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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist the Director of Sales in developing and executing the annual group sales plan to achieve room night and revenue targets.</p> <ul> <li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.</li> <li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.</li> <li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.</li> <li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.</li> <li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.</li> <li>Create and distribute detailed Banquet Event Orders (BEOs) and Group Resumes to operations teams, ensuring seamless event execution.</li> <li>Act as the secondary on-site escalation point during events, resolving client issues alongside the Banquet Manager.</li> <li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.</li> <li>Step in to cover the Sales Director s duties during absence and work flexible evenings/weekends for major group arrivals or events.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>2-3 years of proven experience in sales management, with a focus on groups and events</li> <li>Demonstrated experience in hospitality, resort operations, or event coordination</li> <li>Strong proficiency in CRM software and sales reporting tools</li> <li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients</li> <li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets</li> <li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously</li> <li>Team leadership experience with the ability to motivate and develop staff</li> <li>Proficiency in Microsoft Office Suite and event management software</li> <li>Knowledge of group booking systems and hospitality management systems</li> <li>Ability to work flexible hours, including evenings and weekends as needed for events</li> <li>Willingness to work in a resort environment and adapt to a multicultural workplace</li> <li>Customer-focused mindset with a commitment to delivering exceptional service</li> <li>Analytical skills with the ability to interpret sales data and market trends</li> <li>Experience in luxury hospitality or high-end event management is preferred</li> <li>Arabic Speaking is an added value.</li> </ul><p></p></section>
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<p><b>About the job GT Talent Hub</b></p><br> <p><b>Grow Beyond</b> with<b> Grant Thornton Abdulaal Bahrain </b>Join Our<i><b>Talent Acquisition Hub</b></i><b> (Audit/ Tax/ Advisory roles)</b></p><br> <p>At Grant Thornton Abdulaal Bahrain, we are passionate about fostering a culture of innovation, leadership, and growth. As a premier professional services firm, we deliver exceptional audit, tax, advisory, and consulting services. To maintain our industry-leading position, we need talented individuals like YOU.</p><br> <p>We are building a CV pool to connect with ambitious professionals eager to grow, make an impact, and shape the future of business in Bahrain and beyond. Whether you are an experienced professional or a recent graduate, we want to hear from you!</p><br> <p><b>Why Choose Grant Thornton Abdulaal Bahrain?</b></p><br> <p><b>A Legacy of Excellence</b></p><br> <p>For over two decades, Grant Thornton Abdulaal Bahrain has played a vital role in shaping the audit, advisory, and tax landscape. Our highly skilled team of <b>160+ professionals, including 11 Partners and 7 Directors & Senior Managers</b>, combines local expertise with global knowledge. As part of Grant Thorntons global network, spanning <b>147 countries</b> and <b>68,000 professionals</b>, we offer unparalleled opportunities for career growth and professional development.</p><br> <p><b>1. A World-Class Work Environment</b></p><br> <p>At Grant Thornton Abdulaal, collaboration, inclusion, and innovation are at the heart of everything we do. Our diverse and dynamic teams are committed to making a difference, fostering mutual respect, and embracing fresh ideas.</p><br> <p><b>2. Career Growth & Development</b></p><br> <p>Your growth is our priority. Through structured onboarding, continuous training, and mentorship programs, we equip you with the tools and guidance to excel. Whether you seek to refine technical skills or step into leadership, we support your journey every step of the way.</p><br> <p><b>3. Global Exposure with Local Impact</b></p><br> <p>While we have a strong local presence, being part of Grant Thorntons global network provides opportunities to work on high-impact projects for clients worldwide. You'll gain hands-on experience with cutting-edge solutions across diverse industries.</p><br> <p><b>4. An Inclusive and Supportive Culture</b></p><br> <p>Diversity and inclusion are core to our values. You'll join a workplace where your unique perspectives are valued and where teamwork and support help you thrive from day one.</p><br> <p><i><b>What Roles Are We Looking For?</b></i></p><br> <p>We are actively building a CV pool across multiple disciplines mentioned below:</p><br> <ul><li><b>Audit & Assurance (External Audit)</b></li><li><b>Tax & Advisory</b></li><li><b>Risk Advisory (Internal Audit)</b></li><li><b>Technology Advisory</b></li><li><b>Legal Services</b></li><li><b>Growth Advisory</b></li></ul> <p><b>Who Are We Looking For?</b></p><br> <p>We seek passionate and dynamic individuals with:</p><br> <ul><li>Relevant Qualifications/Experience We welcome professionals with relevant degrees, certifications, or practical industry experience fitting for the above mentioned roles.</li></ul> <p><b>How to Join Our Talent Hub</b></p><br> <p>Joining our CV pool is simple! Submit your updated resume and <b>indicate your area of interest.</b> Our recruitment team will review your profile and reach out<b><i> if & when a suitable opportunity arises based on the roles mentioned above.</i></b></p><br> <p>At Grant Thornton Abdulaal Bahrain, were shaping the future of business, and we want YOU to be a part of it.</p><br> <p>If you're ready to <i><b>Grow Beyond</b></i> with a leading global firm, unlock exciting career opportunities, and take your career to the next level, apply today and become part of our CV pool!</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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About the job GT Talent Hub (Audit/Tax/Advisory)<p><b>Grow Beyond</b> with<b> Grant Thornton Abdulaal Bahrain </b>Join Our<b> <b><i>Talent Acquisition Hub</i></b> (Audit/ Tax/ Advisory roles) </b></p><br><p>At Grant Thornton Abdulaal Bahrain, we are passionate about fostering a culture of innovation, leadership, and growth. As a premier professional services firm, we deliver exceptional audit, tax, advisory, and consulting services. To maintain our industry-leading position, we need talented individuals like YOU.</p><br><p>We are building a CV pool to connect with ambitious professionals eager to grow, make an impact, and shape the future of business in Bahrain and beyond. Whether you are an experienced professional or a recent graduate, we want to hear from you!</p><br><p><b>Why Choose Grant Thornton Abdulaal Bahrain?</b></p><br><p><b>A Legacy of Excellence</b></p><br><p>For over two decades, Grant Thornton Abdulaal Bahrain has played a vital role in shaping the audit, advisory, and tax landscape. Our highly skilled team of <b>160+ professionals, including 11 Partners and 7 Directors & Senior Managers</b>, combines local expertise with global knowledge. As part of Grant Thorntons global network, spanning <b>147 countries</b> and <b>68,000 professionals</b>, we offer unparalleled opportunities for career growth and professional development.