Programming in Bahrain
1075 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. <br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsible for overseeing the daily operations of the fuel station, ensuring prompt, efficient, and courteous service to customers. This includes directing the work of assigned Forecourt Attendants, refuelling vehicles, servicing with oil, water, and air, selling dry items, and performing other forecourt duties. The role also involves managing fuel replenishment in storage tanks, preparing inventory sheets, recording timesheets, and ensuring adequate storage availability. Additionally, the position is accountable for handling cash inventory, managing opening and closing cash procedures, and running the station effectively during assigned shifts in compliance with company standards.</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p>Provides work direction to assigned Forecourt Attendants.</p><br><p>Carries out hand-over procedures at the beginning and end of shifts manually or electronically.</p><br><p>Enforces safety rules and regulations, reports abnormalities, accidents, and complaints</p><br><p>Leads the operation of Retail Automation and Fuel Management operations to ensure minimum disruption to service station business flow.</p><br><p>Oversees receipt of fuels, oils, and other products at the station. </p><br><p>Responsible for receiving tanker fuel deliveries and ensuring fuel is decanted into the correct tank capacity based on the decanting procedure. </p><br><p>Prepares and verifies sales and inventory sheets (dry and wet items) on shift, daily, and monthly basis.</p><br><p>Cash Handling.</p><br><p>Maintains good housekeeping across all station areas.</p><br><p>Reports defective items and requests maintenance as necessary.</p><br><p>Interact with customers professionally during refueling and sales transactions.</p><br><br>Qualifications:<br><p>High School Certificate or equivalent.</p><br><p>Fair knowledge of spoken and written English (Business English Certificate Preliminary Ievel).</p><br><p>Basic knowledge of Computer skills.</p><br> </div>
<p>Objective</p><p>The principal objective of the post is to drive student recruitment to RCSI Medical University of Bahrain, supporting the achievement of recruitment targets across the Universityu2019s programmes. The postholder will take an account management and relationship-led approach to recruitment, establishing, developing, and maintaining strong relationships with schools, career counsellors, government bodies and other key stakeholders. They will act as a trusted adviser and key point of contact, identifying opportunities to support application and enrolment growth. The postholder will work closely with the Student Recruitment and Admissions Manager and wider team to develop and deliver recruitment plans across Bahrain, the GCC and other priority markets.</p><p>Reports to: ttStudent Recruitment and Admissions Manager / Student Recruitment Team Lead</p><p>Key Interfaces</p><p>Marketing, RCSI Bahrain staff, schools, career counsellors, government and education bodies, third-party service providers. This position requires a high degree of cross-functional liaison with internal departments and external stakeholders.</p><p>Key Responsibilities</p><p>Student Recruitment and Business Development:</p><ul><li>Drive the delivery of student recruitment plans for all RCSI Bahrain programmes</li><li>Develop and manage a portfolio of priority schools across key markets, building strong, productive and long-term relationships</li><li>Act as a trusted adviser and key point of contact for career counsellors, schools and other key stakeholders</li><li>Plan and deliver school visits, presentations, career fairs, recruitment events, campus tours, webinars and other student attraction activities across Bahrain, the GCC and other priority markets</li><li>Work with the Student Recruitment team to identify priority markets, schools and opportunities, using recruitment data and market insight to focus activity and increase applications</li><li>Identify and develop new recruitment opportunities, partnerships and channels to strengthen the prospective student pipeline</li><li>Represent RCSI Bahrain professionally at external events and meetings, communicating the Universityu2019s programmes and proposition with confidence</li></ul><p>Admissions and conversion:</p><ul><li>Support prospective students throughout the recruitment and admissions journey, from initial enquiry through to application, offer and registration</li><li>Work closely with Admissions colleagues to identify and address issues affecting applicant progression and conversion</li><li>Contribute to initiatives designed to improve enquiry-to-application, application-to-offer and offer-to-registration conversion</li></ul><p>CRM management:</p><ul><li>Maintain accurate and comprehensive records with the Universityu2019s CRM systems</li><li>Record engagement activity, opportunities, follow-up actions and outcomes to support effective relationship and pipeline management</li><li>Provide regular updates and reporting on recruitment activity</li></ul><p>Market insight:</p><ul><li>Work with the Marketing team to ensure recruitment materials are accurate, up to date, and available when required</li><li>Provide recruitment and market insight to support marketing campaigns</li><li>Contribute to market research and insight-generation activities, including feedback from key stakeholders</li><li>Monitor competitor activity and market developments and share relevant insights with the Student Recruitment and Admissions Manager and wider team</li></ul><p>Other responsibilities:</p><ul><li>Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to</li><li>Undergo training programmes and development as may be required</li><li>Represent the best interests of RCSI and RCSI Bahrain at all times</li><li>Perform other duties as may be required</li></ul><p>The duties listed above are not exhaustive</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluency in English and Arabic, with excellent written and verbal communication skills in both languages</li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience</li><li>Demonstrable