bachelor in hotel

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth. Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Direct all Sales operations for the hotel to maximize revenue opportunities for all segments and channels. Establish and grow our market share by developing and maintaining relationships with all clients. Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements. Remain up to date with regional and international developments and convert these into sales opportunities. Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferably Bachelor s Degree and/or Hotel Management degree. Minimum of 2 years in a similar capacity with proven records. Knowledge of hotel features, benefits, and competing hotels within the market. Strong interpersonal and problem solving abilities. Excellent written and verbal communication skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth. Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Direct all Sales operations for the hotel to maximize revenue opportunities for all segments and channels. Establish and grow our market share by developing and maintaining relationships with all clients. Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements. Remain up to date with regional and international developments and convert these into sales opportunities. Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferably Bachelor s Degree and/or Hotel Management degree. Minimum of 2 years in a similar capacity with proven records. Knowledge of hotel features, benefits, and competing hotels within the market. Strong interpersonal and problem solving abilities. Excellent written and verbal communication skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.&nbsp;&nbsp;</p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.&nbsp;&nbsp;</p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><ul><li>You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth.</li><li>Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition.</li><li>Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.</li><li>Direct all Sales operations for the hotel to maximize revenue opportunities for all segments and channels.</li><li>Establish and grow our market share by developing and maintaining relationships with all clients.</li><li>Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements.</li><li>Remain up to date with regional and international developments and convert these into sales opportunities.</li><li>Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales</li></ul><br>Qualifications<br><br><ul><li>Preferably Bachelor’s Degree and/or Hotel Management degree.</li><li>Minimum of 2 years in a similar capacity with proven records.</li><li>Knowledge of hotel features, benefits, and competing hotels within the market.</li><li>Strong interpersonal and problem solving abilities.</li><li>Excellent written and verbal communication skills.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p>You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth.</p> <p>Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition.</p> <p>Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.</p> <p>Direct all sales operations for the hotel to maximize revenue opportunities for all segments and channels.</p> <p>Establish and grow our market share by developing and maintaining relationships with all clients.</p> <p>Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements.</p> <p>Remain up to date with regional and international developments and convert these into sales opportunities.</p> <p>Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales.</p> <h4>Qualifications</h4> <p><strong>Preferably bachelor’s degree and/or hotel management degree.</strong></p> <p><strong>Minimum of 2 years in a similar capacity with proven records.</strong></p> <p><strong>Knowledge of hotel features, benefits, and competing hotels within the market.</strong></p> <p><strong>Strong interpersonal and problem solving abilities.</strong></p> <p><strong>Excellent written and verbal communication skills.</strong></p> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong></p> <p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Company Description <br> <p>Mantis, part of the Luxury &amp; Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <br> <div>Job Description</div> <br> <p> <strong>Food &amp; Beverage Manager</strong> </p> <p>The Food &amp; Beverage Manager is responsible for overseeing the daily operations of all Food &amp; Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p> <p> <strong>What is in it for you:</strong> </p> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Lead and oversee all Food &amp; Beverage operations to ensure exceptional guest experiences and service excellence.</li> <li>Drive F&amp;B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li> <li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li> <li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li> <li>Manage and analyze Profit &amp; Loss (P&amp;L) statements and implement action plans to achieve financial targets.</li> <li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li> <li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li> <li>Lead, motivate, coach, and develop the F&amp;B team to achieve operational excellence and high levels of employee engagement.</li> <li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li> <li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li> <li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li> <li>Utilize F&amp;B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Minimum <strong>4 years of experience</strong> in a Food &amp; Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li> <li>Minimum <strong>2 years of GCC experience</strong> is required.</li> <li>Minimum <strong>2 years of experience in a 5-star hotel property</strong> is required.</li> <li>Minimum <strong>1 year of experience in an independent upscale dining restaurant</strong> is considered an added advantage.</li> <li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Experience with <strong>Asian, Italian, and Mediterranean cuisines</strong> is highly preferred.</li> <li> <strong>WSET Level 1, 2, or 3 certification</strong> is considered an added value.</li> <li>Strong knowledge of luxury hospitality service standards and Food &amp; Beverage operations.</li> <li>Strong commercial acumen with a proven track record of increasing F&amp;B sales and profitability.</li> <li>Proficiency in F&amp;B management systems, POS systems, and other relevant hospitality software.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Highly presentable, professional, and guest-focused.</li> <li>Outgoing and energetic personality with strong relationship-building abilities.</li> <li>Strong organizational, analytical, problem-solving, and decision-making skills.</li> <li>Fluency in English; additional languages will be an advantage.</li> </ul> <br> <div><br></div></div></section>

