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<p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><p>Greet and welcome guests with a friendly and professional demeanor.</p><p>Provide information about spa services, treatments, and wellness programs.</p><p>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.</p><p>Manage spa appointments and reservations using our booking system.</p><p>Coordinate with spa therapists and other team members to ensure efficient scheduling.</p><p>Handle changes or cancellations to bookings while accommodating guest needs.</p><p>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.</p><p>Process payments and manage cash handling accurately.</p><p>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.</p><p>Address guest requests, concerns, and feedback promptly and professionally.</p><p>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.</p><p>Ensure that all guest interactions are handled with the utmost respect and confidentiality.</p><p>Stay informed about the spa s services, treatments, and retail products.</p><p>Promote spa products and upsell treatments or packages as appropriate.</p><p>Provide recommendations based on guest preferences and needs.</p><p>Assist with any special events or promotions organized by the spa.</p><p>Contribute to a positive and collaborative team environment.</p><p>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.</p><p>Ensure the privacy and confidentiality of guest information at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment.</li><li>Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.</li><li>Proficient in English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Must be flexible in terms of working hours.</li><li>A hospitality diploma is an asset.</li><li>Computer literacy in Windows, MS Office Suite is recommended.</li></ul>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p><strong>What you will be doing:</strong></p>
<ul>
<li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel.</li>
<li>Register and process check-in for all arrivals.</li>
<li>Handle guest check-outs efficiently and professionally.</li>
<li>Update guest information in the computer after a complete check-in.</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven work experience as a receptionist, front office representative, or similar role in the hotel industry.</li>
<li>Professional attitude and appearance.</li>
<li>Solid written and verbal communication skills.</li>
<li>Ability to be resourceful and proactive when issues arise.</li>
<li>Excellent organizational skills.</li>
<li>Multitasking and time management skills, with the ability to prioritize tasks.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Work as a team player.</li>
<li>Experience in a 3- to 4-star hotel in the same position.</li>
</ul></p><p></p>
<p>Our client, a global financial institution in Bahrain has a vacancy for Security Operations Manager for their Bahrain office.
Responsibilities:
-Primarily responsible for managing the Security Operations team in monitoring, analysing, assessing security events and vulnerabilities in the infrastructure (i.e., software, hardware, and networks).
-Primarily responsible for providing oversight and guidance during security incidents, ensure root cause analysis is undertaken, and remediation plans are executed.
-Ensure incident monitoring, identification, assessment, quantification, reporting, and mitigation.
-Identify security exposures and develop mitigation plans.
-Assist in the enhancement of delivery and management of security platforms including: Endpoint Protection Platforms, Email Security Gateways, Web Proxies, Web Application Firewalls, IPS/IDS etc.
-Leads the security operations unit to implement secure enterprise systems and identifies issues that could compromise data integrity or the security of the network.
-Collaborate with IT Services to develop and maintain secure technology platforms and to ensure the firm`s cyber security goals continue to be met.
-Leading and managing the Security Operations Center and a team of security operational staff members
-Revise and develop processes to strengthen the current Security Operations Framework and provide continuous improvement to the Technology Security function.
-Creation of reports, dashboards, metrics for security operations and presentation to management, including providing executive management with compliance reports and audit findings.
-Provide security and design support to technology teams and ensure security controls</p><p>Education and Qualifications:
-A minimum of 10 years of relevant experience with a minimum of five years of leadership or management experience in a technical or security Operational role. (BFSI industry experience is preferred).
-Bachelor’s or master’s degree in Computer Science, Information Systems, or related field.
-Certified Information Systems Security Professional (CISSP)
-ISACA Certified Information Systems Auditor (CISA).
-(ISACA) Certified Information Security Manager (CISM).
-ITIL (Preferred).
