Foreman Jobs in Bahrain
893 Jobs Found
<p><h4>Description</h4>
<p><strong>About Lucidya</strong><br>
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<ul>
<li><strong>Design experiences that make AI feel trustworthy</strong><br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li><strong>Turn complex problems into intuitive workflows</strong><br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li><strong>Raise the quality bar across the product</strong><br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li><strong>Help customers adopt AI faster</strong><br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li><strong>Design for Arabic-first enterprise users</strong><br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li><strong>Build systems, not just screens</strong><br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li><strong>Use research to inform decisions</strong><br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li><strong>Elevate the people around you</strong><br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
</ul>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<ul>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
</ul>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<ul>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
</ul>
<p>Beyond experience, you'll thrive here if:</p>
<ul>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
</ul>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<ul>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
</ul>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<ol>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li>
</ol></p><p></p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social Listening<\/li>\n<li>Managed Channels Analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date with all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning and applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical and procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>About Marriott International and The Ritz-Carlton</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>The Officer Integrated Services plays a crucial role in enhancing the client journey by co-owning and supporting the delivery of seamless transacting and servicing experiences for Wealth and Retail Banking clients. This role demands a commitment to delivering operational excellence by aligning with client journey objectives, identifying opportunities to create competitive advantages, and managing change efficiently within the transacting and servicing domain. The officer works collaboratively with the Manager, Non-Financials, and cross-functional teams from Group and Country units to resolve trade-offs between competing priorities, ensuring operational continuity and client satisfaction. This position is based in Manama, Bahrain, offering a full-time office-based work style, specifically designed for Bahraini nationals.</p><br><br><p>The role requires an individual with strong analytical skills, effective stakeholder communication abilities, and a proactive approach to risk management. It offers a unique opportunity to participate in the digitisation and transformation initiatives aimed at creating best-in-class operational processes that align with regulatory standards while meeting clients' evolving needs. The successful candidate will demonstrate dedication to upholding operational policies and advocating for fair and timely client outcomes, strengthening the bank’s reputation and service commitment across diverse banking segments including Retail, Wealth, Commercial, and Corporate banking.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Strategy and Operational Excellence</strong><br>The officer is responsible for executing transactions strictly in line with established procedures and service level agreements, ensuring compliance and accuracy at every step. Taking a pivotal role in supporting digital transformation strategies, the officer will contribute to reshaping processes for enhanced operational efficiency and improved client satisfaction.</p><br><br>
<p><strong>Business Knowledge and Cross-Segment Awareness</strong><br>Demonstrating a solid understanding of account services guidelines and policies, the role requires awareness of the banking business encompassing Wealth and Retail Banking, Commercial Banking, and Corporate and Institutional segments, ensuring consistent quality delivery across all relevant product lines.</p><br><br>
<p><strong>Process Management and Client Interaction</strong><br>Key responsibilities include managing critical operational functions such as backing up statement and advice printing and dispatch processes, overseeing vendor invoice accruals, and processing payment activities as per defined standards. The officer will handle cheque book issuance, liaising with vendors for timely personalization, and oversee debit and credit card distribution and renewal services. Timely escalation of exceptions and monitoring of end-of-day process reports ensure continued operational reliability.</p><br><br>
<p>The role also encompasses customer complaint handling across multiple channels, including digital platforms like CEMS, resolving queries related to account opening, Internet Banking, ATM services, and statements, thus maintaining high levels of customer service and operational response.</p><br><br> <br><p>Our organisation values a collaborative environment where each team member contributes to shared success. As part of the Integrated Services team, you will play a vital role in supporting seamless banking operations, adapting to evolving business needs, and engaging directly with internal teams and external partners to foster an efficient service culture.</p><br><br> <br><p>In this role, being resilient and adaptable is key. You will be expected to embrace continuous learning, applying feedback constructively to improve processes and client outcomes. Effective prioritisation and clear communication with stakeholders across different functions will be essential in managing competing demands and delivering sustainable improvements.