experience in business development, account management, sales, relationship management, or recruitment</li><li>Experience of using CRM systems to manage relationships, opportunities and stakeholder information</li><li>Experience in student recruitment and admissions is desirable</li><li>Experience in higher education or a comparable relationship-focused environment would be advantageous</li></ul><p>Skills and Competencies:</p><ul><li>Commercially minded, proactive and results-focused, with a strong drive to deliver recruitment outcomes</li><li>Strong relationship-building and account management skills, with the ability to become a trusted adviser to key stakeholders</li><li>Excellent interpersonal, communication and presentation skills, adaptable to different audiences</li><li>Strong business development skills, with the ability to identify opportunities and develop productive long-term relationships</li><li>Highly organised, with the ability to manage multiple priorities, maintain attention to detail and meet deadlines</li><li>A motivated individual who takes ownership of their tasks and works effectively both independently and as part of a team</li><li>Confident using CRM data and market insight to prioritise activity and support decision-making</li><li>Willingness to travel and work outside normal hours, including evenings and weekends, when required. Ability to travel internationally is essential</li></ul>
<p><h4>About the role</h4>
<p>We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong><br>
Handle 50–100 daily support tickets using platforms like:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<p>Respond via:</p>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<p>Aim for first-contact resolution (FCR)<br>
Escalate complex issues to Tier 2 or technical teams</p>
<p><strong>Ticket & SLA management</strong><br>
Prioritize tickets based on urgency and SLA requirements<br>
Track and manage open cases to ensure timely resolution<br>
Document all interactions clearly in the system<br>
Maintain organized and complete ticket records</p>
<p><strong>Knowledge base & efficiency</strong><br>
Update internal knowledge bases and FAQs<br>
Create and improve:</p>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<p>Help reduce repetitive tickets through better documentation</p>
<p><strong>Customer experience & feedback</strong><br>
Communicate with empathy and professionalism<br>
Capture customer feedback (CSAT, NPS)<br>
Identify recurring issues and flag trends<br>
Escalate negative experiences for quick resolution</p>
<p><strong>Collaboration</strong><br>
Work closely with:</p>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<p>Provide insights to improve customer experience and product quality</p>
<p><strong>Compliance & quality</strong><br>
Ensure compliance with:</p>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<p>Maintain confidentiality when handling customer data<br>
Follow quality standards for all interactions</p>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong><br>
1–2+ years in:</p>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<p>Experience using at least one platform:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<p><strong>Skills</strong><br>
Strong typing and multitasking ability<br>
Excellent written and verbal English<br>
Proficiency with:</p>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<p>Ability to manage multiple tickets and priorities simultaneously</p>
<h4>Nice to have</h4>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen Ensure compliance with hygiene and safety standards at all times Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items Support and guide junior team members in pastry preparation techniques and culinary skills Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies Conduct regular quality checks on pastry products to uphold our standards of excellence Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items Strong presentation skills and meticulous attention to detail Proficiency in food hygiene practices, HACCP, and ISO standards Excellent organizational and time management skills Ability to work efficiently under pressure in a fast-paced environment</p><p>Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus</p>
<p>MAIN OBJECTIVES</p><p>The Digital Marketing Specialist will support Gulf Air’s email campaign operations and reporting as well as regular and ad hoc digital reporting. And develop cross-marketing and testing campaigns in addition to supporting email campaign setup.</p><p><br></p><p>He/she will contribute to the briefing process and support the delivery of campaigns to meet exacting deadlines by managing each step in the workflow. The job holder will need some basic coding ability in HTML.</p><p><br></p><p>Responsible for the execution and optimisation of the digital display campaigns, Search Engine Optimisation and Search Engine Marketing. Moreover, to improve conversion rates for digital marketing campaigns and Gulf Air’s website and subsites.</p><p><br></p><p>Responsible for daily iteration of digital marketing campaigns through all areas of the campaign's life cycle, with high focus on building the social media presence of the brand, using tags, promotions, user engagement and knowledge of algorithms.</p><p><br></p><p>MAIN DUTIES</p><p>Supports and proactively manage the development and execution of all digital marketing initiatives including social media, website, and automation programs. Moreover, help improve position of ecommerce platforms.</p><p><br></p><p>Develop a website traffic plan and create goals and benchmarks to meet.</p><p><br></p><p>Optimize website and social media channels for SEO as well as usability.</p><p><br></p><p>Execute and track Search Engine Optimisation and Search Engine Marketing campaigns.</p><p><br></p><p>Develop social media plans and owns the social media content calendar, and direct efficient use of paid search.</p><p><br></p><p>Prepare online newsletters and promotional emails and organize their distribution through various channels.</p><p><br></p><p>Provide creative ideas for content marketing and update website.