office manager Jobs
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<h2 class="h5">Job description</h2>
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<p><b>Location:</b></p><br><br>Al Hidd, Al Muḩarraq, Bahrain<br><p><b>Job ID:</b></p><br><br>R0142769<br><p><b>Date Posted:</b></p><br><br>2026-09-19<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY TECHNOLOGIES W.L.L.<br><p><b>Profession (Job Category):</b></p><br><br>Sales, Marketing & Product Management<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><b>About the opportunity:</b></p><br><br><p><br>Hitachi Energy is seeking a dynamic and results-driven Sales & Marketing Manager to join its Grid Integration Business Unit based in Bahrain. The candidate will be responsible for driving sales growth and developing innovative marketing strategies to expand market share and enhance brand visibility across various Grid Integration portfolio product lines and services.</p><br><br><br><p><b>Your role:</b><br></p><br><br><ul><li>Promote and sell Hitachi Energy's Grid Integration portfolio briefly defined under the Area of Focus below.</li><li>Identify, develop, and convert new business opportunities through lead generation, prospecting, and customer engagement.</li><li>Build and maintain strong customer relationships by understanding customer requirements and delivering tailored technical and commercial solutions. Ensure a positive customer experience throughout the entire sales lifecycle, from opportunity identification to contract award</li><li>Prepare sales forecasts, pipeline reports, and business plans using CRM and reporting tools such as Salesforce and Power BI.</li><li>Conduct regular opportunity and pipeline reviews, implementing corrective actions and recovery plans to mitigate potential order shortfalls.</li><li>Perform market research and competitive analysis to identify market trends, customer needs, and growth opportunities, with a particular focus on renewable energy markets.</li><li>Prepare and deliver impactful sales presentations, solution proposals, and product demonstrations to customers and key stakeholders.</li><li>Build and maintain strong relationships with customers, consultants, EPC contractors, utilities, partners, and other key stakeholders.</li><li>Uphold Hitachi Energy's core values of Safety and Integrity while ensuring compliance with company policies and ethical business practices.</li></ul><p><b>Areas of Focus</b></p><br><br><ul><li>Grid Integration Solutions</li><li>Renewable Energy Integration</li><li>Data Center Electrification</li><li>FACTS Solutions</li><li>Battery Energy Storage Technology</li><li>Mobile Substations, Containerized and Prefabricated Substations</li><li>Retrofit, Extensions & Upgrades</li><li>Business Development & Strategic Sales</li><li>Technical and Commercial Negotiations</li><li>Customer Management</li><li>Market Analysis and Opportunity Development</li><li>CRM & Sales Forecasting (Salesforce, Power BI)</li></ul><br><p><b>Your background:</b></p><br><br><ul><li>Bachelor’s degree in electrical engineering.</li><li>Minimum 10 - 12 years of experience in the Power transmission, distribution and industry segments.</li><li>Knowledge on Substations, FACTS solutions, Prefabricated / Containerized Substations, Power Quality Solutions & BESS.</li><li>Strong understanding of renewable energy integration, data center electrification and grid modernization solutions.</li><li>Proven experience in developing and executing successful sales and market development strategies.</li><li>Strong understanding of the B2B sales cycle, including opportunity management, bid management, contract negotiations, and customer relationship management.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Proficiency in spoken and written English.</li><li>Experience with CRM and reporting tools such as Salesforce and Power BI will be an advantage.</li></ul><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>
<p>Objective: The purpose of this role is to provide Hospital based support to the Academic Operations Clinical Operations Coordinators based at RCSI affiliated clinical sites in Timetabling, clinical placements, Attendance, Virtual Learning Environment (VLE), Assessments and Exams Results Processing areas, and to act as backup to the Clinical Operations Coordinators during periods of training, vacation or sickness. The candidate will be based between the RCSI campus and other hospital sites when required.</p><p>Reporting to: This position will report, for line management purposes, to the Academic Operations Clinical Operations Manager</p><p>Key Responsibilities:</p><ul><li>Provide a first point of contact for RCSI Bahrain clinical-based student issues/queries and affiliated doctors at hospitals.</li><li>Act as a liaison between the hospital staff and various departments at RCSI.</li><li>To act as a liaison between Academic Operations Coordinators and Clinical Staff.</li><li>Monitor the generic Clinical operations team mailbox.</li><li>Provide support to GP and Psychiatry modules clinical staff.</li></ul><p>Clinical placements:</p><ul><li>Assist with the gathering of all timetable requirements from the Academic Operations Coordinators and Examinations.</li><li>Assist with configuring all clinical placements for all clinical yearu2019s students in InPlace system.</li><li>Ensure proper scheduling requirements for all clinical teaching for all the clinical years are met.</li><li>Revise clinical placement schedules on a weekly basis and maintain a record of any change in InPlace system.</li><li>Managing communication-related to changes in clinical placement, rescheduling, and attendance (notifications to students' hospital doctors and module coordinators).</li><li>Creating hospital bedside teaching timetables for all student groups at each hospital site, optimizing student experience, room utilisation and staff allocation.</li><li>Assist Academic Operations Coordinators with the coordination of clinical placements by organizing local teaching sessions, booking rooms, catering, and managing facilities and resources as and when required.</li></ul><p>Attendance:</p><ul><li>Monitor student attendance at the clinical sites using the online Clinical Attendance System (CAtS), on a daily basis.</li><li>Ensure that all students comply with RCSI attendance policy and the required dress regulations at all times and deal with any related issues a appropriately.</li><li>Upload and maintain clinical placement schedules on the attendance system.</li><li>Monitor the attendance system mailbox.</li><li>Maintain an accurate record of the system by following up with students and doctors on a regular basis regarding any absences.</li><li>Manage the validation of excused absences on the attendance system (CAtS).</li><li>Produce weekly reports for Academic Operations Coordinators.</li></ul><p>VLE:</p><ul><li>Assist in ensuring that all clinical lecture materials are uploaded and readily available on the VLE.</li><li>Assist with updates on procedural documentation to the programme coordinator to ensure the accuracy of documents.</li></ul><p>Assessments:</p><ul><li>Assist with creating hospital-based assessment schedules.</li><li>Assist in the running of hospital-based clinical exams and assist in the distribution and collection of exam scripts or electronic marksheets amongst clinical staff.</li><li>Ensure that all assessment reports are readily available on the examination portal.</li><li>Assist in identifying examiners and translators when required.</li><li>Provide a u2018drop and collectu2019 service in the affiliated teaching hospital for any documents that need to be allocated out or collected back.</li><li>Assist Academic Operations Coordinators with double entry, moderation and any other related exam results duties.</li></ul><p>Main Working Relationships</p><ul><li>Affiliated clinical lecturers, Academic Operations Managers, Team Leader and other Academic Operations and Registry staff.</li><li>Participate in regular team meetings, contribute input, provide comprehensive updates on tasks.</li><li>Develop strong relationships with RCSI affiliated clinical sites and internal departments, guaranteeing deliverables are met by ensuring the relationships are maintained and goals are achieved with a student centered focus.</li></ul><p>Additionally, the coordinator will be required to</p><ul><li>Undergo programmes of training and development as may be required from time to time.