</p><br><br> <br><p>The Officer Integrated Services is expected to maintain a proactive approach to risk and compliance, ensuring all processes comply with regulatory requirements and internal controls. This diligence drives client trust and supports the bank's commitment to ethical banking practices.</p><br><br> <br><p>Demonstrating integrity and a customer-first mindset, the role demands attention to detail and a solution-oriented approach to everyday challenges. The successful candidate will work collaboratively across teams, actively contributing to a culture that prizes innovation, accountability, and operational excellence.</p><br><br> <br><p>This opportunity offers exposure to diverse banking products and operational frameworks within a dynamic, international banking environment. The officer’s role in bridging client needs with operational capabilities will be critical in supporting the bank’s mission to drive commerce and prosperity responsibly.</p><br><br><b>Skills and Experience</b> <br><br><ul><li><strong>Data Analytics & Science:</strong> Utilize data-driven insights to support operational decisions and identify process improvements.</li><li><strong>Product Knowledge:</strong> Deep understanding of Wealth, Retail, Commercial, and Corporate banking products and services.</li><li><strong>Risk & Compliance Management:</strong> Apply robust risk assessment practices to uphold regulatory and internal standards.</li><li><strong>Stakeholder Engagement:</strong> Build and maintain effective relationships with internal stakeholders and external partners to facilitate smooth operations.</li><li><strong>Process Optimisation and Cost Management:</strong> Identify opportunities to streamline workflows while managing operational costs effectively.</li><li><strong>Project Management:</strong> Support and contribute to change initiatives and transformation projects that enhance operational efficiency.</li><li><strong>Customer-Centric Approach:</strong> Exhibit strong commitment to resolving client issues and enhancing the overall client experience.</li></ul><br><b>Qualifications</b> <br><br><ul><li>Solid understanding of banking operations and the regulatory environment that governs financial institutions.</li><li>Comprehensive knowledge of Wealth and Retail Banking products and associated control measures to manage operational and compliance risks.</li><li>Awareness of current trends and regulatory requirements within banking to ensure ongoing compliance and risk mitigation.</li><li>Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.</li><li>Demonstrated ability to manage multiple tasks effectively within a fast-paced environment.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Bahrain </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><p><strong><span>About DHL Air (Bahrain)</span></strong></p><br><br><p><span>At <strong>DHL Air (Bahrain) B.S.C. (c)</strong> we are very passionate about what we do. If you are searching for an exciting career as a long- and short-haul first officer, then joining DHL Air (Bahrain) will unlock a world of opportunity. Based at Bahrain International Airport, in the Kingdom of Bahrain, we operate a fleet of B767 aircraft connecting key destinations across Europe, the Middle East, Africa, and Asia.</span></p><br><br><p><span>Our people are the heartbeat of our operations, and we are looking for future talent to join our incredible team here in Bahrain. If you have a passion for delivering outstanding service, we would love to meet you.</span></p><br><br><p><span> With more than 500,000 colleagues across 220 countries and territories, DHL is one of the most innovative and culturally diverse organizations in the world. DHL Express has ranked in the top two of the prestigious World’s Best Workplaces™ list for six consecutive years - a testament to our unwavering commitment to creating an outstanding workplace culture.</span></p><br><br><p><span>Our success comes from our people, which is why we seek individuals who are driven, customer focused and determined to deliver excellence. In return, you’ll join a highly skilled, supportive, and hard-working team with genuine opportunities to develop and progress your career.</span></p><br><br><p><span> We are looking for first officers who have a passion for aviation, a commitment to getting it Right First Time, and a strong Can-Do Spirit, who would like to join our B767 “holding pool” whilst awaiting future employment, in the near to medium-term. If this appeals to you, we’d love to hear from you.</span></p><br><br><br><p><strong><span>ROLE PURPOSE: </span></strong></p><br><br><ul> <li><span>To act as first officer on DHL international aircraft. To operate safely and efficiently in accordance with all company and regulatory rules and procedures.</span></li> <li><span>The first officer is directly responsible to the commander for assisting in the safe and efficient conduct of the flight. He/she will carry out all duties assigned to him/her by the commander in accordance with company procedures and is qualified to act as PIC for the purpose of taking over control should the person acting as a PIC become incapacitated.</span></li> <li><span>In addition to the applicable general responsibilities as a flight crew member the first officer will take all reasonable steps to assist the commander in performing administrative duties in relation to the flight.</span></li></ul><p><strong><span>YOUR TASKS:</span></strong></p><br><br><p><strong><u><span>Safety </span></u></strong></p><br><br><p><span><span>·</span></span><span>The first officer is responsible for assisting the captain to ensure the safe and efficient conduct of the flight.He shall ensure that the aircraft to which he/she is assigned is airworthy, properly and adequately serviced and that the loading is proper and secure.He/she shall make himself/herself familiar with the route and terminal areas to be used and ensure the weather and terminal reports indicate the flight can be made safely.