Foreman Jobs - Manama Bahrain

<p><h4>Key responsibilities / What you do:</h4> <p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customer's interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversations and actions taken.</li> <li>Correspond with care center management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor's degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About us</h4> <p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies</h4> <p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Private Equity funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills Required:</h4> <ul> <li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Knowledge of Private Equity fund structures and the fund administration industry</li> <li>Understands regulatory requirements of Private Equity funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Strong MS Office skills including Word, Excel, PowerPoint</li> <li>Excellent interpersonal and written communications skills</li> <li>Proactive team player with a positive attitude towards problem resolution with strong attention to detail</li> <li>Ability to work under pressure and meet tight deadlines</li> <li>Ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile and global team</li> <li>The opportunity to innovate, bring discipline and really make a difference</li> </ul> <h4>Additional information:</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <h4>Disclaimer:</h4> <p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><h4>Main duties</h4> <p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do</h4> <ul> <li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li> <li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li> <li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li> <li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li> <li>Builds customer's interest in the services and products offered by the company.</li> <li>Provides personalized customer service of the highest level.</li> <li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Documents details of telephone conversation and actions taken.</li> <li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li> <li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li> <li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Key requirements / What you bring</h4> <ul> <li>Bachelor's degree; medical background preferred.</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About Allianz Partners</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies at Allianz Partners</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The role & key responsibilities</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing fund administration services to real estate funds. The individual will maintain client relationships; take responsibility for coordination of NAV calculation, regulatory reporting, audit preparation, new business take-on and due diligence requirements of the company. The individual will also manage the coordination of regulatory reporting, audit preparation, review and timely delivery of reports. This is an exciting role for someone who is determined to get involved in all aspects of fund administration.</p> <p><strong>Role responsibilities:</strong></p> <ul> <li>Ensuring NAV calculations are reviewed and delivered by the agreed delivery timeframes along with any other client specific reporting requirements</li> <li>Operational onboarding of new and take on funds</li> <li>Attendance of meetings where NAV calculations, financial statements and other deliverables are discussed</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Ongoing implementation and refinement of SSAE 18 and ISAE 3402 controls</li> <li>Ensuring client enquiries are answered in accordance with Apex's service standards on an ongoing basis</li> <li>Ensuring compliance with regulatory requirements and other requirements of the funds' specifications</li> <li>Review and authorisation of payments via bank portals</li> <li>Review of financial statements and related regulatory reports</li> <li>Ability to deal with auditors (external and internal), manage and respond to audit queries</li> <li>Monitoring of administration fee payments and chasing of debtors</li> <li>Ensuring best practices are adopted and improving processes to gain efficiencies</li> <li>Managing and training staff whilst providing feedback on their performance</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Act as the senior point of contact with clients both internal and external</li> <li>Manage the expectations of clients, seeking and acting on client feedback</li> <li>Add value to client account planning</li> <li>Promote new ideas and services by applying knowledge of the industry/sector to create client value</li> <li>Continually identify improvements and implement efficient ways of working</li> <li>Create opportunities for cross team collaboration</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required</h4> <ul> <li>Holds a professional accounting qualification with a strong academic background</li> <li>At least 10+ years' relevant experience in real estate fund administration role</li> <li>Knowledge of accounting standards i.e. IFRS, UK, LUX, US GAAP</li> <li>Ability to work to and meet agreed deadlines</li> <li>Excellent interpersonal and written communications skills</li> <li>Ability to multi-task and work in a pressurised environment</li> <li>Capacity to problem-solve and ability to deal with complex issues</li> <li>Ability to work independently with minimum supervision/guidance</li> <li>Must be a self-starter and willing to take initiative</li> <li>Strong PC skills including Word, Excel and Macros in Excel</li> <li>Experience in managing people will be considered an asset</li> <li>Knowledge of eFront will be considered an advantage</li> <li>Able to present financial and business data to clients adding own analysis and expertise</li> </ul> <h4>What you will get in return</h4> <ul> <li>A genuinely unique opportunity to be part of an expanding large global business</li> <li>Working with a strong and dynamic team</li> <li>Training and development opportunities</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experience. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>As desalination plant operator your responsibility is to ensure the efficient and safe operation of the resort's desalination plant. An ideal candidate will have a strong technical background in water treatment processes, excellent problem-solving skills, and the ability to perform maintenance and monitoring tasks to ensure uninterrupted water supply. This role requires a proactive approach to troubleshooting, adherence to safety protocols, and maintaining high operational standards.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <ul> <li><strong>Plant operations:</strong> Monitoring and operating the desalination plant systems to ensure optimal performance and water quality. Adjusting equipment settings and controls to maintain required operational parameters. Conducting routine inspections of plant equipment, including pumps, valves, and filtration systems, to ensure proper functioning.</li> <li><strong>Maintenance and repairs:</strong> Performing preventive maintenance and troubleshooting plant equipment to minimize downtime. Identifying and repairing mechanical and electrical faults within the desalination system. Coordinating with the engineering team to schedule major repairs and ensure timely completion.</li> <li><strong>Water quality monitoring:</strong> Testing water samples to ensure compliance with quality standards and reporting any anomalies. Recording and analyzing water treatment data to track plant performance and identify areas for improvement. Ensuring proper chemical dosing and monitoring chemical inventory levels.</li> <li><strong>Documentation and reporting:</strong> Maintaining accurate logs of plant operations, maintenance activities, and water quality results. Preparing daily reports on plant performance and submitting them to the duty engineer. Reporting any operational issues or equipment malfunctions promptly to the engineering team.</li> <li><strong>Safety and compliance:</strong> Following all safety procedures and regulations to ensure a safe working environment. Conducting routine safety inspections and participating in safety drills as required. Ensuring compliance with environmental regulations and water treatment standards.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Experience:</strong> Previous experience in desalination plant operations or a related field.</li> <li><strong>Technical skills:</strong> Strong technical skills in mechanical, electrical, and water treatment systems.</li> <li><strong>Knowledge:</strong> Familiarity with water treatment processes, reverse osmosis systems, and chemical dosing.</li> <li><strong>Problem-solving:</strong> Ability to troubleshoot and resolve technical issues efficiently.</li> <li><strong>Communication:</strong> Strong communication and teamwork skills.</li> <li><strong>Flexibility:</strong> Willingness to work various shifts, including weekends and holidays.</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>

<p><h4>Job description</h4> <p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p> <h4>Key responsibilities / what you do:</h4> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customers’ interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversation and actions taken.</li> <li>Correspond with Care Center Management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Key requirements / what you bring:</h4> <ul> <li>Bachelor’s degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

<p> <strong>SUMMARY</strong> </p> <p> <strong>Scope and General Purpose of Job:</strong> </p> <p>Responsible for the uninterrupted operation, preventive maintenance, troubleshooting, and repair of all commercial kitchen, food and beverage (F&amp;B), and industrial laundry equipment. This role ensures all culinary appliances (ovens, fryers, refrigeration) and heavy-duty laundry machinery (washers, dryers, ironers) operate safely, efficiently, and in strict compliance with hospitality health, safety, and hygiene standards.</p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> <strong> <u>Operational:</u> </strong> </p> <p> <strong>Maintain and troubleshoot all hot kitchen equipment, </strong>including gas/electric combi-ovens, ranges, deep fryers, salamanders, and grills.</p> <p> <strong>Service and repair commercial laundry systems, </strong>including high-capacity washers, gas/steam-heated dryers, flatwork ironers, and folder machines.</p> <p> <strong>Manage cold-chain and refrigeration units, </strong>including walk-in chillers, freezers, under-counter fridges, and ice machines.</p> <p> <strong>Execute the preventive maintenance (PPM) schedule </strong>specifically designed for kitchen and laundry machinery to minimize operational downtime.</p> <p> <strong>Ensure rapid response to emergency breakdowns </strong>during peak service hours in the kitchens or laundry facility.</p> <p> <strong>Inspect and test utility connections </strong>(gas, steam, high-voltage electrical, and water supply lines) feeding the equipment to guarantee safe operations.</p> <p> <strong>Supervise, guide, and train </strong>shift technicians or junior team members assigned to kitchen and laundry work orders.</p> <p> <strong>Manage spare parts inventory </strong>and track the consumption of specialized materials and components needed for repairs.</p> <p> <strong>Complete detailed shift logs, </strong>equipment maintenance history, and PPM job card assignments accurately.</p> <p> <strong>Leave all work areas, </strong>especially food preparation zones and guest laundry interfaces, in an impeccably clean and sanitary condition post-repair.</p> <p> <strong> <u>Safety &amp; Hygiene Compliance:</u> </strong> </p> <p> <strong>Enforce absolute adherence </strong>to strict kitchen hygiene, food safety regulations (e.g., HACCP), and general workplace safety procedures.</p> <p> <strong>Regularly audit gas safety valves, </strong>exhaust hoods, fire suppression triggers, and steam pressure release systems.</p> <p> <strong> <u>General Expectations:</u> </strong> </p> <p> <strong>Provide a courteous and professional service </strong>when interacting with Chefs, Stewards, and Laundry staff.</p> <p> <strong>Maintain seamless communication </strong>and close working relationships with the F&amp;B and Laundry departments.</p> <p> <strong>Remain adaptable </strong>to handle general mechanical, electrical, or emergency engineering tasks if dictated by the operations of the hotel.</p>","experience_needed":"<p> </p>","