Candidates should be based in Bahrain
Those interested send cv to info@1visionconsultancy.net</p>
<p><h4>Job requirements</h4>
<p>Responsible for mapping user stories to deliver scope and business value of a given feature as defined by a product owner. Conducting detailed analysis for user stories. Working closely with the development team to explain and elaborate stories and ensure that the acceptance criteria are clearly and unambiguously stated. Supporting the team through development, providing domain expertise as required.</p>
<p>Responsible for designing, developing, testing and delivering high quality software/solutions. Creates and reviews product/project deliverables according to the life cycle methodologies (i.e., impact assessments, external and internal specifications, manuals, education material, etc.). Researches and resolves customer reported problems. Maintains working knowledge of the hardware platform, network and application layers. Manages the software dependencies for use in implementing proper solutions.</p>
<p>Exhibits good technical and business judgment and thorough understanding of how customers use the product when dealing with product requirements, complex design issues, and tradeoffs. Strong communication skills to represent and collaborate in remote environment.</p>
<p>Supervising day-to-day operation, covering client’s requirements and cases troubleshooting.</p>
<p>Design and development of middleware solutions using TIBCO suite of products (BusinessWorks, Enterprise Messaging Service).</p>
<p>Supervising multiple projects with all schemes from technical point of view.</p>
<p>Supervising testing and QA activities.</p>
<p>Checking schemes compliance updates and fix data integrity non-compliance.</p>
<p>Developing adapters using TIBCO BusinessWorks.</p>
<p>Advanced expertise in TIBCO products – BW, EMS, RV, ActiveSpaces, SAP Adapter, API Exchange.</p>
<p>Must have a strong understanding of the design, development and deployment of business intelligence systems and large-scale data warehouses using BI tools and commercial database platforms like Oracle, SQL Server and Teradata.</p>
<p>Hands-on development using Tableau/TIBCO Spotfire to create dashboards and reports and use them as standard templates.</p>
<p>Define and manage schema objects for Tableau/TIBCO Spotfire projects.</p>
<p>Immerse in development/analysis work as part of the larger ESB/SOA team.</p>
<p>Conduct module and integration testing according to process standards.</p>
<p>Maintain active relationships with customers to determine business requirements.</p>
<p>Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to understand requirements and ensure successful project delivery.</p>
<p>Monitor and optimize the performance of TIBCO middleware solutions, identifying and resolving bottlenecks and issues.</p>
<h4>Education/Certifications:</h4>
<ul>
<li>Bachelor's degree in IT or equivalent.</li>
</ul>
<h4>Experience:</h4>
<ul>
<li>Good understanding of cards domain and platforms.</li>
<li>Minimum of 4+ years of relevant experience with TIBCO middleware products, including TIBCO BusinessWorks, TIBCO EMS, TIBCO ActiveMatrix, and other relevant TIBCO technologies.</li>
<li>Payment domain knowledge.</li>
<li>Hands-on Agile methodology.</li>
</ul>
<h4>Knowledge/Skills/Attributes:</h4>
<ul>
<li>Ability to effectively multi-task and juggle multiple responsibilities at once.</li>
<li>Keen attention to detail for ensuring the project meets all the business standards and goals.</li>
<li>Basic data analysis and/or technical skills to analyze complex business data utilizing automated tools and help identify problems will also be beneficial.</li>
<li>Excellent command of the English language.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p><span><span><span><span><b>Production Support Analyst - Payments</b></span></span></span></span><br></p><br><p><span><span><span><span><b>Position Overview:</b></span></span></span></span></p><br><p><span><span><span><span>We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.</span></span></span></span><br></p><br><p><span><span><span><span><b>Key Responsibilities:</b></span></span></span></span></p><br><ul><li><span><span><span><span><b>Stakeholder Management:</b> Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.</span></span></span></span></li><li><span><span><span><span><b>Client Communication:</b> Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.</span></span></span></span></li><li><span><span><span><span><b>Production Monitoring:</b> Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.</span></span></span></span></li><li><span><span><span><span><b>Incident Management:</b> Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.</span></span></span></span></li><li><span><span><span><span><b>Initiative & Analytics:</b> Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.</span></span></span></span></li><li><span><span><span><span><b>Documentation:</b> Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.~</span></span></span></span><br></li></ul><p><span><span><span><span><b>Required Qualifications:</b></span></span></span></span></p><br><ul><li><span><span><span><span><b>Technical Proficiency:</b></span></span></span></span><ul><li><span><span><span><span>Strong hands-on experience with <b>SQL</b> and tools like <b>SQL Developer</b>.</span></span></span></span></li><li><span><span><span><span>Proficiency with <b>MongoDB</b> and tools such as <b>Compass</b>.