</p><p><br></p><p>Collaborate with the team to improve user experience.</p><p><br></p><p>Track campaign ROI (Return on Investment) and provide insights for marketing based on data performance.</p><p><br></p><p>Manage social media channels, including publishing content and actively monitor its effectiveness and results.</p><p><br></p><p>Manage daily operations of social media channels, including theme, skin, or layout changes, when appropriate.</p><p><br></p><p>Monitor conversations and consumer comments, report opportunities and take appropriate action.</p><p><br></p><p>Ensuring all digital marketing campaigns are delivered on time and within budget</p><p><br></p><p>A/B Testing campaigns to trial new ideas for effectiveness</p><p><br></p><p>Working to strict deadlines and KPI’s as set by the Manager Digital Operations</p><p><br></p><p>Supporting the Marketing team in uploading content across our websites and portals.</p><p><br></p><p>Establish a variety of automated campaigns to support customer lifecycle marketing</p><p><br></p><p>Segment audiences and optimize campaigns to increase effectiveness</p><p><br></p><p>Identify additional digital channels to regularly communicate Gulf Air products and offerings to target audience</p><p><br></p><p>Leverage research and competitive intel to position Gulf Air as the airline of choice</p><p><br></p><p>Review website regularly: check links, enhance user experience, assure site is easy-to-navigate and runs at optimal performance</p><p><br></p><p>Check originality of site, ensuring content is not duplicated on other platforms</p><p><br></p><p>Serve as a brand ambassador to ensure all material consistently portrays the Gulf Air brand promise, identity and positioning</p><p><br></p><p>Follow campaign operations best practices as developed by the Digital Operations Manager.</p><p><br></p><p>EDUCATION</p><p>Bachelor’s in Web Media, Multi Media, Marketing or equivalent.</p><p><br></p><p>EXPERIENCE</p><p>Minimum 3-5 years of experience in digital marketing with good industry knowledge.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p><b>Come and join our Application Development team in Bahrain!</b></p><br><p><b><i><span>Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.</span></i></b></p><br><p>Are you a tech savvy who is looking for the right opportunity to start your tech career in the heart of a global financial institution? Then bring your knowledge and passion to join our Application Development teams in Bahrain!</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p>The Application Development Intern is a 6-month program that provides you with the knowledge and exposure to take the first steps towards a long-term technology career. The intern receives real-world work, and is expected to add value to their teams during their time at Citi.<br></p><br><p><b>What you’ll do:</b></p><br><ul><li><p>Applies a fundamental understanding of current programming, multi-threading, and familiarity with basic concepts of relational databases as well as working knowledge of either Java or C# to design and build technology software solutions to meet business requirements.</p><br></li><li><p>Swiftly troubleshoot problems and provide solutions to front-line businesses in a dynamic and fast-paced environment by utilizing an understanding of the capital markets and your technical skills.</p><br></li><li><p>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><br></li></ul><p><b>What we’ll need from you:</b></p><br><ul><li><p>Bachelor’s degree in Computer Science; Computer Engineering; Management Information Systems; or other relevant degree;</p><br></li><li><p>A dedication to learning and a true passion for technology and business</p><br></li><li><p>Commitment to personal growth and career development; a desire to learn; and success in team environments</p><br></li><li><p>Consistently demonstrates clear and concise written and verbal communication skills</p><br></li><li><p>Desire to develop a deep understanding of the financial industry</p><br></li><li><p>Commitment to integrity ethical decision-making</p><br></li></ul><p><b>What we can offer you:</b></p><br><p>By joining this program at Citi Bahrain, you will not only be part of a financial institution that provides you with a world-class learning opportunity and global exposure, but also a casual workplace with a hybrid working model (up to 2 days working at home per week).</p><br><p>Alongside that, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. </p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. </b></p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Management Development Programs<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Intern<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets—you will:<br>
<strong>Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</strong></p>
<p>If you’re someone who follows through until the issue is fully resolved—this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
<li>Issues</li>
<li>Updates</li>
<li>Resolutions</li>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
<li>Email</li>
<li>Phone</li>
<li>Other channels</li>
Ensure customers always know:<br>
<li>What’s happening</li>
<li>What’s next</li></p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
<li>Service teams</li>
<li>Installation teams</li>
<li>Receivables teams</li>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
<li>Professional</li>
<li>Clear</li>
<li>Positive</li>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
<li>Organized</li>
<li>Detail-oriented</li>
<li>Execution-focused</li></p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
<li>Customer support</li>
<li>Customer success</li>
<li>Service roles</li>
Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
<li>Case management</li>
<li>Issue resolution</li>
<li>Excellent written and verbal English communication</li>
<li>Strong analytical and problem-solving skills</li>
<li>High attention to detail in documentation</li>
<li>Ability to manage multiple cases simultaneously</li>
<li>Familiarity with billing or receivables processes</li></p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p><li>Case response time and resolution time</li>
