bridge between operations, IT, and digital teams</li> <li>Provide clear feedback on queries from operation</li> <li>Provide clients an understanding of any declined medical claims</li> <li>Coordinate workflow and meet deadlines</li> <li>Decision making responsibility</li> <li>Provide gap analysis and mapping qualification</li> <li>Assist new juniors with training and provide feedback</li> <li>Maintain updated guidelines for the workflow</li> <li>Define automation roadmap aligned with business KPIs</li> <li>Identify high impact automation opportunities across claims & approvals</li> <li>Establish automation governance and control framework</li> <li>Ensure regulatory compliance (DHA, DOH, CBUAE where applicable)</li> <li>Lead process re-engineering prior to automation deployment</li> <li>Collaborate with IT on rules engine & AI-based adjudication</li> <li>Oversee UAT, validation, and accuracy monitoring</li> <li>Drive continuous improvement initiatives</li> </ul> <p><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>What you bring</h4> <ul> <li>5-8+ years in health insurance / TPA operations</li> <li>Experience with automation tools, RPA, rules engines</li> <li>Strong analytical & dashboarding capabilities (Excel / Power BI)</li> <li>Coding certificate</li> <li>Fluency in Power BI, Altrex with experience in building dashboards</li> <li>5+ years medical practical experience (reputable insurance provider, broker or a TPA experience a plus)</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li> <li>Advanced communication skills</li> </ul> <h4>How we hire</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Job description</h4> <p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p> <h4>Key responsibilities / what you do:</h4> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customers’ interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversation and actions taken.</li> <li>Correspond with Care Center Management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Key requirements / what you bring:</h4> <ul> <li>Bachelor’s degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>