</span></span></span></span></li><li><span><span><span><span>Demonstrated experience with monitoring tools, specifically <b>ITRS Geneos</b> and <b>Grafana</b>.</span></span></span></span></li><li><span><span><span><span>Experience with IT Service Management (ITSM) ticketing tools, such as <b>ServiceNow</b>.</span></span></span></span></li></ul></li><li><span><span><span><span><b>Communication Skills:</b> Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including <b>Outlook</b> and <b>Microsoft Teams</b>.</span></span></span></span></li><li><span><span><span><span><b>Analytical Skills:</b> Proven ability to analyze complex technical issues and identify root causes.</span></span></span></span></li><li><span><span><span><span><b>Motivation & Drive:</b> A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.</span></span></span></span><br></li></ul><p><span><span><span><span><b>Desired Qualifications:</b></span></span></span></span></p><br><ul><li><span><span><span><span><b>Domain Knowledge:</b> Experience in the payments domain is highly desirable.</span></span></span></span></li><li><span><span><span><span><b>End-to-End Understanding:</b> A strong conceptual understanding of the entire payment processing flow.</span></span></span></span></li></ul><p><span><span><span><b>Monitoring Skills: </b>ITRS , Grafana, Kibana</span></span></span><br></p><br><p><span><span><span><b>Technical Skills: </b></span></span></span></p><br><ul><li><span><span><span>Database: PL/SQL, Oracle/MSSQL/Mongo DB, Query Tuning</span></span></span></li><li><span><span><span>OS / platform: Python, Mongo DB, Linux, Cloud understanding</span></span></span><br></li></ul><p><span><span><span><b>Domain:</b> Payment lifecycle understanding, SWIFT/ISO 20022, PCI DSS, Settlement</span></span></span><br></p><br><p><span><span><span><b>Good to have:</b></span></span></span></p><br><ul><li><span><span><span>Good Communication skills</span></span></span></li><li><span><span><span>Stakeholder management </span></span></span></li><li><span><span><span>Incident Management</span></span></span></li><li><span><span><span>Team player</span></span></span></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Applications Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><span><b>Production Support Analyst - Payments</b></span></span></span></span><br> </p><br><br><p><span><span><span><span><b>Position Overview:</b></span></span></span></span></p><br><br><p><span><span><span><span>We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.</span></span></span></span><br> </p><br><br><p><span><span><span><span><b>Key Responsibilities:</b></span></span></span></span></p><br><br><ul><li><span><span><span><span><b>Stakeholder Management:</b> Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.</span></span></span></span></li><li><span><span><span><span><b>Client Communication:</b> Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.</span></span></span></span></li><li><span><span><span><span><b>Production Monitoring:</b> Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.</span></span></span></span></li><li><span><span><span><span><b>Incident Management:</b> Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.</span></span></span></span></li><li><span><span><span><span><b>Initiative & Analytics:</b> Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.</span></span></span></span></li><li><span><span><span><span><b>Documentation:</b> Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.~</span></span></span></span><br> </li></ul><p><span><span><span><span><b>Required Qualifications:</b></span></span></span></span></p><br><br><ul><li><span><span><span><span><b>Technical Proficiency:</b></span></span></span></span><ul><li><span><span><span><span>Strong hands-on experience with <b>SQL</b> and tools like <b>SQL Developer</b>.</span></span></span></span></li><li><span><span><span><span>Proficiency with <b>MongoDB</b> and tools such as <b>Compass</b>.</span></span></span></span></li><li><span><span><span><span>Demonstrated experience with monitoring tools, specifically <b>ITRS Geneos</b> and <b>Grafana</b>.</span></span></span></span></li><li><span><span><span><span>Experience with IT Service Management (ITSM) ticketing tools, such as <b>ServiceNow</b>.</span></span></span></span></li></ul></li><li><span><span><span><span><b>Communication Skills:</b> Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including <b>Outlook</b> and <b>Microsoft Teams</b>.</span></span></span></span></li><li><span><span><span><span><b>Analytical Skills:</b> Proven ability to analyze complex technical issues and identify root causes.</span></span></span></span></li><li><span><span><span><span><b>Motivation & Drive:</b> A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.</span></span></span></span><br> </li></ul><p><span><span><span><span><b>Desired Qualifications:</b></span></span></span></span></p><br><br><ul><li><span><span><span><span><b>Domain Knowledge:</b> Experience in the payments domain is highly desirable.</span></span></span></span></li><li><span><span><span><span><b>End-to-End Understanding:</b> A strong conceptual understanding of the entire payment processing flow.</span></span></span></span></li></ul><br><p><span><span><span><b>Monitoring Skills: </b>ITRS , Grafana, Kibana</span></span></span><br> </p><br><br><p><span><span><span><b>Technical Skills: </b></span></span></span></p><br><br><ul><li><span><span><span>Database: PL/SQL, Oracle/MSSQL/Mongo DB, Query Tuning</span></span></span></li><li><span><span><span>OS / platform: Python, Mongo DB, Linux, Cloud understanding</span></span></span><br> </li></ul><p><span><span><span><b>Domain:</b> Payment lifecycle understanding, SWIFT/ISO 20022, PCI DSS, Settlement</span></span></span><br> </p><br><br><p><span><span><span><b>Good to have:</b></span></span></span></p><br><br><ul><li><span><span><span>Good Communication skills</span></span></span></li><li><span><span><span>Stakeholder management </span></span></span></li><li><span><span><span>Incident Management</span></span></span></li><li><span><span><span>Team player</span></span></span></li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Applications Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