<li>Customer satisfaction (CSAT)</li>
<li>CRM accuracy and completeness</li>
<li>Consistency of follow-ups and communication</li>
<li>Reduction in recurring issues</li></p>
<h4>Why this role stands out</h4>
<p><li>High ownership over customer experience</li>
<li>Cross-functional exposure (ops, billing, service)</li>
<li>Clear metrics and structured workflows</li>
<li>Opportunity to improve systems and processes</li>
<li>Strong foundation for growth into CS or Ops roles</li></p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<h4>Apply now</h4>
<p>If you:<br>
<li>Take ownership of customer issues</li>
<li>Follow through until resolution</li>
<li>Thrive in structured, fast-paced environments</li></p>
<p>This role is a strong fit.</p></p><p></p>
<p>Your role You take care of our customers in all commercial issues (pre and after sales) You prepare quotations and handle tenders You support the Area Sales Manager throughout the sales process You will be the link to our sales partners and will support them in all commercial issues You coordinate customer follow-ups, support product demonstrations and ensure smooth commercial processes together with the sales team You are responsible for the maintenance of our customer database (CRM system) You coordinate customer trainings through the OMICRON Academy, including registrations, communication and related administration You provide back-up support to your team</p><p><strong>Desired Candidate Profile</strong></p><p>You have successfully completed a commercial or business-related education. Technical experience is not required for this position, although knowledge of the electrical energy industry would be an advantage You have at least 2 years of experience in Customer & Sales Support, Sales Support, or Inside Sales; experience working with CRM and/or ERP systems is a plus You enjoy working in a structured environment and are comfortable taking ownership of customer requests from start to finish Excellent attention to detail and the ability to work independently while managing multiple priorities as well as strong organizational skills, reliability, and team spirit are among your strengths You have a confident and professional manner when communicating with customers and are proficient in Microsoft Office applications, particularly Excel, Outlook, and Word You have an excellent command of English (written and spoken), French is mandatory and Arabic would be an advantage</p>
<h2 class="h5">Job description</h2>
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<p>Responsible for overseeing the daily operations of the fuel station, ensuring prompt, efficient, and courteous service to customers. This includes directing the work of assigned Forecourt Attendants, refuelling vehicles, servicing with oil, water, and air, selling dry items, and performing other forecourt duties. The role also involves managing fuel replenishment in storage tanks, preparing inventory sheets, recording timesheets, and ensuring adequate storage availability. Additionally, the position is accountable for handling cash inventory, managing opening and closing cash procedures, and running the station effectively during assigned shifts in compliance with company standards.</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p>Provides work direction to assigned Forecourt Attendants.</p><br><p>Carries out hand-over procedures at the beginning and end of shifts manually or electronically.</p><br><p>Enforces safety rules and regulations, reports abnormalities, accidents, and complaints</p><br><p>Leads the operation of Retail Automation and Fuel Management operations to ensure minimum disruption to service station business flow.</p><br><p>Oversees receipt of fuels, oils, and other products at the station. </p><br><p>Responsible for receiving tanker fuel deliveries and ensuring fuel is decanted into the correct tank capacity based on the decanting procedure. </p><br><p>Prepares and verifies sales and inventory sheets (dry and wet items) on shift, daily, and monthly basis.</p><br><p>Cash Handling.</p><br><p>Maintains good housekeeping across all station areas.</p><br><p>Reports defective items and requests maintenance as necessary.</p><br><p>Interact with customers professionally during refueling and sales transactions.</p><br><br>Qualifications:<br><p>High School Certificate or equivalent.</p><br><p>Fair knowledge of spoken and written English (Business English Certificate Preliminary Ievel).</p><br><p>Basic knowledge of Computer skills.</p><br> </div>
<p>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel Register and process check-in for all arrivals Handle guest check-outs efficiently and professionally. Update guest information in the computer after a complete check-in Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise. Excellent organizational skills Multitasking and time management skills, with the ability to prioritize tasks.</p>
<p>POSITION SUMMARY The Head Baker oversees bakery operations, ensuring the production of high-quality baked goods through recipe development, quality control, inventory management, and staff supervision. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p>
<p>Core Responsibilities Guest Welcome: Greet VIPs, returning loyal members, and new visitors warmly, providing local area info and property tours. Request Management: Coordinate special in-room amenities, dietary preferences, or celebrations with housekeeping and dining teams. Problem Resolution: Listen to guest complaints with empathy and contact departments like housekeeping or engineering to fix issues fast. Communication: Review daily arrival lists and relay messages accurately across departments for seamless service.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or a bachelor's degree in hospitality management for advanced roles. Experience: At least 1 year of customer service or hotel front office experience. Skills: Strong communication, problem-solving, and familiarity with hotel software like Opera or CRM tools.