Automation Jobs
130 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Summary</p><p>The Oracle Fusion Developer / Engineer will be responsible for developing, integrating, enhancing, and</p><p>maintaining Oracle Fusion Cloud applications to support company operations. The role requires hands-on</p><p>technical experience in Oracle Fusion Cloud, integrations, reporting, troubleshooting, and system</p><p>improvements, working closely with business departments to deliver effective ERP solutions.</p><p><br></p><p>Key Responsibilities</p><p><b>Oracle Fusion Development & Enhancement</b></p><ul><li>Develop, customize, and enhance Oracle Fusion Cloud applications based on business requirements.</li><li>Support Oracle Fusion modules, including HCM, Financials, Procurement, SCM, Inventory, and Projects.</li><li>Troubleshoot technical issues and support quarterly updates, testing, and system improvements.</li></ul><p><b>System Integration & Technical Support</b></p><ul><li>Develop and maintain integrations using Oracle Integration Cloud (OIC), REST APIs, SOAP Web Services, and other integration tools.</li><li>Monitor integrations and resolve interface errors.</li><li>Support data migration, data uploads, and system configurations.</li><li>Coordinate with Oracle Support and external consultants as required.</li></ul><p><b>Reporting & Data Management</b></p><ul><li>Develop and maintain reports and dashboards using BI Publisher (BIP) and OTBI.</li><li>Write SQL queries for data extraction, validation, and reporting.</li><li>Ensure ERP data accuracy and integrity.</li></ul><p><b>Testing & System Maintenance</b></p><ul><li>Conduct technical testing, debugging, and troubleshooting.</li><li>Participate in User Acceptance Testing (UAT) and support new module implementations.</li><li>Maintain technical documentation for developments, integrations, and system changes.</li><li>Ensure system performance, security, and reliability.</li></ul><p><b>Business & IT Coordination</b></p><ul><li>Collaborate with HR, Finance, Procurement, Supply Chain, and other departments to understand business requirements.</li><li>Translate business needs into technical solutions.</li><li>Provide technical support to internal users and recommend system enhancements and automation opportunities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related field.</li><li>Oracle Fusion Cloud or Oracle Integration Cloud (OIC) certifications are preferred.</li></ul><p>Experience</p><ul><li>3–5 years of relevant technical experience with hands-on Oracle Fusion Cloud applications.</li><li>Proven experience in Oracle Fusion development, integrations, enhancements, and reporting.</li><li>Experience with Oracle Fusion HCM, Financials, Procurement, or SCM modules.</li><li>Manufacturing or industrial industry experience is preferred.</li></ul><p>Technical Skills</p><ul><li>Oracle Fusion Cloud Applications and Oracle Integration Cloud (OIC).</li><li>REST APIs, SOAP Web Services, SQL, and PL/SQL.</li><li>Oracle BI Publisher (BIP) and OTBI reporting.</li><li>Fast Formula, FBDI, and HDL data loading.</li><li>Oracle Visual Builder Studio (VBS) is an advantage.</li><li>ERP integration, troubleshooting, technical documentation, and UAT.</li></ul><p>Key Competencies</p><ul><li>Strong technical, analytical, and problem-solving skills.</li><li>Attention to detail and effective communication.</li><li>Good time management and ability to work independently.</li><li>Teamwork and continuous improvement mindset.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Timely completion of development and enhancement requests.</li><li>Integration success rate and issue resolution time.</li><li>Accuracy and timely delivery of reports.</li><li>System performance and reliability.</li><li>Successful UAT and deployments.</li><li>Compliance with IT security and development standards.</li><li><br></li></ul><p>Preferred Candidate Profile</p><p>An experienced Oracle Fusion Developer/Engineer with strong hands-on expertise in Oracle Fusion Cloud applications, particularly OIC integrations, SQL/PLSQL, BI Publisher, OTBI, APIs, and ERP enhancements. The candidate should be capable of independently developing, maintaining, and troubleshooting Oracle Fusion solutions to meet business requirements.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.<br>Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High School diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p>We are currently looking for Exchange & Infrastructure Administrator for our Bahrain operations with the following skillsets & terms and conditions:</p><p><strong>Required Technical Skills & Qualifications</strong></p><p>Education & Certifications: Bachelor's degree in Information Technology, Computer Science, or equivalent field. Vendor-specific certifications (VMware VCP, Microsoft MCSE/Messaging) are highly advantageous.</p><p>Experience: 5+ years of hands-on experience managing Windows Server and Active Directory environments.</p><p>Networking & Mail Protocols: In-depth understanding of standard mail flow protocols (SMTP, IMAP, POP3), local load balancers, split-brain DNS setups, and SSL/TLS certificates.</p><p>Network Infrastructure: Strong functional literacy with layer 4-7 hardware load balancers, split-brain DNS zone configurations, firewalls, and complex mail-routing rules.</p><p>Virtualization Expertise: Deep operational literacy provisioning and managing multi-hypervisor nodes via VMware vSphere and Microsoft Hyper-V ecosystems.</p><p>Automation Proficiency: Strong proficiency writing advanced administrative PowerShell scripts for bulk mailbox operations, configuration audits, and log analysis.</p><p>Problem Solving: Proven track record troubleshooting Tier-3 mail delivery failures, tracking down transport delays, and handling database corruption recovery.</p><p>Hardware & Storage: Solid background managing enterprise storage frameworks (SAN/NAS/iSCSI).</p><p><strong>Key Responsibilities</strong></p><p>Exchange SE Installation & Upgrades: Lead the architectural planning, clean installation, and technical upgradation from previous Exchange legacy versions (2016/2019) to Exchange Server Subscription Edition (SE), ensuring zero data loss and minimal user disruption.</p><p>Exchange & Infrastructure Management: Install, update, and manage standalone and clustered on-premises Microsoft Exchange Servers (2016/2019) across physical and virtual systems.</p><p>High Availability & Database Care: Configure, monitor, and optimize multi-site Database Availability Groups (DAGs). Perform routine database defragmentation, stability audits, and proactively manage storage caps.</p><p>Virtualization Administration: Provision, scale, and maintain enterprise hypervisor environments using both VMware vSphere and Microsoft Hyper-V to support core messaging infrastructure.</p><p>Active Directory Alignment: Manage schema extensions, directory replication, permissions, group policies, and object compliance directly tied to the underlying Microsoft Exchange messaging infrastructure.</p><p>Server Patching Pipelines: Manually plan, validate, and deploy Cumulative Updates (CUs) and Security Updates (SUs) across all local Exchange and Windows Server hosting nodes.</p><p>Backup & Disaster Recovery: Implement regular bare-metal backup strategies and lead verification drills for instant disaster recovery and mail database restoration.</p><p>Terms and conditions</p><p>Joining time frame: (15 - 30 days)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, or equivalent field. Vendor-specific certifications (VMware VCP, Microsoft MCSE/Messaging) are highly advantageous.</li><li>5+ years of hands-on experience managing Windows Server and Active Directory environments.</li><li>In-depth understanding of standard mail flow protocols (SMTP, IMAP, POP3), local load balancers, split-brain DNS setups, and SSL/TLS certificates.</li><li>Strong functional literacy with layer 4-7 hardware load balancers, split-brain DNS zone configurations, firewalls, and complex mail-routing rules.</li><li>Deep operational literacy provisioning and managing multi-hypervisor nodes via VMware vSphere and Microsoft Hyper-V ecosystems.</li><li>Strong proficiency writing advanced administrative PowerShell scripts for bulk mailbox operations, configuration audits, and log analysis.</li><li>Proven track record troubleshooting Tier-3 mail delivery failures, tracking down transport delays, and handling database corruption recovery.</li><li>Solid background managing enterprise storage frameworks (SAN/NAS/iSCSI).</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.</p><br><br><p>KONE Middle East, Turkey & Africa (KMTA) is embarking upon an exciting growth phase through direct presence in 7 regions to complement our growth plans, we are looking for Maintenance Technicians with a <b>service mindset </b>to provide professional service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier.</p><br><br><p>You will work towards ensuring quality service, improving equipment safety and performance, and promoting regular and proactive on-site communication to the customer and the people using the equipment. As a maintenance technician, you will be performing regular maintenance checks and tasks, as well as attending callouts. </p><br><br><p><b><u>Responsibilities</u></b></p><br><br><p><b>Customer relationship management</b></p><br><ul><li>Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication (callout ETA, job performed, etc)</li><li>Responsible for accurate and real-time back reporting of work performed (at the equipment level)</li><li>Accountable for equipment safety and performance</li><li>Accountable for identifying site risks and communicating them to his supervisor</li><li>Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure</li><li>Accountable for identifying “unplanned” service repairs based on the equipment needs.</li></ul><br><p><b>Service operations</b></p><br><ul><li>Accountable for the end-users and the site safety</li><li>Responsible for safe working practices and operations according to maintenance and safety instructions.</li><li>Accountable for the execution of the service visits (planned maintenance, callouts, and service repairs), respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes</li><li>Accountable for raising sales to lead to his supervisor</li><li>Accountable for exact and timely back reporting of the work done according to the process</li><li>Responsible for submitting timesheets based on the execution</li><li>Responsible for keeping the service tooling, van, instruments, etc, safe, maintained, and in good condition</li><li>Responsible for regular updates of his supervisor on all relevant information</li></ul><br><p><b><u>Requirements</u></b></p><br><ul><li>ITI/Vocational Certificate course /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent</li><li>Good verbal and written English communication skills</li><li>Candidates with basic IT skills will be given a preference</li><li>Candidates with basic digital foundation skills will be the right candidate for this position</li><li>Having a valid driving license is an added advantage</li><li>Only candidates meeting the above requirements should apply for this position.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Bahrain </div>
