Restaurants Manager Jobs in Bahrain
932 Jobs Found
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Position summary</h4>
<p>The Director of Sales & Marketing is responsible for leading the commercial strategy of Hawar Resort by Mantis to maximize revenue, market share, and profitability across all business segments. The role oversees Sales, Marketing, Revenue Management, Public Relations, Digital Marketing, Reservations, and Business Development activities while ensuring alignment with the resort's brand standards and business objectives.</p>
<p>The Director of Sales & Marketing will develop and execute strategic sales and marketing plans to position Hawar Resort by Mantis as the preferred luxury island resort destination in the region, driving transient, group, corporate, leisure, MICE, and international business.</p>
<h4>Key responsibilities</h4>
<p><strong>Sales leadership</strong></p>
<ul>
<li>Develop and implement annual sales strategies and business plans to achieve revenue and occupancy targets.</li>
<li>Lead and manage the Sales team to maximize corporate, leisure, MICE, government, wholesale, and travel trade business.</li>
<li>Identify new business opportunities and market segments locally, regionally, and internationally.</li>
<li>Establish and maintain strong relationships with key accounts, travel agencies, tour operators, government entities, and corporate clients.</li>
<li>Conduct regular sales calls, client visits, trade shows, roadshows, and networking events.</li>
<li>Monitor competitor activities and market trends to identify opportunities and risks.</li>
</ul>
<p><strong>Marketing & brand management</strong></p>
<ul>
<li>Develop and execute integrated marketing strategies to enhance brand awareness and market positioning.</li>
<li>Oversee digital marketing initiatives, social media campaigns, website optimization, SEO, SEM, and online reputation management.</li>
<li>Manage public relations activities and media partnerships.</li>
<li>Ensure all marketing materials comply with brand standards and reflect the resort’s luxury positioning.</li>
<li>Coordinate promotional campaigns, seasonal offers, and destination marketing initiatives.</li>
</ul>
<p><strong>Revenue & commercial management</strong></p>
<ul>
<li>Work closely with Revenue Management to optimize pricing strategies and maximize RevPAR, ADR, occupancy, and total revenue.</li>
<li>Analyze market intelligence, demand patterns, and competitor performance.</li>
<li>Participate in forecasting, budgeting, and business planning processes.</li>
<li>Review and monitor distribution channels to maximize profitability and market penetration.</li>
</ul>
<p><strong>Leadership & team development</strong></p>
<ul>
<li>Lead, coach, and develop the Sales & Marketing team to achieve individual and departmental objectives.</li>
<li>Conduct regular performance reviews and identify training and development opportunities.</li>
<li>Foster a high-performance culture focused on accountability, collaboration, and results.</li>
<li>Ensure compliance with company policies, procedures, and brand standards.</li>
</ul>
<p><strong>Reporting & administration</strong></p>
<ul>
<li>Prepare monthly commercial reports, forecasts, budgets, and market analysis.</li>
<li>Present sales performance and business development updates to the General Manager and ownership representatives.</li>
<li>Maintain accurate records of sales activities, contracts, and business opportunities within CRM systems.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Revenue achievement</li>
<li>Occupancy performance</li>
<li>ADR (Average Daily Rate)</li>
<li>RevPAR (Revenue Per Available Room)</li>
<li>Market share growth</li>
<li>Corporate account production</li>
<li>MICE revenue</li>
<li>Digital marketing ROI</li>
<li>Website conversion rate</li>
<li>Guest acquisition and retention</li>
<li>Team performance and development</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field.</li>
<li>Master's degree or MBA is preferred.</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 8–10 years of progressive experience in hotel sales and marketing.</li>
<li>Minimum 3–5 years in a senior leadership position such as Director of Sales & Marketing or Director of Sales within a luxury hotel or resort environment.</li>
<li>Experience with island resorts, luxury resorts, or international hospitality brands is highly preferred.</li>
<li>Previous experience within Accor, Mantis, Ennismore, Marriott, Hilton, IHG, Hyatt, or similar international hotel groups is an advantage.</li>
</ul>
<p><strong>Technical skills</strong></p>
<ul>
<li>Strong knowledge of hotel revenue management principles.</li>
<li>Experience with hotel PMS, CRS, and Revenue Management systems.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Experience using CRM platforms and digital marketing tools.</li>
<li>Strong understanding of online distribution channels and OTA management.</li>
</ul>
<p><strong>Competencies</strong></p>
<ul>
<li>Strategic thinking</li>
<li>Leadership & team development</li>
<li>Negotiation & influencing skills</li>
<li>Financial acumen</li>
<li>Commercial awareness</li>
<li>Relationship management</li>
<li>Communication & presentation skills</li>
<li>Business development</li>
<li>Problem solving & decision making</li>
<li>Results-oriented mindset</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. </li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. </li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. </li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers. <br>
<br>
<strong>Assortment: </strong></li><li>Ensuring cost efficiency across our consumers that meets their needs/wants. </li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. </li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts. </li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. <br>
