Transfer Iqama / Naqal Kafala Jobs in Bahrain
2087 Jobs Found
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p><p>Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you</p><p>Our Services:</p><p>Investor Due Diligence: AML screening to ensure investor compliance with money laundering All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|) Collection and Identification of Beneficial Owners and Shareholders Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.) PEP identification and Reporting</p><p>Registration and Static Data: Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program. Distribute Investor Communications/ mailings via manual email, portal or system generated</p><p>Dealing & Cash: Receive and Process Subscriptions, Redemptions, Transfers, and Switches Approve bank information for wires Match money received to money in the bank</p><p>Reconciliations: Reconcile money movements related to subscriptions, redemptions, switches and distribution Investigate reconciliation breaks Chase for missing monies related to partial or unsettled payments Ensure custodians/ distributors are all reconciled by the end of each month</p><p>Reporting: Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Caf ) Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more Family Office reporting: Updating FO investor accounts</p><p>Tax, FATCA/CRS: Collection of relevant FATCA/CRS forms TIN and GIIN verification Tax declaration collection Defining tax status of every investor in system</p><p><strong>Desired Candidate Profile</strong></p><p>Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>The Transport planner will be working under the Senior Transport Planner or the Team Leader of Transport Planning for various Traffic studies project in Bahrain. The Transport Planner will be responsible for preparation of study, preparation of reports, QA/QC etc.</p><br><p>The position of Transport planner involves :</p><br><ul><li>The ability to prepare Transport Notes, Statements and Reports and Site Access Appraisals.</li></ul><ul><li>An understanding of relevant Bahrain TIA, Parking guidelines and BRDM standard.</li></ul><ul><li>Analysis of traffic survey data</li></ul><ul><li>Carrying out trip generation, parking assessments,</li></ul><ul><li>Using traffic modelling softwares, viz VISSUM/VISSIM and junction nalysis tools like SYNCHRO/SIDRA, etc</li></ul><p><strong>Duties & Responsibilities</strong></p><br><p>Using prescribed methods and under direct supervision, performs specific and limited portions of a broader assignment of an experienced engineer.</p><br><ul><li>Applies standard practices and techniques in specific situations, adjusts and correlates data, recognize discrepancies in results, and follows operations through a series of related detailed steps or processes.</li></ul><ul><li>Prepares/ supervises the preparation of drawings and visual aids.</li></ul><ul><li>Performs basic survey work and manage traffic surveys.</li></ul><ul><li>Run Traffic models, calculations and design software.</li></ul><ul><li>Assignments usually include one or more of the following: calculations, preparation of plans and specifications, process study, research investigations, report preparation, and other activities of limited scope requiring knowledge of principles and techniques commonly employed in a specific narrow area of assignments.</li></ul><ul><li>Conducts calculation checks.</li></ul><ul><li>Draws engineering conclusions for data analysis within area of technical proficiency.</li></ul><ul><li>Works on small projects or portions of large projects, with work reviewed by senior or appropriately experienced engineer.</li></ul><ul><li>Researches and ensures assignments meet regulatory and industry codes, Local laws and requirements, as well as client requirements.</li></ul><ul><li>Under direction of a professional or suitable experienced engineer, managers small tasks or portions of larger project.</li></ul><ul><li>Attending meeting and taking MoM.</li></ul><ul><li>Design Co-ordination with team members.</li></ul><ul><li>Assist with delivery of program and profit objectives by completing tasks on time and budget.</li></ul><p><strong>Professional Development</strong></p><br><ul><li>Maintain, develop and retain the highest appropriate standard of technical skill.</li><li>Commit to continual professional development by expanding knowledge and skills in integrated transport/land-use planning, travel demand management and modal shift initiatives.</li></ul><p><strong>Team Work</strong></p><br><ul><li>Maintain good communication and co-operate with all project team members.</li><li>Find opportunities to cooperate with members of other groups.</li></ul><br>Qualifications<br><ul><li>Bachelors degree in Civil Engineering and Masters in Transport Planning or Transportation Engineering or equivalent will be preferred</li></ul><ul><li>Minimum 5 years of experience in the field of Transport planning or similar</li></ul><ul><li>Knowledge of AutoCAD</li></ul><ul><li>Must have worked on traffic analysis tools such as SYNCHRO, SIDRA, VISUM, VISSIM and HCS and should have successfully handled minimum 2 projects of reasonable size using VISSIM tool</li><li>Must have experience in parking management, parking demand and supply, parking design within buildings, traffic circulations, determining the number of accesses/egresses</li></ul><ul><li>Knowledge of Python and/or Visual Basic (VB/VBA) for transport modeling, data analysis, and process automation is preferred.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><ul><li>Accuracy and good attention to detail.</li></ul><ul><li>Strong acumen in research and development</li></ul><ul><li>High standard of work ethic and ability to use initiative.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with CRPEP preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Assistant Director of Finance supports the Director of Finance in managing the hotel’s daily financial operations, ensuring accurate reporting, strong internal controls, and compliance with policies. The role oversees accounting functions, assists with budgeting and forecasting, and partners with departments to improve financial performance and cost efficiency.</span></p><br><br><br><p><b>Duties & Responsibilities:</b></p><br><br><ul><li><p>Thoroughly understand and possess a working knowledge of the Accounting & Finance Manual</p><br><br></li><li><p>Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals.</p><br><br></li><li><p>Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance.</p><br><br></li><li><p>Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance.</p><br><br></li><li><p>Prepare Daily Cash Position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting & Finance Manual.</p><br><br></li><li><p>Assist the Director of Finance in preparation of all budgets and forecasts.