<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food &amp; Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM &amp; HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification &amp; Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","

<p>The Food &amp; Beverage Manager is responsible for overseeing the daily operations of all Food &amp; Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><ul><li>Lead and oversee all Food &amp; Beverage operations to ensure exceptional guest experiences and service excellence.</li><li>Drive F&amp;B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li><li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li><li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li><li>Manage and analyze Profit &amp; Loss (P&amp;L) statements and implement action plans to achieve financial targets.</li><li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li><li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li><li>Lead, motivate, coach, and develop the F&amp;B team to achieve operational excellence and high levels of employee engagement.</li><li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li><li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li><li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li><li>Utilize F&amp;B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 4 years of experience in a Food &amp; Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li><li>Minimum 2 years of GCC experience is required.</li><li>Minimum 2 years of experience in a 5-star hotel property is required.</li><li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li><li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li><li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li><li>WSET Level 1, 2, or 3 certification is considered an added value.</li><li>Strong knowledge of luxury hospitality service standards and Food &amp; Beverage operations.</li><li>Strong commercial acumen with a proven track record of increasing F&amp;B sales and profitability.</li><li>Proficiency in F&amp;B management systems, POS systems, and other relevant hospitality software.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Highly presentable, professional, and guest-focused.</li><li>Outgoing and energetic personality with strong relationship-building abilities.</li><li>Strong organizational, analytical, problem-solving, and decision-making skills.</li><li>Fluency in English; additional languages will be an advantage.</li></ul>

<p><h4>Company description</h4> <p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Food & Beverage Manager</strong></p> <p>The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <ul> <li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li> <li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li> <li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li> <li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li> <li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li> <li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li> <li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li> <li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li> <li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li> <li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li> <li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li> <li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 4 years of experience in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li> <li>Minimum 2 years of GCC experience is required.</li> <li>Minimum 2 years of experience in a 5-star hotel property is required.</li> <li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li> <li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li> <li>WSET Level 1, 2, or 3 certification is considered an added value.</li> <li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li> <li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li> <li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Highly presentable, professional, and guest-focused.</li> <li>Outgoing and energetic personality with strong relationship-building abilities.</li> <li>Strong organizational, analytical, problem-solving, and decision-making skills.</li> <li>Fluency in English; additional languages will be an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About mantis collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><p>Job Description Hawar Resort by Mantis is seeking an experienced and dynamic Culinary Director to lead and oversee all culinary operations across the resort. The successful candidate will be responsible for maintaining the highest standards of food quality, consistency, innovation, guest satisfaction, and operational excellence across all dining venues. The Culinary Director will play a key role in menu development, talent management, cost control, and culinary innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities:</p><ul><li>Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence.</li><li>Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences.</li><li>Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens.</li><li>Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning.</li><li>Collaborate with Marketing and F&amp;B leadership to develop promotions, campaigns, and destination dining experiences.</li><li>Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction.</li><li>Ensure effective communication and alignment across all culinary teams.</li><li>Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs.</li><li>Ensure all goods purchased comply with hotel specifications and quality standards.</li><li>Lead and develop culinary teams through training, coaching, succession planning, and performance management.</li><li>Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations.</li><li>Promote best practices in kitchen operations, cleanliness, and grooming standards.</li><li>Build strong cross-functional relationships with F&amp;B, Operations, Sales &amp; Marketing, and other departments.</li><li>Identify opportunities for efficiency improvements, cost optimization, and operational excellence.</li><li>Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations.</li><li>Lead by example, fostering a positive, engaged, and high-performing team culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in culinary arts, Hospitality Management, or a related field.</li><li>Professional Culinary Certification from an accredited institution.</li><li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li><li>Strong expertise in Italian cuisine , including menu development, authentic preparation methods, and modern Italian dining trends.</li><li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li><li>Proven track record in menu engineering, food cost control, and operational management.</li><li>Experience managing large culinary teams in a high-volume environment.</li><li>Strong understanding of international cuisines and dietary requirements.</li><li>Excellent leadership, communication, coaching, and organizational skills.</li><li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li><li>Advanced knowledge of food safety standards and HACCP requirements.</li><li>Ability to work effectively in a fast-paced, multicultural environment.</li><li>Fluency in English; additional languages are an advantage.</li><li>Preferred Experience Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li><li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li><li>Strong network within the international culinary community and awareness of emerging food trends.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Culinary Director will play a key role in menu development, talent management, cost control, and culinary</p><p>innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities: Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence. Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences. Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens. Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning. Collaborate with Marketing and F&amp;B leadership to develop promotions, campaigns, and destination dining experiences. Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction. Ensure effective communication and alignment across all culinary teams. Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs. Ensure all goods purchased comply with hotel specifications and quality standards. Lead and develop culinary teams through training, coaching, succession planning, and performance management. Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations. Promote best practices in kitchen operations, cleanliness, and grooming standards. Build strong cross-functional relationships with F&amp;B, Operations, Sales &amp; Marketing, and other departments. Identify opportunities for efficiency improvements, cost optimization, and operational excellence. Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations. Lead by example, fostering a positive, engaged, and high-performing team culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor s degree in culinary arts, Hospitality Management, or a related field.</li><li>Professional Culinary Certification from an accredited institution.</li><li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li><li>Strong expertise in Italian cuisine , including menu development, authentic preparation methods, and modern Italian dining trends.</li><li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li><li>Proven track record in menu engineering, food cost control, and operational management.</li><li>Experience managing large culinary teams in a high-volume environment.</li><li>Strong understanding of international cuisines and dietary requirements.</li><li>Excellent leadership, communication, coaching, and organizational skills.</li><li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li><li>Advanced knowledge of food safety standards and HACCP requirements.</li><li>Ability to work effectively in a fast-paced, multicultural environment.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p>Preferred Experience</p><ul><li>Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li><li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li><li>Strong network within the international culinary community and awareness of emerging food trends.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>6 Pence provides excellent Staff Outsourcing and HR Solutions and is currently looking for a Talented &amp; Experienced <strong>Personal Assistant.</strong> </p> <p> <strong>Location : Bahrain</strong> </p> <p> <strong>Duties &amp; Responsibilities:</strong> </p> <ul> <li> <strong>Schedule &amp; Calendar Management:</strong> Coordinate meetings, appointments, and personal events across multiple time zones, avoiding conflicts and prioritizing urgent matters.</li> <li> <strong>Inbox &amp; Call Management: </strong>Screen and respond to emails, prioritize incoming messages, and act as the primary point of contact for clients, staff, and vendors.</li> <li> <strong>Travel &amp; Logistics: </strong>Organize comprehensive travel itineraries, including flights, hotels, ground transportation, and <strong>visa applications.</strong> </li> <li> <strong>Administrative Support:</strong> Prepare documents, reports, and presentations. Manage filing systems, expense reports, and basic financial tasks like bill payments.</li> </ul> <p> <strong>Qualifications &amp; Experience:</strong> </p> <ul> <li>Bachelor s degree or Equivalent</li> <li>Experience: Typically, 2 3 years of experience in an administrative, secretarial, or support role.</li> <li>Communication: Exceptional written and verbal communication skills.</li> <li>Tech-Savviness: Proficiency in digital office tools, including calendar apps, email software (e.g., Microsoft Outlook, Google Workspace), and travel platforms</li> <li>Organization: Master-level multitasking and time management abilities with a proactive approach to problem-solving.</li> </ul></div></section>

