Safety Manager Jobs in Bahrain
1183 Jobs Found
<p>The Relationship Manager is responsible to generate new business by identifying and acquiring potential customers, as well as retaining existing clients within the commercial and SME sectors as part of the departmental objectives and the relationship management strategy, contributing to the achievement of revenue and targets. Additionally, development of strategies to expand customer relationships, improve client satisfaction, and drive business growth. Drive profitable revenue and volume growth by focusing on new customer acquisition, deepening existing customer relationships, and cross-selling products to increase the company's customer share. Perform an annual review of the CSME portfolio in accordance with department review guidelines. Manage and service customer relationships within the CSME, engaging with customers to uncover needs and offer suitable products, services, and solutions from the full range of CSME offerings. Meet, visit, and regularly call clients to discuss and identify their requirements in line with the department's calling program. Gather and analyze necessary documentation, prepare a comprehensive credit application report, and proactively follow up to manage the process until disbursement. Conduct due diligence in accordance with the company s corporate governance and regulatory requirements. Deliver high-quality customer service and maintain a customer-centric approach by addressing client needs and providing excellent service at all times. Ensure proper handover procedures during planned leaves, ensuring a seamless transition and continuity of service for clients. Take ownership and responsibility for tasks or projects assigned by the Line Manager, ensuring objectives are met. Manage the defaulted accounts, implementing appropriate measures to prevent further escalations. Ensure consistent compliance with CBB rules and regulations, as well as company policies and the code of conduct to maintain organizational integrity. The Employee must adhere to all company s Employee Code of Conduct guidelines. Perform any other tasks assigned by the manager to support team operations and business objectives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification :</strong> Education A minimum of BSc. in Business, Finance, or any related field. Experience A minimum of Three years of experience in the same field. With a higher education degree, less number of years of experience may be considered. Simultaneously, lower education degree with extensive experience may be considered.</p><p><strong>Certificates and Licenses - Competencies :</strong></p><p><strong>Core Competencies</strong></p><ul><li>Strong verbal and written communication skills to clearly convey complex information to both internal and external stakeholders.</li><li>Works proactively with colleagues, sharing knowledge, resources, and support to achieve team and organizational objectives.</li><li>Adapt to change, embrace challenges, stay resilient under pressure, and maintain a positive attitude to achieve goals.</li><li>Strong analytical and critical thinking abilities to resolve issues efficiently and effectively in complex, high-pressure situations.</li><li>Able to uphold ethical standards, make transparent decisions, follow legal requirements, and treat others with fairness and respect.</li></ul><p><strong>Technical/Role-Specific Competencies</strong></p><ul><li>Strong business development and portfolio management expertise to drive profitable revenue growth through new client acquisition, relationship deepening, and cross-selling of CSME products.</li><li>Advanced credit analysis and review capability to conduct new and annual portfolio reviews, perform due diligence, assess financial performance, and prepare comprehensive credit applications through to disbursement.</li><li>Relationship management and advisory skills to proactively engage clients, identify business needs, and deliver tailored CSME products and solutions that enhance customer value and retention.</li><li>Project coordination and execution proficiency to manage assigned initiatives, meet departmental targets, and collaborate effectively with internal and external stakeholders within set timelines.</li><li>Risk management and compliance expertise to monitor defaulted accounts, implement preventive measures to avoid escalation, and ensure full adherence to CBB regulations and Commercial & SME policies.</li></ul>
<p><h4>Position objective</h4>
<p><strong>Achieve company objectives</strong>, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.<br>
Implement operating procedures at the store as per the company and brand standards.<br>
Promote the loyalty program of the company for maximizing loyalty and repeat sales.<br>
Provide feedback to the area manager and operations manager with regards to employees and products.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Brief and guide the staff on achievement of the daily / weekly / monthly sales target.</li>
<li>Must be fashionable, well-groomed, and possess up-to-date product knowledge to ensure minimal stock loss.</li>
<li>Maintain knowledge of new products, trends, and fashion directives at all times in order to effectively respond to and anticipate customer needs.</li>
<li>Ensure minimal stock loss and manage stockrooms.</li>
<li>Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered to by all the staff at all times.</li>
<li>Apply creative techniques to achieve or exceed the store sales target.</li>
<li>Ensure required stock levels are maintained to maximize sales.</li>
<li>Conduct weekly audits of the store administration and resolve discrepancies if any.</li>