</p><br><br></li><li><p>Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s).</p><br><br></li><li><p>Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the Batch Total of the payment run.</p><br><br></li><li><p>Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques.</p><br><br></li><li><p>Ensure accurate exchange rates in Financial Reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement.</p><br><br></li><li><p>Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched Credits” reports provided by credit card processing company are reviewed/scrutinized by DOF monthly and retained by the Director of Finance.</p><br><br></li><li><p>Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance.</p><br><br></li><li><p>Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger.</p><br><br></li><li><p>Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items.</p><br><br></li><li><p>Coordinate and facilitate external and internal audits.</p><br><br></li><li><p>As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials.</p><br><br></li><li><p>Continuously strive for improvement of processes and efficiency.</p><br><br></li><li><p>Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience.</p><br><br></li><li><p>Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability.</p><br><br></li><li><p>Assist the Director of Finance in Forecasting/Budgeting</p><br><br></li><li><p>For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded.</p><br><br></li><li><p>Perform additional tasks or projects as assigned by the hotel management.</p><br><br></li></ul><br><p><b>Requirements:</b></p><br><br><ul><li><p>Three to five years of experience in a related position within Four Seasons or another reputable organization.</p><br><br></li><li><p>University degree with a major in Accounting or Finance.</p><br><br></li><li><p>Proven leadership skills in a hotel or resort environment.</p><br><br></li><li><p>Highest level of integrity and transparency.</p><br><br></li><li><p>Strong interpersonal and relationship‑building skills to collaborate with cross‑functional teams, negotiate for resources, influence stakeholders, and gain commitment to plans and initiatives.</p><br><br></li><li><p>Excellent written and verbal communication skills to prepare reports, deliver presentations, and facilitate effective meetings.</p><br><br></li><li><p>Ability to promote a continuous learning environment that supports professional development.</p><br><br></li><li><p>Ability to apply an ethical approach to influence outcomes appropriately.</p><br><br></li><li><p>Serve as a role model by demonstrating strong business conduct and ethical principles.</p><br><br></li><li><p>Commitment to continuously developing team performance and striving to improve personal performance.</p><br><br></li></ul><br><br><br><br><br><br> </div>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>The position of Director of Engineering is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services, and protection of the Owner\u2019s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.<\/p>\n\n<h4>Summary of responsibilities<\/h4>\n<p>Responsibilities and essential job functions include but are not limited to the following:<\/p>\n<ul>\n<li>Provide advice to senior management on all aspects of engineering support, environmental controls, and the operational efficiency of the property.<\/li>\n<li>Ensure the effective financial management of the engineering department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.<\/li>\n<li>Control of capital project planning, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.<\/li>\n<li>Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.<\/li>\n<li>Ensure the colleagues' awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.<\/li>\n<li>Contribute to the hotel\u2019s profitability by ensuring the effective management of the buildings\u2019 environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.<\/li>\n<li>Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests, and that any requests for service are handled in a courteous and efficient fashion.<\/li>\n<li>Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and\/or displayed. Ensure that the hotel fulfills all compliance requirements.<\/li>\n<li>Ensure technically competent engineering colleagues by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.<\/li>\n<li>Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.<\/li>\n<li>Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.<\/li>\n<li>Contribute to a high standard of quality control within the hotel.<\/li>\n<li>Closely supervise outside contractors to ensure the cost effectiveness and the technical efficiency of all services performed. Ensure all work is carried out in accordance with contracts, leases, service agreements and warranties.<\/li>\n<li>Ensure the quality of all work completed by both employees and external contracted colleagues adheres to the standards of good engineering practice.<\/li>\n<li>Contribute to the effectiveness of management decision making by representing the engineering department at all executive and colleagues meetings and by ensuring regular liaison with heads of other departments.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Experience managing large and complex hotel assets, ideally within premium properties<\/li>\n<li>Strong technical knowledge across HVAC, electrical, plumbing, BMS and fire\/life safety systems<\/li>\n<li>Demonstrated experience leading CAPEX projects<\/li>\n<li>Strong understanding of WHS legislation, statutory compliance and building regulations<\/li>\n<li>Excellent contractor, stakeholder and project management capabilities<\/li>\n<li>Exceptional leadership, communication and problem-solving skills<\/li>\n<li>A proactive, solutions-focused mindset with strong commercial acumen<\/li>\n<li>Qualifications in Mechanical, Electrical, Civil Engineering or a related discipline are highly regarded<\/li>\n<li>Knowledge of sustainability practices and energy management systems<\/li>\n<li>Experience working within heritage or highly regulated environments is advantageous<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>