</li><li>Ensure that all RCSI Bahrain policies and procedures are adhered to.</li><li>Comply with statutory legislation and University rules and requirements in furtherance of both their own and general staff welfare and safety.</li><li>Represent the best interest of RCSI and RCSI Bahrain at all times.</li><li>Perform such other duties as may be required from time to time.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Educational Requirements</p><p>Essential:</p><ul><li>Bacheloru2019s degree in Education, Business Administration, Healthcare Administration, Management, Public Administration, or a related discipline.</li><li>Demonstrable academic or professional preparation in administration, organisational management, data management, or a related area.</li><li>Strong written, numerical and analytical skills appropriate to an academic and healthcare education environment.</li></ul><p>Desirable:</p><ul><li>Postgraduate qualification in Higher Education, Educational Administration, Healthcare Management, Business Administration, or a related discipline.</li><li>Professional qualification or formal training in project management, quality assurance, data analysis, process improvement, or academic administration.</li><li>Additional training or qualifications in medical education, assessment, examinations, or academic quality assurance.</li><li>Knowledge of higher education policies, regulatory requirements and quality assurance frameworks.</li></ul>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Senior Aviation Security Manager is the designated Airline Security Postholder responsible for the development, implementation, maintenance and continuous improvement of the aviation security framework across the Middle East and Africa region. </span><span>This role ensures full compliance with all applicable National Civil Aviation Security Programmes (NCASP), ICAO Annex 17 requirements, Airline Security Programmes, IOSA Standards, ACC3 requirements and all relevant aviation security regulations issued by National Civil Aviation Authorities.</span></p><br><br><p><span>The postholder is accountable for protecting aircraft, personnel, cargo, mail, facilities, aviation infrastructure, information and corporate reputation through effective security governance, regulatory compliance, risk management, threat intelligence, security assurance, fitness-for-duty oversight and crisis management. </span><span>The role acts as the principal liaison with Civil Aviation Authorities, Airport Authorities, Security Agencies, Law Enforcement Agencies and key stakeholders regarding all aviation security matters.</span></p><br><br><p><span>In addition, the role provides strategic oversight for aviation security requirements relating to maintenance hangars, engineering facilities, cargo infrastructure and associated capital development projects, ensuring security principles are incorporated throughout the facility lifecycle from initial design through operational operation.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong>Aviation Security Governance & Regulatory Compliance</strong></p><br><br><ul><li><span>Act as the designated Airline Security Postholder and Aviation Security Manager.</span></li><li><span>Maintain and administer the Airline Security Programme and all supporting security manuals, procedures and instructions.</span></li><li><span>Ensure compliance with:</span><ul><li><span>ICAO Annex 17</span></li><li><span>ICAO Aviation Security Manual (Doc 8973)</span></li><li><span>National Civil Aviation Security Programmes</span></li><li><span>IOSA Security Standards</span></li><li><span>ACC3 Requirements</span></li><li><span>Airport Security Programmes</span></li><li><span>Local Civil Aviation Security Regulations</span></li><li><span>DHL Aviation Security Standards</span></li></ul></li><li><span>Monitor emerging regulatory requirements and ensure timely implementation.</span></li><li><span>Act as primary liaison with regulatory authorities on all aviation security matters.</span></li><li><span>Manage regulatory inspections, audits and validation activities.</span></li><li><span>Ensure effective corrective action plans are developed, implemented and monitored following audits and inspections</span></li><li><span>Maintain aviation security approvals, certifications and authorisations required by the airline</span></li></ul><p><strong>Security Risk Management</strong></p><br><br><ul><li>Develop and maintain an Aviation Security Risk Management Framework.</li><li>Conduct threat, vulnerability and risk assessments across all airline operations.</li><li>Monitor geopolitical, terrorism, organised crime, insider threat and emerging security risks.</li><li>Provide risk assessments and security briefings to senior leadership.</li><li>Ensure security mitigations remain proportionate to identified threats and operational risks.</li><li>Support strategic decision-making through intelligence-led risk analysis.</li><li>Maintain security risk registers and monitor effectiveness of risk treatment plans</li></ul><p><strong>Security Assurance & Oversight</strong></p><br><br><ul><li><span>Develop and manage the regional Aviation Security Audit Programme.</span></li><li><span>Conduct security audits and inspections across all operational locations.</span></li><li><span>Audit internal departments, service providers, cargo facilities and operational partners.</span></li><li><span>Analyse audit findings, identify trends and implement corrective actions.</span></li><li><span>Conduct investigations into aviation security incidents, breaches and security concerns.</span></li><li><span>Produce regular security performance reports and management information.</span></li><li><span>Monitor and report key security performance indicators.</span></li></ul><p><strong>Cargo Security Management</strong></p><br><br><ul><li><span>Ensure compliance with ACC3 requirements and secure supply chain standards.</span></li><li><span>Maintain effective cargo security policies, procedures and screening oversight.</span></li><li><span>Oversee regulated agents, known consignors and contracted service providers.</span></li><li><span>Ensure effective chain-of-custody controls throughout the cargo network.</span></li><li><span>Conduct assessments and oversight activities relating to cargo security operations.</span></li><li><span>Monitor emerging cargo security threats and implement appropriate controls.</span></li><li><span>Support continued compliance with international and local cargo security regulations.</span></li></ul><p><strong>Aircraft & Flight Operations Security</strong></p><br><br><ul><li><span>Ensure protection of aircraft against acts of unlawful interference.</span></li><li><span>Oversee aircraft security checks and aircraft security searches.</span></li><li><span>Ensure robust aircraft access control measures are maintained.</span></li><li><span>Verify implementation of security procedures during aircraft turnaround activities.</span></li><li><span>Provide oversight of security measures during elevated threat levels and contingency operations.</span></li><li><span>Ensure compliance with all airline operational security requirements.</span></li></ul><p><strong>Facility Security Design & Development</strong></p><br><br><ul><li><span>Act as Aviation Security representative for all aviation infrastructure projects.</span></li><li><span>Ensure Security by Design principles are incorporated within project planning, design, construction and operational readiness activities.</span></li><li><span>Review facility design proposals and provide security requirements for:</span><ul><li><span>Maintenance Hangars</span></li><li><span>Engineering Workshops</span></li><li><span>Cargo Facilities</span></li><li><span>Technical Buildings</span></li><li><span>Training Facilities</span></li><li><span>Warehouses and Storage Areas</span></li></ul></li><li><span>Define security requirements relating to:</span><ul><li><span>Perimeter Security</span></li><li><span>Access Control Systems</span></li><li><span>CCTV Systems</span></li><li><span>Intrusion Detection Systems</span></li><li><span>Security Control Rooms</span></li><li><span>Visitor Management Systems</span></li><li><span>Airside and Landside Segregation</span></li><li><span>Vehicle Access Controls</span></li><li><span>Physical Barriers and Security Lighting</span></li></ul></li><li><span>Participate in design reviews and project governance meetings.</span></li><li><span>Ensure security requirements are embedded throughout facility development and refurbishment projects.