<li>Manage the daily roster, leave, and grievances of the retail staff.</li>
<li>Maintain the visual merchandising standards at the stores at all times as per set VM standards.</li>
<li>Promote the club apparel loyalty program of the company for repeat sales.</li>
<li>Supervise the store and provide feedback to the area manager with regards to the employees and products.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Stay updated about the various brands of the group for suggestive selling to the customers.</li>
<li>Take end-to-end store operations responsibility.</li>
<li>Be physically fit to stand for extended hours and perform heavy lifting.</li>
</ul></p><p></p>
<p><p><strong>Job type:</strong> Full time<br>
<strong>Location:</strong> Bahrain<br>
<strong>Department:</strong> Tax advisory, Grant Thornton Abdulaal<br>
<strong>Designation:</strong> Manager - Corporate tax</p>
<h4>Primary duties</h4>
<ul>
<li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li>
<li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li>
<li>Provide innovative tax planning and review complex tax returns.</li>
<li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li>
<li>Manage tax provision and tax compliance process.</li>
<li>Improve processes by developing or implementing best practices.</li>
<li>Manage and coordinate tax audits.</li>
<li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li>
<li>Manage and lead the tax advisory team.</li>
</ul>
<h4>Decision making authority</h4>
<p>In coordination with partner and senior partner.</p>
<h4>Competencies, knowledge, skills and abilities</h4>
<ul>
<li>Excellent numeric and analytical skills.</li>
<li>Result-driven and client focus.</li>
<li>Ability to meet client deadlines.</li>
<li>Ability to withstand work pressure.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting, finance, commerce or related field.</li>
<li>Completed a professional qualification, such as CPA/ACCA/CA/LLB/LLM/LLD/JSD.</li>
<li>5+ years of professional experience in the taxation field.</li>
<li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li>
<li>Good knowledge of business process.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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The IT Manager leads the strategy, deployment, maintenance, and security of all hotel technology infrastructure, ensuring seamless operational systems, high data protection standards, and robust network environments, including full IT architecture setup during the pre-opening phase. <br><br><ul><li><strong>Pre-Opening Technology Deployment:</strong> Oversee the installation, configuration, testing, and integration of core hotel systems (PMS, POS, RMS, Keycards, Guest Wi-Fi, PABX, IPTV, Network Infrastructure, and Cyber Security) prior to launch.</li><li><strong>Systems Maintenance & Support:</strong> Ensure 24/7 stability, performance, and uptime across all hardware, software, server environments, and hotel networks.</li><li><strong>Data Security & Compliance:</strong> Implement cybersecurity protocols, access controls, data backup frameworks, and disaster recovery plans in compliance with corporate standards and local data protection regulations.</li><li><strong>Vendor & Budget Management:</strong> Manage IT vendor SLAs, software licensing, tech procurement contracts, and departmental operating and capital expenditure (CapEx) budgets.</li><li><strong>User Support & Training:</strong> Provide technical troubleshooting, manage helpdesk operations for hotel staff, and deliver user training on core system usage and cybersecurity awareness.<br></li></ul> </div>
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<p>Quick starters preferred -A new opportunity has arisen for a seasoned Sales & Marketing Manager to join this modern 5* boutique hotel in Bahrain. We are seeking a commercially astute hospitality professional with a strong track record in driving revenue, developing key accounts and delivering impactful sales and marketing strategies across a competitive market.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul>
<li>Commercial Planning & Performance</li><li>Sales & Business Development</li><li>Marketing, PR & Partnerships</li><li>Internal Coordination & Service</li><li>Stakeholder Engagement</li></ul>
<p><strong>Requirements:</strong></p><br><ul>
<li>Gulf location experience</li><li>Arabic speaker</li><li>Quick starters preferred</li><li>Minimum five years of relevant hotel sales and marketing experience, including at least two years in a managerial position.</li><li>A proven record of generating new business, developing productive accounts and achieving measurable revenue results and not only maintaining an inherited client portfolio.</li><li>Experience in luxury, lifestyle or boutique hotels is preferred.</li><li>Practical experience coordinating marketing campaigns, promotional activity and external agencies.</li><li>Strong commercial judgement, negotiation, presentation, relationship-management and written communication skills.</li></ul>
<p><strong>Salary Package: Market related</strong></p><br> </div>
<p>The Marketing Manager is responsible for developing and executing integrated marketing strategies that strengthen brand awareness, increase customer acquisition, and drive revenue across the company's portfolio. The role oversees digital and traditional marketing initiatives, campaigns, partnerships, events, and promotional activities while ensuring brand consistency and achieving business objectives. The Marketing Manager will work closely with internal stakeholders and external agencies to deliver impactful marketing campaigns and maximize ROI.
