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Associate Director, In-country Logistics Support Management - Global Patriot (Bahrain)
Technical & Labor
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-08-12&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-MA-TEWKSBURY-TB4 ~ 836 North St ~ INNOVATION BLDG&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>Raytheon’s Global Patriot Program is seeking an experienced <b>Associate Director, Logistics Support Management </b>to lead the OCONUS Bahrain team and oversee comprehensive logistics support for the Bahrain Defense Force (BDF). You will address all matters related to Patriot system operations and maintenance, contract execution, Raytheon personnel, and emerging business opportunities.</p><br><br><br><p>This role serves as the senior in‑country leader for Patriot system support and sustainment in Bahrain, representing Raytheon while partnering closely with the Bahrain Defense Force (BDF), the U.S. Office of Military Cooperation (OMC), and CONUS‑based teams. The position oversees all field engineering personnel, drives logistics and maintenance readiness, and ensures full compliance with program standards and regulatory requirements.</p><br><br><br><p>This accompanied onsite role will be in Manama, Bahrain on a long-term deployment assignment with a Memorandum of Understanding (MOU) with additional compensation and potential extensions.</p><br><br><br><p>Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination. </p><br><br><br><p><b>What You Will Do</b></p><br><br><br><p><b>Leadership & Representation</b></p><br><br><ul><li>Serve as the principal country authority for Patriot system support, maintenance, and sustainment.</li><li>Ensure alignment between Raytheon, the Bahrain Defense Force, and program objectives.</li><li>Engage senior stakeholders to communicate program status, strategic direction, and emerging priorities.</li><li>Cultivate strong relationships with OMC Bahrain and BDF leadership to support mission execution.</li><li>Model and enforce Raytheon’s Code of Conduct and professional standards.</li></ul><br><p><b>Team Oversight & Development</b></p><br><br><ul><li>Lead, supervise, and mentor Raytheon Field Engineering personnel.</li><li>Build a high‑performing, collaborative team in a dynamic environment embracing Raytheon’s standards of conduct.</li><li>Strengthening staff capabilities in business acumen, financial management, and project management.</li></ul><br><p><b>Logistics & Sustainment Management</b> </p><br><br><ul><li>Serve as the Logistics Support Manager to the BDF, ensuring availability of manuals, spare parts, test equipment, and staffing to support Fire Unit and Battalion operations.</li><li>Oversee spare parts supply, restocking cycles, inventory accuracy, and resolution of logistics challenges.</li><li>Provide expert guidance to supported units to establish, manage, and maintain proper stockage levels essential for system readiness.</li><li>Support periodic inventories, advise on disposition of excess materials, and recommend updates to the Authorized Stockage List (ASL).</li><li>Coordinate with CONUS supply chain teams to procure materials, equipment, consumables, and tools required for sustainment operations.</li></ul><br><p><b>Customer Advisement</b></p><br><br><ul><li>Advise BDF commanders and officers on maintenance strategies, spares management, and logistics practices driving Patriot system readiness.</li><li>Serve as a trusted advisor and key interface ensuring alignment across all parties.</li></ul><br><p><b>Training & Capability Development</b></p><br><br><ul><li>Deliver On‑the‑Job Training (OJT) to BDF technicians on support and sustainment functions required during Patriot operations.</li><li>Foster knowledge sharing, transparent communication, and cross‑functional teamwork.</li></ul><br><p><b>Program Operations & Compliance</b></p><br><br><ul><li>Oversee daily program operations and ensure adherence to program management standards.</li><li>Maintain full compliance with Export/Import (EX/IM) requirements and all associated regulatory controls.</li><li>Drive continuous improvement initiatives by developing and implementing efficiency‑enhancing projects and processes.</li></ul><br><p><b>Travel Requirements</b></p><br><br><ul><li>International and domestic business travel is necessary.</li></ul><br><p><b>Special Work Conditions</b></p><br><br><br><ul><li>Must be able to lift 50 lbs. and work in an extreme environment.</li></ul><br><p><b>Qualifications You Must Have</b></p><br><br><br><ul><li>Typically requires a Bachelor’s and a minimum of 12+ years’ prior relevant experience, or an Advance Degree in a related field and a minimum of 10+ years’ experience.</li><li>Demonstrated experience supporting logistics operations for a successfully deployed Patriot Fire Unit and Battalion, with strong understanding of air defense sustainment requirements.</li><li>Proven experience executing supply support procedures in remote or OCONUS environments, ensuring adherence to company policies and maintaining operational readiness.</li><li>Background supporting compliance activities, including audits, logbook reviews, and management of maintenance test equipment to ensure accuracy, accountability, and system reliability.</li><li>Experience managing, guiding, and developing geographically dispersed teams, fostering cohesive performance, communication, and mission alignment across multiple locations.