Admin Assistant Jobs
802 Jobs Found
<p>The adjunct faculty member will be responsible for teaching a range of courses alongside contributing to curriculum development, student advising, and the overall academic mission of the department. This role also entails engagement in research and academic writing, as well as participation in faculty governance and administrative duties.</p><p>Duties and Responsibilities:</p><ol><li>Teach a range of courses.</li><li>Prepare course syllabus, plan lessons and assignments.</li><li>Assess students progress by grading assignments, papers, exams, and other work.</li><li>Advise students about which classes to take and how to achieve their goals.</li><li>Work with colleagues to develop or modify the curriculum for a degree or certificate program involving a series of courses.</li><li>Stay informed about changes and innovations in their field.</li><li>Invigilating examinations.</li><li>Attending faculty meetings</li><li>General administration works in relation to teaching and assessments quality assurance.</li><li>Writing research proposals, papers, and other publications.</li><li>Supervising projects/thesis for both undergraduate and postgraduate students.</li><li>Any other duties as reasonably required by management.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications, Skills and Competencies Required:</h2><p>Masters/ PhD degree in a related field, from a recognized institution.</p><p>Experience teaching programs at undergraduate and postgraduate levels.</p><p>Minimum of three years of experience in teaching and developing a higher education program or comparable experience in industry.</p><p>Strong communication and relationship building skills with peers, leadership, and external constituents.</p><p>Knowledge and experience of using LMS (preferable).</p><p>Demonstrate leadership aligned with AUBH core values of integrity, engagement, excellence, and desire to make a difference.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives. Prepare duty roster ensuring most efficient use of manpower resources. Key in guest arrival details from guest registration cards accurately and punctually. Post charges to individual or group folios acurately and punctually. Ensure that all group billing instructions are properly adhered to. Obtain credit card approvals for in-house guests prior to departure. Check and post PPV bills to guests folios. Conduct money changing transactions accurately and efficiently as per hotel policy. Close at the end of each shift and balance individual transactions and cash float. Prepare and handle guest billing procedures on check out. Assist in the key inventory and control procedures. Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up. Coach, counsel, discipline and develop all subordinate employees. Assist in the selection, training and evaluation of subordinate employees. Carry out administrative requirements as directed. General Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with al health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or reputation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically and within the parameters of local law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in guest relations, customer service, or hospitality management Proven supervisory or team leadership experience managing staff in a customer-facing environment Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams Strong conflict resolution and problem-solving abilities with composure under pressure Proficiency in hospitality management systems and software Organizational skills with ability to manage multiple priorities simultaneously Multilingual capabilities (English required) Cultural awareness and knowledge of hospitality industry standards and best practices</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None #LI-NS1</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Mövenpick Hotel Bahrain is seeking an experienced and motivated <strong>Housekeeping Senior Supervisor</strong> to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests.</p><br><ul><li>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.</li><li>Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office.</li><li>Coordinate room assignments, duty rosters, and staff scheduling.</li><li>Train, coach, and evaluate room attendants and housekeeping staff.</li><li>Ensure proper use of cleaning chemicals and equipment in line with safety standards.</li><li>Respond promptly to guest requests and follow up to ensure satisfaction.</li><li>Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed.</li><li>Enforce hygiene, health, and safety regulations in all housekeeping operations.</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p> <ol> <li>Prepare duty roster ensuring most efficient use of manpower resources.</li> </ol> <p> </p> <ol> <li>Key in guest arrival details from guest registration cards accurately and punctually.</li> </ol> <p> </p> <ol> <li>Post charges to individual or group folios acurately and punctually.</li> </ol> <p> </p> <ol> <li>Ensure that all group billing instructions are properly adhered to.</li> </ol> <p> </p> <ol> <li>Obtain credit card approvals for in-house guests prior to departure.</li> </ol> <p> </p> <ol> <li>Check and post PPV bills to guests folios.