</div>
<p><strong>Location- Bahrain / Oman </strong></p><p><strong>Experience- 12-15+ years </strong></p><p><strong>Role Type- Individual Contributor </strong></p><br><p><strong>Position Summary</strong></p><p>The Business Development Manager - Solutions & Professional Services Sales is responsible for accelerating profitable growth across the company's top 15 strategic customers. The role will identify, develop and close services-led opportunities across Cloud Migration, Security, Modernization, Data & AI, Business Process Management, and Multi-Cloud Managed Services.</p><p>This is a senior individual contributor role requiring strong consultative selling, executive customer engagement, commercial discipline and a proven ability to deliver Gross Profit objectives through Professional Services and recurring Managed Services engagements.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Account Development</strong></p><ul><li><p>Own and develop services growth plans for the assigned top 15 strategic customers.</p></li><li><p>Build trusted relationships with CIOs, CTOs, CISOs, data leaders, digital transformation leaders and business stakeholders.</p></li><li><p>Map customer priorities, workloads, decision makers, buying centres and competitive position.</p></li><li><p>Expand wallet share by developing new stakeholders, lines of business and use cases.</p></li></ul><br><p><strong>Professional Services & Solutions Sales</strong></p><ul><li><p>Drive consulting, assessment, migration, implementation, modernization and managed services opportunities.</p></li><li><p>Position solutions across Cloud Migration, Security, Modernization, Data & AI, Business Process Management and Multi-Cloud Managed Services.</p></li><li><p>Translate customer business priorities into outcome-led solution propositions and commercial business cases.</p></li><li><p>Collaborate with pre-sales, architects, delivery teams, OEM partners and account stakeholders to develop winning proposals.</p></li></ul><br><p><strong>Pipeline & Opportunity Management</strong></p><ul><li><p>Build and maintain a qualified services pipeline with a minimum target coverage of 4x.</p></li><li><p>Lead qualification, discovery, solution positioning, proposal development, negotiation and closure.</p></li><li><p>Improve professional services attachment to technology and cloud opportunities.</p></li><li><p>Maintain disciplined opportunity progression, next steps, risk management and closure plans.</p></li></ul><br><p><strong>Managed Services Growth</strong></p><ul><li><p>Convert project engagements into multi-year managed services and support contracts.</p></li><li><p>Develop recurring opportunities across cloud operations, security operations, monitoring, governance, FinOps, DataOps and AI operations.</p></li><li><p>Drive renewal, expansion and cross-sell opportunities within the strategic account base.</p></li></ul><br><p><strong>Commercial Governance & Forecasting</strong></p><ul><li><p>Own Gross Profit delivery and protect deal margin throughout the sales cycle.</p></li><li><p>Maintain accurate forecasts, Ppipeline hygiene and management reporting.</p></li><li><p>Work with finance, legal and delivery teams to ensure commercially viable proposals and contracts.</p></li><li><p>Provide regular updates on GP, revenue, pipeline, risks, account progress and business outlook.</p></li></ul><br><p><strong>Qualifications and Experience</strong></p><ul><li><p>Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration or a related discipline; an MBA is preferred.</p></li><li><p>Minimum 12-15 years of relevant experience in technology sales, solutions selling, consulting sales or Professional Services sales.</p></li><li><p>Proven success in strategic enterprise account development and GP-led sales delivery.</p></li><li><p>Demonstrated experience selling cloud, security, modernization, data, AI, BPM or managed services solutions.</p></li><li><p>Strong commercial, negotiation, proposal and stakeholder management capability.</p><br></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Consultative and value-based selling</p></li><li><p>Strategic account planning</p></li><li><p>Executive stakeholder engagement</p></li><li><p>Professional Services and Managed Services selling</p></li><li><p>Commercial negotiation and margin management</p></li><li><p>Pipeline management and forecasting</p></li><li><p>Cross-functional collaboration</p></li><li><p>Business-value articulation and presentation</p></li></ul><br><p><strong>Preferred Technology & Solution Exposure</strong></p><p>Microsoft Azure & AWS Cloud Platform; cloud migration and modernization; cybersecurity; data platforms, analytics and AI; application modernization; business process automation; managed cloud services; hybrid and multi-cloud operations.</p><br><p><strong>Success Profile</strong></p><p>The successful candidate will operate as a senior, self-directed individual contributor who combines strong customer relationships with disciplined commercial execution. Success will be demonstrated through sustainable Gross Profit growth, a healthy services pipeline, increased recurring revenue and deeper penetration of the company's most strategic accounts.</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p>Pre-Opening & Facility Setup Partner with cross-functional teams to design layouts, establish workflows, and define equipment/smallware requirements. Support equipment selection, installation, and commissioning to meet targeted production volumes. Determine capacity, batch sizes, staffing, initial schedules, and opening inventory par levels. Lead supplier trials, ingredient approvals, kitchen testing, food safety licensing, and mock runs before launch. Culinary Leadership & Product Development Oversee culinary standards across bakery, pastry, and hot-kitchen divisions. Scale and document master recipes, SOPs, portion sizes, allergens, and photos for brands like Costa and Pickl. Lead shelf-life testing, menu engineering, sensory evaluations, and trial runs for new cloud kitchen or B2B opportunities. Balance recipe creativity with scalability, cost efficiency, and operational simplicity. Production Planning & Daily Operations Convert store forecasts and demand into efficient daily, weekly, and monthly production schedules. Oversee workflow execution to optimize capacity, prevent bottlenecks, and eliminate unnecessary overtime. Maintain strict cut-off times, dispatch routines, and replenishment schedules with logistics teams. Build contingency procedures for equipment failure, peak demand spikes, or supply shortages. Food Safety, QA & Compliance Design and enforce HACCP-based controls, SOPs, and strict food safety compliance aligned with Bahrain regulations. Standardize receiving, storage, temperature tracking, date coding (FIFO/FEFO), batch tracing, and allergen management. Direct investigations into non-conformances, quality complaints, or safety incidents to implement preventative fixes. Ensure audit readiness for internal, brand, and municipal regulatory inspections. Cost Control, Yield & Profitability Manage full recipe costing to track precise raw material, portion, and packaging expenses. Monitor theoretical vs. actual yields and track waste categories to minimize trim loss, spoilage, and overproduction. Partner with Finance to manage food cost variances, labor budgets, and pricing structures for internal and B2B orders. Optimize productivity and product mix to support overall facility break-even and long-term margins. Procurement & Inventory Management Set strict ingredient/packaging specifications and evaluate suppliers to ensure quality and contingency options. Set par levels based on lead times, storage space, and product shelf life while monitoring slow-moving items. Coordinate with stores and logistics teams on cold-chain integrity, packing, and dispatch windows. Team Leadership & Talent Development Recruit, train, and mentor supervisors and production staff across all kitchen sections. Build shift rosters aligned with demand, track staff performance, and establish cross-training programs. Foster a strong culture of ownership, strict food safety, continuous learning, and workplace discipline. Systems, Documentation & Process Improvement Author a central-kitchen operating manual containing master recipes, work instructions, and cleaning schedules. Implement tracking systems for production outputs, actual yields, downtime, waste drivers, and labor efficiency. Drive process simplification and recommend practical technology or automation to increase throughput. Commercial Growth & Business Expansion Evaluate operational feasibility, costing, and capacity for B2B, HORECA, corporate catering, and private-label ventures. Conduct customer tastings and support product readiness for external revenue channels and cloud kitchens. Ensure new commercial revenue streams scale safely without impacting core internal brand standards. Stakeholder & Cross-Functional Management Collaborate with brand operations (Costa/Pickl), Finance, HR, Marketing, Procurement, and Maintenance teams. Provide clear operational reports, capacity assessments, risk analyses, and performance updates to the General Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Minimum of 10 years of experience as an Executive Chef. Bachelors degree or equivalent experience. Strong leadership and management skills. Excellent communication and organizational abilities. Knowledge of current industry trends and techniques. Ability to work in a fast-paced and high-pressure environment. Strong understanding of food and labor costs and the ability to manage them effectively.</p>