<p><h4>Job overview</h4> <p>The main objective of the wellness coordinator role is to efficiently establish the wellness function in the region to ensure proper planning, designing, implementing, and evaluating a comprehensive wellness program that will serve as an added value benefit to promote the products and services of the company to its existing and prospective customers through various wellness initiatives.</p> <h4>What you do</h4> <p>Responsible for developing, planning, marketing, and executing wellness initiatives and programs consistent with the customer wellness interests and needs. Responsible for gathering and analyzing data to measure the program success on wellness initiatives and compiles statistical summaries of participant attendance and prepares reporting of all wellness campaign activities.</p> <p>Supports BD team in preparing wellness presentations for tender submission. Supporting and coordinating with business development/relationship managers and clients' requests coming from payers and brokers for wellness campaigns and discount packages for their insured members (end-to-end arrangement).</p> <p>Responsible for creating and updating the wellness process and procedures. Maintain the monthly wellness calendar along with MARCOM and BD – not limited to Heart Day, Breast Cancer Awareness, Eye Check, Flu Vaccines, etc.</p> <p>Create and maintain provider wellness database to further expand the employee wellness program. Coordinate closely with MARCOM in developing creative communication materials to be distributed to clients. Work closely with MPM team in negotiating annual health checkup packages, monthly discounted offers, and promos.</p> <p>Procure the best possible health awareness campaigns through healthcare providers and support UW team to get the best possible discount for wellness benefits. Attend and participate in provider meetings relating to wellness initiatives. Collaborate with the human resources team to arrange wellness initiatives for employees.</p> <p>Stay current with national wellness initiatives and activities in the market. Comply with the company service level agreements and always maintain a high degree of customer service. Lead special projects and initiatives as and when required and coordinate with logistics and other support functions if necessary.</p> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <h4>What you bring</h4> <ul> <li>Education: Bachelor's degree</li> <li>Experience: Five or more years of experience in insurance industry, healthcare, and/or experience in wellness program development</li> <li>Physically fit to carry out duties</li> <li>Legally permitted to work in the country of operations</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p> <p><strong>Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent</strong></p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.</p> <p>Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Front desk agent</strong></p> <p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p> <p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p> <p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p> <p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p> <p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p> <h4>Qualifications</h4> <ul> <li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li> <li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li> <li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li> <li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li> <li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li> <li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li> <li>Professionalism: A professional, approachable, and friendly demeanor.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Front desk agent</strong></p> <p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p> <p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p> <p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p> <p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p> <p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p> <h4>Qualifications</h4> <ul> <li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li> <li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li> <li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li> <li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li> <li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li> <li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li> <li>Professionalism: A professional, approachable, and friendly demeanor.</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Food & Beverage Manager</strong></p> <p>The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <ul> <li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li> <li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li> <li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li> <li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li> <li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li> <li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li> <li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li> <li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li> <li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li> <li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li> <li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li> <li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 4 years of experience in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li> <li>Minimum 2 years of GCC experience is required.