</span></p><br><br><p><span><span>·</span></span><span>Carry out such duties concerning the flight, in accordance with Company Standard Operating Procedures, including procedures, limitations and performance relating to the specific aircraft Type, as are allocated to him/her by the commander.</span></p><br><br><p><span><span>·</span></span><span>Confirm the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft and its safe terrain clearance.</span></p><br><br><p><span><span>·</span></span><span>Volunteer advice, information and assistance to the commander, that will contribute to the safe and efficient conduct of the flight.</span></p><br><br><p><span><span>·</span></span><span>Seek and receive information and/or explanation from the commander, as may be necessary to enable the first officer to fulfill his/her function.</span></p><br><br><p><strong><u><span>Standards</span></u></strong></p><br><br><p><span><span>·</span></span><span>He/she is responsible for assisting the captain in the operation of the aircraft to achieve the highest possible standards of safety and proficiency at all times.</span></p><br><br><p><strong><u><span>Regulatory</span></u></strong></p><br><br><p><span><span>·</span></span><span>Ensure compliance with BCAA regulations and all company policies and procedures as specified in the company flight operations manual, standard operating procedures manual and aircraft flight manual. </span></p><br><br><ul> <li><span>When pilot-in-command during the Commander’s absence from the flight deck, take any action that considers necessary under the circumstances in an emergency situation that requires immediate decision and action. In such cases, first officer may deviate from rules, operational procedures and methods in the interest of safety.</span></li> </ul><p><strong><u><span>Advisory</span></u></strong></p><br><br><ul> <li><span>Advise Management regarding any safety issues that affect or have the potential to affect operation of company aircraft.</span></li> <li><span>Assist the Captain to advise the Maintenance Department regarding the serviceability of the aircraft and bring to his attention any item that may have the potential to affect the normal operation of that aircraft.</span></li> <li><span>Advise Flight Dispatch /Management anytime that physical impairment of the pilot may affect the normal operation of the aircraft</span></li> <li><span>Advise Management, the appropriate Airport Authority and Regulatory Authorities regarding any incident, accident and other reportable occurrences as described in the company Flight Operations Manual</span></li> </ul><p><strong><u><span>Procedural</span></u></strong></p><br><br><ul> <li><span>Operate in accordance with the company flight operations manual, aircraft standard operating procedures manual and aircraft flight manual.Comply with air traffic control rules, procedures and instructions. Ensure that any passengers are briefed on the location and use of emergency exits and relevant safety and emergency equipment</span></li> </ul><p><strong><u><span>Other Responsibilities</span></u></strong></p><br><br><p><span><span>·</span></span><span>To maintain a sound knowledge and understanding of the applicable civil aviation regulations, aircraft systems, standard operating procedures and carriage of dangerous goods.</span></p><br><br><p><span><span>·</span></span><span>To assist and support the commander in all decision-making processes.</span></p><br><br><p><span><span>·</span></span><span>To foster solid working relationships with the crew on every flight in a dynamic environment where the first officer could be flying with a different crew member on any given day of a week.</span></p><br><br><ul> <li><span>To work in a team in achieving the highest level of on-time performance.</span></li> </ul><p><strong><span>YOUR PROFILE:</span></strong></p><br><br><ul> <li><span>ICAO CPL/IR with ATPL theoretical knowledge credit.</span></li> <li><span>Valid unrestricted Class 1 Medical Certificate (corrective lenses acceptable).</span></li> <li><span>Minimum 1,500 hours Total Flight Time.</span></li> <li><span>Minimum 500 hours on: Jet aircraft with a MTOM greater than 10 tons; or Turboprop aircraft with a MTOM greater than 18 tons.</span></li> <li><span>Strong communication skills.</span></li> <li><span>All components of CRM should be fully understood and continually practiced.</span></li> <li><span>Preference will be given to B767/757 type rated candidates, and those with prior jet experience.<br></span></li></ul><p><strong><span>APPLICATION REQUIREMENTS:</span></strong></p><br><br><p><span>To be considered for our B767 Pilot Holding Pool, please submit the following:</span></p><br><br><ul><li><span>Flight Crew Licence (all pages or both sides).</span></li><li><span>Class 1 Medical Certificate.</span></li><li><span>Last three logbook pages.</span></li><li><span>Current CV including:</span></li><li><span>Current and previous operators.</span></li><li><span>Current and previous aircraft types flown.</span></li><li><span>Hours on current and previous aircraft types.</span></li><li><span>Date of last flight.</span></li><li><span>Date of last flight on B757/B767 (if applicable).</span></li><li><span>English Language Proficiency (ELP) Certificate, if not endorsed on the licence.</span></li></ul><p><strong><span>OUR OFFER:</span></strong></p><br><br><ul> <li><span>Strong career support in an international environment.</span></li> <li><span>Great culture and colleagues.</span></li> <li><span>Multifarious benefit program.</span></li> </ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>The Project Director- Design manages a large project delivery portfolio or multiple large-sized projects which present moderate to high exposure to the company. Actively engaged in business development and securing new / repeat business. Supports in AECOM key business or corporate initiatives. Has a thorough knowledge of the specialty technical area and overall project management skills, including financial performance management.