</li><li>Active and transferable U.S. government issued Secret security clearance is required prior to start date.</li><li>U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><br><ul><li>Bachelors in program management, business management, contracts, supply chain, or related field.</li><li>Proven experience building, developing, and leading teams in OCONUS environments, specifically within the MENA region.</li><li>Demonstrated success working closely with U.S. government organizations and directly supporting Bahrain Defense Force stakeholders.</li><li>Experience creating and executing sustainment strategies, including technical assistance, spare parts management, repair and return (R&R), training, and logistics support.</li><li>Strong understanding of Patriot Configuration III supply chain, maintenance processes, and system terminology.</li><li>Background supporting international Patriot FMS programs, with knowledge of related policies, procedures, and customer expectations.</li><li>Hands‑on experience working with military logistics systems and supply chain processes in support of operational readiness.</li><li>Proven ability to collaborate across global environment and lead effectively in international, cross‑functional team environments.</li><li>Advanced computer skills, including experience with ALCS, UNIX, and Windows operating systems.</li><li>Excellent communication skills, with the ability to operate effectively in both team‑based and customer‑facing environments.</li><li>Solid comprehension of foundational computer skills and digital tools.</li></ul><br><p><b>What We Offer</b></p><br><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p><b>Clearance Information</b></p><br><br><br><p>This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: <span><u>https://www.state.gov/m/ds/clearances/c10978.htm</u></span></p><br><br><br><p>#LI-FR1</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<p><h4>Job summary</h4>
<p>Responsible for successfully executing all operations in two departments (Front office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related</p><p></p>
<p><strong>Job Description:</strong></p><p>Nexa Clinics is hiring a Receptionist / Front Desk Coordinator to join our growing team in Jidhafs, Bahrain. </p><p>As the first point of contact for our patients, you'll play a key role in creating a welcoming, organized, and professional experience from the moment they walk in or call.</p><p> </p><p><strong>Key Responsibilities:</strong><br>Greeting and welcoming patients, answering and directing phone calls, scheduling and confirming appointments, managing patient records and front desk documentation, handling patient inquiries and coordinating with the clinical team, and maintaining a tidy and professional reception area. </p><p> </p><p><strong>Requirements:</strong><br>Friendly, organized, and patient-focused. </p><p>Previous experience in a receptionist or front desk role is preferred, ideally in a healthcare or clinic setting. </p><p>Strong communication skills and comfort using booking or clinic management software. </p><p>Arabic and English language skills are preferred.</p>
<h2 class="h5">Job description</h2>
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Leads the strategy, installation, deployment, security, and ongoing management of all technology infrastructure for the luxury property during its pre-opening phase and into full operations. The role acts as the primary technical authority ensuring all hotel infrastructure meets Kempinski brand standards, local data regulations, and municipal compliance.<br><br><strong>Pre-Opening Technology Deployment & Handover</strong><br><ul><li>Oversee the complete lifecycle of IT setup, including hardware installation, software configuration, system integration, and rigorous testing prior to launch.</li><li>Deploy core hospitality systems: <strong>Opera PMS</strong>, <strong>Simphony POS</strong>, Revenue Management Systems (RMS), Electronic Keycard Access, Guest Wi-Fi (HSIA), PABX/Telephony, and IPTV systems.</li><li>Work closely with MEP contractors, network consultants, and site developers during cable laying, server room setup, network rack installation, and commissioning.</li></ul><strong>Infrastructure, Uptime & Operations</strong><br><ul><li>Design and implement local high-availability network architectures (Cisco networking, Microsoft Server environments, VLANs, and firewall configurations).</li><li>Establish preventive maintenance and 24/7 technical support operations to ensure continuous system uptime across guest and Back-of-House (BOH) zones.</li></ul><strong>Data Security, Compliance & Disaster Recovery</strong><br><ul><li>Implement end-to-end cybersecurity protocols, role-based access controls, data backup frameworks, and business continuity/disaster recovery plans.</li><li>Ensure strict adherence to Kempinski corporate IT standards, PCI-DSS payment security compliance, and Bahrain local data protection regulations.</li></ul><strong>Vendor, Procurement & Budget Management</strong><br><ul><li>Administer vendor SLAs, software licensing, system warranties, and maintenance contracts.</li><li>Manage departmental Operating Expenses (OpEx) and pre-opening Capital Expenditure (CapEx) budgets for all hardware and tech acquisitions.</li></ul> <strong>User Support, Training & Team Leadership</strong><br><ul><li>Recruit, onboard, and train the IT support team.</li><li>Establish helpdesk workflows and deliver hotel-wide staff training on PMS/POS usage, core operational software, and cybersecurity awareness.</li></ul> </div>