</li> <li>Minimum 2 years of experience in a 5-star hotel property is required.</li> <li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li> <li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li> <li>WSET Level 1, 2, or 3 certification is considered an added value.</li> <li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li> <li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li> <li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Highly presentable, professional, and guest-focused.</li> <li>Outgoing and energetic personality with strong relationship-building abilities.</li> <li>Strong organizational, analytical, problem-solving, and decision-making skills.</li> <li>Fluency in English; additional languages will be an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About mantis collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>We are seeking an experienced and passionate sous chef to join our culinary team. The ideal candidate will be responsible for overseeing daily kitchen operations, ensuring the consistent preparation and presentation of high-quality dishes, maintaining food safety and hygiene standards, and leading the kitchen team to deliver exceptional dining experiences. The successful candidate will demonstrate strong leadership, excellent culinary skills, and the ability to thrive in a fast-paced environment while maintaining operational efficiency and cost control.</p> <h4>What is in it for you:</h4> <li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li> <li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li> <li>Cultivate your talents and watch your career flourish, locally and globally.</li> <li>Drive change through impactful corporate social responsibility activities.</li> <li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li> <li>Join us on a direct path to success as we skyrocket to new heights!</li> <h4>Key responsibilities:</h4> <strong>Kitchen operation</strong><br> <li>Assist in planning, organizing, and supervising all kitchen activities.</li> <li>Ensure food is prepared and presented according to established recipes and standards.</li> <li>Monitor food quality, portion control, and presentation.</li> <li>Oversee kitchen operations in the absence of the executive chef.</li> <strong>Team leadership</strong><br> <li>Supervise, train, and mentor kitchen staff.</li> <li>Delegate tasks and ensure efficient workflow during service periods.</li> <li>Promote teamwork, professionalism, and a positive working environment.</li> <li>Assist in staff scheduling and performance management.</li> <strong>Food safety & hygiene</strong><br> <li>Ensure compliance with food safety, sanitation, and hygiene regulations.</li> <li>Maintain a clean, organized, and safe kitchen environment.</li> <li>Monitor proper food storage, handling, and stock rotation practices.</li> <strong>Inventory & cost control</strong><br> <li>Assist with inventory management, purchasing, and stock control.</li> <li>Monitor food costs and minimize waste.</li> <li>Ensure proper use and maintenance of kitchen equipment.</li> <li>Support cost-control initiatives while maintaining quality standards.</li> <strong>Menu development</strong><br> <li>Assist in menu planning, recipe development, and seasonal promotions.</li> <li>Contribute creative ideas to enhance the dining experience.</li> <li>Ensure consistency across all menu offerings.</li> <h4>Qualifications</h4> <li>Culinary arts diploma or equivalent professional training preferred.</li> <li>Minimum 3u20135 years of culinary experience, including supervisory responsibilities.</li> <li>Strong knowledge of food preparation techniques, kitchen operations, and food safety standards.</li> <li>Experience in high-volume food service environments preferred.</li> <h4>Skills & competencies</h4> <li>Strong leadership and team management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to work under pressure in a fast-paced environment.</li> <li>Strong communication and problem-solving skills.</li> <li>Attention to detail and commitment to quality.</li> <li>Knowledge of HACCP and food safety regulations.</li> <h4>Working conditions</h4> <li>Ability to stand for extended periods.</li> <li>Ability to lift and carry kitchen supplies and equipment.</li> <li>Flexible schedule, including weekends, evenings, and public holidays.</li> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrianu2019s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>As the sales and marketing director, you will be responsible for identifying new business opportunities, expanding our customer base, and maintaining strong relationships with key clients and stakeholders. You will oversee the creation and implementation of marketing campaigns, manage the marketing budget, and ensure effective resource allocation. Your leadership will be pivotal in mentoring and motivating the sales and marketing team, setting clear objectives, and fostering a collaborative and results-driven environment.</p> <h4>What is in it for you:</h4> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> <h4>Key responsibilities:</h4> <li><strong>Sales strategy and execution:</strong> Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.</li> <li><strong>Marketing and branding:</strong> Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.</li> <li><strong>Team leadership:</strong> Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.</li> <li><strong>Customer relationship management:</strong> Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat business.</li> <li><strong>Event management:</strong> Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.</li> <li><strong>Reporting and analysis:</strong> Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.</li> <h4>Qualifications</h4> <li><strong>Education:</strong> Bachelor’s degree in marketing, business administration, or related field (master’s preferred).