</p><br><p><strong>Job Duties</strong></p><br><p>The Project Director will lead the project team to complete design work in accordance with budget, quality and timelines for the client. Duties will include but not limited to:</p><br><ul><li>Undertakes full responsibility for project delivery and integrates elements of project management through the project life cycle.</li><li>Identifies and exploits opportunities as they arise throughout the project life cycle.</li><li>Manages the contract and proactively addresses changes.</li><li>Builds and develops Client relationships - seeks opportunities for repeat business / new opportunities. Receives positive Client feedback.</li><li>Act as a mentor / leader for more junior staff.</li><li>Competent with all relevant AECOM systems and processes.</li><li>Able to undertake a range of business development activities including leading preparation of proposals / attending interviews and presentations / networking events etc.</li><li>Champion AECOM safety initiatives and advocate the safety for life program and lifeguard principals.</li><li>Manage the preparation of contracts, service agreements, partnerships, submissions, and funding arrangements</li><li>Co-ordinate with discipline leaders within civil infrastructure and across the organisation to support strong collaboration and integrated delivery </li><li>Attend and lead client briefings and planning and design workshops and present project stages and work to the client throughout the project.</li><li>Work closely with the client, sub-contractors and stakeholders to deliver high quality products in a timely manner and manage relationships with the client and the local authorities</li><li>Attend briefings with the client to review project plans, and resolve any conflicts in design or</li><li>parameters of the work.</li><li>Ensuring expected outcomes re budget expenditures and established timeframes are met.</li><li>Ensure accuracy and quality of work in accordance with project scope within project parameters and client requirements.</li><li>Manage the presentation and report development for the client and play a key role in client management and client satisfaction.</li><li>Meet with and report to Director or Regional Director on a regular basis to track project progress against the deliverables.</li><li>Issue invoices and resolve overdue payments when required in consultation with the Finance group and in accordance with AECOM standards.</li><li>Implement and use AECOM’s QA system within all project work and maintain and refine in-house standards, procedures, and policy.</li><li>Lead marketing efforts to current clients and be instrumental in identifying and attracting new clients.</li><li>Delegate aspects of the project to team members including Assistant PMs and or Project Control Specialists and oversee their delivery in a timely and accurate manner with agreed quality standards.</li><li>Participate in Regional and Firm-wide committees, forums and Practice Networks as required.</li></ul><br>Qualifications<br><p><strong>Qualification</strong></p><br><ul><li>Bachelor's Degree in Civil Engineering or an equivalent engineering discipline.</li><li>Master's Degree in Engineering, or Project Management is highly desirable.</li><li>Chartered Engineer (CEng), PE, PMP, or equivalent professional certification is preferred.</li></ul><p><strong>Specific Skills Required</strong></p><br><ul><li>A proven track record of successfully delivering design projects involving multi discipline and worked on any manual or project planning and implementation project.</li><li>Flexibility and breadth of experience and knowledge across the design, planning and delivery of major projects.</li><li>Extensive experience in the management of major multi-disciplinary projects from proposal development to completion, including periodic project reviews</li><li>Proven ability to manage a team and manage multi-disciplinary project teams</li><li>Strong client management skills</li><li>Strong financial and budget management skills</li><li>Proven track record in successfully securing new work as well as maintaining existing contracts</li><li>Experience working in tier 1 professional services consultancies is preferred</li><li>Experience working in the Middle East will be highly regarded</li><li>Strong attention to detail</li></ul><p><strong>Person Specification (Behavioral Attributes)</strong></p><br><ul><li>Strong interpersonal skills</li><li>Analytical</li><li>Client facing</li><li>Persuasive</li><li>Impactful</li><li>Decisive</li><li>Ethical</li><li>Leadership qualities including being a role model to all AECOM employees</li><li>First class communication skills</li><li>Able to deal with high pressure situations in alignment with AECOM’s behavior model.</li><li>Champions and promotes diversity within the business.</li><li>Safety awareness</li></ul><p> <strong>Experience</strong></p><br><ul><li>20+ years in delivery of design related disciplines</li><li>5 to 10 years in a lead role delivering major projects.</li><li>Proven experience successfully managing a team and multi-disciplinary project teams</li><li>Experience working in the Middle East region will be considered favorabl</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<p><h4>We help the world run better</h4>
<p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
<h4>Who you’ll become</h4>
<p>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</p>
<h4>What you’ll do</h4>
<p>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to:</p>
<ul>
<li>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.</li>
<li>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li>
<li>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their digital transformation journey.</li>
<li>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role.</li>
<li>After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.</li>
<li>You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings.</li>