<p><h4>Position summary</h4>
<p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p>
<p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<p>What you will be doing : Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel Register and process check-in for all arrivals Handle guest check-outs efficiently and professionally. Update guest information in the computer after a complete check-in Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise. Excellent organizational skills Multitasking and time management skills, with the ability to prioritize tasks. Work as a team player Experience in a 3- to 4-star hotel in the same position</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>
<p><h4>The Apex Group overview</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.</li>
<li>Coordinate with the appropriate operations and CRM teams involved to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series - and understand the NAV per share to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar, etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow and procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li>
<li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the Corporate Secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a Transfer Agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve processes and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p>
<p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>What you will be doing :</p><br><ul><li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel </li><li>Register and process check-in for all arrivals </li><li>Handle guest check-outs efficiently and professionally. </li><li>Update guest information in the computer after a complete check-in</li><li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure. </li></ul><br>Qualifications<br><br><ul><li>Proven Work experience as a receptionist, front office representative, or similar role in the Hotel Industry </li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise. </li><li>Excellent organizational skills</li><li>Multitasking and time management skills, with the ability to prioritize tasks. </li></ul><br>Additional Information<br><br><ul><li><strong>Work as a team player </strong></li><li><strong>Experience in a 3- to 4-star hotel in the same position </strong></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for passionate and dynamic interns who are open to development opportunities and exploration of the hospitality industry from a practical perspective.<br>Since its foundation, Rotana has been committed to nurture talent by offering the opportunity for students to complete their internships in our properties. The duration of your internship will be minimum 6 months and can last up to 12 months. Our training programmes are comprehensive and specifically tailored to the development needs of trainees. As an intern with Rotana, you will benefit from the following:<br><br>• Complete a successful training period and gain exposure in a professional work environment<br>• Attend various development programmes relevant to you<br>• Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide you with the necessary training, guidance and coaching</p> </div>
<p><h4>Job summary</h4>
<p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing marketing communications activities</h4>
<ul>
<li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li>
<li>Compares actual achievements against goals on a regular basis and takes corrective action.</li>
<li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li>
<li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li>
<li>Prepares on a timely basis the monthly sales and marketing communications report.</li>
<li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li>
<li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li>
<li>Supervises operations of the in-house art department.</li>
<li>Monitors activities of competitor hotels and trends within the industry.</li>
</ul>
<h4>Managing public relations activities</h4>
<ul>
<li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li>
<li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li>
<li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li>
<li>Works closely with the corporate and international press offices on developing story angles.</li>
<li>Plays a key role in community and government relations as well as VIP handling.</li>
<li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li>
<li>Creates and organizes press promotional activities.</li>
<li>Participates in the press events and trips organized by the regional PR offices as required.</li>
<li>Conducts press blitzes when appropriate.</li>
<li>Ensures press kit information is comprehensive and kept up-to-date.</li>
</ul>
<h4>Managing advertising activities</h4>
<ul>
<li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li>
<li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li>
<li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li>
<li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li>
<li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li>
</ul>
<h4>Managing direct marketing activities</h4>
<ul>
<li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li>