<p>Perform L1 and L2 roles and responsibilities by being the ICT Point of Contact. ICT Field Support shall attend Users incidents and service requests in which technical competence meets customer relations. ICT field support is a centralized knowledge competency for the various ICT systems that runs Bahrain International Airport in which the knowledge is transformed to actions by maintains systems and resolving issues as well as providing new services to BAC ICT customers/users by following the department's SOP, policies and procedures. ICT field support shall Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner.</p><p><strong>MAIN DUTIES</strong></p><ul><li>Receive incident reports and Service requests from Users via telephone, SAHAB or email</li><li>Perform incident classification, prioritization, and correlation with other reported incidents and matching against known errors</li><li>Record all required incident details on the incident management system</li><li>Link the incident record to the User ID and configurations</li><li>First level support to attempt to resolve the incident, use remote control if necessary for incident resolution</li><li>If the incident requires escalation to level 3 support, the helpdesk staff creates a work order on Service Desk and assigns it to the appropriate level 3 Support group.</li><li>Track the incident until closure and keep the User up to date with the incident status</li><li>Functional escalation in case the incident resolution times exceed the agreed service levels</li><li>Selective quality checks on closed incidents & service requests</li><li>Link the service request record to the User ID and configurations</li><li>Forward the service request to the proper IT support group, in accordance with the service request procedures</li><li>Track the service request until closure and keep the User up to date with the status</li><li>Functional escalation in case the service request completion times exceed the agreed service levels</li><li>Maintain and updates documentations relating to technical procedures, user guides and applications.</li><li>Preparation of new PCs/notebook computers for deployment, including the unpacking, installation of the operating system, installation of applications and clients and setting of user profiles, & PC BIOS parameters as per BAC policies.</li><li>Installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper desktop, power outlets, & network outlets in a timely manner.</li><li>Installation of additional applications as per user s requirements such as Airport Operating System applications, Acrobat reader, AUTOCAD etc.</li><li>Preparation and onsite installation of Networked printers that will serve BAC Business Applications users.</li><li>Preparation and onsite installation of Printers for users and airport Operation systems.</li><li>Inspecting and troubleshooting the Time attendance recording devices distributed across all sites.</li><li>Upgrade of operating systems and applications as per BAC Business requirements.</li><li>Recovery (If possible) of lost user s data caused by hardware or software.</li><li>Relocation of PCs & Peripherals as required by users.</li><li>Configuration and fine tuning of existing applications on PCs such as internet browsers and office automation application settings.</li><li>Attend on-site troubleshooting upon escalation</li><li>Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues</li><li>Provide advice, plan, and assist with major desktop OS rollouts.</li><li>Provide input and assistance into software licensing.</li><li>Track hardware and software model, version, serial numbers, licensing model,</li><li>Any other tasks are required as part pf L1 & L2 support</li><li>Performing initial level of diagnosis of incidents and resolving them when appropriate</li><li>Demonstrating a good understanding of the customer s business needs and applying them to the management of system events & incidents</li><li>Developing and maintaining an understanding of customer Service Level Agreements</li><li>Accept cases from the support queue and assign it to service desk L2 and third line support</li><li>IT Support relating to technical issues involving Microsoft s core business applications and operating systems</li><li>Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.</li><li>Implement and support disaster recovery solutions</li><li>Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security</li><li>Perform related duties as assigned by supervisor</li><li>Maintain compliance with all company policies and procedures</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a Diploma degree is required, while a BSc. in Computer Science or equivalent is preferred.</p><p>A minimum of 0-2 years of experience in a related field.</p><p><br></p><ul><li><br></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.</p>