Marketing Strategy
• Develop and implement annual marketing plans aligned with business objectives.
• Plan and execute integrated marketing campaigns across online and offline channels.
• Monitor campaign performance and optimize marketing initiatives based on insights and KPIs.
Brand Management
• Ensure consistent brand positioning and messaging across all marketing channels.
• Maintain brand standards across all customer touchpoints.
• Identify opportunities to enhance brand visibility and market presence.
Digital Marketing
• Manage digital marketing activities including social media, email marketing, SEO, SEM, and paid advertising.
• Oversee website content and digital customer engagement initiatives.
• Track digital performance metrics and prepare campaign reports.
Events & Promotions
• Plan and manage marketing events, product launches, activations, and promotional campaigns.
• Coordinate with vendors, agencies, and partners to ensure successful execution.
• Evaluate event performance and return on investment.
Budget & Stakeholder Management
• Prepare and manage the annual marketing budget.
• Manage relationships with creative agencies, media partners, and suppliers.
• Collaborate with sales and operations teams to support commercial objectives.
Reporting & Analysis
• Analyze market trends, customer insights, and competitor activities.
• Measure campaign effectiveness and recommend continuous improvements.
• Present marketing performance reports to senior management.</p><p>• Bachelor's degree in Marketing, Business Administration, or a related field.
• 5+ years of marketing experience within the F&B, hospitality, or restaurant industry.
• Proven experience developing and executing marketing campaigns that drive brand awareness and sales.
• Strong knowledge of digital marketing, social media, CRM, and customer engagement strategies.
• Experience managing multiple restaurant brands or outlets is highly preferred.
• Excellent leadership, communication, and project management skills.</p>
<h2 class="h5">Job description</h2>
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<strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel. </p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment. </p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast. </p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand. </p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan. <br></p><br><p><strong>KEY RESPONSIBILITIES</strong> </p><br><p><strong>Leadership: </strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy. </p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE. </p><br></li></ul><p><strong>Strategy & planning: </strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval. </p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador. </p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP. </p><br></li><li><p>Delivery of commercial plan and achieving sales targets. </p><br></li><li><p>Continuous evolve RevPAR and RGI. </p><br></li><li><p>Achieving target quality scores (Medallia & Quality Audit). </p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc. </p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments. </p><br></li><li><p>Achieving and evolving the Wyndham Green certification. </p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality. <br></p><br></li></ul><p><strong>Quality </strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance. </p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance. <br></p><br></li></ul><p><strong>Human Resources </strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital. </p><br></li></ul><ul><li><p>The GM will role model the service culture values. </p><br></li></ul><p><strong>Hotel Opening </strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path </p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners. </p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>
<p><h4>Description</h4>
<p>We are looking for a proactive and analytical project manager to support the performance and growth of a leading destination in Bahrain.</p>
<p>In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.</p>
<h4>Main responsibilities</h4>
<ul>
<li>Analyze visitor, membership, and revenue data to identify trends and opportunities.</li>
<li>Monitor customer behavior, including patterns and spending habits.</li>
<li>Prepare reports and dashboards to track business performance and key metrics.</li>
<li>Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.</li>
<li>Support the implementation and tracking of business improvement initiatives.</li>
<li>Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.</li>
<li>Evaluate the effectiveness of promotions, events, and new initiatives.</li>
<li>Conduct market research and benchmark industry trends and best practices.</li>
<li>Provide ad-hoc analysis and operational support to management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2-5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Advanced proficiency in Microsoft Excel or Google Sheets.</li>
<li>Ability to interpret data and translate insights into practical recommendations.</li>
<li>Strong organizational and project coordination skills.</li>
<li>Excellent communication and stakeholder management abilities.</li>
<li>Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.</li>
<li>Experience in hospitality, leisure, retail, or customer-facing industries is a plus.</li>
<li>Based in Bahrain.</li>
</ul></p><p></p>