</span></li></ul><p><strong>Construction Security Management</strong></p><br><br><ul><li><span>Develop and maintain construction security plans for aviation infrastructure projects.</span></li><li><span>Conduct security risk assessments throughout all project phases.</span></li><li><span>Implement contractor and subcontractor access management processes.</span></li><li><span>Ensure appropriate screening, vetting and access controls are maintained for all construction personnel.</span></li><li><span>Oversee security of construction compounds, temporary facilities and project equipment.</span></li><li><span>Conduct inspections and audits to verify compliance with project security requirements.</span></li><li><span>Identify and mitigate security vulnerabilities created by construction activities.</span></li></ul><p><strong>Maintenance Hangar & Engineering Security</strong></p><br><br><ul><li><span>Develop and maintain security procedures for aircraft maintenance facilities and engineering operations.</span></li><li><span>Ensure effective physical security arrangements are maintained within maintenance hangars and technical facilities.</span></li><li><span>Oversee security measures relating to:</span><ul><li><span>Aircraft Under Maintenance</span></li><li><span>Grounded Aircraft</span></li><li><span>Aircraft Storage Facilities</span></li><li><span>Engineering Workshops</span></li><li><span>Technical Records</span></li><li><span>Tool Control Systems</span></li><li><span>Engine Storage Areas</span></li><li><span>Aircraft Parts Storage</span></li><li><span>Hazardous Materials</span></li><li><span>Dangerous Goods</span></li></ul></li><li><span>Conduct periodic assessments to verify security compliance within maintenance environments.</span></li><li><span>Ensure maintenance activities comply with applicable aviation security regulations and airline security requirements.</span></li></ul><p><strong>Critical Asset Protection</strong></p><br><br><ul><li><span>Develop and implement protection strategies for high-value aviation assets.</span></li><li><span>Ensure effective controls exist to prevent theft, sabotage, tampering or unauthorised access.</span></li><li><span>Protect aircraft, engines, avionics, tooling, technical records and critical spare parts.</span></li><li><span>Establish inventory protection and asset tracking controls.</span></li><li><span>Investigate security incidents involving aviation assets and infrastructure.</span></li></ul><p><strong>Insider Threat Management</strong></p><br><br><ul><li><span>Develop and maintain an Insider Threat Management Programme.</span></li><li><span>Identify and assess insider threat risks affecting airline operations.</span></li><li><span>Promote security awareness and reporting programmes across operational and engineering environments.</span></li><li><span>Implement enhanced controls for personnel with access to critical infrastructure and aircraft systems.</span></li><li><span>Coordinate insider threat mitigation activities with Human Resources, Compliance and Operational Management.</span></li></ul><p><strong>Drug & Alcohol Programme Management</strong></p><br><br><ul><li><span>Develop, implement, maintain and continuously improve the Company's Drug & Alcohol Management Programme in accordance with applicable aviation regulations, company policies and industry best practice.</span></li><li><span>Ensure compliance with all applicable Civil Aviation Authority, occupational health, employment law and corporate governance requirements relating to substance misuse prevention and fitness-for-duty programmes.</span></li><li><span>Act as the functional owner for Drug & Alcohol governance applicable to safety-sensitive and security-sensitive personnel across airline operations, engineering, maintenance, cargo operations and aviation infrastructure activities.</span></li><li><span>Develop, maintain and oversee procedures governing:</span><ul><li><span>Pre-Employment Testing</span></li><li><span>Random Testing</span></li><li><span>Reasonable Cause / For-Cause Testing</span></li><li><span>Post-Incident Testing</span></li><li><span>Return-to-Duty Testing</span></li><li><span>Follow-Up Testing</span></li></ul></li><li><span>Ensure appropriate controls are established for employees, contractors, vendors and service providers performing safety-critical, security-critical or airside duties.</span></li><li><span>Oversee administration of testing programmes through approved occupational health providers, medical facilities and accredited laboratories.</span></li><li><span>Ensure contractor organisations working within maintenance hangars, engineering facilities, cargo facilities and construction projects maintain equivalent fitness-for-duty controls where contractually required.</span></li><li><span>Monitor programme effectiveness through testing outcomes, trend analysis, audits and compliance reviews.</span></li><li><span>Coordinate investigations relating to suspected substance misuse where aviation safety, security or operational integrity may be affected.</span></li><li><span>Support incident investigations where drug or alcohol impairment may be considered a contributing factor.</span></li><li><span>Maintain strict confidentiality, data protection and medical privacy requirements relating to testing records and programme administration.</span></li><li><span>Promote employee awareness programmes supporting fitness-for-duty, personal accountability and responsible workplace behaviours.</span></li><li><span>Coordinate programme implementation and governance with Human Resources, Occupational Health, Legal, Compliance, Safety and Operational Management functions.</span></li><li><span>Provide management reporting on programme performance, regulatory compliance, trends, risks and corrective actions.</span></li><li><span>Ensure programme requirements are incorporated within aviation security audits, contractor assurance activities and operational compliance reviews.</span></li></ul><p><strong>Security Technology & Systems Management</strong></p><br><br><ul><li><span>Oversee aviation security technology and system performance across operational facilities.</span></li><li><span>Define standards for aviation security systems.</span></li><li><span>Support procurement, acceptance testing and implementation of security technologies.</span></li><li><span>Ensure effective operation of:</span><ul><li><span>CCTV Systems</span></li><li><span>Access Control Systems</span></li><li><span>Alarm Monitoring Systems</span></li><li><span>Visitor Management Systems</span></li><li><span>Biometric Access Solutions</span></li><li><span>Vehicle Access Control Systems</span></li><li><span>Integrated Security Platforms</span></li></ul></li><li><span>Ensure security technology remains compliant, reliable and operationally effective.</span></li></ul><p><strong>Critical Infrastructure Protection & Resilience</strong></p><br><br><ul><li><span>Identify and assess risks affecting critical aviation infrastructure.</span></li><li><span>Develop security protection strategies for facilities, utilities and operational systems.</span></li><li><span>Support business continuity and operational resilience planning.</span></li><li><span>Participate in emergency planning and contingency exercises.</span></li><li><span>Develop contingency plans for security incidents affecting critical facilities.</span></li><li><span>Ensure security considerations are embedded within crisis management frameworks.</span></li></ul><p><strong>Security Training & Security Culture</strong></p><br><br><ul><li><span>Develop and maintain aviation security training programmes.</span></li><li><span>Ensure personnel complete all regulatory and recurrent training requirements.</span></li><li><span>Deliver security awareness and threat awareness programmes.</span></li><li><span>Promote a positive and proactive security culture throughout the business.</span></li><li><span>Monitor training effectiveness and competency compliance.</span></li><li><span>Maintain training records and regulatory evidence.</span></li></ul><p><strong>Crisis Management & Emergency Response</strong></p><br><br><ul><li><span>Act as Security Lead during security incidents and emergency situations.</span></li><li><span>Support corporate crisis management and emergency response activities.</span></li><li><span>Develop aviation security contingency plans.</span></li><li><span>Participate in emergency exercises and operational resilience testing.