<p> </p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p></div></div></section>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Quantity Surveyor - MEP to join our team in Manama, Bahrain. In this role, you will be responsible for managing costs, preparing comprehensive bills of quantities, and ensuring efficient project delivery for mechanical, electrical, and plumbing systems. You will work closely with project managers, engineers, and contractors to maintain budget control and optimize project profitability while adhering to contractual obligations and industry standards.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Prepare detailed bills of quantities (BOQ) and cost estimates for MEP systems and components</li><li>Analyze project specifications, drawings, and technical documentation to accurately quantify materials and labor requirements</li><li>Monitor and control project costs throughout all phases of construction, identifying variances and implementing corrective measures</li><li>Conduct cost analysis and feasibility studies to support project planning and decision-making</li><li>Manage contract documentation, including variations, claims, and change orders related to MEP work</li><li>Collaborate with engineers, contractors, and suppliers to obtain accurate pricing and ensure cost-effective procurement</li><li>Prepare cost reports and financial forecasts for project stakeholders and management</li><li>Conduct site inspections and measurements to verify quantities and ensure compliance with contract specifications</li><li>Maintain organized project records, databases, and documentation for audit and reference purposes</li><li>Analyze tender documents and prepare cost comparisons to support vendor selection</li><li>Ensure compliance with local construction standards and regulations applicable in Bahrain</li></ul><br>Qualifications<br><ul><li>Must have a QS or Engineering degree or similar equivalent</li><li>Working towards MRICS</li><li>3-5+ years of professional experience as a Quantity Surveyor, with specific focus on MEP projects</li><li>Comprehensive knowledge of mechanical, electrical, and plumbing systems and their cost implications</li><li>Strong expertise in preparing bills of quantities, cost estimates, and financial analysis</li><li>Solid understanding of construction contracts, procurement processes, and contract management</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<p>The waitress provides detailed information on menus and multi-tasking various front-of-the-house duties. She is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.</p><br><p><strong>Main tasks</strong></p><br><ul><li><p>Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.</p><br></li><li><p>Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.</p><br></li><li><p>Have an extensive knowledge of the menu’s and other F&B outlets.</p><br></li><li><p>Serving in either conference rooms or F&B outlets if required.</p><br></li><li><p>Taking orders from the guests, explaining the menu and advising the guest on their decision-making.</p><br></li><li><p>Liaising with management for advice if required.</p><br></li><li><p>Communicating with the kitchen about the orders and being very clear about special wishes of guests.</p><br></li><li><p>Consistently upsell of food & beverages and making guests aware of promotions.</p><br></li><li><p>If necessary preparing orders like drinks and preparing snacks, bread.</p><br></li><li><p>Serving at parties and reception if required.</p><br></li><li><p>Dealing with the payments and doing closure paperwork if required.</p><br></li><li><p>Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.</p><br></li><li><p>Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.</p><br></li><li><p>Responsible for cleaning tasks during and after service.</p><br></li><li><p>Provide the perfect service experience for restaurant patrons</p><br></li><li><p>Ensure the guest feels important and welcome in the restaurant</p><br></li><li><p>Ensure hot food is hot and cold food is cold</p><br></li><li><p>Adhere to timing standards for products and services</p><br></li><li><p>Look for ways to consolidate service and increase table turns</p><br></li><li><p>Present menu, answer questions, and make menu recommendations</p><br></li><li><p>Serve customers in an accommodating manner</p><br></li><li><p>Apply positive suggestive sales approach to guide guests</p><br></li><li><p>Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates</p><br></li><li><p>Look for ways to avoid waste and limit costs</p><br></li><li><p>Assist in keeping the restaurant clean and safe</p><br></li><li><p>Deliver food and beverages to any table as needed</p><br></li><li><p>Must follow all cash handling policies and procedures</p><br></li><li><p>Report to property on time and in proper uniform</p><br></li><li><p>Process payments of food and drink orders with the cash register</p><br></li><li><p>Coordinate with kitchen staff to deliver accurate food orders</p><br></li><li><p>Making sure that all the guest areas look immaculate.</p><br></li><li><p>Attend departmental meetings if required.</p><br></li></ul> </div>