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<p><strong>JOB TITLE</strong><br>Manager, Leasing | MAF Properties | Asset Management Bahrain<br><strong>ROLE SUMMARY</strong><br>The Leasing Manager is responsible for executing leasing operations and managing tenant relationships across a defined regional portfolio of malls. The role ensures occupancy targets, revenue goals, and tenant satisfaction are met by driving timely lease transactions and proactive account management.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Manage leasing activities across assigned assets, including new leases, renewals, and replacements.</li><li>Prepare and present proposals, rent justifications, and internal approval documentation.</li><li>Negotiate lease terms in accordance with regional pricing guidelines and governance standards.</li><li>Maintain ongoing communication with tenants to address operational and commercial concerns.</li><li>Support anchor tenant negotiations and relationship development.</li><li>Ensure high tenant satisfaction through responsive servicing and coordination with mall operations.</li><li>Analyze market trends, category performance, and competitor benchmarks.</li><li>Track KPIs including occupancy rate, rent yield, and lease maturity schedules.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration or any relevant field.</li><li>6–10 years of experience in leasing or property management, ideally within regional or multi-asset portfolios.</li><li>Exposure to Bahrain or GCC retail markets.</li><li>Excellent communication and negotiation skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
Role Description We are seeking a results-driven Regional Sales Manager / Business Development Director / Commercial Manager to lead business growth initiatives, expand market presence, and strengthen customer relationships across multiple markets. This role is responsible for developing and executing commercial strategies that drive revenue growth, identify new business opportunities, and maximize long-term profitability while ensuring alignment with organizational objectives. The successful candidate will develop strategic sales plans, identify emerging market trends, evaluate competitive landscapes, and establish initiatives that increase market share and business performance. You will build and maintain strong relationships with key clients, distributors, channel partners, and stakeholders while identifying opportunities to expand existing accounts and acquire new customers. Key responsibilities include leading business development activities, generating qualified sales opportunities, negotiating commercial agreements, preparing proposals, managing contract discussions, and closing high-value business opportunities. You will oversee the entire sales cycle, from prospecting and pipeline development to contract execution and post-sales relationship management. The role involves collaborating closely with marketing, operations, finance, product development, customer success, and executive leadership to deliver integrated commercial solutions that meet customer needs and support sustainable growth. You will analyze customer requirements, recommend tailored solutions, and ensure high levels of customer satisfaction throughout the engagement process. You will monitor sales performance, revenue trends, profitability, forecasting accuracy, and key performance indicators to support informed business decisions. Responsibilities include preparing sales reports, commercial forecasts, market analyses, pricing strategies, and business presentations for senior management. You will identify new market segments, evaluate partnership opportunities, explore strategic alliances, and support product or service expansion initiatives. Continuous assessment of industry developments, customer behavior, and competitor activities will be essential to maintain a competitive advantage and adapt commercial strategies accordingly. The position also includes leading, mentoring, and motivating sales and business development teams by promoting collaboration, accountability, and performance excellence. You will establish sales objectives, monitor progress, provide coaching, and encourage continuous improvement to achieve organizational goals. You will ensure compliance with company policies, commercial standards, contractual obligations, and ethical business practices while managing commercial risks and protecting the organization's interests. Continuous process improvement, customer-centric thinking, and innovation are expected to enhance operational efficiency and strengthen long-term business success. Qualifications Strong understanding of sales management, business development, and commercial strategy principles. Knowledge of market analysis, customer acquisition, account management, and revenue growth strategies. Ability to develop and execute strategic sales plans aligned with business objectives. Excellent negotiation, presentation, and commercial communication skills. Strong relationship-building abilities with clients, partners, distributors, and internal stakeholders. Familiarity with CRM platforms, sales reporting tools, and pipeline management systems. Knowledge of pricing strategies, contract management, proposal development, and commercial negotiations. Strong analytical skills with the ability to interpret market data, sales metrics, and financial reports. Understanding of forecasting, budgeting, profitability analysis, and performance measurement. Ability to identify new business opportunities and develop sustainable growth strategies. Strong leadership, coaching, and team development capabilities. Excellent organizational and project management skills with the ability to manage multiple priorities. Ability to collaborate effectively across cross-functional teams and support business initiatives. Customer-focused mindset with strong problem-solving and decision-making abilities. High level of professionalism, integrity, and accountability in commercial operations. Adaptability to changing market conditions and evolving business priorities. Commitment to continuous learning, innovation, and delivering exceptional business results. Strong business acumen with the ability to balance customer needs and organizational objectives.