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The Director of Food & Beverage drives the end-to-end commercial conceptualisation, operational launch, and brand positioning of all dining venues and room service operations.<br><br>This role leads venue design workflows, menu architecture, procurement, vendor selection, team recruitment, and staff training. The Director of Food & Beverage ensures every outlet delivers top-tier luxury hospitality, strong profitability, and market differentiation across Bahrain's competitive dining scene.<br><br><strong>How You Will Make a Difference; What We’re Looking For<br>Pre-Opening Concept Development & Planning</strong><br><ul><li>Finalise, launch, and refine venue concepts, service styles, and marketing positioning across all speciality restaurants, all-day dining outlets, bars/lounges, pool decks, and extensive MICE/Banqueting spaces.</li><li>Collaborate with the Executive Chef to design profitable menus, beverage lists, and pricing strategies based on regional market analysis and target demographics.</li><li>Oversee the selection, specification, sourcing, and setup of all OS&E items (tableware, glassware, linen, service equipment) in line with Kempinski guidelines.</li><li>Coordinate with architectural, interior design, and MEP teams on kitchen and venue layouts, service flows, POS installations, and back-of-house logistics before property handover.</li></ul><strong>2. Financial & Commercial Performance</strong><br><ul><li>Formulate and manage the Pre-Opening F&B departmental budget, OS&E allocation, launch expenses, and initial operating revenue forecasts.</li><li>Set operational KPIs, target food and beverage cost ratios, average checks, covers, and labor cost metrics.</li><li>Design revenue-generating promotions, high-end guest experiences, catering packages, and local membership initiatives to drive non-resident dining traffic.</li></ul><strong>3. Operational Execution & Compliance</strong><br><ul><li>Establish Departmental Standard Operating Procedures (SOPs), service manuals, and luxury service protocols across all front-of-house F&B touchpoints.</li><li>Drive complete implementation of HACCP (Hazard Analysis Critical Control Point), food safety, hygiene standards, and local municipality health/licensing requirements.</li></ul><strong>4. Talent Acquisition & Team Leadership</strong><br><ul><li>Build, recruit, and onboard a high-performing F&B service team, selecting qualified outlet managers.</li><li>Execute pre-opening service training academies covering service sequence, product knowledge.</li><li>Foster a high-energy, culture-driven workplace focused on service excellence and team retention.</li></ul> </div>
<p><h4>Inspired Education</h4>
<p>Inspired Education is the leading global group of premium schools, with a portfolio of 121 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.</p>
<p>In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.</p>
<p>By joining our award-winning team of over 13,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.</p>
<h4>Role summary</h4>
<p>We are BSB, a school with its roots in the historic and culturally rich country of Bahrain, which is now growing within the global community. Join us on this journey.</p>
<p>The British School of Bahrain is committed to providing a high-quality, international education for students in the Kingdom of Bahrain. We are a selective, coeducational, independent Nursery-through-Year 13 school. Our curriculum is based on the National Curriculum for England and Wales, with some adaptations to the local context and offers IGCSE and A-Level/BTEC examinations. While the language of academic instruction is English, we are a truly international school, and our pupils and staff come from over 82 different nationalities. The school has 2900 students on roll aged 3-18, it has a warm feel to it, and there is a sense of fun. Most importantly, our students are a joy to teach.</p>
<p>The British School of Bahrain (BSB) is seeking to appoint a Teacher of Chemistry to start in August 2026. Experience teaching Chemistry up to A-level students is highly desirable.</p>
<h4>Key responsibilities</h4>
<li>Creating engaging lessons: Plan and deliver lessons that inspire and challenge all students and are in line with the school's curriculum, policies, and external assessment requirements. You will individualise and differentiate learning, ensuring each student is stretched, supported, and makes outstanding progress.</li>
<li>Supporting and assessing progress: Regularly assess students' in-class and at-home learning, providing targeted feedback to drive progress and ensure all students are challenged and supported in reaching their potential.</li>
<li>Building a positive learning environment: Establish a classroom and school environment where students are invested in each other's flourishing, feel valued and supported, and are ready to take risks in their learning.</li>
<li>Collaborating and sharing best practices: Work closely with colleagues as an active member of our learning community, sharing best practices, collaborating with colleagues, and dedicating yourself to your own professional development to ensure the highest standard of education for our students.</li>
<li>Contributing to school life: Play an active role in the school's co-curricular programme, helping to create a well-rounded, enriching educational experience. From leading clubs to contributing to whole school initiatives, you will help shape the broader life of the school.</li>
<li>Collaborating with parents: Maintain open and constructive communication with parents, building strong partnerships that support students' progress so that each child feels like an individual, well-known and respected.</li>
<h4>The ideal candidate will have</h4>
<li>A degree and PGCE or B.Ed or the equivalent, with a minimum of two years post-qualification teaching experience. The degree must be in the subject taught or a closely related subject.</li>
<li>Experience teaching the specialist subject from key stage 3-5.</li>
<li>Experience teaching the British curriculum up to GCSE and A level students is highly desirable.</li>
<li>Confidence with the use of ICT in teaching.</li>
<li>Enhanced disclosure from the DBS or equivalent, and who are committed to the welfare of all children.</li>
<li>High expectations and aspirations for all students.</li>
<li>A commitment to the overall development of young people.</li>
<li>An open-minded approach to their work, are willing to learn and develop.</li>
<li>A demonstrable love for what they do and a proven track record.</li>
<p>To be considered for this position, you will need to meet our qualifications and experience requirements.</p>
<p>In return, we offer an attractive expatriate remuneration package, including a competitive tax-free salary, housing allowance, health insurance, annual flight and relocation assistance, and two free places for children.</p>
<h4>Safeguarding statement</h4>
<p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p></p><p></p>