<p>Own the day-to-day recording, reconciliation, and monitoring of revenue transactions across multiple business channels. Prepare monthly revenue reconciliations and ensure account balances are accurate and complete. Maintain accurate Accounts Receivable records and monitor outstanding balances. Reconcile payment gateways, bank settlements, and delivery aggregator statements, investigating and resolving discrepancies. Support month-end and year-end close activities related to revenue recognition and receivables. Ensure compliance with IFRS 15 and internal accounting policies across all revenue streams. Collaborate with internal teams, payment providers, delivery partners, and external stakeholders to resolve revenue-related issues. Follow up on outstanding B2B receivables and support collections where required. Identify opportunities to automate, streamline, and improve revenue accounting processes and controls. Assist with audits by preparing supporting schedules and documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Accounting, Finance, or a related field. 3+ years of experience in accounting, with hands-on experience in revenue accounting or Accounts Receivable. Strong understanding of revenue recognition principles, particularly IFRS 15 . Experience managing month-end and year-end close activities. Experience reconciling payment gateways, bank transactions, or third-party payment providers. Strong Excel skills with the ability to analyze and reconcile large datasets. Experience using ERP or accounting systems such as Oracle, SAP, NetSuite, Microsoft Dynamics, Odoo, or similar. Excellent analytical skills with strong attention to detail. Strong communication skills and the ability to work cross-functionally with different stakeholders.</p><p>You're highly organized and thrive in fast-paced, high-volume environments. You enjoy solving problems and investigating discrepancies until you find the root cause. You're detail-oriented and believe accuracy matters in every transaction. You take ownership of your work and consistently follow through on commitments. You continuously look for ways to improve processes and increase efficiency. You're comfortable working independently while collaborating effectively across teams. You remain calm under pressure and can confidently manage competing priorities. You're excited about joining a high-growth technology company where finance is a strategic business partner, not just a support function.</p>
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<span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in IT, Engineering 4+ years of experience in IT/Security operations or SOC role. Network+, CCNA R&S, Security +, Linux security , windows security or forensics training is plus. Professional Security certification preferred ( CIHE , CEH, CPTE , or equivalent). Knowledge and experience in network switches, routers and firewalls Knowledge of Microsoft Word, Project, Excel, Access,</p><p></p></section>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen Ensure compliance with hygiene and safety standards at all times Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items Support and guide junior team members in pastry preparation techniques and culinary skills Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies Conduct regular quality checks on pastry products to uphold our standards of excellence Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items Strong presentation skills and meticulous attention to detail Proficiency in food hygiene practices, HACCP, and ISO standards Excellent organizational and time management skills Ability to work efficiently under pressure in a fast-paced environment</p><p>Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus</p>
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<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you a qualified Food & Technology Teacher looking for an exciting opportunity in the Middle East? Enjoy a tax-free salary, year-round sunshine, and an improved quality of life while advancing your teaching career! We are recruiting on behalf of a well-established international school in Bahrain, delivering the British curriculum, which is seeking a passionate and experienced Food & Technology Teacher to join their team ASAP . This dynamic and inclusive school values staff well-being and professional development, fostering a collaborative environment where educators are empowered to inspire, innovate, and make a real impact on students lives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What the School Offers:</h2><ul><li>Competitive tax-free salary: 1000 BHD/month</li><li>Accommodation allowance: 300 BHD/month</li><li>Annual return flights to your home country</li><li>Private healthcare</li><li>End-of-service bonus</li><li>Ongoing professional development</li></ul><h2>Why Bahrain?</h2><ul><li>Safe, welcoming island nation with rich cultural heritage</li><li>Beautiful beaches, island-hopping, and vibrant but relaxed nightlife</li><li>Easy access to Saudi Arabia via the King Fahd Causeway</li><li>Excellent flight connections to Europe, Asia, and beyond</li><li>English widely spoken and daily life convenient for expatriates</li><li>Inclusive, friendly, and safe environment for professionals and families</li></ul><p>If you are enthusiastic about shaping young minds and contributing to a thriving international school, this is a fantastic opportunity to grow your career and enjoy life in Bahrain.