<li>You will also provide demand generation support through marketing events and deal execution support by responding to requests for proposals.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>2-3 years of professional experience with a strong foundation in finance topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.</li>
<li>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.</li>
<li>A cooperative and productive approach to working relationships, internally and externally.</li>
<li>Quote to cash (Q2C) is strongly preferred.</li>
<li>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li>
<li>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</li>
<li>Strong business acumen, including demonstrated knowledge of business processes and/or industries.</li>
<li>Proficiency in English to engage with our global network.</li>
<li>AI focus areas: AI adoption mindset, agentic AI day-to-day practice, and context engineering.</li>
<li>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.</li>
<li>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.</li>
<li>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.</li>
<li>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</li>
</ul>
<h4>The SAP Academy for Customer Success</h4>
<p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p>
<h4>About SAP Academy for Customer Success</h4>
<p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p>
<p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.</p>
<p>SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.</p>
<p>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p>
<p>We are planning a practical and immersive portion of our program, which will likely involve participants spending four weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.</p>
<p>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.</p>
<h4>Bring out your best</h4>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.</p>
<p>As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<h4>We win with inclusion</h4>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of equal employment opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.</p>
<p>Successful candidates might be required to undergo a background verification with an external vendor.</p>
<h4>AI usage in the recruitment process</h4>
<p>For information on the responsible use of AI in our recruitment process, please refer to our guidelines for ethical usage of AI in the recruiting process. Please note that any violation of these guidelines may result in disqualification from the hiring process.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Senior Manager/Director, IFRS Advisory Specialist</b></p><br> <p>Our Assurance service line is one of the most trusted, respected and influential organizations in the industry. As part of our Financial Accounting Advisory Services team, you will provide cutting edge IFRS advisory services to clients by using your deep technical accounting skills and experience to give companies, investors and regulators confidence in IFRS accounting policies, transaction accounting and the resulting financial statements, based on transaction-specific underlying contractual fact patterns and commercial terms. You will specifically provide clients with IFRS advice on pre transaction structuring in order to achieve appropriate accounting outcomes. </p><br> <p>You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. </p><br> <p><b>The opportunity </b></p><br> <p>Join our Financial Accounting Advisory Services business within Assurance and you will provide technical consultation to our clients within MENA to specifically focus on the highly technical IFRS accounting challenges that our clients face. You will primarily focus on pre-transaction accounting advice, while contractual and commercial terms are being finalized. </p><br> <p><b>Your key responsibilities </b></p><br> <p>Working with our most prestigious clients on their complex, high profile projects, you will lead a team of highly skilled IFRS technical accounting advisory specialists to assist our clients in structuring their upcoming transactions. You will have access to subject matter experts working at EY globally and form working relationships with our most accomplished accounting structuring professionals, to ensure that we always provide consistent and high-quality advice to our clients. </p><br> <p>You and your team will be a focal point for our clients, providing cutting-edge and critical IFRS accounting advice on pre-transaction structuring. You will proactively contribute to and work alongside all professional advisors and our clients’ in-house transaction experts, seeking to shape the most appropriate transaction structure. </p><br> <p>The team you lead will look to you for coaching and development in their own journey of providing IFRS technical accounting advice and developing world-class client handling skills; you will be responsible for training the next generation of such talent. </p><br> <p><b>Skills and attributes for success</b></p><br> <p>Proactive, accountable and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating eAectivelyare key skills. This will have a huge impact on those around you and enable you and your team to deliver high quality accounting advice to our clients. </p><br> <p><b>To qualify for the role, you must have </b></p><br> <ul><li>At least 8 years of IFRS accounting advisory experience (including at least three years as Senior Manager) at a big 4 public accounting firm </li><li>A current or previous technical IFRS desk role, for at least one year, or a similar demonstration of the strongest IFRS technical knowledge amongst your peers </li><li>CA/CPA/ACCA certification</li><li>A strong desire to broaden and deepen your technical skills </li><li>Strong verbal communication, presentation and writing skills </li><li>Ability and comfort in researching accounting and analysing emerging issues relating to accounting standards and industry practices </li><li>Excellent managerial and organizational skills </li><li>A dedication to teamwork and leadership </li><li>Integrity within a professional environment </li></ul> <p><b>What we look for </b></p><br> <p>We are interested in people who have the confidence to work with lawyers, commercial teams and transaction execution specialists to shape a pre-transaction framework, within IFRS accounting boundaries. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. </p><br> <p><b>What we offer</b></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer </p><br> <ul><li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. </li><li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. </li><li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. </li></ul> <p>If you can demonstrate that you meet the criteria above, please contact us as soon as possible. </p><br> <p>The exceptional EY experience. It’s yours to build. </p><br> <p>EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. </p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Assistant Director of Finance supports the Director of Finance in managing the hotel’s daily financial operations, ensuring accurate reporting, strong internal controls, and compliance with policies. The role oversees accounting functions, assists with budgeting and forecasting, and partners with departments to improve financial performance and cost efficiency.</span></p><br><br><br><p><b>Duties & Responsibilities:</b></p><br><br><ul><li><p>Thoroughly understand and possess a working knowledge of the Accounting & Finance Manual</p><br><br></li><li><p>Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals.</p><br><br></li><li><p>Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance.</p><br><br></li><li><p>Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance.</p><br><br></li><li><p>Prepare Daily Cash Position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting & Finance Manual.</p><br><br></li><li><p>Assist the Director of Finance in preparation of all budgets and forecasts.</p><br><br></li><li><p>Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s).</p><br><br></li><li><p>Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the Batch Total of the payment run.</p><br><br></li><li><p>Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques.</p><br><br></li><li><p>Ensure accurate exchange rates in Financial Reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement.</p><br><br></li><li><p>Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched Credits” reports provided by credit card processing company are reviewed/scrutinized by DOF monthly and retained by the Director of Finance.</p><br><br></li><li><p>Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance.</p><br><br></li><li><p>Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger.</p><br><br></li><li><p>Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items.</p><br><br></li><li><p>Coordinate and facilitate external and internal audits.</p><br><br></li><li><p>As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials.</p><br><br></li><li><p>Continuously strive for improvement of processes and efficiency.</p><br><br></li><li><p>Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience.</p><br><br></li><li><p>Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability.</p><br><br></li><li><p>Assist the Director of Finance in Forecasting/Budgeting</p><br><br></li><li><p>For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded.</p><br><br></li><li><p>Perform additional tasks or projects as assigned by the hotel management.</p><br><br></li></ul><br><p><b>Requirements:</b></p><br><br><ul><li><p>Three to five years of experience in a related position within Four Seasons or another reputable organization.</p><br><br></li><li><p>University degree with a major in Accounting or Finance.</p><br><br></li><li><p>Proven leadership skills in a hotel or resort environment.</p><br><br></li><li><p>Highest level of integrity and transparency.</p><br><br></li><li><p>Strong interpersonal and relationship‑building skills to collaborate with cross‑functional teams, negotiate for resources, influence stakeholders, and gain commitment to plans and initiatives.</p><br><br></li><li><p>Excellent written and verbal communication skills to prepare reports, deliver presentations, and facilitate effective meetings.</p><br><br></li><li><p>Ability to promote a continuous learning environment that supports professional development.</p><br><br></li><li><p>Ability to apply an ethical approach to influence outcomes appropriately.</p><br><br></li><li><p>Serve as a role model by demonstrating strong business conduct and ethical principles.</p><br><br></li><li><p>Commitment to continuously developing team performance and striving to improve personal performance.</p><br><br></li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><span>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br> <p><span>Who You’ll become </span></p><br>
<p><span>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. </span></p><br> <p><span>What You’ll Do </span></p><br>
<p><span>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to: </span></p><br>
<p><span>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP. </span></p><br>
<p><span>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies. </span></p><br>
<p><span>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey. </span></p><br> <p><span>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. </span></p><br> <p><span>What You Bring </span></p><br>
<p><span>2-3 years of professional experience with a strong foundation in Finance Topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills. </span></p><br>
<p><span>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency. </span></p><br>
<p><span>A cooperative and productive approach to working relationships, internally and externally. </span></p><br>
<p><span>Quote To Cash (Q2C) is strongly preferred </span></p><br>
<p><span>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. </span></p><br>
<p><span>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. </span></p><br>