</li> </ol> <p> </p> <ol> <li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li> </ol> <p> </p> <ol> <li>Close at the end of each shift and balance individual transactions and cash float.</li> </ol> <p> </p> <ol> <li>Prepare and handle guest billing procedures on check out.</li> </ol> <p> </p> <ol> <li>Assist in the key inventory and control procedures.</li> </ol> <p> </p> <ol> <li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li> </ol> <p> </p> <ol> <li>Coach, counsel, discipline and develop all subordinate employees.</li> </ol> <p> </p> <ol> <li>Assist in the selection, training and evaluation of subordinate employees. </li> </ol> <p> </p> <ol> <li>Carry out administrative requirements as directed.</li> </ol> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ol> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> </ol> <p> </p> <ol> <li>Performs additional duties as directed by supervisors.</li> </ol> <p> </p> <ol> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> </ol> <p> </p> <ol> <li>Is fully conversant with al health and safety, fire and emergency procedures.</li> </ol> <p> </p> <ol> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> </ol> <p> </p> <ol> <li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li> </ol> <p> </p> <ol> <li>Attends meetings and training as required by supervisors.</li> </ol> <p> </p> <ol> <li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li> </ol> <p> </p> <ol> <li>Interacts with guests actively soliciting feedback.</li> </ol> <br> <div>Qualifications</div> <br> <ul> <li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li> <li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li> <li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li> <li>Strong conflict resolution and problem-solving abilities with composure under pressure</li> <li>Proficiency in hospitality management systems and software</li> <li>Organizational skills with ability to manage multiple priorities simultaneously</li> <li>Multilingual capabilities (English required)</li> <li>Cultural awareness and knowledge of hospitality industry standards and best practices</li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>PREFERRED QUALIFICATIONS</h3><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p><br><ol><li>Prepare duty roster ensuring most efficient use of manpower resources.</li></ol><ol><li>Key in guest arrival details from guest registration cards accurately and punctually.</li></ol><ol><li>Post charges to individual or group folios acurately and punctually.</li></ol><ol><li>Ensure that all group billing instructions are properly adhered to.</li></ol><ol><li>Obtain credit card approvals for in-house guests prior to departure.</li></ol><ol><li>Check and post PPV bills to guests folios.</li></ol><ol><li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li></ol><ol><li>Close at the end of each shift and balance individual transactions and cash float.</li></ol><ol><li>Prepare and handle guest billing procedures on check out.</li></ol><ol><li>Assist in the key inventory and control procedures.</li></ol><ol><li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li></ol><ol><li>Coach, counsel, discipline and develop all subordinate employees.</li></ol><ol><li>Assist in the selection, training and evaluation of subordinate employees. </li></ol><ol><li>Carry out administrative requirements as directed.</li></ol><p><strong>General</strong></p><br><ol><li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li></ol><ol><li>Performs additional duties as directed by supervisors.</li></ol><ol><li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li></ol><ol><li>Is fully conversant with al health and safety, fire and emergency procedures.</li></ol><ol><li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li></ol><ol><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li></ol><ol><li>Attends meetings and training as required by supervisors.</li></ol><ol><li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li></ol><ol><li>Interacts with guests actively soliciting feedback.</li></ol><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li><li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li><li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li><li>Strong conflict resolution and problem-solving abilities with composure under pressure</li><li>Proficiency in hospitality management systems and software</li><li>Organizational skills with ability to manage multiple priorities simultaneously</li><li>Multilingual capabilities (English required)</li><li>Cultural awareness and knowledge of hospitality industry standards and best practices</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Hospitality & Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality & Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member & guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations & service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food & Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance & continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training & service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience & member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Construction Project Manager – Marine Division: Nass Contracting Location: Bahrain Role Summary The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards.<br> The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out.<br> The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.<br> Key Responsibilities Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.<br> Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.<br> Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.<br> Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.<br> Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.<br> Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.<br> Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.<br> Review and approve project methodologies, work plans, method statements, and construction sequences.<br> Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.<br> Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.<br> Administer contracts, evaluate variations, manage claims, and support commercial negotiations.<br> Identify opportunities for value engineering and continuous process improvement.<br> Conduct regular project review meetings and ensure timely resolution of technical and operational issues.<br> Oversee project commissioning, handover, documentation, and successful project close-out.<br> Qualifications and Skills Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.<br> Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.<br> Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.<br> Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.<br> Proficiency in project management software such as Primavera P6 and Microsoft Project.<br> Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.<br> Excellent leadership, communication, negotiation, and stakeholder management skills.<br> Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.<br> Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Maintenance Manager is responsible for leading and managing all maintenance activities across the manufacturing facility to ensure maximum equipment reliability, operational efficiency, safety, and production continuity. The role oversees preventive, predictive, and corrective maintenance programs for production machinery, utilities, and facility infrastructure, with a strong focus on minimizing downtime, optimizing maintenance costs, and supporting continuous improvement initiatives within a cable manufacturing environment.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Maintenance Management</strong></p><ul><li><p>Develop and implement maintenance strategies, policies, and procedures to ensure equipment reliability and operational excellence.</p></li><li><p>Lead and manage preventive, predictive, and corrective maintenance programs across all plant equipment and facilities.</p></li><li><p>Ensure timely response and resolution of equipment breakdowns to minimize production downtime.</p></li><li><p>Monitor equipment performance and establish maintenance KPIs to drive continuous improvement.</p></li><li><p>Oversee maintenance planning, scheduling, and resource allocation.</p></li></ul><p><strong>Asset Reliability & Continuous Improvement</strong></p><ul><li><p>Implement reliability-centered maintenance (RCM) and root cause analysis (RCA) methodologies.</p></li><li><p>Analyze equipment failures and develop corrective actions to prevent recurrence.</p></li><li><p>Lead initiatives to improve equipment availability, efficiency, and lifespan.</p></li><li><p>Support Lean Manufacturing, TPM (Total Productive Maintenance), and continuous improvement projects.</p></li></ul><p><strong>Cable Manufacturing Equipment Oversight</strong></p><ul><li><p>Ensure proper maintenance of cable manufacturing equipment including:</p><ul><li><p>Wire drawing machines</p></li><li><p>Stranding machines</p></li><li><p>Extrusion lines</p></li><li><p>Armoring machines</p></li><li><p>Cabling and laying-up machines</p></li><li><p>Testing and quality control equipment</p></li></ul></li><li><p>Ensure utilities such as compressors, chillers, HVAC systems, generators, and power distribution systems are maintained effectively.</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Lead, mentor, and develop maintenance engineers, supervisors, technicians, and contractors.</p></li><li><p>Establish performance objectives and conduct regular performance evaluations.</p></li><li><p>Identify training needs and ensure continuous technical development of maintenance personnel.</p></li><li><p>Promote a culture of accountability, safety, and teamwork.</p></li></ul><p><strong>Budget & Cost Control</strong></p><ul><li><p>Prepare and manage the annual maintenance budget.</p></li><li><p>Control maintenance costs while ensuring equipment reliability and safety.</p></li><li><p>Monitor spare parts inventory and optimize stock levels.</p></li><li><p>Evaluate and negotiate contracts with external service providers and suppliers.</p></li></ul><p><strong>Health, Safety & Compliance</strong></p><ul><li><p>Ensure compliance with company HSE policies and local regulatory requirements.</p></li><li><p>Promote safe maintenance practices and enforce lockout/tagout (LOTO) procedures.</p></li><li><p>Support audits, inspections, and certification requirements.</p></li><li><p>Ensure compliance with ISO standards and other applicable industry regulations.</p></li></ul><p><strong>Project Management</strong></p><ul><li><p>Lead plant maintenance-related capital projects, upgrades, and equipment installations.