<br>
<strong>Price: </strong></li><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. </li><li>Collecting market prices and conducting country price audits. <br>
<br>
<strong>Promos: </strong></li><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. </li><li>Developing the country promotion calendar. </li><li>Following up and ensuring effective execution of all activities required for each promotional event. </li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. </li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><br><br> </div>
<p><h4>The Apex Group overview</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.</li>
<li>Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series - and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar, etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow and procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li>
<li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the Corporate Secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a Transfer Agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve processes and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p>
<p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p><h4>The Apex Group overview</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role type</h4>
<p>Fixed term basis (1 year)</p>
<h4>Role responsibilities</h4>
<ul>
<li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li>
<li>Coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li>
<li>Be confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve process and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p><p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role responsibilities</h4>
<p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p>
<ul>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Should have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li>
<li>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with the investors and clients.</li>
<li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Should be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve process and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experience.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary The Catering Operations Manager is responsible for leading and managing all catering operations to ensure the successful planning, coordination, and execution of catering services. This role oversees daily operations, maintains exceptional service standards, manages client relationships, leads and develops the catering team, and ensures financial and operational objectives are achieved while delivering outstanding guest experiences. Key Responsibilities: Operations Management Manage the day-to-day catering operations, ensuring efficient and seamless service delivery. Plan, coordinate, and oversee all catering events from initial preparation through successful execution. Ensure all events are delivered according to company standards, client requirements, and agreed timelines. Monitor operational performance and implement continuous improvements to enhance efficiency and service quality. Ensure compliance with food safety regulations, hygiene standards, health and safety policies, and company operating procedures. Coordinate with the culinary, stewarding, purchasing, logistics, sales, and other operational departments to ensure smooth event execution. Conduct post-event evaluations and identify opportunities for operational improvement. Client Relationship Management Develop and maintain strong relationships with clients by understanding their requirements and exceeding their expectations. Meet with clients to discuss event details, menus, logistics, and special requests. Ensure a high level of customer satisfaction throughout the planning and execution process. Resolve customer concerns, complaints, or service issues promptly, professionally, and effectively. Support the business development and sales teams by providing operational expertise during client meetings and site visits. Team Leadership Lead, supervise, coach, and motivate the catering operations team. Recruit, train, and develop team members to maintain high service standards. Prepare staff schedules and allocate resources according to business requirements. Conduct regular performance reviews and provide ongoing coaching and feedback. Foster a positive, professional, and collaborative work environment. Financial Management Monitor labour costs, operating expenses, and event profitability. Assist in preparing operational budgets and forecasts. Control inventory, equipment, and operational resources to minimize waste and maximize efficiency. Ensure accurate event costing and effective use of manpower and materials. Identify opportunities to improve productivity while maintaining service excellence. Administration & Reporting Prepare staff schedules, operational reports, event summaries, and performance evaluations. Maintain accurate operational records and documentation. Monitor key performance indicators (KPIs) and implement corrective actions where necessary. Ensure all operational documentation complies with company policies and regulatory requirements. Communication & Coordination Maintain effective communication with clients, suppliers, and internal departments. Conduct regular team briefings before and after events. Communicate operational updates, challenges, and solutions to senior management. Collaborate closely with Sales, Finance, Culinary, Procurement, and other departments to ensure seamless event delivery. Qualifications & Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills & Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health & safety regulations. Proficiency in Microsoft Office applications and catering or