<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM & HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification & Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p class="align-justify">Objective: The principal objective of this role is to act as the first point of contact for students, visitors, and external guests to the University, providing a professional and welcoming service while delivering high-quality administrative and customer support. The postholder will work closely with colleagues across the University to manage front of house operations, respond to student enquiries, and provide accurate information to prospective students, parents and other stakeholders. The role also supports the promotion of RCSI Bahrainu2019s programmes from the point of initial enquiry. We are seeking a professional, friendly, and highly organised Front of House Coordinator who will play a key role in creating a positive and welcoming campus experience. Key interfaces: tUniversity-wide staff, students, prospective students, and external stakeholders Reporting to: Student Recruitment Team Lead and Student Recruitment and Admissions Manager This role requires extensive collaboration with colleagues across the University Key Responsibilities Responsibilities within this role include, but are not limited to:</p><p class="align-justify">Front of House </p><ul><li>Act as the first point of contact for all campus visitors, providing a warm, professional and helpful welcome </li><li>Manage the main switchboard, answering and directing calls accurately and efficiently to the appropriate department or individual </li><li>Monitor and respond to enquiries through the shared Outlook inbox in a timely and professional manner </li><li>Respond promptly to student enquiries, providing accurate information or referring queries to the appropriate team </li><li>Provide accurate and up-to-date information on the Universityu2019s programmes to prospective students, parents and other stakeholders, reflecting positively on the institutionu2019s brand and reputation </li><li>Work closely with the Student Recruitment and Admissions team to support prospective student enquiries </li><li>Assist with campus tours, open days and other University events, as required </li><li>Coordinate incoming and outgoing post, courier services and package deliveries </li><li>Administer room bookings, visitor access arrangements, taxi bookings and other visitor support services, as required </li><li>Liaise with academic and professional services colleagues, external organisations and service providers regarding visitors and campus activities </li><li>Maintain a tidy, organised and professional Front of House area at all times </li><li>Carry out administrative duties as may reasonably be required from time to time</li></ul><p class="align-justify">Customer Service and Experience </p><ul><li>Deliver a consistently high standard of customer service </li><li>Communicate with stakeholders in an accurate, timely and professional manner</li></ul><p class="align-justify">Others </p><ul><li>Ensure compliance with all RCSI and RCSI Bahrain policies and procedures </li><li>Participate in training and development activities, as required </li><li>Represent the best interests of RCSI and RCSI Bahrain at all times </li><li>Undertake other duties as may reasonably be required from time to time</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a front-of-house, reception, customer service, or administrative role (desirable) </li><li>Fluent in both English and Arabic language, with excellent written and verbal communication skills in both languages (essential) </li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience </li><li>Proficiency in Microsoft Outlook applications and experience using other administrative and CRM systems </li><li>An effective communication style, appropriate to audience and situation </li><li>Excellent time management skills, with the ability to multitask and prioritise work effectively </li><li>A motivated, methodical and reliable self-starter, with the ability to work effectively on own initiative and as part of a team </li><li>Ability to take ownership, manage issues proactively, and be accountable for outcomes </li><li>Commitment to continuously improve the efficiency and effectiveness of Front of House processes </li><li>Excellent interpersonal and communication skills </li><li>Ability to handle confidential information with discretion and professionalism. </li><li>Ability to act decisively and meet deadlines </li><li>Enthusiasm and drive to support the continued delivery of the RCSI vision and uphold the Universityu2019s brand</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing marketing communications activities</h4>
<ul>
<li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li>
<li>Compares actual achievements against goals on a regular basis and takes corrective action.</li>
<li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li>
<li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li>
<li>Prepares on a timely basis the monthly sales and marketing communications report.</li>
<li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li>
<li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li>
<li>Supervises operations of the in-house art department.</li>
<li>Monitors activities of competitor hotels and trends within the industry.</li>
</ul>
<h4>Managing public relations activities</h4>
<ul>
<li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li>
<li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li>
<li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li>
<li>Works closely with the corporate and international press offices on developing story angles.</li>
<li>Plays a key role in community and government relations as well as VIP handling.</li>
<li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li>
<li>Creates and organizes press promotional activities.</li>
<li>Participates in the press events and trips organized by the regional PR offices as required.</li>
<li>Conducts press blitzes when appropriate.</li>
<li>Ensures press kit information is comprehensive and kept up-to-date.</li>
</ul>
<h4>Managing advertising activities</h4>
<ul>
<li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li>
<li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li>
<li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li>
<li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li>
<li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li>
</ul>
<h4>Managing direct marketing activities</h4>
<ul>
<li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li>
<li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li>
<li>Maintains budget control.</li>
</ul>
<h4>Manages collateral</h4>
<ul>
<li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li>
<li>Ensures hotel information is updated regularly on the internet and intranet.</li>
<li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li>
<li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li>
<li>Supervises the in-house graphic designer and/or print shop.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p>