</span></li><li><span>Coordinate with authorities during incidents involving aviation security.</span></li><li><span>Ensure lessons learned and corrective actions are implemented following incidents and exercises.</span></li></ul><p><strong>Cyber Security Interface</strong></p><br><br><ul><li><span>Support protection of aviation operations from cyber-enabled threats that may impact physical security.</span></li><li><span>Coordinate with Information Security teams regarding aviation-critical systems.</span></li><li><span>Assess cyber-physical vulnerabilities affecting operational facilities and infrastructure.</span></li><li><span>Support implementation of aviation security requirements relating to cyber resilience.</span></li></ul><p><strong>Contractor & Supplier Security Management</strong></p><br><br><ul><li><span>Oversee security performance of contracted security providers.</span></li><li><span>Conduct supplier security assessments and audits.</span></li><li><span>Ensure security requirements are incorporated into procurement and contract management processes.</span></li><li><span>Monitor service provider performance against security standards and contractual obligations.</span></li><li><span>Ensure corrective actions are implemented where required.</span></li></ul><p><strong>Leadership</strong></p><br><br><ul><li><span>Lead and develop the Aviation Security function across the region.</span></li><li><span>Provide strategic direction for aviation security governance and compliance.</span></li><li><span>Establish security objectives, plans, budgets and performance measures.</span></li><li><span>Lead security personnel, service providers and specialist contractors.</span></li><li><span>Drive continuous improvement and operational excellence.</span></li><li><span>Promote a positive security culture across all business functions.</span></li><li><span>Champion a culture of fitness-for-duty, personal accountability and operational excellence across all operational, engineering, maintenance, contractor and support functions.</span></li><li><span>Act as executive security advisor on aviation infrastructure and development projects.</span></li><li><span>Ensure security requirements are integrated into future facility expansion and capital investment programmes.</span></li><li><span>Maintain effective relationships with senior stakeholders, regulators and security authorities.</span></li></ul><p><strong>Key Performance Indicators</strong></p><br><br><ul><li><span>Zero significant aviation security regulatory findings.</span></li><li><span>Successful completion of all Civil Aviation Authority inspections and audits.</span></li><li><span>100% completion of planned aviation security audits.</span></li><li><span>Closure of audit findings within agreed timescales.</span></li><li><span>Security training compliance above 98%.</span></li><li><span>Successful maintenance of ACC3 and security programme approvals.</span></li><li><span>Completion of security risk assessments to plan.</span></li><li><span>Reduction of recurring security findings and security-related incidents.</span></li><li><span>Effective implementation of constru</span></li></ul> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Housekeeping Supervisor</strong></p><br><p>As a Housekeeping Supervisor you will be at the forefront of ensuring a clean, inviting, and well-maintained environment for our guests. Your role is crucial in creating a positive and memorable experience through meticulous attention to detail, effective team leadership, and a commitment to excellence.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Team Leadership:</strong> Supervise and lead the housekeeping team, ensuring effective coordination, motivation, and adherence to established standards.</li><li><strong>Operational Excellence:</strong> Oversee day-to-day housekeeping operations, including room cleaning, laundry, and public areas, maintaining exceptional cleanliness and hygiene.</li><li><strong>Quality Assurance:</strong> Implement and monitor quality control measures to guarantee cleanliness standards meet or exceed guest expectations.</li><li><strong>Training and Development:</strong> Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and exceptional customer service.</li><li><strong>Inventory Management:</strong> Manage housekeeping supplies, equipment, and inventory efficiently to meet operational needs and budget constraints.</li><li><strong>Guest Interaction:</strong> Address guest concerns related to housekeeping promptly and professionally, ensuring a positive guest experience.</li><li><strong>Communication:</strong> Collaborate with the Housekeeping Manager and other departments, fostering open communication for a seamless guest experience.</li></ul><br>Qualifications<br><br><ul><li><strong>Relevant Experience:</strong> Proven experience in a housekeeping supervisory role within the hospitality industry, with a strong understanding of housekeeping operations and service standards.</li><li><strong>Leadership & Team Management:</strong> Strong leadership and interpersonal skills, with the ability to motivate, coach, and effectively manage a diverse housekeeping team.</li><li><strong>Attention to Detail:</strong> Exceptional attention to detail and a strong commitment to maintaining the highest standards of cleanliness, hygiene, presentation, and guest satisfaction.</li><li><strong>Communication Skills:</strong> Excellent verbal and written communication skills in <strong>English and Arabic</strong>, with the ability to communicate effectively with guests, team members, and other departments.</li><li><strong>Problem-Solving & Decision-Making:</strong> Strong problem-solving skills with the ability to identify operational challenges, take appropriate action, and resolve issues promptly and efficiently.</li><li><strong>Organizational Skills:</strong> Excellent planning and organizational abilities, with the capacity to prioritize tasks, manage daily housekeeping operations, and ensure efficient workflow.</li><li><strong>Quality & Service Focus:</strong> Commitment to delivering consistently high standards of housekeeping service while ensuring compliance with hotel policies, health and safety requirements, and operational procedures.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met</strong></p>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists Executive Chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<p><strong>Leading kitchen operations</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<p><strong>Maintaining culinary goals</strong></p>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>MAIN OBJECTIVES: To implement Gulf Air s Summer/Winter Schedules on the short term with emphasis on minimization of cost achieving most effective utilization of resources. To control and distribute planned Gulf Air schedule for the current season and co-ordinate the planned operation with all internal GF departments to ensure maximum revenue benefit to the company. To implement schedule changes to gain advantage from all possible revenue opportunities. To optimise the current schedule with all possible changes and aircraft utilisation in coordination with network planning. Responsible to maintain an optimum slots portfolio for Gulf Air.</p><p>MAIN DUTIES:</p><p>1. Implementing of Gulf Air seasonal summer/Winter short-term schedule changes to gain advantage from all possible revenue opportunities.</p><p>2. Liaise with Network Planning to evaluate demands trends, identify customer s needs and seasonal capacity variations to develop optimum schedules.</p><p>3. Ensure efficient coordination with Flight Operations, Technical, Joramco, Planning, Revenue Management, Sales, Marketing, Customer Services to strike balance between optimum uses of resources versus revenue earning potential.</p><p>4. Manage and coordinate slots and secure the requied slot for all GF network schedule for short term plan.</p><p>5. Represent Gulf Air in IATA, AACO Schedule meetings and ensure necessary slots are secured.</p><p>6. Continually review and revise the schedule to match supply of travel with anticipated demand in coordination with Network Planning.</p><p>7. Implement the schedule Optimization in coordination with Network Planning, thereby maximizing revenue and minimizing costs.</p><p>8. Manage and ensure Engineering and operational requirements in the short term are complied with thereby not compromising the safety of Gulf Air operations.