</p><br><p><b>1. A World-Class Work Environment</b></p><br><p>At Grant Thornton Abdulaal, collaboration, inclusion, and innovation are at the heart of everything we do. Our diverse and dynamic teams are committed to making a difference, fostering mutual respect, and embracing fresh ideas.</p><br><p><b>2. Career Growth & Development</b></p><br><p>Your growth is our priority. Through structured onboarding, continuous training, and mentorship programs, we equip you with the tools and guidance to excel. Whether you seek to refine technical skills or step into leadership, we support your journey every step of the way.</p><br><p><b>3. Global Exposure with Local Impact</b></p><br><p>While we have a strong local presence, being part of Grant Thorntons global network provides opportunities to work on high-impact projects for clients worldwide. You'll gain hands-on experience with cutting-edge solutions across diverse industries.</p><br><p><b>4. An Inclusive and Supportive Culture</b></p><br><p>Diversity and inclusion are core to our values. You'll join a workplace where your unique perspectives are valued and where teamwork and support help you thrive from day one.</p><br><p><b><i>What Roles Are We Looking For?</i></b></p><br><p>We are actively building a CV pool across multiple disciplines mentioned below:</p><br><ul><li><b>Audit & Assurance (External Audit)</b> </li><li><b>Tax & Advisory</b> </li><li><b>Risk Advisory (Internal Audit)</b> </li><li><b>Technology Advisory</b> </li><li><b>Legal Services</b></li><li><b>Growth Advisory</b> </li></ul><p><b>Who Are We Looking For?</b></p><br><p>We seek passionate and dynamic individuals with:</p><br><ul><li>Relevant Qualifications/Experience We welcome professionals with relevant degrees, certifications, or practical industry experience fitting for the above mentioned roles. </li></ul><p><b>How to Join Our Talent Hub</b></p><br><p>Joining our CV pool is simple! Submit your updated resume and <b>indicate your area of interest.</b> Our recruitment team will review your profile and reach out<i><b> if & when a suitable opportunity arises based on the roles mentioned above.</b></i></p><br><p>At Grant Thornton Abdulaal Bahrain, were shaping the future of business, and we want YOU to be a part of it.</p><br><p>If you're ready to <b><i>Grow Beyond</i></b> with a leading global firm, unlock exciting career opportunities, and take your career to the next level, apply today and become part of our CV pool! </p><br>For further information, and to apply, please visit our website via the “Apply” button below.<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Creation and execution of print, digital and outdoor communication in line with established media plans</p> <p> The types of projects will range from retouching imagery and resizing artwork, to developing new print solutions, campaign creative, social media artwork, corporate gifts, event invitations, presentations, photo editing and advertisements</p> <p> Accountable for maintaining the integrity of the brand, the position is responsible for all visual creative.</p> <p> Responsibilities also include the supervision of brand consistency standards within the property and relevant outlets, following design briefs and guidelines.</p> <p> Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand s image and style in order to drive hotel revenue.</p> <p> Partners with Marketing Managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables.</p> <p> Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.</p> <p> Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates.</p> <p> Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events.</p> <p> Assist in maintaining an effective working relationship with all members of target media, electronic and print, local, national and international to encourage and maximize coverage of all events and promotions. Respond to media enquiries when approached for comments and/or reports.</p> <p> Create innovative and consistent communication designs for marketing and communications materials including: print, presentations, digital and events.</p> <p> Provide graphic design ideas and execute all the design requests.</p> <p> Design, build and maintain micro sites, landing pages and blogs.</p> <p> Create and edit digital clips.</p> <p> Build photo database and photographing campaigns.</p> <p> Create HTML newsletters and e-marketing communications, staying abreast of design trends to improve deliverability. </p> <p> Create, develop and market key events for the hotels, especially during key business periods.</p> <p> Take photographs of all internal functions, banquet and conference functions and VIP s.</p> <p> Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required.</p> <p><b>LAWS, REGULATIONS & POLICIES</b></p> <p> Ensure compliance with business operations laws</p> <p> Ensure compliance with hospitality operations laws</p> <p> Ensure compliance to all applicable laws, and corporate standards and guidelines</p> <p><b>ASSOCIATE RELATIONS</b></p> <p> Fosters and develops effective associate relations throughout the hotel</p> <p><b>HEALTH & SAFETY</b></p> <p> Ensures that all potential and real hazards are reduced immediately</p> <p> Fully understands the hotel s fire, emergency and bomb procedures</p> <p> Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates</p> <p> Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening</p> <p> Ensures that the highest standards of personal hygiene, dress, uniforms and appearance</p> <p><b>MISCELLANEOUS</b></p> <p> Attends meetings and trainings required by the Cluster Marketing / Assistant Marketing Manager / Cluster Director of Sales & Marketing</p> <p> Attends Regional Sales & Marketing meetings and training if required.</p> <p> Continuously seeks to endeavor and improve the hotel s efficient operation and knowledge of own job function</p> <p> Ensures all requests and correspondence (e.g. from Cluster Director of Sales & Marketing / Cluster Marketing Manager) are dealt with in a timely and accurate manner</p> <p> Attends any property meetings that are relevant to the position</p> <p> Is knowledgeable about corporate loyalty / Incentive Programmes.</p> <p> Assists colleagues to perform similar or related jobs when necessary</p> <p> Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently</p> <p> Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel s stakeholders</p> <p> Maintains own working area, materials and company property clean, tidy and in good shape</p> <p> Continuously seeks to endeavor and improve the department s efficient operation, and knowledge of own job function</p> <p> Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG</p> <p> Is well updated on, and possesses solid knowledge of the following:</p> <p> Hotel fire, bomb and emergency procedures</p> <p> Hotel health and safety policies and procedures</p> <p> Wyndham Hotels standards of operation and departmental procedures</p> <p> Current licensing relating to own responsibility, and to the hotel</p> <p> Accepted methods of payment by the hotel</p> <p> Corporate clients generating high business volume</p> <p><b>LEADERSHIP</b></p> <p> Maintaining a business environment based on Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports ( and their terms) recruitment and selection, performance management (Appraisal/ PDP), associate development and motivation, counselling/ disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role
We are seeking an experienced Senior Portfolio & Options Risk Analyst to join a high-performing private investment office managing a concentrated technology-focused equity portfolio with an active options strategy.