<p>JOB PURPOSE Support the implementation and continuous enhancement of cyber security controls across applications, cloud infrastructure, DevOps pipelines, and operational environments by monitoring security risks, enforcing secure development and infrastructure practices, responding to security incidents, and collaborating with cross-functional teams to strengthen the organization's overall cyber resilience and secure technology operations.</p><p>KEY RESPONSIBILITIES</p><ul><li>Design, implement, and maintain automated security checks (SAST, DAST, SCA) within the CI/CD pipeline to ensure vulnerabilities are detected and remediated early in the software development lifecycle, following the "shift-left" security approach</li><li>Partner closely with software developers to enforce secure coding standards based on frameworks such as OWASP Top 10, conduct security-focused code reviews, and provide real-time guidance on mitigating common application vulnerabilities.</li><li>Monitor and analyze security alerts across cloud environments (AWS, Azure, Oracle) using tools such as Microsoft Defender for Cloud, AWS Guard Duty and triage cloud security posture management (CSPM) findings by severity and exposure risk.</li><li>Work with the infrastructure and cloud platform engineering teams to scan and validate IaC templates (Terraform) for misconfigurations and policy violations before deployment, embedding security-as-code principles into infrastructure provisioning.</li><li>Enforce security controls for containerized workloads, including container image scanning, runtime protection, Kubernetes admission policies, and pod security standards, in collaboration with the cloud platform engineering team.</li><li>Implement and govern secrets management solutions (e.g., Azure Key Vault, AWS Secrets Manager) to prevent hardcoded credentials in repositories and ensure secure injection of secrets at runtime across development and operations environments</li><li>Monitor security systems (SIEM, XDR, IDS/IPS) to detect, triage, and respond to security incidents in a timely manner; perform in-depth log analysis, forensic investigation, and root cause analysis across both on-premises and cloud environments</li><li>Conduct threat modeling sessions with development and infrastructure teams for new applications, services, and architectural changes to proactively identify and mitigate security risks before they enter production.</li><li>Act as the security liaison across development, cloud platform engineering, and infrastructure teams; deliver security awareness training, conduct workshops on secure DevOps practices, and foster a culture of shared security responsibility.</li><li>Assess and secure APIs and microservices architectures by implementing API gateway security controls, authentication/authorization best practices (OAuth, JWT), rate limiting, and automated API security testing within the DevSecOps pipeline.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS</p><p>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or an equivalent major in the related field.</p><p>EXPERIENCE</p><p>0-2 years of experience in the related field.</p><p>JOB SPECIFIC SKILLS & ATTRIBUTES</p><ul><li>Threat Detection and Response using any of these tools (Microsoft Defender XDR, Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Defender for Endpoint).</li><li>Vulnerability Management using any of these tools (Nessus, Qualys, OpenVAS).</li><li>Privilege Access Management (PAM) using any of these tools (Wallix, CyberArk, Beyond Trust).</li><li>Security Automation and Orchestration using any of these tools (Python, Splunk Phantom, Cortex XSOAR, Azure Sentinel).</li><li>DevSecOps use any of these tools (SonarQube, GitHub Actions, AWS Code Pipeline).</li><li>Security Hardening and Compliance using any of these tools (CIS Benchmarks, SITG Benchmarks, Qualys Policy Compliance).</li><li>Cloud Security using any of these tools (AWS Security Hub, Azure Security Center, Microsoft Defender for Cloud)</li><li>Network Security using any of these tools (Palo Alto Networks, Fortinet, Cisco ASA, Snort, Suricata)</li><li>Endpoint Security using any of these tools (Microsoft Defender for Endpoint, CrowdStrike Falcon, Sentinel One).</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Bring more to life.</b></p><br><p>Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><br><p>At Masimo, one of <span><u>Danaher’s</u></span> 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. </p><br><p>You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.</p><br><p><span>Masimo is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including non-invasive measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is, Masimo innovations empower clinicians to transform patient care. When you join our team, you’ll be part of a culture that’s driven by passion, challenging the status quo, and making an impact in the lives of others.</span></p><br><p>Learn about the <span><u>Danaher Business Syste</u></span><span><u>m</u></span> which makes everything possible.</p><br><p>The <i><b>Key Account Manager</b></i> is responsible for<span>planning, execution, and direct overall Key Account (Whole House Conversion) Sales program, including development of account strategies, implementation of strategies, and coordination of resources necessary to optimize strategies.</span></p><br><p>This position reports to the <i>Country Manager, Oman</i> and is part of the <i>Sales team</i> located in <i>Manama, Bahrain </i>and will be an on-site role. </p><br><p><b>In this role, you will have the opportunity to:</b></p><br><ul><li>Engage in selling of accounts including qualification, demonstration, clinical evaluation and closure.</li><li>Work with appropriate sales staffs in selling and closing key account whole-house conversions.</li><li>Position Masimo SET as the new standard for pulse oximetry. Participate in programs to build and maintain end-user awareness (e.g., trade show, regional symposium, competitive analysis, advertising, etc.),</li><li>Provide marketing input to upper management including market trends and competitive activity.</li><li>Interface with senior level managers to maintain mutual understanding of product design needs, regulatory, and production requirements.</li></ul><p><b>The essential requirements of the job include</b><span><b>:</b></span></p><br><p>· Minimum five years experience in a key account sales role within an organization. Must be a mature thinking and acting professional with good common sense and judgment, and a broad business perspective with outstanding administrative skills.</p><br><p>· Very high bandwidth individual dedicated to Masimo and chosen career. Highly intelligent, perceptive individual who possesses excellent conceptual, analytical, problem-solving and organizational skills.</p><br><p>· Must be results oriented with a positive "can do" attitude and a sense of urgency to get things done.</p><br><p>· Experience working in both large structured and small entrepreneurial organizations. Must be sensitive to the constraints of a "start-up" operation and capable of working effectively in such an environment and possess the flexibility in reacting to new situations and adaptability for working in a new environment.</p><br><p>· Direct selling experience in competitive, strategy-intensive markets.</p><br><br><p><span><b>Travel, Motor Vehicle Record & Physical/Environment Requirements:</b></span></p><br><p><span><i>Ability to travel within assigned territory</i></span></p><br><p><span>Masimo</span>, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at <span><u>Danaher Benefits Info</u></span>.</p><br><p><span>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</span></p><br><p><span>For more information, visit </span><span>www.danaher.com</span><span>.</span></p><br> </div>
<p>Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following: Management: Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users. Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines. Is creating business cases for justification of investments and expenditures to support the approval process. Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director. Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel. Compliance of PCI DSS & GDPR Hardware: Ensures that the hotel works with Accor Hardware partners. Has a good relationship with Hardware Partners. Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components. Software: Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management s policy and requirements are running on the hotel s systems and computers. Has a good relationship to the Software suppliers. Supports the hotel in resolving Software issues by escalating of issues to Software suppliers. User: Ensures that no user in the hotel has access to programs other than those needed to perform the job. He/she is in charge of providing and maintaining a training program (in coordination with the Learning & Development department). This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel. Security / Datasafe: Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection. Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems. He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security. Servers Infrastructure Physical and Virtual Networks Data, Voice and Wi-Fi Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment Central profile solutions (CP) Central reservations systems (CRS) Revenue management systems (RMS) Various middleware / Interfaces Data warehouse, reporting, and Business Intelligence (BI) Interface Only Sales force automation (SFA) - Interface Customer relationship management (CRM) Point of Sales application Back office accounting software application Procurement and inventory management application IP TV Human resources management system Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...) Scope: Smooth running of all computer systems. Training of basic functions of user software. Regular information to IT management about the new computer trends for the future. Regular data safe /backup. Budgeting, Planning, and managing the approval process for IT Expenditures Compliance with IT Policies and Guidelines IT project management</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years experience in a similar role, preferably in an international hotel brand. Strategic thinker, results-driven, process-oriented, and attentive to details. Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals. Change instigator, positive influencer, strong communicator, and team collaborator. Strong listening skills and the ability to anticipate business needs. Able to build and develop relationships with the business partners, and intermediaries. Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels. Fluency in English. Adaptable, self-motivating individual with the ability to bring others along on the journey. Strong decision-making skills, calm under pressure, and able to prioritize workflows.</p>