<p><span>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. </span></p><br>
<p><span>Proficiency in English to engage with our global network. </span></p><br>
<p><span>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) </span></p><br>
<p><span>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. </span></p><br>
<p><span>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. </span></p><br>
<p><span>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. </span></p><br>
<p><span>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative. </span></p><br> <p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. </p><br> <p><strong>About SAP Academy for Customer Success </strong></p><br>
<p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. </p><br>
<p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits. </p><br> <p>#SAPAcademyforCustomerSuccess </p><br>
<p>#SAPNextGen </p><br> <p>SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business. </p><br> <p>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. </p><br> <p>We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. </p><br> <p>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program. </p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458635 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br><span>The Associate Relationship Manager is responsible for managing and growing Priority Banking and Personal Banking client relationships by understanding client needs and providing appropriate banking, wealth, and lending solutions. The role focuses on driving profitable portfolio growth through new client acquisition, relationship deepening, cross-selling, and delivering an exceptional client experience. The incumbent will also support service delivery by handling client requests, resolving queries, managing complaints, and supporting branch teams to achieve business objectives.</span><br><b>Key Responsibilities</b> <br>
<span>Strategy – Relationship Management</span>
</span><ul>
<li><span>Drive the Affluent Banking strategy by achieving Net Sales Revenue (NSR) targets while maintaining productivity, efficiency, and risk standards.</span></li>
<li><span>Build, manage, and deepen relationships with Priority and Personal Banking clients through proactive engagement and tailored financial solutions.</span></li>
<li><span>Increase client share of wallet by promoting Wealth Management (WM), retail banking, lending, and deposit products.</span></li>
<li><span>Provide regular portfolio reviews, financial guidance, and timely follow-up to support evolving client needs.</span></li>
<li><span>Strengthen relationships with clients and, where appropriate, their family members, advisers, and other key influencers.</span></li>
<li><span>Retain and grow high-value client portfolios while converting service recovery opportunities into long-term client loyalty.</span></li>
<li><span>Resolve client queries effectively and deliver outstanding customer service.</span></li>
</ul>
<span>Business</span>
<ul>
<li><span>Contribute to branch performance by achieving revenue and portfolio growth targets while meeting productivity and risk management requirements.</span></li>
</ul>
<span>Processes</span>
<ul>
<li><span>Adhere to approved sales, onboarding, client service, complaint resolution, Customer Due Diligence (CDD), and operational processes to ensure consistent delivery and strong control standards.</span></li>
</ul>
<br> <br>
<span>People & Talent</span>
<ul>
<li><span>Demonstrate and promote the Group’s values, culture, and valued behaviours.</span></li>
<li><span>Collaborate effectively with business, risk, and control partners.</span></li>
<li><span>Complete all mandatory learning and compliance requirements.</span></li>
</ul>
<span>Risk Management</span>
<ul>
<li><span>Operate within the Bank’s Operational Risk framework and ensure compliance with internal policies and external regulations.</span></li>
<li><span>Maintain strong knowledge of banking products, retail operations, credit processes, audit requirements, and risk controls.</span></li>
<li><span>Ensure adherence to Anti-Money Laundering (AML) requirements and Customer Due Diligence (CDD) standards.</span></li>
<li><span>Drive effective complaint management and minimise operational losses.</span></li>
<li><span>Escalate suspicious transactions in line with fraud and financial crime procedures.</span></li>
</ul>
<span>Governance</span>
<ul>
<li><span>Maintain awareness of the regulatory environment and governance standards applicable to the role.</span></li>
<li><span>Ensure client information is accessed, processed, and stored only with the required documented consent.</span></li>
<li><span>Support effective governance by working openly and collaboratively with internal and external stakeholders, including regulators.</span></li>
</ul>
<br> <br>
<span>Regulatory & Business Conduct</span>
<ul>
<li><span>Uphold the highest standards of ethics, integrity, and professional conduct in line with the Group’s Values and Code of Conduct.</span></li>
<li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li>
<li><span>Support fair client outcomes, financial crime compliance, and responsible business practices.</span></li>
<li><span>Proactively identify, escalate, and mitigate risk, conduct, and compliance concerns.</span></li>
</ul>
<br>
<span>Key Stakeholders</span>
<ul>
<li><span>Head of Branches</span></li>
<li><span>Branch Manager</span></li>
<li><span>Head, Consumer, Private and Business Banking (CPBB) – Bahrain & Middle East (excluding United Arab Emirates (UAE))</span></li>
<li><span>Head of Client Acquisition</span></li>
<li><span>Head of Retail Products & Segments</span></li>
<li><span>Country Legal & Compliance</span></li>
<li><span>Human Resources (HR)</span></li>
<li><span>Credit, Operations, Finance, and Business & Operational Risk teams</span></li>
</ul>
<br>
<span>Other Responsibilities</span>
<ul>
<li><span>Embed the Group’s Here for Good brand promise and values across branch activities.</span></li>
<li><span>Take personal responsibility for understanding and managing risk and compliance requirements.</span></li>