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>M venpick Hotel Bahrain is seeking an experienced and motivated Housekeeping Supervisor to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests. Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office. Coordinate room assignments, duty rosters, and staff scheduling. Train, coach, and evaluate room attendants and housekeeping staff. Ensure proper use of cleaning chemicals and equipment in line with safety standards. Respond promptly to guest requests and follow up to ensure satisfaction. Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed. Enforce hygiene, health, and safety regulations in all housekeeping operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p> <ol> <li>Prepare duty roster ensuring most efficient use of manpower resources.</li> </ol> <p> </p> <ol> <li>Key in guest arrival details from guest registration cards accurately and punctually.</li> </ol> <p> </p> <ol> <li>Post charges to individual or group folios acurately and punctually.</li> </ol> <p> </p> <ol> <li>Ensure that all group billing instructions are properly adhered to.</li> </ol> <p> </p> <ol> <li>Obtain credit card approvals for in-house guests prior to departure.</li> </ol> <p> </p> <ol> <li>Check and post PPV bills to guests folios.</li> </ol> <p> </p> <ol> <li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li> </ol> <p> </p> <ol> <li>Close at the end of each shift and balance individual transactions and cash float.</li> </ol> <p> </p> <ol> <li>Prepare and handle guest billing procedures on check out.</li> </ol> <p> </p> <ol> <li>Assist in the key inventory and control procedures.</li> </ol> <p> </p> <ol> <li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li> </ol> <p> </p> <ol> <li>Coach, counsel, discipline and develop all subordinate employees.</li> </ol> <p> </p> <ol> <li>Assist in the selection, training and evaluation of subordinate employees. </li> </ol> <p> </p> <ol> <li>Carry out administrative requirements as directed.</li> </ol> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ol> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> </ol> <p> </p> <ol> <li>Performs additional duties as directed by supervisors.</li> </ol> <p> </p> <ol> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> </ol> <p> </p> <ol> <li>Is fully conversant with al health and safety, fire and emergency procedures.</li> </ol> <p> </p> <ol> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> </ol> <p> </p> <ol> <li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li> </ol> <p> </p> <ol> <li>Attends meetings and training as required by supervisors.</li> </ol> <p> </p> <ol> <li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li> </ol> <p> </p> <ol> <li>Interacts with guests actively soliciting feedback.</li> </ol> <br> <div>Qualifications</div> <br> <ul> <li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li> <li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li> <li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li> <li>Strong conflict resolution and problem-solving abilities with composure under pressure</li> <li>Proficiency in hospitality management systems and software</li> <li>Organizational skills with ability to manage multiple priorities simultaneously</li> <li>Multilingual capabilities (English required)</li> <li>Cultural awareness and knowledge of hospitality industry standards and best practices</li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></div></section>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><span>Job Title: Business Operations and IT Administrator</span></strong></p><br><br><ul><li><strong><span>Pay Band – Pay Band 4</span></strong></li><li><strong><span>Closing Date (Time) – 23rd June 2026</span></strong></li><li><strong><span>Location – Bahrain</span></strong></li><li><strong><span>Salary – BHD 540 Monthly Gross Salary</span></strong></li></ul><br><p><strong><span>Purpose of job:</span></strong></p><br><br><p><span>This role is responsible for delivering ICT technical support and managing IT services, systems, and infrastructure in Bahrain, ensuring all technology operations meet business needs, corporate standards, and service level agreements. Based in the Manama office, the position reports to the Business Operations Manager and oversees the effective delivery of IT services across the country.</span></p><br><br><p><span>In addition, the role supports the Business Operations Team in maintaining the smooth and efficient functioning of British Council resources and services. Key responsibilities include premises management, ensuring compliance with health and safety, environmental, and local legislative requirements, and maintaining corporate standards to promote a positive experience for customers, clients, and staff. The role also provides support for ministerial visits and driving services for Heads of Departments as required.