<p>We are looking for an Executive Chef who will be responsible for overseeing all aspects of our culinary operations, including creating and executing menus, managing kitchen staff, and maintaining high-quality standards of food and service. The ideal candidate will have a strong background in culinery and exceptional leadership skills.</p><p><strong>Responsibilities</strong></p><p><strong>Pre-Opening & Facility Setup</strong></p><ul><li>Partner with cross-functional teams to design layouts, establish workflows, and define equipment/smallware requirements.</li><li>Support equipment selection, installation, and commissioning to meet targeted production volumes.</li><li>Determine capacity, batch sizes, staffing, initial schedules, and opening inventory par levels.</li><li>Lead supplier trials, ingredient approvals, kitchen testing, food safety licensing, and mock runs before launch.</li></ul><p><strong>Culinary Leadership & Product Development</strong></p><ul><li>Oversee culinary standards across bakery, pastry, and hot-kitchen divisions.</li><li>Scale and document master recipes, SOPs, portion sizes, allergens, and photos for brands like Costa and Pickl.</li><li>Lead shelf-life testing, menu engineering, sensory evaluations, and trial runs for new cloud kitchen or B2B opportunities.</li><li>Balance recipe creativity with scalability, cost efficiency, and operational simplicity.</li></ul><p><strong>Production Planning & Daily Operations</strong></p><ul><li>Convert store forecasts and demand into efficient daily, weekly, and monthly production schedules.</li><li>Oversee workflow execution to optimize capacity, prevent bottlenecks, and eliminate unnecessary overtime.</li><li>Maintain strict cut-off times, dispatch routines, and replenishment schedules with logistics teams.</li><li>Build contingency procedures for equipment failure, peak demand spikes, or supply shortages.</li></ul><p><strong>Food Safety, QA & Compliance</strong></p><ul><li>Design and enforce HACCP-based controls, SOPs, and strict food safety compliance aligned with Bahrain regulations.</li><li>Standardize receiving, storage, temperature tracking, date coding (FIFO/FEFO), batch tracing, and allergen management.</li><li>Direct investigations into non-conformances, quality complaints, or safety incidents to implement preventative fixes.</li><li>Ensure audit readiness for internal, brand, and municipal regulatory inspections.</li></ul><p><strong>Cost Control, Yield & Profitability</strong></p><ul><li>Manage full recipe costing to track precise raw material, portion, and packaging expenses.</li><li>Monitor theoretical vs. actual yields and track waste categories to minimize trim loss, spoilage, and overproduction.</li><li>Partner with Finance to manage food cost variances, labor budgets, and pricing structures for internal and B2B orders.</li><li>Optimize productivity and product mix to support overall facility break-even and long-term margins.</li></ul><p><strong>Procurement & Inventory Management</strong></p><ul><li>Set strict ingredient/packaging specifications and evaluate suppliers to ensure quality and contingency options.</li><li>Set par levels based on lead times, storage space, and product shelf life while monitoring slow-moving items.</li><li>Coordinate with stores and logistics teams on cold-chain integrity, packing, and dispatch windows.</li></ul><p><strong>Team Leadership & Talent Development</strong></p><ul><li>Recruit, train, and mentor supervisors and production staff across all kitchen sections.</li><li>Build shift rosters aligned with demand, track staff performance, and establish cross-training programs.</li><li>Foster a strong culture of ownership, strict food safety, continuous learning, and workplace discipline.</li></ul><p><strong>Systems, Documentation & Process Improvement</strong></p><ul><li>Author a central-kitchen operating manual containing master recipes, work instructions, and cleaning schedules.</li><li>Implement tracking systems for production outputs, actual yields, downtime, waste drivers, and labor efficiency.</li><li>Drive process simplification and recommend practical technology or automation to increase throughput.</li></ul><p><strong>Commercial Growth & Business Expansion</strong></p><ul><li>Evaluate operational feasibility, costing, and capacity for B2B, HORECA, corporate catering, and private-label ventures.</li><li>Conduct customer tastings and support product readiness for external revenue channels and cloud kitchens.</li><li>Ensure new commercial revenue streams scale safely without impacting core internal brand standards.</li></ul><p><strong>Stakeholder & Cross-Functional Management</strong></p><ul><li>Collaborate with brand operations (Costa/Pickl), Finance, HR, Marketing, Procurement, and Maintenance teams.</li><li>Provide clear operational reports, capacity assessments, risk analyses, and performance updates to the General Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 10 years of experience as an Executive Chef.</p><p>Bachelors degree or equivalent experience.</p><p>Strong leadership and management skills.</p><p>Excellent communication and organizational abilities.</p><p>Knowledge of current industry trends and techniques.</p><p>Ability to work in a fast-paced and high-pressure environment.</p><p>Strong understanding of food and labor costs and the ability to manage them effectively.</p>
<p><strong>What you will be doing:</strong> Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following:</p><p><strong>Management:</strong> Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users. Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines. Is creating business cases for justification of investments and expenditures to support the approval process. Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director. Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel. Compliance of PCI DSS & GDPR</p><p><strong>Hardware:</strong> Ensures that the hotel works with Accor Hardware partners. Has a good relationship with Hardware Partners. Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</p><p><strong>Software:</strong> Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management s policy and requirements are running on the hotel s systems and computers. Has a good relationship to the Software suppliers. Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</p><p><strong>User:</strong> Ensures that no user in the hotel has access to programs other than those needed to perform the job. He/she is in charge of providing and maintaining a training program (in coordination with the Learning & Development department). This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</p><p><strong>Security / Datasafe:</strong> Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection. Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems. He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</p><p>Servers Infrastructure<br>Physical and Virtual Networks<br>Data, Voice and Wi-Fi<br>Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment<br>Central profile solutions (CP)<br>Central reservations systems (CRS)<br>Revenue management systems (RMS)<br>Various middleware / Interfaces<br>Data warehouse, reporting, and Business Intelligence (BI) Interface Only<br>Sales force automation (SFA) - Interface<br>Customer relationship management (CRM)<br>Point of Sales application<br>Back office accounting software application<br>Procurement and inventory management application<br>IP TV<br>Human resources management system<br>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</p><p><strong>Scope:</strong> Smooth running of all computer systems. Training of basic functions of user software. Regular information to IT management about the new computer trends for the future. Regular data safe /backup. Budgeting, Planning, and managing the approval process for IT Expenditures Compliance with IT Policies and Guidelines IT project management</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years experience in a similar role, preferably in an international hotel brand. Strategic thinker, results-driven, process-oriented, and attentive to details. Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals. Change instigator, positive influencer, strong communicator, and team collaborator. Strong listening skills and the ability to anticipate business needs. Able to build and develop relationships with the business partners, and intermediaries. Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels. Fluency in English. Adaptable, self-motivating individual with the ability to bring others along on the journey. Strong decision-making skills, calm under pressure, and able to prioritize workflows.</p>
<p>ProLab Systems is a leading provider of comprehensive turnkey laboratory solutions, across the GCC, delivering integrated systems across sample preparation, analytical instrumentation, and lab automation for industries including mining, cement, metals, petrochemicals, refineries, building materials, and research.</p>
<p>We are seeking a highly technical, solution-driven Senior Technical Sales Engineer with 10-15 years experience on a similar field to support ProLab Systems future growth.</p>
<p>Role Focus This is a technical-first role ( 70%) requiring strong expertise in:</p>
<ul>
<li>Configure Analytical equipment s that ProLab Systems represents (view our website).</li>
<li>Able to configure sample preparation for different techniques</li>
<li>Able to lead a technical team</li>
<li>Laboratory equipment selection from the partners we represent & configuration</li>
</ul>
<p><b><br></b></p><p><b>Key Responsibilities</b></p>
<ul>
<li>Technical Solution Engineering and Development</li>
<li>Analyse client application requirements</li>
<li>Select and configure: Sample preparation systems (for cement, food, pharmaceuticals, polymer, refinery, mining etc.) Analytical instruments</li>
<li>Ensure full technical solutions to meet customer application needs and requirement</li>
<li>Techno-Commercial Proposals</li>
<li>Prepare visually appealing quality proposals including:</li>
<li>Strong technical proposal writing and commercial understanding</li>
<li>Technical specifications and deviations</li>
<li>System architecture and equipment selection</li>
<li>Costing and pricing</li>
<li>Support tenders, bid clarifications, and negotiations</li>
<li>Client Interface</li>
<li>Conduct technical presentations and site engagements</li>
<li>Build relationships with end users, consultants, and contractors</li>
</ul>
<p>Technical Expertise (Essential)</p>
<ul>
<li>Strong hands-on knowledge of: Laboratory systems for cement, food, pharmaceuticals, polymer, refinery, mining etc. Sample preparation and lab workflows</li>
<li>Ability to interpret: PFDs, P&IDs, and technical specifications</li>
<li>Experience in equipment selection according to customer application needs is mandatory</li>
</ul>
<p>Software Proficiency:</p>
<ul>
<li>Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio).</li>
</ul>
<p>Travel Requirements:</p>
<ul>
<li>Willingness to travel within the Middle East to meet with partners and clients.</li>
</ul>
<p>Work Ethic:</p>
<ul>
<li>Positive attitude, self-driven, capable of working independently, and meeting deadlines.</li>
</ul>
<p>Motivation:</p>
<ul>
<li>Highly responsible and motivated to succeed in a dynamic, fast-paced, and high-growth environment.</li>
</ul>
<p><br></p><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Bachelor s Degree in: Chemical / Mechatronics / Instrumentation Engineering</li>
<li>Fluent in English (mandatory)</li>
<li>Working knowledge of Arabic (preferred)</li>
<li>10+ years in technical sales / applications / lab systems</li>
<li>Proven track record in project-based or solution sales</li>
<li>Strong hands-on knowledge of: Laboratory systems for cement, food, pharmaceuticals, polymer, refinery, mining etc. Sample preparation and lab workflows</li>
<li>Ability to interpret: PFDs, P&IDs, and technical specifications</li>
<li>Experience in equipment selection according to customer application needs is mandatory</li>
<li>Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio).</li>
<li>Willingness to travel within the Middle East to meet with partners and clients.</li>
<li>Positive attitude, self-driven, capable of working independently, and meeting deadlines.</li>