<li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li>
<li>Maintains budget control.</li>
</ul>
<h4>Manages collateral</h4>
<ul>
<li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li>
<li>Ensures hotel information is updated regularly on the internet and intranet.</li>
<li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li>
<li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li>
<li>Supervises the in-house graphic designer and/or print shop.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p>
<p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Job Description</strong></p><br><p><strong>What you will be doing:</strong></p><br><p>Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following: </p><br><p><strong>Management:</strong></p><br><ul><li>Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.</li><li>Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.</li><li>Is creating business cases for justification of investments and expenditures to support the approval process.</li><li>Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director.</li><li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel.</li><li>Compliance of PCI DSS & GDPR</li></ul><p><strong>Hardware:</strong></p><br><ul><li>Ensures that the hotel works with Accor Hardware partners.</li><li>Has a good relationship with Hardware Partners.</li><li>Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.</li><li>Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li></ul><p><strong>Software:</strong></p><br><ul><li>Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.</li><li>Ensures that only original and properly licensed application programs according to the IT management’s policy and requirements are running on the hotel’s systems and computers.</li><li>Has a good relationship to the Software suppliers.</li><li>Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</li></ul><p><strong>User:</strong></p><br><ul><li>Ensures that no user in the hotel has access to programs other than those needed to perform the job.</li><li>He/she is in charge of providing and maintaining a training program (in coordination with the Learning & Development department).</li><li>This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</li></ul><p><strong>Security / Datasafe:</strong></p><br><ul><li>Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.</li><li>Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.</li><li>He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</li><li>Servers Infrastructure – Physical and Virtual</li><li>Networks – Data, Voice and Wi-Fi</li><li>Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment</li><li>Central profile solutions (CP)</li><li>Central reservations systems (CRS)</li><li>Revenue management systems (RMS)</li><li>Various middleware / Interfaces</li><li>Data warehouse, reporting, and Business Intelligence (BI) – Interface Only</li><li>Sales force automation (SFA) - Interface</li><li>Customer relationship management (CRM)</li><li>Point of Sales application</li><li>Back office accounting software application</li><li>Procurement and inventory management application</li><li>IP TV</li><li>Human resources management system</li><li>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</li></ul><p><strong>Scope:</strong></p><br><ul><li>Smooth running of all computer systems.</li><li>Training of basic functions of user software.</li><li>Regular information to IT management about the new computer trends for the future.</li><li>Regular data safe /backup.</li><li>Budgeting, Planning, and managing the approval process for IT Expenditures</li><li>Compliance with IT Policies and Guidelines</li><li>IT project management</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum 5 years’ experience in a similar role, preferably in an international hotel brand.</li><li>Strategic thinker, results-driven, process-oriented, and attentive to details. </li><li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.</li><li>Change instigator, positive influencer, strong communicator, and team collaborator.</li><li>Strong listening skills and the ability to anticipate business needs.</li><li>Able to build and develop relationships with the business partners, and intermediaries.</li><li>Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.</li><li>Fluency in English.</li><li>Adaptable, self-motivating individual with the ability to bring others along on the journey.</li><li>Strong decision-making skills, calm under pressure, and able to prioritize workflows. </li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p>Role Responsibilities</p><br><ul><li><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><br></li><li><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls</p><br></li><li><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><br></li><li><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><br></li><li><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><br></li><li><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><br></li><li><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><br></li><li><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><br></li><li><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><br></li><li><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><br></li><li><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><br></li><li><p>Confident in communicating with investors and handle any situations that arise in line with Apex’s policies</p><br></li><li><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><br></li><li><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><br></li><li><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><br></li><li><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><br></li></ul><p><b>Required Experience</b></p><br><p>Overall, 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role</p><br><p><b>What you will get in return:</b></p><br><p>A high level of visibility within a large organisation on an upwards trajectory.