</p><p>9. Coordinate any changes both within GF and with external authorities to ensure that these changes are handled in an efficient manner.</p><p>10. Implement changes if required for extra flights on seasonal basis in short term planning stage such as Haj, Ramadan Umrah, F1, Teachers movement, Iraq Arafa and Arbaeen movement, etc.</p><p>11. Represent Commercial Planning in any schedule related forums.</p><p>12. Liaise with country manager concerning their schedule requirements and wherever it is practical/ justifiable to implement any changes to the schedule.</p><p>13. Handle any short notice requirements for schedule changes, as a result, of Engineering, Crewing constraints or VIP movements, national emergencies, etc. and ensure that GF interests are protected and minimal disruption to the core schedule.</p><p>14. Development of Gulf Air seasonal summer/Winter schedules based on agreed route and frequencies and fleet plan. Provide scheduling options by making capacity adjustments to accommodate change in market conditions.</p><p>15. Develop and implement any changes critical to the realization of the schedule taking all issues into consideration, including but not limited to future fleet deployment, rotational feasibility, future slot availability, crewing constraints and heavy maintenance, thus ensuring that Gulf Air operating goals are realized.</p><p>16. Maintain Gulf Air network slot portfolio and participate in negotiations with airport slot coordinators and airline schedulers to secure the most optimum slots for Gulf Air or recommend solutions to slot congested Airports. Appraise slot values at various slot constrained airports.</p><p>17. Co-ordinate with the respective Civil Aviation Authorities in countries where Gulf Air operates and ensure that each seasonal schedule is approved as filed.</p><p>18. Coordinate with Publication to ensure that accurate information is displayed in sync in all these schedule distribution systems.</p><p>19. Provide and maintain GF aircraft utilization/ASK/seat/aircraft count data and comparison on current and planned season on monthly basis manner.</p><p>20. Responsible for current seasonal fine tuning and schedule recovery within control period of schedule planning.</p><p>21. Responsible to ensure business cases are in place for any unplanned changes due to technical reason.</p><p>22. Monitor delays allocated under commercial division and raise any dispute if found.</p><p>23. Maintaining data in slot sets for the current planned season during the season and maintain data accuracy.</p><p>24. Maintain constraints data in schedule during the planned current schedule to be able to plan flights with no violations at airport or equipment level.</p><p>25. Maintaining record of current Fleet technical status.</p><p>26. Oversight and maintain record of charter flights for all the required approvals and following to ensure securing all approval before the commencement of operation.</p><p>27. Prepare Business Cases for all current schedule changes and maintain a record containing the type of changes; i.e due to commercial, mainteance, operational, etc.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: University degree in Business Management; Mathematics is preferred. Degrees in Aviation, Statistics, Economics, or Logistics are also considered.</p><p>EXPERIENCE: Minimum 7 to 10 years with airline s commercial planning/scheduling, slot portfolio development and slot valuation, Schedule publication or distribution and operational experience in the airline industry plus management training.</p><p>About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph Passport Copy</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Pastry Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Maintains food preparation handling and correct storage standards.<br>• Maintains purchasing, receiving and food storage standards.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Follows proper handling and right temperature of all food products.<br>• Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Ensures compliance with all applicable laws and regulations.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Strives to improve service performance.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<br>• Purchases appropriate supplies and manage inventories according to budget.<br>Supports Training and Development Activities <br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sales Development Representative (SDR) – Outbound Sales & Lead Generation Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.<br> This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team.<br> As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.<br> If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.<br> What You’ll Own Prospecting & Lead Generation Build targeted prospect lists using: LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Other prospecting platforms Research companies and identify key decision-makers.<br> Personalize outreach based on industry, role, and business needs.<br> Maintain a healthy pipeline of qualified outbound opportunities.<br> Outbound Sales & Cold Calling Execute high-volume outreach through: Phone Email LinkedIn Video messaging Complete approximately 30–40 cold calls per day.<br> Manage 60–100 daily outbound activities.<br> Handle objections professionally and confidently.<br> Build rapport quickly and generate interest in the company’s solutions.<br> Sales Cadence & Campaign Execution Build and manage multi-touch outbound sequences.<br> Execute 5–10 touchpoint campaigns across multiple channels.<br> Test and optimize: Subject lines Messaging Call scripts Calls-to-action Continuously improve: Response rates Meeting conversion rates Pipeline generation performance CRM & Pipeline Management Maintain accurate CRM records using: Salesforce HubSpot Zoho CRM Log all prospect interactions and activities.<br> Update lead stages and opportunity statuses.<br> Maintain clean CRM data and pipeline visibility.<br> Cross-Functional Collaboration Partner with Account Executives to ensure smooth lead handoffs.<br> Collaborate with marketing teams to improve messaging and lead quality.<br> Share prospect feedback and market insights.<br> Support ongoing improvements to the sales process.<br> What Success Looks Like Consistent outbound prospecting activity.<br> Strong pipeline generation and qualified meetings.<br> Accurate CRM records and pipeline management.<br> Continuous improvement in response and conversion rates.<br> Strong collaboration with sales and marketing teams.<br> Reliable contribution to revenue growth.<br> What Makes You a Strong Fit Excellent communication and relationship-building skills.<br> Comfortable initiating conversations with new prospects.<br> Competitive, goal-oriented, and self-motivated.<br> Resilient when facing rejection.<br> Organized with strong follow-up discipline.<br> Motivated by measurable performance and continuous improvement.<br> Required Experience & Skills Experience 1–2 years of experience in: Sales Development Business Development Outbound Sales Lead Generation Experience with: Cold calling Email outreach Sales engagement platforms Familiarity with: Outreach.<br>io Salesloft Apollo HubSpot Sequences Experience using CRM systems such as: Salesforce HubSpot Zoho CRM Strong written and verbal English communication skills.<br> Highly organized, resilient, and results-oriented.<br> Comfortable working remotely during U.<br>S. business hours.<br> Nice to Have 2–4 years of SDR or BDR experience with a proven track record of meeting quota.<br> Experience selling into: B2B SaaS Marketing Services Professional Services Technology Companies Familiarity with sales methodologies such as: SPIN Selling MEDDIC Challenger Sale Sandler Selling Experience targeting mid-market or enterprise accounts.<br> Tools & Technology LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Outreach.<br>io Salesloft HubSpot Sequences Salesforce HubSpot CRM Zoho CRM What a Typical Day Looks Like Build prospect lists and research target accounts.<br> Execute outbound calls, emails, and LinkedIn outreach.<br> Manage multi-touch sales sequences.<br> Qualify interested prospects and schedule meetings.<br> Update CRM records and maintain pipeline accuracy.<br> Collaborate with Account Executives and marketing teams.<br> Review performance metrics and optimize outreach strategies.<br> In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.