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p><p>Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you</p><p>Our Services:</p><p>Investor Due Diligence: AML screening to ensure investor compliance with money laundering All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|) Collection and Identification of Beneficial Owners and Shareholders Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.) PEP identification and Reporting</p><p>Registration and Static Data: Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program. Distribute Investor Communications/ mailings via manual email, portal or system generated</p><p>Dealing & Cash: Receive and Process Subscriptions, Redemptions, Transfers, and Switches Approve bank information for wires Match money received to money in the bank</p><p>Reconciliations: Reconcile money movements related to subscriptions, redemptions, switches and distribution Investigate reconciliation breaks Chase for missing monies related to partial or unsettled payments Ensure custodians/ distributors are all reconciled by the end of each month</p><p>Reporting: Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Caf ) Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more Family Office reporting: Updating FO investor accounts</p><p>Tax, FATCA/CRS: Collection of relevant FATCA/CRS forms TIN and GIIN verification Tax declaration collection Defining tax status of every investor in system</p><p><strong>Desired Candidate Profile</strong></p><p>Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p>
<h2 class="h5">Job description</h2>
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<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
<p><strong>MAIN OBJECTIVES</strong> Manager Aircraft Structure and Interiors is accountable to Senior Manager Engineering for the effective management of the Structures & Interiors Engineering group, providing technical support and development for aircraft structures and cabin interior in accordance with the duties and responsibilities specified herein.</p><p><strong>MAIN DUTIES</strong></p><ol><li>Allocate staff and review their responses to Airworthiness Directives, Service Bulletins, Service Letters, Technical Follow Ups, where applicable to aircraft structures and cabin interiors, as required by Air Navigation Technical Regulation (ANTR) Part M.301 (7), M.302 (a) and M.303.</li><li>Ensure staff performance and their activities in accordance with the procedures established in compliance with ANTR M.704(a)(7) and that they are continually amended and updated to reflect current practice and any new regulatory requirements.</li><li>Ensure the structures and interiors group promptly carry out their responsibilities in respect of Service Bulletins, Service Letters, Technical Follow Ups etc in accordance with the embodiment policy established in accordance with ANTR M. 301(7).</li><li>Liaise with aircraft, component and system manufacturers to explore opportunities for enhancements/improvements to the technical performance of in-service equipment.</li><li>The provision of technical representation and technical information exchange on behalf of Gulf Air engineering at industry symposiums/conferences, vendor meetings and third party organizations as required.</li><li>Ensure that an adequate number of properly qualified staff are recruited and retained for all key job positions and that those job roles are clearly defined as required by ANTR M.706(g).</li><li>Ensure that appropriate training is provided and that it is properly recorded for all staff involved in the aircraft continuing airworthiness functions or related activities as required by ANTR M. 706(h).</li><li>Any corrective action relevant to his area, resulting from the quality audit programme, in accordance with ANTR M. 712.</li><li>Ensure that the CAME & TIM procedures pertaining to the activities of areas under his/her control is continually amended and updated to reflect current practice and take account of any new airworthiness requirements.</li><li>Ensure that the modifications embodiment policy is in accordance with ANTR M.301(7) and GF CAME procedures.</li><li>Assess and recommend proposed changes to the Approved Aircraft Maintenance Programme related to the aircraft structures & cabin interiors, for which his staff are responsible.</li><li>Direct all non OEM modification Engineering Development activities to ensure timescales, specifications and budget constraints are met.</li><li>Select suitable approved external Part 21 Design Organizations to assist Gulf Air with design tasks.</li><li>Ensure that Gulf Air aircraft structural damage and repair records are maintained in accordance with AMTR M.304.</li><li>Discharge position responsibilities and duties in such a manner that defined performance and achievement goals can be satisfied.</li><li>Undertake periodic staff performance appraisals in association with the SME.</li><li>Responsible for subordinates KPIs and required to complete all stages of performance management system.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATIONS AND TRAINING</h2>A relevant engineering degree or an aircraft maintenance qualification with additional education acceptable to the BCAA. relevant engineering degree means an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies relevant to the maintenance and continuing airworthiness of aircraft/aircraft components.<h2>EXPERIENCE</h2>Minimum 7 years airline technical experience of which 4 years should be in an aircraft structure / interiors discipline.