<li><span>Promote a culture of integrity, accountability, and client-centricity across all interactions.</span></li>
</ul>
<br><b>Skills and Experience</b> <br><ul>
<li><span>Current Account and Savings Account (CASA) and Credit Card Products</span></li>
<li><span>Personal Lending Products</span></li>
<li><span>Wealth Management (WM) and Bancassurance (BANCA)</span></li>
<li><span>Risk Management and Reputational Risk Awareness</span></li>
<li><span>Governance, Oversight and Control (SIF)</span></li>
<li><span>Banking Products, Processes and Market Knowledge</span></li>
<li><span>Relationship Management and Client Portfolio Growth</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br> <br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br> <br>Together we:<br> <br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br> <br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.</li><li>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li><li>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.</li><li>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li><li>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></span></li><li><span><span><span><span><span>Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></span></li><li><span><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Function:</b> Customer Experience & Logistics - Supply Chain</p><br><br><p><b>Scope</b>: <span>Local</span></p><br><br><p><b>Location</b>: Bahrain</p><br><br><p><b>Terms & Conditions:</b> <span>FULL TIME</span></p><br><br><p><br><b><span>JOB PURPOSE</span></b><br>Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. The storekeeper plays a role in managing and controling all inbound and outbound warehouse activities, ensuring accurate receipt, storage, and dispatch of goods while maintaining inventory accuracy, compliance with procedures, and timely support to operations. It requires strong analytical skills, cross-functional collaboration, and a continuous improvement mindset to drive supply chain excellence.<br><b><span>KEY RESPONSIBILITIES</span></b></p><br><br><p>• Coordinate and monitor inbound and outbound activities.<br>• Review and validate receiving, dispatch, and returns activities.<br>• Ensure system transactions are accurately recorded and aligned with physical movements.<br>• Follow up on discrepancies, delays, damages, and shortages with the relevant stakeholders.<br>• Support stock reconciliations, cycle counts, and audits through data review and coordination.<br>• Communicate daily requirements and priorities to the relevant stakeholders.<br>• Collaborate with cross functional teams and proactively communicate/align execution plans.<br>• Consistently prioritize service and customer in every step of the way, ensuring product delivery at the right time, every time.<br>• Knowlebge of clearance processes.<br>• Escalate and track service-level issues with the 3PL, ensuring corrective actions are implemented and performance standards are met.<br><b><span>REQUIRED QUALIFICATIONS</span></b><br>• 1–2 years of experience in Supply Chain. Preferably in logistics/CX.<br>• Bachelor’s degree in logistics or supply chain.<br><b><span>PREFERRED QUALIFICATIONS</span></b><br>• Strong coordination and follow-up skills.<br>• Experience working with 3PL warehouses.<br>• Inventory control knowledge.<br>• ERP SAP system proficiency.<br>• Data analysis and reporting skills.<br>• Attention to detail and accuracy.<br>• Problem-solving and issue-resolution skills.<br>• Time management and ability to handle multiple priorities.<br>• Proficiency in MS Excel.<br>• Strong interpersonal and communication skills</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br><br><p>#LI-DNP</p><br><br><br> </div>
<p><h4>Position summary</h4>
<p>Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 2 years of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p>
<p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.</p>
<p>Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>Design and deliver HSE training programs, assess workforce competency, maintain training matrices, and develop e-learning content for remote and field personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ Years Exp.</li><li>CIPD or teaching qualification preferred.</li><li>Instructional Design</li><li>NEBOSH Diploma</li><li>LMS Platforms</li></ul>
<p>•Must be good in administrative responsibilities • Familiarity with sourcing construction materials, tools, equipment, and consumables specific to building projects.</p><p>• Ability to maintain and update a database of approved suppliers, subcontractors, and vendors in the construction sector.</p><p>• Capability to obtain quotations, compare prices, and negotiate commercial terms (delivery timelines, payment terms, and discounts).</p><p>• Experience in coordinating with suppliers and site stores to ensure materials are delivered on time and match the required project specifications.</p><p>• Ability to track shipping, local transport, and delivery schedules to prevent site delays.</p><p>• Proficiency in preparing, verifying, and processing Purchase Orders (POs), delivery notes, invoices, and material receipt reports.</p><p>• Basic understanding of site inventory control, minimum stock levels, and coordinating material returns or replacements for damaged goods.</p><p>• Proficiency in creating and maintaining vendor price comparison sheets, purchase registers, and delivery logs.</p><p>• Familiarity with digital goods receipt notes (GRNs), material inspection logs, and stock reconciliation tools to verify site deliveries against purchase orders.</p><p>•Advanced or working proficiency in Primavera P6 and/or MS Project.</p><p>•Advanced command of MS Excel (for data tracking, dashboards, and S-curves) and MS Word/PowerPoint (for presentation of reports). </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training & Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health & Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>