event management software. Key Performance Indicators (KPIs) Client satisfaction scores. Successful execution of catering events. Food quality and service standard compliance. Labour cost and budget adherence. Event profitability. Team productivity and employee engagement. Health, safety, and hygiene compliance. Timely completion of operational reports and event evaluations. Working Conditions Flexible working hours Frequent travel between event locations may be required. Ability to work in a fast-paced and dynamic environment while maintaining exceptional service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Experience Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred. Minimum of 3 5 years of experience in catering operations, including supervisory or management experience. Proven experience managing large-scale catering events, corporate functions, and special events. Valid driving license. Skills & Competencies Strong leadership and people management skills. Excellent organizational and time management abilities. Outstanding communication and interpersonal skills. Strong customer service and relationship management skills. Excellent problem-solving and decision-making abilities. Financial awareness with experience managing budgets and costs. Ability to work under pressure and manage multiple events simultaneously. Strong planning and coordination skills with excellent attention to detail. Knowledge of food safety, HACCP, hygiene, and health & safety regulations. Proficiency in Microsoft Office applications and catering or event management software.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion & Belonging (DEIB) and Health & Wellbeing.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Talent Management</span></strong></p><br><br><ul><li><span>Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span>Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span>Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span>Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span>Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span>Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p><strong><span>Performance Management</span></strong></p><br><br><ul><li><span>Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span>Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span>Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span>Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span>Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span>Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span>Drive continuous Improvement in the Performance Management processes.</span></li><li><span>Use MYTW tool to drive the administration and analytics.</span></li></ul><p><strong><span>Employee Voice</span></strong></p><br><br><ul><li><span>Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span>Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span>Leading the deep dive analysis & integrating all sources of the Employee Voice to come forward with advice for actions at regional & country level.</span></li><li><span>Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement & business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p><strong><span>Employee Engagement: </span></strong></p><br><br><ul><li><span>Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global & Corporate DEIB strategy with clear KPIs.</span></li><li><span>Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span>Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span>Define the Health & Well Being strategy for MENA and translate into action at regional & local level.</span></li><li><span>Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p><strong><span>People Management</span></strong></p><br><br><ul><li><span>Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span>Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Lead a team of HRD professionals.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li>Minimum 8 years in an HR role.</li><li>Degree-level qualification on Human Resources is desirable. </li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. </li><li><span>Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span>Ability to prioritize in a complex environment.</span></li><li><span>Maintain a high degree of cultural sensitivity.</span></li><li><span>Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span>Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span>Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span>Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span>Capable of building collaborative relationships.</span></li><li><span>Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span>Possess strong business acumen and process skills.</span></li><li><span>High customer orientation and able to build relationships.</span></li><li><span>Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span>Hands-on mentality, proactive.</span></li><li><span>Sound business judgment when developing and implementing HR development.</span></li></ul><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<div ><font face="arial"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion & Belonging (DEIB) and Health & Wellbeing.</span></p><p ><span ><br></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Talent Management</span></strong></p><ul><li><span >Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span >Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span >Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span >Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span >Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span >Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p ><strong><span >Performance Management</span></strong></p><ul><li><span >Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span >Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span >Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span >Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span >Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span >Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span >Drive continuous Improvement in the Performance Management processes.