<li>Highly responsible and motivated to succeed in a dynamic, fast-paced, and high-growth environment.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Overview</strong></p><br><br><p>The role is responsible for supporting, securing, and maintaining the Group's IT infrastructure, networks, cloud services, and cybersecurity applications. The position works with the IT Infrastructure & Technology Manager, internal teams, SOC/CISO functions, and service providers to ensure reliable operations, effective security controls, and timely resolution of infrastructure and security issues.</p><br><br><br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>Design, configure, and install various network devices like routers, switches, firewalls, and VPNs. Handle the physical and logical layout of the network, including both Local Area Networks (LANs) and Wide Area Networks (WANs).</p><br><br></li><li><p>Monitor system performance and troubleshoot issues to ensure optimal operation of infrastructure components meeting departmental service levels.</p><br><br></li><li><p>Perform regular maintenance, system upgrades, and patch management to ensure all network hardware and software are up-to-date and functioning properly. Conduct capacity planning to ensure the network can handle future growth.</p><br><br></li><li><p>Manage and maintain IP telephony and voice communication systems across departments.</p><br><br></li><li><p>Provide Tier 2 or 3 support for network and infrastructure-related issues, diagnosing and resolving problems related to connectivity, performance, and outages. Work with other IT teams and end-users to resolve issues.</p><br><br></li><li><p>Support the design, implementation, and management of IT infrastructure & Voice systems, including on-premises servers, Storages, networks and cloud services.</p><br><br></li><li><p>Provide technical support and guidance to team members and other departments/Projects.</p><br><br></li><li><p>Implement and maintain network security measures, including firewall rules, access controls, and security policies. Monitor for security threats, identify vulnerabilities, and respond to security incidents. Work with SOC and CISO team to close any security gaps identified as per the criticality measures.</p><br><br></li><li><p>Manage and configure firewalls, switches, and routers to maintain network security and efficiency.</p><br><br></li><li><p>Collaborate with vendors and cross-functional teams to identify and address infrastructure needs and challenges.</p><br><br></li><li><p>Assist in planning and executing infrastructure upgrades and migrations with minimal disruption to services.</p><br><br></li><li><p>Maintain documentation for infrastructure configurations, processes, and procedures.</p><br><br></li><li><p>Stay updated on industry trends and best practices to recommend improvements to infrastructure systems.</p><br><br></li><li><p>Monitor security alerts and infrastructure events in coordination with the SOC, investigate assigned alerts, and support containment, remediation, escalation, and closure based on criticality.</p><br><br></li><li><p>Coordinate vulnerability assessments, patching, secure configuration, access reviews, and remediation evidence to close identified security gaps.</p><br><br></li><li><p>Support identity, endpoint, email, network, and cloud security controls, including MFA, VPN access, privileged access, EDR/antivirus, logging, and infrastructure hardening.</p><br><br></li><li><p>Maintain security records, incident documentation, configuration baselines, and audit evidence required for compliance reviews and management reporting.</p><br><br></li><li><p>Manage and maintain the Group's cybersecurity applications and services, coordinate with security vendors and managed service providers, monitor service performance, support renewals and upgrades, and ensure timely resolution of security-related issues.</p><br><br></li></ul><ul><li><p>End-to-End Technical Support: Provide comprehensive Level 1, Level 2, and Level 3 support to users, ensuring the rapid and professional resolution of complex hardware and software issues.</p><br><br></li><li><p>Personal Device & Mobile Management: Serve as the primary support lead for all personal and mobile devices. Set up, configure, and troubleshoot iOS and Android smartphones, tablets, and personal computing devices.</p><br><br></li><li><p>Smart Ecosystems & AV Support: Install, configure, and troubleshoot Smart TVs, media streaming boxes (Apple TV, Android TV), and smart home/office automation systems.</p><br><br></li><li><p>CCTV & ELV Systems: Support, maintain, and troubleshoot Extra Low Voltage (ELV) infrastructure, including IP CCTV camera systems, access control, and related physical security tech.</p><br><br></li><li><p>Network & Wireless Infrastructure: Manage and troubleshoot network connectivity issues across LAN, WAN, and complex wireless (Wi-Fi) deployments. Handle L2/L3 network troubleshooting involving switches, routers, and access points.</p><br><br></li><li><p>Server Administration: Assist in the administration and maintenance of Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.</p><br><br></li><li><p>Documentation & Vendor Management: Maintain accurate IT inventory, document system configurations, and liaise with third-party vendors and service providers for specialized equipment repairs.</p><br><br></li></ul><br><p><strong>Qualifications</strong></p><br><br><ul><li><p>Bachelor's degree in Computer Science, Information Technology or a related field.</p><br><br></li><li><p>Minimum of 5 years of experience in supporting infrastructure, including switches, firewalls, and cloud infrastructure security.</p><br><br></li><li><p>Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networks, servers, storage, virtualization, firewalls, VPNs, and high-availability environments.</p><br><br></li><li><p>Experience with security monitoring, log review, alert triage, incident response support, vulnerability remediation, patch management, and infrastructure hardening.</p><br><br></li><li><p>Knowledge of security protocols and best practices.</p><br><br></li><li><p>Working knowledge of Active Directory, Microsoft 365, Azure, MFA, privileged access, endpoint protection, email security, secure remote access, and cloud security controls.</p><br><br></li><li><p>Experience with infrastructure monitoring, endpoint management, and service management tools such as ManageEngine, SolarWinds, Nagios, or equivalent platforms.</p><br><br></li><li><p>Ability to support security policies, risk remediation, audits, compliance reviews, and maintenance of accurate technical and security documentation.</p><br><br></li><li><p>Working knowledge of backup monitoring, restore testing, disaster recovery, and infrastructure resilience.</p><br><br></li><li><p>Basic PowerShell or Python knowledge, with strong analytical and Tier 2/3 troubleshooting skills.</p><br><br></li><li><p>Ability to coordinate with technology vendors, security solution providers, and managed service partners, manage support cases and escalations, review service deliverables, and ensure effective operational support.</p><br><br></li><li><p>Strong written and verbal communication skills with the ability to work effectively with users, vendors, auditors, SOC, CISO, and technical teams.</p><br><br></li><li><p>Experience with Avaya or other enterprise voice systems, SIP trunking, IP telephony, and call center environments is preferred.</p><br><br></li></ul><br>
<br><br> </div>
<p><br></p><p><strong>About the Role</strong><br>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</p><p><strong>Responsibilities</strong></p><ul><li>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</li><li>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</li><li>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</li><li>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</li><li>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</li><li>Develop business cases, ROI models, and value propositions for proposed solutions.</li><li>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</li><li>Build and maintain strong relationships with customers, partners, and technology vendors.</li><li>Support pricing, licensing, solution sizing, and commercial proposal preparation.</li><li>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</li><li>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</li><li>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</li><li>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</li><li>Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</li><li>Strong presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong commercial awareness and business acumen.</li><li>Excellent analytical, problem-solving, and project coordination skills.</li><li>Ability to manage multiple opportunities in a fast-paced environment.</li><li>Presales & Solution Consulting</li><li>Customer Experience (CX) Knowledge</li><li>AI & Automation Awareness</li><li>Proposal & Tender Management</li><li>Business Development</li><li>Executive Presentation Skills</li><li>Stakeholder Management</li><li>Commercial & Financial Awareness</li><li>Market & Competitive Analysis</li><li>Partner & Vendor Management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</li><li>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.</li><li>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</li><li>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</li><li>Experience in customer engagement and executive-level presentations</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</span></p><br></li><li><p><span>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</span></p><br></li><li><p><span>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</span></p><br></li><li><p><span>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</span></p><br></li><li><p><span>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</span></p><br></li><li><p><span>Develop business cases, ROI models, and value propositions for proposed solutions.</span></p><br></li><li><p><span>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</span></p><br></li><li><p><span>Build and maintain strong relationships with customers, partners, and technology vendors.</span></p><br></li><li><p><span>Support pricing, licensing, solution sizing, and commercial proposal preparation.</span></p><br></li><li><p><span>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</span></p><br></li><li><p><span>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</span></p><br></li><li><p><span>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</span></p><br></li><li><p><span>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</span></p><br></li><li><p><span>Perform any other related duties as assigned or needed.</span></p><br></li></ul> <br> <br><br> What we need from you <br> <ul><li><p><span>Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</span></p><br></li><li><p><span>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage</span><span>.</span></p><br></li><li><p><span>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</span></p><br></li><li><p><span>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</span></p><br></li><li><p><span>Experience in customer engagement and executive-level presentations</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <p>•Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</p><br><p>•Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</p><br><p>•Strong presentation, communication, negotiation, and stakeholder management skills.</p><br><p>•Strong commercial awareness and business acumen.</p><br><p>•Excellent analytical, problem-solving, and project coordination skills.</p><br><p>• Ability to manage multiple opportunities in a fast-paced environment.</p><br><p>•Presales & Solution Consulting</p><br><p>•Customer Experience (CX) Knowledge</p><br><p>•AI & Automation Awareness</p><br><p>•Proposal & Tender Management</p><br><p>•Business Development</p><br><p>•Executive Presentation Skills</p><br><p>•Stakeholder Management</p><br><p>•Commercial & Financial Awareness</p><br><p>•Market & Competitive Analysis</p><br><p>•Partner & Vendor Management</p><br> <br> <br> </div>