</p></li><li><p>Coordinate with production, engineering, procurement, and quality departments.</p></li><li><p>Participate in commissioning and start-up activities for new machinery and production lines.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related discipline.</p></li><li><p>Master's degree is an advantage.</p></li><li><p>Professional certifications such as CMRP, PMP, or Maintenance Management certifications are preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 10–15 years of maintenance experience within a manufacturing environment.</p></li><li><p>At least 5 years in a senior maintenance leadership role.</p></li><li><p>Experience in cable manufacturing, metals, heavy industry, or continuous-process manufacturing is highly preferred.</p></li><li><p>Proven experience managing large maintenance teams and complex industrial assets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Hospitality & Guest Experience Manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events. Working cross-functionally, the Hospitality & Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p><p>Responsibilities</p><ol><li>Member & guest experience<ul><li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li><li>Ensure every member interaction reflects the standards of a luxury private club</li><li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li><li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li><li>Identify opportunities to surprise and delight members through personalised experiences</li><li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li></ul></li><li>Hospitality operations & service excellence<ul><li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li><li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li><li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li><li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li><li>Monitor daily operations to ensure a seamless member journey across every department</li></ul></li><li>Cross-functional service leadership<ul><li>Partner closely with Food & Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience</li><li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li><li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li><li>Promote collaboration and accountability for service excellence across the organisation</li></ul></li><li>Quality assurance & continuous improvement<ul><li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li><li>Conduct regular mystery audits and operational walkthroughs</li><li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li><li>Lead service improvement projects and monitor implementation across departments</li><li>Benchmark the club against leading luxury hospitality and private club standards</li></ul></li><li>Training & service culture<ul><li>Champion a hospitality-first culture throughout the organisation</li><li>Design and deliver customer service training programmes for all member-facing employees</li><li>Coach managers and supervisors on luxury service delivery and member engagement</li><li>Reinforce standards through regular observations, coaching, and feedback</li><li>Recognise and celebrate exceptional service across teams</li></ul></li><li>Club ambience & member engagement<ul><li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li><li>Work with Marketing, Membership, and Events teams to enhance member engagement initiatives</li><li>Support the delivery of exclusive member experiences and hospitality activations</li><li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline</p><p>5 8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</p><p>Proven experience in guest relations, front office, hospitality operations, or luxury service management</p><p>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</p><p>Experience leading cross-functional service improvement initiatives</p><p>Exceptional interpersonal, communication, and relationship-building skills</p><p>Comfortable engaging with senior executives, VIPs, members, and international guests</p><p>Experience designing service standards and delivering hospitality training is highly desirable</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. . Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you an experienced aviation engineering professional ready to lead a high-performing team in a fast-paced, world-class cargo airline? DHL Air Bahrain is seeking an Engineering Manager to join its team. DHL Air Bahrain is a cargo airline based in Bahrain. The airline operates a fleet of 10 Boeing 767 aircraft transporting freight across the Middle East. Reporting directly to the Director Technical, the Engineering Manager leads the Airline's Continuing Airworthiness Management Organisation (CAMO), overseeing Technical Services, Airline Maintenance, Technical Records, and the Technical Library while assuming full responsibility for project management and ensuring the continued airworthiness of the fleet.</p><p>Duties and Responsibilities:</p><ul><li>Introduce, revise, and manage maintenance and reliability programmes.</li><li>Instigate and control the review and implementation of incoming FAA ADs and SBs.</li><li>Prioritise work requirements to maintain aircraft in a serviceable condition through weekly meetings with teams to discuss all projects.