This is a unique opportunity to work directly alongside the Principal as the primary analytical and risk partner, contributing to portfolio construction, derivatives oversight, and investment decision-making. The successful candidate will play a key role in the firm's long-term vision of evolving into a licensed Single Family Office.</p><br><p>Key Responsibilities</p><ul><li><p>Act as the independent risk counterweight by identifying downside risks and challenging investment assumptions through rigorous analysis.</p></li><li><p>Build and maintain quantitative stress-testing models covering market drawdowns, volatility expansion, liquidity events, and macroeconomic scenarios.</p></li><li><p>Perform deep fundamental analysis on concentrated equity positions to identify thesis risks.</p></li><li><p>Manage and optimize short-options strategies, including roll decisions, Greeks monitoring, and portfolio restructuring.</p></li><li><p>Oversee Interactive Brokers (IBKR) Portfolio Margin utilization, maintenance requirements, buying power, and liquidity management.</p></li><li><p>Assess macroeconomic developments, geopolitical events, and sector trends for portfolio impact.</p></li><li><p>Evaluate investment ideas before implementation and ensure analytical rigor.</p></li><li><p>Identify relative value opportunities and volatility mispricing across equities and options markets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidate Requirements</p><ul><li><p>4–7 years of institutional experience in investment management, derivatives trading, treasury, asset management, hedge funds, or sophisticated family offices.</p></li><li><p>Candidates with 8–10 years of experience who remain technically hands-on are also encouraged to apply.</p></li><li><p>Proven experience managing short-options strategies through periods of significant market volatility.</p></li><li><p>Strong understanding of Portfolio Margin mechanics, options Greeks, and derivatives risk management.</p></li><li><p>Experience with Interactive Brokers (IBKR) Portfolio Margin is highly desirable.</p></li><li><p>Bachelor's degree in Finance, Mathematics, Engineering, Economics, or another quantitative discipline.</p></li><li><p>FRM qualification is preferred.</p></li><li><p>Strong analytical, quantitative, and independent decision-making abilities.</p></li></ul><br><p>Why Join Us?</p><ul><li><p>Work directly with the Principal on a sophisticated, high-conviction investment strategy.</p></li><li><p>Take ownership of portfolio risk across concentrated equity and derivatives positions.</p></li><li><p>Influence key investment decisions in a highly entrepreneurial environment.</p></li><li><p>Join at an early stage and help build a world-class investment office from the ground up.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>Position Title: C2 Systems Common Operational Picture (COP) SME Location: Germany (DEU) Position Type: Full-time Salary Range : $80,000 - $90,000 plus uplifts Security Clearance Requirement: Position requires active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 3-5 years in relevant field Roles and Responsibilities: This position reports directly to the PM, Site Lead, or their designee.<br> The C2 Systems Analyst serves as the subject matter expert (SME) to enable C4I systems throughout the DoD to share information to build a common operational picture (COP) and Common Tactical Picture (CTP) to enable leaders to make accurate and informed decisions based on situational awareness.<br> The Joint Tactical Common Operational Picture Workstation (JTCW) is a Windows-based tactical COP suite designed for battalion level and above to facilitate command and control functions by enhancing situational awareness and operational/tactical decision making.<br> These support efforts are provided to military units while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations.<br> The C2 Systems Analyst will primarily provide support to US Marine Corps Forces Europe and Africa (MARFOREUR/AF) and also assist deployed or allocated Fleet Marine Force (FMF) units and other DoD agencies to configure, integrate, resolve issues, and establish their Command-and-Control architecture to meet exercise and contingency operations in European and African OCONUS regions.<br> This position is responsible for integrating a wide variety of C2 systems including, but not limited to Agile Client, Command-and-Control Personal Computer (C2PC), Tactical Assault Kit (TAK), Joint Tactical COP Workstation (JTCW), Tactical Service Orientated Architecture (TSOA), Advanced Field Artillery Tactical Data System (AFATDS) and Data Dissemination Service (DDS).<br> The C2 Systems Analyst will work cross-functionally with several departments, but most importantly with the Command Post Systems Advisor (CPSA) and those who are performing work at the Government Customers’ sites.<br> Travel is expected up to 25%.<br> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.<br> All positions located at the Government Customer Site require in-person/on-site attendance due to facility clearance and ISO operating standards.<br> Configure GCCS-TCO (JTCW/TCS) software to provide Marine Air Ground Task Force (MAGTF) Commanders the ability to map and display friendly and enemy locations as well as plan, develop, display, and transmit to overlays of intended movements for Command and Control (C2) Situational Awareness (SA).<br> Establish Common Operational Picture (COP), and coordinate COP Synchronization Tool (CST) configuration with higher, adjacent, and lower echelon commands.<br> Act as an alternate administrator for MCEN-S, TIE-S, and FMF-NS Tactical COP servers in coordination with the MARFOREUR/AF CPSA.<br> Provide over-the-shoulder C2 systems user training to MARFOREURAF Command Center watch standers, and be prepared to deploy with the Command Center personnel to offsite locations, such as during Continuity of Operations (COOP) events, both for training and real-world scenarios.<br> Provide executive-level C2 technical advice and support Battle Staffs with the identification of information flow required to support Mission Essential Tasks (MET) in the identification of the configuration and integration of C2 systems.<br> Provide technical support to MARFOREURAF and deployed or allocated FMF units within the USEUCOM and USAFRICOM Areas of Operation on C2 related systems such as Agile Client, C2PC, GCCS-J, MCH, , TAK, JADOCS, AFATDS (to include ASCA communications), and new or emergent capabilities.<br> Introduce MARFOREURAF to the Tactics, Techniques, and Procedures (TTPs) and advances to emergent capabilities to achieve interdependence and operational effectiveness.<br> Resolve complex C2 Systems issues related to system upgrades, network restrictions (ports, protocols, firewalls), and system versions.<br> Interface with FMF personnel and US Government employees to provide break/fix support to C2 systems in a fast-paced, high-energy environment.<br> Provide support for interoperability between FMF and NATO units and systems in test and/or exercise events.