</span></p><br><br><br><p><strong><span>Main opportunities/challenges for this role </span></strong></p><br><br><p><span>Accountabilities, responsibilities and main duties:</span></p><br><br><br><p><strong><span>IT Support </span></strong></p><br><br><br><ul><li><span>Manage ICT infrastructure (Hardware, Software, GTI and NON GTI LAN, WLAN, PABX, CCTV, Access Control and Intruder system)</span></li><li><span>Technical support to IT users on standard software, local site-specific application (not supported through </span><span>Professional Services - GSD and D&T</span><span>) and hardware</span></li><li><span>ICT procurement as per business needs </span></li><li><span>User Training – Determine ICT training needs, identify training solutions and plan the delivery of the training programme</span></li><li><span>Manage rebuilding the computers, laptops, printers and other devices</span></li><li><span>IT inventories update all the time for the audit trail</span></li><li><span>Monitor all the classroom computers regularly to ensure they function in good working order</span></li><li><span>Monitor IWB board and projectors regularly to ensure functioning in good working order</span></li><li><span>Follow the tickets raised by BC staff to the Professional Services - GSD team. </span></li><li><span>Train staff to follow the IT policy by raising a ticket with Professional Services - GSD and D&T for any IT issue</span></li><li><span>Provide technical and administrative support to IT service delivery by identifying, investigating and resolving technical problems</span></li><li><span>Assist in the maintenance, identification and resolution of network problems</span></li><li><span>Process IT-related incidents via the standard Incident Management process</span></li><li><span>Assist with the implementation of updates, changes and patches to the countries IT infrastructure and services as advised by </span><span>Professional Services - GSD and D&T</span></li><li><span>Assist in the investigation and resolution of problems relating to business applications</span></li><li><span>Respond to user requests for GTI application or hardware support, and process these requests via the standard Incident management process</span></li><li><span>Ensure that all requests for new software are submitted to </span><span>Professional Services for </span><span>testing.</span></li><li><span>Awareness of the use and application of relevant software (e.g. the standard software used by the organisation)</span></li><li><span>In collaboration with </span><span>Professional Services, GSD and D&T </span><span>assist with the rollout of new business applications</span></li><li><span>Supporting exams and other departments for IT needed outside the office.</span></li></ul><br><br><p><strong><span>Ministry Work and Driving </span></strong></p><br><br><br><ul><li><span>Support in handling work for the British Council in the Ministries and authorities</span></li><li><span>Registered and issued for newly appointed staff with GOSI, LMRA, Immigration and CPR</span></li><li><span>Renew the work visa and ID card for staff</span></li><li><span>Proceed medical checkup for the newly appointed staff</span></li><li><span>Arrange a visit visa for visitors </span></li><li><span>To liaise with the local Municipality to resolve issues related to expatriate staff</span></li><li><span>Office car – maintenance, insurance, monitoring use. Maintains accurate records as they relate to car maintenance and use</span></li><li><span>Collection of office mail from the post office at least twice a week </span></li><li><span>T</span><span>o contribute to the overall effectiveness of the British Council’s operation in Bahrain by the delivery of transport services and maintaining the vehicle log.</span></li><li><span>Collections, delivery, purchases, etc, tasks are performed promptly and to the satisfaction of internal stakeholders and managers.</span></li><li><span>Driving function for the director and head of the departments only for any external meeting</span></li></ul><br><br><p><strong><span>General Administration </span></strong></p><br><br><br><ul><li><span>Provides logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently.</span></li><li><span>Support in the maintenance of stationery and equipment inventories</span></li><li><span>Support the Business Operations Team in administrative tasks</span></li><li><span>Support the Business Operation in Finance tasks</span></li></ul><br><br><br><p><span> <strong>Language Requirement</strong>: English</span></p><br><br><p><strong><span>Role specific knowledge and experience</span></strong></p><br><br><p><strong><span>Minimum/Essential:</span></strong></p><br><br><ul><li><span>At least 2 years’ experience in a similar role. Proven track record in general office administration.</span></li><li><span>Experience working</span><span> in a multi-cultural organisation</span><span>in an international context </span></li><li><span>Strong organisational skills with the ability to prioritise tasks and meet deadlines</span></li><li><span>Ability to build effective relationships with employees and management to achieve the delivery of high quality and effective professional services</span></li><li><span>Ability to develop and manage a range internal and external stakeholder relationships</span></li><li><span>Strong administrative experience with the ability to interpret and follow organisational policy and practices.</span></li></ul><br><p><strong><span>Desirable:</span></strong></p><br><br><ul><li><span>Working in both public, not for profit and private sector organisations</span></li><li><span>Experience of working in a matrix management structure.</span></li></ul><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<p><h4>Position summary</h4>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> No related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the worldu2019s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the u201cGold Standardsu201d of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>