</li> <li><strong>Experience:</strong> Minimum 7 years in hospitality industry sales and marketing, with a demonstrated track record of achieving sales targets and driving revenue growth.</li> <li><strong>Leadership:</strong> Strong leadership and team management skills, with experience in leading and motivating cross-functional teams.</li> <li><strong>Communication:</strong> Excellent communication and interpersonal abilities, adept at building and maintaining relationships with key stakeholders.</li> <li><strong>Technical skills:</strong> Proficient in digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer engagement.</li> <li><strong>Strategic thinking:</strong> Ability to think strategically and execute methodically, leveraging data-driven insights to refine strategies and enhance business outcomes.</li> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Rooms division manager</strong></p> <p>The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <p><strong>Leadership and team management:</strong></p> <ul> <li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li> <li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li> <li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li> </ul> <p><strong>Operational excellence:</strong></p> <ul> <li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li> <li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li> <li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li> </ul> <p><strong>Guest experience management:</strong></p> <ul> <li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li> <li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li> <li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li> </ul> <p><strong>Financial performance:</strong></p> <ul> <li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li> <li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li> <li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li> </ul> <p><strong>Quality assurance and compliance:</strong></p> <ul> <li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li> <li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li> <li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li> <li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li> <li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li> <li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li> <li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About mantis collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #belimitles</p></p><p></p>

<p><h4>Job overview:</h4> <p>The main objective of the wellness coordinator role is to efficiently establish the wellness function in the region to ensure proper planning, designing, implementing and evaluating a comprehensive wellness program that will serve as an added value benefit to promote the products and services of the company to its existing and prospective customers through various wellness initiatives.</p> <h4>What you do:</h4> <p>Responsible for developing, planning, marketing and executing wellness initiatives and programs consistent with the customer wellness interests and needs.<br> Responsible for gathering and analyzing data to measure the program success on wellness initiatives and compiles statistical summaries of participant attendance and prepares reporting of all wellness campaign activities.<br> Supports BD team in preparing wellness presentation for tender submission.<br> Supporting and coordination with Business Development / Relationship Managers and clients requests coming from payers and brokers for wellness campaigns and discount packages for their insured members (end-to-end arrangement).<br> Responsible in creating and updating the wellness process and procedures.<br> Maintain the monthly wellness calendar along with MARCOM and BD – not limited to Heart Day, Breast Cancer Awareness, Eye Check, Flu Vaccines etc.<br> Create and maintain provider wellness database to further expand the employee wellness program.<br> Coordinate closely with MARCOM in developing creative communication materials to be distributed to the clients.<br> Working closely with MPM team in negotiating annual health checkup packages, monthly discounted offers and promos. Procure the best possible health awareness campaign through healthcare providers and supports UW team to get the best possible discount for wellness benefits.<br> Attends and participates in provider meetings relating to wellness initiatives.<br> Collaborate with the human resources team to arrange wellness initiatives for employees.<br> Stay current with national wellness initiatives and activities in the market.<br> Comply with the company service level agreements and always maintain high degree of customer service.<br> Lead special projects and initiatives as and when required and coordinates with logistics and other support functions if necessary.<br> AI readiness: Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.<br> At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <h4>What you bring:</h4> <ul> <li>Education: Bachelor's degree</li> <li>Experience: Five or more years of experience in insurance industry, healthcare and/or experience in wellness program development.</li> <li>Physically fit to carry out duties</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li> </ul> <h4>How we hire</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p>As a Graphic Designer, you will craft compelling visuals for both print and digital mediums, ensuring alignment with brand guidelines and the hotel's positioning. Your role includes conceptualizing and designing diverse marketing materials, maintaining awareness of design and hospitality trends, and collaborating with teams to meet deadlines. You will support campaigns across departments, especially in social media and mobile marketing, while analyzing market trends. Additionally, you will manage e-tools, contribute to web strategy development, and provide professional service. Collaboration with Sales &amp; Marketing is key for driving profit growth, alongside fulfilling ad-hoc responsibilities within hotel protocols.