<br> Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).<br> Identify and elevate situations requiring urgent attention.<br> Configure and federate TAK Servers over a wide variety of communication paths.<br> Note – this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.<br> Duties, responsibilities, and activities may change at any time with or without notice.<br> Paid Vacation, Sick Time and Holidays Medical, Dental, Life and Disability Insurance 401K with Employer Contribution Matching Service Disabled Veteran Owned Business Equal Opportunity Employer ISO 9001:2015 Certified Company www.<br>c4plans.com TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations.<br> Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.<br> Experience supporting Marine Corps C4I systems and equipment.<br> Minimum of 3 years’ experience in military training and education.<br> Direct participation in real-world operations is desired.<br> Strong active listening, data entry, and documentation skills.<br> Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling.<br> Competencies: Familiar with configuring GCCS-TCO software (JTCW and TCS) to provide Marine Air Ground Task Force (MAGTF) Commanders a Common Operational Picture (COP), and coordinate COP Synchronization Tool (CST) configuration with allied, coalition, higher, adjacent, and lower echelon commands.<br> Familiarity with and knowledge of using Maven Smart Systems to integrate GCCS, and other C2 Systems Information.<br> Familiar with configuring JADCOS, AFATDS, and other fires systems to provide MAGTF firing agencies with a full digital kill web.<br> Familiar with Tactical Receive Suite (TRS) software and Embedded National Technical Receiver (ENTR) to support the theater missile warning mission.<br> Understand and troubleshoot basic computer, Linux, Android and IOS configurations.<br> Intermediate understanding of Red Hat Enterprise Linux and PostgreSQL database system.<br> Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.<br> Strong active listening, data entry, and documentation skills.<br> Experience writing technical solutions, after-action reports, and commercial knowledge base articles.<br> Advanced analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems.<br> Certification Requirements: CompTIA Security+</span> </div>
Role Description We are seeking a results-driven Regional Sales Manager / Business Development Director / Commercial Manager to lead business growth initiatives, expand market presence, and strengthen customer relationships across multiple markets. This role is responsible for developing and executing commercial strategies that drive revenue growth, identify new business opportunities, and maximize long-term profitability while ensuring alignment with organizational objectives. The successful candidate will develop strategic sales plans, identify emerging market trends, evaluate competitive landscapes, and establish initiatives that increase market share and business performance. You will build and maintain strong relationships with key clients, distributors, channel partners, and stakeholders while identifying opportunities to expand existing accounts and acquire new customers. Key responsibilities include leading business development activities, generating qualified sales opportunities, negotiating commercial agreements, preparing proposals, managing contract discussions, and closing high-value business opportunities. You will oversee the entire sales cycle, from prospecting and pipeline development to contract execution and post-sales relationship management. The role involves collaborating closely with marketing, operations, finance, product development, customer success, and executive leadership to deliver integrated commercial solutions that meet customer needs and support sustainable growth. You will analyze customer requirements, recommend tailored solutions, and ensure high levels of customer satisfaction throughout the engagement process. You will monitor sales performance, revenue trends, profitability, forecasting accuracy, and key performance indicators to support informed business decisions. Responsibilities include preparing sales reports, commercial forecasts, market analyses, pricing strategies, and business presentations for senior management. You will identify new market segments, evaluate partnership opportunities, explore strategic alliances, and support product or service expansion initiatives. Continuous assessment of industry developments, customer behavior, and competitor activities will be essential to maintain a competitive advantage and adapt commercial strategies accordingly. The position also includes leading, mentoring, and motivating sales and business development teams by promoting collaboration, accountability, and performance excellence. You will establish sales objectives, monitor progress, provide coaching, and encourage continuous improvement to achieve organizational goals. You will ensure compliance with company policies, commercial standards, contractual obligations, and ethical business practices while managing commercial risks and protecting the organization's interests. Continuous process improvement, customer-centric thinking, and innovation are expected to enhance operational efficiency and strengthen long-term business success. Qualifications Strong understanding of sales management, business development, and commercial strategy principles. Knowledge of market analysis, customer acquisition, account management, and revenue growth strategies. Ability to develop and execute strategic sales plans aligned with business objectives. Excellent negotiation, presentation, and commercial communication skills. Strong relationship-building abilities with clients, partners, distributors, and internal stakeholders. Familiarity with CRM platforms, sales reporting tools, and pipeline management systems. Knowledge of pricing strategies, contract management, proposal development, and commercial negotiations. Strong analytical skills with the ability to interpret market data, sales metrics, and financial reports. Understanding of forecasting, budgeting, profitability analysis, and performance measurement. Ability to identify new business opportunities and develop sustainable growth strategies. Strong leadership, coaching, and team development capabilities. Excellent organizational and project management skills with the ability to manage multiple priorities. Ability to collaborate effectively across cross-functional teams and support business initiatives. Customer-focused mindset with strong problem-solving and decision-making abilities. High level of professionalism, integrity, and accountability in commercial operations. Adaptability to changing market conditions and evolving business priorities. Commitment to continuous learning, innovation, and delivering exceptional business results. Strong business acumen with the ability to balance customer needs and organizational objectives.