<br> Key Metrics for Success (KPIs) 60–100 outbound activities completed daily.<br> 30–40 cold calls per day.<br> 15–20 meaningful prospect conversations per week.<br> 8–12 qualified meetings booked per month.<br> CRM accuracy and pipeline hygiene.<br> Response, conversion, and meeting booking rates.<br> Why This Role Stands Out Direct impact on pipeline generation and revenue growth.<br> Hands-on experience with modern outbound sales tools and strategies.<br> Opportunity to develop expertise in prospecting, qualification, and sales execution.<br> Fully remote role with structured support and coaching.<br> Career progression into: Senior SDR Business Development Representative (BDR) Account Executive Sales Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting.<br> You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you.<br> Apply today and help build a high-performing sales pipeline.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership & Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications & Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud & Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms & End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation & Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance & Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset & Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications & Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sales Development Representative (SDR) – Outbound Sales & Lead Generation Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.<br> This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team.<br> As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.<br> If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.<br> What You’ll Own Prospecting & Lead Generation Build targeted prospect lists using: LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Other prospecting platforms Research companies and identify key decision-makers.<br> Personalize outreach based on industry, role, and business needs.<br> Maintain a healthy pipeline of qualified outbound opportunities.<br> Outbound Sales & Cold Calling Execute high-volume outreach through: Phone Email LinkedIn Video messaging Complete approximately 30–40 cold calls per day.<br> Manage 60–100 daily outbound activities.<br> Handle objections professionally and confidently.<br> Build rapport quickly and generate interest in the company’s solutions.<br> Sales Cadence & Campaign Execution Build and manage multi-touch outbound sequences.<br> Execute 5–10 touchpoint campaigns across multiple channels.<br> Test and optimize: Subject lines Messaging Call scripts Calls-to-action Continuously improve: Response rates Meeting conversion rates Pipeline generation performance CRM & Pipeline Management Maintain accurate CRM records using: Salesforce HubSpot Zoho CRM Log all prospect interactions and activities.<br> Update lead stages and opportunity statuses.<br> Maintain clean CRM data and pipeline visibility.<br> Cross-Functional Collaboration Partner with Account Executives to ensure smooth lead handoffs.<br> Collaborate with marketing teams to improve messaging and lead quality.<br> Share prospect feedback and market insights.<br> Support ongoing improvements to the sales process.<br> What Success Looks Like Consistent outbound prospecting activity.<br> Strong pipeline generation and qualified meetings.<br> Accurate CRM records and pipeline management.<br> Continuous improvement in response and conversion rates.<br> Strong collaboration with sales and marketing teams.<br> Reliable contribution to revenue growth.<br> What Makes You a Strong Fit Excellent communication and relationship-building skills.<br> Comfortable initiating conversations with new prospects.<br> Competitive, goal-oriented, and self-motivated.<br> Resilient when facing rejection.<br> Organized with strong follow-up discipline.<br> Motivated by measurable performance and continuous improvement.<br> Required Experience & Skills Experience 1–2 years of experience in: Sales Development Business Development Outbound Sales Lead Generation Experience with: Cold calling Email outreach Sales engagement platforms Familiarity with: Outreach.<br>io Salesloft Apollo HubSpot Sequences Experience using CRM systems such as: Salesforce HubSpot Zoho CRM Strong written and verbal English communication skills.<br> Highly organized, resilient, and results-oriented.<br> Comfortable working remotely during U.<br>S. business hours.<br> Nice to Have 2–4 years of SDR or BDR experience with a proven track record of meeting quota.<br> Experience selling into: B2B SaaS Marketing Services Professional Services Technology Companies Familiarity with sales methodologies such as: SPIN Selling MEDDIC Challenger Sale Sandler Selling Experience targeting mid-market or enterprise accounts.<br> Tools & Technology LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Outreach.<br>io Salesloft HubSpot Sequences Salesforce HubSpot CRM Zoho CRM What a Typical Day Looks Like Build prospect lists and research target accounts.<br> Execute outbound calls, emails, and LinkedIn outreach.<br> Manage multi-touch sales sequences.<br> Qualify interested prospects and schedule meetings.<br> Update CRM records and maintain pipeline accuracy.<br> Collaborate with Account Executives and marketing teams.<br> Review performance metrics and optimize outreach strategies.<br> In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.<br> Key Metrics for Success (KPIs) 60–100 outbound activities completed daily.<br> 30–40 cold calls per day.<br> 15–20 meaningful prospect conversations per week.<br> 8–12 qualified meetings booked per month.<br> CRM accuracy and pipeline hygiene.<br> Response, conversion, and meeting booking rates.<br> Why This Role Stands Out Direct impact on pipeline generation and revenue growth.<br> Hands-on experience with modern outbound sales tools and strategies.<br> Opportunity to develop expertise in prospecting, qualification, and sales execution.<br> Fully remote role with structured support and coaching.<br> Career progression into: Senior SDR Business Development Representative (BDR) Account Executive Sales Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting.<br> You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you.<br> Apply today and help build a high-performing sales pipeline.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p><strong>About Lucidya</strong><br>
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<ul>
<li><strong>Design experiences that make AI feel trustworthy</strong><br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li><strong>Turn complex problems into intuitive workflows</strong><br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li><strong>Raise the quality bar across the product</strong><br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li><strong>Help customers adopt AI faster</strong><br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li><strong>Design for Arabic-first enterprise users</strong><br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li><strong>Build systems, not just screens</strong><br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li><strong>Use research to inform decisions</strong><br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li><strong>Elevate the people around you</strong><br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
</ul>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<ul>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
</ul>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<ul>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
</ul>
<p>Beyond experience, you'll thrive here if:</p>
<ul>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
</ul>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<ul>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
</ul>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<ol>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li>
</ol></p><p></p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social Listening<\/li>\n<li>Managed Channels Analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<p><h4>Location: Manama, Bahrain</h4>
<p>At EY, we’re all in to shape your future with confidence.<br>
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
Join EY and help to build a better working world.<br>
Are you ready to shape the future with confidence?</p>
<p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p>