</p><br><p>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</p><br><p>Opportunity to work with a diverse, agile and global product line.</p><br><p>The opportunity to innovate, improve process and really make a difference.</p><br><p>Additional information:</p><br><p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.</p><br><p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p><br><p>For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><b>Role Responsibilities</b></p><br><ul><li><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><br></li><li><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls</p><br></li><li><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><br></li><li><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><br></li><li><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><br></li><li><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><br></li><li><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><br></li><li><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><br></li><li><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><br></li><li><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><br></li><li><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><br></li><li><p>Confident in communicating with investors and handle any situations that arise in line with Apex’s policies</p><br></li><li><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><br></li><li><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><br></li><li><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><br></li><li><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><br></li></ul><p><b>Required Experience</b></p><br><p>Overall, 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role</p><br><p><b>What you will get in return:</b></p><br><p>A high level of visibility within a large organisation on an upwards trajectory.</p><br><p>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</p><br><p>Opportunity to work with a diverse, agile and global product line.</p><br><p>The opportunity to innovate, improve process and really make a difference.</p><br><p>Additional information:</p><br><p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.</p><br><p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p><br><p>For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<p><h4>About Apex</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.</p>
<p>That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>The Role</h4>
<p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Asset funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p>
<h4>Responsibilities will include:</h4>
<ul>
<li>Manage production of client quarterly and annual reporting and related accounting activities</li>
<li>Perform reviews of client quarterly and annual reporting and related accounting activities</li>
<li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li>
<li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies, and procedures</li>
<li>Review of annual financial statements</li>
<li>Oversee clients' audit process</li>
<li>Calculation and processing of fund capital calls and distributions</li>
<li>Build excellent working relationships with clients</li>
<li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements, and anti-money laundering regulations</li>
<li>Review and recommend changes to client deliverable processes</li>
<li>Review, recommend, and implement agreed changes to accounting procedures</li>
<li>Keep up to date with changes to accounting standards and regulatory requirements</li>
<li>Follow company procedure at all times</li>
<li>Collaborate with team members to ensure timely completion of deliverables</li>
<li>Provide cover to team members if required</li>
<li>Manage the set-up process of the accounting functions for new funds</li>
<li>Perform investor AML-related risk assessments and due diligence checks</li>
<li>Perform periodic review of investor AML/LYC files</li>
<li>Review FATCA/CRS returns and oversee filing process</li>
<li>Address client and investor queries</li>
<li>Ensure regulatory and tax filings are completed on time</li>
<li>Act in accordance with the Apex Code of Conduct</li>
<li>Deliver the Apex Client Charter</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li>
<li>Knowledge of real estate fund structures and the fund administration industry</li>
<li>Understanding of regulatory requirements of real estate funds</li>
<li>Knowledge of e-Front / Yardi Voyager preferred</li>
<li>Professional degree in accounting or finance</li>
<li>Quick to grasp and implement knowledge</li>
<li>Strong MS Office skills including Word, Excel, PowerPoint</li>
<li>Excellent interpersonal and written communication skills</li>
<li>Proactive team player with a positive attitude towards problem resolution and strong attention to detail</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Ability to multi-task and manage projects</li>