<h2 class="h5">Job description</h2>
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<p><strong><u>Scope and General Purpose of Job</u>: </strong></p><br><p>The Graphic Designer (in conjunction with the Sales and Marketing team) will make the hotel(s) come alive from a marketing and collateral perspective.</p><br><p>All work will be in line with the hotel’s business plan and in accordance with corporate policies and procedures, as well as local requirements and regulations.</p><br><p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p>· Creation and execution of print, digital and outdoor communication in line with established media plans</p><br><p>· The types of projects will range from retouching imagery and resizing artwork, to developing new print solutions, campaign creative, social media artwork, corporate gifts, event invitations, presentations, photo editing and advertisements</p><br><p>· Accountable for maintaining the integrity of the brand, the position is responsible for all visual creative.</p><br><p>· Responsibilities also include the supervision of brand consistency standards within the property and relevant outlets, following design briefs and guidelines.</p><br><p>· Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand’s image and style in order to drive hotel revenue.</p><br><p>· Partners with Marketing Managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables.</p><br><p>· Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.</p><br><p>· Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates.</p><br><p>· Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events.</p><br><p>· Assist in maintaining an effective working relationship with all members of target media, electronic and print, local, national and international to encourage and maximize coverage of all events and promotions. Respond to media enquiries when approached for comments and/or reports.</p><br><p>· Create innovative and consistent communication designs for marketing and communications materials including: print, presentations, digital and events.</p><br><p>· Provide graphic design ideas and execute all the design requests.</p><br><p>· Design, build and maintain micro sites, landing pages and blogs.</p><br><p>· Create and edit digital clips.</p><br><p>· Build photo database and photographing campaigns.</p><br><p>· Create HTML newsletters and e-marketing communications, staying abreast of design trends to improve deliverability. </p><br><p>· Create, develop and market key events for the hotels, especially during key business periods.</p><br><p>· Take photographs of all internal functions, banquet and conference functions and VIP’s.</p><br><p>· Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required.</p><br><p><strong>LAWS, REGULATIONS & POLICIES</strong></p><br><p>· Ensure compliance with business operations laws</p><br><p>· Ensure compliance with hospitality operations laws</p><br><p>· Ensure compliance to all applicable laws, and corporate standards and guidelines</p><br><p><strong>ASSOCIATE RELATIONS</strong></p><br><p>· Fosters and develops effective associate relations throughout the hotel</p><br><p><strong>HEALTH & SAFETY</strong></p><br><p>· Ensures that all potential and real hazards are reduced immediately</p><br><p>· Fully understands the hotel’s fire, emergency and bomb procedures</p><br><p>· Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates</p><br><p>· Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening</p><br><p>· Ensures that the highest standards of personal hygiene, dress, uniforms and appearance</p><br><p><strong>MISCELLANEOUS</strong></p><br><p>· Attends meetings and trainings required by the Cluster Marketing / Assistant Marketing Manager / Cluster Director of Sales & Marketing</p><br><p>· Attends Regional Sales & Marketing meetings and training if required.</p><br><p>· Continuously seeks to endeavor and improve the hotel’s efficient operation and knowledge of own job function</p><br><p>· Ensures all requests and correspondence (e.g. from Cluster Director of Sales & Marketing / Cluster Marketing Manager) are dealt with in a timely and accurate manner</p><br><p>· Attends any property meetings that are relevant to the position</p><br><p>· Is knowledgeable about corporate loyalty / Incentive Programmes.</p><br><p>· Assists colleagues to perform similar or related jobs when necessary</p><br><p>· Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently</p><br><p>· Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders</p><br><p>· Maintains own working area, materials and company property clean, tidy and in good shape</p><br><p>· Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function</p><br><p>· Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG</p><br><p>· Is well updated on, and possesses solid knowledge of the following:</p><br><p>§ Hotel fire, bomb and emergency procedures</p><br><p>§ Hotel health and safety policies and procedures</p><br><p>§ Wyndham Hotels standards of operation and departmental procedures</p><br><p>§ Current licensing relating to own responsibility, and to the hotel</p><br><p>§ Accepted methods of payment by the hotel</p><br><p>§ Corporate clients generating high business volume</p><br><p><strong>LEADERSHIP</strong></p><br><p>· Maintaining a business environment based on Code of Conduct and Company Vision</p><br><p>· Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p><br><p>· Responsible for People leadership of direct reports ( and their terms) recruitment and selection, performance management (Appraisal/ PDP), associate development and motivation, counselling/ disciplinary issues.</p><br><p>· Conduct regular coaching sessions/1:1s with direct reports</p><br><p><strong>HUMAN RESOURCES</strong></p><br><p>· Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc. </p><br><p>· Ensure that the administration of the probation review process in the operational departments and ensure that follow- up for all issues is done in timely manner and results of both follow- up and the initial reviews are communicated to all relevant parties.</p><br><p>· Talent Reviews have taken place as per the communicated timeline and are live in the business</p><br><p>· Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged.</p><br><p>· Control the LTO, Absence and Payroll in your department / operational departments in conjunction with the HR Leader on property to ensure that any areas of concern and monitored and rectified to meet the HR BSC Targets.</p><br><p>· Manage the AES process in your department / for the operational departments ensure that the follow up meetings are done and the associates have timely feedback.</p><br><p>· Conduct interviews for relevant roles in conjunction with HR</p><br><p>· Review manning and re- recruitment of all positions in conjunction with HR</p><br><p>· Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback.</p><br><p>· Support WYNcom with quarterly People, Community and Sustainability engagement events</p><br><p><strong>COMMUNICATION </strong></p><br><p>· To conduct or chairregular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p><br><p>· Conduct documented 121’s with all direct reports</p><br><p>· Share all relevant information with GM & HR reports</p><br><p>· Attend all ExCom Meetings</p><br><p>· Attend Business Review Meeting</p><br><p>· Quarterly Hotel Meeting </p><br><p><strong>FINANCE</strong></p><br><p>· Plan and track departmental budget</p><br><p>· Plan and track departmental holidays and lieu days as per the needs of the business</p><br><p>· Review with the Finance leader/HR Leader the payroll figures (and challenge the HOD’s with regard to over spending and casual usage)</p><br><p>· Ensure that the payroll is submitted to HR on the agreed date</p><br><p><strong>SKILLS & COMPETENCIES</strong></p><br><p>· Graphic Design Skills</p><br><p>· Layout Skills</p><br><p>· Creative Services</p><br><p>· Customer Focus</p><br><p>· Creativity</p><br><p>· Flexibility</p><br><p>· Attention to Detail</p><br><p>· Deadline-Oriented</p><br><p>· Desktop Publishing Tools</p><br><p>· Acute Vision</p><br><p>· Handles Rejection</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! / I AM Service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p><br><p><strong>EXPERIENCE, CERTIFICATE & EDUCATION</strong></p><br><ul><li><p><strong>Design</strong> — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.</p><br></li><li><p><strong>Communications and Media</strong> — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.</p><br></li><li><p><strong>English Language</strong> — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.</p><br></li><li><p><strong>Fine Arts</strong> — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.</p><br></li><li><p><strong>Computers and Electronics</strong> — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p><strong>Assisting in Management of Restaurant Team</strong></p>
<p> Handles employee questions and concerns.</p>
<p> Monitors employees to ensure performance expectations are met.</p>
<p> Provides feedback to employees based on observation of service behaviors.</p>
<p> Assists in supervising daily shift operations.</p>
<p> Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</p>
<p> Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</p>
<p><strong>Conducting Day-to-Day Restaurant Operations</strong></p>
<p> Ensures all employees have proper supplies, equipment and uniforms.</p>
<p> Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</p>
<p> Ensures compliance with all restaurant policies, standards and procedures.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> Manages to achieve or exceed budgeted goals.</p>
<p> Performs all duties of restaurant employees and related departments as necessary.</p>
<p> Opens and closes restaurant shifts.</p>
<p><strong>Providing Exceptional Customer Service</strong></p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Encourages employees to provide excellent customer service within guidelines.</p>
<p> Handles guest problems and complaints, seeking assistance from supervisor as necessary.</p>
<p> Strives to improve service performance.</p>
<p> Sets a positive example for guest relations.</p>
<p> Assists in the review of comment cards and guest satisfaction results with employees.</p>
<p> Meets and greets guests.</p>
<p><strong>Conducting Human Resource Activities</strong></p>
<p> Supervises on-going training initiatives.</p>
<p> Uses all available on the job training tools for employees.</p>
<p> Communicates performance expectations in accordance with job descriptions for each position.</p>
<p> Coaches and counsels employees regarding performance on an on-going basis.</p>
<p><strong>Additional Responsibilities</strong></p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Restaurant Manager.</p>
</div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.</span><br><br><p><b>About the Role</b></p><br><p>BPay is looking for a motivated intern to support our day-to-day operational and compliance workflows. You'll work closely with the BPay Ops team on research initiatives, report preparation, and process documentation, contributing directly to how we run and improve our payments business.</p><br>
<p>This is a hands-on role with exposure to fintech operations, cross-functional stakeholder communication, and compliance processes in a fast-moving environment.</p><br>
<br><br><p><b>Responsibilities</b></p><br><ul>
<li>Conduct research on market trends, regulatory updates, and competitor payment product features relevant to BPay</li>
<li>Assist in preparing internal reports, dashboards, and data summaries for weekly reviews and stakeholder updates</li>
<li>Support documentation of operational processes, SOPs, and compliance checklists</li>
<li>Help track and follow up on open action items, task updates, and process improvement tickets</li>
<li>Coordinate minor cross-team requests and fill in operational process updates as directed</li>
<li>Assist with data gathering and formatting for compliance and ops audits</li>
</ul><br><p><b>Requirements</b></p><br><ul>
<li>Currently pursuing or recently completed a degree in Legal, Business, Economics, or a related field</li>
<li>Strong attention to detail and ability to organize information clearly</li>
<li>Comfortable working with spreadsheets, documents, and basic data tools (Excel/Google Sheets)</li>
<li>Good written communication in English</li>
<li>Proactive attitude and ability to manage small tasks independently</li>
</ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p> </p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p> </p><p><br></p><p>CANDIDATE PROFILE </p><p><br></p><p> </p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p> </p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p> </p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p> </p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p> </p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>
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<span>Executive Assistant (Remote Executive Support) Remote | Full-Time | Executive Support | U.<br>S. Business Hours Hiring for Our Client Our client is seeking a highly organized and proactive Executive Assistant to support executive leadership and help keep day-to-day operations running smoothly.<br> This role is ideal for someone who excels at calendar management, executive communications, meeting coordination, and administrative support in a fast-paced remote environment.<br> The ideal candidate is detail-oriented, dependable, resourceful, and capable of managing multiple priorities with minimal supervision.<br> Key Responsibilities Executive Calendar Management Manage executive calendars and scheduling across multiple time zones Coordinate meetings, appointments, and business commitments Resolve scheduling conflicts and prioritize executive time effectively Prepare agendas, reminders, and meeting materials Executive Communications Manage and organize executive inboxes Draft, edit, and proofread emails, reports, and internal communications Coordinate communication between executives, team members, and external stakeholders Ensure timely follow-up on action items and requests Travel & Logistics Coordination Arrange domestic and international travel when required Coordinate flights, accommodations, transportation, and itineraries Manage travel changes and last-minute adjustments Track and reconcile travel-related expenses Administrative & Operational Support Prepare presentations, reports, and business documents Organize and maintain digital files and records Process expense reports and administrative requests Support ongoing projects and operational initiatives Handle ad hoc executive support tasks as needed Meeting Coordination Schedule and coordinate virtual meetings Prepare meeting materials and briefing documents Take meeting notes and distribute action items Track follow-ups and ensure accountability on key tasks Required Qualifications 2+ years of experience as an Executive Assistant, Administrative Assistant, Virtual Assistant, Operations Coordinator, or similar role Experience supporting managers, directors, executives, or leadership teams Strong organizational and time-management skills