<br> <br> <p> <strong>Job Description</strong> </p> <p> <strong>What you will be doing:</strong> </p> <p>Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following: </p> <p> <strong>Management:</strong> </p> <ul> <li>Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.</li> <li>Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.</li> <li>Is creating business cases for justification of investments and expenditures to support the approval process.</li> <li>Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director.</li> <li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel.</li> <li>Compliance of PCI DSS & GDPR</li> </ul> <p> <strong>Hardware:</strong> </p> <ul> <li>Ensures that the hotel works with Accor Hardware partners.</li> <li>Has a good relationship with Hardware Partners.</li> <li>Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.</li> <li>Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li> </ul> <p> <strong>Software:</strong> </p> <ul> <li>Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.</li> <li>Ensures that only original and properly licensed application programs according to the IT management s policy and requirements are running on the hotel s systems and computers.</li> <li>Has a good relationship to the Software suppliers.</li> <li>Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</li> </ul> <p> <strong>User:</strong> </p> <ul> <li>Ensures that no user in the hotel has access to programs other than those needed to perform the job.</li> <li>He/she is in charge of providing and maintaining a training program (in coordination with the Learning & Development department).</li> <li>This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</li> </ul> <p> <strong>Security / Datasafe:</strong> </p> <ul> <li>Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.</li> <li>Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.</li> <li>He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</li> <li>Servers Infrastructure Physical and Virtual</li> <li>Networks Data, Voice and Wi-Fi</li> <li>Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment</li> <li>Central profile solutions (CP)</li> <li>Central reservations systems (CRS)</li> <li>Revenue management systems (RMS)</li> <li>Various middleware / Interfaces</li> <li>Data warehouse, reporting, and Business Intelligence (BI) Interface Only</li> <li>Sales force automation (SFA) - Interface</li> <li>Customer relationship management (CRM)</li> <li>Point of Sales application</li> <li>Back office accounting software application</li> <li>Procurement and inventory management application</li> <li>IP TV</li> <li>Human resources management system</li> <li>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</li> </ul> <p> <strong>Scope:</strong> </p> <ul> <li>Smooth running of all computer systems.</li> <li>Training of basic functions of user software.</li> <li>Regular information to IT management about the new computer trends for the future.</li> <li>Regular data safe /backup.</li> <li>Budgeting, Planning, and managing the approval process for IT Expenditures</li> <li>Compliance with IT Policies and Guidelines</li> <li>IT project management</li> </ul> <p> </p> <ul> </ul> <br> <div>Qualifications</div> <br> <p> <strong>Qualifications</strong> </p> <ul> <li>Minimum 5 years experience in a similar role, preferably in an international hotel brand.</li> <li>Strategic thinker, results-driven, process-oriented, and attentive to details. </li> <li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.</li> <li>Change instigator, positive influencer, strong communicator, and team collaborator.</li> <li>Strong listening skills and the ability to anticipate business needs.</li> <li>Able to build and develop relationships with the business partners, and intermediaries.</li> <li>Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.</li> <li>Fluency in English.</li> <li>Adaptable, self-motivating individual with the ability to bring others along on the journey.</li> <li>Strong decision-making skills, calm under pressure, and able to prioritize workflows. </li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul>
<p>Perform L1 and L2 roles and responsibilities by being the ICT Point of Contact. ICT Field Support shall attend Users incidents and service requests in which technical competence meets customer relations. ICT field support is a centralized knowledge competency for the various ICT systems that runs Bahrain International Airport in which the knowledge is transformed to actions by maintains systems and resolving issues as well as providing new services to BAC ICT customers/users by following the department's SOP, policies and procedures. ICT field support shall Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner.</p><p><strong>MAIN DUTIES</strong></p><ul><li>Receive incident reports and Service requests from Users via telephone, SAHAB or email</li><li>Perform incident classification, prioritization, and correlation with other reported incidents and matching against known errors</li><li>Record all required incident details on the incident management system</li><li>Link the incident record to the User ID and configurations</li><li>First level support to attempt to resolve the incident, use remote control if necessary for incident resolution</li><li>If the incident requires escalation to level 3 support, the helpdesk staff creates a work order on Service Desk and assigns it to the appropriate level 3 Support group.</li><li>Track the incident until closure and keep the User up to date with the incident status</li><li>Functional escalation in case the incident resolution times exceed the agreed service levels</li><li>Selective quality checks on closed incidents & service requests</li><li>Link the service request record to the User ID and configurations</li><li>Forward the service request to the proper IT support group, in accordance with the service request procedures</li><li>Track the service request until closure and keep the User up to date with the status</li><li>Functional escalation in case the service request completion times exceed the agreed service levels</li><li>Maintain and updates documentations relating to technical procedures, user guides and applications.</li><li>Preparation of new PCs/notebook computers for deployment, including the unpacking, installation of the operating system, installation of applications and clients and setting of user profiles, & PC BIOS parameters as per BAC policies.</li><li>Installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper desktop, power outlets, & network outlets in a timely manner.</li><li>Installation of additional applications as per user s requirements such as Airport Operating System applications, Acrobat reader, AUTOCAD etc.</li><li>Preparation and onsite installation of Networked printers that will serve BAC Business Applications users.</li><li>Preparation and onsite installation of Printers for users and airport Operation systems.</li><li>Inspecting and troubleshooting the Time attendance recording devices distributed across all sites.</li><li>Upgrade of operating systems and applications as per BAC Business requirements.</li><li>Recovery (If possible) of lost user s data caused by hardware or software.</li><li>Relocation of PCs & Peripherals as required by users.</li><li>Configuration and fine tuning of existing applications on PCs such as internet browsers and office automation application settings.</li><li>Attend on-site troubleshooting upon escalation</li><li>Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues</li><li>Provide advice, plan, and assist with major desktop OS rollouts.</li><li>Provide input and assistance into software licensing.</li><li>Track hardware and software model, version, serial numbers, licensing model,</li><li>Any other tasks are required as part pf L1 & L2 support</li><li>Performing initial level of diagnosis of incidents and resolving them when appropriate</li><li>Demonstrating a good understanding of the customer s business needs and applying them to the management of system events & incidents</li><li>Developing and maintaining an understanding of customer Service Level Agreements</li><li>Accept cases from the support queue and assign it to service desk L2 and third line support</li><li>IT Support relating to technical issues involving Microsoft s core business applications and operating systems</li><li>Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.</li><li>Implement and support disaster recovery solutions</li><li>Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security</li><li>Perform related duties as assigned by supervisor</li><li>Maintain compliance with all company policies and procedures</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a Diploma degree is required, while a BSc. in Computer Science or equivalent is preferred.</p><p>A minimum of 0-2 years of experience in a related field.</p><p><br></p><ul><li><br></li></ul>