</li><li>Manage the engineering team, including recruitment and staff development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10 years' relevant aircraft maintenance experience</li><li>5 years' experience in Technical Services</li><li>Bachelor's degree</li><li>Ideally hold an EASA, FAA, or ICAO Engineering Licence</li><li>Part-145 and Part-CAMO experience</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the job Corporate Tax Manager - Tax Advisory</b></p><br> <p><b>Job Type: </b>Full Time</p><br> <p><b>Location: </b>Bahrain</p><br> <p><b>Department:</b> Tax Advisory, Grant Thornton Abdulaal</p><br> <p><b>Designation:</b> Manager - Corporate Tax</p><br> <p><b>Primary Duties</b></p><br> <ul><li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li><li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li><li>Provide innovative tax planning and review complex tax returns.</li><li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li><li>Manage tax provision and tax compliance process.</li><li>Improve processes by developing or implementing best practices.</li><li>Manage and coordinate tax audits.</li><li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li><li>Manage and lead the tax advisory team.</li></ul> <p><b>Decision Making Authority</b></p><br> <ul><li>In coordination with Partner & Senior Partner.</li></ul> <p><b>Competencies/Knowledge, Skills and Abilities</b></p><br> <ul><li>Excellent numeric and analytical skills.</li><li>Result-driven and client focus.</li><li>Ability to meet client deadlines.</li><li>Ability to withstanding work pressure.</li></ul> <p><b>Qualifications</b></p><br> <ul><li>Degree in accounting, finance, commerce or related field.</li><li>Completed a professional qualification, such as CPA/ACCA/CA/ LLB/LLM/LLD/JSD.</li><li>5+ years of professional experience in the taxation field.</li><li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li><li>Good knowledge on business process.</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Technical Workshop Manager – Motor Rewinding & Overhauling</p><p>Location: Bahrain</p><p>We are looking for an experienced Technical Workshop Manager to lead our motor rewinding and overhauling workshop, serving major industrial clients in Bahrain.</p><p>The ideal candidate must have strong hands-on and management experience in electric motor repairs, rewinding, and mechanical overhauling.</p><p>Key Responsibilities:</p><ul><li><p>Manage daily workshop operations for motor rewinding and overhauling.</p></li><li><p>Supervise technicians, fitters, and winders.</p></li><li><p>Plan and schedule jobs based on priority and delivery deadlines.</p></li><li><p>Inspect incoming motors and identify faults.</p></li><li><p>Control quality during dismantling, rewinding, assembly, and testing.</p></li><li><p>Ensure proper testing before delivery (IR, PI, surge, no-load, load test).</p></li><li><p>Coordinate with customers and provide technical support for quotations.</p></li><li><p>Monitor productivity, turnaround time, and workshop KPIs.</p></li><li><p>Manage materials, spare parts, and workshop tools.</p></li><li><p>Maintain safety and quality standards.</p></li></ul><p>Requirements:</p><ul><li><p>Minimum 10 years experience in motor rewinding and overhauling.</p></li><li><p>Strong knowledge of LV/HV motors, generators, and rotating equipment.</p></li><li><p>Experience in industrial repair workshops.</p></li><li><p>Strong knowledge in winding calculations, insulation systems, varnishing, balancing, and testing.</p></li><li><p>Good leadership and manpower management skills.</p></li><li><p>Ability to handle urgent jobs and customer deadlines.</p></li><li><p>Experience with industrial clients, refineries, power plants, or steel plants is preferred.</p></li></ul><p>Preferred Experience:</p><ul><li><p>Motors up to 11kV</p></li><li><p>Pumps and generators</p></li><li><p>Root cause failure analysis</p></li><li><p>Testing and commissioning</p></li></ul><p>We Offer:</p><ul><li><p>Competitive salary</p></li><li><p>Accommodation</p></li><li><p>Transportation</p></li><li><p>Career growth</p></li><li><p>Long-term opportunity with a leading industrial service company</p></li></ul><p>Interested candidates can send their CV</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 10 years experience in motor rewinding and overhauling</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE</strong><br>Section Manager - Bakery | MAF Retail | Hypermarket Bahrain<br><strong>ROLE SUMMARY</strong><br>The Section Manager is responsible for implementing quality, range and freshness standards of offered goods to attract customers in order to achieve the set sales targets. The role holder is also responsible for exceptional customer service is delivered within the section.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Monitor and report competitor activities (prices, range, promotional activities etc.) to ensure competitive advantage.</li><li>Negotiate internal promotions with suppliers to enforce the image of discount inside the section.</li><li>Oversee the establishment of a competitive assortment offer.</li><li>Stay informed about competition activities in the store’s catchment’s area and take necessary measures.</li><li>Oversee commercial policy agreed for the store pricing.