Excellent written and verbal communication skills Ability to work independently in a remote environment High level of professionalism, reliability, and attention to detail Preferred Qualifications Experience supporting executives in startups, agencies, professional services, or remote organizations Experience managing multiple calendars and competing priorities Experience coordinating meetings across international time zones Familiarity with executive operations and project coordination Technical Skills Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Google Workspace (Gmail, Calendar, Docs, Sheets, Drive) Collaboration & Project Management Tools: Slack Notion Asana Trello Similar platforms Video Conferencing: Zoom Microsoft Teams Google Meet What Success Looks Like Executive schedules remain organized and optimized Meetings, communications, and projects are coordinated efficiently Administrative processes run smoothly with minimal oversight Leadership receives proactive support and timely follow-up Priorities stay organized and deadlines are consistently met Ideal Candidate Highly organized and detail-oriented Reliable and accountable Strong communicator Resourceful problem solver Self-motivated and proactive Comfortable managing multiple priorities Handles confidential information with professionalism</span> </div>
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<p>As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:<br>• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.<br>• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.<br>• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.<br>• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.<br>• Develop innovative solutions for AWS’s data centers.<br>• Work on concurrent projects, sometimes in multiple geographical regions.<br>• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.<br>• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.<br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br>Key job responsibilities<br>Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:<br>• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.<br>• Are detail and data oriented.<br>• Have experience solving problems with engineered solutions.<br>• Have experience managing engineering projects and consultants.<br>• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).<br>• Are adaptable and inclined to get into the field to see things up close.<br>• Excited about a mix of office and field work.<br>A day in the life<br>Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.<br>If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!<br>About the team<br>Why AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship and Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>- Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers<br>- 5 year experience in HVAC Industry or in data center mechanical engineering<br>- Bachelor of Engineering (BEng) in Mechanical Engineering<br>- Bachelor Degree or equal in mechanical engineer.<br>- Knowledge of building codes and regulations for your region<br>- Knowledge of commercial or industrial power systems or mechanical systems<br>- Experience using a variety of web-based and other software tools for calculation and data processing<br>- Experience in electrical system<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><ul><li><p><span>Department: Compliance </span></p><br></li><li><p><span>Location: Manama, Bahrain </span></p><br></li><li><p><span>Controlled Function: DMLRO (as per CBB Rulebook) </span></p><br></li><li><p><span>Reporting Line: Head of Compliance & MLRO, Bahrain</span></p><br></li></ul><p><span>Role Purpose</span></p><br><p><span>The DMLRO is the approved controlled function responsible for ensuring the Company’s compliance with all applicable AML/CFT and Sanctions requirements under the CBB Rulebook. The role includes acting as the primary contact with the Anti-Financial Crime Directorate (‘’AFCD’’) at the CBB and Financial Intelligence Directorate (‘’FID’’) at the Ministry of Interior and ensuring effective identification, monitoring, and reporting of financial crime risks.</span></p><br><p><span>Responsibilities</span></p><br><ul><li><p><span>Act as the Company’s DMLRO as required under the CBB Rulebook</span></p><br></li><li><p><span>Assist MLRO in discharge of duties</span></p><br></li><li><p><span>Act as MLRO in absence with full delegated authority</span></p><br></li><li><p><span>Ensure timely submission of Suspicious Transaction Reports (‘’STRs’’)</span></p><br></li><li><p><span>Maintain appropriate records of internal reports and decisions</span></p><br></li><li><p><span>Report directly to the Board/Senior Management on AML matters when needed</span></p><br></li><li><p><span>Ensure independence and unrestricted access to information</span></p><br></li><li><p><span>Ensure timely submission of regulatory returns and reporting</span></p><br></li><li><p><span>Assisting on the regulatory Compliance activities and obligations</span></p><br></li><li><p><span>Implement and maintain AML/CFT policies, procedures, and controls aligned with CBB requirements and any other relevant authority.</span></p><br></li><li><p><span>Conduct Annual Compliance Testing</span></p><br></li><li><p><span>Oversee customer due diligence (CDD/EDD) for clients, funds, investors, and related parties</span></p><br></li><li><p><span>Oversee ongoing monitoring, periodic KYC review, and trigger events</span></p><br></li><li><p><span>Oversee sanctions screening and PEP identification, including SOW/SOF requirements</span></p><br></li><li><p><span>Approve reliance on third parties and ensure adequate oversight controls</span></p><br></li><li><p><span>Monitor AML risks arising from outsourcing and delegated arrangements</span></p><br></li><li><p><span>Liaise with regulators, auditors, and relevant stakeholders</span></p><br></li><li><p><span>Ensure timely closure of audit and regulatory findings</span></p><br></li><li><p><span>Deliver AML/CFT training and awareness</span></p><br></li><li><p><span>Assisting the Data Protection Officer with related reporting and obligations</span></p><br></li><li><p><span>Sign-off on High Risk/PEPs</span></p><br></li><li><p><span>Preparing responses to routine, ad-hoc, and urgent information requests from the regulator or relevant stakeholders in a timely and accurate manner</span></p><br></li><li><p><span>Keeping up-to-date with all relevant laws and regulations and communicating regulatory changes and developments to senior management and staff</span></p><br></li></ul><p><span>Qualifications & Experience</span></p><br><ul><li><p><span>Bachelor’s degree in relevant field</span></p><br></li><li><p><span>Professional certification (CAMS/ICA) preferred</span></p><br></li><li><p><span>AML/CFT experience in financial services</span></p><br></li></ul><p><span>Competencies</span></p><br><ul><li><p><span>Strong regulatory judgment and independence</span></p><br></li><li><p><span>Attention to detail</span></p><br></li><li><p><span>Ability to work under pressure</span></p><br></li><li><p><span>Stakeholder management</span></p><br></li><li><p><span>Strong communication skills</span></p><br></li><li><p><span>Ability to ensure compliance while supporting business needs</span></p><br></li><li><p><span>Solutions driven critical thinking, with the ability to adapt to change.