<p>MAIN OBJECTIVES</p><p>The Digital Marketing Specialist will support Gulf Air’s email campaign operations and reporting as well as regular and ad hoc digital reporting. And develop cross-marketing and testing campaigns in addition to supporting email campaign setup.</p><p><br></p><p>He/she will contribute to the briefing process and support the delivery of campaigns to meet exacting deadlines by managing each step in the workflow. The job holder will need some basic coding ability in HTML.</p><p><br></p><p>Responsible for the execution and optimisation of the digital display campaigns, Search Engine Optimisation and Search Engine Marketing. Moreover, to improve conversion rates for digital marketing campaigns and Gulf Air’s website and subsites.</p><p><br></p><p>Responsible for daily iteration of digital marketing campaigns through all areas of the campaign's life cycle, with high focus on building the social media presence of the brand, using tags, promotions, user engagement and knowledge of algorithms.</p><p><br></p><p>MAIN DUTIES</p><p>Supports and proactively manage the development and execution of all digital marketing initiatives including social media, website, and automation programs. Moreover, help improve position of ecommerce platforms.</p><p><br></p><p>Develop a website traffic plan and create goals and benchmarks to meet.</p><p><br></p><p>Optimize website and social media channels for SEO as well as usability.</p><p><br></p><p>Execute and track Search Engine Optimisation and Search Engine Marketing campaigns.</p><p><br></p><p>Develop social media plans and owns the social media content calendar, and direct efficient use of paid search.</p><p><br></p><p>Prepare online newsletters and promotional emails and organize their distribution through various channels.</p><p><br></p><p>Provide creative ideas for content marketing and update website.</p><p><br></p><p>Collaborate with the team to improve user experience.</p><p><br></p><p>Track campaign ROI (Return on Investment) and provide insights for marketing based on data performance.</p><p><br></p><p>Manage social media channels, including publishing content and actively monitor its effectiveness and results.</p><p><br></p><p>Manage daily operations of social media channels, including theme, skin, or layout changes, when appropriate.</p><p><br></p><p>Monitor conversations and consumer comments, report opportunities and take appropriate action.</p><p><br></p><p>Ensuring all digital marketing campaigns are delivered on time and within budget</p><p><br></p><p>A/B Testing campaigns to trial new ideas for effectiveness</p><p><br></p><p>Working to strict deadlines and KPI’s as set by the Manager Digital Operations</p><p><br></p><p>Supporting the Marketing team in uploading content across our websites and portals.</p><p><br></p><p>Establish a variety of automated campaigns to support customer lifecycle marketing</p><p><br></p><p>Segment audiences and optimize campaigns to increase effectiveness</p><p><br></p><p>Identify additional digital channels to regularly communicate Gulf Air products and offerings to target audience</p><p><br></p><p>Leverage research and competitive intel to position Gulf Air as the airline of choice</p><p><br></p><p>Review website regularly: check links, enhance user experience, assure site is easy-to-navigate and runs at optimal performance</p><p><br></p><p>Check originality of site, ensuring content is not duplicated on other platforms</p><p><br></p><p>Serve as a brand ambassador to ensure all material consistently portrays the Gulf Air brand promise, identity and positioning</p><p><br></p><p>Follow campaign operations best practices as developed by the Digital Operations Manager.</p><p><br></p><p>EDUCATION</p><p>Bachelor’s in Web Media, Multi Media, Marketing or equivalent.</p><p><br></p><p>EXPERIENCE</p><p>Minimum 3-5 years of experience in digital marketing with good industry knowledge.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>JOB PURPOSE To lead the design, implementation, and continuous optimization of Gulf Air Group network and communication infrastructure including LAN, WLAN, WAN, VoIP, and inflight connectivity, airport Network & communication systems ensuring maximum performance, availability, and resilience across all data and voice services. The Senior Analyst serves as a subject matter expert, driving technical standards, overseeing complex projects, maintaining infrastructure documentation, and providing escalation support to ensure the organization's connectivity systems meet operational and business demands. KEY RESPONSIBILITIES Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction Select appropriate hardware, software, and protocols; develop and enforce network standards across enterprise infrastructure Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance Optimize network performance by monitoring traffic patterns, identifying bottlenecks, and implementing efficiency improvements Maintain vendor portal registration to track vulnerabilities, bugs, and EOL notices; upgrade equipment to latest stable firmware Develop and implement disaster recovery and backup strategies to minimize downtime and data loss Maintain accurate documentation of network configurations, changes, troubleshooting procedures, and performance reports Migrate Network & Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap Leverage AI and automation technologies to enhance monitoring, incident management, capacity planning, and predictive maintenance Manage infrastructure vendor contracts, maintenance agreements, and software licenses; ensure renewals are initiated well in advance to prevent lapses or service disruption Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations Manage and monitor connectivity services across all outstations including airport offices, check-in counters, and Gulf Air remote locations Review outstation Network & Communication services regularly; provide technical recommendations for upgrades, new procurements, and service improvements Supervise Airport connectivity for Departure Control and Reservation systems at Gulf Air Airports Manage and coordinate call collection services at outstations ensuring effective routing to the Gulf Air Bahrain Contact Center based on business needs. Manage, assign, and oversee outstation projects and tasks ensuring delivery on time and within budget Manage outstation WAN, ISP, and remote connectivity contracts; monitor vendor SLA performance and ensure renewals are completed on time without delays or service gaps Lead tender and RFP processes for outstation connectivity solutions including technical evaluation and procurement recommendations Interact with management, users, and vendors to determine requirements and deliver effective solutions Create required documentation including RFPs, business cases, tender evaluations, technical reports, project plans, and policies & procedures Manage and monitor inflight connectivity services across the aircraft fleet ensuring service availability, performance, and customer experience Plan, deploy, test, and optimize inflight connectivity and satellite solutions in coordination with vendors and internal teams Resolve inflight connectivity incidents promptly; coordinate with service providers to implement service enhancements Manage inflight connectivity contracts and service provider agreements; track SLA performance and ensure renewals and renegotiations are completed ahead of expiry without delays Lead technical evaluation and RFP processes for inflight connectivity platform upgrades or new service provider selections Stay current with emerging inflight connectivity technologies, industry trends, and best practices Plan, design, implement, and support IP Telephony infrastructure including Contact Center solutions Manage and support airport eLTE network, Distributed Antenna System (DAS), VHF and HF ensuring reliable, secure, and resilient communications Plan, deploy, test, and optimize eLTE, DAS, VHF, HF, and SITA/ARINC communication solutions Secure communication systems by establishing and enforcing policies and monitoring access for all required compliances Manage vendor contracts and maintenance agreements for all communication platforms; proactively track expiry dates and ensure renewals are executed on time to avoid operational gaps Lead procurement and tender activities for communication system upgrades including RFP preparation and technical assessment of vendor proposals Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management Manage the team call-out roster and ensure adequate operational coverage at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor s degree in Communication and Computer Engineering, or an equivalent major in the related field. IT certification ITIL, Cisco routing and switching and/or security (CCNA, CCNP and /or CCIE), F5 BIG-IP Administrator, Palo Alto, Huawei AWS certified solutions architect associate or any other IT specific certification is an advantage. EXPERIENCE Minimum 2 years of experience in IT. Experience of managing heterogeneous network on large systems. Experience of working in a team that delivers a high availability service.</p>
<div><br></div><div><br></div><p><strong>Manager Warehouse & Manual Handling</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Manager Warehouse & Manual Handling</strong> <strong>in Manama</strong><strong>, Bahrain</strong><strong>.</strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this </strong><strong>Manager Warehouse & Manual Handling </strong><strong>position </strong></p> <h2>Existing Warehouse Operations</h2> <ul> <li>Plan, manage, and monitor daily inbound, receiving, put-away, storage, replenishment, picking, packing, value-added services, staging, and outbound activities.</li> <li>Ensure operations are completed safely, accurately, and on time in line with customer contracts, SOPs, service-level agreements, and agreed cost targets.</li> <li>Allocate labor, equipment, storage space, and shift coverage according to workload, priorities, productivity standards, and capacity constraints.</li> <li>Maintain effective inventory control through cycle counts, stock reconciliation, location audits, traceability controls, and disciplined stock-adjustment processes.</li> <li>Investigate stock variances, damages, shortages, wrong picks, delays, and process failures, and implement corrective and preventive actions.</li> <li>Control warehouse operating costs, labor productivity, overtime, equipment utilization, consumables, maintenance, subcontractors, and revenue leakage.</li> <li>Monitor operational and customer KPIs, lead performance reviews, resolve escalations, and maintain accurate daily, weekly, and monthly reporting.</li> <li>Drive continuous improvement, standardization, waste reduction, service enhancement, and operational profitability.</li> <li>Lead supervisors, coordinators, inventory personnel, warehouse assistants, and outsourced labor, with clear objectives, coaching, performance management, training, and succession planning.</li> <li>Manage operational disruptions and maintain effective business-continuity arrangements.</li> </ul> <h2>Warehouse Design, Setup and Expansion</h2> <ul> <li>Lead the design, setup, implementation, commissioning, and launch of new warehouse operations.</li> <li>Lead warehouse expansion, relocation, redesign, and capacity-enhancement projects while protecting service continuity.</li> <li>Translate business and customer requirements into practical warehouse operating solutions and implementation plans.</li> <li>Develop capacity models covering storage positions, throughput, labor, equipment, docks, staging, utilities, and future growth.</li> <li>Design, validate, and optimize warehouse layouts, product flows, operational zones, storage locations, pedestrian routes, and vehicle movements.</li> <li>Define storage-media and racking requirements and lead specification, procurement, installation, inspection, and operational acceptance.</li> <li>Evaluate, select, deploy, and commission material-handling equipment based on safety, productivity, service, and lifecycle-cost requirements.</li> <li>Provide operational input into facility design, security, fire protection, utilities, maintenance access, and future expansion requirements.