</ul>
<h4>What you will get in return:</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory</li>
<li>The ability to define processes to drive innovation and have a tangible impact on the business</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li>
<li>Exposure to all aspects of the business, cross-jurisdiction, and to working with senior management directly</li>
<li>Opportunity to work with a diverse, agile, and global team</li>
<li>The opportunity to innovate, bring discipline, and really make a difference</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications, and experiences.</p>
<p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Front desk agent</strong></p>
<p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p>
<p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p>
<p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p>
<p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p>
<p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p>
<h4>Qualifications</h4>
<ul>
<li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li>
<li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li>
<li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li>
<li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li>
<li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li>
<li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li>
<li>Professionalism: A professional, approachable, and friendly demeanor.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>About Apex</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>The Role</h4>
<p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Private Equity funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p>
<h4>Responsibilities will include:</h4>
<ul>
<li>Manage production of client quarterly and annual reporting and related accounting activities</li>
<li>Perform reviews of client quarterly and annual reporting and related accounting activities</li>
<li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li>
<li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li>
<li>Review of annual financial statements</li>
<li>Oversee clients' audit process</li>
<li>Calculation and processing of fund capital calls and distributions</li>
<li>Build excellent working relationships with clients</li>
<li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li>
<li>Review and recommend changes to client deliverable processes</li>
<li>Review, recommend and implement agreed changes to accounting procedures</li>
<li>Keep up to date with changes to accounting standards and regulatory requirements</li>
<li>Follow company procedure at all times</li>
<li>Collaborate with team members to ensure timely completion of deliverables</li>
<li>Provide cover to team members if required</li>
<li>Manage the set-up process of the accounting functions for new funds</li>
<li>Perform investor AML-related risk assessments and due diligence checks</li>
<li>Perform periodic review of investor AML/LYC files</li>
<li>Review FATCA/CRS returns and oversee filing process</li>
<li>Address client and investor queries</li>
<li>Ensure regulatory and tax filings are completed on time</li>
<li>Act in accordance with the Apex Code of Conduct</li>
<li>Deliver the Apex Client Charter</li>
</ul>
<h4>Skills Required:</h4>
<ul>
<li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li>
<li>Knowledge of Private Equity fund structures and the fund administration industry</li>
<li>Understands regulatory requirements of Private Equity funds</li>
<li>Knowledge of e-Front / Yardi Voyager preferred</li>
<li>Professional degree in accounting or finance</li>
<li>Quick to grasp and implement knowledge</li>
<li>Strong MS Office skills including Word, Excel, PowerPoint</li>
<li>Excellent interpersonal and written communications skills</li>
<li>Proactive team player with a positive attitude towards problem resolution with strong attention to detail</li>
<li>Ability to work under pressure and meet tight deadlines</li>
<li>Ability to multi-task and manage projects</li>
</ul>
<h4>What you will get in return:</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory</li>
<li>The ability to define processes to drive innovation and have a tangible impact on the business</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li>
<li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li>
<li>Opportunity to work with a diverse, agile and global team</li>
<li>The opportunity to innovate, bring discipline and really make a difference</li>
</ul>
<h4>Additional information:</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<h4>Disclaimer:</h4>
<p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p>In this role, you will ensure seamless daily operations, maintain strict quality and brand standards, drive profitability, and deliver an exceptional guest experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Whatsapp on PHONE_NUMBER for more updates</p>
<h2 class="h5">Job description</h2>
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<p>URGENT Oversee the company s Quality Management System, manage ISO 9001 certification cycles, lead internal audits, implement corrective actions, and build a culture of continuous improvement across all departments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>ISO 9001 Lead Auditor</li><li>QMS Management</li><li>CAPA</li><li>Supplier Audit</li><li>7+ Years Exp.</li></ul>