</span></li><li><span >Use MYTW tool to drive the administration and analytics.</span></li></ul><p ><strong><span >Employee Voice</span></strong></p><ul><li><span >Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span >Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span >Leading the deep dive analysis & integrating all sources of the Employee Voice to come forward with advice for actions at regional & country level.</span></li><li><span >Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement & business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p ><strong><span >Employee Engagement: </span></strong></p><ul><li><span >Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global & Corporate DEIB strategy with clear KPIs.</span></li><li><span >Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span >Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span >Define the Health & Well Being strategy for MENA and translate into action at regional & local level.</span></li><li><span >Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p ><strong><span >People Management</span></strong></p><ul><li><span >Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span >Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Lead a team of HRD professionals.</span></li></ul><div><span ><br></span></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li>Minimum 8 years in an HR role.<span ></span></li><li>Degree-level qualification on Human Resources is desirable. <span ></span></li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. <span ></span></li><li><span >Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span >Ability to prioritize in a complex environment.</span></li><li><span >Maintain a high degree of cultural sensitivity.</span></li><li><span >Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span >Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span >Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span >Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span >Capable of building collaborative relationships.</span></li><li><span >Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span >Possess strong business acumen and process skills.</span></li><li><span >High customer orientation and able to build relationships.</span></li><li><span >Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span >Hands-on mentality, proactive.</span></li><li><span >Sound business judgment when developing and implementing HR development.</span></li></ul><div><span ><br></span></div><p ><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></font></div>
Associate Director, In-country Logistics Support Management - Global Patriot (Bahrain)
Technical & Labor
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-08-12&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-MA-TEWKSBURY-TB4 ~ 836 North St ~ INNOVATION BLDG&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>Raytheon’s Global Patriot Program is seeking an experienced <b>Associate Director, Logistics Support Management </b>to lead the OCONUS Bahrain team and oversee comprehensive logistics support for the Bahrain Defense Force (BDF). You will address all matters related to Patriot system operations and maintenance, contract execution, Raytheon personnel, and emerging business opportunities.</p><br><br><br><p>This role serves as the senior in‑country leader for Patriot system support and sustainment in Bahrain, representing Raytheon while partnering closely with the Bahrain Defense Force (BDF), the U.S. Office of Military Cooperation (OMC), and CONUS‑based teams. The position oversees all field engineering personnel, drives logistics and maintenance readiness, and ensures full compliance with program standards and regulatory requirements.</p><br><br><br><p>This accompanied onsite role will be in Manama, Bahrain on a long-term deployment assignment with a Memorandum of Understanding (MOU) with additional compensation and potential extensions.</p><br><br><br><p>Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination. </p><br><br><br><p><b>What You Will Do</b></p><br><br><br><p><b>Leadership & Representation</b></p><br><br><ul><li>Serve as the principal country authority for Patriot system support, maintenance, and sustainment.</li><li>Ensure alignment between Raytheon, the Bahrain Defense Force, and program objectives.</li><li>Engage senior stakeholders to communicate program status, strategic direction, and emerging priorities.</li><li>Cultivate strong relationships with OMC Bahrain and BDF leadership to support mission execution.</li><li>Model and enforce Raytheon’s Code of Conduct and professional standards.</li></ul><br><p><b>Team Oversight & Development</b></p><br><br><ul><li>Lead, supervise, and mentor Raytheon Field Engineering personnel.</li><li>Build a high‑performing, collaborative team in a dynamic environment embracing Raytheon’s standards of conduct.</li><li>Strengthening staff capabilities in business acumen, financial management, and project management.</li></ul><br><p><b>Logistics & Sustainment Management</b> </p><br><br><ul><li>Serve as the Logistics Support Manager to the BDF, ensuring availability of manuals, spare parts, test equipment, and staffing to support Fire Unit and Battalion operations.</li><li>Oversee spare parts supply, restocking cycles, inventory accuracy, and resolution of logistics challenges.</li><li>Provide expert guidance to supported units to establish, manage, and maintain proper stockage levels essential for system readiness.