<p>JOB PURPOSE To support the continued airworthiness of Gulf Air's fleet by conducting aircraft records reviews, monitoring airworthiness compliance, evaluating maintenance and technical documentation, supporting airworthiness reviews, and ensuring adherence to BCAA regulations, approved maintenance programmes, and company continuing airworthiness management procedures. KEY RESPONSIBILITIES Airworthiness Review & Compliance Assist in conducting aircraft airworthiness record reviews in accordance with applicable BCAA Air Navigation Technical Regulations, approved maintenance programmes, and Continuing Airworthiness Management Exposition (CAME) requirements. Support the Airworthiness Duty Manager in the accomplishment of annual airworthiness reviews and preparation of documentation required for Certificate of Airworthiness renewal recommendations. Review aircraft maintenance records to verify compliance with mandatory airworthiness requirements, maintenance programme tasks, life-limited component controls, and continuing airworthiness directives. Participate in aircraft physical inspections and surveys as part of the airworthiness review process when required. Monitor the validity and completeness of airworthiness records and identify discrepancies requiring corrective action. Exercise independent technical judgement during airworthiness reviews and provide objective recommendations regarding the continued airworthiness status of aircraft. Continuing Airworthiness Monitoring Review the implementation status of Airworthiness Directives (ADs), Mandatory Service Bulletins, and other regulatory requirements to ensure continued compliance. Monitor aircraft maintenance programme effectiveness and report any airworthiness concerns or recommendations for improvement. Verify the accuracy and integrity of technical records related to aircraft, engines, components, and equipment. Support the review and evaluation of maintenance programme amendments and associated technical documentation. Technical Documentation & Record Management Maintain and update airworthiness-related records, reports, and support documentation in accordance with regulatory and company requirements. Prepare technical reports, compliance summaries, and support documentation for internal review and regulatory submissions. Ensure airworthiness files and records are maintained in a complete, accurate, and auditable condition. Support the preparation and closure of airworthiness review findings and corrective action tracking. Regulatory & Quality Compliance Ensure compliance with BCAA regulations, approved company procedures, and applicable manufacturer requirements. Assist during regulatory inspections, audits, and internal quality reviews by providing required technical records and evidence of compliance. Support the implementation of corrective and preventive actions arising from audits, investigations, or regulatory findings. Monitor changes to airworthiness regulations and communicate relevant impacts to management. Continuous Improvement & Technical Support Provide technical support and recommendations on airworthiness matters to internal stakeholders within the Technical Division. Contribute to the continuous improvement of airworthiness processes, procedures, and record-keeping systems. Support departmental projects, fleet introductions, and technical initiatives related to continuing airworthiness management. Perform any other airworthiness-related duties as assigned by the Airworthiness Duty Manager.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION / QUALIFICATIONS</h2><p>EASA Part 66 License or equivalent</p><p>Bachelor's degree in aviation related sectors (Aeronautical / Mechanical / Electrical / etc.)</p><h2>EXPERIENCE</h2><p>A Minimum of 4 years of experience in the related field; a combination of experience in aircraft maintenance and/or continuing airworthiness management (engineering) and/or surveillance.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms.<br> In this role, you will be the day-to-day point of contact for a portfolio of partners.<br> You will manage relationships, support campaign delivery, and help partners get the most out of the platform.<br> This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.<br> Main Responsibilities • Manage a portfolio of partners — serving as their primary contact for day-to-day queries, updates, and renewals • Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly • Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief • Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly • Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events • Keep partner records, activity logs, and pipeline data up to date in the internal systems • Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team • 1–2 years of experience in account management, sales, partnerships, or a client-facing role — fresh graduates with strong internship experience will be considered • Strong communicator — comfortable building rapport with partners over email, phone, and in person • Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously • A genuine interest in the student market and the brands that serve it • Fluency in Arabic and English is a strong advantage • Based in or willing to operate across Saudi Arabia or Bahrain</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><u>Our Services:</u></p><br><p><b>Investor Due Diligence:</b></p><br><p>AML screening to ensure investor compliance with money laundering</p><br><p>All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|)</p><br><p>Collection and Identification of Beneficial Owners and Shareholders</p><br><p>Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)</p><br><p>PEP identification and Reporting</p><br><p><b>Registration and Static Data:</b></p><br><p>Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.