CS Cart Jobs in Bahrain
1427 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training & Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health & Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>
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<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Mövenpick Hotel Bahrain is seeking an experienced and motivated <strong>Housekeeping Senior Supervisor</strong> to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests.</p><br><ul><li>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.</li><li>Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office.</li><li>Coordinate room assignments, duty rosters, and staff scheduling.</li><li>Train, coach, and evaluate room attendants and housekeeping staff.</li><li>Ensure proper use of cleaning chemicals and equipment in line with safety standards.</li><li>Respond promptly to guest requests and follow up to ensure satisfaction.</li><li>Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed.</li><li>Enforce hygiene, health, and safety regulations in all housekeeping operations.</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY </b>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.</p><p>CORE WORK ACTIVITIES The primary responsibilities of the role include:</p><p>Guest Engagement</p><ul><li>Achieve guest voice & full engagement fitness.</li><li>Responsible for entire sports club financial and business operations including memberships.</li><li>Implement new beach club service initiatives to achieve our vision.</li><li>Analyze beach club processes (SOP s) to ensure service delivery is exceeding expectations in all areas.</li><li>Enhance Water sports and Marina services.</li><li>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.</li><li>Ensure Safety and security around the Resort and especially while guests at sea.</li><li>Be present in the operation for personalized guests interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.</li><li>Embrace community foot prints and engage guests in these activities.</li><li>Quality follow up with members, member and guest recognition.</li><li>Overlook all areas under The Ritz Kids Program.</li></ul><p>Enhance the overall resort experience</p><ul><li>Enhance beachside experience, guests to be greeted and escorted to desired locations.</li><li>Add additional unique services & amenities.</li><li>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.</li><li>Enhance joggers experience.</li><li>Plan and organize monthly annual events that are planned for the members.</li><li>Enhance Incentive groups experience and Team-building exercises.</li></ul><p>Events, Activities and Entertainment</p><ul><li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li><li>Maximize guests participation to all events organized.</li><li>Lead the team in organizing Sports Club events and activities.</li><li>Repackage cruises, fishing trips, water sports lessons and island activities.</li><li>Improve merchandising within sports club.</li></ul><p>Recreation Financial Performance</p><p>Exceed revenue goals, & profitability by :</p><ul><li>Inventory management, reduce expenses</li><li>Create new revenue centers: waters sports, group packages, personal training and sports lessons.</li><li>Evaluate potential marina members and increase membership base including dry storage options.</li><li>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.</li><li>Strengthen corporate membership relations and opportunities.</li><li>Smart approach to membership to ensure our database count is increased.</li><li>Create loyalty program for Group Corporate Membership Accounts.</li><li>Membership pricing & positioning strategy.</li><li>Protect and maintain all property assets by taking charge of regular maintenance.</li></ul><p>Leadership</p><ul><li>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.</li><li>Execute urgent matters without hesitation and complete daily tasks.</li><li>Adapt to changes and overcomes difficult challenges.</li><li>Maintains a professional attitude at all times.</li><li>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li><li>Display an open minded approach and actively wants to improve as a leader.</li><li>Open to critique and understands its value for professional improvement.</li><li>Interested in learning from superiors and colleagues.</li><li>Spend time to understand business and relationships at the hotel.</li><li>Work toward setting specific achievable goals for self and team members.</li><li>Effectively work within in a fast paced dynamically changing business.</li><li>Achieve Guest Engagement goals.</li><li>Attend and participate in weekly Leadership (CE) Meetings.</li></ul><p>Employee Engagement (ES)</p><ul><li>Take charge of the monthly departmental meeting and record minutes.</li><li>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups</li><li>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.</li><li>Respond openly to each request coming from the team members, by practicing the open door policy;</li><li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment</li><li>Achieve Turnover goal (18% and below).</li><li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li><li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.</li><li>Build great relationship with team members.</li><li>Use past experiences and new leadership tools to improve daily work processes.</li><li>Support team members by presenting clear job breakdowns job descriptions.</li><li>Achieve minimum of 3 hours training for each employee per week.</li><li>Energize effective and energizing line-ups on a daily basis.</li></ul><p>#LI-NS1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</li><li>University Degree required or equivalent.</li><li>Hospitality Industry Certifications.</li></ul><p></p></section>