<p>The Training Manager Task Force will provide dedicated Learning &amp; Development support to the assigned Marriott property for a minimum period of six (6) months. The role is responsible for assessing training needs, implementing Marriott-aligned training programs, strengthening employee capabilities, and supporting the hotel in achieving its brand, service, and operational standards.</p><p>Key Responsibilities</p><ul><li>Conduct a comprehensive training needs assessment upon commencement of the assignment.</li><li>Develop and implement a minimum 6-month training action plan based on identified operational and employee development needs.</li><li>Deliver Marriott-aligned orientation, service, operational, leadership, and compliance training.</li><li>Work closely with department heads to identify employee performance and competency gaps.</li><li>Coach and develop supervisors, managers, and associates.</li><li>Monitor training attendance, completion, and effectiveness.</li><li>Maintain accurate training records and prepare monthly training reports.</li><li>Support the implementation of Marriott learning programs and initiatives.</li><li>Conduct training audits and recommend corrective actions where required.</li><li>Monitor improvement in service quality, employee performance, and compliance with hotel standards.</li><li>Develop departmental trainers and strengthen the property's internal training capability.</li><li>Conduct regular follow-up assessments to measure the effectiveness of training.</li><li>Provide management with progress updates and recommendations throughout the assignment.</li><li>Ensure that training systems, materials, and processes are properly established and documented before completion of the task-force assignment.</li><li>Prepare a handover and sustainability plan to ensure continuity of training after the six-month assignment.</li><li>Perform other duties related to Learning &amp; Development as assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Hospitality, HR, Business, or related field.</li><li>Minimum 3 5 years hotel training/L&amp;D experience, preferably at management level.</li><li>Previous Marriott or international hotel experience is preferred.</li><li>Task Force, pre-opening, or hotel opening experience is an advantage.</li><li>Strong knowledge of hotel operations, service standards, and SOPs.</li><li>Excellent training, presentation, coaching, and communication skills.</li><li>Good command of English and Microsoft Office.</li><li>Strong leadership, organization, and interpersonal skills.</li><li>Able to work with multicultural teams and adapt quickly.</li><li>Willing to travel/relocate and commit to a minimum 6-month Task Force assignment.</li></ul>

<p><h4>Additional information</h4> <p>This hotel is owned and operated by an independent franchisee, A Properties Co. W.L.L. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.</p> <p>The Training Manager – Task Force will provide dedicated learning & development support to the assigned Marriott property for a minimum period of six (6) months. The role is responsible for assessing training needs, implementing Marriott-aligned training programs, strengthening employee capabilities, and supporting the hotel in achieving its brand, service, and operational standards.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive training needs assessment upon commencement of the assignment.</li> <li>Develop and implement a minimum 6-month training action plan based on identified operational and employee development needs.</li> <li>Deliver Marriott-aligned orientation, service, operational, leadership, and compliance training.</li> <li>Work closely with department heads to identify employee performance and competency gaps.</li> <li>Coach and develop supervisors, managers, and associates.</li> <li>Monitor training attendance, completion, and effectiveness.</li> <li>Maintain accurate training records and prepare monthly training reports.</li> <li>Support the implementation of Marriott learning programs and initiatives.</li> <li>Conduct training audits and recommend corrective actions where required.</li> <li>Monitor improvement in service quality, employee performance, and compliance with hotel standards.</li> <li>Develop departmental trainers and strengthen the property's internal training capability.</li> <li>Conduct regular follow-up assessments to measure the effectiveness of training.</li> <li>Provide management with progress updates and recommendations throughout the assignment.</li> <li>Ensure that training systems, materials, and processes are properly established and documented before completion of the task-force assignment.</li> <li>Prepare a handover and sustainability plan to ensure continuity of training after the six-month assignment.</li> <li>Perform other duties related to learning & development as assigned by management.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree or diploma in Hospitality, HR, Business, or related field.</li> <li>Minimum 3–5 years’ hotel training/L&D experience, preferably at management level.</li> <li>Previous Marriott or international hotel experience is preferred.</li> <li>Task Force, pre-opening, or hotel opening experience is an advantage.</li> <li>Strong knowledge of hotel operations, service standards, and SOPs.