<h4>The opportunity: Your next adventure awaits (Nationals only)</h4>
<p>Are you eager to learn about how organizations operate and succeed? Are you a problem-solver and strategic thinker passionate about the business world?</p>
<p>This graduate opportunity in EY Parthenon is for you. You will be mentored as you work with supportive and diverse project teams that will help you learn and challenge you to grow. You will be helping the teams with specific components of a project, such as analyzing a client’s data or participating in client interviews. You will work with clients to understand their unique situations and uncover insights that help them know what needs to be done. You will feel a great sense of achievement after you synthesize your overall storyboard and present the findings to your client.</p>
<p>If you are a university graduate, EY could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career.</p>
<h4>What we look for:</h4>
<ul>
<li>You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.</li>
<li>You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.</li>
<li>You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or master’s degree in business, accounting or finance or other related fields.</li>
<li>Basic understanding of financial theories, business strategies.</li>
<li>Strong analytical skills and business acumen.</li>
<li>To comply with the role requirements, only nationals will be considered.</li>
</ul>
<h4>What’s in it for you:</h4>
<ul>
<li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li>
<li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.</li>
<li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li>
<li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li>
</ul>
<h4>What you can expect:</h4>
<p><strong>Step 1: Apply</strong><br>
If you can confidently demonstrate that you meet the criteria above, please complete the online application as soon as possible. Make sure to answer all questions.<br>
Make sure you apply early and do not forget to follow the instructions carefully and answer all the questions to ensure your application is successful.</p>
<p><strong>Step 2: Online assessments</strong><br>
After we review your application, you will receive an invitation email from ‘EY Careers’ to complete the EY online assessments. Approach the tests as you would approach any new challenge. It might be tough, but you can do it!</p>
<p><strong>Step 3: On demand interview</strong><br>
Upon passing the assessments, you will receive an email invitation to complete a prerecorded video interview. You will be required to record yourself responding to behavioral based questions. Being yourself is key to passing this step of the recruitment process.</p>
<p><strong>Step 4: Attend</strong><br>
Once you have been shortlisted, you may be invited to attend a recruitment day or an interview. This is your opportunity to visit our office, speak with our people and ask questions about life and work at EY.</p>
<p><strong>Step 5: Receive</strong><br>
If you are a great fit for the opportunity, you will receive an offer to join EY and begin your career at one of the best companies to work for. It’s time to celebrate.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<p><strong>EY | Building a better working world</strong><br>
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br>
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br>
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Marketing executive</strong></p>
<p>As the Marketing Executive, you will support the implementation of the hotel's marketing, communications, and digital initiatives, ensuring brand consistency and effective campaign execution. Working closely with internal departments, external agencies, and suppliers, you will assist in promoting the resort, enhancing brand visibility, and driving guest engagement through various marketing channels.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Brand & marketing support</strong></p>
<ul>
<li>Assist in maintaining brand standards across all marketing and communication activities.</li>
<li>Ensure marketing materials align with brand guidelines and hotel positioning.</li>
<li>Support the development and execution of marketing campaigns and promotional activities.</li>
</ul>
<p><strong>Campaign coordination</strong></p>
<ul>
<li>Coordinate marketing, public relations, advertising, and promotional campaigns.</li>
<li>Liaise with internal departments and external vendors to ensure timely campaign delivery.</li>
<li>Assist in organizing photoshoots, media visits, and promotional events.</li>
</ul>
<p><strong>Content & communications</strong></p>
<ul>
<li>Create and update marketing content for brochures, newsletters, website pages, and social media platforms.</li>
<li>Support media communications and prepare promotional materials.</li>
<li>Assist with internal communication initiatives and announcements.</li>
</ul>
<p><strong>Digital marketing support</strong></p>
<ul>
<li>Assist in managing the hotel's digital presence, including website updates, social media channels, email campaigns, and online listings.</li>
<li>Support SEO, paid advertising, and social media activities as directed.</li>
<li>Monitor digital campaign performance and prepare basic performance reports.</li>
</ul>
<p><strong>CRM & guest engagement</strong></p>
<ul>
<li>Support CRM initiatives and email marketing campaigns.</li>
<li>Assist with guest communication campaigns and loyalty program promotions.</li>
<li>Maintain guest database accuracy and marketing distribution lists.</li>
</ul>
<p><strong>Events & activations</strong></p>
<ul>
<li>Support the planning and execution of hotel events, promotions, partnerships, and activations.</li>
<li>Coordinate marketing materials required for events and campaigns.</li>
<li>Assist with on-site event logistics and brand visibility initiatives.</li>
</ul>
<p><strong>Market research & reporting</strong></p>
<ul>
<li>Conduct market and competitor research to identify trends and opportunities.</li>
<li>Monitor campaign performance and collect data for reporting purposes.</li>
<li>Prepare regular marketing activity reports and presentations.</li>
</ul>
<p><strong>Agency & supplier coordination</strong></p>
<ul>
<li>Coordinate with marketing agencies, designers, photographers, printers, and other suppliers.</li>
<li>Follow up on project timelines and ensure deliverables meet required standards.</li>
</ul>
<p><strong>Administration</strong></p>
<ul>
<li>Maintain organized marketing files, databases, and asset libraries.</li>
<li>Assist in budget tracking, purchase requests, and invoice processing.</li>
<li>Ensure all hotel listings and promotional content remain current and accurate.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Experience:</strong> Minimum 2u20133 years of experience in marketing, communications, or a related field, preferably within hospitality, tourism, or luxury brands.</li>
<li><strong>Communication skills:</strong> Excellent written and verbal communication skills in English. Additional language skills are an advantage.</li>
<li><strong>Personal attributes:</strong> Highly organized, proactive, and detail-oriented. Strong interpersonal and teamwork skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li>
<li><strong>Education:</strong> Bachelor's degree or diploma in Marketing, Communications, Business Administration, or a related field.</li>
<li><strong>Technical skills:</strong> Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with social media platforms, content management systems, email marketing tools, and basic design software. Knowledge of digital marketing platforms is an advantage.</li>
<li><strong>Additional assets:</strong> Previous experience in hospitality marketing. Experience working with marketing agencies, content creation, and event coordination.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrianu2019s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Bank overview</h4>
<p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p>
<p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p>
<p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p>
<p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p>
<h4>Responsibilities of the role</h4>
<p>The job holder will be responsible for:</p>
<h4>Strategy and governance</h4>
<ul>
<li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li>
<li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li>
<li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li>