</li><li>Support periodic inventories, advise on disposition of excess materials, and recommend updates to the Authorized Stockage List (ASL).</li><li>Coordinate with CONUS supply chain teams to procure materials, equipment, consumables, and tools required for sustainment operations.</li></ul><br><p><b>Customer Advisement</b></p><br><br><ul><li>Advise BDF commanders and officers on maintenance strategies, spares management, and logistics practices driving Patriot system readiness.</li><li>Serve as a trusted advisor and key interface ensuring alignment across all parties.</li></ul><br><p><b>Training & Capability Development</b></p><br><br><ul><li>Deliver On‑the‑Job Training (OJT) to BDF technicians on support and sustainment functions required during Patriot operations.</li><li>Foster knowledge sharing, transparent communication, and cross‑functional teamwork.</li></ul><br><p><b>Program Operations & Compliance</b></p><br><br><ul><li>Oversee daily program operations and ensure adherence to program management standards.</li><li>Maintain full compliance with Export/Import (EX/IM) requirements and all associated regulatory controls.</li><li>Drive continuous improvement initiatives by developing and implementing efficiency‑enhancing projects and processes.</li></ul><br><p><b>Travel Requirements</b></p><br><br><ul><li>International and domestic business travel is necessary.</li></ul><br><p><b>Special Work Conditions</b></p><br><br><br><ul><li>Must be able to lift 50 lbs. and work in an extreme environment.</li></ul><br><p><b>Qualifications You Must Have</b></p><br><br><br><ul><li>Typically requires a Bachelor’s and a minimum of 12+ years’ prior relevant experience, or an Advance Degree in a related field and a minimum of 10+ years’ experience.</li><li>Demonstrated experience supporting logistics operations for a successfully deployed Patriot Fire Unit and Battalion, with strong understanding of air defense sustainment requirements.</li><li>Proven experience executing supply support procedures in remote or OCONUS environments, ensuring adherence to company policies and maintaining operational readiness.</li><li>Background supporting compliance activities, including audits, logbook reviews, and management of maintenance test equipment to ensure accuracy, accountability, and system reliability.</li><li>Experience managing, guiding, and developing geographically dispersed teams, fostering cohesive performance, communication, and mission alignment across multiple locations.</li><li>Active and transferable U.S. government issued Secret security clearance is required prior to start date.</li><li>U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><br><ul><li>Bachelors in program management, business management, contracts, supply chain, or related field.</li><li>Proven experience building, developing, and leading teams in OCONUS environments, specifically within the MENA region.</li><li>Demonstrated success working closely with U.S. government organizations and directly supporting Bahrain Defense Force stakeholders.</li><li>Experience creating and executing sustainment strategies, including technical assistance, spare parts management, repair and return (R&R), training, and logistics support.</li><li>Strong understanding of Patriot Configuration III supply chain, maintenance processes, and system terminology.</li><li>Background supporting international Patriot FMS programs, with knowledge of related policies, procedures, and customer expectations.</li><li>Hands‑on experience working with military logistics systems and supply chain processes in support of operational readiness.</li><li>Proven ability to collaborate across global environment and lead effectively in international, cross‑functional team environments.</li><li>Advanced computer skills, including experience with ALCS, UNIX, and Windows operating systems.</li><li>Excellent communication skills, with the ability to operate effectively in both team‑based and customer‑facing environments.</li><li>Solid comprehension of foundational computer skills and digital tools.</li></ul><br><p><b>What We Offer</b></p><br><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p><b>Clearance Information</b></p><br><br><br><p>This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: <span><u>https://www.state.gov/m/ds/clearances/c10978.htm</u></span></p><br><br><br><p>#LI-FR1</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide</p><p></p>
<p><h4>Description</h4>
<p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations and large-scale events (golf tournaments, weddings, corporate functions, etc).</p>
<h4>Responsibilities</h4>
<p><strong>1. Food & beverage operations</strong><br>
Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery.<br>
Maintain consistently high standards of service, presentation, cleanliness, and guest experience.<br>
Develop, implement, and continuously improve operational procedures and service standards.<br>
Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations.<br>
Actively manage service during peak trading periods and high-profile club events.</p>
<p><strong>2. Events & banquet operations</strong><br>
Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations.<br>
Collaborate with the Events team to ensure successful planning and flawless execution.<br>
Ensure appropriate staffing, equipment, and operational readiness for large-scale events.<br>
Maintain exceptional service standards across both day-to-day operations and special events.</p>
<p><strong>3. Team leadership & people management</strong><br>
Lead, coach, and develop supervisors and operational teams across multiple outlets.<br>
Build a strong service culture focused on hospitality, accountability, and continuous improvement.<br>