</li> <li>Excellent training, presentation, coaching, and communication skills.</li> <li>Good command of English and Microsoft Office.</li> <li>Strong leadership, organization, and interpersonal skills.</li> <li>Able to work with multicultural teams and adapt quickly.</li> <li>Willing to travel/relocate and commit to a minimum 6-month Task Force assignment.</li> </ul> <p>This company is an equal opportunity employer.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>A Properties Co. W.L.L<br>.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>The <br>Training Manager – Task Force<br>will provide dedicated Learning &amp; Development support to the assigned Marriott property for a minimum period of six (6) months. The role is responsible for assessing training needs, implementing Marriott-aligned training programs, strengthening employee capabilities, and supporting the hotel in achieving its brand, service, and operational standards.<br>Key Responsibilities<br>Conduct a comprehensive training needs assessment upon commencement of the assignment. <br>Develop and implement a minimum 6-month training action plan based on identified operational and employee development needs. <br>Deliver Marriott-aligned orientation, service, operational, leadership, and compliance training. <br>Work closely with department heads to identify employee performance and competency gaps. <br>Coach and develop supervisors, managers, and associates. <br>Monitor training attendance, completion, and effectiveness. <br>Maintain accurate training records and prepare monthly training reports. <br>Support the implementation of Marriott learning programs and initiatives. <br>Conduct training audits and recommend corrective actions where required. <br>Monitor improvement in service quality, employee performance, and compliance with hotel standards. <br>Develop departmental trainers and strengthen the property's internal training capability. <br>Conduct regular follow-up assessments to measure the effectiveness of training. <br>Provide management with progress updates and recommendations throughout the assignment. <br>Ensure that training systems, materials, and processes are properly established and documented before completion of the task-force assignment. <br>Prepare a handover and sustainability plan to ensure continuity of training after the six-month assignment. <br>Perform other duties related to Learning &amp; Development as assigned by management. <br>Qualifications:<br>Bachelor’s degree or diploma in Hospitality, HR, Business, or related field. <br>Minimum 3–5 years’ hotel training/L&amp;D experience, preferably at management level. <br>Previous Marriott or international hotel experience is preferred. <br>Task Force, pre-opening, or hotel opening experience is an advantage. <br>Strong knowledge of hotel operations, service standards, and SOPs. <br>Excellent training, presentation, coaching, and communication skills. <br>Good command of English and Microsoft Office. <br>Strong leadership, organization, and interpersonal skills. <br>Able to work with multicultural teams and adapt quickly. <br>Willing to travel/relocate and commit to a minimum 6-month Task Force assignment. <br>This company is an equal opportunity employer.<br>frnch1</span> </div>

<p><h4>Description</h4> <p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations and large-scale events (golf tournaments, weddings, corporate functions, etc).</p> <h4>Responsibilities</h4> <p><strong>1. Food & beverage operations</strong><br> Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery.<br> Maintain consistently high standards of service, presentation, cleanliness, and guest experience.<br> Develop, implement, and continuously improve operational procedures and service standards.<br> Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations.<br> Actively manage service during peak trading periods and high-profile club events.</p> <p><strong>2. Events & banquet operations</strong><br> Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations.<br> Collaborate with the Events team to ensure successful planning and flawless execution.<br> Ensure appropriate staffing, equipment, and operational readiness for large-scale events.<br> Maintain exceptional service standards across both day-to-day operations and special events.</p> <p><strong>3. Team leadership & people management</strong><br> Lead, coach, and develop supervisors and operational teams across multiple outlets.<br> Build a strong service culture focused on hospitality, accountability, and continuous improvement.<br> Manage workforce planning, scheduling, and staffing levels in line with operational demand.<br> Conduct regular performance reviews, coaching sessions, and training initiatives.<br> Foster collaboration between front-of-house and back-of-house teams.</p> <p><strong>4. Financial & operational performance</strong><br> Manage departmental budgets while controlling labour, food, and beverage costs.<br> Monitor operational performance through KPIs and management reporting.<br> Identify opportunities to improve efficiency, increase revenue, and reduce waste.<br> Ensure inventory, purchasing, and stock control processes are effectively managed.<br> Support forecasting and business planning alongside senior management.</p> <p><strong>5. Member & guest experience</strong><br> Champion a service-first culture that delivers exceptional member and guest satisfaction.<br> Respond proactively to feedback and resolve service issues in a timely and professional manner.<br> Continuously identify opportunities to elevate the club's hospitality offering.<br> Build strong relationships with members and regular guests to enhance loyalty and engagement.</p> <p><strong>6. Compliance & quality assurance</strong><br> Ensure full compliance with food safety, hygiene, and health & safety regulations.<br> Maintain HACCP standards and ensure all operational procedures are consistently followed.<br> Conduct regular operational audits across all outlets.<br> Ensure compliance with company policies, licensing requirements, and brand standards.