</li> </ul> <h2>Systems and Technology</h2> <ul> <li>Lead the operational workstream for WMS implementation and optimization, including requirements definition, configuration validation, master-data readiness, integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Ensure warehouse transactions, inventory records, interfaces, and reporting are accurate, timely, controlled, and auditable.</li> <li>Assess and deploy barcode, scanning, labeling, mobility, automation, and related warehouse technologies.</li> <li>Coordinate with IT, customers, vendors, and operations teams to resolve system issues and deliver enhancements without compromising service or inventory integrity.</li> </ul> <h2>Process Design and Governance</h2> <ul> <li>Develop, approve, implement, and maintain SOPs, work instructions, process maps, control plans, escalation procedures, and operational records for new and existing operations.</li> <li>Design inventory-control frameworks covering receiving, put-away, storage, replenishment, picking, dispatch, cycle counting, reconciliation, and stock adjustments.</li> <li>Establish KPI, reporting, review, escalation, and operational-governance frameworks aligned with contractual SLAs and business objectives.</li> <li>Develop and test business-continuity, emergency-response, disruption-management, and recovery plans.</li> <li>Use root-cause analysis and structured improvement methods to reduce errors, waste, damage, delays, risk, and cost.</li> </ul> <h2>Health, Safety, Security, Quality and Compliance</h2> <ul> <li>Provide visible safety leadership and ensure full compliance with DHL HSSEQ requirements, Bahrain laws, customer standards, site rules, and applicable regulatory approvals.</li> <li>Lead workplace inspections, risk assessments, toolbox talks, incident investigations, corrective actions, and operational safety reviews.</li> <li>Maintain safe systems of work for MHE, racking, loading areas, batteries, dangerous goods, temperature-controlled products, contractors, and other special operations where applicable.</li> <li>Ensure new and expanded operations meet fire and civil-defence requirements, relevant ISO and quality standards, security controls, insurance conditions, and customer compliance requirements before launch.</li> <li>Maintain audit readiness and lead internal, customer, regulatory, and certification audit actions.</li> <li>Develop and test emergency-response plans and ensure employees and contractors are trained for relevant scenarios.</li> </ul> <h2>Customer Solution Implementation</h2> <ul> <li>Lead end-to-end customer onboarding and implementation projects from operational solution validation and planning through go-live and stabilization.</li> <li>Partner with Sales, Solutions, Finance, IT, Procurement, HSE, and customers to validate operating models, resource assumptions, implementation costs, SLAs, controls, and operational feasibility.</li> <li>Develop implementation plans, milestones, budgets, risk registers, readiness criteria, governance routines, and stakeholder reporting.</li> <li>Manage customer transition, data and inventory migration, operational trials, issue resolution, and formal handover into business-as-usual operations.</li> <li>Act as the primary operational contact for assigned customers, review service performance, resolve concerns, and maintain clear action plans.</li> <li>Ensure activities outside agreed scope are identified, approved, documented, and communicated for billing.</li> </ul> <h2>Cross-Functional and Supplier Leadership</h2> <ul> <li>Coordinate cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, and other support functions.</li> <li>Coordinate customers, contractors, equipment providers, system vendors, suppliers, and regulatory stakeholders to deliver implementation and operational outcomes.</li> <li>Define clear ownership, milestones, dependencies, escalation routes, and acceptance criteria across all project workstreams.</li> <li>Maintain transparent project governance and escalate material scope, timeline, cost, capacity, safety, quality, or customer risks promptly.</li> </ul> <h2>Organization Build-Up and People Leadership</h2> <ul> <li>Design the organization structure, staffing model, shift pattern, workforce plan, resource forecast, and competency framework for new and expanded operations.</li> <li>Develop recruitment, mobilization, induction, systems training, operational certification, and succession plans.</li> <li>Set clear objectives, assign responsibilities, monitor performance, and provide regular coaching and feedback.</li> <li>Ensure employees and outsourced personnel are trained, competent, engaged, and compliant with company policies and site requirements.</li> <li>Promote teamwork, accountability, discipline, inclusion, and continuous development.</li> </ul> <h2>Go-Live and Operational Launch</h2> <ul> <li>Lead warehouse commissioning, readiness reviews, operational testing, pre-go-live simulations, defect closure, and formal operational acceptance.</li> <li>Own go-live planning, cutover execution, command-centre governance, performance monitoring, and rapid issue resolution.</li> <li>Lead post-launch stabilization until agreed service, safety, inventory, productivity, cost, and control standards are consistently achieved.</li> <li>Complete formal handover into business-as-usual operations while retaining long-term accountability for warehouse performance.</li> </ul> <h2>Financial and Commercial Control</h2> <ul> <li>Own the warehouse P&L and deliver the approved budget, including achievement of the agreed EBIT target.</li> <li>Manage warehouse operating budgets and implementation costs, including labor, overtime, equipment, consumables, maintenance, subcontractors, and project expenditure.</li> <li>Support annual budgets, forecasts, business cases, CAPEX submissions, and resource-planning processes.</li> <li>Monitor productivity, utilization, cost per activity, revenue leakage, billing accuracy, and operational profitability.</li> <li>Validate billable activities and ensure complete, accurate, and timely billing inputs.</li> <li>Deliver approved projects within agreed scope, budget, timeline, and benefit expectations.</li> </ul> <h1>Decision-Making Authority</h1> <ul> <li>Deploy available manpower, equipment, storage capacity, and operational resources to meet service and implementation requirements.</li> <li>Stop unsafe or non-compliant work and remove unsafe equipment, contractors, or processes from service.</li> <li>Approve operational methods, warehouse layouts, readiness recommendations, SOPs, testing outcomes, and go-live actions within delegated authority.</li> <li>Escalate material resource, capacity, scope, timeline, compliance, customer, system, or financial risks.</li> <li>Recommend recruitment, organization design, training, disciplinary action, expenditure, supplier selection, process changes, and capital investment in line with the company approval matrix.</li> <li>Recommend whether an operation is ready to launch and define required corrective actions before approval.</li> </ul> <h1>Core Competencies</h1> <ul> <li>Operational leadership and disciplined execution</li> <li>Warehouse design, setup, expansion, and implementation management</li> <li>Project planning, governance, risk management, and delivery control</li> <li>WMS implementation, process digitization, and operational technology</li> <li>Inventory control, capacity planning, and productivity management</li> <li>People leadership, organization design, and competency development</li> <li>Customer focus, solution implementation, and stakeholder management</li> <li>Cross-functional leadership, negotiation, and supplier management</li> <li>Safety, quality, security, regulatory, and compliance leadership</li> <li>Commercial awareness, budgeting, CAPEX, and cost control</li> <li>Analytical thinking, structured problem-solving, and continuous improvement</li> <li>Change leadership, decisiveness under pressure, integrity, and accountability</li> </ul> <h1>Key Performance Indicators</h1> <ul> <li>Safety incidents, near-miss reporting, risk treatment, and corrective-action closure</li> <li>Inventory accuracy, stock-adjustment value, traceability, and control compliance</li> <li>Inbound, outbound, order-accuracy, damage, claims, and customer SLA performance</li> <li>Labor productivity, overtime, warehouse capacity, and equipment utilization</li> <li>Customer satisfaction, complaint resolution, and implementation stakeholder feedback</li> <li>Audit, regulatory, HSSEQ, security, and quality performance</li> <li>Budget achievement, implementation-cost control, CAPEX discipline, billing accuracy, and profitability</li> <li>Employee readiness, training completion, attendance, engagement, and retention</li> <li>Delivery of new warehouse and expansion projects against approved scope, timeline, budget, and benefits</li> <li>WMS, system-integration, testing, user-acceptance, and cutover readiness</li> <li>Operational readiness, commissioning, go-live, and stabilization performance</li> <li>Timely closure of implementation risks, defects, dependencies, and action plans</li> <li>Delivery of continuous-improvement savings, automation benefits, and productivity initiatives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Bachelor’s degree in supply chain management, logistics, industrial engineering, operations management, business administration, or a related field.</li> <li>Typically 8–12 years of warehouse, contract-logistics, or supply-chain experience, including at least 3–5 years in a warehouse management role.</li> <li>Proven experience managing an established warehouse operation with accountability for safety, inventory, service, productivity, people, budgets, and customer performance.</li> <li>Demonstrated experience in the design, setup, implementation, commissioning, or launch of at least one new warehouse operation.</li> <li>Practical experience leading warehouse expansion, relocation, redesign, or major capacity-enhancement projects.</li> <li>Hands-on experience in warehouse layout planning, capacity modelling, racking or storage-media design, and MHE selection.</li> <li>Proven involvement in WMS implementation or major optimization projects, including requirements definition, systems integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Experience leading customer onboarding, operational transition, or contract-logistics implementation projects.</li> <li>Demonstrated ability to lead cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, suppliers, contractors, and customers.</li> <li>Strong project-management capability, including planning, budgeting, risk management, governance, stakeholder reporting, commissioning, and go-live management.</li> <li>Experience developing SOPs, process maps, inventory controls, KPI frameworks, business-continuity plans, and operational governance.</li> <li>Sound knowledge of warehouse HSSEQ, regulatory compliance, audit requirements, racking safety, fire and emergency controls, and relevant ISO or quality-management systems.</li> <li>Project-management, Lean, Six Sigma, supply-chain, HSE, or quality certification is an advantage.</li> <li>Strong written and spoken English; additional languages are an advantage.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>