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><p>Graphic Design and Branding:</p><ul><li>Developing and delivering high-quality graphic designs for print and digital channels, adapting creative concepts to various materials and mediums, while ensuring consistency with brand guidelines and hotel positioning. It also involves conceptualizing, directing art, and designing artwork and collateral.</li></ul><p>Collaboration and Communication:</p><ul><li>Collaborating closely with the team and other graphic designers to conceptualize ideas and execute accordingly, as well as liaising with suppliers and production companies to ensure accuracy and high-quality printed materials. Additionally, supporting the team throughout campaign and project execution and assisting with other responsibilities in the absence of team members or as assigned by the direct in-charge are key aspects.</li></ul><p>Deadline Management and Support:</p><ul><li>Ensuring all artwork is submitted within specified deadlines and supporting all departments with design requests and execution, particularly for social media, mobile marketing, tracking, analysis, and control.</li></ul><p>Market Analysis and Strategy:</p><ul><li>Gathering and analyzing intelligence on market threats and opportunities, building a destination-focused web strategy, and stimulating support for the development of the hotel's online strategy.</li></ul><p>Technology Management:</p><ul><li>Maintaining up-to-date knowledge of design and hospitality software, technologies, trends, and updates, as well as managing various e-tools such as eCRM, CMSs, and social media management platforms.</li></ul><p>Customer Service and Profit Growth:</p><ul><li>Consistently offering professional, friendly, and engaging service, executing design plans in collaboration with the Sales &amp; Marketing department to drive profit growth, and adhering to all hotel policies and procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in graphic design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Dreamweaver, Flash), MS Office, Corel Draw, and Acrobat.</li><li>Strong technical understanding of web technologies (HTML, Flash, CSS, AJAX) and printing processes for both digital and print mediums.</li><li>Creative design skills adaptable to current trends, brand standards, and market demands.</li><li>Ability to effectively manage multiple projects and tasks of varying complexities, meet deadlines, and remain composed under pressure.</li><li>Strong project management skills with excellent attention to detail and the ability to maintain high-quality standards.</li><li>Excellent organizational and communication skills.</li><li>A degree in Graphic Design and/or proven experience in a similar role.</li><li>Previous experience within the GCC region is highly preferred , with prior experience in the hospitality or luxury sector considered a strong advantage .</li><li>Good understanding of luxury brand standards and environments.</li><li>Excellent written and spoken proficiency in both Arabic and English is preferred , with strong reading and communication skills in both languages.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food &amp; Beverage Operations Director oversees the day-to-day performance of all F&amp;B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc). Responsibilities</p><p>1. Food &amp; beverage operations</p><ul><li>Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery</li><li>Maintain consistently high standards of service, presentation, cleanliness, and guest experience</li><li>Develop, implement, and continuously improve operational procedures and service standards</li><li>Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations</li><li>Actively manage service during peak trading periods and high-profile club events</li></ul><p>2. Events &amp; banquet operations</p><ul><li>Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations</li><li>Collaborate with the Events team to ensure successful planning and flawless execution</li><li>Ensure appropriate staffing, equipment, and operational readiness for large-scale events</li><li>Maintain exceptional service standards across both day-to-day operations and special events</li></ul><p>3. Team leadership &amp; people management</p><ul><li>Lead, coach, and develop supervisors and operational teams across multiple outlets</li><li>Build a strong service culture focused on hospitality, accountability, and continuous improvement</li><li>Manage workforce planning, scheduling, and staffing levels in line with operational demand</li><li>Conduct regular performance reviews, coaching sessions, and training initiatives</li><li>Foster collaboration between front-of-house and back-of-house teams</li></ul><p>4. Financial &amp; operational performance</p><ul><li>Manage departmental budgets while controlling labour, food, and beverage costs</li><li>Monitor operational performance through KPIs and management reporting</li><li>Identify opportunities to improve efficiency, increase revenue, and reduce waste</li><li>Ensure inventory, purchasing, and stock control processes are effectively managed</li><li>Support forecasting and business planning alongside senior management</li></ul><p>5. Member &amp; guest experience</p><ul><li>Champion a service-first culture that delivers exceptional member and guest satisfaction</li><li>Respond proactively to feedback and resolve service issues in a timely and professional manner</li><li>Continuously identify opportunities to elevate the club's hospitality offering</li><li>Build strong relationships with members and regular guests to enhance loyalty and engagement</li></ul><p>6. Compliance &amp; quality assurance</p><ul><li>Ensure full compliance with food safety, hygiene, and health &amp; safety regulations</li><li>Maintain HACCP standards and ensure all operational procedures are consistently followed</li><li>Conduct regular operational audits across all outlets</li><li>Ensure compliance with company policies, licensing requirements, and brand standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline</li><li>5 8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments</li><li>Minimum 3 years in a leadership role managing multiple outlets and large operational teams</li><li>Demonstrated experience overseeing banquet, conference, or large-scale event operations</li><li>Strong commercial acumen with experience managing budgets, labour costs, and food &amp; beverage profitability</li><li>Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous</li><li>HACCP or Food Safety certification is desirable</li><li>Operational leadership and execution</li><li>Guest-centric mindset with a passion for service excellence</li><li>Commercial and financial acumen</li><li>Team leadership, coaching, and people development</li><li>Planning, organisation, and resource management</li><li>Event and banquet operations management</li><li>Problem-solving and sound decision-making under pressure</li><li>Strong communication and stakeholder management</li><li>Attention to detail and commitment to quality</li><li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-the-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p> <h4>Job description</h4> <p>Safely drive company vehicles for official duties and employee transportation.<br> Conduct routine vehicle inspections and report any issues immediately.<br> Follow all Bahrain traffic laws and company safety policies.<br> Assist with basic office or delivery-related tasks when required.</p> <h4>Qualifications</h4> <ul> <li>Punctual, disciplined, and well-groomed personality.</li> <li>Based in Bahrain with a valid Bahraini driving license.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong><br> When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p>Promotes and sells customized spa programs, and ensures effective communication amongst all departments within the hotel.<br> Utilizes revenue management to maximize revenue generation based on data.<br> Ensures guest or member satisfaction at all times by ensuring that safety and service are always the spa's priority.</p> <h4>Qualifications</h4> <ul> <li>Minimum of five (5) years experience in spa management with comprehensive knowledge of spa operations.</li> <li>Excellent customer service skills, guest-focused with a passion for standards excellence.</li> <li>Strong knowledge of Opera, Microsoft Office application and spa management.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong><br> When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>This role contributes to the achievement of sales targets by renewing and upselling current customers, cultivating good customer relationships, coordinating sales activities, and maintaining customer satisfaction. The responsibilities include supporting sales, renewing customer subscriptions, upselling current customers, coordinating with other departments, handling contractual agreements &amp; NDAs, and promoting overall customer satisfaction.</p><br><p>The candidate must be highly motivated &amp; driven and should be able to dive right into our work culture, understand our sales process &amp; roadmap for the future, and take control of the assigned duties and responsibilities. He/She is expected to be proactive, positive, and passionate about the company's offerings and how they create value for clients, take initiative and be creative in determining different methods for success, and develop a working plan of action in their respective functions.</p><br><br>Qualifications<br><p>Primary Objectives</p><br><ul><li><p>Build and establish good work relationships with clients to facilitate increased patronage and revenue.</p><br></li><li><p>Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value, and renewal timeframe.&nbsp;</p><br></li><li><p>Maintaining an accurate and updated database of client account information as well as business development-related documentation.</p><br></li><li><p>Ensure high customer satisfaction by liaising with the customer success team and managing customer health status regularly to ensure that our clients realize and achieve our value proposition.</p><br></li><li><p>Act as the main point of contact between existing clients and internal teams.</p><br></li><li><p>Overseeing sales process and facilitating order fulfillment.</p><br></li><li><p>Assist the team in the vendor registration process, and RFP/RFQ submissions during the sales process and perform other duties to support the team, as needed.</p><br></li><li><p>Review and negotiate contracts during the renewal process and meet the established deadlines to conclude the process on time.</p><br></li><li><p>Work collaboratively with various internal teams/individuals for the best interest of the customer (technical team, sales, etc.)</p><br></li><li><p>Map and track the engagement of our existing clients across our various technology platforms and provide timely updates to the management.</p><br></li><li><p>Provide visibility and report metrics for the BD team &amp; management across the list of clients and the status of their accounts. To provide regular updates to the management on the post-sales process.</p><br></li><li><p>Cultivate strong partner relationships and ensure timely completion of required partner documentation, including execution of Agreements, NDAs, and supporting documentation.</p><br></li><li><p>Engage relevant stakeholders to identify upcoming opportunities and support Business Development efforts.</p><br></li></ul><br>Additional Information<br><p>Skills</p><br><ul><li><p>1-2&nbsp; years experience in IT &amp; Security Sales (preferred)</p><br></li><li><p>Bachelor’s degree in business or management&nbsp;</p><br></li><li><p>Good administrative, organizational, and problem-solving skills.</p><br></li><li><p>Excellent communication and customer service skills.</p><br></li><li><p>The ability to multitask, work in a fast-paced environment, and meet deadlines with a high level of efficiency, accuracy.</p><br></li><li><p>Understanding the B2B sales process and negotiation.</p><br></li></ul><br><br> </div>