</p>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We're looking for a dynamic and organized Project Manager to join our team in Manama, Bahrain. In this role, you'll take ownership of moderately sized projects with varying complexity and financial impact, leading cross-functional teams to deliver exceptional results. You'll be the driving force behind successful project execution, managing all technical, financial, and client satisfaction aspects while maintaining transparent communication with stakeholders. This is an excellent opportunity for a detail-oriented professional who thrives in a collaborative environment and is passionate about delivering quality outcomes on time and within budget.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Plan, direct, and supervise all operations and activities included in assigned projects, ensuring alignment with organizational objectives and client expectations</li><li>Manage and lead technical, financial, and client satisfaction areas using consistent processes, tools, and best practices to drive project success</li><li>Develop comprehensive project strategies, prepare compelling proposals, negotiate contracts, and execute projects from inception to completion</li><li>Lead and mentor small to medium-sized teams across business lines, including remote team members and subcontractor management, fostering a collaborative and supportive work environment</li><li>Serve as the primary point of contact with clients, maintaining strong relationships and ensuring transparent communication throughout the project lifecycle</li><li>Manage project budgets, timelines, and resources efficiently, analyzing risks and implementing mitigation strategies to achieve quality outcomes and financial performance targets</li><li>Monitor project progress against established metrics, identify potential issues early, and make decisive adjustments to keep projects on track</li><li>Coordinate with internal departments and external stakeholders to fulfill project requirements and resolve conflicts with empathy and professionalism</li><li>Prepare detailed project documentation, reports, and presentations that demonstrate progress, achievements, and lessons learned</li><li>Continuously seek innovative solutions and process improvements to enhance project delivery and organizational efficiency</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Project Management, Business Administration, Engineering, or a related field</li><li>5+ years of professional project management experience, preferably managing moderately complex projects with multiple stakeholders</li><li>Project Management Professional (PMP), Certified Associate Project Manager (CAPM), or equivalent project management certification</li><li>Demonstrated expertise in project planning, scheduling, budgeting, and resource allocation</li><li>Strong financial acumen with proven ability to manage project budgets and deliver within financial constraints</li><li>Excellent leadership and team management skills with experience leading diverse, cross-functional teams</li><li>Proficiency in project management software and tools (Microsoft Project, Asana, Monday.com, or similar platforms)</li><li>Outstanding communication and interpersonal skills with the ability to engage effectively with clients, team members, and senior leadership</li><li>Strong analytical and problem-solving abilities with a detail-oriented approach to project execution</li><li>Proven track record of delivering projects on time, within budget, and to quality standards</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<p><strong>JOB TITLE</strong><br>Customer Service Coordiantor | MAF Properties | Asset Management Bahrain<br><strong>ROLE SUMMARY</strong><br>The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Maintain up to date knowledge of the Asset Management business Unit operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities.</li><li>Ensure smooth day to day operations of the Customer Service Information Desk under the direction and guidance of Supervisor and Team leader and in accordance with the established Customer Service processes and procedures.</li><li>Display a high level of personal grooming and perform duties in official attire at the workplace in accordance with the company’s established grooming / professional attire standards to promote Majid Al Futtaim Properties’ image.</li><li>Assist the customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other shopping malls specific duties</li><li>Handle and resolve all customer complaints received in accordance with the established Customer 2 Service policies and procedures with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures within agreed SL</li><li>Have a professional relationship with tenants and retails, to ensure smooth operation and solving all complaints received from customers. Also coordinate with tenants to escalate all related issues with right stake holders including security, maintenance,</li><li>Responsible for maintaining accurate inventory levels and strictly following all related AMBU Finance procedures. Ensure that any discrepancies e.g. faulty equipment or any supplies that are running low is immediately report to Customer Service Supervisor</li><li>Responsible to execute Gift Card program in the assigned operating assets and ensure that all payment handling by the Customer Service Team is in accordance with the prescribed policies and procedures.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Business Administration or any other field.</li><li>2+ years’ work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry in GCC or abroad.</li><li>Excellent communication skills.</li><li>Very good English level.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
<p>About Company & Role Purpose A leading organization is seeking a dynamic and experienced HR Executive to join the Human Resources team. The ideal candidate will have strong HR knowledge in both generalist and recruitment functions, excellent communication and computer skills, and an awareness of AI tools. The role involves managing day-to-day HR operations, recruitment activities, employee relations, and supporting the overall HR strategy.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
Recruitment & Talent Acquisition
• Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding of candidates.