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<span>Beond is the world's first premium leisure airline.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Ground Operations to lead the development, certification and oversight of the ground operations function for our Bahrain AOC, based in Manama, Bahrain.<br> The Nominated Postholder Ground Operations is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility, and set Ground Operations safety standards Define the Ground Operations budget and liaise with the Nominated Postholder – Flight Operations on new airports and unique ground-handling or loading requirements Oversee and coordinate ground-handling contracts and the outsourcing of ground-handling functions Ensure all aircraft are operated in compliance with the AOC and that Compliance Monitoring findings are followed up and closed in a timely manner Supervise ground crew and their licences, medicals and ratings, and check that procedures and flight-safety standards are applied, taking corrective action where needed Provide oversight and control of the carriage of dangerous goods and the identification and mitigation of hazards and risks Issue handling documents in accordance with the applicable Bahrain ANTR and BCAA requirements, ICAO, IATA and airport-authority regulations, establish and issue the Ground Operations Manual (GOM), and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA.<br> Mandatory • Thorough knowledge of the AOC holder's ground operations concept and the applicable Bahrain ANTR and BCAA AOC certification requirements At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position Knowledge of the applicable Bahrain ANTR and BCAA requirements, dangerous-goods regulations and ground-handling standards Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system Must be acceptable to BCAA following formal assessment Desirable • Working knowledge of IATA AHM / IGOM.<br> • Experience managing third-party ground-handling providers.<br> • Station or AOC start-up experience.<br></span> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's on your plate?</strong></p><br><p><strong>1. Rider Training & Onboarding</strong></p><br><ul><li><p>Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs.</p><br></li><li><p>Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders.</p><br></li><li><p>Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective.</p><br></li><li><p>Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools).</p><br></li><li><p>Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings.</p><br></li><li><p>Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification.</p><br></li><li><p>Track and report on training KPIs to leadership, and manage the training budget.</p><br></li><li><p>Step in personally to deliver theoretical training sessions when needed.</p><br></li></ul><p><strong>2. Rider Engagement</strong></p><br><ul><li><p>Develop and execute initiatives that improve overall rider satisfaction and long-term retention.</p><br></li><li><p>Continuously strengthen the rider value proposition in line with market and competitor benchmarks.</p><br></li><li><p>Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders.</p><br></li><li><p>Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged.</p><br></li><li><p>Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product.</p><br></li><li><p>Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels.</p><br></li><li><p>Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><br></li></ul><p><strong>3. Rider Health & Safety</strong></p><br><ul><li><p>Lead initiatives to reduce rider accidents and improve overall road safety performance.</p><br></li><li><p>Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers.</p><br></li><li><p>Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation.</p><br></li><li><p>Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations.</p><br></li><li><p>Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed.</p><br></li><li><p>Support the team in delivering practical, hands-on training when required.</p><br></li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>5–8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p><strong>What's on your plate?</strong></p><br><br><p><strong>1. Rider Training & Onboarding</strong></p><br><br><ul><li><p>Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs.</p><br><br></li><li><p>Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders.</p><br><br></li><li><p>Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective.</p><br><br></li><li><p>Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools).</p><br><br></li><li><p>Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings.</p><br><br></li><li><p>Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification.</p><br><br></li><li><p>Track and report on training KPIs to leadership, and manage the training budget.</p><br><br></li><li><p>Step in personally to deliver theoretical training sessions when needed.</p><br><br></li></ul><p><strong>2. Rider Engagement</strong></p><br><br><ul><li><p>Develop and execute initiatives that improve overall rider satisfaction and long-term retention.</p><br><br></li><li><p>Continuously strengthen the rider value proposition in line with market and competitor benchmarks.</p><br><br></li><li><p>Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders.</p><br><br></li><li><p>Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged.</p><br><br></li><li><p>Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product.</p><br><br></li><li><p>Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels.</p><br><br></li><li><p>Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><br><br></li></ul><p><strong>3. Rider Health & Safety</strong></p><br><br><ul><li><p>Lead initiatives to reduce rider accidents and improve overall road safety performance.</p><br><br></li><li><p>Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers.</p><br><br></li><li><p>Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation.</p><br><br></li><li><p>Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations.</p><br><br></li><li><p>Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed.</p><br><br></li><li><p>Support the team in delivering practical, hands-on training when required.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What did we order?</strong></p><br><br><br><ul><li>5–8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.</p><p>CORE WORK ACTIVITIES The primary responsibilities of the role include:</p><p>Guest Engagement</p><ul><li>Achieve guest voice & full engagement fitness.</li><li>Responsible for entire sports club financial and business operations including memberships.</li><li>Implement new beach club service initiatives to achieve our vision.</li><li>Analyze beach club processes (SOP s) to ensure service delivery is exceeding expectations in all areas.</li><li>Enhance Water sports and Marina services.</li><li>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.</li><li>Ensure Safety and security around the Resort and especially while guests at sea.</li><li>Be present in the operation for personalized guests interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.</li><li>Embrace community foot prints and engage guests in these activities.</li><li>Quality follow up with members, member and guest recognition.</li><li>Overlook all areas under The Ritz Kids Program.</li></ul><p>Enhance the overall resort experience</p><ul><li>Enhance beachside experience, guests to be greeted and escorted to desired locations.</li><li>Add additional unique services & amenities.</li><li>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.</li><li>Enhance joggers experience.</li><li>Plan and organize monthly annual events that are planned for the members.</li><li>Enhance Incentive groups experience and Team-building exercises.</li></ul><p>Events, Activities and Entertainment</p><ul><li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li><li>Maximize guests participation to all events organized.</li><li>Lead the team in organizing Sports Club events and activities.</li><li>Repackage cruises, fishing trips, water sports lessons and island activities.</li><li>Improve merchandising within sports club.</li></ul><p>Recreation Financial Performance</p><ul><li>Exceed revenue goals, & profitability by : Inventory management, reduce expenses</li><li>Create new revenue centers: waters sports, group packages, personal training and sports lessons.</li><li>Evaluate potential marina members and increase membership base including dry storage options.</li><li>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.</li><li>Strengthen corporate membership relations and opportunities.</li><li>Smart approach to membership to ensure our database count is increased.</li><li>Create loyalty program for Group Corporate Membership Accounts.</li><li>Membership pricing & positioning strategy.</li><li>Protect and maintain all property assets by taking charge of regular maintenance.</li></ul><p>Leadership</p><ul><li>Integration with health club operations.</li><li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.</li><li>Execute urgent matters without hesitation and complete daily tasks.</li><li>Adapt to changes and overcomes difficult challenges.</li><li>Maintains a professional attitude at all times.</li><li>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li><li>Display an open minded approach and actively wants to improve as a leader.</li><li>Open to critique and understands its value for professional improvement.</li><li>Interested in learning from superiors and colleagues.</li><li>Spend time to understand business and relationships at the hotel.</li><li>Work toward setting specific achievable goals for self and team members.</li><li>Effectively work within in a fast paced dynamically changing business.</li><li>Achieve Guest Engagement goals.</li><li>Attend and participate in weekly Leadership (CE) Meetings.</li></ul><p>Employee Engagement (ES)</p><ul><li>Take charge of the monthly departmental meeting and record minutes.</li><li>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups</li><li>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.</li><li>Respond openly to each request coming from the team members, by practicing the open door policy;</li><li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment</li><li>Achieve Turnover goal (18% and below).</li><li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li><li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.</li><li>Build great relationship with team members.</li><li>Use past experiences and new leadership tools to improve daily work processes.</li><li>Support team members by presenting clear job breakdowns job descriptions.</li><li>Achieve minimum of 3 hours training for each employee per week.</li><li>Energize effective and energizing line-ups on a daily basis.</li><li>#LI-NS1</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</li><li>University Degree required or equivalent.</li><li>Hospitality Industry Certifications.</li></ul><p></p></section>