</p> <h4>Candidate profile</h4> <p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline.<br> 5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments.<br> Minimum 3 years in a leadership role managing multiple outlets and large operational teams.<br> Demonstrated experience overseeing banquet, conference, or large-scale event operations.<br> Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability.<br> Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous.<br> HACCP or Food Safety certification is desirable.</p> <h4>Requirements</h4> <li>Operational leadership and execution</li> <li>Guest-centric mindset with a passion for service excellence</li> <li>Commercial and financial acumen</li> <li>Team leadership, coaching, and people development</li> <li>Planning, organisation, and resource management</li> <li>Event and banquet operations management</li> <li>Problem-solving and sound decision-making under pressure</li> <li>Strong communication and stakeholder management</li> <li>Attention to detail and commitment to quality</li> <li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></p><p></p>

<p><h4>Description</h4> <p>The hospitality & guest experience manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.</p> <p>Working cross-functionally, the hospitality & guest experience manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p> <h4>Responsibilities</h4> <p><strong>1. Member & guest experience</strong></p> <ul> <li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li> <li>Ensure every member interaction reflects the standards of a luxury private club</li> <li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li> <li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li> <li>Identify opportunities to surprise and delight members through personalised experiences</li> <li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li> </ul> <p><strong>2. Hospitality operations & service excellence</strong></p> <ul> <li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li> <li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li> <li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li> <li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li> <li>Monitor daily operations to ensure a seamless member journey across every department</li> </ul> <p><strong>3. Cross-functional service leadership</strong></p> <ul> <li>Partner closely with food & beverage, golf operations, facilities, housekeeping, events, membership, and reception teams to deliver a unified member experience</li> <li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li> <li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li> <li>Promote collaboration and accountability for service excellence across the organisation</li> </ul> <p><strong>4. Quality assurance & continuous improvement</strong></p> <ul> <li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li> <li>Conduct regular mystery audits and operational walkthroughs</li> <li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li> <li>Lead service improvement projects and monitor implementation across departments</li> <li>Benchmark the club against leading luxury hospitality and private club standards</li> </ul> <p><strong>5. Training & service culture</strong></p> <ul> <li>Champion a hospitality-first culture throughout the organisation</li> <li>Design and deliver customer service training programmes for all member-facing employees</li> <li>Coach managers and supervisors on luxury service delivery and member engagement</li> <li>Reinforce standards through regular observations, coaching, and feedback</li> <li>Recognise and celebrate exceptional service across teams</li> </ul> <p><strong>6. Club ambience & member engagement</strong></p> <ul> <li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li> <li>Work with marketing, membership, and events teams to enhance member engagement initiatives</li> <li>Support the delivery of exclusive member experiences and hospitality activations</li> <li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in hospitality management, hotel management, tourism, business administration, or a related discipline</li> <li>5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</li> <li>Proven experience in guest relations, front office, hospitality operations, or luxury service management</li> <li>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</li> <li>Experience leading cross-functional service improvement initiatives</li> <li>Exceptional interpersonal, communication, and relationship-building skills</li> <li>Comfortable engaging with senior executives, VIPs, members, and international guests</li> <li>Experience designing service standards and delivering hospitality training is highly desirable</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member &amp; guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations &amp; service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance &amp; continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training &amp; service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience &amp; member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Marketing Executive</strong></p><br><p>As the <strong>Marketing Executive</strong>, you will support the implementation of the hotel's marketing, communications, and digital initiatives, ensuring brand consistency and effective campaign execution. Working closely with internal departments, external agencies, and suppliers, you will assist in promoting the resort, enhancing brand visibility, and driving guest engagement through various marketing channels.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li><strong>Engage in conservation</strong>&nbsp;efforts and help preserve wildlife.</li><li><strong>Enjoy sustainable adventures</strong>&nbsp;with exclusive rewards.</li><li><strong>Celebrate locality</strong>&nbsp;and heritage in a vibrant community.</li><li><strong>Advance your career</strong>&nbsp;with global development opportunities.</li><li><strong>Drive change</strong>&nbsp;through impactful social initiatives.