<p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The Director of Finance is responsible for safeguarding hotel assets, optimising hotel profitability, and maintaining strict financial controls and regulatory compliance. As a core member of the Executive Committee, this role leads the financial strategy, budgeting, forecasting, and reporting functions in accordance with Kempinski corporate standards,and local tax regulations.<br><br><strong>How You Will Make a Difference; What We’re Looking For<br>Strategic Financial Leadership & Ownership Management</strong><br><ul><li>Lead the hotel’s finance and accounting department, acting as a strategic advisor to the General Manager and Executive Committee.</li><li>Serve as the primary financial liaison to hotel owners/representatives, ensuring compliance with the terms of the Hotel Management Agreement.</li><li>Identify new business opportunities, revenue optimizations, and cost-containment strategies to maximize Gross Operating Profit (GOP).</li></ul><strong>Financial Reporting & Analysis</strong><br><ul><li>Ensure the accurate and timely preparation of monthly, quarterly, and annual financial statements as per Kempinski guidelines.</li><li>Conduct monthly P&L reviews with operational department heads, analyzing financial variances and recommending corrective actions.</li><li>Submit quarterly self-assessments and corporate financial packages as required by regional leadership.</li></ul><strong>Budgeting, Forecasting & Cash Flow</strong><br><ul><li>Partner with the General Manager to develop the hotel’s annual operating budget, business plan, and Capital Expenditure (CapEx) plan.</li><li>Drive rolling revenue and expense forecasts, maintaining high accuracy.</li><li>Oversee cash management, liquidity, bank reconciliations, and working capital optimisation.</li></ul><strong> Internal Controls, Audit & Compliance</strong><br><ul><li>Design, enforce, and maintain robust internal financial control environments to protect assets and eliminate fraud risks.</li><li>Serve as the main point of contact for internal and external auditors, implementing recommendations efficiently.</li><li>Ensure strict compliance with local laws, corporate insurance policies, labor laws, licenses, and tax obligations.</li></ul><strong>Procurement, Payroll & Asset Management</strong><br><ul><li>Supervise purchasing, store operations, credit management, accounts receivable, and payroll functions.</li><li>Safeguard all hotel contracts, lease agreements, operational licenses, and legal documents.</li><li>Track capital expenditure spending against approved CapEx budgets.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The director of recreation runs all aspects of the indoor and outdoor recreation, which includes beach and services, pools and services, marina and water sports, and the operations on the private island. Reports to the hotel manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met. This will include training the recreation team, weekly KRAs with key team members, departmental meetings, and daily hotel meetings. The director of recreation is also responsible for the upkeep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The director of recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed parties, sporting events such as tennis tournaments, squash tournaments, swimming races, and biathlons. The director of recreation is also responsible for overlooking all activities under the Ritz Kids program.</p>
<h4>Candidate profile</h4>
<p><strong>Experience</strong><br>
Must have a minimum of 5 years spent in the recreation department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</p>
<p><strong>Education</strong><br>
University degree required or equivalent. Hospitality industry certifications.</p>
<h4>Core work activities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Guest engagement</h4>
<ul>
<li>Achieve guest voice and full engagement fitness.</li>
<li>Responsible for entire sports club financial and business operations including memberships.</li>
<li>Implement new beach club service initiatives to achieve our vision.</li>
<li>Analyze beach club processes (SOPs) to ensure service delivery is exceeding expectations in all areas.</li>
<li>Enhance water sports and marina services.</li>
<li>Continuously improve the facility in terms of renewing equipment, brainstorm and come up with ideas of new initiatives and diversify the choice of facilities for our guests.</li>
<li>Ensure safety and security around the resort and especially while guests are at sea.</li>
<li>Be present in the operation for personalized guests’ interaction, i.e., lead and participate in creating guests preferences database, anticipate needs.</li>
<li>Embrace community footprints and engage guests in these activities.</li>
<li>Quality follow-up with members, member and guest recognition.</li>
<li>Overlook all areas under The Ritz Kids program.</li>
</ul>
<h4>Enhance the overall resort experience</h4>
<ul>
<li>Enhance beachside experience; guests to be greeted and escorted to desired locations.</li>
<li>Add additional unique services and amenities.</li>
<li>Elevate island experiences with special focus on platinum members and hotel guests, employee presence, warm welcome, better ambience, and new services to be added throughout.</li>
<li>Enhance joggers experience.</li>
<li>Plan and organize monthly and annual events that are planned for the members.</li>
<li>Enhance incentive groups experience and team-building exercises.</li>
</ul>
<h4>Events, activities and entertainment</h4>
<ul>
<li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li>
<li>Maximize guests participation in all events organized.</li>
<li>Lead the team in organizing sports club events and activities.</li>
<li>Repackage cruises, fishing trips, water sports lessons, and island activities.</li>
<li>Improve merchandising within sports club.</li>
</ul>
<h4>Recreation financial performance</h4>
<p>Exceed revenue goals and profitability by:</p>
<ul>
<li>Inventory management, reduce expenses.</li>
<li>Create new revenue centers: water sports, group packages, personal training, and sports lessons.</li>
<li>Evaluate potential marina members and increase membership base including dry storage options.</li>
<li>Monthly financial reports and P&L statements, forecast accuracy, and CAPEX.</li>
<li>Strengthen corporate membership relations and opportunities.</li>
<li>Smart approach to membership to ensure our database count is increased.</li>
<li>Create loyalty program for group corporate membership accounts.</li>
<li>Membership pricing and positioning strategy.</li>
<li>Protect and maintain all property assets by taking charge of regular maintenance.</li>
</ul>
<h4>Leadership</h4>
<ul>
<li>Integration with health club operations.</li>
<li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming, and Ritz Kids.</li>
<li>Execute urgent matters without hesitation and complete daily tasks.</li>