Manage workforce planning, scheduling, and staffing levels in line with operational demand.<br>
Conduct regular performance reviews, coaching sessions, and training initiatives.<br>
Foster collaboration between front-of-house and back-of-house teams.</p>
<p><strong>4. Financial & operational performance</strong><br>
Manage departmental budgets while controlling labour, food, and beverage costs.<br>
Monitor operational performance through KPIs and management reporting.<br>
Identify opportunities to improve efficiency, increase revenue, and reduce waste.<br>
Ensure inventory, purchasing, and stock control processes are effectively managed.<br>
Support forecasting and business planning alongside senior management.</p>
<p><strong>5. Member & guest experience</strong><br>
Champion a service-first culture that delivers exceptional member and guest satisfaction.<br>
Respond proactively to feedback and resolve service issues in a timely and professional manner.<br>
Continuously identify opportunities to elevate the club's hospitality offering.<br>
Build strong relationships with members and regular guests to enhance loyalty and engagement.</p>
<p><strong>6. Compliance & quality assurance</strong><br>
Ensure full compliance with food safety, hygiene, and health & safety regulations.<br>
Maintain HACCP standards and ensure all operational procedures are consistently followed.<br>
Conduct regular operational audits across all outlets.<br>
Ensure compliance with company policies, licensing requirements, and brand standards.</p>
<h4>Candidate profile</h4>
<p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline.<br>
5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments.<br>
Minimum 3 years in a leadership role managing multiple outlets and large operational teams.<br>
Demonstrated experience overseeing banquet, conference, or large-scale event operations.<br>
Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability.<br>
Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous.<br>
HACCP or Food Safety certification is desirable.</p>
<h4>Requirements</h4>
<li>Operational leadership and execution</li>
<li>Guest-centric mindset with a passion for service excellence</li>
<li>Commercial and financial acumen</li>
<li>Team leadership, coaching, and people development</li>
<li>Planning, organisation, and resource management</li>
<li>Event and banquet operations management</li>
<li>Problem-solving and sound decision-making under pressure</li>
<li>Strong communication and stakeholder management</li>
<li>Attention to detail and commitment to quality</li>
<li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: Less than 1 year related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p><br></p></div></section>
<p>In this role, you will ensure seamless daily operations, maintain strict quality and brand standards, drive profitability, and deliver an exceptional guest experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Whatsapp on PHONE_NUMBER for more updates</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
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</div>
<p>URGENT Oversee the company s Quality Management System, manage ISO 9001 certification cycles, lead internal audits, implement corrective actions, and build a culture of continuous improvement across all departments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>ISO 9001 Lead Auditor</li><li>QMS Management</li><li>CAPA</li><li>Supplier Audit</li><li>7+ Years Exp.</li></ul>
<ul><li>Drive revenue growth by developing and executing strategic sales plans tailored to market trends and customer needs.</li><li>Lead, mentor, and inspire a dynamic sales team to exceed targets while fostering a culture of accountability and continuous improvement.</li><li>Analyze sales data and performance metrics to refine approaches and identify new opportunities for growth.</li><li>Cultivate strong relationships with key clients, ensuring exceptional service and retention through regular engagement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred for advanced strategic insight.</li><li>Minimum 5 years of progressive sales experience in a relevant industry, demonstrating a track record of achieving and surpassing sales goals.</li><li>Proven leadership skills, with experience managing teams and driving performance through motivation and empowerment.</li><li>Strong analytical skills, able to interpret sales data and market research to make informed decisions.</li></ul>
<p><h4>Position summary</h4>
<p>Entry level management position that focuses on supporting the day-to-day activities in housekeeping, recreation/health club and laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections</p><p></p>
<p>To lead and ensure the smooth and efficient daily operation of the reservations operation, ensuring everyone contacting the Reservations department receives an optimum level of service and care at all times. Ensure all reservations are accurately actioned within the same working day To support all other departments, especially Sales, ensuring that all guests have an enjoyable stay with Hotel Room Sales and that we have reached the required level.</p><p><strong>Desired Candidate Profile</strong></p><p>English Language - Fluency is required</p><p>Knowledge of the Arabic language is an advantage</p><p>Previous experience in a similar capacity is required/preferred in Accor Hotels</p><p>Excellent telephone presentation, sales skills, and ability to sell is a plus</p><p>Highly interactive and people-friendly attitude</p><p>Knowledge of Opera PMS is mandatory</p>
<p>Working Time 5-6 hours , Five Days weekly. </p><p>Marketing and executive secretary </p><p>Data Entry and Computer working in office and remotely some times. </p><p>English language required and better have AI, IT, Microsoft Office Excellent. work. </p>