</p><br><p>Distribute Investor Communications/ mailings via manual email, portal or system generated</p><br><p><b>Dealing & Cash:</b></p><br><p>Receive and Process Subscriptions, Redemptions, Transfers, and Switches</p><br><p>Approve bank information for wires</p><br><p>Match money received to money in the bank</p><br><p><b>Reconciliations:</b></p><br><p>Reconcile money movements related to subscriptions, redemptions, switches and distribution</p><br><p>Investigate reconciliation breaks</p><br><p>Chase for missing monies related to partial or unsettled payments</p><br><p>Ensure custodians/ distributors are all reconciled by the end of each month</p><br><p><b>Reporting:</b></p><br><p>Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)</p><br><p>Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows</p><br><p>Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption,</p><br><p>Capital Calls, Dividend distribution notices or any other communication requested by Board</p><br><p>of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream,</p><br><p>Allfunds and more</p><br><p>Family Office reporting: Updating FO investor accounts</p><br><p><b>Tax, FATCA/CRS:</b></p><br><p>Collection of relevant FATCA/CRS forms</p><br><p>TIN and GIIN verification</p><br><p>Tax declaration collection</p><br><p>Defining tax status of every investor in system</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<p><h4>Description</h4>
<p>The hospitality & guest experience manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.</p>
<p>Working cross-functionally, the hospitality & guest experience manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p>
<h4>Responsibilities</h4>
<p><strong>1. Member & guest experience</strong></p>
<ul>
<li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li>
<li>Ensure every member interaction reflects the standards of a luxury private club</li>
<li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li>
<li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li>
<li>Identify opportunities to surprise and delight members through personalised experiences</li>
<li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li>
</ul>
<p><strong>2. Hospitality operations & service excellence</strong></p>
<ul>
<li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li>
<li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li>
<li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li>
<li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li>
<li>Monitor daily operations to ensure a seamless member journey across every department</li>
</ul>
<p><strong>3. Cross-functional service leadership</strong></p>
<ul>
<li>Partner closely with food & beverage, golf operations, facilities, housekeeping, events, membership, and reception teams to deliver a unified member experience</li>
<li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li>
<li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li>
<li>Promote collaboration and accountability for service excellence across the organisation</li>
</ul>
<p><strong>4. Quality assurance & continuous improvement</strong></p>
<ul>
<li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li>
<li>Conduct regular mystery audits and operational walkthroughs</li>
<li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li>
<li>Lead service improvement projects and monitor implementation across departments</li>
<li>Benchmark the club against leading luxury hospitality and private club standards</li>
</ul>
<p><strong>5. Training & service culture</strong></p>
<ul>
<li>Champion a hospitality-first culture throughout the organisation</li>
<li>Design and deliver customer service training programmes for all member-facing employees</li>
<li>Coach managers and supervisors on luxury service delivery and member engagement</li>
<li>Reinforce standards through regular observations, coaching, and feedback</li>
<li>Recognise and celebrate exceptional service across teams</li>
</ul>
<p><strong>6. Club ambience & member engagement</strong></p>
<ul>
<li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li>
<li>Work with marketing, membership, and events teams to enhance member engagement initiatives</li>
<li>Support the delivery of exclusive member experiences and hospitality activations</li>
<li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in hospitality management, hotel management, tourism, business administration, or a related discipline</li>
<li>5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</li>
<li>Proven experience in guest relations, front office, hospitality operations, or luxury service management</li>
<li>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</li>