<li>Adapt to changes and overcome difficult challenges.</li>
<li>Maintain a professional attitude at all times.</li>
<li>Consistently plan ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li>
<li>Display an open-minded approach and actively want to improve as a leader.</li>
<li>Open to critique and understands its value for professional improvement.</li>
<li>Interested in learning from superiors and colleagues.</li>
<li>Spend time to understand business and relationships at the hotel.</li>
<li>Work toward setting specific achievable goals for self and team members.</li>
<li>Effectively work within a fast-paced dynamically changing business.</li>
<li>Achieve guest engagement goals.</li>
<li>Attend and participate in weekly leadership (CE) meetings.</li>
</ul>
<h4>Employee engagement (ES)</h4>
<ul>
<li>Take charge of the monthly departmental meeting and record minutes.</li>
<li>Conduct weekly KRAs with each leader individually, sending reports for the follow-ups.</li>
<li>Support leaders with their plans of action and their pyramids (key success factors) for achieving results.</li>
<li>Respond openly to each request coming from the team members by practicing the open door policy.</li>
<li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment.</li>
<li>Achieve turnover goal (18% and below).</li>
<li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li>
<li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations, or other professional functions.</li>
<li>Build great relationships with team members.</li>
<li>Use past experiences and new leadership tools to improve daily work processes.</li>
<li>Support team members by presenting clear job breakdowns and job descriptions.</li>
<li>Achieve minimum of 3 hours training for each employee per week.</li>
<li>Energize effective and energizing line-ups on a daily basis.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The Director of Revenue Management (Pre-Opening) is responsible for building the hotel’s revenue strategy and commercial infrastructure from the ground up prior to launch. This includes establishing market positioning, designing room type categories and pricing structures, configuring technology distribution channels (PMS, RMS, CRS, OTA setups), setting up forecasting models, and partnering with Sales and Marketing to drive pre-booking momentum for a successful opening. <br><br><strong>Pre-Opening Revenue Strategy & Market Positioning</strong><br><ul><li>Conduct detailed competitive market analyses, feasibility review assessments, and bench strength evaluations of the primary and secondary competitive sets </li><li>Design the hotel's rate architecture, corporate rate structures, seasonal yield strategies, package offerings, and room type supplements/upsell paths.</li><li>Formulate the opening-year Revenue Strategy, including room revenue targets, average daily rate (ADR), occupancy, and RevPAR projections across all market segments.</li><li>Establish total revenue management protocols extending to Food & Beverage, Spa, Events/MICE, and other ancillary revenue streams.</li></ul><strong> Systems Configuration, Distribution & Tech Integration</strong><br><ul><li>Oversee the onboarding, setup, testing, and integration of core revenue technologies: Property Management System (PMS), Revenue Management System (RMS), Central Reservation System (CRS), Channel Manager, and Rate Shopper tools.</li><li>Establish direct connection agreements and commercial terms with Global Distribution Systems (GDS), Online Travel Agencies (OTAs), and key wholesale distributors.</li><li>Build rate codes, room inventories, and yield rules across all distribution channels to ensure parity and seamless reservation delivery.</li></ul><strong>Budgeting, Business Planning & Forecasting</strong><br><ul><li>Lead the creation of the Pre-Opening and Year 1 Revenue Budgets, business plans, and market segment mix targets in coordination with the General Manager and Director of Sales & Marketing.</li><li>Establish baseline KPIs, dashboard reporting templates, and weekly Revenue Strategy Committee meeting frameworks.</li></ul><strong>Commercial Alignment & Pre-Booking Acceleration</strong><br><ul><li>Partner closely with the Sales team on group sales guidelines, displaced revenue evaluations, and group ceiling pricing models.</li><li>Work with Digital Marketing to align direct-booking strategy, pay-per-click campaign timing, and brand website content readiness.</li><li>Monitor competitor pre-opening opening date announcements, special launch offers, and market pricing actions to adapt the launch strategy dynamically.</li></ul><strong> Analytics, Reporting & Post-Launch Optimization</strong><br><ul><li>Audit and analyze daily rate shop reports, STR data, and booking pace trends leading up to Opening Day.</li><li>Deliver revenue reports and commercial updates to property owners, asset managers, and corporate leadership.</li><li>Transition the hotel smoothly from pre-opening setup into day-to-day dynamic yield management upon official launch.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.</p><p>CORE WORK ACTIVITIES The primary responsibilities of the role include:</p><p>Guest Engagement</p><ul><li>Achieve guest voice & full engagement fitness.</li><li>Responsible for entire sports club financial and business operations including memberships.</li><li>Implement new beach club service initiatives to achieve our vision.</li><li>Analyze beach club processes (SOP s) to ensure service delivery is exceeding expectations in all areas.</li><li>Enhance Water sports and Marina services.</li><li>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.</li><li>Ensure Safety and security around the Resort and especially while guests at sea.</li><li>Be present in the operation for personalized guests interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.</li><li>Embrace community foot prints and engage guests in these activities.</li><li>Quality follow up with members, member and guest recognition.</li><li>Overlook all areas under The Ritz Kids Program.</li></ul><p>Enhance the overall resort experience</p><ul><li>Enhance beachside experience, guests to be greeted and escorted to desired locations.</li><li>Add additional unique services & amenities.</li><li>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.</li><li>Enhance joggers experience.</li><li>Plan and organize monthly annual events that are planned for the members.</li><li>Enhance Incentive groups experience and Team-building exercises.</li></ul><p>Events, Activities and Entertainment</p><ul><li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li><li>Maximize guests participation to all events organized.</li><li>Lead the team in organizing Sports Club events and activities.</li><li>Repackage cruises, fishing trips, water sports lessons and island activities.</li><li>Improve merchandising within sports club.