<li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li>
<li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li>
</ul>
<h4>Application ecosystem management</h4>
<ul>
<li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li>
<li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li>
<li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li>
<li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li>
<li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li>
</ul>
<h4>Collaboration and stakeholder management</h4>
<ul>
<li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li>
<li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li>
<li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li>
<li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li>
<li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li>
</ul>
<h4>Leadership and people management</h4>
<ul>
<li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li>
<li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li>
<li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li>
<li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li>
<li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>20+ years of technology, digital or application support experience.</li>
<li>10+ years in a managerial and leadership role (mandatory).</li>
<li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li>
<li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li>
<li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li>
<li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li>
<li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li>
<li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li>
<li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li>
<li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li>
<li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li>
<li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li>
<li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li>
<li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li>
<li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li>
<li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li>
<li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li>
<li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li>
<li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li>
<li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li>
<li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Summary</strong></p><br><br><p>We are looking for an Executive Chef who will be responsible for overseeing all aspects of our culinary operations, including creating and executing menus, managing kitchen staff, and maintaining high-quality standards of food and service. The ideal candidate will have a strong background in culinery and exceptional leadership skills.</p><br><br><br><p><strong>Responsibilities</strong></p><br><br><p>Pre-Opening & Facility Setup</p><br><br><ul><li><p>Partner with cross-functional teams to design layouts, establish workflows, and define equipment/smallware requirements.</p><br><br></li><li><p>Support equipment selection, installation, and commissioning to meet targeted production volumes.</p><br><br></li><li><p>Determine capacity, batch sizes, staffing, initial schedules, and opening inventory par levels.</p><br><br></li><li><p>Lead supplier trials, ingredient approvals, kitchen testing, food safety licensing, and mock runs before launch.</p><br><br></li></ul><p>Culinary Leadership & Product Development</p><br><br><ul><li><p>Oversee culinary standards across bakery, pastry, and hot-kitchen divisions.</p><br><br></li><li><p>Scale and document master recipes, SOPs, portion sizes, allergens, and photos for brands like Costa and Pickl.</p><br><br></li><li><p>Lead shelf-life testing, menu engineering, sensory evaluations, and trial runs for new cloud kitchen or B2B opportunities.</p><br><br></li><li><p>Balance recipe creativity with scalability, cost efficiency, and operational simplicity.</p><br><br></li></ul><p>Production Planning & Daily Operations</p><br><br><ul><li><p>Convert store forecasts and demand into efficient daily, weekly, and monthly production schedules.</p><br><br></li><li><p>Oversee workflow execution to optimize capacity, prevent bottlenecks, and eliminate unnecessary overtime.</p><br><br></li><li><p>Maintain strict cut-off times, dispatch routines, and replenishment schedules with logistics teams.</p><br><br></li><li><p>Build contingency procedures for equipment failure, peak demand spikes, or supply shortages.</p><br><br></li></ul><p>Food Safety, QA & Compliance</p><br><br><ul><li><p>Design and enforce HACCP-based controls, SOPs, and strict food safety compliance aligned with Bahrain regulations.</p><br><br></li><li><p>Standardize receiving, storage, temperature tracking, date coding (FIFO/FEFO), batch tracing, and allergen management.</p><br><br></li><li><p>Direct investigations into non-conformances, quality complaints, or safety incidents to implement preventative fixes.</p><br><br></li><li><p>Ensure audit readiness for internal, brand, and municipal regulatory inspections.</p><br><br></li></ul><p>Cost Control, Yield & Profitability</p><br><br><ul><li><p>Manage full recipe costing to track precise raw material, portion, and packaging expenses.</p><br><br></li><li><p>Monitor theoretical vs. actual yields and track waste categories to minimize trim loss, spoilage, and overproduction.</p><br><br></li><li><p>Partner with Finance to manage food cost variances, labor budgets, and pricing structures for internal and B2B orders.</p><br><br></li><li><p>Optimize productivity and product mix to support overall facility break-even and long-term margins.</p><br><br></li></ul><p>Procurement & Inventory Management</p><br><br><ul><li><p>Set strict ingredient/packaging specifications and evaluate suppliers to ensure quality and contingency options.</p><br><br></li><li><p>Set par levels based on lead times, storage space, and product shelf life while monitoring slow-moving items.</p><br><br></li><li><p>Coordinate with stores and logistics teams on cold-chain integrity, packing, and dispatch windows.</p><br><br></li></ul><p>Team Leadership & Talent Development</p><br><br><ul><li><p>Recruit, train, and mentor supervisors and production staff across all kitchen sections.</p><br><br></li><li><p>Build shift rosters aligned with demand, track staff performance, and establish cross-training programs.</p><br><br></li><li><p>Foster a strong culture of ownership, strict food safety, continuous learning, and workplace discipline.</p><br><br></li></ul><p>Systems, Documentation & Process Improvement</p><br><br><ul><li><p>Author a central-kitchen operating manual containing master recipes, work instructions, and cleaning schedules.</p><br><br></li><li><p>Implement tracking systems for production outputs, actual yields, downtime, waste drivers, and labor efficiency.</p><br><br></li><li><p>Drive process simplification and recommend practical technology or automation to increase throughput.</p><br><br></li></ul><p>Commercial Growth & Business Expansion</p><br><br><ul><li><p>Evaluate operational feasibility, costing, and capacity for B2B, HORECA, corporate catering, and private-label ventures.</p><br><br></li><li><p>Conduct customer tastings and support product readiness for external revenue channels and cloud kitchens.</p><br><br></li><li><p>Ensure new commercial revenue streams scale safely without impacting core internal brand standards.</p><br><br></li></ul><p>Stakeholder & Cross-Functional Management</p><br><br><ul><li><p>Collaborate with brand operations (Costa/Pickl), Finance, HR, Marketing, Procurement, and Maintenance teams.</p><br><br></li><li><p>Provide clear operational reports, capacity assessments, risk analyses, and performance updates to the General Manager.</p><br><br></li></ul><br><p><strong>Qualifications</strong></p><br><br><ul><li><p>Minimum of 10 years of experience as an Executive Chef.</p><br><br></li><li><p>Bachelors degree or equivalent experience.</p><br><br></li><li><p>Strong leadership and management skills.</p><br><br></li><li><p>Excellent communication and organizational abilities.</p><br><br></li><li><p>Knowledge of current industry trends and techniques.</p><br><br></li><li><p>Ability to work in a fast-paced and high-pressure environment.</p><br><br></li><li><p>Strong understanding of food and labor costs and the ability to manage them effectively.</p><br><br></li></ul><br>
<br><br> </div>