</li><li>Ensure the proper conservation, utilization and profitability of the department’s assets.</li><li>Oversee the products assortment in the section.</li><li>Support comparative studies within section that can contribute to the efficiency of the commercial concepts.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Diploma in Commerce or Finance .</li><li>2+ years in Retail Business, 1+ year in an operations supervisory role.</li><li>Communication and presentation skills.</li><li>Customer service orientation.</li><li>Time management.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding & Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account & Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination & Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth & Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting & Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer & Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Marketing Manager is responsible for developing and executing integrated marketing strategies that strengthen brand awareness, increase customer acquisition, and drive revenue across the company's portfolio. The role oversees digital and traditional marketing initiatives, campaigns, partnerships, events, and promotional activities while ensuring brand consistency and achieving business objectives. The Marketing Manager will work closely with internal stakeholders and external agencies to deliver impactful marketing campaigns and maximize ROI.
Marketing Strategy
• Develop and implement annual marketing plans aligned with business objectives.
• Plan and execute integrated marketing campaigns across online and offline channels.
• Monitor campaign performance and optimize marketing initiatives based on insights and KPIs.
Brand Management
• Ensure consistent brand positioning and messaging across all marketing channels.
• Maintain brand standards across all customer touchpoints.
• Identify opportunities to enhance brand visibility and market presence.
Digital Marketing
• Manage digital marketing activities including social media, email marketing, SEO, SEM, and paid advertising.
• Oversee website content and digital customer engagement initiatives.
• Track digital performance metrics and prepare campaign reports.
Events & Promotions
• Plan and manage marketing events, product launches, activations, and promotional campaigns.
• Coordinate with vendors, agencies, and partners to ensure successful execution.
• Evaluate event performance and return on investment.
Budget & Stakeholder Management
• Prepare and manage the annual marketing budget.
• Manage relationships with creative agencies, media partners, and suppliers.
• Collaborate with sales and operations teams to support commercial objectives.
Reporting & Analysis
• Analyze market trends, customer insights, and competitor activities.
• Measure campaign effectiveness and recommend continuous improvements.
• Present marketing performance reports to senior management.</p><p>• Bachelor's degree in Marketing, Business Administration, or a related field.
• 5+ years of marketing experience within the F&B, hospitality, or restaurant industry.
• Proven experience developing and executing marketing campaigns that drive brand awareness and sales.
• Strong knowledge of digital marketing, social media, CRM, and customer engagement strategies.
• Experience managing multiple restaurant brands or outlets is highly preferred.
• Excellent leadership, communication, and project management skills.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2395 - Manager - CVM and Retention • Operation Zain Bahrain • Division Commercial • Location Bahrain - Manama</p><p>The Manager of CVM & Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</li><li>Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</li><li>Monitor churn trends and provide proactive insights to minimize attrition.</li><li>Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</li><li>Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</li><li>Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</li><li>Build and maintain dashboards to track the performance and ROI of CVM campaigns.</li><li>Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</li><li>Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</li><li>Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</li><li>Implement personalized communication strategies for different customer segments.</li><li>Establish and lead churn management processes, including proactive and reactive churn strategies.</li><li>Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</li><li>Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</li><li>Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</li><li>Prepare and present regular reports, insights and recommendations to Senior Management.</li><li>Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</li><li>Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</li><li>Perform other related duties or special projects assigned by Senior Management.</li></ul><p><strong>Education and Experience</strong></p><ul><li>BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master s degree or a professional certification in CVM or Data Analytics is an advantage).</li><li>8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>