• Coordinate with hiring managers to understand staffing needs and job requirements.
• Utilize job portals, social media, and networking to attract qualified candidates.
• Maintain a database of potential candidates for future openings.
HR Generalist Functions
• Manage employee records, contracts, and documentation in compliance with Bahrain Labour Law.
• Handle employee onboarding, orientation, and exit formalities.
• Assist in payroll preparation, leave management, and attendance tracking.
• Support performance management processes and employee development initiatives.
• Address employee queries and provide guidance on HR policies and procedures.
HR Administration & Compliance
• Ensure compliance with Bahrain Labour Law and company policies.
• Maintain and update HR databases, employee files, and digital records.
• Assist in drafting HR policies, offer letters, and employment contracts.
• Coordinate with government authorities for visa processing, labor cards, and other statutory requirements.
Technology & AI Awareness
• Utilize AI tools and HR software to streamline recruitment and HR processes.
• Stay updated on emerging HR technologies and recommend improvements.
• Leverage data analytics for HR reporting and decision-making.
Communication & Coordination
• Act as a point of contact between management and employees for HR-related matters.
• Coordinate with internal departments for smooth HR operations.
• Prepare HR reports, presentations, and correspondence as required.</p><p>Qualifications
• Minimum 4–5 years of experience in a similar HR role.
• Strong HR knowledge in both generalist and recruitment functions.
• Awareness of AI tools and HR technology is advantageous.
• Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
Skills
• Excellent communication skills (spoken and written in English).
• Strong computer skills, including proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Good understanding of Bahrain Labour Law and HR best practices.
• Strong organizational and time management skills.
• Attention to detail and accuracy in documentation.
• Ability to work independently and handle multiple tasks.
• Professional, confident, and proactive approach.
• Discretion and ability to handle confidential information.</p>
<p>Do you have the experience to keep concrete, trucks, and project sites moving without delays? We’re looking for a skilled Logistics Engineer to join our Haji Hassan Ready-Mix Division in Bahrain.</p><br><p><strong>What You’ll Be Responsible For :</strong><br>
Manage the day-to-day dispatching of transit mixers and concrete pumps.
Ensure trucks are dispatched according to project requirements and delivery schedules.
Coordinate with batching plants, drivers, customers, and project sites for smooth concrete deliveries.
Monitor and improve truck turnaround time (TAT) and fleet utilization.
Plan and optimize delivery routes based on traffic, distance, and site accessibility.
Coordinate the availability and supply of cement, aggregates, admixtures, and water.
Handle customer and site requirements to minimize delays and maintain efficient operations.
</p><p><strong>Desired Candidate Profile</strong></p><ol type="1"><li><p>7–10 years of experience in logistics in Ready-Mix (A MUST)</p></li><li><p>Experience with GPS tracking systems, RMC dispatch software, and ERP systems.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Valid GCC Driving License.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Open to male candidates only<br><br>If you’re someone who can turn complex logistics into smooth, on-time operations, this opportunity could be for you! <br></p><p><strong> Send your CV to</strong>: talents@hajihassan[dot]com <br><br><strong>Subject: Logistics Engineer – Ready-Mix” </strong></p></li></ol>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>