</span></p><br></li><li><p><span>Strong English/Arabic Language</span></p><br></li></ul><p><span>What you will get in return:</span></p><br><ul><li><p><span>A high level of visibility within a large organisation on an upwards trajectory</span></p><br></li><li><p><span>Be part of a dynamic and fast-paced team that makes a genuine impact on the</span> <span>business</span></p><br></li><li><p><span>Exposure to all aspects of the business</span></p><br></li></ul><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster.<br> As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.<br> Why This Role Matters We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.<br> Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster.<br> The technology is only one part of the challenge.<br> The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.<br> As a Senior Product Designer, you'll help define what that future looks like.<br> You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background.<br> Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.<br> This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.<br> What You'll DoDesign experiences that make AI feel trustworthy You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene.<br> Success means customers feel empowered by AI rather than uncertain about it.<br> Turn complex problems into intuitive workflows Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control.<br> You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.<br> Raise the quality bar across the product You'll contribute polished, thoughtful design work that improves the overall quality of the platform.<br> From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.<br> Help customers adopt AI faster The best AI capabilities create no value if users don't trust them enough to use them.<br> You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.<br> Design for Arabic-first enterprise users You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.<br> Build systems, not just screens You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.<br> We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.<br> Use research to inform decisions You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior.<br> We care about evidence and outcomes more than opinions.<br> Elevate the people around you We believe great design teams improve together.<br> You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.<br> The Challenges You'll Tackle Some of the questions you'll be helping us answer include: How do users remain in control when AI can act independently?<br> When should an AI agent ask for approval versus acting autonomously?<br> How do we communicate uncertainty, confidence, and reasoning without overwhelming users?<br> How do we design graceful recovery experiences when AI gets things wrong?<br> How do we reduce cognitive load instead of simply moving it elsewhere?<br> How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?<br> How do we create AI experiences that feel equally natural in Arabic and English?<br> These are not solved problems.<br> You'll help define the answers.<br> Who You Are You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.<br> You likely bring: 5+ years of experience designing B2B SaaS or enterprise software products.<br> A portfolio that demonstrates strong product thinking, not just attractive interfaces.<br> We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.<br> Strong UX and interaction design skills.<br> You naturally think through workflows, states, edge cases, and user behavior.<br> Excellent visual design craft.<br> You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.<br> Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.<br> Experience conducting or contributing meaningfully to user research and usability testing.<br> The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.<br> Comfort operating in ambiguity.<br> You can take loosely defined challenges and create clarity, structure, and momentum.<br> Strong communication skills.<br> You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.<br> Beyond experience, you'll thrive here if: You're curious and continuously learning.<br> You seek feedback and give it constructively.<br> You care more about solving customer problems than protecting your ideas.<br> You're comfortable taking ownership and moving work forward without waiting for perfect instructions.<br> You enjoy collaborating with people who challenge your thinking and raise your standards.<br> You measure success by the impact your work creates, not just the volume of work produced.<br> Bonus Points While not required, we'd be particularly excited if you have experience with: AI products, copilots, agents, or autonomous systems.<br> Designing experiences that communicate AI confidence, reasoning, and uncertainty.<br> RTL and Arabic-first product design.<br> Design systems and platform-scale design thinking.<br> Responsible AI, explainability, or AI ethics principles.<br> SaaS businesses serving enterprise customers in the Middle East.<br> What You Can Expect From Us At Lucidya, designers are not here to make screens look better after decisions have already been made.<br> You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.<br> You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.<br> What the Hiring Process Will Look Like 1.<br> Introductory Conversation 2.<br> Hiring Manager Interview 3.<br> Practical Design Exercise - Case study A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.<br> 4. Final Conversations 5.<br> Culture Fit / Offer Stage</span> </div>
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<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>As the Sales and Marketing Director, you will be responsible for identifying new business opportunities, expanding our customer base, and maintaining strong relationships with key clients and stakeholders. You will oversee the creation and implementation of marketing campaigns, manage the marketing budget, and ensure effective resource allocation. Your leadership will be pivotal in mentoring and motivating the sales and marketing team, setting clear objectives, and fostering a collaborative and results-driven environment.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Sales Strategy and Execution:</strong> Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.</li><li><strong>Marketing and Branding:</strong> Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.</li><li><strong>Team Leadership:</strong> Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.</li><li><strong>Customer Relationship Management:</strong> Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat business</li><li><strong>Event Management:</strong> Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.</li><li><strong>Reporting and Analysis:</strong> Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor’s degree in marketing, Business Administration, or related field (master’s preferred).</li><li><strong>Experience:</strong> Minimum 7 years in hospitality industry sales and marketing, with a demonstrated track record of achieving sales targets and driving revenue growth.</li><li><strong>Leadership:</strong> Strong leadership and team management skills, with experience in leading and motivating cross-functional teams.</li><li><strong>Communication:</strong> Excellent communication and interpersonal abilities, adept at building and maintaining relationships with key stakeholders.</li><li><strong>Technical Skills:</strong> Proficient in digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer engagement.</li><li><strong>Strategic Thinking:</strong> Ability to think strategically and execute methodically, leveraging data-driven insights to refine strategies and enhance business outcomes.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>