</li></ul><p>Recreation Financial Performance</p><ul><li>Exceed revenue goals, & profitability by : Inventory management, reduce expenses</li><li>Create new revenue centers: waters sports, group packages, personal training and sports lessons.</li><li>Evaluate potential marina members and increase membership base including dry storage options.</li><li>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.</li><li>Strengthen corporate membership relations and opportunities.</li><li>Smart approach to membership to ensure our database count is increased.</li><li>Create loyalty program for Group Corporate Membership Accounts.</li><li>Membership pricing & positioning strategy.</li><li>Protect and maintain all property assets by taking charge of regular maintenance.</li></ul><p>Leadership</p><ul><li>Integration with health club operations.</li><li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.</li><li>Execute urgent matters without hesitation and complete daily tasks.</li><li>Adapt to changes and overcomes difficult challenges.</li><li>Maintains a professional attitude at all times.</li><li>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li><li>Display an open minded approach and actively wants to improve as a leader.</li><li>Open to critique and understands its value for professional improvement.</li><li>Interested in learning from superiors and colleagues.</li><li>Spend time to understand business and relationships at the hotel.</li><li>Work toward setting specific achievable goals for self and team members.</li><li>Effectively work within in a fast paced dynamically changing business.</li><li>Achieve Guest Engagement goals.</li><li>Attend and participate in weekly Leadership (CE) Meetings.</li></ul><p>Employee Engagement (ES)</p><ul><li>Take charge of the monthly departmental meeting and record minutes.</li><li>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups</li><li>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.</li><li>Respond openly to each request coming from the team members, by practicing the open door policy;</li><li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment</li><li>Achieve Turnover goal (18% and below).</li><li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li><li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.</li><li>Build great relationship with team members.</li><li>Use past experiences and new leadership tools to improve daily work processes.</li><li>Support team members by presenting clear job breakdowns job descriptions.</li><li>Achieve minimum of 3 hours training for each employee per week.</li><li>Energize effective and energizing line-ups on a daily basis.</li><li>#LI-NS1</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</li><li>University Degree required or equivalent.</li><li>Hospitality Industry Certifications.</li></ul><p></p></section>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>We are seeking a visionary and enthusiastic Director of Spa to join our luxury property in Bahrain. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.<\/p>\n<p><strong>Responsibilities include:<\/strong><br>\n<li>Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioning<\/li>\n<li>Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety<\/li>\n<li>Create unique, personalized wellness experiences that reflect local culture and global trends<\/li>\n<li>Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service<\/li>\n<li>Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility<\/li>\n<li>Drive marketing initiatives and partnerships to increase spa visibility and revenue<\/li>\n<li>Implement sustainable practices and ensure compliance with industry regulations<\/li>\n<li>Collaborate with cross-functional teams to integrate spa services into the overall guest experience<\/li>\n<li>Stay abreast of industry trends and introduce innovative treatments and programs<\/li>\n<li>Ensure cultural sensitivity and adaptability in all aspects of spa operations<\/li>\n<\/p>\n<h4>Qualifications<\/h4>\n<li>Proven experience in spa management or luxury hospitality, with a track record of successful leadership<\/li>\n<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred<\/li>\n<li>Spa management certifications are a plus<\/li>\n<li>Strong financial acumen with experience in P&L management and revenue growth strategies<\/li>\n<li>Excellent team leadership and mentoring skills<\/li>\n<li>Proficiency in business planning, budgeting, and operational efficiency<\/li>\n<li>In-depth knowledge of spa treatments, therapies, and wellness program development<\/li>\n<li>Experience in marketing, branding, and customer service excellence in a luxury environment<\/li>\n<li>Demonstrated ability to create and implement innovative wellness strategies<\/li>\n<li>Strong understanding of sustainability practices in the spa industry<\/li>\n<li>Cultural sensitivity and awareness, with the ability to work in a multicultural environment<\/li>\n<li>Proficiency in English required; Arabic language skills highly desirable<\/li>\n<li>Adaptability and resilience in a dynamic, fast-paced setting<\/li>\n<li>Exceptional communication and interpersonal skills<\/li>\n<li>Commitment to ongoing professional development and industry trend awareness<\/li>\n<h4>Additional information<\/h4>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li><\/p><p><\/p>
<p><h4>Bank overview</h4>
<p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p>
<p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p>
<p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p>
<p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p>
<h4>Responsibilities of the role</h4>
<p>The job holder will be responsible for:</p>
<h4>Strategy and governance</h4>
<ul>
<li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li>
<li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li>
<li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li>
<li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li>
<li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li>
</ul>
<h4>Application ecosystem management</h4>
<ul>
<li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li>
<li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li>
<li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li>
<li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li>
<li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li>
</ul>
<h4>Collaboration and stakeholder management</h4>
<ul>
<li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li>
<li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li>
<li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li>
<li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li>
<li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li>
</ul>
<h4>Leadership and people management</h4>
<ul>