</li><li><strong>Collaborate</strong>&nbsp;with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><p><strong>Brand &amp; Marketing Support</strong></p><br><ul><li>Assist in maintaining brand standards across all marketing and communication activities.</li><li>Ensure marketing materials align with brand guidelines and hotel positioning.</li><li>Support the development and execution of marketing campaigns and promotional activities.</li></ul><p><strong>Campaign Coordination</strong></p><br><ul><li>Coordinate marketing, public relations, advertising, and promotional campaigns.</li><li>Liaise with internal departments and external vendors to ensure timely campaign delivery.</li><li>Assist in organizing photoshoots, media visits, and promotional events.</li></ul><p><strong>Content &amp; Communications</strong></p><br><ul><li>Create and update marketing content for brochures, newsletters, website pages, and social media platforms.</li><li>Support media communications and prepare promotional materials.</li><li>Assist with internal communication initiatives and announcements.</li></ul><p><strong>Digital Marketing Support</strong></p><br><ul><li>Assist in managing the hotel's digital presence, including website updates, social media channels, email campaigns, and online listings.</li><li>Support SEO, paid advertising, and social media activities as directed.</li><li>Monitor digital campaign performance and prepare basic performance reports.</li></ul><p><strong>CRM &amp; Guest Engagement</strong></p><br><ul><li>Support CRM initiatives and email marketing campaigns.</li><li>Assist with guest communication campaigns and loyalty program promotions.</li><li>Maintain guest database accuracy and marketing distribution lists.</li></ul><p><strong>Events &amp; Activations</strong></p><br><ul><li>Support the planning and execution of hotel events, promotions, partnerships, and activations.</li><li>Coordinate marketing materials required for events and campaigns.</li><li>Assist with on-site event logistics and brand visibility initiatives.</li></ul><p><strong>Market Research &amp; Reporting</strong></p><br><ul><li>Conduct market and competitor research to identify trends and opportunities.</li><li>Monitor campaign performance and collect data for reporting purposes.</li><li>Prepare regular marketing activity reports and presentations.</li></ul><p><strong>Agency &amp; Supplier Coordination</strong></p><br><ul><li>Coordinate with marketing agencies, designers, photographers, printers, and other suppliers.</li><li>Follow up on project timelines and ensure deliverables meet required standards.</li></ul><p><strong>Administration</strong></p><br><ul><li>Maintain organized marketing files, databases, and asset libraries.</li><li>Assist in budget tracking, purchase requests, and invoice processing.</li><li>Ensure all hotel listings and promotional content remain current and accurate.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience: </strong>Minimum 2–3 years of experience in marketing, communications, or a related field, preferably within hospitality, tourism, or luxury brands.</li><li><strong>Communication Skills: </strong>Excellent written and verbal communication skills in English. Additional language skills are an advantage.</li><li><strong>Personal Attributes: </strong>Highly organized, proactive, and detail-oriented. Strong interpersonal and teamwork skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li><li><strong>Education: </strong>Bachelor's degree or diploma in Marketing, Communications, Business Administration, or a related field.</li><li><strong>Technical Skills: </strong>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with social media platforms, content management systems, email marketing tools, and basic design software. Knowledge of digital marketing platforms is an advantage.</li><li><strong>Additional Assets: </strong>Previous experience in hospitality marketing. Experience working with marketing agencies, content creation, and event coordination.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong>&nbsp;Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLES</strong></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>Duties and Responsibilities</b> </p> <ul> <li> <p>Develop and execute integrated digital marketing and communications plans on a monthly, quarterly, and annual basis, aligned with business objectives and commercial priorities</p> </li> <li> <p>Lead and manage all digital platforms, including website and landing pages, ensuring optimal performance, user experience, and brand consistency</p> </li> <li> <p>Execute integrated marketing initiatives across social media, SEO, PPC, and email marketing, ensuring alignment with overall strategy</p> </li> <li> <p>Plan and implement monthly content calendars for the Hotel, Spa, Restaurants, and Lounges, ensuring timely, relevant, and on-brand communication</p> </li> <li> <p>Produce high-quality photo and video content that supports brand storytelling and positioning across all digital channels</p> </li> <li> <p>Lead the creative direction of all photo and video shoots, ensuring consistency with brand identity, visual standards, and messaging</p> </li> <li> <p>Define and guide the visual identity, art direction, and storytelling framework across all communication platforms</p> </li> <li> <p>Develop creative concepts, mood boards, and storyboards to support campaigns and content development</p> </li> <li> <p>Design and develop marketing materials, including digital assets and promotional collateral, utilizing tools such as Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as video editing tools such as Adobe Premiere Pro, Final Cut Pro or similar</p> </li> <li> <p>Ensure consistency of visual identity and full adherence to Four Seasons brand standards across all touchpoints</p> </li> <li> <p>Ensure alignment between online storytelling and the on-property guest experience, maintaining a seamless and elevated brand journey</p> </li> <li> <p>Monitor, analyze, and report on digital performance across all platforms, including