<li>Experience leading cross-functional service improvement initiatives</li>
<li>Exceptional interpersonal, communication, and relationship-building skills</li>
<li>Comfortable engaging with senior executives, VIPs, members, and international guests</li>
<li>Experience designing service standards and delivering hospitality training is highly desirable</li>
</ul></p><p></p>
<p>At EY, we re all in to shape your future with confidence.</p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>EY Parthenon is recruiting for a Valuations Senior Manager to assist our MENA based Oil and Gas clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.</p><p>Your key responsibilities</p><p>As a Valuations Senior Manager, you'll be working on large Oil and Gas clients delivering valuations and modelling projects to high standards. You will also be engaged in driving growth through business development and active solution positioning.</p><p>You'll perform valuations and modelling assignments, as well as being involved in drafting presentations and reports, formulating views, presenting conclusions to client and teams.</p><p>Skills and attributes for success</p><p>Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in finance, economics, accounting, or business.</p><p>At least 7 years of valuation work experience with Oil and Gas/Energy clients with a significant part spent working at a Big 4.</p><p>Experience managing valuation projects for M&A, Purchase Price Allocations, and Fair Valuations.</p><p>Financial modeling skills, including building and reviewing models for Energy businesses.</p><p>Proven ability to write and own valuation reports for M&A and Financial Reporting.</p><p>Have hunger to grow and develop professionally.</p><p>Have valuation experience in a professional services/Big 4 firmand working with large clients.</p><p>Have commercial drive and hunger for business development</p><p>Made progress towards a CFA, CA, or other professional qualification.</p><p>We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.</p>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<ul>\n<li>Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.<\/li>\n<li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.<\/li>\n<li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.<\/li>\n<li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.<\/li>\n<li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.<\/li>\n<li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.<\/li>\n<li>Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.<\/li>\n<li>Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.<\/li>\n<li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.<\/li>\n<li>Step in to cover the sales director\u2019s duties during absence and work flexible evenings and weekends for major group arrivals or events.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>2-3 years of proven experience in sales management, with a focus on groups and events<\/li>\n<li>Demonstrated experience in hospitality, resort operations, or event coordination<\/li>\n<li>Strong proficiency in CRM software and sales reporting tools<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients<\/li>\n<li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets<\/li>\n<li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously<\/li>\n<li>Team leadership experience with the ability to motivate and develop staff<\/li>\n<li>Proficiency in Microsoft Office Suite and event management software<\/li>\n<li>Knowledge of group booking systems and hospitality management systems<\/li>\n<li>Ability to work flexible hours, including evenings and weekends as needed for events<\/li>\n<li>Willingness to work in a resort environment and adapt to a multicultural workplace<\/li>\n<li>Customer-focused mindset with a commitment to delivering exceptional service<\/li>\n<li>Analytical skills with the ability to interpret sales data and market trends<\/li>\n<li>Experience in luxury hospitality or high-end event management is preferred<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Job summary</h4>
<p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting management of spa operations and budgets</h4>
<ul>
<li>Assumes the responsibilities of the Spa Director in his/her absence.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
<li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li>
<li>Manages supplies and equipment inventories within budget.</li>
<li>Maintains cleanliness of spa and related areas and equipment.</li>
<li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li>
</ul>
<h4>Ensuring and delivering exceptional customer service</h4>
<ul>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li>
<li>Strives to improve service performance.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
<li>Observes service behaviors of employees and providing feedback to individuals.</li>
<li>Participates in employee progressive discipline procedures.</li>
<li>Participates in an on-going employee recognition program.</li>
<li>Reviews comment cards and guest satisfaction results with employees.</li>
<li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Supervises on-going training initiatives and conducting training when appropriate.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>