<li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li>
<li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li>
<li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li>
<li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li>
<li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>20+ years of technology, digital or application support experience.</li>
<li>10+ years in a managerial and leadership role (mandatory).</li>
<li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li>
<li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li>
<li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li>
<li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li>
<li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li>
<li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li>
<li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li>
<li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li>
<li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li>
<li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li>
<li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li>
<li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li>
<li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li>
<li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li>
<li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li>
<li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li>
<li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li>
<li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li>
<li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li>
</ul></p><p></p>
<p><h4>Role summary</h4>
<p>The Head of Procurement is responsible for leading the organization's procurement function by developing and implementing strategic sourcing initiatives, managing supplier relationships, negotiating contracts, and ensuring the efficient, cost-effective, and compliant procurement of goods and services. The role oversees the end-to-end procurement process, mitigates supply chain risks, and leads the procurement team to support the successful delivery of business and project objectives.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Develop and implement procurement strategies aligned with organizational objectives.</li>
<li>Lead the end-to-end procurement process, including sourcing, tendering, negotiation, contract management, and supplier performance monitoring.</li>
<li>Build and maintain strong supplier relationships while ensuring quality, compliance, and value for money.</li>
<li>Negotiate commercial terms and contracts to achieve optimal business outcomes.</li>
<li>Identify and mitigate procurement and supply chain risks.</li>
<li>Lead, mentor, and develop the procurement team, driving continuous improvement and operational excellence.</li>
<li>Ensure compliance with procurement policies, regulations, and ethical standards.</li>
</ul>
<h4>Qualifications, skills and experience</h4>
<ul>
<li>Bachelor's degree in Procurement, Supply Chain Management, Engineering, Business Administration, Finance, Project Management, or a related field.</li>
<li>Professional procurement or supply chain certifications (e.g., CIPS) are desirable.</li>
<li>Minimum of 8-10 years of procurement experience, including at least 5 years in a leadership role.</li>
<li>Proven experience in strategic sourcing, contract negotiation, supplier relationship management, and procurement for large-scale projects.</li>
<li>Strong commercial, analytical, negotiation, leadership, communication, and stakeholder management skills.</li>
<li>Proficiency in ERP systems, procurement software, and Microsoft Office applications.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The Director of Engineering oversees the technical hand-over, operational testing, commissioning, and long-term facility preservation of the luxury property. During the pre-opening phase, this role serves as the primary technical liaison between project developers, consultants, contractors, local authorities, and the hotel operating team.<br><br>The position ensures that all MEP (Mechanical, Electrical, Plumbing), HVAC, life safety systems, structural assets, and high-spec luxury amenities (such as infinity pools, sky lounges, and spa facilities) are delivered to Kempinski standards, local municipal regulations, and corporate sustainability guidelines before opening to guests.<br><br><strong>How You Will Make a Difference; What We’re Looking For<br>Pre-Opening, Commissioning & Handover</strong><br><ul><li>Represent the operator in all site inspections, snagging processes, testing, and commissioning of physical plant, MEP equipment, vertical transportation (elevators), and life safety infrastructure.</li><li>Review architectural and MEP drawings, operational operation & maintenance (O&M) manuals, warranty agreements, and as-built plans prior to property acceptance.</li><li>Coordinate system performance evaluations alongside main contractors to verify compliance with local environmental.</li><li>Establish asset registries and implement a computerised maintenance management system (CMMS) or Property Management Maintenance System (PMMS) from scratch.</li></ul><strong>Departmental Operations & Team Leadership</strong><br><ul><li>Build, recruit, and structure the engineering department, selecting qualified shift engineers, technicians, and specialized craftsmen.</li><li>Develop Departmental Standard Operating Procedures (SOPs), emergency response workflows, and safety protocols in line with corporate standards.</li><li>Establish preventive maintenance programs (PMP) for all major equipment, guest rooms, public spaces, back-of-house (BOH) zones, and exterior infrastructure.</li><li>Conduct technical and life-safety training programs for engineering staff and cross-departmental teams.</li></ul><strong>Financial, Energy & Sustainability Management</strong><br><ul><li>Prepare and manage the engineering operating budget, capital expenditure (CapEx) plan, pre-opening departmental launch budgets, and utility consumption models.</li><li>Monitor energy, water, and fuel usage; design and implement energy-saving and carbon-reduction initiatives.</li><li>Negotiate, execute, and monitor third-party service and maintenance contracts (e.g., chillers, fire suppression systems, elevators, pool maintenance, high-voltage systems).</li></ul><strong>Safety, Compliance & Asset Protection</strong><br><ul><li>Serve as the hotel’s lead technical authority on Fire, Life, and Safety (FLS) systems, ensuring total readiness for internal audits and municipal certifications.</li><li>Implement risk management policies to protect the physical asset against environmental degradation, water damage, electrical risks, and structural wear.</li><li>Oversee sustainability compliance (e.g., EarthCheck or equivalent certification programs required by corporate standards).</li></ul> </div>