monthly, quarterly, and annual reporting</p> </li> <li> <p>Lead data-driven decision-making through analytics, insights, and benchmarking tools to continuously enhance marketing effectiveness</p> </li> <li> <p>Translate performance insights into clear, actionable strategies and ongoing campaign optimization</p> </li> <li> <p>Actively manage the hotel s online presence and reputation, engaging with guests and communities across all digital platforms in a timely and professional manner</p> </li> <li> <p>Collaborate with internal departments including F&amp;B, Rooms, Spa, and Sales to support business initiatives and campaigns</p> </li> <li> <p>Maintain and update digital asset libraries, press materials, and online platforms</p> </li> <li> <p>Manage timelines, suppliers, and production processes for marketing and communication materials</p> </li> <li> <p>Act as a brand ambassador and ensure compliance with Four Seasons standards and values</p> </li> </ul> <p> </p> <p> <b>Qualifications &amp; Skills</b> </p> <ul> <li> <p>Bachelor s degree in Marketing, Communications, or related field. Minimum of 4 6 years experience in digital marketing, or a related role, preferably within a luxury hospitality environment.</p> </li> <li> <p>Strong knowledge of digital marketing tools, analytics, SEO, and PPC. Proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign).</p> </li> <li> <p>Strong communication, creativity, and organizational skills, with the ability to manage multiple projects in a fast-paced environment.</p> </li> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>Hawar Resort by Mantis is seeking an experienced and dynamic Culinary Director to lead and oversee all culinary operations across the resort. The successful candidate will be responsible for maintaining the highest standards of food quality, consistency, innovation, guest satisfaction, and operational excellence across all dining venues. The Culinary Director will play a key role in menu development, talent management, cost control, and culinary innovation while ensuring that all food offerings align with the resort's luxury positioning and guest expectations.</p> <h4>What is in it for you:</h4> <p>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!<br> Ignite your skills with our cutting-edge academies for rapid professional growth.<br> Cultivate your talents and watch your career flourish, locally and globally.<br> Drive change through impactful corporate social responsibility activities.<br> Immerse yourself in a vibrant work environment with extraordinary colleagues.<br> Join us on a direct path to success as we skyrocket to new heights!</p> <h4>Key responsibilities:</h4> <ul> <li>Oversee all culinary operations across the resort, ensuring alignment with brand standards and operational excellence.</li> <li>Lead the development and execution of authentic Italian cuisine concepts, menus, and dining experiences.</li> <li>Ensure consistency and the highest standards in food quality, taste, presentation, and temperature across all kitchens.</li> <li>Drive innovation in menus, concepts, and food presentation to enhance guest experience and market positioning.</li> <li>Collaborate with marketing and F&B leadership to develop promotions, campaigns, and destination dining experiences.</li> <li>Maintain and improve kitchen operations to maximize profitability while ensuring high guest satisfaction.</li> <li>Ensure effective communication and alignment across all culinary teams.</li> <li>Monitor and manage stock levels, purchasing, receiving, and storage to meet company standards and control costs.</li> <li>Ensure all goods purchased comply with hotel specifications and quality standards.</li> <li>Lead and develop culinary teams through training, coaching, succession planning, and performance management.</li> <li>Ensure compliance with HACCP guidelines, hygiene standards, and food safety regulations.</li> <li>Promote best practices in kitchen operations, cleanliness, and grooming standards.</li> <li>Build strong cross-functional relationships with F&B, operations, sales & marketing, and other departments.</li> <li>Identify opportunities for efficiency improvements, cost optimization, and operational excellence.</li> <li>Stay updated on culinary trends, particularly within Italian and Mediterranean cuisine, and implement relevant innovations.</li> <li>Lead by example, fostering a positive, engaged, and high-performing team culture.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in culinary arts, hospitality management, or a related field.</li> <li>Professional culinary certification from an accredited institution.</li> <li>Minimum 10 years of professional culinary experience, including at least 3 years in a senior culinary leadership role.</li> <li>Strong expertise in Italian cuisine, including menu development, authentic preparation methods, and modern Italian dining trends.</li> <li>Previous experience in luxury hotels, resorts, or high-end standalone restaurants.</li> <li>Proven track record in menu engineering, food cost control, and operational management.</li> <li>Experience managing large culinary teams in a high-volume environment.</li> <li>Strong understanding of international cuisines and dietary requirements.</li> <li>Excellent leadership, communication, coaching, and organizational skills.</li> <li>Knowledge of kitchen management systems, inventory controls, and purchasing procedures.</li> <li>Advanced knowledge of food safety standards and HACCP requirements.</li> <li>Ability to work effectively in a fast-paced, multicultural environment.</li> <li>Fluency in English; additional languages are an advantage.</li> </ul> <h4>Preferred experience</h4> <ul> <li>Experience opening or repositioning Italian restaurants within luxury hospitality environments.</li> <li>Experience working in island resorts, destination resorts, or luxury lifestyle hospitality brands.</li> <li>Strong network within the international culinary community and awareness of emerging food trends.</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>